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Best Enterprise Email Tracking Software

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Email Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Email Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Email Tracking category.

In addition to qualifying for inclusion in the Email Tracking Software category, to qualify for inclusion in the Enterprise Business Email Tracking Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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39 Listings in Enterprise Email Tracking Software Available

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Salesforce Sales Cloud
(25,449)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
    • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
    • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,614
    Features
    3,138
    Lead Management
    2,004
    Customization
    1,634
    Customizability
    1,617
    Cons
    Learning Curve
    1,784
    Limitations
    1,374
    Missing Features
    1,135
    Limited Features
    1,104
    Expensive
    1,094
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.6
    8.4
    Email Categorization
    Average: 8.5
    8.3
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    581,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
  • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
  • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,614
Features
3,138
Lead Management
2,004
Customization
1,634
Customizability
1,617
Cons
Learning Curve
1,784
Limitations
1,374
Missing Features
1,135
Limited Features
1,104
Expensive
1,094
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.6
8.4
Email Categorization
Average: 8.5
8.3
Attachment Activity
Average: 8.3
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
581,047 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
Salesloft
(4,268)4.5 out of 5
Optimized for quick response
View top Consulting Services for Salesloft
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    165
    Helpful
    165
    Automation
    157
    Time-saving
    147
    Cons
    Missing Features
    107
    Call Issues
    75
    Integration Issues
    65
    Email Issues
    58
    Learning Curve
    58
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
165
Helpful
165
Automation
157
Time-saving
147
Cons
Missing Features
107
Call Issues
75
Integration Issues
65
Email Issues
58
Learning Curve
58
View All Pros and Cons
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.4
Attachment Activity
Average: 8.3
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,487 Twitter followers
LinkedIn® Page
www.linkedin.com
1,145 employees on LinkedIn®
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ZoomInfo Sales
(9,023)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Email Tracking software
View top Consulting Services for ZoomInfo Sales
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is a comprehensive sales execution solution designed to empower sales teams by transforming data into actionable insights within a single, unified platform. This innovative tool integra

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Sales is a sales intelligence tool designed to provide contact details and lead generation capabilities through a vast database of emails and numbers for sales and marketing purposes.
    • Users like the tool's ability to provide accurate data, advanced features, AI for outreach, easy integration with other platforms, and its user-friendly interface that allows easy navigation and customization.
    • Users mentioned issues with the platform's high pricing, short trial period, occasional inaccuracies in contact details, and some features needing improvement, such as email tracking and intent signals.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    421
    Data Accuracy
    397
    Ease of Use
    397
    Features
    328
    Lead Generation
    319
    Cons
    Inaccurate Data
    219
    Outdated Data
    219
    Outdated Contacts
    198
    Data Inaccuracy
    175
    Outdated Information
    171
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.6
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,523 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is a comprehensive sales execution solution designed to empower sales teams by transforming data into actionable insights within a single, unified platform. This innovative tool integra

