--- title: Nimble CRM Reviews meta_title: 'Nimble CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1114 reviews by the users' company size, role or industry to find out how Nimble CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1114 scale: '5' date_modified: '2026-07-26' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Nimble CRM Reviews **Vendor:** Nimble **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,114 ## About Nimble CRM Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity. ## Nimble CRM Pros & Cons **What users like:** - Users find Nimble CRM's **ease of use** and quick integration invaluable for managing customer information efficiently. (35 reviews) - Users value the **easy integrations** of Nimble CRM, enhancing functionality with seamless connectivity to various apps. (21 reviews) - Users value the **helpful customer support** of Nimble CRM, facilitating quick assistance for effective usage. (20 reviews) - Users value the **intuitive design** of Nimble CRM, enabling effortless information management and seamless integrations. (19 reviews) - Users praise the **quick and responsive customer support** of Nimble CRM, enhancing their overall experience and efficiency. (17 reviews) - Users appreciate Nimble CRM for its **user-friendly features** that provide excellent value for small businesses. (17 reviews) - Users value the **convenient contact information management** of Nimble CRM, facilitating quick access and efficient organization. (14 reviews) - Users appreciate the **seamless integration** with LinkedIn and Facebook, enhancing data management and communication capabilities. (14 reviews) - Time-saving (13 reviews) - Automation (12 reviews) **What users dislike:** - Users feel the **email automation features are missing** , limiting customization and functionality compared to other products. (13 reviews) - Users express frustration with Nimble CRM's **limited features** , particularly in automation and app functionality. (9 reviews) - Users find Nimble CRM **expensive** compared to cheaper and free alternatives, especially with additional costs for features and contacts. (8 reviews) - Users face **integration issues** with Nimble CRM, struggling with syncing data across different platforms and workflows. (6 reviews) - Users find the **limited customization options** hinder their ability to tailor Nimble CRM to specific needs. (6 reviews) - Users find Nimble CRM to be **not user-friendly** , often struggling with complex interfaces and buggy features. (6 reviews) - Users express frustration with **limited outreach and integration issues** in Nimble CRM, affecting overall usability and efficiency. (5 reviews) - Users find a **challenging learning curve** with Nimble CRM's features, requiring extra time to master the system. (5 reviews) - Users face **email issues** with Nimble, including limits on outreach, duplicate emails, and lack of inbox subfolder access. (4 reviews) - Not Intuitive (4 reviews) ## Nimble CRM Reviews ### 1. The only CRM I have been happy to pay for, ever **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas O. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2016 **What do you like best about Nimble CRM?** Nimble saves time. You can add people and companies to Nimble without any typing by using its widget when you are either browsing or in your email system. I haven't come across that in any other system. It quickly builds social profiles around your contacts saving you having to do the research. It supports multiple email accounts so you can, for instance, mix business with personal in the one database and use the database as your dashboard for communication and calendar etc. for different aspects of your life. You could run multiple businesses from the one database. It tracks emails and is perfect for relatively small personalised email marketing campaigns. I like the fact that you are notified when someone opens an email that you have sent. Several times a day the phone will ring just after that alert and I will be totally prepared for the call which increases the chances of the right outcome. **What do you dislike about Nimble CRM?** The mobile App is not that great although it has helped me on occasion. It requires good connectivity which I don't enjoy in my location so may well be great in the big cities etc. Having said that, the recently updated Mobile 3.0 addresses most of my concerns. **Recommendations to others considering Nimble CRM:** Try it out. Install the widget and add contacts from your browser or email system. If you are happy with it and become a subscriber then import your contacts from other systems. **What problems is Nimble CRM solving and how is that benefiting you?** I am quickly able to see to what extent my contacts are using social media. For those that are active I can see what interests them and that enables me to break the ice when I contact them. I have won business using this technique. It would be a pain to do this manually, and I suspect that is exactly what most people do because their CRM does not help them. ### 2. User friendly CRM software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Nimble CRM?** Nimble is an easy to use, intuitive software **What do you dislike about Nimble CRM?** As with most CRM, the initial upload was a bit of a challenge but their software made it as easy as it could be. **What problems is Nimble CRM solving and how is that benefiting you?** We are better able to track current clients and future customer ### 3. How Nimble keeps me on the straight and narrow - efficently **Rating:** 5.0/5.0 stars **Reviewed by:** Rich A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Nimble CRM?** Today screen - what's happened, what's happening now and what needs to happen. Everything is in one place - social, calendaring, messaging and key tagged information. All making having the right contacts at your fingertips with everything you need to know about them totally available. Best feature, is the Messages screen. No need to look anywhere else for any communication whether e-mail, facebook, twitter or Linkedin. Second best feature is being able to filter, tag and group my contacts and companies. Just these two features alone saves me at least four hours a day in managing my business. **What do you dislike about Nimble CRM?** Exporting records into external files. Need to be able to map only the fields I need for my output files, not every field in the database. **Recommendations to others considering Nimble CRM:** This is an application that provides all the CRM tools necessary for small to large businesses, especially those living in the Office 365 world **What problems is Nimble CRM solving and how is that benefiting you?** Better communicating with my current customers - in the best way that want to be communicated to - e-mail, facebook messaging, twitter directs or LinkedIn messaging. Additionally, being able to better market to find new customers. ### 4. A great CRM platform the best. **Rating:** 4.0/5.0 stars **Reviewed by:** Alfonsina C. | Director de ventas, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2019 **What do you like best about Nimble CRM?** It seems to me the best CRM platform since it offers a great variety in its software, such as being able to see those who are connected in their social networks, as well as seeing their interests and being able to establish communication with their clients, it helps a lot in what is the marketing but also allows you to have several active emails, and manage several companies in your organization. **What do you dislike about Nimble CRM?** I really don't have much to criticize, the only detail I have is about the mobile application is not good at all, since a computer I am very satisfied but you have to improve that for one to be comfortably anywhere and be able to work effectively from the mobile , but the rest an excellent CRM. **Recommendations to others considering Nimble CRM:** I consider recommending for people who work with CRM to boost their micro business quickly and efficiently and have a better communication with their customers and be able to break that ice in a simple way. **What problems is Nimble CRM solving and how is that benefiting you?** It has benefited me from being able to be stable with my clients and to be able to boost the Marketing of my organization in a simple and effective way, that's why I highly recommend Nimble and it has also helped me win several businesses using it and keeping me active to any call. ### 5. Versatile And Offers Detailed Funnels. **Rating:** 5.0/5.0 stars **Reviewed by:** Troy W. | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Nimble CRM?** We believe that Nimble is a very modern CRM service with a clear view of the entire sales process and configuration of the workflow that keeps the team connected correctly between themselves and potential clients. Nimble helps us to evaluate each interaction in line with certain fully customized criteria, which are useful for knowing if one of the customers is at business level convenient. **What do you dislike about Nimble CRM?** Tasks can not be specified on the basis of working quotas that have to be met to advance even with respect to information that must be transmitted through a particular channel (funnels or contacts to be modified). The system of analysis needs to improve its ability to create documents in a number of formats, otherwise the sharing and delivery of information becomes difficult. **Recommendations to others considering Nimble CRM:** Nimble certainly benefits from integrating it in the social networks because, if you don't have other contact information, you can get in touch with customers through them. We advise it because we used it to work with twitter and the results were very useful. **What problems is Nimble CRM solving and how is that benefiting you?** The amount of cloud storage Nimble provides can be split up from different cups in the same account. Nimble simplifies all of the information about our work and allows us to send information to the other members of the team much more directly. ### 6. Nimble is excellent in the processes acquired for our company. **Rating:** 4.0/5.0 stars **Reviewed by:** Eugenio C. | Digital Marketing, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Nimble CRM?** Talking about Nimble is the same as talking about progress and perseverance because an improvement has been seen over time, from its interface and integration processes. This has definitely had a more than positive impact on the issue of workflow, I mean that the processes have been optimized in lead generation and in the functionality of social media data. Emphasizing social media platforms, Nimble allows me to have a very studied analysis of accounts. I can also automatically load email contacts, this saves me a lot of time. **What do you dislike about Nimble CRM?