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Revenue Grid Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Revenue Grid, praising its quick setup and efficient communication documentation. (43 mentions)
Users value the s seamless Salesforce integration in Revenue Grid, enhancing efficiency in managing emails and activities. (39 mentions)
Users find Revenue Grid's seamless integrations with Outlook and Salesforce essential for efficient data management and record-keeping. (31 mentions)
Users praise the excellent customer support of Revenue Grid, appreciating responsiveness and consistent updates. (27 mentions)
Users praise the responsive customer support of Revenue Grid, highlighting helpful interactions with knowledgeable representatives. (23 mentions)
Users value the time-saving integration of Revenue Grid with Salesforce, simplifying tasks and enhancing productivity. (17 mentions)
Users experience frustrating slow loading times, particularly when syncing with Salesforce or saving data. (8 mentions)
Users experience slow syncing and complex setup with Revenue Grid's Salesforce integration, impacting their efficiency. (7 mentions)
Users experience a slight learning curve with Revenue Grid, especially non-tech-savvy individuals finding features overwhelming. (6 mentions)
Users find the missing features of Revenue Grid limiting, particularly in meeting URLs and mobile accessibility. (6 mentions)
Users find the setup and customization process time-consuming, often requiring additional support to fully utilize features. (6 mentions)
Users face data inaccuracy issues that complicate information retrieval and may require additional training to overcome. (5 mentions)
Users experience integration issues with Salesforce, particularly with contacts and group email accounts, affecting functionality. (5 mentions)
Users find difficult setup for Revenue Grid challenging, especially for those unfamiliar with technology. (3 mentions)

Top Pros or Advantages of Revenue Grid

1. Ease of Use
Users highlight the ease of use of Revenue Grid, praising its quick setup and efficient communication documentation.
See 43 mentions

See Related User Reviews

MD

Michael D.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Communication Tool with Excellent Support and Easy Setup"

What do you like about Revenue Grid?

The product works flawlessly and helps us streamline our communication documentation. We had it setup and working within a few hours. THe support team

TS

Todd S.

Mid-Market (51-1000 emp.)

5.0/5

"Simplify tracking activity in Salesforce"

What do you like about Revenue Grid?

Simplifies the logging of activities in Salesforce

2. Salesforce Integration
Users value the s seamless Salesforce integration in Revenue Grid, enhancing efficiency in managing emails and activities.
See 39 mentions

See Related User Reviews

Tim T.
TT

Tim T.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Outlook-Salesforce Sync"

What do you like about Revenue Grid?

Revenue Grid is excellent at connecting our team's Outlook emails to Salesforce!

TS

Todd S.

Mid-Market (51-1000 emp.)

5.0/5

"Simplify tracking activity in Salesforce"

What do you like about Revenue Grid?

Simplifies the logging of activities in Salesforce

3. Integrations
Users find Revenue Grid's seamless integrations with Outlook and Salesforce essential for efficient data management and record-keeping.
See 31 mentions

See Related User Reviews

Tim T.
TT

Tim T.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Outlook-Salesforce Sync"

What do you like about Revenue Grid?

Revenue Grid is excellent at connecting our team's Outlook emails to Salesforce!

Auston D.
AD

Auston D.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Product and Customer Service"

What do you like about Revenue Grid?

Revenue Grid has been an integral tool for our sales team to quickly sync Contacts, Emails and Opportunities into our Salesforce environment. It has b

4. Helpful
Users praise the excellent customer support of Revenue Grid, appreciating responsiveness and consistent updates.
See 27 mentions

See Related User Reviews

AS

Alyssa S.

Mid-Market (51-1000 emp.)

4.0/5

"Great Customer Support"

What do you like about Revenue Grid?

The customer support was great. Eugene was very responsive and helpful.

Liz H.
LH

Liz H.

Mid-Market (51-1000 emp.)

5.0/5

"Revenue Grid is Great!"

What do you like about Revenue Grid?

What is most helpful about Revenue Grid is the contant and consistent updates provided. They make it simple, and I never miss anything!

5. Customer Support
Users praise the responsive customer support of Revenue Grid, highlighting helpful interactions with knowledgeable representatives.
See 23 mentions

See Related User Reviews

AS

Alyssa S.