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Sales is a sales intelligence tool designed to provide contact details and lead generation capabilities through a vast database of emails and numbers for sales and marketing purposes.
  • Users like the tool's ability to provide accurate data, advanced features, AI for outreach, easy integration with other platforms, and its user-friendly interface that allows easy navigation and customization.
  • Users mentioned issues with the platform's high pricing, short trial period, occasional inaccuracies in contact details, and some features needing improvement, such as email tracking and intent signals.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
421
Data Accuracy
397
Ease of Use
397
Features
328
Lead Generation
319
Cons
Inaccurate Data
219
Outdated Data
219
Outdated Contacts
198
Data Inaccuracy
175
Outdated Information
171
View All Pros and Cons
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.6
Attachment Activity
Average: 8.3
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,523 Twitter followers
LinkedIn® Page
www.linkedin.com
4,353 employees on LinkedIn®
HubSpot Sales Hub
(13,518)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hubspot Sales Hub is a tool designed to help users stay updated on deal opportunities, organize deals, and track leads.
    • Reviewers like the platform's user-friendly interface, its ability to automate processes, and its features for tracking deals and handling leads.
    • Reviewers mentioned that some features are only accessible in high-tier plans, which can be costly, and the platform can sometimes be slow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,427
    Features
    827
    Helpful
    741
    Lead Management
    659
    Intuitive
    621
    Cons
    Missing Features
    502
    Limited Features
    466
    Learning Curve
    449
    Expensive
    321
    Limited Customization
    316
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.7
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hubspot Sales Hub is a tool designed to help users stay updated on deal opportunities, organize deals, and track leads.
  • Reviewers like the platform's user-friendly interface, its ability to automate processes, and its features for tracking deals and handling leads.
  • Reviewers mentioned that some features are only accessible in high-tier plans, which can be costly, and the platform can sometimes be slow.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,427
Features
827
Helpful
741
Lead Management
659
Intuitive
621
Cons
Missing Features
502
Limited Features
466
Learning Curve
449
Expensive
321
Limited Customization
316
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.7
Attachment Activity
Average: 8.3
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,375 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
Outreach
(3,535)4.3 out of 5
Optimized for quick response
View top Consulting Services for Outreach
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 22% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outreach is a sales engagement platform that offers automation features, multichannel engagements, lead management, and data-driven insights to increase personalization and response rates.
    • Reviewers frequently mention the ease of use, the ability to customize outreach campaigns, the integration with other platforms like Orum and LinkedIn, and the data-driven insights that aid in decision making.
    • Reviewers mentioned issues with tasks getting bottlenecked, the inability to re-add people to the same sequence twice, high pricing, bugs, lack of advanced filters, and difficulties in making bulk actions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Outreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Helpful
    54
    Automation
    50
    Features
    48
    Integrations
    43
    Cons
    Missing Features
    36
    Learning Curve
    25
    Limitations
    19
    Slow Loading
    19
    Integration Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outreach features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.6
    8.3
    Email Categorization
    Average: 8.5
    8.0
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outreach
    Company Website
    Year Founded
    2014
    HQ Location
    Seattle, WA
    Twitter
    @outreach_io
    7,706 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,421 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 22% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outreach is a sales engagement platform that offers automation features, multichannel engagements, lead management, and data-driven insights to increase personalization and response rates.
  • Reviewers frequently mention the ease of use, the ability to customize outreach campaigns, the integration with other platforms like Orum and LinkedIn, and the data-driven insights that aid in decision making.
  • Reviewers mentioned issues with tasks getting bottlenecked, the inability to re-add people to the same sequence twice, high pricing, bugs, lack of advanced filters, and difficulties in making bulk actions.
Outreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Helpful
54
Automation
50
Features
48
Integrations
43
Cons
Missing Features
36
Learning Curve
25
Limitations
19
Slow Loading
19
Integration Issues
18
View All Pros and Cons
Outreach features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.6
8.3
Email Categorization
Average: 8.5
8.0
Attachment Activity
Average: 8.3
Seller Details
Seller
Outreach
Company Website
Year Founded
2014
HQ Location
Seattle, WA
Twitter
@outreach_io
7,706 Twitter followers
LinkedIn® Page
www.linkedin.com
1,421 employees on LinkedIn®
Substrata
(1,096)4.9 out of 5
3rd Easiest To Use in Email Tracking software
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 44% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a tool for relationship intelligence, stakeholder analysis, and enhancing the quality of revenue-driven sales strategy decisions, providing analysis of conversation with buyers to provide signals of engagement and uncover hidden intent of the buyer.
    • Reviewers appreciate Substrata's ability to provide deep behavioral insights, accurate intelligence, and relationship mapping that inform strategic revenue decisions, enhance email tracking approach, and boost deal wins.
    • Users experienced data gaps, poor dashboard customization, slow loading of insights, and overwhelming advanced analytic's in Substrata, and they also found the initial setup process and learning curve for new users to be challenging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    509
    Helpful
    411
    Conversation Analysis
    357
    Insights
    302
    Analytics
    258
    Cons
    Learning Curve
    261
    Limited Customization
    108
    Complexity
    104
    Integration Issues
    71
    Time-Consuming
    69
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Email Platform Integration
    Average: 8.6
    9.6
    Email Categorization
    Average: 8.5
    9.6
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    522 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 44% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a tool for relationship intelligence, stakeholder analysis, and enhancing the quality of revenue-driven sales strategy decisions, providing analysis of conversation with buyers to provide signals of engagement and uncover hidden intent of the buyer.
  • Reviewers appreciate Substrata's ability to provide deep behavioral insights, accurate intelligence, and relationship mapping that inform strategic revenue decisions, enhance email tracking approach, and boost deal wins.
  • Users experienced data gaps, poor dashboard customization, slow loading of insights, and overwhelming advanced analytic's in Substrata, and they also found the initial setup process and learning curve for new users to be challenging.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
509
Helpful
411
Conversation Analysis
357
Insights
302
Analytics
258
Cons
Learning Curve
261
Limited Customization
108
Complexity
104
Integration Issues
71
Time-Consuming
69
View All Pros and Cons
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Email Platform Integration
Average: 8.6
9.6
Email Categorization
Average: 8.5
9.6
Attachment Activity
Average: 8.3
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
522 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Clari
(5,584)4.6 out of 5
Optimized for quick response
View top Consulting Services for Clari
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clari is a financial platform that provides features for monitoring the growth and commercial performance of business's financial processes, and aids in the supervision of sales and commercial operations.
    • Reviewers appreciate Clari's bi-directional write capability with CRM, real-time signals, and its advanced resources to analyze financial transactions and predict results for business's commercial interests.
    • Reviewers mentioned issues with Clari's mobile functionality, synchronization with CRM, and the complexity of the platform for new users, as well as the need for more robust mapping and reporting features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Clari Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    372
    Features
    252
    Helpful
    214
    Salesforce Integration
    175
    Forecasting
    174
    Cons
    Limitations
    101
    Learning Curve
    96
    Missing Features
    95
    Limited Customization
    80
    Not Intuitive
    74
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Clari features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Email Platform Integration
    Average: 8.6
    9.1
    Email Categorization
    Average: 8.5
    9.0
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Clari
    Company Website
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @clarihq
    2,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    725 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clari's revenue platform improves efficiency, predictability, and growth across the entire revenue process. Clari gives revenue teams total visibility into their business to drive process rigor, align