** We have really enjoyed its functionalities. Therefore I have no objection or some negative aspect about Nimble. It really brings more positives than I thought and that is why I am completely satisfied. **Recommendations to others considering Nimble CRM:** Suitable for medium and large companies, since this program ratifies the way to carry out much success at work level and in the processes of social networks and its respective search system is totally excellent. I recommend the program for its adaptation to your company's system and its commercial objectives **What problems is Nimble CRM solving and how is that benefiting you?** Following this same line of the context of the program, it is important to affirm that the program has adapted to the planning of eventes and to the communication be consistent with the clients. We have been able to ensure frequent communication, since there is always something to do with Nimble, that is, I can have it on my mobile device and perform a precise search of a potential person or company and establish market criteria or strategies easily. ### 7. Nimble offers quite a few CRM services **Rating:** 4.5/5.0 stars **Reviewed by:** Shon S. | Senior Consultant, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2019 **What do you like best about Nimble CRM?** An excellent thing about nimble is that it allows you to cover every stage of the sales opportunities, so that the work is always organized. As for email marketing, nimble helps with the editing and organization of emails, as well as with their cloud storage, so there is never any loss of information. Nimble manages sales channels, which has resulted in the improvement of our sales force. The platform also works with commissions or contracts in general, and manages the performance metrics of our different campaigns. **What do you dislike about Nimble CRM?** We are satisfied enough with nimble to believe that there is no problem in its use. Perhaps there is only the fact that it does not facilitate the delimitation of the different types of customers according to our focus on the market. **Recommendations to others considering Nimble CRM:** Nimble is a highly recommended software to manage contacts in a shared way, to work with sales prospecting tools, and to cover marketing through social networks. When it comes to pipelines management, nimble grants much more variety, starting with the fact that you can make value propositions, quotes, needs analysis, and more. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble has been quite beneficial for automating our sales proposals, and for managing our contact databases. It has also been helpful in forecasting sales, and in the segmentation of different customer relationships. Its system of import and export of contact information speeds up the work. The platform allows us to work with keywords, so that we can use the most relevant of them when seeking information about contacts. ### 8. Nimble the most accurate tool to keep in touch with customers **Rating:** 4.0/5.0 stars **Reviewed by:** Tony L. | Bachelor of Science - BS, Computer Science, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Nimble CRM?** I am very interested in the integration of Nimble with the sources of social networks since it is magnificent to be in contact with clients and future clients. The function of group messages is excellent for tracking emails that are scanned. Nimble makes me look exceptional online, let me know when it is time to communicate with someone with whom I have not been in contact for a long time. **What do you dislike about Nimble CRM?** It discourages me a little that the mobile application is too slow and is not as good as the web application. Although it has a system to be in contact with your contacts if you have a very large database it becomes distressing so Access to contacts may fail and unwanted contacts would be displayed above. **Recommendations to others considering Nimble CRM:** In our opinion, Nimble's greatest strength is the ability to update contacts through information from various social media platforms. It helps us locate meetings, agendas and make lists, as well as automatically update our email contacts to that we access easily to anyone who has contacted us. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is an essential tool when it comes to accessing powerful customers by email or on social networks since, we can get important information quickly about our prospects from all social media platforms in which we are active. ### 9. Has Potential but over-promises and under-delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel W. | Managing Partner , Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Nimble CRM?** The price point per user per month. Currently $25/user/month makes it a great starter CRM for small companies and non-profits. As well as the ability to track open/clicks on transactional emails NOT sent through HTML services. We love ability to quickly add people to Nimble through the browser add-in by highlighting an email address or phone number. There is also the ability to "Nimble" a companies website and scour for information on the WWW which is helpful before making sales calls or to gather additional information on key people. Nimble also has a feature called Nimble prospector where you can find missing contact information on people if it is publicly available on the web. **What do you dislike about Nimble CRM?** Currently anyone following Microsoft's recommendation for O365 and mandatory for Microsoft resellers to "Block Legacy Authentication" breaks the connection to for emails and calendars, basically rendering the product useless for the time being. See problems for additional information **Recommendations to others considering Nimble CRM:** Nimble is integrating with their 5.0 release the Microsoft suite of products through their common data model which will open a whole host of new opportunities when you can integration with SharePoint, Flows, etc. The problem with the integration with Office 365 currently is a show-stopper for us currently. **What problems is Nimble CRM solving and how is that benefiting you?** O365 not connecting with Nimble. Since Microsoft's recommendation/mandatory security policy changes depending on your relationship with Microsoft we have not been able to integrate emails or calendars. Here is the response from my last email, "Our engineers continued to look into this issue and found that you've blocked the ability to connect IMAP/SMTP when you enabled the "Block legacy authentication" policy which blocks authentication through IMAP/SMTP. Our engineers are developing a new mechanism that works through the Office 365 API. This will allow users to receive/send messages without using IMAP/SMTP protocols. This will be released later this year and I'll be sure to let you know once it has been." ### 10. A best tool for association management and for Customer relation management. **Rating:** 5.0/5.0 stars **Reviewed by:** Flora D. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Nimble CRM?** Nimble is best tool for association management and for customer relation management, it comes with basic features let us manage project. It’s a customize tool so it also let us customize our product, it help us to find customer and we can create a strong relation with customer via this tool. It integrate very well with social media applications and it integration with mail let us chat with customer easily for further details about deal. **What do you dislike about Nimble CRM?** Nimble CRM is an online application for customer relation management but it doesn't work perfectly on slow internet connection. Reports and dashboard features are still lacking and small bugs occur during work, so these points needs more improvements for better performance. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble CRM is amazing tool for manage customer relation and feature of this tool are stable for work. One of the best thing about this tool is that Nimble is low cost CRM tool and it easily fits in budget of company. Lead management, Campaign management, Pipeline management are its special features which let us manage business of sales. It install easily on our system and I set up this tool quickly for work. As my prospectus I found Nimble very effective tool for business management and I recommend other friends to experience this stable tool ### 11. Nimble - The Best CRM for Small Business **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole H. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Nimble CRM?** The bang for the buck. You get a lot out of Nimble without having to pay a lot. If you are a small business and need a simple yet effective CRM - - Nimble is the way to go. It is super easy to use and very effective. Love the send and track feature for email. **What do you dislike about Nimble CRM?** I would like to have a few more bells and whistles. I get a lot of text messages from my clients and there is no easy way to get those messages into Nimble. I also wish that the activity notifications and reminders were a bit better. I don't see the reminders from email as I see them from my calendar. Lastly, a projects pipeline would be nice. One more thing... a few more app integrations. But I am very happy with what Nimble does **Recommendations to others considering Nimble CRM:** If you are looking for a CRM and you are a small business with a limited budget, you will get what you need from Nimble without breaking your budget. It is simple and intuitive. Just what any small business needs. **What problems is Nimble CRM solving and how is that benefiting you?** I keep track of when my clients actually see my emails - - HUGE HELP. I know when the last time I connected with a client is and Nimble reminds me when it is time to reach out again - - Wonderful! Nimble is helping me to connect with my clients better. ### 12. Great, really good CRM System **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan G. | Sales Team Leader , Sporting Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Nimble CRM?** The ability to link social media, plan events, track emails & link up all calendars. Also amazing that when you send an email on Gmail, it gets automatically logged. **What do you dislike about Nimble CRM?