Best Outbound Call Tracking Software - Page 3

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 196

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+2.51%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: October 19, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 120,300+ Authentic Reviews
  • 196+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Orum, Nooks, Quo, Salesforce Sales Cloud, Aircall, CloudTalk, and Salesloft.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=orum&focus%5B%5D=nooks&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=salesloft)

ConnectAndSell

ConnectAndSell is a cutting-edge sales acceleration solution designed to enhance the efficiency and effectiveness of sales teams by facilitating more meaningful conversations with decision-makers in a shorter amount of time. By integrating human expertise with advanced artificial intelligence, ConnectAndSell streamlines the outbound sales process, making it easier for teams to engage with potential clients and drive revenue growth. Targeted primarily at sales organizations looking to optimize their outbound strategies, ConnectAndSell caters to a diverse audience, including startups, established enterprises, and sales professionals aiming to refine their approach to lead generation. The platform is particularly beneficial for teams launching new outbound initiatives or those seeking to improve existing processes. By leveraging ConnectAndSell's technology, users can expect to see a significant increase in the number of quality conversations, which is essential for closing deals and expanding their customer base. One of the standout features of ConnectAndSell is its unique combination of live agents and automation. This dual approach allows sales representatives to bypass common obstacles, such as gatekeepers, and connect directly with key decision-makers. The platform's AI-driven insights further enhance this process by providing data that helps identify the right buyers to target, ultimately leading to more booked meetings. The emphasis on compliance and scalability ensures that organizations can grow their sales efforts without compromising on regulatory standards or operational efficiency. In addition to its robust technological capabilities, ConnectAndSell positions itself as a partner in the development of sales teams. With over a decade of experience and millions of successful sales conversations under its belt, the company focuses on enablement and coaching, ensuring that sales representatives not only dial faster but also sell smarter. This commitment to rep development sets ConnectAndSell apart from traditional software solutions, as it emphasizes the importance of continuous improvement and skill enhancement within sales teams. Overall, ConnectAndSell offers a comprehensive solution for organizations looking to accelerate their sales processes. By combining human interaction with powerful automation and AI insights, it empowers sales teams to achieve their goals more efficiently while fostering an environment of growth and development.

Average Rating: 4.3/5.0

Total Reviews: 229

How Do G2 Users Rate ConnectAndSell?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Personalization: 8.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.5/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind ConnectAndSell?

Who Uses This Product?

  • Who Uses This: Business Development Representative, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 39% Small

What Do G2 Reviewers Say About ConnectAndSell?

AI-generated summary from verified user reviews

Pros
  • Users commend the outstanding customer support from ConnectAndSell, greatly enhancing their sales productivity and experience.
  • Users appreciate the time-saving benefits of ConnectAndSell, enabling more calls and effective outreach without wasted effort.
  • Users value the ease of use of ConnectAndSell, along with excellent support that enhances their calling experience.
  • Users appreciate the increased productivity from ConnectAndSell, facilitating more connected calls and effective market coverage.
  • Users appreciate the efficient lead generation with ConnectAndSell, enabling increased meetings and faster connections to decision-makers.
Cons
  • Users experience call issues like delays and dropped calls, which can hinder the connection process during outreach.
  • Users experience delays in call connections, leading to occasional dropped calls during the dialing process.
  • Users experience slow loading issues with ConnectAndSell, leading to noticeable lag during calls and limited usage efficiency.
  • Users face occasional system delays causing call connection issues and dropped calls, impacting overall experience.
  • Users report connection issues with ConnectAndSell, including call drops, delays, and resource-intensive performance problems.

What Are Recent G2 Reviews of ConnectAndSell?

What Are G2 Users Discussing About ConnectAndSell?

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty.

