---
title: PayHOA Reviews
meta_title: 'PayHOA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 290 reviews by the users' company size, role or industry
  to find out how PayHOA works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 290
  scale: '5'
date_modified: '2026-09-30'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---


# PayHOA Reviews
**Vendor:** PayHOA  
**Category:** [Community Association Management Software](https://www.g2.com/categories/community-association-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 290  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About PayHOA
PayHOA is the leading all-in-one community management software built for self-managed associations and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform. From invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism. No accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5.5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management.



## PayHOA Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** of PayHOA, simplifying management tasks and providing a centralized platform. (26 reviews)
- Users appreciate the **responsive customer support** of PayHOA, highlighting its effectiveness and clarity in assisting with queries. (14 reviews)
- Users value the **time-saving efficiency** of PayHOA, enabling quick management and streamlined communication for their communities. (13 reviews)
- Users value the **effective payment management** of PayHOA, simplifying dues collection and financial tracking for communities. (11 reviews)
- Users value the **instant communication features** of PayHOA, enhancing connectivity through various messaging platforms. (8 reviews)
- Users value the **variety of features** in PayHOA, which enhance management efficiency and streamline community interactions. (8 reviews)
- Users appreciate the **centralized management** of PayHOA, finding it easy to track and manage HOA activities efficiently. (7 reviews)
- Features (7 reviews)
- Reporting (7 reviews)
- Simple (7 reviews)

**What users dislike:**

- Users experience **payment issues** with PayHOA due to slow transaction updates and manual balance adjustments required. (4 reviews)
- Users find the **learning curve steep** , especially for those who are not tech-savvy or older adults. (3 reviews)
- Users face **setup issues** with PayHOA, including delayed bank updates and manual refresh requirements for account balances. (3 reviews)
- Users experience **delays with the banking integration** , leading to frustration in reconciling transactions and account balances. (2 reviews)
- Users report **email management issues** , lacking an embedded system and facing difficulties with formatting and customer service. (2 reviews)
- Lack of Mobile App (2 reviews)
- Users find the **limited features** of PayHOA restrict their flexibility and effectiveness in managing communications and billing. (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Interface Design (2 reviews)
- Users express concerns about **poor reporting** , including low-resolution logos and discrepancies in generated reports. (2 reviews)

## PayHOA Reviews
  ### 1. PayHOA Was a Game Changer for Our Small HOA’s Invoicing and Payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marsha E. | past treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 14, 2026

**What do you like best about PayHOA?**

I’m the treasurer for a small HOA. Before I found PayHOA, I was handling all invoicing and receipts on my own. Every invoice had to be printed, stuffed into an envelope, and mailed one by one. Checks came to our post office box, and then I had to sort them, record the payments, and make deposits manually. On top of that, we didn’t have any way to process credit card payments.

Even though Tour HOA is small by some standards, the whole process was still very time-consuming and burdensome. PayHOA took over those tasks and also let us accept credit card payments, which many of our homeowners had been asking for. It was a real game changer for me.

**What do you dislike about PayHOA?**

Since we are a small HOA there are many features of PayHOA that we don't use.  Its primary purpose is processing all of our financial transactions. The only feature that I initially disliked has since been redesigned.  That has to do with the initial creation of the chart of accounts, though you still have to go under the BUDGET menu option in order to set it up.

**What problems is PayHOA solving and how is that benefiting you?**

1. PayHOA generates all of our invoices and processes all incoming payments through their system. Previously I was doing all of this myself.  I actually burned up my printer.
2. The PayHOA RULES feature expedites categorizing both receipts and expenditures by automatically assigning them to the designated categories.
3. PayHOA prints and mails all correspondence to our homeowners. Previously, we paid a local office supply business to print them  & we stuffed & mailed them ourselves.
All our board members are volunteers and all these features have saved us a tremendous amount of time and headaches.

**Official Response from Earl Laing:**

> Marsha, "I actually burned up my printer" might be the best line we've gotten in a review yet, and it says everything about what board treasurers were dealing with before software like this existed. Going from printing, stuffing, and mailing every invoice by hand to letting PayHOA handle invoicing, mailing, and digital payments automatically is exactly why we built the platform. There's obviously a lot more to it than that, like you mentioned... so hopefully you'll continue to find features that help save time and headaches for you and the rest of your board.

We appreciate the time you put into this very detailed review and for being part of the PayHOA community!

  ### 2. Intuitive, Affordable HOA Software That Makes Communication and Bookkeeping Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill C. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 13, 2026

**What do you like best about PayHOA?**

Our very small HOA (only 34 homes) has really appreciated the affordable cost of this intuitive software. It was easy to onboard all residents, including seniors. The communication templates have been especially helpful, and the accounting program with AI integration makes bookkeeping a snap. We also love that all banking transactions upload and integrate seamlessly with the program. Sending notices to members used to be a real chore, but now it’s quick and easy—done in just a few clicks.

**What do you dislike about PayHOA?**

When I enter checking account transactions for repeat vendors, it doesn’t remember the category, so I have to manually choose it every single time. I also have to pick the bank account from a dropdown each time, which is frustrating when I only have one bank account. It should simply default to the only account I have instead of making me select it repeatedly.

**What problems is PayHOA solving and how is that benefiting you?**

We feel we’re on much more solid legal ground thanks to the direction PayHOA provides through its templates and suggested onboarding letters, among other resources. I also appreciate not having to address individual notice letters anymore, since the Broadcast and Mail Room features handle that for us in a speedy way. Those tools save us hours and hours compared with our prior methods.

**Official Response from Earl Laing:**

> Hey Bill, thanks so much for the detailed review. Your headline/title sums up exactly what we aim to deliver from a company perspective, so we're happy to hear that's been your experience.

The feedback on accounting transactions, vendors, and bank accounts is great user experience feedback that we've passed on to our product team. We appreciate the level of detail you provided there. 

  ### 3. Intuitive Interface That Makes HOA Communications and Payments Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey C. | COO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 13, 2026

**What do you like best about PayHOA?**

I like the interface. Being able to click on an HOA resident and see all communication logs and payment status is extremely helpful. Members also seem to enjoy the ease of adding and updating payment methods. I'm happy with what we pay for the service monthly and we will continue to use it for years to come.

**What do you dislike about PayHOA?**

From talking with some of our members, I’ve heard that a few people find it difficult to locate the log-out button each time they need to sign out.

**What problems is PayHOA solving and how is that benefiting you?**

I’d say the most common communication we send through our PayHOA dashboard is related to landscaping in some form. If we notice that a member has changed their landscaping in a way that isn’t approved under our covenants, it’s very easy to (a) check whether the modification was approved and (b) format a letter and send a reminder through PayHOA, all while keeping our employees’ direct lines of communication protected.

**Official Response from Earl Laing:**

> Thanks for sharing your community's experience, Casey. We're glad that you, the board, and homeowners find the platform valuable and, for the most part, easy to use. To log out, just click the person icon in the top right, then select Sign Out from the dropdown.

  ### 4. Effortless Community Management with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana Y. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

I love that PayHOA's services are extensive and their pricing is better than what we had before. The customer service is very helpful, quick to respond, and they never make me feel embarrassed for asking questions. Penny, the AI ChatBot, is surprisingly knowledgeable and can effectively apply fixes. I have no complaints as they always have an immediate fix when something isn’t clear to me. I like that help is readily available and that PayHOA doesn't slow my work down. I really appreciate the wide variety of reports available for my use, which are exactly what’s needed for our HOA Board meetings. PayHOA was easy to acclimate to, and if I had a suggestion, it would be to provide a complete How To book for new users.

**What do you dislike about PayHOA?**

If I had one suggestion, it would be to have a complete How To book available for new users to print. That would be helpful and save time for the new users and for the PayHOA Customer Service team!

**What problems is PayHOA solving and how is that benefiting you?**

I use PayHOA to solve accounting issues with quick, complete support. It doesn't slow down my work and offers a wide variety of reports that meet our HOA Board's needs perfectly.

**Official Response from Earl Laing:**

> Penny keeping up with your questions and quick support turnaround, that's the combination we're always chasing, Diana. Good to hear the reports are hitting exactly what your board needs too.

On the how-to book, that's a fair ask. The content already lives in our online Knowledge Base at intercom.help/payhoa, we've just leaned away from a printable version since the platform evolves and improves so quickly that a printed copy would go out of date fast. Happy to have support point you to the articles that'd be most useful for new users.

Appreciate you being part of the PayHOA community.

  ### 5. All-in-One Platform with Great Performance, Pricing, and Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Secretary W. | Secretary, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 05, 2026

**What do you like best about PayHOA?**

I love the fact that I can do everything I need to do all in one place. I am able to look at our financials, violations, requests, homeowner information and communication and run every report I need. The performance of the software is great, the pricing is great and the support is well above average. The option to use AI to get questions answered right away is very helpful and well as the integrations within the program. I love how easy it is to navigate the program. Thank you!

**What do you dislike about PayHOA?**

I would have to say that the inability to move from one violation to the other on one property is frustrating. You have to go back to the violations page instead of being able to navigate between multiple violations. It takes a lot more time to get this process done.