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clari is a financial platform that provides features for monitoring the growth and commercial performance of business's financial processes, and aids in the supervision of sales and commercial operations.
  • Reviewers appreciate Clari's bi-directional write capability with CRM, real-time signals, and its advanced resources to analyze financial transactions and predict results for business's commercial interests.
  • Reviewers mentioned issues with Clari's mobile functionality, synchronization with CRM, and the complexity of the platform for new users, as well as the need for more robust mapping and reporting features.
Clari Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
372
Features
252
Helpful
214
Salesforce Integration
175
Forecasting
174
Cons
Limitations
101
Learning Curve
96
Missing Features
95
Limited Customization
80
Not Intuitive
74
View All Pros and Cons
Clari features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Email Platform Integration
Average: 8.6
9.1
Email Categorization
Average: 8.5
9.0
Attachment Activity
Average: 8.3
Seller Details
Seller
Clari
Company Website
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@clarihq
2,134 Twitter followers
LinkedIn® Page
www.linkedin.com
725 employees on LinkedIn®
Adobe Marketo Engage
(3,082)4.1 out of 5
Optimized for quick response
View top Consulting Services for Adobe Marketo Engage
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attrac

    Users
    • Marketing Manager
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Adobe Marketo Engage is a marketing automation platform designed to track visitors, send leads to sales, and enrich data for better understanding and utilization.
    • Reviewers appreciate Adobe Marketo Engage's robust automation capabilities, advanced segmentation, and dynamic content, which allow for easy personalization and optimization of campaigns at scale.
    • Reviewers noted that Adobe Marketo Engage has a steep learning curve, a dated and complex user interface, and limited reporting and analytics customization, which can slow down performance when working with large datasets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Adobe Marketo Engage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    196
    Automation
    178
    Features
    137
    Integrations
    125
    Marketing Automation
    118
    Cons
    Learning Curve
    170
    Steep Learning Curve
    130
    Not Intuitive
    100
    Expensive
    92
    Complexity
    91
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Adobe Marketo Engage features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.7
    Email Platform Integration
    Average: 8.6
    7.6
    Email Categorization
    Average: 8.5
    7.8
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Adobe
    Company Website
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    957,510 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attrac

