Dealertrack DMS Reviews & Product Details

Availability to train new users. It makes it easy to train. Review collected by and hosted on G2.com.

Live accounting some reports are only available in the moment and difficult to review historical data. Review collected by and hosted on G2.com.

The reporting features in DMS are quite useful, and I find the overall interface to be easy to use. Review collected by and hosted on G2.com.

I believe the platform could be a bit more user-friendly, as I find its overall design somewhat dated and restrictive. Review collected by and hosted on G2.com.

Provides tools that connect finance, contracting, and signing processes, enabling consumers to complete transactions seamlessly, regardless of location. Review collected by and hosted on G2.com.

System lag, or occasional downtime, which can disrupt workflow. Review collected by and hosted on G2.com.

Dealertrack is very resourceful and easy to use. The interface is straightforward after training. The Information we can access is crucial for business operations. As a service, this is a quick and easy tool to access inquiries and set up transactions through the DMV. Highly useful. Review collected by and hosted on G2.com.

Installing an "agent" on our local devices was a little tricky. It's not too intuitive during the set-up process. But this is unavoidable, and once the agent is set up, it's pretty easy if it is necessary. Review collected by and hosted on G2.com.

I love how easy Dealtertrack makes it to integrate their software with banks that we use for financing. It is also very easy to submit applications to our lenders, as well as check the status of our applications. Review collected by and hosted on G2.com.

There is nothing I dislike about Dealertrack, even after using it for 11+ years. Review collected by and hosted on G2.com.

It is straightforward to use and train employees on managing the program. Review collected by and hosted on G2.com.

The security is getting ridiculous. It takes too long to recover your profile. Review collected by and hosted on G2.com.

What I like best is the ease of use for new users; it's easily accessible and can be taught to people that are new to the industry very easily. I also like that while DealerTrack has updated the interface, they have allowed long-time users to keep using key commands that we used in the Arkona version of the DMS. Review collected by and hosted on G2.com.

Some areas could still use improvements and have been brought up on the DMS 360 site and left unresolved. Some of those things would be bank reconciliation, ACH payments in payables, and limiting users on what accounts they can post purchase orders to. Review collected by and hosted on G2.com.

DMS had all the tools needed for accounting, employee information, customer information and payroll. Review collected by and hosted on G2.com.

The DMS system can be complicated at times. Review collected by and hosted on G2.com.

It is easy to log in and find the information you need for the most part. It's also secure and provides a supplement to CRM and any information we may have in there about our customers. Review collected by and hosted on G2.com.

The user interface is not the most intuitive, but it's better than most of their peers in the same field. Review collected by and hosted on G2.com.

Very intuitive, easy to navigate. When you do need support, it's easy to obtain and the reps are very proficient and friendly. Review collected by and hosted on G2.com.

The tool is not lacking anything, meeting all of our requirements. Review collected by and hosted on G2.com.