**What problems is PayHOA solving and how is that benefiting you?**

Because we are self-managed, it is helping solve all of our problems. This software allows us to store all of the information about our Association all in one convenient place. It takes care of our statements, payments, banking, financials, violations, requests, mailings and a number of other needs. It saves us a lot of time, money and effort.

**Official Response from Earl Laing:**

> We love so much about this review, as it captures the core of what we're trying to provide as a company. It's great you're seeing the early value that AI is delivering in the product as well. That will only get better in the coming months.

Thanks for the feedback on how to improve the violation module. We passed that along to our product team. 

Appreciate you taking the time to share your experience.

  ### 6. Pay HOA: User-Friendly, All-in-One HOA Management with Penny AI and Community Websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Autumn B. | owner/ manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 05, 2026

**What do you like best about PayHOA?**

Pay HOA is very user friendly and consolidates so many aspects of HOA management into one place. The price point makes the program accessible to smaller associations with less available funds opening up further management opportunities. Our owners appreciate the "Penny" AI tool that allows them to receive quick answers at all hours. Having the website platform available for each community is one of our favorite bonuses as it allows us to put all of our HOAs online. The document feature allows for seamless sharing of information and records to complete a transparent management tool.

**What do you dislike about PayHOA?**

I would appreciate a function that allows me to print owner labels or invoices/ statements in a mailing (envelope) structure. We are currently having to type out label lists when we have a mailing that we want to send out ourselves. Due to the turn around time on mailing it does not fit many of our HOA pricing structures to utilize the mailing feature offered by Pay HOA.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA puts the majority of HOA tasks in one place. Consolidating the information, tasks and interactions with owners leaving less space for problems.

**Official Response from Earl Laing:**

> Autumn, I love that Penny (via the Website Builder) is picking up homeowner questions around the clock, so your board isn't on call for every little thing. That is exactly why we built it!

It's also great to hear the document sharing is helping keep things transparent, and that the price point is making all of this accessible for a smaller association like yours. 

Thanks for taking the time to share all of this.

  ### 7. PayHOA Made HOA Management Easy and Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melinda D. | Treasurer/Secretary, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 29, 2026

**What do you like best about PayHOA?**

PayHOA has made managing our HOA significantly easier. As a volunteer treasurer with a full-time job, I really value having everything in one place—from dues and financial tracking to homeowner communication and document storage. It’s easy to use, saves time, and helps keep our association organized and running smoothly.

**What do you dislike about PayHOA?**

There hasn’t been much to dislike. Like any software, there was a bit of a learning curve at first, but once everything was set up, it became very straightforward to use.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA has solved one of the biggest challenges our HOA faces: managing the administrative side of the association without requiring a full-time commitment from volunteer board members. By centralizing homeowner information, dues, financial records, architectural requests, documents, and communication in one platform, it has eliminated a lot of manual work and reduced the risk of things slipping through the cracks. As a full-time working professional who also serves as treasurer, PayHOA has made it possible to stay organized, respond to homeowners more efficiently, and manage the association confidently without spending countless hours on administrative tasks.

**Official Response from Earl Laing:**

> The title of this review says it all. Thanks for the review, Melinda. We're glad to have you as a customer!

  ### 8. Streamlined HOA Management with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin S. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

I like that PayHOA is easy and intuitive to use, making it a one-stop shop for everything we need. I appreciate being able to link deposit transactions to units, upload documents, send messages, and do invoices all in one place. It has significantly cut down on manual processing and streamlined tasks, saving me time. It's also simple to share information with board members or volunteers, as I can easily change their permissions. Furthermore, it keeps everything well organized, which makes handoffs easy when there's turnover in the board or committee members. The initial setup was very easy, and switching from Quicken to PayHOA has brought us more features suitable for our association.

**What do you dislike about PayHOA?**

Some features like the amenity request don't really translate to our small association. I also struggle with some of the budget and reports for the finances because we have other accounts that aren't linked, and I don't really know how to include them manually. Because of that, I can't use all of the report features for the finances and then I end up having to do some of that manually.

**What problems is PayHOA solving and how is that benefiting you?**

I find PayHOA saves time by cutting manual processing, streamlining tasks, and making it easy to share and manage permissions among board members and volunteers.

**Official Response from Earl Laing:**

> Erin, thanks for walking through both sides here, especially the shift from Quicken. We're glad the deposit-to-unit linking and permission changes are cutting down on manual work and making handoffs easy for your board.

We're always working to make the platform work better for associations of every size, and notes like this genuinely help us prioritize what's next. 

Appreciate you being part of the PayHOA community!

  ### 9. Streamlined HOA Management with Real-Time Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony A. | Datacenter Technician, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

I really appreciate how PayHOA gives me visibility into everything going on within our HOA. As a treasurer, it's awesome to have transactions, violations, homeowner and property information all in one place. It saves me a lot of time since I no longer need to go through multiple people or manage long email threads like I did with our previous management company. I can just use the dashboard and get the information I need in minutes. Having live transaction visibility is a huge plus; I can see directly what comes out of our account and act quickly if something's not approved by the board. I also love the ability to access direct and up-to-date information, which lets me confidently interact with homeowners. If any contact information is incorrect, I can directly fix it without relying on a third party. Plus, the initial setup was very easy, and the support during the transition was helpful, which made everything quite smooth.

**What do you dislike about PayHOA?**

I find the voting experience to be quite basic. It's functional for getting homeowner vote tallies for amendments and other decisions, but it's rudimentary when it comes to filtering out invalid votes. For instance, if homeowners owe a balance at the time of voting closure, it's a very manual process to remove those votes. This feels like something the software should handle automatically rather than requiring us to manually adjust for it.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA gives me visibility into transactions, violations, and property info, all in one place. It saves time and ensures I act on the right information, avoiding the delays and incorrect data problems I had with our previous management company.

**Official Response from Earl Laing:**

> Anthony, this made our day. Ditching multiple people and long email threads for one dashboard is the kind of win we build PayHOA for, and it's good to hear the transition and setup felt smooth too.

Voting is one of our newer modules, and we've gotten a lot of great feedback on how to improve it, yours included. We're actively working on it, so keep an eye out for improvements there in the near future.

Appreciate you being part of the PayHOA community!

  ### 10. Easy-to-Use HOA Management That Saves Time and Money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark D. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

Easy to use UI. Information is well arranged with key metrics available quickly.
Owner portal allows owners to see their account status, set up auto payments and submit requests or questions.

Broadcast feature keeps owners up to date on issues, reminders and notice of meetings.
The documents feature allows owners access to key HOA documents such as By-Laws, CC&Rs, Meeting minutes and Insurance documents.

Budgeting is simple and the graphics help show the status of expenses and revenues.
Reports are well formatted with many options to see exactly what is happening with finances.

Vendor reports help keep management aware of payables and also to generate 1099s as needed.

We use most all of the features in our self managed association and it makes management simple and efficient and greatly reduces the workload of the board and saves us a lot of money over a management company that scarcely attends to the needs of the association.

Add to that the support from PayHOA that is quick, and helpful and the decision to go with PayHOA makes itself.

**What do you dislike about PayHOA?**

PayHOA is very fully featured. We do not use every feature that it offers but that is because of our particular needs.

**What problems is PayHOA solving and how is that benefiting you?**

What is most useful is the ability to keep on top of finances, accurately account for expenses, budget, automate assessment collection and keep owners informed.

**Official Response from Earl Laing:**

> Mark, this reads like a checklist of exactly what we built the platform to do. Glad the owner portal and broadcast feature are taking work off your plate too, and that support has been quick when you've needed it.

Appreciate you being part of the PayHOA community!

  ### 11. PayHOA Put Us Back in Control—Faster, More Efficient HOA Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** DuWayne G. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

We previously used an HOA management company that handled most of the day-to-day items for our HOA, and we were paying almost 20% of our annual budget to them. Since transitioning to PayHOA, we’ve been able to keep that money in our budget and use it for things that actually benefit our residents.

It did take some time to get everything entered, balanced, and running smoothly, but it was absolutely worth the effort. The system has put us back in control of our own finances, regulations, and community operations. Whenever questions have come up, the PayHOA staff has responded quickly.

PayHOA has also created a real-time connection with our residents. In the past, it could take over a month to submit items to our management company and see them acted on. With PayHOA, we sometimes see results in less than a week. Overall, it has significantly reduced the workload we would have had without the PayHOA system.

**What do you dislike about PayHOA?**

The only downside I can think of is how much time it took to onboard everything from our previous HOA Management Company. Learning the site/software was definitely a process, but the time investment ended up being worth the effort. PayHOA also has a multitude of information videos, which made it much easier to understand the platform and implement the different sections of the site.

**What problems is PayHOA solving and how is that benefiting you?**

The PayHOA site allows us (the HOA board) to be proactive instead of simply reactive to any issues that arise in the neighborhood. We have a clearer understanding of "to-do" and actionable items and a simple way (the dashboard) of keeping track of everything. Having PayHOA has definitely reduced our costs and increased our responses to neighborhood needs.

