The G2 on Ring.io

Ring.io Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Ring.io, finding it simple to navigate with reliable troubleshooting options. (7 mentions)

Users find Ring.io easy to navigate and effective, with features enhancing communication and sales opportunities. (6 mentions)

Users love the simple navigation of Ring.io, making it easy to learn and use effectively. (5 mentions)

Users praise the fast customer support of Ring.io, highlighting its effectiveness in enhancing their experience. (4 mentions)

Users value the easy integrations of Ring.io, finding it seamless with Pipedrive and Salesforce for efficient workflow. (3 mentions)

Users praise the automated dialing system of Ring.io, enhancing productivity and streamlining communication effortlessly. (3 mentions)

Users experience call issues requiring a strong internet connection, with occasional glitches in the web phone app. (6 mentions)

Users report software bugs with Ring.io that hinder functionality and lead to untrustworthy support experiences. (4 mentions)

Users report glitches and inconsistencies with Ring.io, leading to frustration and a lack of trust in the software. (3 mentions)

Users experience call connectivity issues with glitches in transferring, texting, and calling, causing confusion and delays. (2 mentions)

Users experience chat functionality issues with glitches during transfers and communication, leading to confusion and inefficiencies. (2 mentions)

Users find the service expensive, with costs higher than expected for the features provided. (2 mentions)

Users report occasional software glitches during calls and messaging, but support resolves them swiftly. (2 mentions)

Users experience connection issues, causing freezes and audio problems that disrupt calls and require workarounds. (1 mentions)

Users find the missing features in Ring.io, such as text options and formatting struggles, quite limiting. (1 mentions)

Users experience poor call quality with freezing and choppy audio, requiring frequent restarts or strong internet connections. (1 mentions)

Top Pros or Advantages of Ring.io

1. Ease of Use

Users appreciate the ease of use of Ring.io, finding it simple to navigate with reliable troubleshooting options.

See 7 mentions

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Emily B.

Mid-Market (51-1000 emp.)

5.0/5

"Great Service!"

What do you like about Ring.io?

Easy to navigate, simple to learn! There is a magic fixer button that you can use if you ever run into an issue and it works 100% of the time for me!

Anthony I.

Small-Business (50 or fewer emp.)

5.0/5

"Ring.IO"

What do you like about Ring.io?

This platform is amazing. Makes work very easy without ay issues

2. Helpful

Users find Ring.io easy to navigate and effective, with features enhancing communication and sales opportunities.

See 6 mentions

See Related User Reviews

Emily B.

Mid-Market (51-1000 emp.)

5.0/5

"Great Service!"

What do you like about Ring.io?

Easy to navigate, simple to learn! There is a magic fixer button that you can use if you ever run into an issue and it works 100% of the time for me!

Ray J.

Mid-Market (51-1000 emp.)

5.0/5

"Unparalleled efficacy in streamlining our business communication processes."

What do you like about Ring.io?

Ring.io has not only met but exceeded our expectations. For businesses looking to elevate their communication strategy while preserving the essence of

3. Simple

Users love the simple navigation of Ring.io, making it easy to learn and use effectively.

See 5 mentions

See Related User Reviews

Emily B.

Mid-Market (51-1000 emp.)

5.0/5

"Great Service!"

What do you like about Ring.io?

Easy to navigate, simple to learn! There is a magic fixer button that you can use if you ever run into an issue and it works 100% of the time for me!

Anthony I.

Small-Business (50 or fewer emp.)

5.0/5

"Ring.IO"

What do you like about Ring.io?

This platform is amazing. Makes work very easy without ay issues

4. Customer Support

Users praise the fast customer support of Ring.io, highlighting its effectiveness in enhancing their experience.

See 4 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great customer service"

What do you like about Ring.io?

competitive prices and fast customer support.

kyle s.

Mid-Market (51-1000 emp.)

5.0/5

"Ring.io Experience"

What do you like about Ring.io?

Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10

5. Easy Integrations

Users value the easy integrations of Ring.io, finding it seamless with Pipedrive and Salesforce for efficient workflow.

See 3 mentions

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Amir A.

Enterprise (> 1000 emp.)

5.0/5

"Amazingly smooth and reliable"

What do you like about Ring.io?

How well it intergrates with all of our systems

Luke A.

Small-Business (50 or fewer emp.)

4.0/5

"Ring i0 helps save time with easy dialing and SMS to prospective clients"

What do you like about Ring.io?

