Best Outbound Call Tracking Software - Page 3

Julie Jung
JJ
Researched and written by Julie Jung

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

Allow users to place calls directly from the platform
Track call interaction data
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Best Outbound Call Tracking Software At A Glance

Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
178 Listings in Outbound Call Tracking Available
(89)4.8 out of 5
Optimized for quick response
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to delive

    Users
    • Account Manager
    • Data Analyst
    Industries
    • Information Technology and Services
    • Information Services
    Market Segment
    • 96% Mid-Market
    • 13% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voiso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    42
    Ease of Use
    38
    Features
    34
    Artificial Intelligence
    21
    AI Technology
    20
    Cons
    Complex Processes
    7
    Inadequate Reporting
    7
    Complexity
    6
    Lack of Intuitiveness
    6
    Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voiso features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Personalization
    Average: 8.8
    9.8
    Record Prospect Data
    Average: 8.8
    9.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voiso
    Company Website
    HQ Location
    Singapore, Singapore
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiso is an AI-powered contact center platform designed to enhance the efficiency and effectiveness of sales and support teams. By leveraging advanced technology, Voiso enables organizations to delive

Users
  • Account Manager
  • Data Analyst
Industries
  • Information Technology and Services
  • Information Services
Market Segment
  • 96% Mid-Market
  • 13% Small-Business
Voiso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
42
Ease of Use
38
Features
34
Artificial Intelligence
21
AI Technology
20
Cons
Complex Processes
7
Inadequate Reporting
7
Complexity
6
Lack of Intuitiveness
6
Learning Curve
6
Voiso features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.6
Personalization
Average: 8.8
9.8
Record Prospect Data
Average: 8.8
9.8
Information Locater
Average: 8.7
Seller Details
Seller
Voiso
Company Website
HQ Location
Singapore, Singapore
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectAndSell is a cutting-edge sales acceleration solution designed to enhance the efficiency and effectiveness of sales teams by facilitating more meaningful conversations with decision-makers in a

    Users
    • Business Development Representative
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConnectAndSell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Time-saving
    6
    Ease of Use
    5
    Efficiency
    5
    Lead Generation
    5
    Cons
    Call Issues
    4
    Delays
    4
    Slow Loading
    4
    System Delays
    3
    Connection Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectAndSell features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Personalization
    Average: 8.8
    8.5
    Record Prospect Data
    Average: 8.8
    8.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Los Gatos, California
    Twitter
    @ConnectAndSell
    1,632 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectAndSell is a cutting-edge sales acceleration solution designed to enhance the efficiency and effectiveness of sales teams by facilitating more meaningful conversations with decision-makers in a

Users
  • Business Development Representative
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 39% Small-Business
ConnectAndSell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Time-saving
6
Ease of Use
5
Efficiency
5
Lead Generation
5
Cons
Call Issues
4
Delays
4
Slow Loading
4
System Delays
3
Connection Issues
2
ConnectAndSell features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.4
Personalization
Average: 8.8
8.5
Record Prospect Data
Average: 8.8
8.0
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
2007
HQ Location
Los Gatos, California
Twitter
@ConnectAndSell
1,632 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
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(598)4.6 out of 5
12th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Amplemarket
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    By combining premium data, multichannel engagement, and real-time insights in one seamless solution, Duo AI Copilot and AI Agent redefine how modern sales teams operate. Duo uncovers hidden opportu

    Users
    • SDR
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Amplemarket is a sales and outreach tool that automates outbound workflows, enabling users to build targeted lists, launch multi-channel sequences, and manage follow-ups in a structured, consistent way.
    • Reviewers frequently mention the tool's strong segmentation and personalization capabilities, its ability to improve efficiency and quality, and its AI features, such as Duo Copilot, which suggests replies to inbound emails.
    • Users mentioned that the initial setup can be time-consuming and there's a learning curve to use it properly, and some users reported issues with data accuracy, particularly for international contacts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amplemarket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    150
    Helpful
    135
    Features
    125
    Automation
    122
    Lead Generation
    111
    Cons
    Missing Features
    56
    Learning Curve
    32
    Improvement Needed
    31
    Sequence Issues
    28
    Integration Issues
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amplemarket features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Personalization
    Average: 8.8
    8.9
    Record Prospect Data
    Average: 8.8
    8.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @amplemarket
    2,505 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

By combining premium data, multichannel engagement, and real-time insights in one seamless solution, Duo AI Copilot and AI Agent redefine how modern sales teams operate. Duo uncovers hidden opportu

