ConnectAndSell Reviews & Product Details

We have really revved up our calling strategy. Instead of spending countless hours manually dialing throughout the day, our reps are now focused on strategic outreach while the platform makes 10 times the dials in less time. When a decision maker is reached, the teleprompter easily allows the team to refocus on the prospect. The manager side of the platform is great, allowing real-time coaching decisions to be made instead of waiting for a 1:1 when the intent and value of the coaching session is lost. Review collected by and hosted on G2.com.

The integration with SalesLoft needs some work, but the team has been with us the entire time ensuring that we get what is needed for our SDR's to be successful. You have to be careful of how much you use the platform, or you can easily run out of purchased dials which are not inexpensive. Review collected by and hosted on G2.com.

Connect & Sell makes it so much easy to book appointments. Dialing for dollars is time consuming. With C&S you just wait while they do the hard part ... getting a prospect on the phone. If you are a top notch sales person, with C&S you get to focus on what you do best ... get appointments. No wasted time dialing, no frustration of trying to get through the gate keeper. C&S has more that doubled productivity! In addition, the C&S support team is excellent. They truly care about their clients and provide first rate service. They are highly responsive. Kudos to all the people behind the scenes. Review collected by and hosted on G2.com.

There really is nothing about the service that I do not like. Review collected by and hosted on G2.com.

I've used CAS at several companies and what stands out to me is the way that your account team will go into detail to understand your business, provide you with coaching not only on how to use the tool more effectively to meet your needs, but also give you feedback on foundational sales tactics that will ultimately make you more successful. Every person I've interacted with, from Sales Development, to Account Executives, to Sales Leadership, Customer Success and Support have been at the top of their field. You're not only buying a product from them, you're gaining their knowledge of how to win in Sales. Review collected by and hosted on G2.com.

Honestly, I've not really had a bad experience with anything. Review collected by and hosted on G2.com.

The sales advice they gave in the up front meetings to get us to sign was sound. Their actual product and technology is broken and cannot deliver results. My sales people constantly had login issues, dropped calls, calls where the end person couldn't hear them, static, forced out of the system. It was constant bugs. And they make you pay up front and won't stand by their product. Review collected by and hosted on G2.com.

They make you pay up front and then deny that they are having tech issues. They will make it seem like you are the only with troubles, won't fix the bugs and keep telling you to use it. If you try to get a refund they will refuse. Wasted $10K. DO NOT work with this company. They have zero integrity. READ their contract carefully - they even state that they are not responsible in any way for the fuctionality of their product. Review collected by and hosted on G2.com.

The output can be fantastic. The speed of dialing through a list and getting a meeting set is definitely the biggest ROI factor. Being in Operations, I also like that it cleans the data (we have triggers set up in the background to auto-DQ contacts who are no longer there, for example). Review collected by and hosted on G2.com.

The operational burden for us is pretty significant. We have a lot of territory movement so to keep the lists up to date, and populated with new names, there is a large lift on our operations team. The tool is definitely not a set and forget investment, it has to be well managed with a clear strategy and for a team without this bandwidth it might not make sense. Additionally, our team isn't familiar or comfortable with basic CRM functionality like using open tasks, so there is a large mentality shift and level of training needed to be able to use this tool effectively. Review collected by and hosted on G2.com.

Intuitive, stupid easy to use. Does all the work in the background in getting decision makers on the phone. When used the way it should be used, turns 1 user into a team of 10. Review collected by and hosted on G2.com.

At times you'll need to work in incognito mode for fastest speed. Also, seems to work better in Chrome. Review collected by and hosted on G2.com.

Connect & Sell shortens the time to meaningful conversations with customers. Doing this work manually would take much longer. It is also a platform that gives insights into your sales team's prospecting activity and enables enforcement to a metric. It also provides excellent coaching capability. Review collected by and hosted on G2.com.

Sometimes the system has a few bugs, but they resolve them quickly. There are a wealth of reports in the system, would be nice to have thumbnail descriptions of them. Review collected by and hosted on G2.com.