**Official Response from Earl Laing:**

> Keeping close to 20% of your annual budget in your own hands instead of handing it to a management company, and putting that toward things residents actually notice, that's the shift we hear about most, DuWayne. The month-plus turnaround dropping to under a week is a great specific to have too.

The onboarding lift is real, we know that, and we were glad to work through it with you. Sounds like it paid off, the board being back in control of its own finances and operations is exactly the outcome we're aiming for.

Glad to have your community on board.

  ### 12. Streamlines HOA Management, But Bank Integration Needs Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane W. | Regional Catering Sales Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

I appreciate how PayHOA allows me to organize the accounting for costs incurred as well as provides an accounting system for collected HOA dues in an organized fashion. It also lets me update new owners of condos instantly and change and add vendors to the system, which is really useful. Having a professional platform for new owners to view and the ability to organize forms to report to board members in a timely fashion are great features. PayHOA works best with the transition from board members and treasurers. On a scale of one to 10, I would rate the initial setup an eight, which is pretty easy. I am likely to recommend it, giving it a 10 out of 10 in likelihood for recommendation.

**What do you dislike about PayHOA?**

The Plaid system does not interact or interface with our bank account efficiently. It does update from time to time, but sometimes the link is broken, and I have to manually go in and connect the bank account to the HOA bank account from time to time.

**What problems is PayHOA solving and how is that benefiting you?**

I find PayHOA helpful for organizing our accounting for costs and HOA dues. We can update condo owners quickly, manage vendor changes, and organize forms for board reporting, ensuring smooth transitions between members and treasurers. EASY TO INPUT ANNUAL BUDGET & compare year over year financials in a professional format.

**Official Response from Earl Laing:**

> Diane, a perfect 10 for recommending us. Says a lot. We'll keep working to get that 8 out of 10 on setup to a 10 out of 10. 

On the Plaid connection breaking on you sometimes, that's a fair frustration, and one we hear sometimes from other users too. Our integration with Western Alliance Bank is built specifically for associations and tends to hold that connection more reliably. Happy to share more if you're interested, just reach out to support@payhoa.com. 

Glad to have your community on board and thanks for the review!

  ### 13. From Managed to Self-Managed, PayHOA Made the Jump Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua S. | Founder, Digital Marketing Consultant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

The feature that has made the biggest difference for us is the ability to send email and text blasts to the entire community. As a self-managed HOA, we rely heavily on our pressurized irrigation system, and when there is a shutoff or maintenance issue, being able to notify every resident immediately has been huge. We have actually gotten compliments from residents thanking us for the transparency and speed of communication, something that was not possible when we were running through a third party management company.

Maintenance requests and architectural committee approvals have also been genuinely useful. Instead of tracking these through email threads, everything comes in through the platform, gets routed appropriately, and there is a clear record of what was requested and approved.

**What do you dislike about PayHOA?**

The main friction point for us is the connection between invoices and payments in PayHOA and the actual records in our bank account. It does not feel fully connected, and reconciling the two takes more consistent attention than we are always able to give it. We are an all volunteer board, everyone has a full time job, and this is a side responsibility, so we are not always going to be on top of it the way a dedicated bookkeeper would be. When we do stay on top of it, it works well and helps keep our balance sheet accurate, but the gap between the platform and our bank is something we notice.

Different board members use PayHOA at very different levels. As the president I am probably the power user, while others mostly just respond to notifications for things like polls or architectural review requests. That has not really been a problem, PayHOA works fine for both types of users, but it is worth noting the platform serves a range of comfort levels reasonably well.

**What problems is PayHOA solving and how is that benefiting you?**

We transitioned from a fully managed HOA to a self-managed one, and PayHOA has been the platform that made that transition realistic. Getting stood up was about as easy as we could have hoped for, largely self-serve, but it also felt like support was there if we needed it. That mattered a lot going from a management company handling everything to an all volunteer board handling everything ourselves.

Before, we struggled with getting timely information out to the community, especially around our pressurized irrigation system, where uptime and availability really matter to residents. Now we can send email and text blasts the moment there is a shutoff or maintenance issue, which has resulted in residents actually thanking us for the transparency and speed of communication. That level of direct communication was not something we had when a third party was managing us.

We also struggled with tracking maintenance requests and architectural committee approvals through scattered email threads. Now everything comes through the platform, gets routed appropriately, and there is a clear record of what was requested and approved, which has cut down significantly on things falling through the cracks.

**Official Response from Earl Laing:**

> Joshua, going from managed to self-managed is a big transition, so it's great to hear the jump felt manageable and that residents have actually noticed the difference with the text and email blasts, especially for something as critical as your irrigation system. Routing maintenance requests and ARC approvals through the platform instead of email threads is exactly the kind of change that saves volunteer boards real time.

On the invoice and bank reconciliation gap, that's fair and something we're looking at closely. Our new Treasury Balance functionality and AI feature can hopefully help close some of those gaps for you. Our Bookkeeping services may also be worth looking into. 

If it'd help, our support team can take a closer look at your workflow to identify opportunities to expedite closing those gaps. Just reach out at support@payhoa.com.

Thanks for taking the time to share this. We can genuinely tell you put a fair amount of time into this review.

  ### 14. PayHOA Makes It Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gino D. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 19, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

I like how easy this software makes it to manage the association’s business, including invoicing, tracking, and homeowner information. If I hit a stumbling block, the instant AI works well, and beyond that, the staff at PayHOA will always meet with me by the next day, if not the same day. Overall, the software is straightforward and easy to use. Natalie Jordan and the team at PayHOA are consistently helpful, and they’ve helped me immensely when I’ve needed to figure out issues. The price is reasonable and cost-effective for our needs. I would heartily recommend PayHoA to any business.

**What do you dislike about PayHOA?**

I really can't say that there are things I dislike.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA solves billing, homeowner mailings, accounting, budgeting, tracking balances, posting invoices for dues, maintaining homeowner information, and transmitting information to homeowners about events and changes. PayHOA is freeing up my time for other activities like meeting vendors onsite and maintaining the property. I could not do without PayHOA.

**Official Response from Earl Laing:**

> Gino, having both the software and support in your corner is the kind of experience every treasurer should get, especially when the team can meet with you by the next day, if not the same day. Glad the AI assist is catching stumbling blocks quickly too, and that pricing has stayed reasonable for what you're getting. We're here if you ever need anything!

  ### 15. PayHOA Made Self-Management Easy and Saved Us $20K a Year

**Rating:** 5.0/5.0 stars

**Reviewed by:** Coley S. | Execitive Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

PayHOA is an easy to use platform.  We termintated our property management company a little over two years ago.  Since switching and utilizing PayHOA, it has given our community more control over expenses, invoicing, and a better overall approach to community management.  We only pay $65 a month, and the tools provided are far superior to anything we were receiving with our management company.  Budget creation and tracking, payables, community notices/violations are all rolled into this one platform.

The initial set up took less than two hours, asdie from inputing all of our previous accounting transactions as we switched mid fiscal year.  Overall, PayHOA has helped our community save over $20k a year in management fees.

**What do you dislike about PayHOA?**

So far, we have not encountered a downside.  The support is responsive, and if they cannot resolve it same day, you receive follow up within 24 hours.

**What problems is PayHOA solving and how is that benefiting you?**

PAyHOA eliminated our need for an outside property management company and accountant.  We are able to self manage our community with ease and limited outside support.

**Official Response from Earl Laing:**

> Coley, $20k a year in savings after cutting the property management company is the kind of number that makes this job worth it. Getting there in under two hours of setup, mid fiscal year no less, and still having budgets, payables, and violations all in one place says a lot about what self-management can look like done right. Appreciate you being part of the PayHOA community!

  ### 16. PayHOA is a great package to simplify HOA Mgmt

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat K. | Retired, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** March 04, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

PayHOA has been very helpful, this includes the software and their support.  Let me start off by saying their support is "stellar" (and I am a former IT Operations manager overseeing 12,000 Support Agents).  The response is quick and they don't give you "half-answers", something that annoys me, because then both the subscriber and PayHOA must waste more time.  So it is great that they understand the intent of the questions.  Their online support content I would say is "decent."  It does sometimes force me to ask for agent support, but not often.  The onboarding process was pretty simple, once I got the hang of it (and I am more of a "try it and then fix it if I break it" guy.  So, it is pretty intuitive, and again, their support team is very helpful and willing to do whatever it takes to onboard an HOA.

A helpful feature we use this last year was the ability to vote on a special assessment. Our state of Idaho requires us to get a majority vote on special assessments . We needed to do one to replace failing, damaged sidewalks. It's never easy to ask people for money but pay HOA made it super easy to set up the ballot and let people vote, and then tabulate the result. Super easy. 

I think the thing I also like is the ability for property owners to submit "requests" back to the board and committees, which allows for a great distribution of labor and response.

**What do you dislike about PayHOA?**

I always have a lot of suggestions, so it's not so much a "dislike" but something that would help:  The "Request" engagement forms to interact with a requestor are not all that intuitive and terminology does not reflect intended actions.  For example, interactions with a requestor should be THE MOST IMPORTANT THING so it should be the most intuitive.  The lack of a simple, intuitive user experience and interface has caused some dropped balls.  I don't want to put a heavy weight to this issue, but it is the one thing that was most troubling for me, and then, every single committee member has stumbled on this, and we have to keep having training on it (which says, it is not intuitive enough, in my opinion).  Reach out if you would like me to explain this more, altho I have shared feedback about this with their support team.