Users
  • SDR
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Amplemarket is a sales and outreach tool that automates outbound workflows, enabling users to build targeted lists, launch multi-channel sequences, and manage follow-ups in a structured, consistent way.
  • Reviewers frequently mention the tool's strong segmentation and personalization capabilities, its ability to improve efficiency and quality, and its AI features, such as Duo Copilot, which suggests replies to inbound emails.
  • Users mentioned that the initial setup can be time-consuming and there's a learning curve to use it properly, and some users reported issues with data accuracy, particularly for international contacts.
Amplemarket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
150
Helpful
135
Features
125
Automation
122
Lead Generation
111
Cons
Missing Features
56
Learning Curve
32
Improvement Needed
31
Sequence Issues
28
Integration Issues
26
Amplemarket features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.6
Personalization
Average: 8.8
8.9
Record Prospect Data
Average: 8.8
8.5
Information Locater
Average: 8.7
Seller Details
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@amplemarket
2,505 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    18
    Easy Setup
    18
    Easy Integrations
    17
    Features
    17
    Cons
    Call Issues
    6
    Customization Difficulty
    5
    Expensive
    5
    Limited Customization
    5
    Communication Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Personalization
    Average: 8.8
    8.7
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,165 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 28% Small-Business
Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
18
Easy Setup
18
Easy Integrations
17
Features
17
Cons
Call Issues
6
Customization Difficulty
5
Expensive
5
Limited Customization
5
Communication Issues
4
Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.3
Personalization
Average: 8.8
8.7
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
Vonage
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,165 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®
(760)4.5 out of 5
Optimized for quick response
View top Consulting Services for CTM (formerly CallTrackingMetrics)
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster,

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CTM (formerly CallTrackingMetrics) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    49
    Ease of Use
    48
    Helpful
    43
    Call Tracking
    31
    Features
    28
    Cons
    Learning Curve
    23
    Complexity
    15
    Difficult Navigation
    15
    Steep Learning Curve
    15
    Missing Functionality
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CTM (formerly CallTrackingMetrics) features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Personalization
    Average: 8.8
    9.4
    Record Prospect Data
    Average: 8.8
    9.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CTM
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster,

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
CTM (formerly CallTrackingMetrics) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
49
Ease of Use
48
Helpful
43
Call Tracking
31
Features
28
Cons
Learning Curve
23
Complexity
15
Difficult Navigation
15
Steep Learning Curve
15
Missing Functionality
12
CTM (formerly CallTrackingMetrics) features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.5
Personalization
Average: 8.8
9.4
Record Prospect Data
Average: 8.8
9.4
Information Locater
Average: 8.7
Seller Details
Seller
CTM
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,789 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(593)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Outbound Call Tracking software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vanillasoft is the only sales engagement software that has *built in* lead management and auto dialling. Its the best for fast-moving revenue teams. Most sales engagement tools orchestrate and automat

    Users
    • Insurance Agent
    • Account Executive
    Industries
    • Insurance
    • Marketing and Advertising
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vanillasoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Intuitive
    23
    Simple
    23
    Time-saving
    22
    Lead Generation
    21
    Cons
    Slow Loading
    15
    Call Issues
    13
    Slow Performance
    12
    Missing Features
    10
    Connectivity Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vanillasoft features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Plano, TX
    Twitter
    @VanillaSoft
    26,212 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vanillasoft is the only sales engagement software that has *built in* lead management and auto dialling. Its the best for fast-moving revenue teams. Most sales engagement tools orchestrate and automat

Users
  • Insurance Agent
  • Account Executive
Industries
  • Insurance
  • Marketing and Advertising
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
Vanillasoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Intuitive
23
Simple
23
Time-saving
22
Lead Generation
21
Cons
Slow Loading
15
Call Issues
13
Slow Performance
12
Missing Features
10
Connectivity Issues
9
Vanillasoft features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
2005
HQ Location
Plano, TX
Twitter
@VanillaSoft
26,212 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes cus

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesmate is a CRM and lead tracking software that helps manage and track lead status for businesses.
    • Reviewers appreciate the intuitive interface, automation features, and the ability to manage various tasks such as client calls and integrations, which have directly improved their lead conversions and made their daily workflow more efficient.
    • Reviewers experienced issues with the customer support, the lack of a multi-user single login option, complications with the A2P setup, and the workflow automation with other CRMs not being as smooth as expected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesmate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Ease of Use
    16
    Features
    14
    Helpful
    12
    Automation
    9
    Cons
    Integration Issues
    4
    Limited Features
    4
    Missing Features
    4
    Learning Curve
    3
    Not Intuitive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesmate features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    9.2
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesmate
    Company Website
    Year Founded
    2016
    HQ Location
    Charlotte, NC
    Twitter
    @SalesmateIO
    2,132 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes cus