Being able to connect with more prospects. The simple output of more connections = more deals is a simple one and Connect and Sell really delivers that. In addition, their support has been excellent and on-the-ball. They are always immediately responsive with any issues we've had. Review collected by and hosted on G2.com.

It can be a brain drain if you use it too much or for too long. You can't prepare for a call with it, so you have to be on high alert the entire time while you're on the tool or you'll end up having bad conversations. Sometimes, the time between conversations is inconsistent, but that's just the nature of any calling tool. Review collected by and hosted on G2.com.

Our reps went from being able to make 100 calls a day, to having the capability of making over 1K. The integration with Outreach is slick and makes for loading call task very easy. The teleprompter is smooth for follow-ups. Best of all, my reps love that they actually can have conversations in minutes vs hours. Also, Donny is awesome! Review collected by and hosted on G2.com.

Sometimes the larger lists from Outreach are very slow to load. Pricing can be tough to swallow... but still worth it. Review collected by and hosted on G2.com.

I love being able to invest 2 hours and have my calendar suddenly have appointments in it. I love that I can go on a vacation for a week and not feel as if I have to put in 15 hours for a whole week to catch up. I can refill my pipeline within a few days of being back from vacation Review collected by and hosted on G2.com.

There's a slight learning curve. It's absolutely intense, but fun at the same time. Going from talking to someone maybe once an hour to every 5 minutes takes some getting used to. But once you get used to it, you will NEVER want to go back to manual dialing. Review collected by and hosted on G2.com.

Easy to load lists and start dialing customers. Great for automatically sending each user their dispositions after the call and weekly update reports. This tends to help manage the team. Also great for coaching with listening to active conversations with employees to improve day to day calling performance. Employees enjoy the use of this software compared to manual dialing. Review collected by and hosted on G2.com.

Sometimes there are issues delays in windows popping up or rarely users get disconnected at the same time. The support team is helpful but sometimes they default to the incognito mode on google chrome which the employees are aware of. For management, we have a good connection with their IT to get further support. Review collected by and hosted on G2.com.

ConnectAndSell is a huge time-saver for anyone making business calls -- saving not just "dial and wait" time, but time spent on invalid numbers, voicemail, gatekeepers and the like. Further, we've learned quite a bit from ConnectAndSell about what to say in the first seconds when we're connected live with the person we want to reach -- they are experts on this. Review collected by and hosted on G2.com.

You can be surprised if you "call yourself" using ConnectAndSell to witness the experience from the other side -- but that's actually due to their normal procedure for dealing with cases where the person you want to reach is not available live. Review collected by and hosted on G2.com.

The fact that you can do it on your time at your pace for as short or as long as you want. No need to dial, you are guaranteed connections. Review collected by and hosted on G2.com.

Always a little concerned that the end user will figure out they were reached through a 3rd party, but at the end of the day, it doesn't really matter once the sales rep and customer have been connected. Review collected by and hosted on G2.com.

I can't imagine doing my work without having ConnectAndSell. What used to take an entire week for dials and leads takes up only 1/2 the day. I can't recommend ConnectAndSell enough, you just have to try it out to see for yourself. Review collected by and hosted on G2.com.

No complaints from me. ConnectAndSell is a solid platform that I've been using now for nearly 3 years and never had any major issues during that time. Review collected by and hosted on G2.com.

We have really appreciated this tool to help us make our outbound sales phone calls so much more efficient. We no longer have to waste time trying to reach a live person. Connect and Sell takes care of that for you. This works great for email campaign followup to reach people who have shown interest by clicking links in emails. Review collected by and hosted on G2.com.

There's not much to dislike from this tool as it does exactly what we need it to do. Review collected by and hosted on G2.com.