**What problems is PayHOA solving and how is that benefiting you?**

Giving our board members better control, visibility and engagement with our property owners. Enabling is to invoice property owners and track their payments. It's especially nice if they can pay directly in the application. In our case we chose to absorb the fees for Bank transactions , but let the property owners pay for credit card transaction fees. Overall it makes cap payments very easy.

**Official Response from Earl Laing:**

> Pat, this might be the most thorough review we've gotten, and we mean that as the highest compliment. Reviews like this are exactly why we read every one closely instead of skimming. Thank you, thank you, thank you for the time you put into this. It shows 100%.

We're glad the support team lived up to "stellar," and that the special assessment vote for your sidewalk repair went as smoothly as it did, tabulating results shouldn't be the hard part of asking neighbors for money.

We appreciate the detailed feedback on the Request forms and empathize that usability and ease of use should be paramount to the experience with PayHOA. Feel free to reach out to me directly at earl@payhoa.com so I can hear more about what you're running into and get it in front of our support and product teams. At the very least, I can maybe help get it prioritized.

Appreciate you being part of the PayHOA community, and thanks again for the fantastic review!

  ### 17. Outstanding, User-Friendly Platform for Self-Managed HOAs

**Rating:** 5.0/5.0 stars

**Reviewed by:** The Vineyard V. | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 23, 2026

**What do you like best about PayHOA?**

PayHOA has been an outstanding platform for our self‑managed Association. As the Treasurer of a 59‑home community, I can confidently say this is the best solution available for HOAs that want to operate efficiently without the cost of hiring a property manager. PayHOA has empowered our small community to self‑manage with confidence, transparency, and professionalism. It’s cost‑effective, reliable, and thoughtfully designed for Associations like ours. Highly recommended for any HOA looking to modernize operations and reduce expenses without sacrificing quality.

**What do you dislike about PayHOA?**

No concerns or issues to report. It's user friendly.

**What problems is PayHOA solving and how is that benefiting you?**

The system is intuitive, organized, and incredibly user‑friendly. It preserves all of our documents securely, keeps our records centralized, and makes day‑to‑day administration smooth and stress‑free. The built‑in templates and forms are a huge advantage — they streamline communication, improve consistency, and save us valuable time.

**Official Response from Earl Laing:**

> Wow, this is such high praise. Thanks so much for the detailed review! We're happy to hear that you're finding so much success with PayHOA.

  ### 18. All-in-One HOA Management Tools in One Intuitive Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt C. | Vice President, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

PayHOA brings all the necessary tools together in one place, making it possible for homeowners to manage an HOA effectively.

**What do you dislike about PayHOA?**

Overall, the interface is intuitive and easy to navigate, but there are a few situations where you have to remember to take an extra step. For example, after issuing a violation, you need to reopen it in order to send it to the homeowner by mail. The main thing that frustrates me as a user is the delay in sending paper letters or reports—10 days to 2 weeks is simply too long in many cases.

**What problems is PayHOA solving and how is that benefiting you?**

Without PayHOA, we would have to hire a management company at significant expense to handle our small-to-medium-sized HOA (about 60 homes). That added cost would likely also mean giving up some level of control and discretion. With PayHOA, we as homeowners can manage our own HOA ourselves at a reasonable price.

**Official Response from Earl Laing:**

> Managing a community of around 60 homes without hiring a management company, while keeping real control and discretion, is the kind of value PayHOA is built for, so we're glad to hear how well that is going.

On the extra click before mailing a violation, that's actually by design, since mailing costs extra we want it to be a clear choice rather than something that happens automatically. 

On timing, first class mailings typically go out in 5 to 8 business days. If you were on the standard mailing option, that estimate runs closer to 2 to 3 weeks, so switching to first class might get you there faster. Happy to have support confirm which option you're on if that'd help. 

Thanks for taking the time to share your feedback!

  ### 19. Simplified HOA Finances with an Easy Interface and Helpful Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mitch R. | Systems Engineer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 15, 2026

**What do you like best about PayHOA?**

PayHOA greatly simplifies our homeowner association's financial management process. We used QuickBooks in the past, but it was overengineered and complicated for what we needed. It also limited who could serve on the board as the Treasurer. PayHOA is a much simpler interface that anyone on our board can use to manage finances or create reports. I also appreciate that the PayHOA team assigns someone who helped get us up and running.

**What do you dislike about PayHOA?**

PayHOA provides a solid foundation, but is still building its platform to full functionality. On the plus side, there are lots of updates and new features arriving all the time. On the downside, sometimes adding one feature has broken another or changes where to find something.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA gives us a much simpler and user-friendly interface for the level of sophistication that homeowner association financials require. It also gives us a way to manage maintenance requests, a central repository for documents, and simplifies our homeowner closing process.

**Official Response from Earl Laing:**

> Thanks for the review, Mitch.

We're glad PayHOA gave your board a simpler alternative to QuickBooks, especially for managing the Treasurer role and reporting. Great to hear our onboarding team helped get you up and running smoothly.

As a systems engineer, you probably understand better than most that building a platform means constant iteration, and new features can sometimes shift things around or introduce hiccups. We're working hard to tighten that process, so updates cause fewer breakages over time.
Thanks for your patience as we continue to push to make PayHOA better. Feel free to share specifics on what's breaking or what you'd like to see next.

Appreciate you being part of the PayHOA community!

  ### 20. Easy to Navigate—Confidently Managing Invoices and Billing from Day One

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheyenne H. | Admin/Assistant Community Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 03, 2026

**What do you like best about PayHOA?**

Ease of navigability; it is my first day using this software, and I am already logging invoices, creating payables, editing unit info and billing owners with the same confidence that I had only after weeks of practice using other softwares.

**What do you dislike about PayHOA?**

I wish there was a quicker, more efficient way to search owners across all of the communities in my portfolio. For example: I am new to this company and have not yet committed all street names & their corresponding communities to memory; therefore, when an email comes in without any information that would identify which HOA they live in, I have to ask my colleagues if they recognize the name or ask the email sender to clarify.

**What problems is PayHOA solving and how is that benefiting you?**

INVOICES!! They were a huge pain at my prior employer. They are so easy with PayHOA..!

**Official Response from Earl Laing:**

> Cheyenne, it's great to hear INVOICES are no longer a huge pain for you. Glad we could help with that. :)

On searching owners across your whole portfolio, good news: the global search bar in both your org view and the PMC dashboard already searches by name, email, unit title, and address across every community you have access to, not just the one you're in. If it's not surfacing results that way for you, loop in support@payhoa.com and they can take a look. 

Thanks for the review!

  ### 21. Easy, Straightforward Portal That Makes Finding Information Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chi S. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 13, 2026

**What do you like best about PayHOA?**

The ease of use, user friendly when it comes to finding the exact information I need and that no one feels the need to call support or have the entire neighborhood be onboarded. The login portal itself for users or board members is pretty straight foward.

**What do you dislike about PayHOA?**

There is no mobile app. Which is not a deal breaker by any means but for those of us active and on the board, we're not always at our computer so it is a bit difficult to navigate the web portal on our mobile devices.

**What problems is PayHOA solving and how is that benefiting you?**

Simple use and ease of access for all HOA information - neighbors info to transactional history. Sometimes the previous solution we used made this hard to use or difficult to navigate and PayHOA solves all those problems.

**Official Response from Earl Laing:**

> Hey Chi, appreciate you taking the time to share your experience and leave a review. It's great you're finding the platform easy to use and valuable for managing your community. 

A mobile app is on the road map for the back half of this year, so keep a close eye out for that.

  ### 22. Ideal for Self-Managed Communities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh M. | Principal Specialist: Estimating &amp; Pricing (E&amp;P) - Tools &amp; Training Analyst, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 13, 2026

**What do you like best about PayHOA?**

I appreciate PayHOA's simplicity and their responsive customer service. Their tiered pricing structure is helpful since it allows us to stay in a lower tier due to our small community size, which is really beneficial. I like that they have additional features like a website tool, even if we haven't used them yet, it's nice to have options available. The initial setup was easy, though it took some time. I also value their efficiency in addressing any minor user interface issues through their customer support.

**What do you dislike about PayHOA?**

I think there are some minor user interface bugs that occasionally pop up. They don't stop you from using the main functions of the tool, but every now and then you might hit a little glitch. When that happens, you may need to escalate the issue via the AI server agent to a human to get it sorted. But the team is pretty good about tackling these problems.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA helps us invoice members, track payments, facilitate voting, manage architectural reviews, and handle vendor payments. It also simplifies accounting and tax reporting, which is crucial for our community management.

**Official Response from Earl Laing:**

> Josh, thanks so much for the review. Love the headline. Self-managed communities are our bread and butter. Every piece of software has bugs every now and then, but we're happy you've had a great experience with PayHOA, and when you have encountered issues, they've been resolved quickly. Appreciate you being part of PayHOA!

