--- title: AppFolio Reviews meta\_title: 'AppFolio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1035 reviews by the users' company size, role or industry to find out how AppFolio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1035 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### AppFolio Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of AppFolio beneficial, making property management simpler and more efficient. [(364 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698729&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of AppFolio, making navigation and daily tasks simple and efficient. [(142 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697856&qs=pros-and-cons#reviews) Users appreciate the **comprehensive and user-friendly features** of AppFolio, enhancing communication and efficiency for property management. [(122 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698771&qs=pros-and-cons#reviews) Users appreciate the **user-friendly design** of AppFolio, enhancing efficiency in property management tasks and communication. [(118 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1696413&qs=pros-and-cons#reviews) Users praise **top-notch customer support** in AppFolio, highlighting prompt responses and helpful feature updates. [(110 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1696234&qs=pros-and-cons#reviews) Users find the **missing features** in AppFolio frustrating, especially regarding application modifications and scheduling. [(145 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697811&qs=pros-and-cons#reviews) Users experience **poor customer support** , struggling with complicated diagnostics and waiting on real person assistance. [(61 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698089&qs=pros-and-cons#reviews) Users express concern over **inadequate reporting** options in AppFolio, limiting ability to generate essential financial reports. [(39 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697931&qs=pros-and-cons#reviews) Users find **limited customization** in AppFolio, wishing for greater flexibility to tailor the platform to their needs. [(39 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698133&qs=pros-and-cons#reviews) Users find **poor reporting** capabilities in AppFolio, with essential reports lacking functionality and needing improvement. [(33 mentions)](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698970&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AppFolio ##### 1. Ease of Use Users find the **ease of use** of AppFolio beneficial, making property management simpler and more efficient. [ See 364 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698729&qs=pros-and-cons#reviews) See Related User Reviews ![Angie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie F.") AF Angie F. Small-Business (50 or fewer emp.) 3.5/5 "Very professional" What do you like about AppFolio? For the most part. There is never customer service by phone available to help. SG Stacy G. Small-Business (50 or fewer emp.) 4.5/5 "Best Property Management System" What do you like about AppFolio? We are now using it to advertise our vacancies - I like that it also integrates into other rental sites once the ad is live, such as apartments.com, Z ##### 2. User-Friendly Users appreciate the **user-friendly interface** of AppFolio, making navigation and daily tasks simple and efficient. [ See 142 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697856&qs=pros-and-cons#reviews) See Related User Reviews ![Jerica D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerica D.") JD Jerica D. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly for Monitoring Tenants & Owners" What do you like about AppFolio? Its very user friendly and Faster service and easier digital interactions improve tenant satisfaction and retention ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Awesome and User-Friendly Program!" What do you like about AppFolio? AppFolio is very user-friendly and straight forward. It's very easy to navigate as well. We've been slowly transitioning to this program and are using ##### 3. Features Users appreciate the **comprehensive and user-friendly features** of AppFolio, enhancing communication and efficiency for property management. [ See 122 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698771&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica H.") JH Jessica H. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Condo Management with Key Email & Reporting Features" What do you like about AppFolio? I like being able to email an entire association at the same time with AppFolio Property Manager. I also appreciate how easy it is to compile and send ![Cami C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cami C.") CC Cami C. Mid-Market (51-1000 emp.) 3.5/5 "Good. Needs more interactive options." What do you like about AppFolio? It has options that are very useful for property management. ##### 4. Property Management Users appreciate the **user-friendly design** of AppFolio, enhancing efficiency in property management tasks and communication. [ See 118 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1696413&qs=pros-and-cons#reviews) See Related User Reviews EL Erin L. