PayHOA Reviews & Product Details

PayHOA is the leading all-in-one community management software built for self-managed HOAs, COAs, POAs, and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform—from invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism—no accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management.

Product Website

Seller

PayHOA

Discussions

PayHOA Community

Languages Supported

English

Overview by

Michael Bollinger (Founder at PayHOA)

Pricing

Pricing provided by PayHOA.

0-25 Units

$54.00

Per Month

View More Pricing Information

PayHOA Integrations

(1)

Verified by PayHOA

PayHOA Media

High-level information at your fingertips

Units and owners are organized in one place. Tags, custom fields, and search make managing your data a breeze.

Easily send broadcast emails, phone calls, text messages, and physical mail. Track delivery and open rates in one place.

Manage your violations with custom statuses and templates, email and direct mail notifications, and custom user permissions.

Create custom request forms with approval workflows and statuses.

Complete General Ledger Accounting and reports that don't require accounting knowledge. Bank sync, transaction rules, and free online support make accurate bookkeeping easy.

Official Downloads

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Driving Efficiency at Scale for Your HOA Management

How Reddenwood Transitioned to Self-Management

How Knickerbocker Ridge Solves Absentee Owner Challenges

G2 reviews are authentic and verified.

Here's how.

Anisa B.

HOA Board Secretary

Small-Business (50 or fewer emp.)

1/14/2026

"Invaluable HOA tool"

5/5

What do you like best about PayHOA?

Integration of many different features, from payment system to service requests and many more. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

Wish it also had payroll since we have a small number of part-time employees. Also, wish it had a toggle function for admin users who also own units. That way they can switch between admin view and regular user view. Some of our board members are not the most tech people and while they need access to admin rights it would be best they could switch that off so they don't do something wrong. Review collected by and hosted on G2.com.

What problems is PayHOA solving and how is that benefiting you?

PayHOA has been a game changer when it comes to bringing our self-managed hoa community into the 21st century. It's a way to keep all documents and records in one place and will ensure continuity of information as board members join or leave. The payment system is easy to use for both the admin and user side. Communicating with owners has become a lot easier also. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Thank you for the review. We love hearing that the platform has helped bring your self-managed community into the 21st century. Having all your documents and records in one place, with continuity as board members come and go, is exactly the kind of foundation we want to help communities build.

The feedback on payroll and a toggle between admin and user views is helpful. We'll share both ideas with our team.

We appreciate you being a PayHOA customer!

Conrad R.

Small-Business (50 or fewer emp.)

3/15/2026

"Cost-Effective Property Management with PayHOA"

5/5

What do you like best about PayHOA?

I love the super clean user interface of PayHOA. The customer support is responsive, which I find really valuable, especially since they quickly addressed a bug on mobile. It's been easy to pay bills and review outstanding balances on units, which streamlines our management tasks. PayHOA is very cost-effective. We were able to replace our QBO and Bill.com subscriptions with PayHOA for less than the cost of each tool individually, while gaining all the property management features we needed. The initial setup was also easy. Overall, PayHOA has organized our association's overall management cost-effectively, with all the necessary transparencies owed to fellow unit owners. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

No mobile app. Accessing the platform through a browser on the phone is not ideal. Make a mobile app. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Hey Conrad, Thank you for the detailed review. Replacing QBO and Bill.com with a single platform for less than the cost of either one is exactly the kind of win we're built for, and it's great to hear the UI, support and setup all landed well too.

On the mobile app, we hear you. The good news is it's on our roadmap for this year. We don't have more details to share just yet, but it's coming. Stay tuned.

Appreciate you being part of the PayHOA community.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/5/2026

"Effortless Management and Communication with PayHOA"

5/5

What do you like best about PayHOA?

I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, the ease of use on the feature are my favorite, I especially like the broadcast features, it allows admin to send group emails to all the members without copy pasting the emails again. PayHOA also has a virtual bot, where you can ask for customer support and search on how to use the product. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

As far as I can tell if PayHOA can integrate more AI features that would be great. Review collected by and hosted on G2.com.

What problems is PayHOA solving and how is that benefiting you?

I mentioned I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, and it is very good for small communities like us to adopt it, since it has all out needs like group emails, expense tracking, documents storage etc. It saved our HOA board tons of time spent on managing HOA. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Thanks for sharing your experience. Making the switch from spreadsheets and Google Groups to a single platform that handles it all is a big step, and we're glad PayHOA has been a good fit for your small community.

As for AI, you're spot on. We've already implemented an AI-powered chatbot ("Penny") for our new website builder to assist homeowners. We're investing significantly in this area, so expect to see a lot more on that front in the coming months. Stuff like AI-powered transaction coding, bank reconciliation, a budget builder, data imports, an admin assistant, etc.