Mid-Market (51-1000 emp.)

4.0/5

"Great Customer Support"

What do you like about Revenue Grid?

The customer support was great. Eugene was very responsive and helpful.

Kara N.
KN

Kara N.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and cost effective!"

What do you like about Revenue Grid?

Our account rep (Eugene) and techical support (Daryna) are so easy to work with. They show up quickly for us and actively look for ways to add value.

6. Time-saving
Users value the time-saving integration of Revenue Grid with Salesforce, simplifying tasks and enhancing productivity.
See 17 mentions

See Related User Reviews

GO

Graeme O.

Small-Business (50 or fewer emp.)

5.0/5

"Revenue Grid is one of my most valuable Apps"

What do you like about Revenue Grid?

Revenue Grid connects to Outlook seamlessly, making it very easy to capture records, which otherwise would be tedious and time-consuming. Its intuitiv

Darrin S.
DS

Darrin S.

Enterprise (> 1000 emp.)

5.0/5

"A fantastically helpful SF CRM add-on that's more functional than the SF add-on"

What do you like about Revenue Grid?

Having quick access to SF data (client, details, opps, account) helps me get work done faster. I can also CUSTOMIZE what i see in the RG sidebar maki

Top Cons or Disadvantages of Revenue Grid

1. Slow Loading
Users experience frustrating slow loading times, particularly when syncing with Salesforce or saving data.
See 8 mentions

See Related User Reviews

TS

Todd S.

Mid-Market (51-1000 emp.)

5.0/5

"Simplify tracking activity in Salesforce"

What do you dislike about Revenue Grid?

It is sometimes slow to respond to syncing with Salesforce

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"Couldn't imagine my workflow without it"

What do you dislike about Revenue Grid?

Sometimes, the delay once "save" is selected can feel excessive.

2. Salesforce Integration
Users experience slow syncing and complex setup with Revenue Grid's Salesforce integration, impacting their efficiency.
See 7 mentions

See Related User Reviews

Hayley J.
HJ

Hayley J.

Mid-Market (51-1000 emp.)

5.0/5

"Time Saver- Highly Recommend"

What do you dislike about Revenue Grid?

We work with multiple properties, and it does not code prospecting efforts correctly based on the way we code in Salesforce for more than one property

TS

Todd S.

Mid-Market (51-1000 emp.)

5.0/5

"Simplify tracking activity in Salesforce"

What do you dislike about Revenue Grid?

It is sometimes slow to respond to syncing with Salesforce

3. Learning Curve
Users experience a slight learning curve with Revenue Grid, especially non-tech-savvy individuals finding features overwhelming.
See 6 mentions

See Related User Reviews

HA

Hail Mary A.

Mid-Market (51-1000 emp.)

5.0/5

"Game Changer"

What do you dislike about Revenue Grid?

While Revenue Grid has many useful features, I did encounter issues in some areas. One of the main issues is that some features can be difficult to us

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Excellent Customer Service and Seamless Outlook-CRM Integration"

What do you dislike about Revenue Grid?

The ability for customization is great, but it requires a lot of upkeep, support, and change management.

4. Missing Features
Users find the missing features of Revenue Grid limiting, particularly in meeting URLs and mobile accessibility.
See 6 mentions

See Related User Reviews

DANIELLE M.
DM

DANIELLE M.

5.0/5

"Enhances Salesforce Integration with Effortless Email Management"

What do you dislike about Revenue Grid?

I do wish sometimes in Outlook, I had more options regarding the ways to search for the proper lead to attach my email to. This limitation feels like

Matthew H.
MH

Matthew H.

Enterprise (> 1000 emp.)

5.0/5

"Speeds Up Salesforce Updates, But Needs Unique Meeting URLs"

What do you dislike about Revenue Grid?

not being able to create unique meeting URLS

5. Time-Consuming
Users find the setup and customization process time-consuming, often requiring additional support to fully utilize features.
See 6 mentions

See Related User Reviews

Darrin S.
DS

Darrin S.

Enterprise (> 1000 emp.)

5.0/5

"A fantastically helpful SF CRM add-on that's more functional than the SF add-on"

What do you dislike about Revenue Grid?