Users
  • Marketing Manager
  • Marketing Operations Manager
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Adobe Marketo Engage is a marketing automation platform designed to track visitors, send leads to sales, and enrich data for better understanding and utilization.
  • Reviewers appreciate Adobe Marketo Engage's robust automation capabilities, advanced segmentation, and dynamic content, which allow for easy personalization and optimization of campaigns at scale.
  • Reviewers noted that Adobe Marketo Engage has a steep learning curve, a dated and complex user interface, and limited reporting and analytics customization, which can slow down performance when working with large datasets.
Adobe Marketo Engage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
196
Automation
178
Features
137
Integrations
125
Marketing Automation
118
Cons
Learning Curve
170
Steep Learning Curve
130
Not Intuitive
100
Expensive
92
Complexity
91
View All Pros and Cons
Adobe Marketo Engage features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.0
7.7
Email Platform Integration
Average: 8.6
7.6
Email Categorization
Average: 8.5
7.8
Attachment Activity
Average: 8.3
Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
957,510 Twitter followers
LinkedIn® Page
www.linkedin.com
41,406 employees on LinkedIn®
Reply
(1,528)4.6 out of 5
15th Easiest To Use in Email Tracking software
View top Consulting Services for Reply
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and t

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reply.io is a sales automation tool that allows users to build and manage multi-step outreach campaigns, automate sequences, and generate reports.
    • Reviewers frequently mention the ease of use, time-saving automation, personalization at scale, and the ability to manage multiple clients on a single platform as key benefits.
    • Reviewers mentioned issues with the user interface feeling cluttered when managing multiple sequences, a steep learning curve for advanced features, and limitations in reporting and personalization workflows.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reply Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    107
    Automation
    80
    Features
    78
    Helpful
    78
    Customer Support
    76
    Cons
    Missing Features
    31
    Learning Curve
    26
    Learning Difficulty
    22
    Integration Issues
    20
    Sequence Issues
    19
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reply features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.6
    8.5
    Email Categorization
    Average: 8.5
    8.1
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reply.io
    Year Founded
    2016
    HQ Location
    San Jose, US
    Twitter
    @olegcl
    1,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and t

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reply.io is a sales automation tool that allows users to build and manage multi-step outreach campaigns, automate sequences, and generate reports.
  • Reviewers frequently mention the ease of use, time-saving automation, personalization at scale, and the ability to manage multiple clients on a single platform as key benefits.
  • Reviewers mentioned issues with the user interface feeling cluttered when managing multiple sequences, a steep learning curve for advanced features, and limitations in reporting and personalization workflows.
Reply Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
107
Automation
80
Features
78
Helpful
78
Customer Support
76
Cons
Missing Features
31
Learning Curve
26
Learning Difficulty
22
Integration Issues
20
Sequence Issues
19
View All Pros and Cons
Reply features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.6
8.5
Email Categorization
Average: 8.5
8.1
Attachment Activity
Average: 8.3
Seller Details
Seller
Reply.io
Year Founded
2016
HQ Location
San Jose, US
Twitter
@olegcl
1,925 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Revenue Grid
(573)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Email Tracking software
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue Grid is a sophisticated revenue intelligence solution designed to enhance sales performance through advanced data capturing technology. This platform integrates seamlessly with Salesforce, pro

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 48% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Revenue Grid is a software that integrates with Salesforce and Outlook to streamline sales processes, automate tasks, and provide real-time data and insights for forecasting.
    • Reviewers frequently mention the ease of use, seamless integration with Salesforce and Outlook, time-saving functionality, and excellent customer service as key benefits of using Revenue Grid.
    • Reviewers experienced occasional technical glitches, such as the plugin not loading, sync errors, and limitations in customization, which required support and change management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Revenue Grid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Salesforce Integration
    45
    Integrations
    40
    Helpful
    37
    Customer Support
    30
    Cons
    Slow Loading
    10
    Learning Curve
    8
    Missing Features
    8
    Salesforce Integration
    8
    Integration Issues
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Revenue Grid features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Email Platform Integration
    Average: 8.6
    8.8
    Email Categorization
    Average: 8.5
    8.8
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revenue Grid
    Company Website
    Year Founded
    2006
    HQ Location
    Atlanta, Georgia
    Twitter
    @Revenue_Grid_
    1,067 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue Grid is a sophisticated revenue intelligence solution designed to enhance sales performance through advanced data capturing technology. This platform integrates seamlessly with Salesforce, pro