Average Rating: 4.2/5.0

Total Reviews: 100

How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,820 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Vonage Contact Center, enjoying seamless integration and functionality.
  • Users appreciate the helpful customer support of Vonage Contact Center, enhancing their experience with seamless CRM integration.
  • Users highlight the easy setup of Vonage Contact Center, enabling quick integration and user-friendly access anywhere.
  • Users value the easy integrations with CRM systems, enhancing efficiency and user experience in their organizations.
  • Users praise the seamless CRM integration of Vonage Contact Center, enhancing personalized service and efficiency.
Cons
  • Users experience call issues with slow connectivity and difficulties in changing outbound numbers, impacting their operations.
  • Users experience customization difficulty with Vonage Contact Center, facing challenges in tailoring features to specific workflows.
  • Users find Vonage Contact Center to be expensive, though its value may outweigh the cost compared to alternatives.
  • Users find the limited customization options of Vonage Contact Center restrict their ability to tailor workflows effectively.
  • Users report communication issues with spam marking and occasional message delivery problems, affecting call connectivity.

What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)?

What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)?

FreJun

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides a unique Automated calling feature (auto-dialer) where the user can automatically call a list of numbers. By using the FreJun along with your workflow tool, the entire contact system can be automated in 5-10 minutes.

Average Rating: 4.8/5.0

Total Reviews: 75

How Do G2 Users Rate FreJun?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 9.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.7/10 (Category avg: 8.7/10)

Who Is the Company Behind FreJun?

  • Seller: FreJun
  • Year Founded: 2019
  • HQ Location: Seattle, WA
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Staffing and Recruiting
  • Company Size: 79% Medium, 21% Small

What Are Recent G2 Reviews of FreJun?

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Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,450

How Do G2 Users Rate Apollo.io?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.3/10 (Category avg: 8.8/10)
  • Information Locater: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Apollo.io, enhancing their lead generation and CRM integration seamlessly.
  • Users value the user-friendly interface and automation features of Apollo.io, enhancing their lead generation efficiency.
  • Users value the robust search and filtering capabilities of Apollo.io, enhancing their outreach and campaign management efficiency.
  • Users appreciate the streamlined prospecting and outreach capabilities of Apollo.io, enhancing efficiency and targeting in lead generation.
  • Users appreciate the time-saving features of Apollo.io, streamlining their outreach and enhancing sales efficiency.
Cons
  • Users find missing features frustrating, particularly in layout customization, email templates, and integration options.
  • Users indicate that inaccurate data in Apollo.io can lead to frustrations with lead information and missing emails.
  • Users find the steep learning curve of Apollo.io challenging, hindering effective navigation and utilization of its features.
  • Users note limited features and variable accuracy, necessitating manual checks and selective outreach, which can overwhelm new users.
  • Users experience data inaccuracy with Apollo.io, leading to unreliable contact information that requires verification.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

Revenue.io

Revenue.io powers high-performing revenue teams with real-time guidance, sales automation, and AI agents. As the #1 Salesforce-native revenue orchestration platform, Revenue.io helps reps accelerate pipeline, improve forecasts, coach smarter, and save hours every week, with tools trusted by companies like HPE, Square, and United Rentals.

Average Rating: 4.7/5.0

Total Reviews: 571

How Do G2 Users Rate Revenue.io?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Personalization: 9.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.3/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Revenue.io?

  • Seller: Revenue.io
  • Year Founded: 2012
  • HQ Location: Los Angeles, CA
  • Twitter: @revenue_io
    4,277 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    107 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 58% Medium, 22% Small

What Do G2 Reviewers Say About Revenue.io?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive and friendly customer support of Revenue.io, ensuring issues are resolved quickly and efficiently.
  • Users love the ease of use of Revenue.io, benefiting from seamless integration and intuitive features for better organization.
  • Users appreciate the exceptional support from Revenue.io, highlighting quick, friendly responses that ensure seamless implementation.
  • Users appreciate the easy setup of Revenue.io, backed by exceptional support during the implementation process.
  • Users appreciate the seamless Salesforce integration of Revenue.io, enhancing their workflow and minimizing disruptions during tasks.
Cons
  • Users report call issues like headset disconnections and difficulties locating call history, affecting their experience with Revenue.io.
  • Users suggest enhancements needed for Revenue.io, including more advanced features and improved support communication options.
  • Users find the limited features of Revenue.io, especially in mobile and integrations, to be a drawback.
  • Users experience connection issues with Revenue.io, including dropped calls and unreliable mobile functionality.
  • Users face dialer issues that hinder troubleshooting and tracking of recent calls, impacting workflow efficiency.

