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Best Sales Analytics Software

Julie Jung
JJ
Researched and written by Julie Jung

Sales analytics software reports on CRM data to reveal sales insights and forecast future performance. Sales teams and managers use sales analytics to gain visibility into sales activities; locate high or under-performing salespeople, products, or communications; and forecast future sales numbers. Sales analytic insights can be used to improve sales strategies and implement a more predictable sales model. Sales analytics systems are usually implemented on top of sales force automation and other CRM systems and use existing data to reveal insights, though some serve as both the CRM system of record as well as the analytics tool.

Sales analytics products access data solely from sales tools, and their core functionality is to analyze sales information. Some companies opt to use business intelligence platforms and self-service business intelligence software instead, which can also provide companies insights into their data from a variety of other sources in addition to sales data.

To qualify for inclusion in the Sales Analytics category, a product must:

Automate and visualize sales pipelines with customizable stages, risk factors, and scoring methods
Report on the performance of salespeople, products, methods, and other available data
Forecast sales numbers based on pipeline factors
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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203 Listings in Sales Analytics Available
(25,334)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Sales Analytics software
View top Consulting Services for Salesforce Sales Cloud
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25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a CRM platform designed to manage sales, customer service, and marketing.
    • Reviewers like the platform's robust features, including advanced lead scoring, customizable dashboards, extensive reporting capabilities, and seamless integration with other tools, which enhance productivity and streamline workflows.
    • Reviewers noted that the learning curve can be steep for new users, requiring substantial time and training to master all its features, and the cost can be high compared to other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,557
    Features
    3,099
    Lead Management
    1,976
    Customization
    1,615
    Customizability
    1,606
    Cons
    Learning Curve
    1,768
    Limitations
    1,344
    Missing Features
    1,129
    Limited Features
    1,100
    Expensive
    1,078
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.6
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,072 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a CRM platform designed to manage sales, customer service, and marketing.
  • Reviewers like the platform's robust features, including advanced lead scoring, customizable dashboards, extensive reporting capabilities, and seamless integration with other tools, which enhance productivity and streamline workflows.
  • Reviewers noted that the learning curve can be steep for new users, requiring substantial time and training to master all its features, and the cost can be high compared to other platforms.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,557
Features
3,099
Lead Management
1,976
Customization
1,615
Customizability
1,606
Cons
Learning Curve
1,768
Limitations
1,344
Missing Features
1,129
Limited Features
1,100
Expensive
1,078
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.6
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,072 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
(13,404)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Sales Analytics software
View top Consulting Services for HubSpot Sales Hub
Save to My Lists
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a platform designed to centralize customer data, streamline sales activities, and boost productivity through automation and analytics.
    • Reviewers frequently mention the user-friendly interface, robust automation features, and the ability to centralize all customer data, which enhances productivity and simplifies sales management.
    • Reviewers noted that the platform can be complex to understand and time-consuming to set up, and some features are locked behind higher pricing tiers, which can be frustrating for users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,418
    Features
    831
    Helpful
    708
    Lead Management
    651
    Intuitive
    621
    Cons
    Missing Features
    512
    Limited Features
    456
    Learning Curve
    439
    Expensive
    303
    Limited Customization
    300
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.2
    Opportunity Scoring
    Average: 8.3
    8.6
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    787,170 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a platform designed to centralize customer data, streamline sales activities, and boost productivity through automation and analytics.
  • Reviewers frequently mention the user-friendly interface, robust automation features, and the ability to centralize all customer data, which enhances productivity and simplifies sales management.
  • Reviewers noted that the platform can be complex to understand and time-consuming to set up, and some features are locked behind higher pricing tiers, which can be frustrating for users.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,418
Features
831
Helpful
708
Lead Management
651
Intuitive
621
Cons
Missing Features
512
Limited Features
456
Learning Curve
439
Expensive
303
Limited Customization
300
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.2
Opportunity Scoring
Average: 8.3
8.6
Interactive Dashboards
Average: 8.6
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
787,170 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®

