Curve Dental Reviews & Product Details

Curve is constantly innovating! Since switching to Curve Dental, they’ve added more useful products and refreshed existing modules so it stays not only the most modern software, but also one of the most all-in-one options in the dental field. In a busy practice like ours, it really helps not having to keep so many windows open just to track patient messaging, metrics, and insurance claims, because it’s all within one program. And when you do need an outside program, like a phone system, using the recommended one makes a big difference—the automated notes added from phone calls are a huge time-saver and a real game changer. The newer AI programs also cut down the time we spend on notes, so we can devote more attention to our patients. Review collected by and hosted on G2.com.

Curve is a little on the pricey side, but it’s easy to get past that when you consider what you save on the hidden costs—especially the time spent on mundane tasks. The schedule is nice and easy to manipulate, but it could use some updates and a few additional properties like older dental PMSs have. Nothing deal-breaking, in my opinion, but definitely a few things to keep in mind. Review collected by and hosted on G2.com.

Curve is easy to learn and onboard new team members. It has a great display that is not overwhelming with info yet it has everything you need at a glance. The digital imaging integration is great and allows for emailing and printing in quality. The ability to drag and drop scanned letters and referrals is quick and easy. There's no need for extra apps or too many steps. The notifications of new items or changes is immediate on the software and you are not inundated with emails. But it would be nice to be able to add another dentist without the extra charges added to monthly fees. The new AI assist to find answers isn't quite as handy as the Curve Community where there are videos to assist. Review collected by and hosted on G2.com.

Did not like to add extra fee to monthly charges just to add another dentist even if that dentist comes only once per month. Also the AI isn't as good as the curve community videos. Review collected by and hosted on G2.com.

Curve is very intuitive to use. I like that the imaging and charting are all within the same program. The treatment planning and charting modules require fewer clicks to enter data. Review collected by and hosted on G2.com.

The invoicing system requires some time to get used to. It is different from any other practice management software and can be cumbersome to navigate. Review collected by and hosted on G2.com.

I like that Curve Dental is focused on dental practice management, and it’s been one of the best decisions I’ve made switching software. I can access it from anywhere and handle things at the office while I’m traveling—even send a patient’s prescription after a digital consultation from an airplane. Curve has made patient texting and billing seamless, including posting payments, and it’s made my front desk more efficient. The insurance verification available through Curve saves my treatment coordinator time, and I like being able to confirm appointments by text. I also appreciate not having to pull and file paper charts, having financing and payment plans built in, and being able to start an in-office membership program through Curve with everything integrated and automatic. Curve is investing in bringing features in-house, which I like because they’re fully integrated. The Mango Voice partnership is great: calls are recorded, summarized, and placed in the patient’s chart. Pearl AI for cavity detection and Mango Voice both integrate seamlessly, and I love those partners. Curve seems proactive about anticipating our needs and has been quick to address suggestions. I liked the training, articles, and videos, and setup was pretty easy and seamless despite the learning curve. I’m excited about how Curve has improved what we can give our patients. Review collected by and hosted on G2.com.

I would love insurance verification to work with all dental insurance companies, but it's still an emerging technology. I can't really think of features in Curve Dental that don't work well; any suggestions I've made were minor tweaks, and they addressed them quickly. Review collected by and hosted on G2.com.

I use Curve Dental to manage my whole dental office, including scheduling, insurance, payments, and billing. The online scheduler helps me keep my schedule full and use it to the maximum capacity, and it saves me time. I like the advanced metrics for tracking how my office and practice are doing, along with the modern feel, appearance, and user interface. I like that Curve Dental keeps innovating and adding features and updates that make the system more user-friendly and advanced, with a cleaner appearance. Some features cut down on back-end and administrative time. I really like the scheduler and the note templates, which let me prefill notes and plug in appointment information. The AI note taker follows my conversation with the patient, transcribes the visit, and creates a SOAP note, which saves me time on limited exams. I like Eligibility Plus, which syncs with Dental Exchange to verify insurance and keep it verified. Its portal lets me search procedure codes and use the information to make real-time decisions with patients about their benefits and how to maximize them. I also like the imaging module for tracking patient images, and Files and Letters for attaching files and letters directly to insurance claims. Texting and automated reminders are integrated. The reminders help us keep a very low no-show rate, and patient texts are saved in the system. Patients can also text photos of their driver’s license or insurance card, which go directly into Files and Letters. Curve Dental has worked well for us, helped us keep good records and documentation, and was very easy to set up. Review collected by and hosted on G2.com.