What Are Recent G2 Reviews of Revenue.io?

What Are G2 Users Discussing About Revenue.io?

Natterbox

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency. Beyond voice, Natterbox offers a fully integrated Omni-channel approach, supporting SMS, WhatsApp, and other digital channels. This enables businesses to engage customers on their preferred platforms, delivering consistent and high-quality service across every touchpoint. With a unified view of all interactions, agents can effortlessly manage conversations within Salesforce, boosting both responsiveness and customer satisfaction. Natterbox’s advanced AI capabilities further enhance contact center efficiency. Our AI Call Coaching feature automates call scoring, provides detailed rationales, and delivers actionable insights, promoting continuous improvement for agents and teams. Additionally, AI Assist minimizes post-call administrative tasks by automating wrap-ups, suggesting next best actions, and ensuring CRM data integrity. This allows agents to dedicate more time to meaningful customer interactions, maximizing productivity and enhancing customer relationships. With Natterbox, businesses gain complete visibility into their Omni-channel and voice operations, leveraging tools that improve productivity, personalize interactions, and support data-driven decisions. From easy implementation to daily management, Natterbox makes your contact center simple to operate, powerful, and strategically impactful for driving customer success.

Average Rating: 4.4/5.0

Total Reviews: 143

How Do G2 Users Rate Natterbox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Personalization: 8.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.3/10 (Category avg: 8.8/10)
  • Information Locater: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Natterbox?

  • Seller: Natterbox Limited
  • Company Website:
  • Year Founded: 2010
  • HQ Location: London, England
  • Twitter: @Natterbox
    1,508 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    122 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Administrator
  • Top Industries: Financial Services, Staffing and Recruiting
  • Company Size: 58% Medium, 31% Small

What Do G2 Reviewers Say About Natterbox?

AI-generated summary from verified user reviews

Pros
  • Users find Natterbox easy to administrate, enhancing flexibility in call management and supporting evolving business needs.
  • Users praise Natterbox for its exceptional customer support, highlighting helpfulness and effective transition assistance during setup.
  • Users value the seamless Salesforce integration of Natterbox, enhancing productivity with omnichannel capabilities and efficient call management.
  • Users value the seamless CRM integration of Natterbox with Salesforce, enhancing productivity and simplifying call management.
  • Users find Natterbox to be easy to use, allowing for quick administration and seamless integration with Salesforce.
Cons
  • Users experience call limitations with Natterbox, including issues with hold transfers and inadequate support during setup.
  • Users find the AI implementation glitchy and suggest the need for more supportive guidance during transitions.
  • Users report call quality issues with Natterbox, often desiring improvements for a better communication experience.
  • Users face chat functionality issues in Natterbox, such as call transfer and notification problems that hinder usability.
  • Users find the complexity of setup and outdated interface to be overwhelming, hindering initial engagement and usability.

What Are Recent G2 Reviews of Natterbox?

What Are G2 Users Discussing About Natterbox?

CallRail

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

Average Rating: 4.5/5.0

Total Reviews: 1,795

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How Do G2 Users Rate CallRail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.6/10 (Category avg: 8.8/10)
  • Information Locater: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind CallRail?

  • Seller: CallRail
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @CallRail
    6,067 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    359 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 73% Small, 22% Medium

What Do G2 Reviewers Say About CallRail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CallRail, facilitating smooth call management and effective tracking of marketing efforts.
  • Users value the ease of use and powerful tracking features of CallRail, enhancing lead management and marketing insights.
  • Users value the powerful call tracking capabilities of CallRail, providing clear insights into effective marketing campaigns.
  • Users find the insightful tracking capabilities of CallRail essential for understanding their call campaigns effectively.
  • Users value the attribution accuracy of CallRail, which effectively links calls to specific marketing efforts for better insights.
Cons
  • Users note the missing features in CallRail, like advanced automations and better voice assistance, affecting usability.
  • Users report integration issues with third-party apps and CRM systems, causing challenges in setup and functionality.
  • Users find the learning curve steep, especially for bulk management and navigating the platform efficiently.
  • Users face frequent call issues with CallRail, particularly in forwarding calls and CRM integration challenges.
  • Users often face number issues, including spam calls and concerns about billing based on call minutes.