Sometimes the sidebar takes a few moments to load up - it's never longer than 10 seconds but i do like to work quickly so it can be frustrating at tim

Liz H.
LH

Liz H.

Mid-Market (51-1000 emp.)

5.0/5

"Revenue Grid is Great!"

What do you dislike about Revenue Grid?

Downsides, I have to rememebr I have the service

6. Data Inaccuracy
Users face data inaccuracy issues that complicate information retrieval and may require additional training to overcome.
See 5 mentions

See Related User Reviews

AS

Alyssa S.

Mid-Market (51-1000 emp.)

4.0/5

"Great Customer Support"

What do you dislike about Revenue Grid?

The feed sometimes would break and cause an issue with synching data.

Vishwanath H.
VH

Vishwanath H.

Enterprise (> 1000 emp.)

5.0/5

"Easy Email & Calendar Sync"

What do you dislike about Revenue Grid?

Syncing email when duplicate records found.

7. Integration Issues
Users experience integration issues with Salesforce, particularly with contacts and group email accounts, affecting functionality.
See 5 mentions

See Related User Reviews

Hayley J.
HJ

Hayley J.

Mid-Market (51-1000 emp.)

5.0/5

"Time Saver- Highly Recommend"

What do you dislike about Revenue Grid?

We work with multiple properties, and it does not code prospecting efforts correctly based on the way we code in Salesforce for more than one property

TS

Todd S.

Mid-Market (51-1000 emp.)

5.0/5

"Simplify tracking activity in Salesforce"

What do you dislike about Revenue Grid?

It is sometimes slow to respond to syncing with Salesforce

8. Difficult Setup
Users find difficult setup for Revenue Grid challenging, especially for those unfamiliar with technology.
See 3 mentions

See Related User Reviews

HA

Hail Mary A.

Mid-Market (51-1000 emp.)

5.0/5

"Game Changer"

What do you dislike about Revenue Grid?

While Revenue Grid has many useful features, I did encounter issues in some areas. One of the main issues is that some features can be difficult to us

JC

Jason C.

Small-Business (50 or fewer emp.)

5.0/5

"Convenient tool that helps streamline my team's touchpoints with customers"

What do you dislike about Revenue Grid?

Can be a little tricky to set up for new staff who are not very IT literate, but once installed it makes their life so much easier! Would be nice to h

Revenue Grid Reviews (569)

Reviews

Revenue Grid Reviews (569)

4.6
569 reviews
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LI
Data Systems and Operations Coordinator
Small-Business (50 or fewer emp.)
"Effortless Outlook & Salesforce Integration—A Must-Have for Email Management"
What do you like best about Revenue Grid?

The best thing about revenue grid is how easily it integrates with Outlook and Salesforce. Honestly, we looked at a few similar third party tools and RG took the cake! It makes it so much easier to save emails to Salesforce and creating new records from people who email you is a sinch. I would definitely recommend this product for any company looking to do similar. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

Something I wish revenue grid could do that I would love an upgrade for is for situations where you delete an email that you previously saved, I wish the Salesforce tag in Outlook would be removed, like I wish it was intuitive in that way that the system could tell that you deleted the email, so it wouldn't look like you still saved that email, when seeing the email in Outlook. Review collected by and hosted on G2.com.

MM
Channel Account Manager
Mid-Market (51-1000 emp.)
"Impressive AI Chat & Natural Mass Emailing Experience - ( AI even wrote the title for me - love it )"
What do you like best about Revenue Grid?

Mass emailing without the feel of automation.

The AI chat!!!!! It pulled every bit of information I was looking for regarding a single account around growth and interractions. It then went on to build the tables for me show I can represent the data in a chart! It also builds my recipient lists for me for my sequences based on my requests.

Integration with Outlook

Time slots!

Meeting links Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

I wish the mobile Outlook integration was cleaner and offered more features.

I would LOVE an app for my iPad. please. Review collected by and hosted on G2.com.

RR
Software Services Specialist UK&I
Enterprise (> 1000 emp.)
"User-Friendly Interface and Helpful Templates, But Needs Microsoft Dynamics Integration"
What do you like best about Revenue Grid?

Extremely easy to use UI. If you are missing any information or formats to start any sequence then you are prompted. The templates and previewing elements to the tool are really useful as you can see exactly.