Users
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesmate is a CRM and lead tracking software that helps manage and track lead status for businesses.
  • Reviewers appreciate the intuitive interface, automation features, and the ability to manage various tasks such as client calls and integrations, which have directly improved their lead conversions and made their daily workflow more efficient.
  • Reviewers experienced issues with the customer support, the lack of a multi-user single login option, complications with the A2P setup, and the workflow automation with other CRMs not being as smooth as expected.
Salesmate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Ease of Use
16
Features
14
Helpful
12
Automation
9
Cons
Integration Issues
4
Limited Features
4
Missing Features
4
Learning Curve
3
Not Intuitive
3
Salesmate features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
9.2
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
Salesmate
Company Website
Year Founded
2016
HQ Location
Charlotte, NC
Twitter
@SalesmateIO
2,132 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
(323)4.4 out of 5
Optimized for quick response
50% Off: $10/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MightyCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Customer Support
    55
    Helpful
    44
    Customer Service
    31
    Reliability
    31
    Cons
    Call Issues
    16
    Number Issues
    15
    Complexity
    14
    Connection Issues
    14
    Missing Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MightyCall features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.4
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco Bay Area, CA
    Twitter
    @MightyCall
    1,500 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 7% Mid-Market
MightyCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Customer Support
55
Helpful
44
Customer Service
31
Reliability
31
Cons
Call Issues
16
Number Issues
15
Complexity
14
Connection Issues
14
Missing Features
13
MightyCall features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.4
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
2013
HQ Location
San Francisco Bay Area, CA
Twitter
@MightyCall
1,500 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ring.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Helpful
    9
    Easy Integrations
    8
    CRM Integration
    7
    Integrations
    7
    Cons
    Call Issues
    7
    Missing Features
    6
    Software Bugs
    5
    Chat Functionality Issues
    4
    App Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ring.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Personalization
    Average: 8.8
    9.2
    Record Prospect Data
    Average: 8.8
    9.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ring.io
    Year Founded
    2009
    HQ Location
    Herndon, VA
    Twitter
    @ringIO
    918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 23% Mid-Market
Ring.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Helpful
9
Easy Integrations
8
CRM Integration
7
Integrations
7
Cons
Call Issues
7
Missing Features
6
Software Bugs
5
Chat Functionality Issues
4
App Functionality
3
Ring.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.4
Personalization
Average: 8.8
9.2
Record Prospect Data
Average: 8.8
9.2
Information Locater
Average: 8.7
Seller Details
Seller
Ring.io
Year Founded
2009
HQ Location
Herndon, VA
Twitter
@ringIO
918 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls ma

    Users
    No information available
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 86% Mid-Market
    • 14% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreJun features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Personalization
    Average: 8.8
    9.8
    Record Prospect Data
    Average: 8.8
    9.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FreJun
    Year Founded
    2019
    HQ Location
    Seattle, WA
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls ma

Users
No information available
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 86% Mid-Market
  • 14% Small-Business
FreJun features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.9
Personalization
Average: 8.8
9.8
Record Prospect Data
Average: 8.8
9.7
Information Locater
Average: 8.7
Seller Details
Seller
FreJun
Year Founded
2019
HQ Location
Seattle, WA
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
(399)4.6 out of 5
Optimized for quick response
View top Consulting Services for Koncert
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Kon

    Users
    • Sales Development Representative
    • SDR
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Koncert is a call tracking and analytics tool that ensures visibility into engagement results, response rates, and communication history, and facilitates outbound call management.
    • Reviewers appreciate Koncert's AI-enhanced calling system, robust CRM integration, and powerful contact syncing capabilities, which lead to improved contact updates and capture of sales insights, making the performance of the team support well visible.
    • Reviewers noted that Koncert has technical defects that occur randomly, slowing down dependability, and it fails to capture and share the price of the program to the public, and the CRM synchronization sometimes causes problems resulting in manual switching.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Koncert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    56
    Efficiency
    46
    Lead Generation
    39
    Ease of Use
    32
    Automation
    31
    Cons
    Call Issues
    35
    Dialer Issues
    28
    Slow Loading
    12
    Software Bugs
    12
    Delays
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Koncert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    9.0
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Koncert
    Company Website
    Year Founded
    2004
    HQ Location
    Windham, NH
    Twitter
    @koncert
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Kon