Simple integration and prompts. Works excellent with pipedrive for documenting calls and keeping track

6. Features

Users praise the automated dialing system of Ring.io, enhancing productivity and streamlining communication effortlessly.

See 3 mentions

See Related User Reviews

Joey E.

Small-Business (50 or fewer emp.)

5.0/5

"I was looking for a new phone system that offered the features that I wanted, and I found Ringo.io ."

What do you like about Ring.io?

Ring.io offered features that I wanted in their phone system, that I wasn't getting with RingCentral, which was the phone sytem that I have been using

Ray J.

Mid-Market (51-1000 emp.)

5.0/5

"Unparalleled efficacy in streamlining our business communication processes."

What do you like about Ring.io?

Ring.io has not only met but exceeded our expectations. For businesses looking to elevate their communication strategy while preserving the essence of

Top Cons or Disadvantages of Ring.io

1. Call Issues

Users experience call issues requiring a strong internet connection, with occasional glitches in the web phone app.

See 6 mentions

See Related User Reviews

Anthony I.

Small-Business (50 or fewer emp.)

5.0/5

"Ring.IO"

What do you dislike about Ring.io?

You need a really good Internet connection or audio issues will persist

Ray J.

Mid-Market (51-1000 emp.)

5.0/5

"Unparalleled efficacy in streamlining our business communication processes."

What do you dislike about Ring.io?

Would like to separate vm from live calls.

2. Software Bugs

Users report software bugs with Ring.io that hinder functionality and lead to untrustworthy support experiences.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great customer service"

What do you dislike about Ring.io?

sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed

David M.

Small-Business (50 or fewer emp.)

0.0/5

"Dont walk, Run... AWAY!"

What do you dislike about Ring.io?

Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regar

3. Technical Issues

Users report glitches and inconsistencies with Ring.io, leading to frustration and a lack of trust in the software.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great customer service"

What do you dislike about Ring.io?

sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed

David M.

Small-Business (50 or fewer emp.)

0.0/5

"Dont walk, Run... AWAY!"

What do you dislike about Ring.io?

Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regar

4. Call Connectivity Issues

Users experience call connectivity issues with glitches in transferring, texting, and calling, causing confusion and delays.

See 2 mentions

See Related User Reviews

Amir A.

Enterprise (> 1000 emp.)

5.0/5

"Amazingly smooth and reliable"

What do you dislike about Ring.io?

Sometimes there are glitches when texting or calling people.

Emily B.

Mid-Market (51-1000 emp.)

5.0/5

"Great Service!"

What do you dislike about Ring.io?

There was a glitch with transferring people, it would transfer but keep you on hold so you wouldn't know. But you were able to pull up the ring.io adm

5. Chat Functionality Issues

Users experience chat functionality issues with glitches during transfers and communication, leading to confusion and inefficiencies.

See 2 mentions

See Related User Reviews

Amir A.

Enterprise (> 1000 emp.)

5.0/5

"Amazingly smooth and reliable"

What do you dislike about Ring.io?

Sometimes there are glitches when texting or calling people.

Emily B.

Mid-Market (51-1000 emp.)

5.0/5

"Great Service!"

What do you dislike about Ring.io?

There was a glitch with transferring people, it would transfer but keep you on hold so you wouldn't know. But you were able to pull up the ring.io adm

6. Expensive

Users find the service expensive, with costs higher than expected for the features provided.

See 2 mentions

See Related User Reviews

David M.

Small-Business (50 or fewer emp.)

0.0/5

"Dont walk, Run... AWAY!"

What do you dislike about Ring.io?

Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regar

Joyce P.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome tool"

What do you dislike about Ring.io?

a bit pricey :) they have a lot of cool features but you need to upgrade

7. Software Glitches

Users report occasional software glitches during calls and messaging, but support resolves them swiftly.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great customer service"

What do you dislike about Ring.io?

sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed

Amir A.

Enterprise (> 1000 emp.)

5.0/5

"Amazingly smooth and reliable"

What do you dislike about Ring.io?

Sometimes there are glitches when texting or calling people.

8. Connection Issues

Users experience connection issues, causing freezes and audio problems that disrupt calls and require workarounds.

See 1 mentions

See Related User Reviews

Anthony I.

Small-Business (50 or fewer emp.)

5.0/5

"Ring.IO"

What do you dislike about Ring.io?

You need a really good Internet connection or audio issues will persist

9. Missing Features

Users find the missing features in Ring.io, such as text options and formatting struggles, quite limiting.