  ### 23. Effortless HOA Management with Exemplary Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana H. | Artificial Intelligence Consultant, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** September 01, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

I love how PayHOA allows us to self-manage our HOA smoothly, integrating our bank account seamlessly and importing all our data to keep everything up-to-date. The customer service is absolutely exemplary, with their team being kind, understanding, and incredibly helpful. We've had two online training sessions where they helped train our board members, making it really easy to integrate everything. The messaging system where residents can submit maintenance requests or notifications is also really handy.

**What do you dislike about PayHOA?**

Webvault transaction details do not fully integrate within the transactions

**What problems is PayHOA solving and how is that benefiting you?**

I use PayHOA to self-manage our HOA, saving on high management fees with easy data import and bank integration. It simplifies resident communications and maintenance requests while delivering excellent customer support.

**Official Response from Earl Laing:**

> Dana, thanks so much for the kind words. We're glad you've had such a great all-around experience with PayHOA!

  ### 24. Well-Designed, Intuitive System with Fast, Knowledgeable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2026

**What do you like best about PayHOA?**

The system is well designed for its purpose. For example, I can access information by resident name, home location, or payment status. The menu is intuitive, and it’s easy to find the information I need. The support is also very good—they respond quickly and provide knowledgeable answers.

**What do you dislike about PayHOA?**

Like all software systems there is a learning curve in the beginning and it is sometimes difficult to know the impact of one action on other parts of the system. I recommend taking the time to review the how-to videos. Also the interface with the bank institution is not seamless - making an online payment to a vendor requires several steps and figuring out ledger balance versus bank balance can be a challenge.

**What problems is PayHOA solving and how is that benefiting you?**

Residents recently took over management of our HOA from the builder so we were faced with setting up our own system from scratch. PayHOA provides a ready-made structure with an intuitive interface and support options. Even with the usual learning curve, PayHOA saved us considerable time in set-up and saved us from making newbie mistakes. It also saves time in day-to-day management by streamlining invoicing and communication processes while at the same time allowing customization when necessary to meet individual resident needs. The online portal is helpful for posting information and giving residents the ability to send emails too.

**Official Response from Earl Laing:**

> Thanks so much for this review and for sharing your positive experience with PayHOA. We're glad the platform is providing solid value to your community and that you were able to power through the initial learning curve (you're spot on, this exists on every platform). With our new enhancements with Stripe Treasury, making payments to vendors should get a lot easier for you. 



  ### 25. PayHOA: the easiest win a self-managed board can buy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trey T. | Network Admin IV, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 06, 2026

**What do you like best about PayHOA?**

PayHOA's biggest value is automated dues collection with bank integration and autopay, which removes most of the manual billing and reconciliation work for a self-managed board. 
Upsides: low cost with no feature gating across tiers, an easy learning curve for rotating board members, and consolidation of violations, documents, voting, and communications into one platform

**What do you dislike about PayHOA?**

Limited customization, where the modules are rigid and configuration options run out fast once you want something beyond the default workflow, and transaction fees, which erode the low subscription price and disproportionately hit smaller associations or specific payment methods.

**What problems is PayHOA solving and how is that benefiting you?**

We are a small HOA with only 11 homes. We cannot afford a property manager and PayHOA has effectively become that for us. Their user support was outstanding in helping me get everything set up.

**Official Response from Earl Laing:**

> Trey, thanks for laying out just how many ways PayHOA is paying off for your community.

As a network admin yourself, you know the trade-off between a simple experience and deep configurability. We'll continue to work on striking the right balance with that. 

We consider it an honor to serve as your HOA's digital property manager. Glad we could be that for you.

  ### 26. PayHOA Automation Saves Time at a Low Cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark R. | Vice Predident - Board Member, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 12, 2026

**What do you like best about PayHOA?**

The PayHOA automation includes lockbox and direct posting of debits from your bank account. Great amounts of time are saved for a very low cost.

**What do you dislike about PayHOA?**

If you choose to use the cash basis accounting the system still uses accruals on the balance sheet. Accounting package needs some fine tuning. Numbers are still accurate but cash basis numbers aren't always classified properly.

**What problems is PayHOA solving and how is that benefiting you?**

Our HOA doesn't want to go to a management company. Not having expertise in the accounting area is one reason that many HOA's have to go to a management company. PayHOA automates this function and many others such as resale certificates so it allows HOA's to keep control.

**Official Response from Earl Laing:**

> Thanks for the kind words and for taking the time to leave this review, Mark. We're glad your self-managed association is having a great experience with PayHOA. We're always looking to improve the core of our platform, especially the accounting features, so your feedback is helpful. 

  ### 27. Streamlined HOA Management, Incredibly Cost-Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria P. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 30, 2026

**What do you like best about PayHOA?**

I like that PayHOA enables our community to pay their dues seamlessly without the board having to put in a lot of work to manually log everything. It automates many tasks, saving board members time. I enjoy being able to send out fees request forms and having everything uploaded in one place so that community members can access the information easily instead of asking board members. PayHOA is also quite inexpensive compared to a management company, which allows our community to save money for other purposes. I find the billing feature especially valuable because it lets us continue with our tasks monthly with less effort and hassle.

**What do you dislike about PayHOA?**

I noticed some difficulty among older community members in connecting their bank accounts, but I was able to assist them relatively easily.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA allows community members to pay dues easily, saving the board from manual logging. It automates tasks, saving time, and centralizes information so members access everything effortlessly. It's more affordable than a management company, letting us focus funds elsewhere.

**Official Response from Earl Laing:**

> Appreciate you taking the time for this detailed review, Victoria. There's always a bit of a learning curve with new software, especially with those who might be a little less tech-savvy, we're happy to hear you figured it out. It's great to see PayHOA providing value in multiple areas of managing your community.

  ### 28. Perfect for Self-Managed Neighborhood Communities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ruth G. | Benefits Administrator, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 28, 2026

**What do you like best about PayHOA?**

I find PayHOA very simple to use, especially when it comes to addressing questions, issues, or concerns. I appreciate that HOA due invoicing is easy, and I like receiving notifications of requests, which keeps everything transparent. The dashboard is great for quick viewing, and setting it up for our neighborhood community was fairly easy, even though it took a little time to learn. It's also cost-effective, which helped us self-manage our small community after firing our property management company. I would definitely recommend PayHOA for small neighborhood communities that don’t have amenities and require minimal maintenance.

**What do you dislike about PayHOA?**

I'm still working out how to use the meeting notes feature when holding board meetings. It took a little time to learn during the initial setup, although it was fairly easy.

**Recommendations to others considering PayHOA:**

I would definitely recommend PayHOA for small neighborhood communities that don’t have amenities and require minimal maintenance.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA makes HOA due invoicing easy, simplifies handling ARC requests, and addresses questions with transparency. It notifies of requests and is simple to use, making it cost-effective for self-managing our community.

**Official Response from Earl Laing:**

> Appreciate the detailed review, Ruth! We're happy to hear you're finding PayHOA easy to use and a viable alternative to traditional management companies.

  ### 29. Intuitive, Easy to Use, and Packed with the Right Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Magnolia Farms HOA . | Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 26, 2026

**What do you like best about PayHOA?**

Fairly intuitive and easy to use. All of the expected/required features are there without being too overwhelming (like, Quickbooks, for example).

**What do you dislike about PayHOA?**

Need some more formatting options for financial reports. Some of the columns are offset and jenky when the pdf is produced.

**What problems is PayHOA solving and how is that benefiting you?**

NOTE: the word "problems" is plural; your question is grammatically incorrect, when you ask "what problems IS PayHOA solving...". You lose points right there for lack of attention to detail and appearing to be non-English speaking. PayHOA is solving the obvious problemS of having to manage an HOA organization with lay-people. It handles our financial and communication needs with an off-the-shelf solution that we don't have to modify or program.

**Official Response from Earl Laing:**

> We appreciate the review and love working with Magnolia Farms!

  ### 30. User-Friendly with Stellar Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyla D. | Treasurer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 21, 2026

**What do you like best about PayHOA?**

I use PayHOA as the treasurer of my HOA board and really like that it's pretty user-friendly. It streamlines tasks like collecting assessments, tracking payments, and maintaining homeowner contact information, which makes it easier to manage financials and generate reports. The opportunity for homeowners to pay assessments online is a nice convenience, and I also appreciate the ability to send mass messages to the community and track their opening status. The platform stays up-to-date with regular improvements. My favorite thing, though, is the amazing customer service. Everyone I’ve dealt with when I email PayHOA responds very quickly, and they’re thorough, knowledgeable, and friendly. It's comforting to know there's solid support when needed.

**What do you dislike about PayHOA?**

One thing I would say is better connectivity between accounts and anywhere accounts are listed. I noticed a place where the owners and units were just text and now they’ve become a link to take you to the unit. There are still places that don’t have this kind of link, which would be helpful. Also, it would be helpful if we could have the ability to open the contact information to owners so that they could make changes themselves and upload documents directly into their homeowner accounts.

**What problems is PayHOA solving and how is that benefiting you?**

We find PayHOA simplifies our tasks by allowing online payments and tracking communications efficiently. The platform is user friendly and lets me maintain financials in the same program, plus the customer service is amazing.