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use" What do you like about AppFolio? I like the updated CRM for prospects. Easy to look at all the information a prospect provided, view all conversations (text & email) and view note ![Cami C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cami C.") CC Cami C. Mid-Market (51-1000 emp.) 3.5/5 "Good. Needs more interactive options." What do you like about AppFolio? It has options that are very useful for property management. ##### 5. Customer Support Users praise **top-notch customer support** in AppFolio, highlighting prompt responses and helpful feature updates. [ See 110 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1696234&qs=pros-and-cons#reviews) See Related User Reviews AM allyson m. Small-Business (50 or fewer emp.) 5.0/5 "GREAT & SIMPLE" What do you like about AppFolio? It has it all in one place no more needing to open up different softwares for rent, appliances, work orders, etc. it is all in one place. ![Saniyah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saniyah M.") SM Saniyah M. 4.0/5 "Efficient Leasing with Fast Response but Needs Better Email Integration" What do you like about AppFolio? I like the fast responses that AppFolio Property Manager provides. They help me keep track of what prospects need attention, making the leasing proces ### 5 Cons or Disadvantages of AppFolio ##### 1. Missing Features Users find the **missing features** in AppFolio frustrating, especially regarding application modifications and scheduling. [ See 145 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697811&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica H.") JH Jessica H. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Condo Management with Key Email & Reporting Features" What do you dislike about AppFolio? I would like to be able to email all my associations at once - for example, if I am going away for vacation, I'd like to send one email blast to my en SG Stacy G. Small-Business (50 or fewer emp.) 4.5/5 "Best Property Management System" What do you dislike about AppFolio? Give residents another way to pay rent such as Venmo or Paypal ##### 2. Poor Customer Support Users experience **poor customer support** , struggling with complicated diagnostics and waiting on real person assistance. [ See 61 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698089&qs=pros-and-cons#reviews) See Related User Reviews ![Crystal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal G.") CG Crystal G. Small-Business (50 or fewer emp.) 5.0/5 "Solid Accounting You Can Rely On" What do you dislike about AppFolio? Customer service can be lacking - I do not like the move to chat only and miss the email chain. Need more options for various ideas, like multiple lay HI Hutch I. 3.0/5 "Comprehensive Tool with Challenging Support" What do you dislike about AppFolio? The accounting can be incredibly cumbersome, not intuitive, and difficult. Their support team is the worst - everything routes back to chat and you fr ##### 3. Inadequate Reporting Users express concern over **inadequate reporting** options in AppFolio, limiting ability to generate essential financial reports. [ See 39 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1697931&qs=pros-and-cons#reviews) See Related User Reviews SG Stacy G. Small-Business (50 or fewer emp.) 4.5/5 "Best Property Management System" What do you dislike about AppFolio? Give residents another way to pay rent such as Venmo or Paypal ![Jerica D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerica D.") JD Jerica D. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly for Monitoring Tenants & Owners" What do you dislike about AppFolio? there are some reports that we would like to generate that were still unable to do ##### 4. Limited Customization Users find **limited customization** in AppFolio, wishing for greater flexibility to tailor the platform to their needs. [ See 39 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698133&qs=pros-and-cons#reviews) See Related User Reviews SG Stacy G. Small-Business (50 or fewer emp.) 4.5/5 "Best Property Management System" What do you dislike about AppFolio? Give residents another way to pay rent such as Venmo or Paypal ![Rodeo Isaac D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodeo Isaac D.") RD Rodeo Isaac D. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Property Management Made Efficient with Automation" What do you dislike about AppFolio? One thing I dislike about AppFolio Property Manager is that some features can feel overwhelming at first, especially for new users. There is a learnin ##### 5. Poor Reporting Users find **poor reporting** capabilities in AppFolio, with essential reports lacking functionality and needing improvement. [ See 33 mentions ](https://www.g2.com/products/appfolio/reviews?filters%5Bsentiment_snippet%5D=1698970&qs=pros-and-cons#reviews) See Related User Reviews ![Jerica D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerica D.") JD Jerica D. Small-Business (50 or fewer emp.) 5.0/5 "Very User-Friendly for Monitoring Tenants & Owners" What do you dislike about AppFolio? there are some reports that we would like to generate that were still unable to do SS Sam S. Small-Business (50 or fewer emp.) 4.5/5 "Easy Resident Texting and Read Receipts for Emails" What do you dislike about AppFolio? The only downside is figuring