I’ve submitted suggestions for a couple of years, but it seems like they get thrown into a bottomless pit, and I wish there were a clearer process for having them heard and implemented. It seems like none of the suggestions I’ve submitted have been addressed. For example, I’d like a time clock for staff, so I have to use an external system to track their time and hours. I also don’t love that many of the newer features and add-ons come with an extra fee, even though I understood my price would be locked in and updates would be included. Review collected by and hosted on G2.com.

I find Curve Dental user-friendly, easy to learn and use, fast, and nice-looking. I appreciate being able to use Curve Pay to send payments to patients without another software. I also use Curve Grow to communicate with patients and set up reminders. Switching to Curve Dental has been a good change, and I learned the software quickly. Review collected by and hosted on G2.com.

Most of the billing features don't work for us. We couldn't set it up to send claims to our biggest payer despite multiple attempts, so we still have to submit them manually through its portal, which takes time. I find the note and form templates hard to set up and figure out, and they're not very flexible. It's also hard to get training or feedback, and I feel the developer doesn't take our feedback into consideration. Customer service could be much better. I feel we should get better support for the high premiums we are paying. Review collected by and hosted on G2.com.

Curve Dental handles my scheduling and dental management. I like that it’s cloud-based, so I can view my schedule from anywhere without needing a remote login. Patients can book online, which is fantastic; as a new practice, I can go to bed and wake up to people on my schedule. I also like the range of tools, being able to see my schedule on my phone, and that they’re constantly updating it and seem to be looking to improve the program. I can give suggestions along the way, and setup was straightforward since I didn’t have charts to transfer. Review collected by and hosted on G2.com.

I think a lot of the charting could be improved. The odonogram could use more room for notes and additional details, like a patient wearing a night guard, to show up on the chart. I can see my schedule on my phone, but I can’t write or dictate charting notes or edit a note from my phone, which would be very helpful. Review collected by and hosted on G2.com.

Curve is very user friendly, tech support is top tier, love the ability to customize reports, and it has the ability to do anything you want without all the busyness of other practice management systems. Review collected by and hosted on G2.com.

I feel like some of the add-ons should be included in the monthly fee... or at the very least more affordable. To me, Eligibility+ is priced wayyyy out there. Review collected by and hosted on G2.com.

The user interface of Curve is super friendly and makes it incredibly easy for staff to start using. The many features and integrations allows for seamless use of phones, AI imaging, and more. The onboarding process was also very seamless and retraining new staff has been a breeze Review collected by and hosted on G2.com.

As an American company, there are several features not currently accessible in Canada. Specifically, the ability to send attachments with claims and the ability to bulk enter payments cause friction when dealing with insurance. This is worsened as the pricing of Curve is based on the availability of these features, so it feels like you are paying for a product you do not get access to. Review collected by and hosted on G2.com.

I use Curve Dental every day in my dental field, and it’s very user-friendly. Everything is easy to find and navigate. It’s the best dental software I have ever used. We can quickly find any information regarding patients, assess their charts quickly and efficiently, and use the AI tool to help with X-ray identification for calculus and decay, as well as periodontal concerns. I love how it helps me have a smooth appointment each day with every patient. It allows me to see all the columns in one page, which is wonderful, and the sidekick feature is great for quickly viewing patient profiles, insurance, upcoming appointments, and notes. Uploading digital scans from our iTero scanner to Curve Dental is really convenient, too. The setup was quite smooth, and working with a large dental office, I find its ability to manage such an environment an upgrade from our previous software. Review collected by and hosted on G2.com.

At times it is down but that’s also a network issue and it usually resolves quickly! Maybe more user friendly to see on a mobile phone! When I need to check my schedule it’s sometimes difficult to navigate. Review collected by and hosted on G2.com.