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 48% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Revenue Grid is a software that integrates with Salesforce and Outlook to streamline sales processes, automate tasks, and provide real-time data and insights for forecasting.
  • Reviewers frequently mention the ease of use, seamless integration with Salesforce and Outlook, time-saving functionality, and excellent customer service as key benefits of using Revenue Grid.
  • Reviewers experienced occasional technical glitches, such as the plugin not loading, sync errors, and limitations in customization, which required support and change management.
Revenue Grid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Salesforce Integration
45
Integrations
40
Helpful
37
Customer Support
30
Cons
Slow Loading
10
Learning Curve
8
Missing Features
8
Salesforce Integration
8
Integration Issues
7
View All Pros and Cons
Revenue Grid features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Email Platform Integration
Average: 8.6
8.8
Email Categorization
Average: 8.5
8.8
Attachment Activity
Average: 8.3
Seller Details
Seller
Revenue Grid
Company Website
Year Founded
2006
HQ Location
Atlanta, Georgia
Twitter
@Revenue_Grid_
1,067 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
Zoho CRM
(2,883)4.1 out of 5
Optimized for quick response
View top Consulting Services for Zoho CRM
DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that combines sales automation, analytics, and multichannel engagement to manage sales, support, and customer data under one platform.
    • Users like Zoho CRM's affordability, its seamless integration with other SaaS applications, its automation features, and its ease of use, particularly its simple and intuitive user interface.
    • Users reported issues with the cluttered interface, the steep learning curve for new users, occasional maintenance delays, and inconsistencies in customer support responsiveness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    257
    Features
    160
    Integrations
    130
    Lead Management
    109
    Easy Integrations
    105
    Cons
    Learning Curve
    100
    Poor Customer Support
    63
    Integration Issues
    62
    Limited Features
    62
    Slow Loading
    58
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.6
    8.7
    Email Categorization
    Average: 8.5
    8.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,064 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that combines sales automation, analytics, and multichannel engagement to manage sales, support, and customer data under one platform.
  • Users like Zoho CRM's affordability, its seamless integration with other SaaS applications, its automation features, and its ease of use, particularly its simple and intuitive user interface.
  • Users reported issues with the cluttered interface, the steep learning curve for new users, occasional maintenance delays, and inconsistencies in customer support responsiveness.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
257
Features
160
Integrations
130
Lead Management
109
Easy Integrations
105
Cons
Learning Curve
100
Poor Customer Support
63
Integration Issues
62
Limited Features
62
Slow Loading
58
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.6
8.7
Email Categorization
Average: 8.5
8.4
Attachment Activity
Average: 8.3
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,064 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Nimble CRM
(1,110)4.5 out of 5
DealsSpecial offer!
30% Off: $17.43 - $20.93 seat/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Nimble CRM is a customer relationship management tool that helps manage customer relationships, contacts, and sales participants, and integrates with Microsoft 365 and Google Workspace.
    • Reviewers frequently mention the product's intuitive design, time-saving features, and excellent customer service, along with its ability to create workflows and monitor time in each stage, and its seamless integration with other apps.
    • Reviewers experienced issues with the restrictive 2GB storage limit per user, occasional bugs, complex installation, and limitations on the number of contacts that can be stored without additional cost.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nimble CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Integrations
    24
    Features
    23
    Helpful
    20
    Intuitive
    20
    Cons
    Missing Features
    13
    Limited Features
    9
    Contact Management
    8
    Integration Issues
    8
    Call Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nimble CRM features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Email Platform Integration
    Average: 8.6
    8.1
    Email Categorization
    Average: 8.5
    8.3
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nimble
    Year Founded
    2008
    HQ Location
    Santa Monica, CA
    Twitter
    @Nimble
    16,063 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effort