** The storage space would be my only issue, we have already had to upgrade at the moment I am only running a team of 5 people. **Recommendations to others considering Nimble CRM:** Go for it, it is a great product, it's well priced and the support is there if you need it. The program also gives you several free video tutorials making it easy for the whole team to understand whats going on. Every salesperson has a love-hate relationship with the CRM system, Nimble makes this all love, giving you the opportunity to effortlessly track data and store it away. It also automatically links all your contacts from your email account, I would advise adding the members of staff who have been with you the longest - in turn getting more contacts logged. It also links all your social media accounts and will give you twitter trends whilst also linking prospects Facebook and LinkedIn pages making it easy to take the social approach also. A major plus for me and my team is that you can also use the free app, you can even call out through the app again making the sales processes 10 times easier - you also have the option to send an email from your Nimble account should you want to. **What problems is Nimble CRM solving and how is that benefiting you?** tracking sales processes, hit rates and storing all relevant data. ### 13. Growth and development of your customers by mail. **Rating:** 4.5/5.0 stars **Reviewed by:** Mildred L. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2019 **What do you like best about Nimble CRM?** It is an excellent tool when it comes to reaching port customers by email or on social networks and has the ability to update contacts through information from various platforms. It is super affordable for companies of any size and, more importantly, I think the company, and the support staff are excellent. An excellent factor is the ability to work with several programs so that you can emphasize, update and improve emails. **What do you dislike about Nimble CRM?** The only detail that could be improved is the synchronization immediately otherwise I am completely satisfied with the program. **Recommendations to others considering Nimble CRM:** It seems to me the best platform that offers a great variety in its software, Nimble helps with the editing and organization of emails, as well as with its cloud storage, so there is never any loss of information. It is incredible for small business owners who are committed to the growth of relationships through social networks and their progress in real life.It is a great proposal to increase their sales level and design strategies for their relationship with customers. I believe that the key to this software is the enrichment of profiles and you can make the most of them. **What problems is Nimble CRM solving and how is that benefiting you?** The communication with customers is the best is a very useful tool for quick and easy access with contacts from social networks. Nimble has been quite beneficial to automate our sales proposals and to manage our contact databases. Nimble is extensible with the addition of fields and lists to help manage and analyze any business. It is a simple social intelligence platform tool for a small business development team that is entering new data to use in their businesses. Its most important benefit is the integration with social networks. ### 14. Solid lightweight CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Karl B. | Chief Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Nimble CRM?** It's in the name - it really is nimble. The CRM fits into my email workflow, my sales process and plays well with others using it's lightweight and low hassle CSV importer. The pipeline is also nice and adding users is straightforward. **What do you dislike about Nimble CRM?** It's so light that you can forget to use it - if there were more marketing CRM functions with forms, fields, and automations then it would be more valuable but then there would understandably be costs for that. **Recommendations to others considering Nimble CRM:** A trial is worthwhile. **What problems is Nimble CRM solving and how is that benefiting you?** No significant problems other than difficulty building processes to ensure that the product gets used but that's on me not the product for the most part. The benefits I've gotten is that I have a CRM with years of contacts that is maintained for a low cost and ready for me to use. ### 15. Nimble a very easy to use tool **Rating:** 3.5/5.0 stars **Reviewed by:** Robert P. | Master of Busines Administration, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2019 **What do you like best about Nimble CRM?** The ability to create some custom fields seems to me to be a very good option, it is also very excellent at the time of screen sharing, it allows us to share presentation links, nimble contains an ease of use, its storage is very efficient, as I also love the option that contains power Notify me when they click on the link. **What do you dislike about Nimble CRM?** We have had some sound problems in video calls, I like that the other sources are included, It really bothers me that I have no more API connections and the ability to fill Nimble with external websites and forms. **Recommendations to others considering Nimble CRM:** I recommend the platform based on the number of people using social networks and the need to create simple processes to get started. This is a basic and very useful solution in which you can grow with the user. I am using nimble in my company and this resolves at its highest level the CRM functionality we need for the company. The administration console is easy to use and offers information on the use and monitoring of the space, recommended platform **What problems is Nimble CRM solving and how is that benefiting you?** We use Nimble in the company as a traditional CRM and also track potential customers and offers. One of the best features we use is that Nimble improves data quality is fast and easy to manage storage, as well as using this platform to share presentations with internal stakeholders and with my clients. ### 16. Nimble achieves the best relationship with customers **Rating:** 4.0/5.0 stars **Reviewed by:** Maurice W. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2019 **What do you like best about Nimble CRM?** Nimble has a good search function as is his group messaging; since it allows me to select a database segment, I collect users and connect to my contacts using templates and google email accounts. **What do you dislike about Nimble CRM?** The mail editor has to be improved while I send from gmail because Nimble has a good function as with Outlook. I would like to see tools such as Slack and Asana project management that integrates with the platform. **Recommendations to others considering Nimble CRM:** Nimble allows us to grow with users. We integrate the collection of data with CRM tools which we consider to be the most appropriate and capable. It is an active platform that allows us to connect with multiple social network accounts. **What problems is Nimble CRM solving and how is that benefiting you?** We live with potential customers, which is why Nimble became the best platform that saves us time in the company. It allows us to reach our customers by mail and social networks without any inconvenience. It provides us with instant information. ### 17. Nimble motivates us to succeed **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie P. | Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Nimble CRM?** Nimble has a qualified adjective and is EFFICIENT. This CRM allows me to manage communication with potential customers thanks to the automated search of contacts and enrichment of their profiles to verify that they are the correct objectives. Doing this process manually would take away valuable time but Nimble takes care of it. The platform is easy to use, set up and manage for email marketing. I feel comfortable with Nimble and I recommend it. **What do you dislike about Nimble CRM?** There are some aspects of Nimble that need to be improved and one of them is the email editor. I would like it to be synchronized immediately and messages to be sent correctly. The mobile version is highly useful but also requires an upgrade and more options. **Recommendations to others considering Nimble CRM:** Nimble is a great proposal to increase your sales level and design strategies for your relationship with customers. I consider that the key to this software is the enrichment of profiles and you can get the most out of it. Access to the mobile platform will be of support to maintain the performance of your work. **What problems is Nimble CRM solving and how is that benefiting you?** I think the most important benefit Nimble offers me is the integration with social networks. The platform discusses the customers I need to follow and what strategy to use to interact with them. I'm free to customize my marketing model with helpful reports. And it also helps me to be able to work with the software remotely. ### 18. Brilliant, Ambitious and Buggy **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel M. | CEO / Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2019 **What do you like best about Nimble CRM?** This CRM packs a broad range of features. After switching from Less Annoying CRM to this, I was able to consolidate vendors and eliminate Yesware because it does email tracking too. Where Nimble truly excels is in the population of data drawn from social media to enrich contact information. It does this very well. The integration with Gmail is also quite good. **What do you dislike about Nimble CRM?** Nimble is downright buggy. Sometimes you can't log in, sometimes features don't work. Things are never down long but they are down often. Also I think some improvements are in order for the email tracker; it would be great if I could look at a dashboard just for this with some of the other information I know they are collecting, like IP address. **Recommendations to others considering Nimble CRM:** If you are a small business owner or a business development hunter who is wants a CRM tool that will help you learn more about your prospects, this is an excellent option. Obviously do the trial-- they have an ingenious way to familiarize you with features so that you'll use them and stick with the app, they extend your trial for each key activity you perform. You really get a taste for it. **What problems is Nimble CRM solving and how is that benefiting you?