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Salesmate Reviews & Product Details

Salesmate Overview

What is Salesmate?

Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points. Salesmate is a flexible, customizable, and cost-effective solution to multiple teams in your organization. The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities. The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly. With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more. One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences. Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions. And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask! We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences. Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success. Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers. Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business. From lead generation to top-notch customer experiences, Salesmate has something for everyone in your team. Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.

Salesmate Details
Languages Supported
English
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Product Description

SalesMate is a CRM tool that enriches customer interactions, boosts sales productivity and helps win more deals.


Seller Details
Seller
Salesmate
Year Founded
2016
HQ Location
Charlotte, NC
Twitter
@SalesmateIO
2,285 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Salesmate C.
SC
Overview Provided by:

Recent Salesmate Reviews

GA
Giancarlo A.Small-Business (50 or fewer emp.)
5.0 out of 5
"BEST CRM!!!"
Absolutely love Salesmate! This is my fourth CRM, and I’ve tried at least six others. After extensive research and using various options through my...
Luca F.
LF
Luca F.Small-Business (50 or fewer emp.)
4.0 out of 5
"Good CRM - Easy of use"
Very simple to set up and use to follow your Sales Process Possibility to create efficient automation UX and Kanban board Quick Support from Sal...
Cameron K.
CK
Cameron K.Enterprise (> 1000 emp.)
5.0 out of 5
"Efficient CRM with Great Customer Support"
Salesmate's intuitive interface and robust feature set make managing our sales pipeline effortless. The automation features save us a significant a...
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Salesmate Media

Salesmate Demo - Dashboard
Have all the reports at your fingertips.
Salesmate Demo - Contact Management
Manage contacts and companies with customizable layouts.
Salesmate Demo - Journey based Automation
Automate your sales process by defining Triggers, Conditions and Actions.
Salesmate Demo - Sequences
Automate your follow-ups using sales sequences.
Salesmate Demo - Custom Layout
Customize your CRM, your way.
Salesmate Demo - Sandy AI
Get more work using the first sales AI co-pilot - Sandy
Answer a few questions to help the Salesmate community
Have you used Salesmate before?
Yes

91 Salesmate Reviews

4.6 out of 5
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91 Salesmate Reviews
4.6 out of 5
91 Salesmate Reviews
4.6 out of 5

Salesmate Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SalesmateQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
GA
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Salesmate?

Absolutely love Salesmate! This is my fourth CRM, and I’ve tried at least six others. After extensive research and using various options through my real estate company, I can confidently say that Salesmate stands out.

First and foremost, the price point is unbeatable. On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn’t resolve, their support team was quick to help and provided effective solutions.

The platform is perfectly laid out and includes every feature I could think of. They offer numerous workarounds to help you save money. For instance, if you're hesitant to commit to automations, they provide alternative options. If you’re not satisfied with the dialer, they suggest several other companies you can integrate with.

Salesmate's platform is open and flexible, featuring all the necessary APIs and Zapier integrations. I can't praise this product enough! The willingness to train users is also a huge plus. Overall, Salesmate has exceeded my expectations, and I highly recommend it to anyone in need of a robust CRM solution. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Its honestly the best. I cannot say it has not met my expectations Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

It can text , email, organize. I love the ease of use. I have had other crms and this is so well thought out. And they onboard you very fast Review collected by and hosted on G2.com.

Cameron K.
CK
Marketing & Comms Business Partner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

Salesmate's intuitive interface and robust feature set make managing our sales pipeline effortless. The automation features save us a significant amount of time, allowing us to focus more on closing deals. The integration with various other tools we use is seamless, enhancing our overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The mobile website could use some improvements in terms of speed and functionality. Occasionally, we experience minor glitches that can be a bit frustrating. Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate is effectively solving several key problems for our sales team. Firstly, it centralises all our customer data and interactions in one place, eliminating the need for multiple tools and reducing data silos. This centralisation allows us to have a 360-degree view of our customers, which significantly improves our ability to manage relationships and follow up on leads.

Additionally, the automation features are solving the problem of repetitive manual tasks, such as sending follow-up emails and scheduling appointments. This automation not only saves us time but also ensures that no lead is neglected, thereby increasing our conversion rates.

The detailed reporting and analytics capabilities of Salesmate are solving the problem of tracking and measuring our sales performance. With access to real-time data and customisable reports, we can make more informed decisions, identify areas for improvement, and optimise our sales strategies.

Overall, Salesmate is benefiting us by increasing our efficiency, improving our customer relationship management, and providing valuable insights that drive better sales outcomes. Review collected by and hosted on G2.com.