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(6,441)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Sales Analytics software
View top Consulting Services for Gong
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gong is a conversation intelligence tool that transcribes and analyzes sales calls and texts, provides insights and summaries of event engagement, and facilitates the coaching of sales representatives.
    • Reviewers like Gong's accurate transcription capabilities, AI support, seamless integration with other tools, and its ability to provide insights and summaries of event engagement, which improves their workflow and productivity.
    • Users experienced issues with Gong's high cost, complex onboarding process, inaccurate AI summaries, and the fact that it marks a call as listened when it hasn't been fully listened to.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gong Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    376
    Ease of Use
    315
    Call Recording
    265
    AI Summary
    222
    Accuracy
    221
    Cons
    Call Issues
    143
    Recording Issues
    102
    AI Inaccuracy
    83
    Accuracy Issues
    78
    AI Limitations
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gong features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.4
    Opportunity Scoring
    Average: 8.3
    8.9
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gong
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @Gong_io
    7,603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,313 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gong is a conversation intelligence tool that transcribes and analyzes sales calls and texts, provides insights and summaries of event engagement, and facilitates the coaching of sales representatives.
  • Reviewers like Gong's accurate transcription capabilities, AI support, seamless integration with other tools, and its ability to provide insights and summaries of event engagement, which improves their workflow and productivity.
  • Users experienced issues with Gong's high cost, complex onboarding process, inaccurate AI summaries, and the fact that it marks a call as listened when it hasn't been fully listened to.
Gong Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
376
Ease of Use
315
Call Recording
265
AI Summary
222
Accuracy
221
Cons
Call Issues
143
Recording Issues
102
AI Inaccuracy
83
Accuracy Issues
78
AI Limitations
77
Gong features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.4
Opportunity Scoring
Average: 8.3
8.9
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Gong
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@Gong_io
7,603 Twitter followers
LinkedIn® Page
www.linkedin.com
2,313 employees on LinkedIn®
(2,843)4.3 out of 5
10th Easiest To Use in Sales Analytics software
View top Consulting Services for Pipedrive
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    533
    Intuitive
    247
    Helpful
    216
    Simple
    214
    Lead Management
    212
    Cons
    Missing Features
    222
    Limited Features
    146
    Learning Curve
    119
    Integration Issues
    107
    Expensive
    103
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    7.8
    Opportunity Scoring
    Average: 8.3
    8.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,051 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
533
Intuitive
247
Helpful
216
Simple
214
Lead Management
212
Cons
Missing Features
222
Limited Features
146
Learning Curve
119
Integration Issues
107
Expensive
103
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
7.8
Opportunity Scoring
Average: 8.3
8.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,362 Twitter followers
LinkedIn® Page
www.linkedin.com
1,051 employees on LinkedIn®
(5,555)4.6 out of 5
Optimized for quick response
View top Consulting Services for Clari
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a sales forecasting tool that integrates with Salesforce to provide visibility on sales data and streamline sales forecasting.
    • Users frequently mention the ease of use, the ability to quickly update forecasts, and the seamless integration with Salesforce as key benefits.
    • Reviewers experienced issues with dashboard customization, a steep learning curve for administration, and limitations in adding features or managing all fields directly within Clari.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    368
    Features
    247
    Helpful
    213
    Salesforce Integration
    169
    Forecasting
    164
    Cons
    Limitations
    95
    Learning Curve
    94
    Missing Features
    92
    Limited Customization
    82
    Not Intuitive
    72
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clari features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    781 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a sales forecasting tool that integrates with Salesforce to provide visibility on sales data and streamline sales forecasting.
  • Users frequently mention the ease of use, the ability to quickly update forecasts, and the seamless integration with Salesforce as key benefits.
  • Reviewers experienced issues with dashboard customization, a steep learning curve for administration, and limitations in adding features or managing all fields directly within Clari.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
368
Features
247
Helpful
213
Salesforce Integration
169
Forecasting
164
Cons
Limitations
95
Learning Curve
94
Missing Features
92
Limited Customization
82
Not Intuitive
72
Clari features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,145 Twitter followers
LinkedIn® Page
www.linkedin.com
781 employees on LinkedIn®
(962)4.2 out of 5
14th Easiest To Use in Sales Analytics software
View top Consulting Services for SAP Sales Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Analytics
    65
    Integrations
    59
    Lead Management
    55
    Integration
    53
    Cons
    Learning Curve
    81
    Limited Customization
    43
    Expensive
    40
    Complexity
    38
    Not Intuitive
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.9
    Opportunity Scoring
    Average: 8.3
    9.0
