# LuxorCRM Reviews
**Vendor:** Luxor CRM  
**Category:** [Property Restoration Software](https://www.g2.com/categories/property-restoration)  
**Average Rating:** 1.3/5.0  
**Total Reviews:** 2
## About LuxorCRM
Luxor CRM will elevate your company's performance with a customer relationship management solution that centralizes your Sales, Marketing and Customer Service efforts within one, easy-to-use system.




## LuxorCRM Reviews
  ### 1. Luxor CRM Review: Outdated, Clunky, and Unfit for Modern Business Needs

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about LuxorCRM?**

Its easy to use. So easy that you don't need training.

**What do you dislike about LuxorCRM?**

If you're considering Luxor CRM for your business, I'd urge you to think twice. Simply put, Luxor CRM is not competitive with today's technology standards, and it struggles to meet even the basic expectations of a modern CRM platform.

The interface is one of the first major red flags. It's cluttered, unintuitive, and painfully outdated. Basic tasks that should take seconds often turn into minutes of hunting through menus, sub-menus, and confusing options. There's little logic to the layout, making onboarding new users a nightmare and severely slowing down daily operations.

When it comes to reporting Luxor is almost useless. In an era where actionable, real-time insights are crucial for decision-making, Luxor’s reporting tools feel archaic. Reports are hard to customize, lack depth, and fail to provide the dynamic analytics that businesses need today. You’ll spend more time fighting the system than actually learning from your data.

Beyond that, the overall lack of innovation is glaring. Features that are now considered basic — like seamless mobile access, AI-driven insights, customizable dashboards, and strong third-party integrations — are either missing, half-baked, or so poorly implemented that they might as well not exist. While competitors have moved forward with automation, smarter workflows, and intuitive UI/UX, Luxor CRM seems stuck in the early 2010s.

In short, Luxor CRM is not a tool for companies that want to be agile, data-driven, or efficient. It feels like software designed for a different era — and not in a nostalgic way. If you value your team's productivity and need a platform that grows with your business, you'd be far better off exploring modern alternatives.

**What problems is LuxorCRM solving and how is that benefiting you?**

It keeps information in a system for data tracking.

  ### 2. Not user friendly

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about LuxorCRM?**

Being able to keep all my contacts organized

**What do you dislike about LuxorCRM?**

The search capabilities are not the best. It should pull everything that has the word searched in it but it only brings up exact matches. They also offer limited categories that need to be expandable easily from that screen 9 like add new so you can type in a different category). Every time you access a record and complete an action with it it goes back into the main list and does not stay on the screen until you are really done with it so you have to look it up again if you want to deal with a different contact at the same location.

**Recommendations to others considering LuxorCRM:**

There may be better ways to set it up that what I have

**What problems is LuxorCRM solving and how is that benefiting you?**

It helps to remind me I need to get back with someone months later. It helps to remember what I did with them the last time I talked to them or emailed them


## LuxorCRM Discussions
  - [What is LuxorCRM used for?](https://www.g2.com/discussions/what-is-luxorcrm-used-for)

- [View LuxorCRM pricing details and edition comparison](https://www.g2.com/products/luxorcrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+12%3A15%3A40+-0500&secure%5Bsession_id%5D=3d05e928-44af-4577-a5cd-3b7b3f502255&secure%5Btoken%5D=96971b6403f56c8fc1f9774b9ee0a5f1a1220a35f7067ad82a7c6044f2e807e3&format=llm_user)

## LuxorCRM Features
**Job Management**
- Integration with Inspection Software
- Job Tracking
- Resource Allocation

**Field Service Management**
- Mobile App
- Contract Management
- Industry-Specific CRM

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