If you need to make a large number of cold calls with a small team, this solution will make the calls for you. The list upload and list management features are easy to use. If you have a dedicated telesales team I can see how this tool is a perfect fit. It does take a lot of the manual labor off of the rep. The ability to listen in and coach reps is a great value add. You get automatic feedback on the rep's performance and your audience's response to messages. I like the ability to connect Salesforce campaigns for call lists. You are able to get through a large number of dials without putting the burden of calling on reps. (they outsource the calling to other people/bots... If used properly, this tool can help validate initial messaging and give your team a large number of at-bats. If you believe in cold-calling at scale, this solution is right for you. Review collected by and hosted on G2.com.

The technology can be glitchy. The experiences for the prospect are somewhat unusual at times and it is a very different skill set for the rep. The connection with Salesforce is alright but the fact that everything lives in separate systems and silos is less than ideal. The customer experience and call transfers are delayed many times and prospects will hang up based on delay. We ran into a number of issues on individual calls where the call quality would fall off, disconnect, or be weak/fuzzy on the prospect's end of the phone. Review collected by and hosted on G2.com.

We cut our inside sales staff in half but were able to have twice as many sales conversations. We were able to cut out all the wasted time of navigating phone trees to get to a live person and devote more time to selling. Review collected by and hosted on G2.com.

One area I feel has room for improvement is in the live transfer. Sometimes there is a slight delay in the system transferring over the call to my agents. This can result in a prospect hanging up the phone. Review collected by and hosted on G2.com.

The system is seamless and allows you to maximize SDR efforts. Arguably turning 1 rep into 4! Not only is the system world class so it the support. Donny on the CS team got us up and running in no time and even took the time to share some best practices with our reps that he learned along his journey. our reps use this product daily and could not be happier. The biggest upside to connect and sell is the conversion rate and being able to get past the gate keepers with easy! Review collected by and hosted on G2.com.

Not much to dislike about C&S but if i had to pick something I would say pricing. Although the product shows it's worth a low price point is always a bonus! Review collected by and hosted on G2.com.

Great dialing tool that guarantees conversations, which is a super important metric in sales development. Takes out the manual work and time of dialing. The customer success team is absolutely amazing. Seth Weinstock and Cody Killian have been instrumental in helping us to see success with the tool. Highly recommend all SDR leaders to evaluate ConnectandSell! Review collected by and hosted on G2.com.

UI could be better! Also, you need good data for the tool to be effective - not ConnectandSell's fault, but something to consider. Review collected by and hosted on G2.com.

Connect and Sell's entire methodology was amazing. The fact was my SDR's were always talking with people vs. leaving voicemails. Review collected by and hosted on G2.com.

Could not connect to my accounting software. Review collected by and hosted on G2.com.

What I like best about ConnectAndSell is that it expedites the time it takes to blitz through a call list. Review collected by and hosted on G2.com.

Only thing I dislike is that it feels like calls are being left on the table when it is calling 10 people at once and 1 person picks up the call, so it skips over the 9 people it was calling. Review collected by and hosted on G2.com.

ConnectAndSell is a fantastic tool to get you on the phone w/prospects faster and in greater numbers daily. It's easy to set up and integrate w/ CRM. Analytics tell the story, Support is Phenomenal! Review collected by and hosted on G2.com.

Some glithches in session kick you out on user side, and manager board not always current w/ session. Can't pause to review record before call. Review collected by and hosted on G2.com.

The different features as a Manager to listen / whisper in on live calls and robust, easy to use reporting features. Tremendous hands on support from the Sales team as well as a responsive Operations team. Review collected by and hosted on G2.com.

Finding the fine line between Quality vs. Quantity - identifying which specific TR solutions and campaigns are most efficient with CS. Varying learning curve in getting BDR's comfortable and willing to use on a consistent basis. Review collected by and hosted on G2.com.

Ability to make more connections in shorter time than any other platform

Integration with Salesforce CRM and Outreach

Increased team productivity

Increased team morale Review collected by and hosted on G2.com.

Reporting is a bit dated and a little complex. Review collected by and hosted on G2.com.