# MarketSharp Reviews **Vendor:** EverPro **Category:** [Property Restoration Software](https://www.g2.com/categories/property-restoration) **Average Rating:** 3.7/5.0 **Total Reviews:** 19 ## About MarketSharp Generate More Leads, Convert More Sales and Lock-in Your Customers For Life! MarketSharp Software offers remodelers, contractors and home service pros a simple-to-use, web-based CRM (customer relationship management) solution. With MarketSharp, you will lower lead costs, increase closing ratios, and improve overall office efficiency for greater profit potential! MarketSharp is the leading industry-specific marketing and management solution to get more leads, track every customer interaction, maximize sales opportunities, shorten production timelines, create satisfied referral-giving customers and have complete visibility into the profitability of your business! Plus, the secure, permission-based anywhere, anytime access makes it perfect for any mobile device to provide your staff with comprehensive customer/job information at their fingertips. To enhance your MarketSharp experience further, you can connect, sync and share information with many of your favorite industry programs and services like Quickbooks, HomeAdvisor, GuildQuality, and many more. In addition, to supercharge your MarketSharp proficiency and maximize your results, you’ll have access to knowledgeable, in-house Customer Support Specialists, numerous ongoing online training programs and your existing database will be expertly converted for immediate use within the system. Discover how MarketSharp has helped over 3700 remodelers save time and increase sales. Visit www.marketsharp.com or call 800-335-4254 for a FREE Demo. ## MarketSharp Reviews ### 1. Absolutely Terrible Experience with MarketSharp **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about MarketSharp?** Nothing, there actions make their product not even worth it. **What do you dislike about MarketSharp?** I had one of the worst experiences imaginable with MarketSharp. From the start, their sales team misrepresented the product, using high-pressure tactics and making false promises about the software’s capabilities. After signing, it became immediately clear that the software didn’t deliver on any of the essential features we were promised, especially the webhook functionality they touted as a core selling point. Within weeks—way before our first billable month—we canceled, realizing that this product simply didn’t work for us. Despite canceling and explaining the lack of functionality, MarketSharp is now attempting to collect fees, even threatening legal action for a product we didn’t even use for two full weeks! On top of that, our team invested substantial time and resources, totaling over $50,000, trying to make their flawed system work—time and money completely wasted due to their deceptive practices. It’s disheartening to see a company like MarketSharp prioritize short-term profits over customer satisfaction and honesty. No company should expect payment after failing to deliver on their promises and pressuring clients to sign up in the first place. Avoid MarketSharp if you value transparency, reliability, and respect. This review emphasizes your key concerns and allows others to understand the issues you encountered without crossing into unprofessional language. Let me know if you’d like further adjustments. **What problems is MarketSharp solving and how is that benefiting you?** lack of functionality, 1980's interface, bad customer service. ### 2. Worst CRM ever! **Rating:** 0.0/5.0 stars **Reviewed by:** Thomas K. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about MarketSharp?** Nothing was great about Marketsharpe. Customer service was very bad and not worth your time or headache. I would avoid doing any year agreement with them. The interface was from early 2000s and not intuitive. **What do you dislike about MarketSharp?** Everything was awful about the CRM platform. If you are a home improvement contractor of any kind I would avoid the headache. There's better platforms out there and you will have a better experience **What problems is MarketSharp solving and how is that benefiting you?** It didn't solve any problems. After months of no help from Marketsharp we since migrated over to a better CRM that actually functioned. ### 3. MarketSharp is Antequated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about MarketSharp?** I like that MarketSharp allows us to track data for all of our customer base. The automation is also useful to some extent, and the ability to create lead flows from sources like Angi Leads to MarketSharp to something like Hatch. It takes a lot of work off of us having to manually do things in the office. **What do you dislike about MarketSharp?** I HATE the way the automation is set up. Programming it is wildly inefficient, and it is SO easy for mistakes to be made, especially working with less technologically oriented people in the office. It is a pain in my rear sometimes. Drives me nuts. I MUCH prefer setting up automation in Hatch, it's so user-friendly and MODERN looking. Oh, that is another thing- MarketSharp's design is stuck in the early 2000's and it hasn't grown with the times. **What problems is MarketSharp solving and how is that benefiting you?** It helps us track our customer base in one place and is a helpful central hub. Ideally, we should use it more as a team and be on the same page, but that is an internal problem. We will have to see what we can do to improve that. ### 4. Great product and tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about MarketSharp?** Most helpful part of MarketSharp is the ability to keep all our records and communication with in one place. MarketSharp reports are crucial to our company and save a lot of time compared to having separate spread sheets. **What do you dislike about MarketSharp?