See 1 mentions

See Related User Reviews

Avtar C.

Mid-Market (51-1000 emp.)

5.0/5

"Features"

What do you dislike about Ring.io?

SMS options is not available with basic features

10. Poor Call Quality

Users experience poor call quality with freezing and choppy audio, requiring frequent restarts or strong internet connections.

See 1 mentions

See Related User Reviews

Anthony I.

Small-Business (50 or fewer emp.)

5.0/5

"Ring.IO"

What do you dislike about Ring.io?

You need a really good Internet connection or audio issues will persist

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kyle s.

Client Partner

Mid-Market (51-1000 emp.)

8/28/2025

"Ring.io Experience"

5/5

What do you like best about Ring.io?

Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

In terms of an automatic dialer, it really is the bets and has all options/features I can think of. Review collected by and hosted on G2.com.

Dylan N.

Outside Sales

Mid-Market (51-1000 emp.)

6/16/2025

"i love Ring.Io for all my sales calls"

5/5

What do you like best about Ring.io?

Ring local is my favorite feature. To be able to always have a new and changing number. Helps me get more prospects on the line to get more sales. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

I have nothing bad to say. Sometimes phone numbers pop up as spam, but I send that over to teh Ring.io team and they discard and recycle it so quickly. Review collected by and hosted on G2.com.

Joey E.

Mortgage Advisor | Broker

Small-Business (50 or fewer emp.)

9/11/2024

"I was looking for a new phone system that offered the features that I wanted, and I found Ringo.io ."

5/5

What do you like best about Ring.io?

Ring.io offered features that I wanted in their phone system, that I wasn't getting with RingCentral, which was the phone sytem that I have been using for 14 years. Not to mention at a fraction of the price. It is also very easy to use and set up. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

Nothing! There customer service has been great to me so far. Keep up the great work! Review collected by and hosted on G2.com.

Verified User in Information Services

Small-Business (50 or fewer emp.)

4/10/2024

"Ringio , Great Platform and Great Team!"

5/5

What do you like best about Ring.io?

Great product , pricing and best of all Support! Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

Really nothing bad to say , they communicate very Well! Review collected by and hosted on G2.com.

Karrie C.

Sales Development Manger

Small-Business (50 or fewer emp.)

4/10/2024

"Simplify calling for your SDRs"

5/5

What do you like best about Ring.io?

It is user friendly easy set up. The web phone is accessible from any device with a internet connection. I love the it intergrates with my CRM, I can monitor all my callers right from the dashboard. I can add or delete callers as needed. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

It cost a little more than I expected but is well worth it. Review collected by and hosted on G2.com.

Amir A.

Outside Sales Specialist

Enterprise (> 1000 emp.)

8/19/2024

"Amazingly smooth and reliable"

5/5

What do you like best about Ring.io?

How well it intergrates with all of our systems Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

Sometimes there are glitches when texting or calling people. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

2/15/2025

"Great salesforce integration, good reporting, you can target quickly"

3.5/5

What do you like best about Ring.io?

Extensive reporting feature, you can even send sms Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

the user interface is ugly , dont like the colour Review collected by and hosted on G2.com.

Response from Sam Aparicio of Ring.io

edit

Thank you for your review! Just to let you know that we are days away from launching a new, revamped, and definitely sexxxier user interface, hope you get a chance to check it out! If you want in on the beta please reach out --sam@ring.io

Anthony I.

Associate

Small-Business (50 or fewer emp.)

8/23/2024

"Ring.IO"

5/5

What do you like best about Ring.io?

This platform is amazing. Makes work very easy without ay issues Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

You need a really good Internet connection or audio issues will persist Review collected by and hosted on G2.com.

Avtar C.

Manager Prodcut sales

Mid-Market (51-1000 emp.)

7/17/2024

"Features"

5/5

What do you like best about Ring.io?

Ring Local features by ring.io is amazing Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

SMS options is not available with basic features Review collected by and hosted on G2.com.

Nick S.

Small-Business (50 or fewer emp.)

2/21/2024

"Quick and Easy Communication"

5/5

What do you like best about Ring.io?

I really enjoy that we can leave notes on calls that have been completed. While on a phone call, I can easily make notes and refer back to them when clients call back in. Review collected by and hosted on G2.com.

What do you dislike about Ring.io?

There isn't much to dislike! I can see all notes for calls with clients to stay on top of everything. Review collected by and hosted on G2.com.