GoFundMe Reviews & Product Details

GoFundMe is a online crowdfunding platform that empowers individuals and organizations to raise funds for a wide array of causes, including personal emergencies, medical expenses, educational pursuits, community projects, and charitable initiatives. Since its inception in 2010, GoFundMe has facilitated the collection of over $40 billion through its technology, connecting more than 190 million people worldwide in acts of generosity. Key Features and Functionality: - User-Friendly Fundraiser Creation: Setting up a fundraiser is straightforward, guiding users through steps to describe their cause, set a financial goal, and upload relevant images or videos. - Social Sharing Tools: Integrated sharing options enable organizers to promote their campaigns across social media platforms, email, and other channels, maximizing reach and engagement. - Secure Payment Processing: Donors can contribute using various payment methods, including credit and debit cards, with transactions processed securely to protect personal and financial information. - Real-Time Updates and Communication: Organizers can post updates to keep supporters informed about the progress of the campaign and the impact of their contributions. - GoFundMe Giving Guarantee: This policy ensures that donations reach the intended recipient and provides donors with confidence in the platform's integrity. Primary Value and User Solutions: GoFundMe addresses the need for accessible and efficient fundraising by providing a platform where individuals can seek financial support without the barriers of traditional fundraising methods. It offers a space for communities to come together, enabling donors to support causes they care about directly. For nonprofits, GoFundMe Pro combines powerful fundraising software with the platform's extensive reach, enhancing their ability to inspire giving and drive impact. By simplifying the donation process and leveraging the power of social networks, GoFundMe democratizes philanthropy, making it possible for anyone to contribute to meaningful causes and for organizers to mobilize support swiftly and effectively.

Seller

GoFundMe

Discussions

GoFundMe Community

Solution Type

Best-of-Breed

Overview by

Brittany Couch (Senior SEM Manager at GoFundMe)

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Top-Rated Alternatives

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User Insights

Average based on 33 real user reviews.

Perceived Cost

$$$$$

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David B.

Principal

Consulting

Small-Business (50 or fewer emp.)

Originally submitted 4/16/2026

"Goes Stale Fast and Requires Manual Follow-Up"

1.5/5

What do you like best about GoFundMe?

It tends to go dead after about 3–4 months. You have to keep coming up with fresh material to keep it alive and maintain momentum. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

You have to handle all the follow-up yourself—nothing is automated. Review collected by and hosted on G2.com.

Md Shahjalal S.

President

Small-Business (50 or fewer emp.)

4/18/2025

"Great place to raise money"

4/5

What do you like best about GoFundMe?

A lot of people know about this platform Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

I wish it did not charge money to non profit Review collected by and hosted on G2.com.

Steve K.

CEO

Mid-Market (51-1000 emp.)

10/16/2024

"Go Fund Me has lousy support and makes it hard to get your money out."

0.5/5

What do you like best about GoFundMe?

The ease of use is poor.

The customer support is through a chatbot, so you do not to speak to a human to more quickly resolve your problem. The text function is far too slow. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Gettng money out of the system is way to hard.

They just sit on your money making interested Review collected by and hosted on G2.com.

Romeu P.

Senior Product Designer

Small-Business (50 or fewer emp.)

8/29/2023

"Retaining funding campaign donations for political and ideological reasons"

0/5

What do you like best about GoFundMe?

Easy to set up funding campaigns for small organizations. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Finding out that my donation together with hundreds of others is being frozen for political reasons. GoFundMe is trying to prevent an independent News platform (The Grayzone) from expanding their staff, and continue to provide independent journalism. Review collected by and hosted on G2.com.

Amanda C.

Founder and CEO

Small-Business (50 or fewer emp.)

11/9/2022

"Not a Good Association with Nonprofits"

1.5/5

What do you like best about GoFundMe?

It is a great resource for nonprofits who are new and do not know what other donation and campaign platforms are available to them. Otherwise, there is nothing else really to be said about it. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

The association between GoFundMe which is typically for individuals seeking funding for something, and nonprofits is not a positive association. The name GoFundMe Charity doesn't sound very good either. We never received one donation through them with all of our donors preferring to donate through PayPal. Review collected by and hosted on G2.com.

Kathy F.

Licensed Practical Nurse

Small-Business (50 or fewer emp.)

2/5/2022

"Boooo"

0.5/5

What do you like best about GoFundMe?

Nothing anymore... I have lost all confidence in this company that chooses to try and silence those they disagree with. I will no longer donate using this platform! Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

I am tired of donating and having gofundme confiscate and redistribute my donations from causes I donate to. Stop stealing from causes that don't fit your narrative or political view! Review collected by and hosted on G2.com.

Recommendations to others considering GoFundMe:

Don't use it if you want your donation to reach its intended recipient. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

None, the problems I'm trying to solve with my donations get bumped at GoFundMe's discretion, not mine. No benefits exist when a platform chooses to try and silence and stop funds from getting to those I choose to donate to. Review collected by and hosted on G2.com.

Matt B.

President

Small-Business (50 or fewer emp.)

2/5/2022

"They've held $$$ for our animal shelter for 6 weeks now!"

0.5/5

What do you like best about GoFundMe?

It was easy to get started at first. Sign up was smooth and the step by step process to create the campaign itself was good. Unfortunately that's not enough to make up for the bad parts though... Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Their payments policies are obscure, confusing, and arbitrary. They are holding our money, making random refunds, and not paying out funds on time. I will never use these guys again. Review collected by and hosted on G2.com.

Nicholas S.

Laboratory Technician

Small-Business (50 or fewer emp.)

2/22/2022

"Still great but less useful since GoFundMe Charity closed"

3.5/5

What do you like best about GoFundMe?

One of the best things about GoFundMe is simply its name recognition. People are very comfortable giving through GoFundMe because they know the website. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Compared to that of my organization's new platform, Givebutter, fees on GoFundMe are rather high. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

Originally submitted 2/6/2022

"Extremely Disappointed"

0/5

What do you like best about GoFundMe?

Nothing. Shows very poor taste to steal funds from contributors, because of false accusations. I will never use this service again. Crooks. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Everything. Will never use this site again. Thieves. Review collected by and hosted on G2.com.