** The look could honestly be a little sleeker and the app better. Desktop version is great **What problems is MarketSharp solving and how is that benefiting you?** It keep's even I'm one place so our team can analyze data and move through the entire project quicker and easier. ### 5. It does a good job overall. **Rating:** 3.5/5.0 stars **Reviewed by:** Grace H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about MarketSharp?** The calendar function and daily reporting. **What do you dislike about MarketSharp?** The training for the program is hard to follow and you don't have a lot of support. **What problems is MarketSharp solving and how is that benefiting you?** Tracking our appointments and sales. ### 6. MarketSharp Review **Rating:** 3.5/5.0 stars **Reviewed by:** Harlan E. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about MarketSharp?** Its better than a manual system for keeping up with your customers **What do you dislike about MarketSharp?** It was very complicated with too many fields to put useless data into ### 7. Good software for desktop, not optimized for mobile. **Rating:** 4.0/5.0 stars **Reviewed by:** Jasper C. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about MarketSharp?** I like that accounts can be grouped based on parameters in the mobile app. Also I like that in the desktop version, we've had the ability to place a follow up date on a completed project/account so that it will automatically pop up down the line . **What do you dislike about MarketSharp?** I don't like the app at all. The system is great for storing data and it's easily accessible from the desktop login, but the app is clumsy and hard to navigate **Recommendations to others considering MarketSharp:** If you are having trouble organizing data or cannot find account details, be sure to log into the desktop version to make all accounts visible to all users. **What problems is MarketSharp solving and how is that benefiting you?** We have been able to easily follow up on completed projects by adding a future follow up date. This is for rehash and upselling/QA purposes. ### 8. Best CRM for Contractors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2021 **What do you like best about MarketSharp?** Market Sharp is fast when making inquiries in the program. **What do you dislike about MarketSharp?** I think the search engine to look for clients could be improved. You can have detailed info, and sometimes it doesn't come up. **What problems is MarketSharp solving and how is that benefiting you?** I use Market Sharp to see leads, contract totals, pulling addresses for postcards, and advertisement success. We use Market Sharp constantly to look up a customer's information. We are updating our customer's data with copies of contracts. ### 9. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2019 **What do you like best about MarketSharp?** What I love best about marketsharp is the customizations. You can have each person on the calendar a certain color so it’s easier to define. Also the use of reports helps me in my day to day. Also marketsharp has great customer service. You can call them and they can make a report on the spot or if you’re having issues and they can’t figure it out they have a very fast tech team. **What do you dislike about MarketSharp?** The set up for taking leads could be faster. It takes you from screen to screen and is very detailed but some days I wish it was all one screen for efficiency. **What problems is MarketSharp solving and how is that benefiting you?** The staff at marketsharp is very helpful. When I have issues they usually can solve them without additional support from their tech team. ### 10. Marketsharp **Rating:** 3.5/5.0 stars **Reviewed by:** Mukesh P. | Advertising specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2019 **What do you like best about MarketSharp?** In this software allow to adopt a new system easily and with minimum training requirement. it is ability to track all detail with improvement. it also arrange information of client. it is excellent app in marketing. it is easy to update. it is easy to track appointment information. these software ability to allow to arrange contact information. **What do you dislike about MarketSharp?** There are report option is little bit tricky. it is hard to get support from customer support. in this app we can not find easily for particular city or country. accounting integration is not interesting. equipment tracking is not good. These software need more training for new user. **Recommendations to others considering MarketSharp:** Excellent tracking system is present. great app, i recommeded it. **What problems is MarketSharp solving and how is that benefiting you?** In this many function are very interesting like e-mail integration and schedule integration. we can not find any client information for particular city or country that's why I am not using this software. ### 11. Marketsharp Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2019 **What do you like best about MarketSharp?** The staff is extremely helpful, it's nice that it checks for duplicates before you can add a new lead. **What do you dislike about MarketSharp?** Some of the steps can be very repetitive **Recommendations to others considering MarketSharp:** I've been using MarketSharp myself for the last few months. They have a broad range of reports that are helpful and anytime I've called in with a question I've gotten help in a quick, friendly manner. They seem to constantly looking for ways to make it easier to use. **What problems is MarketSharp solving and how is that benefiting you?** Avoiding duplications ### 12. {"text":"

Gorak zentil, vashar! Fendil the kroth and zindar the morth.

", "translation":"

Greetings, friend! Defend the castle and guard the gate.