Thanks for being part of of the PayHOA community!

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/31/2025

"Intuitive, Secure, and Supportive—The All-in-One HOA Solution"

5/5

What do you like best about PayHOA?

PayHOA is the management solution that we have been looking for. The user interface is very intuitive. PayHOA customer support is very responsive by way of phone and email. They also provide a great AI help chat. The communication piece provides instant push messages by way of phone, text and email. Our data is accessed by way of a secure web site. We also use the PayHOA Weebly website builder. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

There is no payroll module with PayHOA. Payroll would make PayHOA truly one-stop-shopping. We decided to go with ADP for payroll. Review collected by and hosted on G2.com.

What problems is PayHOA solving and how is that benefiting you?

PayHOA has enabled us to communicate with our members via individual owner portals, and email, text, and phone messaging. Invoicing, payables, and banking can all be done through PayHOA. We also built a website through a PayHOA Weebly site. Our board of directors and members have been very happy with PayHOA so far. We enrolled late in the summer of 2025, and the transition has taken several months. PayHOA support has been there with us every step of the way to help us in our transition. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Thank you for taking the time to share your experience here (and on Capterra). We really appreciate you spreading the word.

We're glad PayHOA has been the solution your board was looking for, and that our support team has been there every step of the way during your transition. It's great to hear your board and members are happy with the platform.

The feedback on payroll is noted. It's not something we offer today, but it's helpful to know where you'd like to see us grow.

Thanks for being part of the PayHOA community.

Annmarie H.

12/29/2025

"Unified Platform for Efficient HOA Management"

4.5/5

What do you like best about PayHOA?

I really like having everything under one software tool with PayHOA. It's great that we can keep data archives of what's happened over the years in our neighborhood. I also appreciate the ability to send surveys to all the homeowners, manage message boards, and send out dues or special assessments, collecting them through PayHOA's financial functions. Essentially, it's just one place where we can tell homeowners to find what they need. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

I do think that a challenge is each community that gets onboarded into PayHOA has different needs. The toughest part was actually the implementation of the tool and loading the documents, creating the forms, and having a way for our neighborhood committees to be able to share information as well as also be able to ask the population for additional help. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Thanks for sharing your experience, Annmarie. It's great to hear that PayHOA has become the central hub for your neighborhood, from archives and surveys to message boards and financial functions.

Getting everything loaded and configured for your specific community takes time, especially when you're working with committees and different information-sharing needs. If there's anything our support team can help with as you continue to refine your setup, don't hesitate to reach out.

Thanks again for choosing PayHOA!

TLRC H.

Small-Business (50 or fewer emp.)

10/6/2025

"Love this software, perfect for tiny to small HOA."

5/5

What do you like best about PayHOA?

The price is definitely the best part about this, but even so that price doesn't matter unless the software is of good quality. There are little things that they do need to refine and fix up, but none of it is critical. All of the critical things are functioning, efficient, and effective. We love that we can quickly send out emails that there is a portal for homeowners to use to check in on things, and that they're adding features that make the process even more efficient, effective and help build communities. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

Some of the formatting changes that happen when you save stuff in their current message board can get a little wonky. We know they're likely working on this, though. There truly isn't any huge downsides. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Thanks for taking the time to leave a review. We love hearing that PayHOA is hitting the mark for smaller communities like yours, and that the core features are working well for you.

We're thrilled you're planning to use the voting feature for your next election. It should make the process a lot smoother than tracking down paper ballots. And we hear you on the message board formatting. We're continuing to refine things like that.

Thanks again for being a PayHOA customer.

Gene B.

President of the HOA

Small-Business (50 or fewer emp.)

9/8/2025

"Ditch your Management Company, Switch to PayHOA"

5/5

What do you like best about PayHOA?

I like the high level of automation in the PayHOA software. Previously we had a management company and I felt like I was doing their job and but they were being paid for my work. With PayHOA, I feel like the software does everything I expect of it and my time commitment has been reduced by over 90%. Not to mention our costs have been reduced by 90% by eliminating our management company. The software is intuitive, easy to use, easy to implement and onboard our HOA and easy integration with our bank accounts. I use it daily just to look at the dashboard but I like the automated emails that alert me to when something requires my attention. Also excellent customer service and support. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

There is nothing bad I can say about PayHOA other than I wish someone would have told me about the product 10 years ago. What a time and money saver. Review collected by and hosted on G2.com.

What problems is PayHOA solving and how is that benefiting you?

PayHOA has eliminated the constant mistakes made by prior the management company. I don't have to double check everything and can trust that the software works as described. PayHOA has a high level of automation that works and I no longer have to send manual reminders for people to pay their assessments on time. I no longer have to tell the management company that they used our money to pay for another associations expenses and then fight to get it back. With PayHOA, there are no mistakes. It just works and saves me time and money. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Wow, thank you for such a thoughtful and detailed review. This is exactly the kind of story we love to hear.