**Official Response from Earl Laing:**

> Thanks so much for the review, Kyla. We appreciate you taking the time to do this detailed review. 

It's great to hear you're realizing so much value across the entire PayHOA platform (and support!). The incremental improvements you suggested to the user experience are also valuable in helping continue to make life easier for admins and homeowners alike.

  ### 31. PayHOA keeps our Community Connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew P. | HOA Board Treasurer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** August 10, 2026

**What do you like best about PayHOA?**

Pay HOA is very user-friendly. It helps keep all your finances organized and accurate. It has saved us a lot of money filing our tax return. It has brought our community closer together. Can’t imagine our Cabin community without pay HOA.

**What do you dislike about PayHOA?**

Of course, we would always like the cost to be less, but, to be honest, it is worth every penny

**What problems is PayHOA solving and how is that benefiting you?**

Pay HOA has made our tax return a breeze. It’s easy to file 1099s. Communication with members is easy with their text/email system. With a couple of clicks, we can get the word out to the entire association. Architectural reviews have become much easier. Paying vendors and receiving payments from members is a piece of cake.

**Official Response from Earl Laing:**

> Matthew, thanks for the time you put into this detailed review. We very much appreciate it. "Worth every penny" is music to our ears. We're glad you've had such a positive experience thus far and have been able to leverage our tax return services as well. 

  ### 32. Economical, Responsive, and Feature-Rich for HOAs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark P. | Treasurer, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 16, 2026

**What do you like best about PayHOA?**

I appreciate that PayHOA is much more economical for our small community compared to the HOA management company we initially used. As the treasurer, I find it solves critical problems like keeping accurate accounting for each household, sending annual invoices, and tracking late fees. I also use PayHOA to pay vendors and to create 1099 forms during tax season, which adds great value. The most valuable aspect for me is the reports and reconciliation features, which make it easy to show the board how money is being accounted for. Additionally, I love their responsiveness whenever I have a problem or question. The setup was pretty easy, even though I'm not a finance person.  They offer a lot of assistance to get started.  In addition PayHOA has a lot more to offer with features we haven't utilized yet.

**What do you dislike about PayHOA?**

While PayHOA can be accessed on a mobile device, it works much better on a PC.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA keeps accurate accounting, sends annual invoices, tracks late fees, pays vendors, and creates tax forms. Its reports and reconciliation features make financial transparency easy for the board.

**Official Response from Earl Laing:**

> Mark! It's always great to hear from our testimonial videos on another platform. It made my day seeing this message. Thanks for helping us spread the word!

A mobile app is on our roadmap, and you should see it in the near future. More to come on that. 

Thanks again!

-Earl Laing
VP of Marketing, PayHOA

  ### 33. Centralized HOA Management with Strong Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
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**Reviewed Date:** January 19, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

I like that PayHOA allows us to handle invoicing directly through the software. It's also great to keep track of communications we send out, including seeing if emails have been received, opened, and if links within them have been clicked. The new voting feature is pretty good too, letting us vote for board members or changes to our CC& Rs. Another thing I appreciate is the ability to store key documents all in one central location, making administration tasks much more manageable. We had great support from the software provider, and the initial setup was fairly easy.

**What do you dislike about PayHOA?**

I'd like better integration with Gmail. Right now, it would be nice if we could actually use Gmail and have it integrated more tightly with PayHOA so we don't have a separate window to have to create and send emails

**What problems is PayHOA solving and how is that benefiting you?**

I use PayHOA for our HOA administration. It handles invoicing, communication, voting, and document storage all in one place, making it easier for us. It also lets us track email engagements to see if people receive, open, or click on them.

**Official Response from Earl Laing:**

> We're glad PayHOA is helping you manage your HOA without the cost of an outside provider, and that the invoicing, communication, and payment tracking are working well for you.

We appreciate the feedback on setting up different payment schedules too. We'll pass that along to our product team.

Thanks for choosing PayHOA, and for the review!

  ### 34. Simple, Responsive, and Affordable, with Excellent Onboarding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 13, 2026

**What do you like best about PayHOA?**

The system hits a sweet spot for self managed associations. While they recently are branching out to embrace management companies, they are staying focused on their core customers, which means keeping things as simple as possible.

The interface is quick and responsive, but also a little on the simplistic side. This can be a bug or a feature, but I have warmed to it being a feature. There is basic Google Calendar read integration, limited to a single calendar. I'd love to have more robust support, but I totally understand how that quickly complicates things, too. Before you know it, feature creep can ruin simplicity, and I think the PayHOA design people understand this.

All of this comes at a very low price. Yet the onboarding support is excellent. Documentation and Knowledge Base articles are robust, and maturing AI features are very helpful.

**What do you dislike about PayHOA?**

The documents interface is klunky. Again, is it a bug or a feature? It is a formal records storage facility and really isn't intended as a collaboration platform. Even so, only a short list of file types and name extensions are allowed, which is frustrating to a techie. Lastly, there is a 100 MB limit on the file size, too small for Board meeting video files, which in our state are part of the official Association record.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA provides an adequate system of record for most Association management functions. After finding no management companies in our price range that are actually worth the price and follow through on promises, it feels good to get things accomplished.

**Official Response from Earl Laing:**

> Wow, thanks so much for the detailed review. It's awesome to see you're realizing so much value across the breadth of the platform. There is a lot more coming on the AI front that will continue to build on pretty much everything you mentioned. Keep an eye out for that.

The feedback on documents is incredibly helpful. If you don't mind reaching out to me at earl@payhoa.com, I'd love to learn more about your state so we can dig into how to improve this aspect of the platform.

Again, we appreciate the time and effort put into this review!

  ### 35. Great Value and Support That Makes HOA Management Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Love M. | Storage Engineer/Professional Services Consultant, Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 29, 2026

**What do you like best about PayHOA?**

Here's a polished review you can use:

What I like most about PayHOA is the exceptional value it provides for the cost. The platform offers a robust set of features that make managing our HOA significantly easier, from financial tracking and reporting to homeowner communications and document management. Compared to other HOA management solutions, PayHOA delivers a tremendous amount of functionality at a very reasonable price point.

Another standout feature is the customer support. The PayHOA team is responsive, knowledgeable, and genuinely committed to helping their customers succeed. Whenever we've had questions or needed assistance, support has been quick to respond and provide clear, helpful guidance. Their dedication to customer service, combined with the platform's ease of use and affordability, makes PayHOA an excellent choice for HOA management.

**What do you dislike about PayHOA?**

There is very little to dislike about PayHOA. If I had to identify an area for improvement, it would be the reporting capabilities, AI, and automation of reports. While the system provides the reports needed for day-to-day HOA management, some reports are somewhat rigid and offer limited customization options. Additional flexibility, advanced filtering, and more robust ad hoc reporting would make it even easier to analyze data and generate board-specific insights.

That said, PayHOA continues to enhance the platform, and the overall value, ease of use, and customer support far outweigh this minor limitation.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA has centralized many of our HOA's critical functions into a single, easy-to-use platform. It has simplified financial management, homeowner communications, document storage, architectural review tracking, and record keeping, eliminating the need for multiple systems and manual processes. This has improved transparency, increased efficiency, and reduced the administrative burden on our volunteer board members.

The platform also provides homeowners with convenient access to important documents, account information, and community updates, resulting in better communication and engagement. As a self-managed association, PayHOA has helped us operate more professionally while keeping costs under control, delivering significant value for both the board and the community.

**Official Response from Earl Laing:**

> Hi Love, Thank you for such a thoughtful and detailed review. We're really glad PayHOA has helped centralize so many of your community's critical functions, from financial management and architectural review tracking to homeowner communications and document storage. Hearing that it's reduced the administrative burden on your volunteer board, and that our support team has been responsive along the way, is exactly the kind of impact we hope to have.

Regarding reporting...more flexibility, customization, and ad hoc reporting are areas we know matter to boards, and we've passed your input along to our product team. Specifically on AI and automation, we've got a lot of exciting developments on the way.

Appreciate you being part of the PayHOA community.

  ### 36. Streamlines HOA Management with Minor Communication Hiccups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark L J. | Founder, Small-Business (50 or fewer emp.)

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**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 10, 2026

**What do you like best about PayHOA?**

I like that PayHOA helps us minimize extra work by consolidating HOA responsibilities into one platform, instead of using different applications. I also appreciate the feature that allows cabin owners to log in to their own accounts and pay their assessments online, which saves me from having to go to the post office to manually deposit checks. This feature contributes to better time management and efficiency with PayHOA.

**What do you dislike about PayHOA?**

I would like the ability to email individual homeowners or email board members without sending it to spouses or other owners of the cabin. When you communicate, it seems like everything goes to the unit rather than to the individual. If a unit has multiple owners, everything goes to all of them rather than any one person.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA helps manage community interaction and reduces extra work by consolidating tasks into one platform. I like that cabin owners can log in and pay online, saving me trips to the post office and manual deposits.

**Official Response from Earl Laing:**

> Hey Mark, great to see you're realizing the time and money savings. We also love that you can streamline everything into a single platform. All those things are such core value propositions for the platform, and we appreciate you sharing them. 