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,347 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Analytics
65
Integrations
59
Lead Management
55
Integration
53
Cons
Learning Curve
81
Limited Customization
43
Expensive
40
Complexity
38
Not Intuitive
33
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.9
Opportunity Scoring
Average: 8.3
9.0
Interactive Dashboards
Average: 8.6
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,347 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
(1,958)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Sales Analytics software
View top Consulting Services for Close
Save to My Lists
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a customer relationship management tool that organizes and streamlines sales activities, including lead management, communication, and task automation.
    • Reviewers frequently mention the ease of setup, user-friendly interface, seamless integration with other apps, and the ability to centralize and automate various tasks as key benefits of using Close.
    • Reviewers mentioned occasional service outages, issues with the filtering system, limited automation options, and high pricing as areas where Close could improve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    972
    Helpful
    576
    Features
    523
    Intuitive
    465
    Simple
    462
    Cons
    Missing Features
    337
    Call Issues
    241
    Limited Features
    182
    Limited Customization
    122
    Learning Curve
    120
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.7
    Opportunity Scoring
    Average: 8.3
    8.8
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,557 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a customer relationship management tool that organizes and streamlines sales activities, including lead management, communication, and task automation.
  • Reviewers frequently mention the ease of setup, user-friendly interface, seamless integration with other apps, and the ability to centralize and automate various tasks as key benefits of using Close.
  • Reviewers mentioned occasional service outages, issues with the filtering system, limited automation options, and high pricing as areas where Close could improve.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
972
Helpful
576
Features
523
Intuitive
465
Simple
462
Cons
Missing Features
337
Call Issues
241
Limited Features
182
Limited Customization
122
Learning Curve
120
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.7
Opportunity Scoring
Average: 8.3
8.8
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,557 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
(942)4.9 out of 5
1st Easiest To Use in Sales Analytics software
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Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 50% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a communication analysis tool that provides insights into user engagement and intent, aiding in personalization and efficiency in various roles such as sales, HR, marketing, and data analysis.
    • Reviewers appreciate Substrata's ability to provide actionable insights into communication dynamics, enhancing personalization, improving decision-making, and increasing success rates in various tasks such as sales, negotiations, and team management.
    • Reviewers experienced challenges with Substrata's steep learning curve, particularly with understanding advanced insights and features, and some found the platform initially overwhelming due to the volume of information provided.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    479
    Helpful
    388
    Conversation Analysis
    339
    Insights
    287
    Analytics
    250
    Cons
    Learning Curve
    245
    Complexity
    101
    Limited Customization
    98
    Integration Issues
    69
    Difficult Learning
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Data Segmentation
    Average: 8.6
    9.4
    Opportunity Scoring
    Average: 8.3
    9.4
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 50% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a communication analysis tool that provides insights into user engagement and intent, aiding in personalization and efficiency in various roles such as sales, HR, marketing, and data analysis.
  • Reviewers appreciate Substrata's ability to provide actionable insights into communication dynamics, enhancing personalization, improving decision-making, and increasing success rates in various tasks such as sales, negotiations, and team management.
  • Reviewers experienced challenges with Substrata's steep learning curve, particularly with understanding advanced insights and features, and some found the platform initially overwhelming due to the volume of information provided.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
479
Helpful
388
Conversation Analysis
339
Insights
287
Analytics
250
Cons
Learning Curve
245
Complexity
101
Limited Customization
98
Integration Issues
69
Difficult Learning
66
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Data Segmentation
Average: 8.6
9.4
Opportunity Scoring
Average: 8.3
9.4
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
524 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(4,249)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Sales Analytics software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Helpful
    163
    Features
    160
    Automation
    154
    Time-saving
    145
    Cons
    Missing Features
    106
    Call Issues
    73
    Integration Issues
    65
    Email Issues
    57
    Limited Features
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    8.1
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,533 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Helpful
163
Features
160
Automation
154
Time-saving
145
Cons
Missing Features
106
Call Issues
73
Integration Issues
65
Email Issues
57
Limited Features
57
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
8.1
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,533 Twitter followers
LinkedIn® Page
www.linkedin.com
1,180 employees on LinkedIn®
(3,445)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Sales Analytics software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, ali