Making the switch from a management company to self-managing is a big decision, and we're so glad PayHOA has made that transition easier for you. The fact that you've reduced both your time commitment and costs by 90% is incredible, and it sounds like you're getting the control and reliability you weren't getting before.

We built PayHOA to do exactly what you described: just work. No chasing down mistakes, no manual reminders, no second-guessing whether things are being handled correctly. It means a lot to hear that the automation, bank integration, and dashboard alerts are delivering on that promise.

And we'll take "I wish someone had told me about this 10 years ago" as the highest compliment. Thanks for spreading the word and for being part of the PayHOA community.

Mitchell M.

1/20/2026

"Simple Yet Robust Management with PayHOA"

5/5

What do you like best about PayHOA?

I really find PayHOA to be a simple yet robust management software platform, which is a huge plus for me. To me, simplicity is the ultimate sophistication, and PayHOA has mastered that. I think the payment transaction history function is superb, and it makes performing bank reconciliation super easy. Also, the initial setup was super easy, adding to the overall ease of use. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

I wish it had an app and I would love to see a function allowing my owners to carry a prepaid balance via paying on the online portal Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Mitchell, we appreciate the review (and the one you also left on Capterra)!

"Simplicity is the ultimate sophistication" is a great way to put it, and it aligns perfectly with our mission: "Powerfully Simple Community Management, For All." We're glad you're experiencing that firsthand, and that the payment transaction history and bank reconciliation features have been easy to use.

We appreciate the feedback on the app and prepaid balances too. Good news on the app: it's in the works. We'll also pass along the prepaid balance suggestion to our product team.

Thanks for being part of the PayHOA community.

Emily B.

Sr. Manager, Consumer Product Marketing

Small-Business (50 or fewer emp.)

11/16/2023

"A must-have for Homeowners' Associations"

5/5

What do you like best about PayHOA?

We’ve used PayHOA to manage our self-run HOA since 2019, and its value has only grown. The platform is powerful, intuitive, and reasonably priced, with subscription costs increasing minimally while new features regularly improve the value proposition. Their support and leadership teams are proactive, responsive, and consistently seek user feedback. Homeowner support is easy thanks to clear guides. It was easy to implement, integrates with multiple platforms. PayHOA is a weekly resource for me as HOA President. Our overall experience has been excellent. PayHOA provides great value, responsive support, and ongoing improvements that make managing a self-run HOA efficient and stress-free. It has allowed our board and homeowners to stay organized, connected, and supported without the high cost of outside management. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

The only drawback we’ve noticed is that uploaded logos appear low-resolution in generated reports. We would also like to see more homeowner control over text and email alert subscriptions, ideally with topic-based preferences (e.g., newsletters, events, safety updates). Review collected by and hosted on G2.com.

What problems is PayHOA solving and how is that benefiting you?

Our board is using PayHOA to budget, balance transactions, invoice homeowners, communicate with homeowners via mail, email, text, and automated voice messaging, manage architectural and general requests, and store documents. We recently took advantage of the integration with Homewise to manage title company requests. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Wow, thank you for this detailed review. Six years with PayHOA is a long time, and we're grateful you've stuck with us as we've grown and improved.

It's clear you're using the platform to its full potential, from budgeting and invoicing to multi-channel communication and the resale documents integration. That's exactly what we built PayHOA to do: bring everything together so self-managed boards can operate efficiently without paying for outside management.

We also really appreciate the specific feedback on logo resolution in reports and homeowner control over alert preferences. Those are the kinds of details that help us keep improving, and we'll pass them along to our team.

Thanks for being part of the PayHOA community for all these years. We don't take that loyalty lightly.

Jamie T.

11/24/2025

"Efficient Property Management with Excellent Support"

4.5/5

What do you like best about PayHOA?

I like PayHOA because of its highly effective and easy-to-use invoices feature, which simplifies the billing process and enables homeowners to pay seamlessly. Additionally, despite initial navigation challenges, I found the customer service to be excellent, very responsive, and knowledgeable, which made the setup process much more manageable. The combination of these aspects significantly enhances my ability to manage HOA property and accounting tasks efficiently. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

I find it challenging to get HOA property owners to create their accounts on PayHOA. Many of them are not very tech-savvy, which makes the onboarding process difficult. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA

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Thanks for taking the time to leave such a detailed review. We're happy to hear that our invoicing and accounting tools are making your daily management tasks easier, and that our support team helped you work through the initial learning curve.

We hear you with the challenges of onboarding homeowners who aren't as tech-savvy. If you haven't already, feel free to reach out to our support team for tips and best practices on getting residents set up. They're always happy to help.

Thanks again for being a PayHOA customer.