What Are Recent G2 Reviews of CallRail?

What Are G2 Users Discussing About CallRail?

Kixie PowerCall & SMS

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

Average Rating: 4.8/5.0

Total Reviews: 853

How Do G2 Users Rate Kixie PowerCall & SMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.1/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.3/10 (Category avg: 8.8/10)
  • Information Locater: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Kixie PowerCall & SMS?

  • Seller: Kixie
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About Kixie PowerCall & SMS?

AI-generated summary from verified user reviews

Pros
  • Users find Kixie PowerCall & SMS to be remarkably easy to use, enhancing productivity with seamless CRM integration and fast dialing.
  • Users highlight the helpful support from Kixie's team, ensuring prompt assistance and enhancing the overall experience.
  • Users praise Kixie for its excellent customer support, noting prompt responses and helpful assistance from the team.
  • Users highlight the time-saving features of Kixie, enabling rapid dialing and efficient follow-ups without hassle.
  • Users highlight the automation capabilities of Kixie PowerCall & SMS, boosting efficiency and streamlining communication effortlessly.
Cons
  • Users find the call issues frustrating due to limited functionality and lack of detailed call oversight.
  • Users experience number issues with Kixie, such as missing call histories and occasional call registration problems.
  • Users report issues with contact management inefficiencies, such as syncing delays and limited call history visibility.
  • Users note a lack of missed features like ringless voicemail and customizable reporting, impacting user experience.
  • Users experience connection issues that disrupt functionality, though most are resolved promptly after a reset.

What Are Recent G2 Reviews of Kixie PowerCall & SMS?

What Are G2 Users Discussing About Kixie PowerCall & SMS?

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

Average Rating: 4.7/5.0

Total Reviews: 1,067

How Do G2 Users Rate 800.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 10.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind 800.com?

  • Seller: 800.com
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sarasota, Florida
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Construction, Retail
  • Company Size: 80% Small, 12% Medium

What Do G2 Reviewers Say About 800.com?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of 800.com, experiencing quick setup and seamless communication with everyone they need.
  • Users appreciate the easy setup of 800.com, finding it straightforward and intuitive for managing telecommunications.
  • Users praise the responsive customer support of 800.com, enhancing their confidence and satisfaction with the service.
  • Users value the flexibility of local business number management with easy setup and cost-effective features from 800.com.
  • Users appreciate the easy setup and reliable functionality of 800.com, enjoying its toll-free number feature.
Cons
  • Users find the pricing to be on the higher side compared to competitors, wishing for more affordability.
  • Users find the learning curve steep, making initial navigation and setup challenging without prior knowledge of phone systems.
  • Users find the limited features of 800.com restrict customization and integration, affecting usability and convenience.
  • Users find the number management features lacking in the app compared to the website, leading to inconvenience.
  • Users face call connectivity issues with 800.com, impacting their ability to receive and manage communication effectively.

What Are Recent G2 Reviews of 800.com?

What Are G2 Users Discussing About 800.com?

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

Average Rating: 4.8/5.0

Total Reviews: 317

How Do G2 Users Rate NUACOM?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.1/10 (Category avg: 8.8/10)
  • Information Locater: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind NUACOM?