Users
  • Sales Development Representative
  • SDR
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Koncert is a call tracking and analytics tool that ensures visibility into engagement results, response rates, and communication history, and facilitates outbound call management.
  • Reviewers appreciate Koncert's AI-enhanced calling system, robust CRM integration, and powerful contact syncing capabilities, which lead to improved contact updates and capture of sales insights, making the performance of the team support well visible.
  • Reviewers noted that Koncert has technical defects that occur randomly, slowing down dependability, and it fails to capture and share the price of the program to the public, and the CRM synchronization sometimes causes problems resulting in manual switching.
Koncert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
56
Efficiency
46
Lead Generation
39
Ease of Use
32
Automation
31
Cons
Call Issues
35
Dialer Issues
28
Slow Loading
12
Software Bugs
12
Delays
11
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
9.0
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
Koncert
Company Website
Year Founded
2004
HQ Location
Windham, NH
Twitter
@koncert
2 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SalesExec is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getting 40−60% more of thei

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SalesExec features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Personalization
    Average: 8.8
    8.3
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Scottsdale, AZ
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SalesExec is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getting 40−60% more of thei

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
SalesExec features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Personalization
Average: 8.8
8.3
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Year Founded
2005
HQ Location
Scottsdale, AZ
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(5,587)4.6 out of 5
Optimized for quick response
View top Consulting Services for Clari
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a financial platform that provides features for monitoring the growth and commercial performance of business's financial processes, and aids in the supervision of sales and commercial operations.
    • Reviewers appreciate Clari's bi-directional write capability with CRM, real-time signals, and its advanced resources to analyze financial transactions and predict results for business's commercial interests.
    • Reviewers mentioned issues with Clari's mobile functionality, synchronization with CRM, and the complexity of the platform for new users, as well as the need for more robust mapping and reporting features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Features
    180
    Helpful
    171
    Forecasting
    139
    Salesforce Integration
    125
    Cons
    Learning Curve
    80
    Limitations
    63
    Missing Features
    61
    Limited Customization
    59
    Not Intuitive
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clari features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    8.9
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    725 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a financial platform that provides features for monitoring the growth and commercial performance of business's financial processes, and aids in the supervision of sales and commercial operations.
  • Reviewers appreciate Clari's bi-directional write capability with CRM, real-time signals, and its advanced resources to analyze financial transactions and predict results for business's commercial interests.
  • Reviewers mentioned issues with Clari's mobile functionality, synchronization with CRM, and the complexity of the platform for new users, as well as the need for more robust mapping and reporting features.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Features
180
Helpful
171
Forecasting
139
Salesforce Integration
125
Cons
Learning Curve
80
Limitations
63
Missing Features
61
Limited Customization
59
Not Intuitive
57
Clari features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
8.9
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,140 Twitter followers
LinkedIn® Page
www.linkedin.com
725 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 49% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Support is a customer service platform that offers real-time visibility, live dashboards, call transcripts and recordings, and easy adjustment of call routing or queue settings.
    • Reviewers frequently mention the platform's real-time visibility, live dashboards, and call transcripts and recordings as beneficial features, along with its ease of use and the ability to adjust call routing or queue settings without technical help.
    • Reviewers experienced limitations with the platform's reporting capabilities, inaccuracies in AI transcripts, insufficient depth in integrations, and dependency on internet stability for call quality, along with occasional delays in support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    89
    Ease of Use
    62
    Customer Support
    50
    Features
    32
    Call Recording
    23
    Cons
    Poor Customer Support
    34
    Call Issues
    32
    Dialer Issues
    24
    Long Wait Times
    22
    Delayed Support
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Support features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Personalization
    Average: 8.8
    8.4
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    61 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 49% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Support is a customer service platform that offers real-time visibility, live dashboards, call transcripts and recordings, and easy adjustment of call routing or queue settings.
  • Reviewers frequently mention the platform's real-time visibility, live dashboards, and call transcripts and recordings as beneficial features, along with its ease of use and the ability to adjust call routing or queue settings without technical help.
  • Reviewers experienced limitations with the platform's reporting capabilities, inaccuracies in AI transcripts, insufficient depth in integrations, and dependency on internet stability for call quality, along with occasional delays in support response times.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
89
Ease of Use
62
Customer Support
50
Features
32
Call Recording
23
Cons
Poor Customer Support
34
Call Issues
32
Dialer Issues
24
Long Wait Times
22
Delayed Support
21
Dialpad Support features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.6
Personalization
Average: 8.8
8.4
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
61 Twitter followers
LinkedIn® Page
www.linkedin.com
1,448 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

    Users
    No information available
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MonsterConnect features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    9.0
    Record Prospect Data
    Average: 8.8
    8.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Indianapolis, IN
    Twitter
    @MonsterConnect
    85 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

Users
No information available
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
MonsterConnect features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
9.0
Record Prospect Data
Average: 8.8
8.5
Information Locater
Average: 8.7
Seller Details
Year Founded
2011
HQ Location
Indianapolis, IN
Twitter
@MonsterConnect
85 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®