If ever i had any questions around sequences or mailers being sent, and i had to raise a case with support, they were very quick to engage and reply and provide comprehensive support, rather than being just pushed to the Q&A area which other companies do. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

Very few issues, it has always worked very well for myself and the team. Only issue which limited larger adoption within my organisation was the lack of integration with Microsoft Dynamics. Review collected by and hosted on G2.com.

KC
Director of Agency Partnerships
Small-Business (50 or fewer emp.)
"Effortless Contact Management and Seamless Integration"
What do you like best about Revenue Grid?

I appreciate that it streamlines the process of adding contacts into Salesforce. I have a number of meetings and use it often to add contacts in. It's also easy to use and implement/integrate with my inbox. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

The main drawback for me was that I couldn't use it with Spark, the mail app I previously relied on. However, my organization has now switched to Superhuman, which does integrate with it. Review collected by and hosted on G2.com.

David T.
DT
Director of Revenue Operations and Enablement
Mid-Market (51-1000 emp.)
"Revenue Inbox is a necessary tool"
What do you like best about Revenue Grid?

Super easy to use and administer. Game changer for automatic recording of everything outlook to Salesforce. Love the calendar invite functionality as well. Always making updates and adding new features. Support is quick to respond and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

It does crash from time to time, but a quick restart of Outlook will fix that. No other complaints on my end. Review collected by and hosted on G2.com.

HT
Operations Lead
Small-Business (50 or fewer emp.)
"Efficient Email Integration, Worth the Learning Curve"
What do you like best about Revenue Grid?

I appreciate how it imports email communications into our system, as this significantly improves the way our team shares information. We now rely on this feature every day. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

While there is a bit of a learning curve, I found Daryna to be extremely helpful throughout the process of getting up to speed. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Amazing Product and Great Support and Sales Team"
What do you like best about Revenue Grid?

The products (Inbox, Guided Selling, Engage) are all very well designed and work seamlessly with Salesforce. To add cherry on the top, the team is super efficient and responsive and have always been on top of the new requirements we have presented. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

There is nothing that I dislike about the product Review collected by and hosted on G2.com.

LI
Customer Support
Mid-Market (51-1000 emp.)
"Outstanding Support That Makes a Real Difference"
What do you like best about Revenue Grid?

Revenue Grid Support. Anytime I have a question or need to know how to do something, they are right there with help and/or answers. It's quite refreshing! Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

Updates tend to change settings which can lead to disruption. Not knowing what my original background settings are doesn't allow me to make corrections on my own. RG is always quick with the corrections when notified, but I feel awkward always having to ask. Review collected by and hosted on G2.com.

DANIELLE M.
DM
Sales Executive
"Enhances Salesforce Integration with Effortless Email Management"
What do you like best about Revenue Grid?

I appreciate that Revenue Grid makes it incredibly easy for me to maneuver emails from one platform to Salesforce, which streamlines my documentation process. The setup was also very straightforward and easy, thanks to the supportive guidance from a representative, making the whole procedure smooth. I value how Revenue Grid simplifies ensuring that documentation is properly connected to particular leads or opportunities in Salesforce, which greatly benefits my workflow. I also like its seamless integration with Outlook and Salesforce, allowing me to take emails from Outlook and save them to leads and opportunities effectively. The ease of use and simplicity in achieving what it sets out to accomplish is noteworthy, which are compelling reasons for me to consider purchasing it again. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

I do wish sometimes in Outlook, I had more options regarding the ways to search for the proper lead to attach my email to. This limitation feels like an area where the functionality could be enhanced to improve user experience. Review collected by and hosted on G2.com.

Andrii B.
AB
Head of Sales Operations / Salesforce Manager
Enterprise (> 1000 emp.)
"Efficient Solution and Friendly Team"
What do you like best about Revenue Grid?

We have been working with Revenue Grid for over 3 years now. What I like best is the excellent feedback and support from their team. The setup process is fast and simple, making it very easy to get started. Overall, Revenue Grid provides a smooth experience, and I am very satisfied with the product. Review collected by and hosted on G2.com.

What do you dislike about Revenue Grid?

Honestly, I have not noticed any significant drawbacks. Everything works well for our needs. Review collected by and hosted on G2.com.

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