DoorLoop Reviews & Product Details

I like how easy it is to manage a large number of properties. It takes care of the tedious work like rent collections and applications so I can focus on the rest of my tasks. The software is constantly adding new and helpful features, and is very user-friendly. Review collected by and hosted on G2.com.

As a newer software we have encountered some bugs but they always get resolved. As of recent, we run into issues much less frequently compared to a few years ago. Review collected by and hosted on G2.com.

After my father died, and my mom was isolated for two years after COVID, we were tasked with managing their properties from another state. We had tried a friend of the family managing the properties and a property management company and neither worked out. The friends lacked the discipline to handle our renter's needs and the property manager and the property management company did very little, racked up fees without following through simple projects, uploaded videos or our remodeling work as their own and grifted.

When we found DoorLoop it seemed to have all the features we needed without the complication of a project management system that was overly complex to use. We manage 10 properties, 7 condos, 1 short term rental, my parents original home (updated for sale) and my mother's current home.

With this many houses, and many ongoing project as well as regular maintenance, there is a lot going on. But the project management portion, actually couldn't be easier with DoorLoop. We can track every project, we can track what has been done and not completed, we can assign point persons and we can manage all the bills. It holds people accountable. This Project Management feature is the very best feature.

With this many units (which is not a lot for many but a lot for someone that is trying to have their own life too) it's easy to purchase materials for projects, say at Home Depot, upload the order, upload the shipping date, double check everything has been delivered to the appropriate unit, have conversations with the contractor - that are captured in the system - with no need of the she said he said that often happens.

In cases of removing a tenant - you can also keep track of conversations by uploading screen shots of text messages, letters, emails, etc - so when you go to evict, all the hard work has already happened and just needs to be downloaded.

This is the perfect software for an independent landlords with a small (I can't speak to large) rental portfolio. Review collected by and hosted on G2.com.

Initially you may find the cost of the software to be high. But believe me, after you have gone through the "friend of the family," and a property management firm* - it is money well spent.

*Note there might be very many reputable firms out there. But make you check the costs and mark-ups - and keep in mind, no one is going to care as much as you do - and with a smaller portfolio like ours, the margins just are not there. Review collected by and hosted on G2.com.

I love the features of DoorLoop and everything it has to offer. Since I've been using it, the process has become so much easier and it takes less time when managing my property services. The accounting process is something I really enjoy, as it helps keep records and books in order. I appreciate the way it notifies both tenants and landlords about rental payments, and how it tracks and keeps records of everything. It's an all-in-one system, so I don't need any other software. I also like the end-of-year feature to get 1099s done for landlords. Plus, if I have any issues, I can easily speak to a representative by chat. It's easy to use, which I really appreciate. Review collected by and hosted on G2.com.

Maybe the chat section when you want to speak to a particular DoorLoop member and you're not able to right away or maybe the hours. Review collected by and hosted on G2.com.

I use DoorLoop for receiving payments for our tenants, managing tenant information, and the rent roll, and I find it very easy to maneuver. If a mistake is made, like putting someone's rent on another account, DoorLoop makes it easy to switch it. I like the way the platform is set up, especially the setup on the left side that has many different features that are easy to access. When I want to look in a tenant's profile, I can just click on 'people' and then 'tenants', which shows how easy it is to find things. The initial setup of DoorLoop was very easy, and I think it's the best platform for a property manager to use. Review collected by and hosted on G2.com.

The only thing I would say that DoorLoop needs improvement on is the slowness of the system. Review collected by and hosted on G2.com.

I like DoorLoop because of its ease of use; it behaves like a checkbook, which is less intimidating since everyone has used one before, making it familiar. The reports are intuitive, easy to build, and can be customized to conform to what CPAs are looking for. I also find that it's better than our previous software, Rent Manager. Review collected by and hosted on G2.com.

Ohhhhh - that was a BIG headache. We were told before we signed on that we would be able to upload the Rent Manager historical data directly into DoorLoop. That turned out NOT to be true. I had to manually input all of the historical data. We ended up losing some detail b/c we did not want to input at a very low level. Review collected by and hosted on G2.com.

I use DoorLoop for my rental properties and it really helps by doing all the work for me in emailing about rent due and when it is late. I like that the renters have access to their account and can pay through it. The setup was very easy to learn, and when I had any questions, I just asked in the chat and got an answer promptly. Review collected by and hosted on G2.com.

I wish there was a way to connect DoorLoop with QuickBooks. Also, maybe a few more reports like for maintenance reporting. Review collected by and hosted on G2.com.

I use DoorLoop to manage my rental properties all in one place. It simplifies tasks like rent collection, maintenance requests, and accounting, which really saves me time and keeps everything organized. What I like most about DoorLoop is that it has everything in one dashboard, so I don't need to switch between different tools or spreadsheets. The automation features are a big plus as they handle reminders and recurring tasks smoothly. The initial setup was also easy. Review collected by and hosted on G2.com.

Could use more customization in reports and notifications Review collected by and hosted on G2.com.

I like using DoorLoop for everything, like helping residents pay rent, manage maintenance requests, and communicate with tenants and applicants; it's awesome! I also appreciate the timely communication with residents, which is super helpful. Signing leases is easy, and sending maintenance updates to residents is smooth. Setting it up was very easy for us. It's like having several more people helping out since we have a small staff. Review collected by and hosted on G2.com.

When something changes, just a small update would be helpful so we are not surprised that something changes or is located in a different location or different way to do something. Review collected by and hosted on G2.com.

I like DoorLoop because it is a very easy-to-use application and it benefits both me and the tenant. It shows the tenant's outstanding balance when they have one and makes it easy to send them a message to check if they have a late payment. It also allows the tenant to pay different amounts, not necessarily the specific amount, which is beneficial. Honestly, it was easy to set up DoorLoop for me. Review collected by and hosted on G2.com.

there is nothing I don't like Review collected by and hosted on G2.com.

I use DoorLoop at work for our property management company and it is amazing how it saves time, reduces errors, and makes property management scalable. I also like that it's easy to navigate and very efficient. The ease of navigation makes my team faster and more confident, while the efficiency saves us time. The initial setup of DoorLoop was easy too. Review collected by and hosted on G2.com.

I think you can improve advanced customizations, especially with payment platforms and accounting complex scenarios. Review collected by and hosted on G2.com.