GPS Insight Reviews & Product Details

The weather integration is awesome!

The customer service and trouble shooting is easy.

Two Thumbs Up!

Fuel expenses logs help out with saving money .

Tracking the vans helps out with scheduling the technicians . Review collected by and hosted on G2.com.

Would like more features on the mobile app.My gps units in the vehicles tends to drain batteries even if cars are off.They tend to drain the cars if not used for more than 5 days.Then i have to boost them to turn on .The battery life on some units is only for a couple of months so maybe a trade program would be good.Ours are hooked up to data port on our vehicles but if vehicle is not on and the unit battery is old the gps on the dash board will show not in range.

The new 360 cameras are a bit pricey plus the monthly service.Hopefully the price goes down after a year or two . Review collected by and hosted on G2.com.

One of the best things I like is the constant improving of the application. It's not just pay once and forget it, it's continual investment that I see this company put into their product. I also love the incorporation of google earth into the application. It opens up more possibilities in reporting. Review collected by and hosted on G2.com.

Realistically nothing. I think it's quick and easy. I log in and go straight to what I need. Review collected by and hosted on G2.com.

I can see all my techs, where they're going and where they've been... The history feature is a nice addition.

I can also see traffic patterns and tell if someone is going to be late.

And the landmark feature is a must for routing techs live in the field.

There's also a lot of vehicle data that tells the status of the vehicle, the speed that it's travelling and any faults that it finds. Review collected by and hosted on G2.com.

Some of the coloring for landmarks needs to be fixed.

I would also like to add multiple flags that display the name of a location that might be scheduled for that day that would stand out. Review collected by and hosted on G2.com.

We're a regional wireless ISP, so knowing where our vehicles are is important. This allows us to know who is in what area so we can do an emergency dispatch or send another tech to a location if someone needs help. It's great knowing exactly where the vehicles are instead of relying on a directionally challenged human trying to explain what cross-street they are at. Review collected by and hosted on G2.com.

The interface is easy to use and the API is great. I wish there were more options on the Garmin units for responses but I think that's a limitation of Garmin. Review collected by and hosted on G2.com.

We at spartan were looking for a vehicle tracker. Something to track mileage and show us where our vehicles were. With GPS insight we got what we were looking for plus so much more. Not only is it a great device but the support team behind the product is great!!!! Review collected by and hosted on G2.com.

As of right now. We have no dislikes. I wouldnt change a thing. Review collected by and hosted on G2.com.

We always know where our assets are using this software. GPS Insight very rarely has any service interruptions. Their support team is phenomenal! They will work with you until you are 100% satisfied! Once you have 100% implementation, GPS Insight pays for itself. Review collected by and hosted on G2.com.

I dislike that eFleet suite is on a separate dashboard. I also wish their was an app for eFleet suite and a more user friendly "manager' app for Insight. Also I wish the tablet/system had the capabilities for the driver to submit a picture of their signed bill of laden(s) for easier processing. Also the new camera that Insight is rolling out is very pricey compared to other companies who have the same or more features. I wish you could send routes directly to drivers phone numbers instead of the tablet, Also the messaging app needs manager updates, such as being able to start a message within the app. Review collected by and hosted on G2.com.

Support is often easy to reach, very knowledgeable, and gives the time to work with you as the situation requires. Device installations were simple to self-install. Co-terminus contracts are great for any company that expects to expand before renewal comes around. Review collected by and hosted on G2.com.

Billing and invoicing aren't the clearest and may cause confusion with your accounting. This occurs when the prepayment is applied but not given a line item on the invoice. Review collected by and hosted on G2.com.

when asking a question or requesting help the communication with the staff is always professional and prompt. Review collected by and hosted on G2.com.

when requesting a quote on a product, I receive multiple emails requesting signatures even after the sales associate and I have discussed not continuing with said product. Review collected by and hosted on G2.com.

There is NOTHING about this product that I like. There are no upsides to using GPS Insight. Review collected by and hosted on G2.com.

Everything, Difficult to navigate, portal not user friendly, screen layout is ridiculously large, mileage in system does not match dash mileage. Poor tablet/dock design creates TOO MANY undocks and redocks from vehicle riding down the road. Review collected by and hosted on G2.com.

The customizable alerts and the option to track service history have been very valuable. The overall reporting customization and power is fantastic. Review collected by and hosted on G2.com.

There's not a lot to dislike. The only disappointment I have had was when our company's WEX fuel cards were transitioned to WEX/QT Fleetmaster cards, the fuel tracking did not stay aligned, and we lost that avenue for information. Review collected by and hosted on G2.com.

Trouble free.. If there are issues, they are quickly resolved Review collected by and hosted on G2.com.

I cant think of anything I dislike, Except I wish we had them on all vehicles. Review collected by and hosted on G2.com.

Our account Manager he is always willing and goes above and beyond his service in helping us stay compliant on our E-Logs. Very professional, Friendly humbled Review collected by and hosted on G2.com.

So far we have not experienced anything that I can put on the NEGATIVE list. Every Transaction and Problems has been solved in a professional and efficient matter. So far we have no complaints about our service that we receive from our Account Manager & HOS Technical Support Department Review collected by and hosted on G2.com.

The reporting capabilities are awesome... there is nothing we have not been to report out of the system Review collected by and hosted on G2.com.

User interface could use some improvement; they are actually revamping it Review collected by and hosted on G2.com.