** I use Nimble to keep track and learn about contacts and to plan follow-up activities and log notes about prospects and our interactions. ### 19. A loyal CRM, Nimble helps me to grow professionally **Rating:** 4.0/5.0 stars **Reviewed by:** Ruth B. | Digital Marketing Specialist, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Nimble CRM?** I like the ease that Nimble offers me in the handling of the platform. But one of the best capabilities is the offers section because I can customize it and it allows me to establish a sales process with detailed information about my potential customer. This CRM is the heart of my website, my contact center. It may not be indispensable software for large companies, but it is useful to expand the numbers of my business. One of my daily activities is to contact prospects and Nimble allows me to be connected with them and send hundreds of emails. When tracking them by social networks, I do not have to enter them manually, just by dragging the profile, the web integrates it and offers me all the data I need. It's really wonderful. **What do you dislike about Nimble CRM?** Nimble's version for Android doesn't give me the same options as on iOS. An update might resolve this. Another important point that disgusts me is having a single channel to handle multiple offers. This does not allow me to differentiate processes and agreements with customers. The automatic reminder scan tool sometimes overwhelms me because it doesn't stop throwing suggestions, including rejected ones. **Recommendations to others considering Nimble CRM:** At first everything seems perfect with Nimble. But then it shows some deficiencies that just need patience. I recommend using it and squeezing the tools to grow as a small or medium-sized business. With this CRM you can get potential customers, detail their interests and data to create communication strategies with them. Learn how to use the platform completely. **What problems is Nimble CRM solving and how is that benefiting you?** This CRM saves my time by adding profiles from social networks with the Chrome add-on. Allows me to create lists and add tags. The mobile version benefits me to make agile monitoring. It's not as complete as the desktop version, but it's a great help. ### 20. CRM for my efficient workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Georgia H. | Assistant It Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2019 **What do you like best about Nimble CRM?** Nimble has been a huge supporter in my everyday tasks because it clearly manages all the needs and demands of my customer relationship management in an effective way. Moreover, this product has tremendous tools that help me in data organization, customer management in each and every possible way. Apart from this I can easily integrate with all my desired applications in daily routine in order to work more and in a more appropriate way because of its stunning integration power. Moreover, this platform provides a tremendous contact record that is effective to maintain any type of business or company wherever and whenever I want without any delay. **What do you dislike about Nimble CRM?** By getting all these features I can’t think of anything bad in this particular application that could be worthless and disturbing as well. So, from my perspective it’s a useful application with all the necessary features. **Recommendations to others considering Nimble CRM:** It’s a huge blessing because it has powerful reminders that give notifications on each and every important message or even updates. **What problems is Nimble CRM solving and how is that benefiting you?** This CRM helps me in focusing on those matters that are important enough to extend my business and also to help in sales insights, customer engagement and data organization as well with increased efficiency. Thus, this application is my most favorite because of all these features and functionalities. ### 21. Nimble is a practical CRM /tracker / search tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Nimble CRM?** Finding contact info is automated and easy to do **What do you dislike about Nimble CRM?** Does not have extensive email capabilities like MailChimp **What problems is Nimble CRM solving and how is that benefiting you?** Finding contact info and organizing prospecting ### 22. Great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia B. | Mortgage broker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2019 **What do you like best about Nimble CRM?** The tool includes many features. The first and foremost feature is promotional activities and marketing of your product and services on regular basis. It also make connections with the customers. If you need to synchronize your calender then It will also help you in this regard. **What do you dislike about Nimble CRM?** The tool is also available in form of mobile app but this app is not up to the mark. There are several things that should be done to make the performance of the app great. The connectivity of the app can be made much more better. It will enhance its credibility. **What problems is Nimble CRM solving and how is that benefiting you?** For small businesses Nimble is an efficient tool that helps in creating customer relationships on sound basis. It makes customer leans and add strong bounding with them. Small businesses are always in need of having such tools that are easily available and make their ties strong with their clients. ### 23. Nimble: fllows in great shape. **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne T. | Retail Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2019 **What do you like best about Nimble CRM?** One of the reasons why Nimble has been a program with great results is because the integration of social networks is very useful when investigating potential clients, they also provide great support through Twitter and email It is an excellent platform to take control of the database. Another key factor is that Nimble is completely customized and, therefore, allows me to create my own sales process. **What do you dislike about Nimble CRM?** Can not be that even though Nimble has had positive results, emails are limited to a certain number unless an update is made and the amount is increased. **Recommendations to others considering Nimble CRM:** Definitely talking about Nimble has been very good for its good impact. Recommended to anyone who is concerned or has not found any tool that is capable of creating customer management with certainty and good results. It is cheap, easy and with a great future in the coming years. He will fall in love not only with the results, but also with a very efficient interface. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble allows us to perform email marketing in a very effective and simple way, it also helps to create a good marketing report, that is, full-time market breakdown. With nimble it is easier to manage leads than with other CRMs. An example of this is that it allows us to track compliance and activity in less time; the effective management of contacts and the excellent controls of potential clients is a plus undoubtedly that this program has given us very surprise. ### 24. Fantastically Simple and Slick CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Personal Real Estate Consultant, Commercial Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Nimble CRM?** The simplicity, and the integration of social media platforms, as well as the flow of the software experience. This allows us to instantly update ourselves with our clients as we meet with them. Relationship is king, and Nimble simplifies the relationship. **What do you dislike about Nimble CRM?** Only downside for me, is I'm in the construction industry, so somethings are not quite as seamless as they seem to be for other industries. Yet the customization of things, makes it easy for me to do what I want. **Recommendations to others considering Nimble CRM:** Looking for Simplicity and a great User Experience. This is the platform for you. **What problems is Nimble CRM solving and how is that benefiting you?** Maintain many relationships with depth, Nimble has solved that for me, and getting to know the people that I'm going to meet, Nimble has simplified all of that for me. Nimble makes it really easy for me and my Colleagues all to track the same relationships, that many of us contact frequently. We each know what has happened, and where in the process our clients are. This makes us seem really on top of our communication. Clients tell us all the time, you guys must have meetings all the time to know so much about us. Nimble keeps us all in the loop. ### 25. Amazing software to increase sales of any company. **Rating:** 4.0/5.0 stars **Reviewed by:** Eric C. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2019 **What do you like best about Nimble CRM?** Basically what I like most about Nimble is the Chrome extension, it's useful, portable and innovative. Few alternatives in the market can boast of having a complement for browsers that increases both productivity and Nimble and the truth fulfills its function well and I love it. I spend hours browsing Chrome which is my favorite browser and I know that most people use it too, instead of having an open application I can simply have the active plugin in my browser and thus increase the amount of valuable information I get from my clients, especially thanks to its system of integration with social networks. **What do you dislike about Nimble CRM?** There should be integration with more social networks, such as Linkedin, is a social network for professionals who are potential customers for our sales and to a certain extent we do not take advantage because there are still social networks with which it has not finished specifying a integration. Maybe they are not many but it is an important point to keep highlighting. **Recommendations to others considering Nimble CRM:** If you want to get to where few have gone and know who your potential customers can be the best option to implement is Nimble. It also has a highly recommended extension for those looking for effective solutions, with this add-on anchored to your browser everything will become more automated and you will be more efficient. **What problems is Nimble CRM solving and how is that benefiting you?** The integration with social networks has allowed us to approach our clients in a surprisingly valuable way, which has greatly boosted our sales. We have been using this platform for more than a year, we have really seen a surprising change when using this software. It's worth it and it has helped us to be more effective in our sales system. ### 26. Review on Nimble. **Rating:** 4.5/5.0 stars **Reviewed by:** Solomon G. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Nimble CRM?** Nimble is based on the way CRM is used for business, sales development, account management and customer service. Nimble focuses on relationships through connection via email, social and connected applications, such as Linkedin. Anyone can use agile with little or no training. Ease to establish contact networks with clients. Within the world the truth is that it is not bad at the time to communicate with potential customers or contacts, is something that is appreciated. **What do you dislike about Nimble CRM?** A bit short when it comes to going further in relationships compared to others. If we compare it with other applications that offer the same use, leaves much to be desired, I would have put something more chicha in basic aspects in an application of these characteristics. **Recommendations to others considering Nimble CRM:** I would recommend it for everyone but there are applications that work better and very easy to find. **What problems is Nimble CRM solving and how is that benefiting you?** The truth is that I have not been very helpful when doing my work in an efficient way, as I said earlier is a step behind its competitors, perhaps its simple interface has been something beneficial when using the application. ### 27. Nimble Data Base **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Nimble CRM?** Nimble keeps me on track and focused on my prospects, clients and sales. I've used many other CRM's before and this one is tech savy and allows me to gather usefull information about the person or company that might be a good fit for me and my business. **What do you dislike about Nimble CRM?** Nimble is a big CRM and will take some time to get to know and use. **Recommendations to others considering Nimble CRM:** Try the CRM, it will take some time to learn how to use it, but they have many educational video on the different aspect of use. **What problems is Nimble CRM solving and how is that benefiting you?** Better prospecting and qualifying so that I am investing my time in the most effecient way possible. ### 28. Nimble your choice for your contact needs. **Rating:** 3.5/5.0 stars **Reviewed by:** Timothy T. | Digital Marketing & Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2019 **What do you like best about Nimble CRM?** Nimble has a progressive functionality, I love that when I use it I can save searches for reuse, which is ideal for communications in different time lines. It is also amazing to improve participation rates with your emails because it allows you to send more relevant communications, all this can be achieved through the group messaging function. Another positive element is that it allows to base a search on personalized labels, this makes the filtering of content easier in some social network profiles. Additionally this program gives me the opportunity to create some custom fields. **What do you dislike about Nimble CRM?** I would love to see some software as project management tools allowed on the platform, this would give a very successful functional bonus. Besides that they could include more combination labels that will help an effective personalization and finally I would like to add numerous google calendars instead of one. **Recommendations to others considering Nimble CRM:** It is perfect to connect and create an opportunity. In addition, it is a powerful tool of the social intelligence platform for a business development team that enters new data to use in their businesses. I recommend it also because for a sales force already socially connected is a consistent program. **What problems is Nimble CRM solving and how is that benefiting you?** This program is very useful, basically in Intechnic helps us to have all the correspondence in one place, gives the possibility to check the emails before sending them; It also helps us to organize customers, track sales or opportunities and help keep in touch with our social network connections. ### 29. Nimble is a great CRM software for marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Eliza J. | Marketing Coordinator, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Nimble CRM?** Nimble is great social CRM software and we can easily keep track of important relationships of marketing and sales processes. The best thing that I most like about this software is that Nimble allow us to send emails to the team members in a group and colleagues. So Nimble has fast group Messenger features, which is really very helpful for us. Our sales and the management teams are able to communicate with each other and update together in a more efficient way. **What do you dislike about Nimble CRM?** Nimble has great features but there are some features that are missing and so weak such as the deal management feature. So it should must enhanced the deal management feature and help to the business companies to grow more faster. This software does not provide the fast reporting feature. That’s why Nimble software does not grow faster just because of poor reporting feature. But still through the Nimble software, our sales and the management teams are able to communicate with each other. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is great social CRM software and we can easily keep track of important relationships of marketing and sales processes. I would like to use this software because Nimble is great social CRM software. This software is very intuitive and also useful for beginners. ### 30. Nimble is the best account management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Davis J. | Lead Data Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2019 **What do you like best about Nimble CRM?** Nimble is very efficient and the best CRM software. One of the best thing of this software is that it allow us to manage the great communication with our customers. By using this software, we can send our hundreds of emails to another. Moreover, Nimble is completely customizable software and it can easily create the sales process. We can easily use this software in so many different ways such as, sales development, account management, and customer services. **What do you dislike about Nimble CRM?** This software is not so fast, when we used the Nimble in emails marketing. Sometimes, we faced a lot of problem about the tracking of sales and marketing , many time our marketing sales break down and then the business operations don’t run well. Mostly users, use this software for the sales and marketing because it does not have the great ability to handle our projects. So , I would love if this software makes improvements for the project management. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is the best software for small to mid size business companies. Nimble has the great software for tracking the customer interaction and it is also helpful for creating the market reports. I recommend this software for every small business companies. Hence, Nimble is a platform with many useful uses. ### 31. Great tool, very simple and effective. **Rating:** 4.0/5.0 stars **Reviewed by:** Lisbeth M. | Graphic Web Design, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Nimble CRM?** Nimble brings many features, one of my favorites is the ease of integration of Nimble to other platforms such as Google for Work. The platform helps us generate better relationships and data in real time to use them in our sales and marketing reach, and if the contact on the screen lacks an email address, you can ask Nimble to find the missing data and update them. for you. A part of all this has the integration of social networks which is very useful when investigating potential customers. **What do you dislike about Nimble CRM?** I've had more than once where a client had two or three contacts in my system, and I'd like to eliminate duplicates or merge them. The functions of keeping in touch seem to be useful, but I would like there to be a way to manage your reminders, improve this, make Nimble a better program. **Recommendations to others considering Nimble CRM:** It will make it much easier to convert the communication of your employees from social networks into a sales channel in a natural way. It is very affordable for companies of any size and, what is more important, I believe that the company, the team, the leadership and the support people are incredible. Even if Nimble does not meet all your requirements, choose it for support and customer service and people; worth it. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is used in Mosaic North America to keep track of all social cues, streams of people and organizations in great detail. This allows us to see the past, present and future interactions with our current and potential customers. In addition to this, Nimble helps us organize and contact customers much more efficiently. ### 32. Powerful and useful CRM platform that will save you time with incredible properties. **Rating:** 4.5/5.0 stars **Reviewed by:** Carly P. | Scrum Master, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2019 **What do you like best about Nimble CRM?** I love nimbre because it collects many incredible features, among them is the collection of a potential client or clients users of other social networks such as Facebook, Twitter, Linkedin among others. It also has an option called Dossier that helps me acquire a complete image of the potential client so I can start a simple interaction with each of them. It has a good integration with other platforms. In addition, its configuration is very simple, it is an easy to use tool and it has a fast and intuitive interface, **What do you dislike about Nimble CRM?** One of the things I don't like about this tool is the email editor. However, you can use the Gmail or Outlook editor that has access to the Nimble plug-in for both programs. Another feature that I do not like is the funsion of group messages since I would like to see a complete campaign of electronic newsletters that is available from Nimble. **Recommendations to others considering Nimble CRM:** Nimble is perfect for small and medium businesses. It will help you keep track of the people you can contact and potential potential clients, you can also have a record of who previously contacted, it is simply incredible. It will save you countless hours because it will help you do the research for you. It integrates easily with other platforms such as Google Calendar. The fact that Nimble can also be used within other well-used CRM applications, such as Salesforce, Infusionsoft and many others, makes Nimble much more an asset. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is used by the entire organization, it helps us eliminate the wasted time we use by manually entering information and all the social networks that a potential customer. It also allows us to load the contacts we already have from Twitter, Linkendin, Facebook among other email programs in Nimble. We can create very reliable collections so that all contacts can have proper communication with the company. Nimble also allows us to have the option of group messaging used to personalize the content of the fields within the contact record. With Nimble we manage all the activities of the company to keep us always within reach and to be able to call or write a comment on any social network. ### 33. Very powerful, very functional and very capable of working towards customer acquisition. **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa S. | Social Media Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Nimble CRM?** Nimble is one of those programs that facilitates the process of communication with customers in a great way. Perhaps it is one of the best in this, as it fascinates me the it automatically loads contacts from emails. In addition, the sending and tracking function is incredible, another function to highlight is that of group messaging is very good and very easy to use. The notifications play a fundamental role as they remind me of the commitment to previously planned activities. **What do you dislike about Nimble CRM?** I do not like that your dashboard is not customizable, I would like to be able to emphasize this because I keep the idea that it is messy in some aspects of its tools. In fact, it is sometimes overwhelming and uncomfortable for the human eye. In addition, the built-in email has user-friendly deficiencies, however the best option is to replace it with Gmail or others. **Recommendations to others considering Nimble CRM:** It will greatly increase your contacts and potential customers for the sale of your products, services or both. It will definitely improve your workflow and do things in a simpler and simpler way. The collection of data and its ability to integrate with other tools is something you would like. **What problems is Nimble CRM solving and how is that benefiting you?** This successful program gives us the opportunity to reach potential customers by email and social networks. I think it is one of the best in this type of functionality. In addition, the CRM part assures us that no conversation becomes obsolete or any question remains unanswered. This keeps us at an imminent pace with the client and whose levels of satisfaction on their part are notorious. It really allows us to save time as it is very complete and covers excellent activity tracking functions we while focusing on other projects. ### 34. Nimble provides us with high quality customer management **Rating:** 4.5/5.0 stars **Reviewed by:** Laroma L. | Salesperson, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2019 **What do you like best about Nimble CRM?** Nimble is an excellent platform to take control of the database of our potential clients. We really liked your interaction manager, and your time tracking, since they help us better to do studies on the quality of work. On top of that, Nimble allows us to perform email marketing in a very fast way. **What do you dislike about Nimble CRM?** The platform does not have campaign managers, channels, contacts, contracts, commissions, calls and sales in the field, or even provides us with any type of territory manager. Your help button is slow and useless to help us optimize our segmentation processes, just like your business card scanning tool. We do not like templates for email. **Recommendations to others considering Nimble CRM:** Nimble is a fabulous service. We recommend it for being the best CRM we have used, and for its good data export system, with which we can create backup copies in case of losses. It is also good for scheduling activities to an internal software schedule. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble has been excellent at tracking open-range emails. They have also helped with the discovery of emails and contact details. Its mobile access has helped us to take a more orderly management of the relationship with customers outside the work area, and its system of tasks has been perfect to track the progress of work of each team member. ### 35. Automation and future sales is the north of Nimble. **Rating:** 4.0/5.0 stars **Reviewed by:** Anderson V. | Social Media Producer, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Nimble CRM?** I really enjoy having my clients all together in one place. I like being able to see emails and social media profiles. I really like the system of calendars and reminders that it offers us, as well as its capacity to carry out marketing by email. The automatic import of contacts in connected social networks is a great time saver. The software is very smart to match the contacts that exist in more than one network as well. Another key fact is that its integration of marketing automation is incredibly fast. **What do you dislike about Nimble CRM?** This program is very complete however I have some complaints that I would like to address. Between them; It does not allow to store documents internally, nor to perform a quality evaluation and a large extension to our potential clients. These three characteristics are those that I have been able to see in the process of their application at work. **Recommendations to others considering Nimble CRM:** If you plan to use this program, I guarantee that you will create better sales strategies in the future. If this is what you are looking for, I must tell you that Nimble is and ready to be implemented in your organization. Take advantage of it in the best way, it has an easy interface and a list of powerful tools. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble has helped us to incorporate all our customers in a digital format. It is a great platform that contributes a lot to the organization, we also use it to supervise and manage all business relationships. It has benefited us in an excellent way by improving our relationship with customers; If we have clients with us, we will always have mass profits. ### 36. This helps me in my real estate business **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Nimble CRM?** I like the the idea of being able to pull all the social media profiles into one place. This gives me many insights into the client so that I can better help them find the right house. I can glean a lot of information from these profiles that I could never get with a questionnaire or through interviews. These social profiles help me to build a very detailed file for each clients with little work. **What do you dislike about Nimble CRM?** I would like to be able to sort the columns. Since I have lenders, title people, home inspectors and other types of vendors in my database, I would like to be able to sort the individual columns to view my information in many different ways. I do have the categories set up but it would be helpful to sort columns **Recommendations to others considering Nimble CRM:** This is a great CRM and the social media integration is very useful **What problems is Nimble CRM solving and how is that benefiting you?** I am still setting up my database and getting it organized the way I want, but i love the ease of getting to all my clients as compared to using only Outlook. The way I am setting it up I can set priorities for people so that I never miss an opportunity. I love the pipeline feature so I can move clients through the pipeline. I also like the feature to attach files and notes so that I can have everything in one place about each client. ### 37. Finally, an easy-to-use yet intelligent CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Todd H. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2019 **What do you like best about Nimble CRM?** We started using Nimble in our company a little over a year ago and couldn't be happier. We love the way it ties in with all of our Social Media accounts and sends us signals which we can then act on to bring in new business. The connectors which allow us to hook in our other mail, office 365, gmail, etc accounts makes archiving client communication a breeze and onboarding for our employees has been extremely easy. Overall, a full on A++. **What do you dislike about Nimble CRM?** The interface could use a bit of a teak and sometimes the contacts tab can be a little overwhelming for newer users if they're seeing everyone that Nimble has pulled in. Other than those little things, there's not much wrong with it. **Recommendations to others considering Nimble CRM:** At first, when you connect your Social Media accounts, it can feel overwhelming to see the number of imported contacts, but make use of the extensive filtering system in Nimble and you'll soon be able to sort your contacts list into very manageable chunks. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble has completely solved our email tracking system and provides us a method of tracking when we need to reach out and touch existing clients and leads with a very handy reminder system, ensuring that nobody falls through the cracks. We have already realised a significant up-tick in sales and our sales / admin folks are working at a much more efficient pace. ### 38. Easy to use and does what we need! **Rating:** 3.5/5.0 stars **Reviewed by:** Gary M. | Market Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2019 **What do you like best about Nimble CRM?** The user friendly usability and very easy to work with. Most things are self explanatory and even the least computer friendly/savvy user can get around nimble. It is also very good for creating reports and company lists. Like the integration with other tools and platforms such as social media, email and other interactive tools (outlook et al). Also the fact it is cloud based and can be accessed anywhere remotely is superb. **What do you dislike about Nimble CRM?** Sometimes can be a bit difficult to navigate between screens, but generally not much not to like. There can sometimes be duplication but in the main it works well for what we need it to do. **Recommendations to others considering Nimble CRM:** Very easy to use introduction to CRM systems **What problems is Nimble CRM solving and how is that benefiting you?