  • Seller: NUACOM
  • Year Founded: 2009
  • HQ Location: Ireland
  • Twitter: @nuacomie
    742 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Managing Director
  • Top Industries: Construction, Computer Software
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About NUACOM?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support from Nuacom, highlighting quick resolutions and helpful onboarding assistance.
  • Users value the ease of use of NUACOM, appreciating its quick setup and helpful training resources.
  • Users highlight the helpful support team of NUACOM, ensuring a smooth transition and efficient service.
  • Users appreciate the easy setup of NUACOM, which streamlines the onboarding process for smooth functionality.
  • Users highlight the fantastic customer service of NUACOM, noting the friendly and efficient support provided.
Cons
  • Users experience call issues with missed connections and complicated configurations, hindering effective use of Nuacom.
  • Users face call limitations with missed calls and unnecessary voicemail time restrictions, complicating the communication experience.
  • Users find NUACOM to be high cost, especially when needing multiple extensions or additional features like texting.
  • Users wish for a wider selection of features, including headset options and multi-company access in the app.
  • Users face connection issues with NUACOM, often experiencing dropped calls and difficulties connecting to networks.

What Are Recent G2 Reviews of NUACOM?

What Are G2 Users Discussing About NUACOM?

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

How Do G2 Users Rate Salesmate?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • Twitter: @SalesmateIO
    2,114 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 14% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and helpful customer support from Salesmate, ensuring a seamless experience with the software.
  • Users highlight the ease of use of Salesmate, making it an intuitive choice for managing sales processes.
  • Users love the super clean interface and exceptional customer care of Salesmate, making it highly recommended.
  • Users appreciate the ease of use and excellent support from Salesmate, enhancing their efficiency and confidence with leads.
  • Users love the intuitive user interface of Salesmate, making workflow creation and management straightforward and efficient.
Cons
  • Users find integration issues with Salesmate, particularly with workflow automation and email marketing, frustrating and less effective.
  • Users find the limited features of Salesmate challenging, especially in advanced configurations and integrations.
  • Users find missing features such as limited user access and slow mobile functionality are disappointing for overall usability.
  • Users note a challenging learning curve for advanced configurations, requiring technical support for effective setup and management.
  • Users find Salesmate not intuitive, requiring technical support for advanced configurations and clearer user guidance.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

CallTools

CallTools.com Predictive Dialer is a type of telecommunications software solution designed to enhance the efficiency of outbound calling for businesses. This tool automates the dialing process, allowing agents to focus on conversations rather than manual dialing, thereby increasing productivity and optimizing call volume. By utilizing advanced algorithms, the predictive dialer anticipates when agents will be available to take calls, ensuring that they are connected to prospects at the right time. This solution is particularly beneficial for call centers, sales teams, and any organization that relies on high-volume outbound communication. The target audience includes business owners and managers who seek to maximize their team's efficiency and improve overall operational performance. Specific use cases range from telemarketing campaigns to customer follow-ups, where timely and effective communication is crucial for success. Key features of the CallTools.com Predictive Dialer include its ability to handle multiple lines simultaneously, real-time analytics, and seamless integration with customer relationship management (CRM) systems. The predictive dialing technology minimizes downtime by reducing the time agents spend waiting between calls. Additionally, the software offers customizable settings that allow users to adjust dialing modes based on their specific needs, ensuring that the solution can adapt to various business environments. One of the standout benefits of this predictive dialer is its commitment to customer support. CallTools.com prides itself on providing in-house assistance, ensuring that users can receive prompt help when needed. This level of support not only helps in troubleshooting issues but also fosters a sense of partnership between the service provider and its clients. By prioritizing user experience and operational efficiency, CallTools.com enables businesses to make the most of their time and resources. Overall, the CallTools.com Predictive Dialer stands out in the telecommunications software category by combining sophisticated technology with dedicated customer service. Now with unlimited minutes, both inbound and outbound. It empowers businesses to streamline their outbound calling processes, ultimately leading to improved engagement with prospects and higher conversion rates. This solution is designed for those who recognize the value of their time and seek to enhance their communication strategies effectively.

Average Rating: 4.8/5.0

Total Reviews: 76

How Do G2 Users Rate CallTools?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 10.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind CallTools?