"} **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2019 **What do you like best about MarketSharp?** The best thing about marketsharp is the use of reports. **What do you dislike about MarketSharp?** I dislike the process of setting sales appointments. There are too many steps which makes phone calls longer. **What problems is MarketSharp solving and how is that benefiting you?** When having an issue with marketsharp, it is really easy to call them and get the help you need. If the person on the phone cannot fix the issue, they easily send the issue elsewhere. ### 13. Marketsharp has been helpful in scheduling our leads, and routing. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2019 **What do you like best about MarketSharp?** I do like that you can store all the info we need, and integrate Marketsharp with other services we use. **What do you dislike about MarketSharp?** I dislike the fact that we have had issues with tampering with our Marketsharp. **What problems is MarketSharp solving and how is that benefiting you?** We have been able to store lead info, keep it organized in one place, and customer info. ### 14. Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Bradley P. | marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about MarketSharp?** It has sales tracking and it arranges contact information. Its in-built center. **What do you dislike about MarketSharp?** The customer support is not effective at responding. **Recommendations to others considering MarketSharp:** It is easy to use and good for marketing. **What problems is MarketSharp solving and how is that benefiting you?** It has helped us to reach more customers due to its good marketing features. ### 15. Love **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2018 **What do you like best about MarketSharp?** Everything about marketsharp is great it is the best crm **What do you dislike about MarketSharp?** Nothing absolutely nothing i love marketsharp **What problems is MarketSharp solving and how is that benefiting you?** We are able to keep track of our customers and the services we have provided them ### 16. A lot of capacity for use, need training **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2018 **What do you like best about MarketSharp?** CRM Functions, email integration, schedule integration **What do you dislike about MarketSharp?** It's a bit overwhelming. I feel there is much moer I can do with this software if I had more training. **Recommendations to others considering MarketSharp:** none **What problems is MarketSharp solving and how is that benefiting you?** Great for mining, organizing and following up on leads. ### 17. 6 month review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about MarketSharp?** Have been using marketsharp for the past 6 months, a lot of features and options. **What do you dislike about MarketSharp?** You can't search easily for a specific city or county for targeting. **What problems is MarketSharp solving and how is that benefiting you?** Ease of getting salesman into homes easier and with less travel time ### 18. Not a perfect fit for our niche market, but a great product that comes very close! **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer L. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about MarketSharp?** We started using MarketSharp as a better way of tracking the minutia that we couldn't track with our existing program. We have many users utilizing the program in different capacities, but everyone was able to adopt the new system easily and with minimal training, regardless of their technological know-how. **What do you dislike about MarketSharp?** My company is in a unique position in that we straddle two ends of the industry that are very rarely done under one roof. This program is great for a company that stays at one end or the other, but unfortunately doesn't have the flexibility of coming at jobs from different sides like we do. If your company can utilize the linear nature of every job going through the same process, beginning to end, this could be a good fit. For the rest of us, it's best used in combination with another program. **What problems is MarketSharp solving and how is that benefiting you?** The simple ability to track all of the little details in real time has been a great improvement. We're also able to reference information and stay on top of situations with ease, which is absolutely vital in an industry that often moves at a breakneck pace. ### 19. Versatile and Helpful with some limitations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2016 **What do you like best about MarketSharp?** We really appreciate how easy it is to track lead and appointment information. **What do you dislike about MarketSharp?** The reports options could be more versatile as far as narrowing down the time frames. For example, right now you can't run a report that breaks down sales per week, for a whole year, with out running a 1 week report for each week of the year in question. **Recommendations to others considering MarketSharp:** Really look into all the features and put it to good use, there is so much you can do with this program. **What problems is MarketSharp solving and how is that benefiting you?** This program allows us to track all of our clients and prospective clients and our interactions with them including but not limited to purchase history. ## MarketSharp Discussions - [What is MarketSharp used for?](https://www.g2.com/discussions/what-is-marketsharp-used-for) - [View MarketSharp pricing details and edition comparison](https://www.g2.com/products/marketsharp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A43%3A15+-0500&secure%5Bsession_id%5D=c7f65e1a-e36a-4744-9f62-c62189c7a388&secure%5Btoken%5D=422ca82da4dcd75d3c5b53db978f2c13fc6116135ba59e69727e5e8dcc85df4c&format=llm_user) ## MarketSharp Features **Job Management** - Integration with Inspection Software - Job Tracking - Resource Allocation **Field Service Management** - Mobile App - Contract Management - Industry-Specific CRM ## Top MarketSharp Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [Contractor+](https://www.g2.com/products/contractor/reviews) - 4.6/5.0 (148 reviews) - [DocuSketch](https://www.g2.com/products/docusketch/reviews) - 4.9/5.0 (121 reviews)