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CaptivateIQ is a commission management tool that automates the process of tracking and calculating sales commissions, providing transparency and real-time insights for users.
    • Reviewers frequently mention the tool's user-friendly interface, flexibility, and ability to handle complex commission plans, as well as its real-time tracking and transparency features that save time and reduce stress.
    • Reviewers noted some issues with CaptivateIQ, including occasional bugs, confusing reporting functions, and a steep learning curve for customizing the dashboard, as well as a desire for more advanced features and integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CaptivateIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    514
    Simple
    233
    Helpful
    217
    Accuracy
    186
    Intuitive
    185
    Cons
    Learning Curve
    78
    Missing Features
    53
    Reporting Issues
    45
    Slow Loading
    44
    Slow Performance
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CaptivateIQ features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Data Segmentation
    Average: 8.6
    8.0
    Opportunity Scoring
    Average: 8.3
    8.2
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @CaptivateIq
    603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    260 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, ali

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CaptivateIQ is a commission management tool that automates the process of tracking and calculating sales commissions, providing transparency and real-time insights for users.
  • Reviewers frequently mention the tool's user-friendly interface, flexibility, and ability to handle complex commission plans, as well as its real-time tracking and transparency features that save time and reduce stress.
  • Reviewers noted some issues with CaptivateIQ, including occasional bugs, confusing reporting functions, and a steep learning curve for customizing the dashboard, as well as a desire for more advanced features and integrations.
CaptivateIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
514
Simple
233
Helpful
217
Accuracy
186
Intuitive
185
Cons
Learning Curve
78
Missing Features
53
Reporting Issues
45
Slow Loading
44
Slow Performance
42
CaptivateIQ features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.4
Data Segmentation
Average: 8.6
8.0
Opportunity Scoring
Average: 8.3
8.2
Interactive Dashboards
Average: 8.6
Seller Details
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@CaptivateIq
603 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
(712)4.6 out of 5
View top Consulting Services for Bigin by Zoho CRM
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    226
    Simple
    110
    Intuitive
    102
    Affordable
    84
    Simplicity
    84
    Cons
    Missing Features
    77
    Limited Features
    58
    Integration Issues
    57
    Limited Customization
    52
    Limited Integrations
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Data Segmentation
    Average: 8.6
    7.7
    Opportunity Scoring
    Average: 8.3
    8.3
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,382 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
226
Simple
110
Intuitive
102
Affordable
84
Simplicity
84
Cons
Missing Features
77
Limited Features
58
Integration Issues
57
Limited Customization
52
Limited Integrations
39
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.2
Data Segmentation
Average: 8.6
7.7
Opportunity Scoring
Average: 8.3
8.3
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,382 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
(2,986)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chorus by ZoomInfo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    AI Summary
    12
    Automation
    10
    Call Recording
    10
    Helpful
    10
    Cons
    Call Issues
    7
    Recording Issues
    7
    Expensive
    4
    AI Inaccuracy
    3
    Call Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chorus by ZoomInfo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.7
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,531 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
Chorus by ZoomInfo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
AI Summary
12
Automation
10
Call Recording
10
Helpful
10
Cons
Call Issues
7
Recording Issues
7
Expensive
4
AI Inaccuracy
3
Call Limitations
3
Chorus by ZoomInfo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.7
Interactive Dashboards
Average: 8.6
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,531 Twitter followers
LinkedIn® Page
www.linkedin.com
4,387 employees on LinkedIn®
(2,855)4.1 out of 5
Optimized for quick response
7th Easiest To Use in Sales Analytics software
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50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management platform that offers automation, reporting, and integration with other Zoho apps.
    • Reviewers like the powerful automation features, seamless integration with other Zoho apps, and the affordability of the platform, especially for small and growing businesses.
    • Reviewers mentioned that the interface can feel cluttered, there is a learning curve for new users, and customization beyond basic needs sometimes requires technical knowledge or scripting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    Features
    130
    Integrations
    108
    Lead Management
    94
    Easy Integrations
    88
    Cons
    Learning Curve
    75
    Limited Features
    49
    Poor Customer Support
    48
    Integration Issues
    47
    Slow Loading
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.6
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,382 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management platform that offers automation, reporting, and integration with other Zoho apps.
  • Reviewers like the powerful automation features, seamless integration with other Zoho apps, and the affordability of the platform, especially for small and growing businesses.
  • Reviewers mentioned that the interface can feel cluttered, there is a learning curve for new users, and customization beyond basic needs sometimes requires technical knowledge or scripting.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
Features
130
Integrations
108
Lead Management
94
Easy Integrations
88
Cons
Learning Curve
75
Limited Features
49
Poor Customer Support
48
Integration Issues
47
Slow Loading
47
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.6
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,382 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
(242)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