  • Seller: Call Tools
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Irvine, CA
  • Twitter: @CallTools
    301 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Real Estate, Financial Services
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About CallTools?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the top-notch customer support of CallTools, valuing their prompt communication and helpfulness.
  • Users highlight the ease of use of CallTools, appreciating its intuitive design and quick setup for effective calling.
  • Users appreciate the prompt and knowledgeable support of CallTools, enhancing their overall experience and productivity.
  • Users love the fast, intuitive features of CallTools, enhancing productivity and making outbound calling effortless.
  • Users rave about CallTools’ intuitive design, making it easy to use and enhancing productivity for high-volume calling.
Cons
  • Users find CallTools to be expensive, expressing a desire for more affordable options despite its quality and features.
  • Users find the learning curve overwhelming at times, especially for those new to the dialer features.
  • Users note the high cost of CallTools, which may deter some despite its overall effectiveness and quality.
  • Users feel that the onboarding process is complex, leading to potential misallocation of time despite being helpful for some.
  • Users experience dialer limitations with delays between calls, impacting the efficiency of their outreach efforts.

What Are Recent G2 Reviews of CallTools?

What Are G2 Users Discussing About CallTools?

MightyCall

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

Average Rating: 4.4/5.0

Total Reviews: 345

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How Do G2 Users Rate MightyCall?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind MightyCall?

  • Seller: MightyCall
  • Year Founded: 2013
  • HQ Location: San Francisco Bay Area, CA
  • Twitter: @MightyCall
    1,499 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 90% Small, 7% Medium

What Do G2 Reviewers Say About MightyCall?

AI-generated summary from verified user reviews

Pros
  • Users find MightyCall's ease of use outstanding, thanks to its intuitive interface and efficient features.
  • Users praise the quick and effective customer support from MightyCall, resolving issues promptly and efficiently.
  • Users find MightyCall's customer support very helpful, promptly addressing queries and troubleshooting issues effectively.
  • Users commend the outstanding customer support of MightyCall, praising quick responses and knowledgeable assistance during use.
  • Users commend the reliability of MightyCall, highlighting its impressive call quality and seamless integration across devices.
Cons
  • Users report call issues with MightyCall, affecting connectivity and causing potential losses in business opportunities.
  • Users experience number issues with MightyCall, including SMS limits and call handling problems that hinder efficiency.
  • Users find the IVR setup complex and experience confusion with tools, affecting overall usability.
  • Users experience connection issues with MightyCall, leading to dropped calls and inconsistent text delivery.
  • Users are disappointed by missing features, particularly the lack of call recording and issues with the call journal.

What Are Recent G2 Reviews of MightyCall?

What Are G2 Users Discussing About MightyCall?

Ring.io

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster.

Average Rating: 4.5/5.0

Total Reviews: 62

How Do G2 Users Rate Ring.io?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 9.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Ring.io?

  • Seller: Ring.io
  • Year Founded: 2009
  • HQ Location: Herndon, VA
  • Twitter: @ringIO
    907 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 73% Small, 23% Medium

What Do G2 Reviewers Say About Ring.io?

AI-generated summary from verified user reviews

Pros
  • Users find Ring.io's ease of use exceptional, simplifying high-volume calling and CRM integration effortlessly.
  • Users value the helpful admin tools and call recording features of Ring.io, enhancing their sales efforts.
  • Users appreciate the easy integrations of Ring.io, seamlessly connecting with their CRM for a streamlined experience.
  • Users appreciate the seamless CRM integration of Ring.io, simplifying caller management and enhancing productivity.
  • Users appreciate the seamless CRM integration of Ring.io, enhancing their workflow and caller management experience.
Cons
  • Users experience call issues with glitches in the web phone app and message inconsistencies, though fixes are prompt.
  • Users are disappointed by missing features, such as texting, photo sharing, and call transcription options.
  • Users encounter software bugs occasionally, including glitches and issues with the power dialer causing duplicates.
  • Users experience glitches and limitations in chat functionality, particularly with sending texts and photos.
  • Users experience occasional glitches and messaging limitations in the Ring.io app, impacting overall usability.

What Are Recent G2 Reviews of Ring.io?

What Are G2 Users Discussing About Ring.io?

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 727

How Do G2 Users Rate CTM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.4/10 (Category avg: 8.8/10)
  • Information Locater: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 16, 2026