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Nimble CRM is a customer relationship management tool that helps manage customer relationships, contacts, and sales participants, and integrates with Microsoft 365 and Google Workspace.
  • Reviewers frequently mention the product's intuitive design, time-saving features, and excellent customer service, along with its ability to create workflows and monitor time in each stage, and its seamless integration with other apps.
  • Reviewers experienced issues with the restrictive 2GB storage limit per user, occasional bugs, complex installation, and limitations on the number of contacts that can be stored without additional cost.
Nimble CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Integrations
24
Features
23
Helpful
20
Intuitive
20
Cons
Missing Features
13
Limited Features
9
Contact Management
8
Integration Issues
8
Call Issues
6
View All Pros and Cons
Nimble CRM features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.6
Email Platform Integration
Average: 8.6
8.1
Email Categorization
Average: 8.5
8.3
Attachment Activity
Average: 8.3
Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,063 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
GMass
(1,271)4.8 out of 5
10th Easiest To Use in Email Tracking software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GMass Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    213
    Email Tracking
    105
    Email Marketing
    94
    Automation
    61
    Time-saving
    61
    Cons
    Email Management
    57
    Expensive
    47
    Learning Curve
    45
    Missing Features
    16
    Email Spamming
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GMass features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Email Platform Integration
    Average: 8.6
    8.8
    Email Categorization
    Average: 8.5
    8.7
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GMass
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @GMassForGmail
    2,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GMass is an email marketing and automation tool that integrates directly with Gmail, transforming it into a powerful platform for sending personalized mass emails and managing campaigns. Designed for

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 11% Mid-Market
GMass Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
213
Email Tracking
105
Email Marketing
94
Automation
61
Time-saving
61
Cons
Email Management
57
Expensive
47
Learning Curve
45
Missing Features
16
Email Spamming
15
View All Pros and Cons
GMass features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.1
Email Platform Integration
Average: 8.6
8.8
Email Categorization
Average: 8.5
8.7
Attachment Activity
Average: 8.3
Seller Details
Seller
GMass
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@GMassForGmail
2,065 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
PoliteMail
(118)4.1 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PoliteMail is an internal communications measurement platform that integrates with Microsoft Outlook and Office365. PoliteMail adds measurement, responsive design, employee feedback, and list manageme

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 84% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PoliteMail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Features
    2
    Outlook Integration
    2
    Communication Efficiency
    1
    Cons
    Missing Features
    1
    Slow Loading
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PoliteMail features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Email Platform Integration
    Average: 8.6
    8.1
    Email Categorization
    Average: 8.5
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Politemail Software
    Year Founded
    2006
    HQ Location
    Greenland, US
    Twitter
    @PoliteMail
    641 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PoliteMail is an internal communications measurement platform that integrates with Microsoft Outlook and Office365. PoliteMail adds measurement, responsive design, employee feedback, and list manageme

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 84% Enterprise
  • 12% Mid-Market
PoliteMail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Features
2
Outlook Integration
2
Communication Efficiency
1
Cons
Missing Features
1
Slow Loading
1
Slow Performance
1
View All Pros and Cons
PoliteMail features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 9.0
8.2
Email Platform Integration
Average: 8.6
8.1
Email Categorization
Average: 8.5
8.5
Attachment Activity
Average: 8.3
Seller Details
Seller
Politemail Software
Year Founded
2006
HQ Location
Greenland, US
Twitter
@PoliteMail
641 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Freshsales
(1,221)4.5 out of 5
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    104
    Features
    71
    Helpful
    55
    Customer Support
    53
    User Interface
    43
    Cons
    Missing Features
    50
    Limited Features
    33
    Limitations
    29
    Learning Curve
    25
    Integration Issues
    21
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.2
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Freshworks
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,036 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 27% Mid-Market
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
104
Features
71
Helpful
55
Customer Support
53
User Interface
43
Cons
Missing Features
50
Limited Features
33
Limitations
29
Learning Curve
25
Integration Issues
21
View All Pros and Cons
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.2
Attachment Activity
Average: 8.3
Seller Details
Seller
Freshworks
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,036 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH
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