We have been with GPS insight for some time now and love all the features including the mobile app. Review collected by and hosted on G2.com.

No dislikes at this time that come to mind Review collected by and hosted on G2.com.

I like how easy it is to request and then receive and install new tracking units. Review collected by and hosted on G2.com.

Billing seems to be inconsistent, and the totals don't always add up. Review collected by and hosted on G2.com.

We appreciate the customer service from GPS Insight the most. Problems will occur with any technology, and the service provided after the sale and installation has been great from GPS Insight. Review collected by and hosted on G2.com.

We are located in a rural area in Nebraska, and it is difficult occasionally to get installs completed. Review collected by and hosted on G2.com.

I love that a customer can call and ask where the delivery truck is and I can pull it up and tell them automatically without having to call the driver. I can see idle times, if my drivers are speeding, if they are stopped somewhere other than where they should be and for how long. I can track mileage, fuel, etc. I have even pulled up maps to make sure that the drivers were using the quickest delivery route instead of going the long way and wasting time to get more hours. It is a wonderful tool for businesses with one or more trucks delivering on the road. It also helps us to keep current records for DOT compliance like drivers hours, lunch breaks, and also service records. I know when to have my vehicles serviced for oil changes and for fuel filters, etc. Review collected by and hosted on G2.com.

I haven't found anything I dislike about GPS Insight. I would not want to go back to the old system of manually tracking everything like mileage, hours, fuel usage or taking my drivers word that they are somewhere when they are in fact not there. This is an accountability tool as well because the drivers know that they can't play the system. Review collected by and hosted on G2.com.

I love being able to track the drivers and see their speed. I can also go back and review exactly where they have been and what they have been doing. The platform is easy to navigate and I also like being able to pull up the app on my phone Review collected by and hosted on G2.com.

I don;t know that there is anything I don't like. Overall the program is good and easy for people. I feel like anyone with any skill level would be able to take care of this. Review collected by and hosted on G2.com.

The ease of use and reliability is the best part of GPS Insight. Review collected by and hosted on G2.com.

There are so many features I probably am not even using which isn't necessarily a dislike - but if I had to mention something it would be that I'm not aware of the full functionality. Review collected by and hosted on G2.com.

The customer service is impeccable. Phone calls are answered on the first ring and there is always a person on the other end who will take the time to walk you through solving your problem, no matter how long it takes. Review collected by and hosted on G2.com.

I would love if the cost was less, but, in no way, do I feel like we are not getting our money's worth.

They only real issue is that pulling reports for date ranges other than single months or up to the current date are difficult. It isn't often I need information outside of these ranges, but it can be an inconvenience. Review collected by and hosted on G2.com.

GPS Insight turned out to be a good solution for sending daily routing info to our technicians, and for monitoring their locations. It is hard to say which part I like best. Although, I do like that I can use the Activity Detail Report and review where our Techs were days, weeks, months ago, and how long they were there. Review collected by and hosted on G2.com.

What I dislike is that when using the Activity Detail Reporting Tool to check past locations the tool is cumbersome. For instance: Today is February 14. If I want to see where a truck/employee was on February 1, the tool automatically selects all of the days in between the 1st and 14th. In order to get rid all of those days, I have to individually select each day I don't want to see. This becomes more of an issue, if we are trying to verify a location that is several months in the past. It seems as there would be a simple fix for this. The best solution would make so a person could select the days they want to review, the same way that they you select info in most computer programs/apps. In theory, that would enable the user to select several specific days or sections of days, without them needing to muddle through info they are not looking for. Take the example above for instance. It would be nice to be able to select either a date range (i.e. say, February 1st through 4th, without getting everything up to the 14th) or alternatively/additionally (February 1st, 4th, and 8th). It seems like this would both speed up the program, as well as clean up the report. Review collected by and hosted on G2.com.

If I have a question or problem someone gets to it right away. They take the time to understand what the problem is and then explain to me what is going on. They are always so patient with my questions and explain things so that I can understand what my driver need to do. Review collected by and hosted on G2.com.

Can't really think of anything except maybe more training before we started. Review collected by and hosted on G2.com.

The customer service for one is great. They help you whenever you have questions or concerns. Ordering the equipment, scheduling of their recommendation to install and setting up were all amazingly easy! There are so many reports you can pull, whether it be one vehicle or many vehicles. You can check on vehicles locations every 3 minutes. If a call comes in you can send the closest service tech there instead of guessing who is closest. Review collected by and hosted on G2.com.

So far, there is nothing I dislike. My only problem was getting all of our jobs sites in the computer.

I am still learning different sections every day. I would like to see one day that it would integrate into our scheduling program. And that with a click of a button once everything was scheduled it would let you optimize that list of calls. Review collected by and hosted on G2.com.

We really like the ability to track the trucks, to tie the mileage etc. to the ability to maintain our vehicles and the ability to really keep track of things. Review collected by and hosted on G2.com.

Not much - I think the system works well. WE just don't use it to the fullest extent. Review collected by and hosted on G2.com.

We like the ease of use from the online portal to the app. Our foreman's are able to see where other crews are located. We also love the landmark reports, it is very easy to pull up a customers landmark if the foreman forgets to clock into a job or doesn't clock out, were able to see when the crew leaves. Review collected by and hosted on G2.com.

One dislike about the GPS system is the units lose power sometimes and requires a new one. Most of the time when this happens it is our fault from a truck battery dying or not using the truck in our off season. Review collected by and hosted on G2.com.