---
title: Encompass-CX Reviews
meta_title: 'Encompass-CX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Encompass-CX works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2025-06-11'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Encompass-CX Reviews
**Vendor:** salesEQUITY  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Encompass-CX
We believe organized data leads to organized action. salesEQUITY unifies a company around a single mission – improving the customer experience. We offer software that collects, manages, and distributes feedback data and delivers it to the desktop of the teams that matter.




## Encompass-CX Reviews
  ### 1. Informative

**Rating:** 3.5/5.0 stars

**Reviewed by:** Diana S. | Director of Safety, Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Encompass-CX?**

Quality is good. Driver friendly and easy to use

**What do you dislike about Encompass-CX?**

Set up was not so fast. Need more assistance with set up

**What problems is Encompass-CX solving and how is that benefiting you?**

Driver locations. hours of service and compliance review



- [View Encompass-CX pricing details and edition comparison](https://www.g2.com/products/encompass-cx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+09%3A25%3A23+-0500&secure%5Bsession_id%5D=02c026b7-de48-436b-8c04-c71811eb7009&secure%5Btoken%5D=73549582008d894aad8712bd57ab08be3a58f52788b26944f5641f371f3f5612&format=llm_user)

## Encompass-CX Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

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