Vantaca Reviews & Product Details

Vantaca is helpful in one respect in that it saves an electronic record of everything I need to access for a particular community or unit owner. The ease of communicating with unit owners via Vantaca is invaluable and has saved quite a bit of time. Review collected by and hosted on G2.com.

One disadvantage I've come across is that service requests are not tied to a unit, but to a unit owner; therefore, when a unit sells/changes hands, any open service requests need to be copied and added to the new owner's record/account. It would be helpful if the service requests were tied to an actual unit itself. Review collected by and hosted on G2.com.

What I like best about Vantaca is how highly configurable and customizable it is to fit our business needs. It’s clear that Vantaca continually invests significant resources into improving the platform, adding features, and enhancing performance. The system integrates seamlessly with our banking and accounts payable, and being cloud-based makes it accessible and reliable from anywhere. It’s also very user-friendly and has allowed us to automate and streamline many processes that we were never able to manage efficiently before.

Vantaca is on the cutting edge with AI tools and we are about to implement their HOAi tool. It should save us a lot of time answering basic homeowner questions. Review collected by and hosted on G2.com.

Some areas of the system can feel a bit "click heavy". I still have to refer to an article when I process bank returns because it isn't intuitive. There are also some minor bugs related to bookkeeping that I have to stay aware of. Review collected by and hosted on G2.com.

I really like the action item creation based on our policies, which allows for customization of the workflow to include specific approvals with regional directors and supervisors. The initial setup of Vantaca was great! Review collected by and hosted on G2.com.

I would like the owner portal to include more features like reserving amenities for multiple days and allowing board members to book recurring events on the community calendar, and reserve rooms for those events. The login with code feature doesn't work correctly each time. I want real-time payment posting on Vantaca.net, and it would be great to customize steps so they stand out more, like with color or boldness. The action item pop-out could be more user-friendly and intuitive, maybe with an explanation or grouping. It would be helpful to have a report summarizing association delinquencies, which Vantaca IQ doesn't offer. Immediate notifications for known bugs are important, especially if they affect owners and board members, like the broken amenity request merge tag. I'd like better integration between IQ and Vantaca.net for updating employee lists. Lastly, an update section for our company to post changes to action items or workflows would be useful. Review collected by and hosted on G2.com.

I like that Vantaca is user-friendly and have appreciated the customer service and support. The action item feature is valuable because it lets me keep track of what is being done, when, and by whom. I find it helpful for getting clear and precise financials and having clear communication with the BOD, unit owners, and residents. The excellent reporting menu is a strong point, and the platform is great for owners to pay and communicate. Review collected by and hosted on G2.com.

I've only encountered one issue over the years with Vantaca, specifically with the budget feature. I wish the system could save all created budget drafts to compare initial proposals with what was approved. Also, when exporting the budget to an Excel spreadsheet, it loses formulas and borders, making me manually add formulas and subtotals, which is quite inconvenient. Review collected by and hosted on G2.com.

Ensuring tasks are fully taken care of through the stepping processes Review collected by and hosted on G2.com.

Little behind on software ARC's need to updated and refined as well has online voting. The voting could be a revenue stream for the company and should be part of the integration.

Documents really should be more like file explorer being able to rename and move with Admin access. Review collected by and hosted on G2.com.

I really like Vantaca for its flexibility and customization. It's extremely flexible, molding to our specific management processes and procedures. The customizable action item steps are especially valuable, allowing us to test different processes and figure out what works best for our company. The ability to essentially customize Vantaca based on our management style is a standout feature that I really appreciate. Review collected by and hosted on G2.com.

The one thing that really stands out to me that needs improvement would be the Vantaca managed app. The app update is not exactly sufficient for our management company, and it doesn't have the same features that the previous version has. So we would like to see some upgrade with that area. Review collected by and hosted on G2.com.

I use Vantaca for managing properties, handling communications, task tracking, and reminders. It helps me keep things organized by reminding me of tasks so I don't have to remember everything myself. I love the association-level task feature because it ensures I rarely miss a task, with follow-ups that tell me when I need to move forward. This feature prevents last-minute scrambling to pull things together, making my management responsibilities much smoother. Review collected by and hosted on G2.com.

Sometimes emails don't send, and we don't find that out until follow up. There are a lot of small bugs that could be fixed as with any system. The inspection app doesn't keep work orders within the inspection, only violations. This would be nice for easy reporting and RFP creation. The initial setup isn't easy but once you learn how the system works, it can do almost anything. Review collected by and hosted on G2.com.

I like that Vantaca facilitates seamless communication and collaboration between property managers, board members, and admin support. This integration is essential because it ensures that everyone involved can work together efficiently to achieve common goals. The platform solves multiple logistical challenges, such as processing work orders, finding vendors for necessary tasks, and getting accounts payable expenses approved and processed without unnecessary delays. Additionally, the ease of Vantaca's initial setup, combined with the continued support provided by Vantaca, greatly enhances the experience and makes it straightforward to implement. These features provide a solid foundation for managing community operations effectively. Review collected by and hosted on G2.com.

I think Vantaca could improve linking action items across multiple menus. In some areas, it does not list the action item. Review collected by and hosted on G2.com.

I love the automation. It makes it easy for me to manage communities without having to hire employees just to handle small, simple tasks. Review collected by and hosted on G2.com.

Not much. I wish there were options for elections such as creating ballots. Review collected by and hosted on G2.com.

It has helped speed up our processes and we are able to get more work done faster. We have increased our client base, and I have not had to hire new staff since we can accomplish so much more. Review collected by and hosted on G2.com.

There should be more in person training rather than looking up articles. Review collected by and hosted on G2.com.