out which reports show what I’m looking for, since they’re different from the other program we used. ![MJ A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MJ A.") MA MJ A. Senior Property Manager Small-Business (50 or fewer emp.) 3/7/2023 "Property Management done right" 5/5 What do you like best about AppFolio? The appfolio suite combines the financial capabilities of a well designed system with the fluid integration of a great UI that was thoughtfully made for better user experience in mind. Their reporting is top tier compared to other competitors, maintenance stack and smart integration is very easy to use, property categorization, lease renewal and all of the tenant related communications all mesh perfectly. Review collected by and hosted on G2.com. What do you dislike about AppFolio? The AI needs more polishing, the messaging feature needs to incorporate more attachment options and sizes. The lease creation section could use AI assistance especially with language formulation. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Appfolio is solving the problem of clutter. We have saved so many resources and paper when using appfolio. Its centralized database style allows information to be shared amongst all the managers when updating the records. The reporting feature is fantastic as it compiles reports that detail building health and will enable me to execute informed financial decisions Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jennifer S. Accounting Manager Small-Business (50 or fewer emp.) 4/29/2026 "Streamlines Property Management, But AI Chatbot Needs Improvement" 3.5/5 What do you like best about AppFolio? I like that AppFolio is widely used in the industry, which makes it a dependable and scalable platform. They consistently roll out new features and improvements, so the system keeps evolving with operational needs. It’s very user-friendly for both tenants and owners, which reduces confusion, cuts down on back-and-forth, and helps streamline communication, payments, and maintenance requests. From an operations standpoint, it centralizes accounting, reporting, and property management functions in one place, which improves efficiency and visibility. Their customer service is also a major advantage, responsive, knowledgeable, and genuinely helpful when troubleshooting issues or navigating more complex workflows. Review collected by and hosted on G2.com. What do you dislike about AppFolio? One of the biggest downsides we’ve experienced with AppFolio is the lack of safeguards and recovery options for accounting data. We followed incorrect guidance from their AI chatbot on an accounting fix, which resulted in the permanent loss of about three weeks’ worth of accounts payable work. Unfortunately, there was no way to restore a prior version or recover the data, and everything had to be manually re-entered. That lack of version control or rollback capability is a significant risk. Additionally, integration with other systems like QuickBooks Online is limited, which makes it harder to create a more flexible or redundant accounting workflow. Expanding integrations and improving data recovery options would make a big difference. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? We use AppFolio to centralize and streamline all aspects of property management. It solves the challenge of tracking detailed property, tenant, and financial data in one place, which improves accuracy and visibility across our portfolio. It also simplifies maintenance coordination through work order management, making it easier to assign, track, and complete repairs efficiently. On the financial side, it helps us process vendor payments, owner distributions, and reporting in a structured way, reducing manual work and errors. Additionally, it supports compliance with California Department of Real Estate requirements, which is critical for maintaining proper trust accounting and regulatory standards. Overall, it allows us to operate more efficiently, stay organized, and scale our operations with better control. Review collected by and hosted on G2.com. Show More 5/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite FJ Flannery J. Assistant Property Manager Mid-Market (51-1000 emp.) 3/7/2023 "Makes my job so much easier!!!" 5/5 What do you like best about AppFolio? The most helpful thing about Appfolio is the user-friendly aspect for both property managers and residents. This program has made my job so much easier because it has everything in one place! Applications, leases, work orders, rent payments, renter's insurance. Plus there is a report for everything and it makes checking your work a lot easier!! Review collected by and hosted on G2.com. What do you dislike about AppFolio? This is a blessing and a curse - but Appfolio is very date sensitive. It makes it hard sometimes to redo a lease if I make a mistake. I wish that we could add someone to the lease without having to retype the whole thing. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Appfolio is solving all sorts of problems for our property. We have been able to do away with a lot of reports that we were doing because everything is right here in Appfolio at the click of a button. It makes it easier to see our properties as a whole and also our properties seperately. Review collected by and hosted on G2.com. Show More Response from Sammi Beach of AppFolio [Editedit](https://www.g2.com/survey_responses/appfolio-review-7805718/official_response/edit) Hi Flannery, thank you so much for your review and feedback! Please submit a product suggestion for any ideas you have for our product team - I included the link below. [See how AppFolio improved](https://help.appfolio.com/s/article/AppFolio-Product-Suggestions) 5/1/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VM Violet M. Investor Customer Service and Reputation Manager Mid-Market (51-1000 emp.) 4/16/2026 "User-Friendly, Well-Integrated, and Keeps Records of Everything" 5/5 What do you like best about AppFolio? The most helpful assets about Appfolio are the integration options, the most useful to me is appfolio and shomojo. The navigation of the software is very user friendly. I love that Appfolio keeps record of EVERYTHING, all communications with our investors, coworkers, and prospects & residents. This keeps everyone accountable and makes past needed information easily accessible . The work flows help to handle heavy work loads, the performance of the entire program has minimal issues and great support available via AI for technical issues, that always get resolved quickly, and for marketing descriptions. The price and ROI are very competitive , and can be curated for the needs to each company. Appfolio is always adding more perks and additional helpful features. I have nothing bad to say about appfolio. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I honestly have no yet found any down sides to appfolio. The only suggestion we have is that they integrate self showings so that we do not have to use outside programs like tenant turners. I know that Appfolio is working on this and being able to verify identity and have the same security with this feature because we just had a video meeting with appfolio and our leasing team about this. We look forward to the end result in the future. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Before using Appfolio, we struggled with records and running different reports. The amounts of customizable reports that can be ran at any time is a HUGE benefit in every department of the company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![The Flats L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Flats L.") TL The Flats L. Leasing Agent Small-Business (50 or fewer emp.) 4/14/2026 "Streamlined Property Management with Seamless Communication" 5/5 What do you like best about AppFolio? I love that AppFolio allows me to do literally everything on one platform, from having open communication with all residents and prospects to viewing accounting information. It's great that I can view, schedule, assign, cancel, and create work orders, and that I have the ability to control what is on our website. The texting feature is my favorite because it's so convenient to text instead of calling. I also appreciate the search bar feature where I can type in the last four digits of a phone number and immediately know who is calling. Overall, I enjoy everything about AppFolio, and it’s my favorite software to use for leasing and property management. It was also a breeze to set up. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I have nothing I dislike! I have never experienced any issues. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? AppFolio eases communication with prospects and residents, especially with its texting feature. I can do everything on one platform, including communication, accounting, work orders, and website management. The search bar feature helps me identify residents quickly. Review collected by and hosted on G2.com. Show More 4/16/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Julia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia P.") JP Julia P. Leasing Agent Small-Business (50 or fewer emp.) 4/14/2026 "Fast, Mobile-Friendly Property Management with Easy Tenant Communication" 5/5 What do you like best about AppFolio? Love the ease to contact tenants and look up property/tenant info without going through paper files. Love the application screening to verify income. It allows me to automatically screen applicants and verify their info for the credit check and verify banking. The text blast to all the tenants make notifying tenants easy and I can even use AI to write the message or correct my original message with something more concise and professional. The software is fast on the cellphone and make working out of the office easy. The software price is competitive with other similar programs but worth every cent. When ever I have any issues, I am able to easily connect to help through the help button and get a response in a timely manner. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I wish the email responses actually should the tenant's email so I can look up their file without having to search through the response for an idea of where they live. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Tenants call em about every issue from paying rent, maintenance, applications and general problems. I am able to follow what the tenant is experiencing through the notes on appfolio, easy access to their file and a log of their maintenance request. It is a one stop shop to handle their needs. I am able to quickly solve their issue without having to waste time calling other coworkers for a back story. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hope S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hope S.") HS Hope S. Property Manager Mid-Market (51-1000 emp.) 4/14/2026 "AppFolio Makes Work Orders, Leases, and Resident Communication Effortless" 5/5 What do you like best about AppFolio? I really like AppFolio because of all its cool tools. I love how easy it is to navigate through it and enter the necessary information. How easy it is to make work orders, leases, write lease renewals, or other documents for the residents. Keep documents in the residents' files secured and text right from the application.I really like AppFolio because of its impressive features. I appreciate how easy it is to navigate the platform and enter the necessary information. It’s simple to create work orders, leases, and lease renewals, as well as other documents for residents. I also value the ability to keep documents secure in residents' files and send texts directly from the application. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I really don't dislike anything, so far it's been great. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? I love how it helps me to be able to get the market rent around my area, so I can make sure to give the best prices to my prospective residents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Celeste R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Celeste R.") CR Celeste R. Small-Business (50 or fewer emp.) 5/9/2023 "Appfolio improved our business on many levels" 4/5 What do you like best about AppFolio? It has been harder to get in touch with an actual person for help at Appfolio in the past year or two. Review collected by and hosted on G2.com. What do you dislike about AppFolio? Appfolio has been taking away several useful functions recently. You can somewhat keep them, but only if you pay additional fees or do add-ons through other companies. If you do that you have to pay the other company AND an additional fee to Appfolio. Basically, in the past two years we have been losing functionality and increasing cost. Costs have also increased to our customers. ACH payments used to be free, now they are $2.49/transaction. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Receiving online/credit card/ACH payments was a substantial helpful addition when we first switched to Appfolio in 2017. I think the ease and many different ways we can communicate with our owners, tenants and prospects is excellent. Review collected by and hosted on G2.com. Show More 7/31/2026 Validated ReviewerIncentivizedSource: Organic PC Paloma C. Resident Manager Small-Business (50 or fewer emp.) 4/8/2026 "AppFolio Streamlines Property Management with User-Friendly Automation" 5/5 What do you like best about AppFolio? I like AppFolio Property Manager because it truly streamlines everything into one platform—from leasing and accounting to maintenance and communication. It saves time with automation and makes it easier to stay organized and responsive, which is essential in property management. I also appreciate how user-friendly it is for both staff and residents. Review collected by and hosted on G2.com. What do you dislike about AppFolio? One thing I’ve noticed about AppFolio is that, while it’s very comprehensive, some features—like reporting or certain workflows—can feel a bit limited when it comes to customization. That said, I’ve found that once you really understand the system, you can still work efficiently within it. Overall, the benefits definitely outweigh those limitations. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? AppFolio solves a lot of the inefficiencies in property management—like manual processes, scattered data, and communication gaps. It centralizes everything in one system and automates tasks like rent collection, maintenance, and reporting. For me, that means saving time, staying organized, and being more responsive to residents and owners, which ultimately helps me manage properties more efficiently and professionally Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MK Maya K. Property manager Small-Business (50 or fewer emp.) 4/7/2026 "Great website and app to ease my workload" 4.5/5 What do you like best about AppFolio? I love the ease of logging in and the navigation of the site on my phone . It’s easy to find the tasks that I need to do and very convenient as everyone on my team gets email updates for work orders, tenant requests, move outs, move in’s etc. it’s fairly easy to use and I appreciate the system. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I don’t think I have any items that I dislike. It’s great for my work purpose. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Same as what I mentioned up top, making my job easier as I don’t need to inform the team one by one, they all get an email update of what is happening with each work order, a move in or a move out etc. it’s a great system because tenants can also pay rent on there and there aren’t any fees associated unless you pay with a credit card. The other bonus is we can see all the ledgers etc all in one place. Review collected by and hosted on G2.com. 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