That's great feedback on the ability to email individual homeowners. We've passed that off to our product team. 

Thanks again for the review!

  ### 37. PayHOA: Perfect for Small Self-Managed Condos—Invoicing, Collections & Budgeting Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Urban 8 U. | Treasurer, Small-Business (50 or fewer emp.)

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**Reviewed Date:** August 02, 2026

**What do you like best about PayHOA?**

PayHOA is the perfect solution for a smaller, self-managed condo association like ours that provides invoicing, payment collection, transaction reconciliation, budgeting and more capabilities at a reasonable price.

**What do you dislike about PayHOA?**

While it's great for invoicing and collection from owners and sending a check to vendors who don't accept cards, It's more of a pain dealing with reimbursements to owners. The only option is sending a check if they don't want an account credit.

**What problems is PayHOA solving and how is that benefiting you?**

We save a lot of time: invoicing and payment collection, including charging late fees, is basically on auto-pilot after it's set up. The banking integration uses AI to reconcile statements + there's the ability to create next years  budget based on the current year.

**Official Response from Earl Laing:**

> It's always nice to hear from one of our testimonial videos on another platform!

It's really cool to see you call out AI reconciliation (a newer feature) and we loved your "autopilot" comment. That's basically where we're steering the product moving forward, more to come on that.

Fair point on reimbursements being a pain. Treasury Balance, one of our newest features, should make paying owners back a lot smoother going forward. 

Glad to have your community on board, and thanks again for sharing your experience (in multiple ways)!

  ### 38. PayHOA Made Our HOA Self-Sufficient - Easy Setup and Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jamie S. | HOA Member, Small-Business (50 or fewer emp.)

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**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

PayHOA was simple to set up and comes with great customer support. It made it very easy for us to get our HOA self-sufficient. They seem to have thought through the necessary features, and the built-in AI help is a nice addition as well.

**What do you dislike about PayHOA?**

There is no application so the mobile interface is a little bit more difficult to use. I also think the pricing is a little bit on the high side, but comparable to other options and certainly cheaper than a management company.

**What problems is PayHOA solving and how is that benefiting you?**

We have a small HOA and it is allowing us to self-manage rather than hire a third party manager. It also has helpful add ons like taxes that make our lives easy.

**Official Response from Earl Laing:**

> Jamie, love that PayHOA helped make self-managing feel doable, that's exactly what we aim for when a small HOA is deciding whether to break away from a management company. Glad the setup and support made that leap easier, and good to hear the AI help is pulling its weight too.

On the app front, a dedicated mobile experience is on our roadmap so the day to day gets easier on a phone. And on pricing, it scales with unit count, so cost should track pretty closely with the size of your community. Happy to have support walk through plan options if that's useful.

We're if you ever need anything!

  ### 39. Streamlined HOA Management with Comprehensive Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitchell F. | Trustee

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**Reviewed Date:** August 05, 2026

**What do you like best about PayHOA?**

I really like the fact that PayHOA is multi-user and user friendly, allowing all members of our HOA to access and use it for their needs. Another thing I appreciate is that all bills are paid through the system and recorded, making our financial statements and expenses transparent to all members and users. It's also great that they're continuously adding functionality, like the resource scheduling module for community resources and the ability to hold elections using their voting module for officers.

**What do you dislike about PayHOA?**

I find it cumbersome that transactions have to be recorded, approved, and categorized, with some requiring checkboxes to be marked as outside revenue. It might be easier if certain transaction types, like interest from a CD, could be checked for all time once instead of individually each time interest is received.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA gives us a consistent way to invoice, communicate, review, and share documents. It provides transparency in financial statements and automates our processes, solving our previous issues with lack of availability to all members.

**Official Response from Earl Laing:**

> Hey Mitchell, it seems like your community is getting some great use out of PayHOA's core functionality, and some of our newer features as well...which is fantastic to see. We're if you ever need anything. Thanks for the review!

  ### 40. Fantastic support from PayHoa

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ross N. | HOA Compliance, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

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**Reviewed Date:** August 20, 2026

**What do you like best about PayHOA?**

The support is fantastic. The modules within PayHOA are easy to use. Also, it offers tremendous flexibility around permission-based access for multiple people that exist on a board for an HOA.

**What do you dislike about PayHOA?**

There is currently a 'bug' around permission based access. That said, my director of customer success has assured me a resolution is coming soon.

**What problems is PayHOA solving and how is that benefiting you?**

Managing 300+ residential homes including collecting dues, issuing violations and tracking those toward full resolution. It's simply beyond what an Excel spreadsheet can do. Furthermore, it has real-time connection to our bank account etc. This allows a single dashboard for full visibility into the status of the home owner's association.

**Official Response from Earl Laing:**

> Appreciate the review, Ross. We're glad you found the platform easy to use and the support to be fantastic. 

  ### 41. Efficient for Small HOA, Needs Improved Fund Connectivity

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brad D. | Small-Business (50 or fewer emp.)

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**Reviewed Date:** August 04, 2026

**What do you like best about PayHOA?**

I like that PayHOA is an easy way to communicate with the homeowners in our community of 50 homes. Having the emails and being able to relay correspondence collectively or to a few accounts makes it easier to share information whenever we need to communicate as a board. The software helps with our accounts receivable and payables, and it allows homeowners to pay their annual dues through the site, which is helpful. The customer support is also a positive aspect; they are easily accessible and willing to meet for fifteen or thirty minutes to guide you through the process if there are any challenges associated with the website. Additionally, PayHOA provides value as it enables a smooth transition to the next treasurer once I step down from the board, ensuring continuity in managing the finances.

**What do you dislike about PayHOA?**

The biggest issue I've experienced with PayHOA is that it doesn't connect our CD for reserve accounts. It connects our bank accounts and reserve accounts, but the lack of connection with the CD means we don't have full visibility of the monies available in our HOA. Resolving this issue would be very helpful.

**What problems is PayHOA solving and how is that benefiting you?**

We find that PayHOA balances our finances and keeps our ledger aligned with the bank. It streamlines communication with homeowners and facilitates their dues payments, while customer support is accessible and helpful.

**Official Response from Earl Laing:**

> Brad, you basically covered our whole value prop in one review: streamlined communication, cleaner finances, responsive support, and even succession planning for the next treasurer. Thanks for putting that much thought into it.

On CD connectivity, fair callout. Bank linking has historically relied on Plaid, an industry-leading provider, but we know it has gaps with certain account types, such as CDs. Our new Stripe Treasury Balance functionality should hopefully help close that visibility gap going forward. Reach out to support@payhoa.com for more details on timing or setup. 

Appreciate you being part of the PayHOA community!

  ### 42. Time saving HOA tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
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**Reviewed Date:** January 05, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

PayHOA is one stop shop for all my needs on managing HOA community, especially you can send emails and announcements to all the community member easily, also homeowner can see the latest update from payhoa too.

**What do you dislike about PayHOA?**

Since now everything comes with AI, I would suggest PayHOA to start integrate with some AI tooling like creating a better announcement or message based on my simple description.

**What problems is PayHOA solving and how is that benefiting you?**

I mentioned I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, and it is very good for small communities like us to adopt it, since it has all out needs like group emails, expense tracking, documents storage etc. It saved our HOA board tons of time spent on managing HOA. Also it is a great tool with many functionalities built in like document management, poll, schedule meetings, overall I like it.

**Official Response from Earl Laing:**

> Thanks for sharing your experience. Making the switch from spreadsheets and Google Groups to a single platform that handles it all is a big step, and we're glad PayHOA has been a good fit for your small community.

As for AI, you're spot on. We've already implemented an AI-powered chatbot ("Penny") for our new website builder to assist homeowners. We're investing significantly in this area, so expect to see a lot more on that front in the coming months. Stuff like AI-powered transaction coding, bank reconciliation, a budget builder, data imports, an admin assistant, etc.

Thanks for being part of of the PayHOA community!

  ### 43. Efficient HOA Management with Easy Setup and Engaging Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** tony s. | Delivery Driver, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 31, 2026

**What do you like best about PayHOA?**

I like that PayHOA allows all of our members to pay their HOA dues, which really helps in lessening the paperwork we have to do for things like fines and violations. The record-keeping capabilities are also quite beneficial, and I appreciate the interactive features that enhance communication between our members and the admins on-site. I find it valuable that members can easily access and check the bylaws through the platform, especially using the AI feature search engine. Setting up PayHOA was extremely easy for our association.

**What do you dislike about PayHOA?**

The mobile version of PayHOA is a bit quirky. On an iPhone, you have to flip the phone different ways to save changes or send emails. It doesn't work well with a phone and is hard to navigate.

**What problems is PayHOA solving and how is that benefiting you?**

We find that PayHOA lets our members easily pay dues, reduces paperwork, and allows us to handle fines and violations. It also supports our record-keeping and enables easy access to bylaws with the AI search engine, smoothing our processes.

**Official Response from Earl Laing:**

> We love, love, love to hear how AI is making bylaws easy to pull up, plus cutting down on paperwork for fines and violations. Sounds like a real win for your team, and there is lots more to come on this front. 