** Customer records and interactions! A systematic approach. This gives us a company wide view on interactions and customer data. The challenge we had was multiple teams were interacting with businesses and were working out with a single system with individual spreadsheets and Nimble has solved this issue. ### 39. Great tool to organize my communications. **Rating:** 5.0/5.0 stars **Reviewed by:** Silvia S. | Designer, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Nimble CRM?** It brings so many great qualities. My favorite is the offers section. It is fully customizable and allows you to create and follow your own sales process. Of course, the ease of entering information with the agile prospector is also great. With all our people working remotely, Nimble is our contact center. We can easily see the updates and investigate the communication of others with a potential client. In addition to offers and CRM, it offers a way to send mass emails. Of course, it is limited, but it is still a very useful tool for small campaigns. I also love the iOS application. It is not as robust as the online desktop, it still offers me everything I need, on a practical screen. I'll say it again, we live in the offers section. By far my favorite element! Oh, also, the integration of social networks is very useful when investigating potential clients. Finally, they provide great support. Both via twitter and email, I receive quick responses with an attitude of help. **What do you dislike about Nimble CRM?** That we can not trust the labeling and we never know when we can export to MailChimp. It is also quite annoying that he has suggested changes in usability that are neglected. Do not ask doctors to take time to describe the things that irritate me every day and then do not bother explaining why it is not being solved. Some of them have worked the way I want them to and you simply change them without notice and I only hear that they are in process, and you have been doing it for about two years. **Recommendations to others considering Nimble CRM:** This is best for those who actively sell with fairly normal sales cycles. For those of us who have less common sales cycles, customers who are not on social media, or who need more workflow features, are not much better than a spreadsheet. It's not expensive for a small store, but the per-person fee is unpleasant. My assistant must have a second account even though he is connecting with clients on my behalf and we need all the information / emails in one place. I keep agile, but I'm not a big user at the moment. I look forward to seeing it improve. Customer support tries and that is worth a good review. **What problems is Nimble CRM solving and how is that benefiting you?** I have always used CRM, but Nimble has become my only CRM because I can combine my commercial and private contacts in a single system, run groups using labels (I help manage several nonprofit organizations, for example) and save time using the Exclusive System characteristics. I have provided my clients with many options over the years related to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the details, Nimble has focused on the characteristics that most sales and business people require to maintain, grow and foster relationships. I highly recommend Nimble. ### 40. World Leading CRM Bar None **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | CEO At Sole Juice. Print On Demand B2B Supplies & Services, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Nimble CRM?** Bring in limited information on your contact and Nimble will populate it within seconds **What do you dislike about Nimble CRM?** Nothing really to dislike for me it really does tick all the boxes we need **Recommendations to others considering Nimble CRM:** The support is first class make sure you use it also the weekly videos are very helpful **What problems is Nimble CRM solving and how is that benefiting you?** In other CRM's you really had to have all the contacts name whether it was a company or an individual which meant a lot of wasted time inputting data With Nimble you can enter a domain name and it will scour the net and pull the data you need to populate the contact, saves so much time ### 41. A best and smart CRM tool for sales business. **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka b. | Software Programmer, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Nimble CRM?** Nimble is smart and best CRM tool and it serve our sales business effectively, we can manage our product easily via this tool and can get customer easily via this CRM tool. It integrate well with other applications let us work faster and with social media applications let us present our product in front of online people. We can track customer via this tool and it let us create strong relation with customer which let us automate our business. **What do you dislike about Nimble CRM?** Nimble is an online CRM application so it requires high speed internet connection for perform perfectly and it takes plenty of time while I setting up this tool for work. Feature of this tool are bit hard to use rather than other CRM applications and price of license purchasing is also high rather than other CRM tools. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is CRM tool which help us to manage our business of sales and marketing, it install easily on our systems and mobile version also available which let us manage our work from anywhere. Reports and Dashboards are well organized in this tool and customer tracking feature is my favorite because it let us track customer at time of need. As my personal experience Nimble is best choice for all kinds af sales business. ### 42. Nimble is a very special CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Henry A. | Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2019 **What do you like best about Nimble CRM?** We like your potential client manager. It is very organized, like its opportunity manager. It is excellent for generating proposals for sales automation, and for managing sales funnels. We also like it for its ability to integrate into social networks, and for its excellent and organized task manager. In addition, it allows you to segment contacts. **What do you dislike about Nimble CRM?** Nimble does not have a real estate client, health or banking clients. Nimble lacks call manager, and marketing campaigns. It also does not allow tracking of client recommendations, nor does it have a call manager with which it is easy to make video calls. Its sales forecasting system is slow, and it does not allow to properly handle business cards. **Recommendations to others considering Nimble CRM:** Nimble is a customer relationship management service that we highly recommend for the amount of communication management tools and follow-ups that it has integrated. We think it's a good proposal to improve the sales force. We highly recommend using your mobile access, as it shows acceptable performance. Undoubtedly nimble is an investment to make, considering that it costs only $ 144 per year. **What problems is Nimble CRM solving and how is that benefiting you?** Its integrated service for the management of performance metrics has helped us a lot to review the results of interactions with customers. It has also made our e-marketing management easier, since we can better organize our e-mail drafting by relying on its customizable templates. ### 43. Nimble: a platform that improves your relationships with your customers. **Rating:** 4.5/5.0 stars **Reviewed by:** Angela B. | Executive Assistant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Nimble CRM?** Nimble facilitates direct contact with customers to accelerate the flow of information and data management, to carry out the tasks programmed by the organization. It's perfect because we can see all social media streams, enter notes, add all tasks, track and schedule our meetings. Its integration with other systems is completely clean and contains no errors. Technical support responds efficiently, quickly and also clarifies all doubts you may have. **What do you dislike about Nimble CRM?** Access to the Nimble program is not always efficient, it could sometimes fail what could cause delays in our list of tasks or activities of the organization that depend on said program. I would like Nimble to update some sections, which help the user to have solid and easy to use features. **Recommendations to others considering Nimble CRM:** Nimble is a program of great help for all companies because in it we can carry out activities that are essential for any organization, whether large or small, activities such as: easy handling of customer data, the direct way to communicate with customers through groups and synchronization of customer data. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is a very prominent program in our organization because it allows us to capture and communicate with our customers directly and efficiently, so that we can collect their data quickly and easily by email, and once configured with Nimble It allows us to have all our customer data synchronized. This helps us generate better relationships and have the data in real time to use them quickly and easily. ### 44. Nimble software is the best tool for all type of business. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott N. | Senior Associate, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Nimble CRM?** Nimble is very simple and completely customizable software. Nimble is one of the best CRM software and it is a great solution for departmental or small to medium size business. In this efficient software it is easy to use and basically this software links to social media. Nimble is a great software, especially we can use this efficient software in an organization with a lot of workforce. The great features of this software is that it is easy to work collaborative with the other team members. Hence, this software is so intuitive for the tracking purposes. **What do you dislike about Nimble CRM?** The one of the disadvantage of this software is that this software does not provide the best customer support to the nimble software users. The main problem of this software is that he lacks of functionality. Nimble is a great platform for the sales and the marketing management software but it cannot provide the best service to our customer according to the market. The another disadvantage of this software is that we cannot afford this efficient software because it’s price so high and not affordable for the small size business companies. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble is a great software and it is so intuitive for the tracking purposes. The main advantage of this software is that it is so easy to use and basically this software links to social media. It’s all features are outstanding and it is the best CRM software. I recommend this software because it is completely customizable software. ### 45. Nimble is the best management software for small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Gray L. | VP Product Management, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Nimble CRM?** This software is very easy to collaborate with our team members. Nimble provide the best platform for our business and work. Nimble is simple CRM solutions designed to help businesses and professionals establish better customer relationships in multiple channels. The software can bring together your calendar, collaborations, communications, and contacts in a single solution, getting data from well-known social media networks and link this functionality automatically to your contacts. This is very integrated and best management software. **What do you dislike about Nimble CRM?** Nimble is a little misunderstood in the market from my perspective. It can be used as CRM and is a great solution for departments or small to midsize businesses in this capacity. It cannot provide the best information about billing, sales, market or costumer support. The email editor is not good as compare to its competitors. Nimble is less expensive so everyone cannot purchase software. This software is very difficult and difficult it's all features and functions. This is a brand-new product so most of the people don't know how to use this software. **What problems is Nimble CRM solving and how is that benefiting you?** This is a best software for collaborating with our team members. It provides the best platform for business and provide the best service of the costumer. This is very useful for small businesses and it is also easy to use. I would recommend to everyone to use this software because it is very friendly and reliable software. ### 46. Nimble is a great customizable CRM software. **Rating:** 5.0/5.0 stars **Reviewed by:** Edward C. | Senior Social Media Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Nimble CRM?** Nimble is a great customizable CRM software. The great advantage that this software provides us is that we can easily manage the customer relationships which is very essential for the small businesses and it also help our business to grow faster. Hence this software is so intuitive for the tracking purpose. The best thing about this software is that we can used this efficient software for the sales and for the best services. Nimble really help us to do the essential task of the invoices and the expenses which really helps in business to enhance her financial health. **What do you dislike about Nimble CRM?** The first most obvious difficulty that we faced is that it is so expensive software as compared to its competitors and that why all the small size business companies cannot afford it. Hence the more complexity in this software is that has its price. And moreover, it’s customer and reporting services are not so great as compared to its competitors. But otherwise Nimble is an efficient software for the sales and for the best services. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble software is so intuitive for the tracking purpose. The best thing about this software is that we can used this efficient software for the sales and for the best services. I can easily manage the customer relationships which is very essential for the small business and it can also help my business to grow faster. I would recommend this software because Nimble is a great customizable CRM software. ### 47. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Laura C. | Full stack, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Nimble CRM?** Highlighted contacts, checklist, task list, etc. In terms of integration, it improved various software to increase efficiency. Also, the Nimble software is a cloud-based platform that is easy and simple to use at all times. It is very organized, like the opportunity. Manager **What do you dislike about Nimble CRM?** I think our experience with Nimble has been good. I love seeing my outbound marketing responses from Pardot appearing on my homepage, similar to the integration with Outlook in opened emails. Some of the ways to perform a specific task are not intuitive, but there are many videos and an online chat. The only thing I don't love about Nimble is that it can be a bit awkward when importing lists. **What problems is Nimble CRM solving and how is that benefiting you?** Collecting contacts I work in a newsroom, so it's very important that everyone is on the same page about who has contacted whom. As a Freelancer, I can now track my sales opportunities that we use to store our database and facilitate access to it based on tags. ### 48. Nimble you should try it, save time and jobs! Best CRM! **Rating:** 4.0/5.0 stars **Reviewed by:** Javier C. | VP of Products, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2019 **What do you like best about Nimble CRM?** Nimble is a very good program to use the multiple pipeline of project management, it allows in this way to manage contacts in relation to being invited to webinars something extremely great, it is important to highlight its system of saving searches, since it allows it to be reusable later. Through emails googles can collect users and their proper connection, I am fascinated by the ability to obtain signals, this way you can perceive everything that happens in the social environment. It is possible to note that you can create custom fields. **What do you dislike about Nimble CRM?** Among the negative features, I'll mention that list management is not as flexible as with some databases, but it is perfectly adequate for most users. The interface is very old-fashioned, it does not work very efficiently on high-resolution monitors; It is necessary to improve the mobile application since it only has a subset of functionalities, in addition, the email editor needs some improvements. **Recommendations to others considering Nimble CRM:** Nimble is ideal for those companies that want to make sure that their users can perceive all the contacts with a single person in the database, this helps to improve relationships and diagnose faults and solve doubts through a series of questions. It is a decent product to track customers and eye-catching prospects. **What problems is Nimble CRM solving and how is that benefiting you?** We use this program in Axios to locate and manage prospects, in addition to providing us with organization and capacity to add new information about striking clients, the automation that presents in its configuration the tasks of keeping in contact, reduces the demand of accumulated organization. It is necessary for us in the email tracking. ### 49. Super easy to use CRM for individuals and small teams, but can be buggy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Nimble CRM?** Nimble works the way I do. Flag important contacts, set tickler reminders in one click, easy group message emailing and tracking, quick segmenting, and more. **What do you dislike about Nimble CRM?** Easy to get answers to questions but support only works on Pacific time, so hard for us on the East coast. **Recommendations to others considering Nimble CRM:** Good and inexpensive for individuals and small teams. **What problems is Nimble CRM solving and how is that benefiting you?** Staying in touch with a high volume of contacts. ### 50. A helpful tool for managing customer relation. **Rating:** 5.0/5.0 stars **Reviewed by:** Troy D. | Talent Partner, Consumer Electronics, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Nimble CRM?** Nimble is an online CRM tool and this tool is very helpful for marketing business. Its a customizable tool so we can make changes in our product features and convert them as requirements of clients. We can easily manage our relation with customer and keep connected with any time. It integrates very well with social media applications and let us present our product in front of online people. It gives us options to automate our business and we can easily get customer for deals. **What do you dislike about Nimble CRM?** Nimble is an online tool for customer relation management and it work good but it also has some drawbacks one of them is reports and fields are not properly organized in this tool and it requires strong bandwidth of internet for work perfectly. Nimble CRM is little bit pricey tool so it need more updates for work more effectively. **What problems is Nimble CRM solving and how is that benefiting you?** Nimble CRM is good tool for customer relation management and work well. We used this tool for Lead Management and for Content management. It’s easy to install and stable for work feature of this tool easy to use even new user can easily use this tool. As my experience this tool is good but not enough for large business so it need more improvements for complete our all needs of sales business. ## Nimble CRM Discussions - [Pre-populated database](https://www.g2.com/discussions/pre-populated-database) - 3 comments, 2 upvotes - [What is nimble software?](https://www.g2.com/discussions/what-is-nimble-software) - 2 comments, 1 upvote - [When can we get seamless integration to Apple Mail and calendar?](https://www.g2.com/discussions/30470-when-can-we-get-seamless-integration-to-apple-mail-and-calendar) - 1 comment, 1 upvote - [Are Features listed under SalesForce Integration otherwise available?](https://www.g2.com/discussions/are-features-listed-under-salesforce-integration-otherwise-available) - 1 comment, 1 upvote - [How do I incorporate Smart contacts when using Nimble?](https://www.g2.com/discussions/15568-how-do-i-incorporate-smart-contacts-when-using-nimble) - 2 comments, 1 upvote - [View Nimble CRM pricing details and edition comparison](https://www.g2.com/products/nimble/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+13%3A51%3A11+-0500&secure%5Bsession_id%5D=890d0fc5-eee4-480b-8ef4-cc3721c44771&secure%5Btoken%5D=62dd81e0626dc3430fb479dd3e429e7db04700c037e8c766f2c133ce82a2b1e7&format=llm_user) ## Nimble CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) ## Nimble CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Generative AI** - AI Text Generation **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Administrative** - Integration - Employee Structure - Behavior Monitoring **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - Connections - Reporting - Messaging ## Top Nimble CRM Alternatives - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,051 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,420 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,198 reviews)