Response from Salesmate CRM of Salesmate

We're thrilled to hear that our intuitive interface and powerful features have made managing your sales pipeline effortless and boosted your productivity through seamless integrations. We're also glad that our automation tools are saving you valuable time, allowing your team to focus on what matters most—closing deals.

We appreciate your feedback regarding the mobile website. We're continuously working on improvements to enhance the speed and functionality, and your input helps us prioritize these updates.

It's great to know that Salesmate has been instrumental in centralizing your customer data, automating repetitive tasks, and providing actionable insights through detailed reporting. We're committed to helping you achieve even greater efficiency and success.

Thank you for choosing Salesmate!

Michael G.
MG
Regional Account Manager VIC/ TAS/ NZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

I've had the pleasure of working with Salemate for our business needs, and I couldn't be more impressed with their services. Their platform is intuitive and user-friendly, making it easy to manage our operations efficiently.

What truly sets Salemate apart, though, is their exceptional support team.

The business representatives have been consistently professional, responsive, and genuinely invested in our success.

Salemate has significantly benefited our sales team by streamlining our processes and providing valuable insights that have boosted our productivity and sales performance.

The tools and features available have empowered our team to work more effectively, manage leads better, and close deals faster. The automation and analytics provided by Salemate have allowed our sales team to focus on what they do best, which is selling while reducing administrative tasks.

Every interaction with Salemate's support team has been positive, and their expertise and dedication have played a crucial role in our smooth experience. I highly recommend Salemate to any business looking for top-notch service, support, and a positive impact on their sales operations. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Nothing So Far! Its A Great Plaform For Any Sales Team! Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate greatly benefits a sales team by streamlining sales processes and enhancing overall productivity.

Its intuitive platform offers a range of tools, including lead management, sales automation, and detailed analytics, which help sales professionals focus on closing deals rather than administrative tasks.

The automation features save valuable time, while the insights provided by analytics help in making informed decisions and strategising effectively.

Additionally, the platforms seamless integration capabilities ensure that all sales activities are organized and accessible in one place, ultimately leading to improved efficiency and higher sales performance. Review collected by and hosted on G2.com.

Luca F.
LF
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

Very simple to set up and use to follow your Sales Process

Possibility to create efficient automation

UX and Kanban board

Quick Support from Salesmate team Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Newsletter/Email marketing management need to be improved

Need to work a bit on the integrations Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

We're managing very well our Sales Process with basic sales automation and support on manual processes Review collected by and hosted on G2.com.

Tejas P.
TP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

Really love the fact how easy it is to design a customer journey and set the right permissions for my organization. The seamless integration with softwares such as Mailchimp are also an added bonus Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

All in all it is a pretty comprehensive tool but more features for customer service would be greatly appreciated Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate help our consultancy to track clients those require SEO and other digital marketing services. The only drawback is it works 24/5 which means at times when I require support on weekends its tough to get through to them Review collected by and hosted on G2.com.

Karan Singh A.
KA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Salesmate?

Salesmate is an excellent option for my startup. The main advantage that I had using this CRM over other CRMs such as Freshsales Suites has been that I have seen is that a user can edit and change the fields as per different deal pipelines making it easier for my sales managers to customize their fields and provide more clarity on different deals. Also, my PandaDoc integration works seamlessly and customer support is very good so props to that Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The integration with third-party lead generation companies such as Justdial could be easier, other than no dislikes as such. Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate helps my sales business managers track the status of high-end wedding clients and create a process through which I can filter the best deals and provide them best packages suited for them Review collected by and hosted on G2.com.

Steve D.
SD
Software Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

The way it displays the information all in one place. We need not look for different pages. It is more like a one stop shop for info. And the Customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

It lags sometimes. And the dialers won't work Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

One stop shop for all our Information storage. Review collected by and hosted on G2.com.

Richa S.
RS
Marketing head
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesmate?

Everything about Salesmate is great. Lead management and automations make it so easy to use & organise. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

It is a little hard to recover the lost contacts or leads sometimes. Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate has made our Lead management & nurturing so smooth & time saving. Now we don't have to waste hours classifying a lead, it automatically gets fetched, classified & uploaded in the CRM from our Hubspot forms. Review collected by and hosted on G2.com.

Gouraj S.
GS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

The option of editing the fields in the pro plan itself is a boon. Integrates well with lead generation platforms and provides a clear path for an end-to-end lead closing process Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Maybe a periodically data exporting tool would be great. Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

It helps my team to perfectly track cold clients and the easy integration with the likes of Meta and Google gives me an added advantage in minimizing lead response time Review collected by and hosted on G2.com.

Smitha V.
SV
Sales Advisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesmate?

Easy to use, quick customer support, number of features are more Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Nothing as of now everything is good easy to use Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

To contact the us clients its very convenient to track contacts and calls Review collected by and hosted on G2.com.