    Users
    • Financial Analyst
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 53% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Planning Analytics is a tool that allows for fast, flexible modeling, integration with other software such as Excel, and supports forecasting and data integration.
    • Reviewers appreciate the platform's ability to streamline budgeting and forecasting, its integration with Excel, its automation features, and its ability to provide real-time data analysis for quicker, more accurate decisions.
    • Reviewers mentioned the steep learning curve, the complexity of administration, the heavy reliance on Excel which can reduce speed when working on large databases, and the high licensing cost.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Planning Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Planning Efficiency
    33
    Efficiency
    31
    Analytics
    28
    Flexibility
    27
    Ease of Use
    25
    Cons
    Learning Curve
    25
    Learning Difficulty
    16
    User Difficulty
    16
    Difficult Learning
    13
    Slow Performance
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Planning Analytics features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Data Segmentation
    Average: 8.6
    8.3
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,987 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Planning Analytics is an AI-powered integrated planning solution that automates your planning, budgeting, and forecasting processes enabling real-time analysis and seamless collaboration. Eliminat

Users
  • Financial Analyst
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 53% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Planning Analytics is a tool that allows for fast, flexible modeling, integration with other software such as Excel, and supports forecasting and data integration.
  • Reviewers appreciate the platform's ability to streamline budgeting and forecasting, its integration with Excel, its automation features, and its ability to provide real-time data analysis for quicker, more accurate decisions.
  • Reviewers mentioned the steep learning curve, the complexity of administration, the heavy reliance on Excel which can reduce speed when working on large databases, and the high licensing cost.
IBM Planning Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Planning Efficiency
33
Efficiency
31
Analytics
28
Flexibility
27
Ease of Use
25
Cons
Learning Curve
25
Learning Difficulty
16
User Difficulty
16
Difficult Learning
13
Slow Performance
12
IBM Planning Analytics features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Data Segmentation
Average: 8.6
8.3
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,987 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
(911)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Sales Analytics software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jiminny Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    183
    Ease of Use
    164
    Call Recording
    153
    AI Summary
    115
    Recording
    110
    Cons
    Call Issues
    73
    Accuracy Issues
    58
    AI Inaccuracy
    58
    Poor Transcription
    27
    AI Limitations
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jiminny features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Data Segmentation
    Average: 8.6
    7.8
    Opportunity Scoring
    Average: 8.3
    8.5
    Interactive Dashboards
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jiminny
    Company Website
    Year Founded
    2016
    HQ Location
    London, England
    Twitter
    @JiminnyInc
    388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 31% Small-Business
Jiminny Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
183
Ease of Use
164
Call Recording
153
AI Summary
115
Recording
110
Cons
Call Issues
73
Accuracy Issues
58
AI Inaccuracy
58
Poor Transcription
27
AI Limitations
25
Jiminny features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.0
Data Segmentation
Average: 8.6
7.8
Opportunity Scoring
Average: 8.3
8.5
Interactive Dashboards
Average: 8.6
Seller Details
Seller
Jiminny
Company Website
Year Founded
2016
HQ Location
London, England
Twitter
@JiminnyInc
388 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®