You're right that most of PayHOA is built with desktop in mind first. A dedicated mobile app is actually on our roadmap and should smooth out the on-the-go experience before too long.

Thanks for the review, Tony!

  ### 44. Efficient HOA Management with PayHOA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marista U. | Board member, Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 30, 2026

**What do you like best about PayHOA?**

I love the ease of using PayHOA; it’s very easy to use. The system drastically reduces the amount of time to manage tasks, like paying the landscaper, since I can handle everything within PayHOA without needing to go out and mail a check. I appreciate having control as I approve the invoices. Resell documents are a breeze now, saving so much time, and from a record-keeping perspective, everything is centralized in one place. The residents in our neighborhood are happy with it too. Homeowners can log in and see what they owe, their statements, and exactly where our money is going, helping us budget effectively. I particularly like the payment automation system that allows me to issue payments to vendors without hassle. Transitioning from manual processes to PayHOA was very easy; I watched a video, uploaded documents, and everything worked like a charm. I give it a rating of 10 out of 10, which reflects my satisfaction.

**What do you dislike about PayHOA?**

Ease of use. We are fully automated.

**What problems is PayHOA solving and how is that benefiting you?**

I find that PayHOA drastically reduces the time needed for tasks like paying vendors and handling HOA assessments. It streamlines everything for me with ease of use, automating payments while letting me retain control over approvals. Everything is centralized for my better record-keeping, and reselling documents are now a breeze for me.

**Official Response from Earl Laing:**

> Marista, To quote Michael Scott from The Office..."Well, my weaknesses are actually strengths." :)

We'll happily take that.

All jokes aside, sounds like PayHOA is pulling real weight for your board. Thanks for putting this much time into this review. It shows.

  ### 45. Clean, Modern Interface That’s Easy for Boards and Owners

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erika O. | Treasurer, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 14, 2026

**What do you like best about PayHOA?**

The platform is relatively easy to learn for board members and self-managed associations. Owners also find the portal simple to navigate for payments and account access. Day-to-day tasks like posting announcements, managing owner information, and collecting assessments are straightforward.
The interface is clean and modern compared to older HOA software systems. Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity accounts, and reserve reporting.

**What do you dislike about PayHOA?**

While the platform works well for most daily operations, there are occasional limitations and reporting inconsistencies when handling more complex accounting adjustments. Certain transactions, such as reserve expenses, transfers between accounts, and historical corrections, can sometimes appear in ways that distort financial reports if not carefully configured. 
Timing of process checks. Too lengthy. Can take up to 12 days.

**What problems is PayHOA solving and how is that benefiting you?**

We are a small HOA community that was paying high fees for property management but was still required to do a lot of the work. PayHOA helped to reduce our costs substantially allowing us to get other services for our community.

**Official Response from Earl Laing:**

> Thanks for the thoughtful review, Erika. Our UI/UX team loves your comments on the "clean, modern interface." That's something they work hard for, so it's great to hear that's how PayHOA has felt for your board and your owners. Day-to-day operations being straightforward and the cost savings adding up is exactly what we set out to do for every community we work with, so that is great to see as well.

We hear you on the accounting workflows and check processing timing. Those are real friction points, especially for treasurers, and we've shared the full picture with our product team. If you ever want to walk through specific examples, our support team (support@payhoa.com) is happy to help.

Appreciate you being part of the PayHOA community.

  ### 46. Affordable, User-Friendly HOA Software with Outstanding Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 29, 2026

**What do you like best about PayHOA?**

We’ve been very pleased with PayHOA, especially given how affordable it is compared to other HOA management software. The system is a little different from others I’ve used in the past, but it’s still fairly user-friendly. There are a few nuances to learn at first; however, once you understand them, it becomes very intuitive and easy to use.  What truly sets PayHOA apart, however, is its outstanding customer support. Liz has been absolutely exceptional. She consistently goes above and beyond to help resolve issues, responds quickly, and takes the time to ensure everything is working correctly. It's rare to find someone so knowledgeable, patient, and genuinely committed to helping customers succeed.

**What do you dislike about PayHOA?**

There’s a lag in how quickly reports update after I’ve entered new information. Sometimes I have to log out and log back in before the transaction shows up correctly in the reports.

**What problems is PayHOA solving and how is that benefiting you?**

When we decided to take over management of our small HOA, we needed software that was intuitive and cost-effective, yet still strong enough to help us prepare clear, well-defined monthly financial reports.

**Official Response from Earl Laing:**

> We're really happy PayHOA landed as both affordable and intuitive once you got past the initial learning curve, and that the support experience has been so great. That kind of hands-on, patient help is exactly what we aim for. Glad to have your community on board.

  ### 47. Intuitive, Secure, and Supportive—The All-in-One HOA Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 31, 2025

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about PayHOA?**

PayHOA is the management solution that we have been looking for. The user interface is very intuitive. PayHOA customer support is very responsive by way of phone and email. They also provide a great AI help chat. The communication piece provides instant push messages by way of phone, text and email. Our data is accessed by way of a secure web site. We also use the PayHOA Weebly website builder.

**What do you dislike about PayHOA?**

There is no payroll module with PayHOA. Payroll would make PayHOA truly one-stop-shopping. We decided to go with ADP for payroll.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA has enabled us to communicate with our members via individual owner portals, and email, text, and phone messaging. Invoicing, payables, and banking can all be done through PayHOA. We also built a website through a PayHOA Weebly site. Our board of directors and members have been very happy with PayHOA so far. We enrolled late in the summer of 2025, and the transition has taken several months. PayHOA support has been there with us every step of the way to help us in our transition. We also use Western Alliance Bank through PayHOA. Fund transfers are a breeze, but we have experienced problems with account interest being properly calculated.

**Official Response from Earl Laing:**

> Thank you for taking the time to share your experience here (and on Capterra).  We really appreciate you spreading the word.

We're glad PayHOA has been the solution your board was looking for, and that our support team has been there every step of the way during your transition. It's great to hear your board and members are happy with the platform.

The feedback on payroll is noted. It's not something we offer today, but it's helpful to know where you'd like to see us grow.

Thanks for being part of the PayHOA community.

  ### 48. Efficient and Accurate Payment Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** James D. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

I really like PayHOA for its ability to help me keep track of deposits, which simplifies managing roughly 50 deposits every month and ensures all payments have been received on a timely basis. The reporting mechanism stands out as a significant feature, making tasks like taxes and account reconciliation much more straightforward by allowing me to check which payments have been made by unit. Additionally, sending out invoices is a breeze with PayHOA. I can send invoices to all 36 units at once, even if each unit has a different amount, and it's still simple. I find it to be a major time saver, especially with the ability to send invoices and messages via email to all the individual units. It's also nice to have a database with all of our owners and their contact information, so I never have to look up emails because they're all right there in the system for me, saving me time. Overall, the accuracy and time-saving features make PayHOA invaluable for our condo association.

**What do you dislike about PayHOA?**

Not applicable

**What problems is PayHOA solving and how is that benefiting you?**

I use PayHOA to track 50 monthly deposits, ensure timely payments, and send customized invoices efficiently. It saves time, offers accurate reports, and provides easy access to owner contact info, making my admin tasks much simpler.

**Official Response from Earl Laing:**

> Thanks for the review, James. We appreciate you sharing your positive experience!

  ### 49. Designed specifically for HOAs but Slow Support and Outdated AI Help

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

I like that it is designed specifically for HOAs. I like that you can see who has seen and read emails.

**What do you dislike about PayHOA?**

The customer support is slow and non responsive - several times I have had to wait days for a simple question.. The AI assistant is out of date (like, it will say "click on this button" but the program has been changed and that button doesn't exist anymore). The third party they use for payments to vendors takes weeks before the vendor receives money. The maintenance requests are not easy to review or prioritize or update. The system does not allow for autopay to be assigned to a specific unit. The system does not correctly report items on the reports if the invoice date and payment date are not in the same month. We would like more options on reporting and accounting. For example, we would like to be able to have a main/operating account and reserve/savings accounts. But we need the option to combine or separate those on reports. Typically the main account is budgeted and the reserve is not.

**What problems is PayHOA solving and how is that benefiting you?**

Our business started using PayHOA before I started. So I don't have a comparison to "before"

**Official Response from Earl Laing:**

> We're glad you appreciate that the platform was built specifically for communities and the transparency needed for effective management.

Everything else here, the support delays, the outdated AI support assistant, vendor payment timing, maintenance request workflow and the reporting and account structure gaps, is more than I want to try to run through in a review reply.

I'd rather get you directly connected with our team to work through all of it. Feel free to email me at earl@payhoa.com and we'll set up time to go through each one. Thanks!

  ### 50. A Lifesaver for HOA Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly P. | VP of People &amp; Investor Relations, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 28, 2026

**What do you like best about PayHOA?**

I like PayHOA because it's incredibly easy to use and streamlines everything, which saves a lot of money by not having to outsource accounting. The accounting features are just as good as QuickBooks, but even better since they're tailored towards HOAs. The onboarding specialist makes the setup process really simple and it doesn't take much time, and they even offer an accountant for doing taxes at the end of the year for an extra fee, which makes it really easy as well.

**What do you dislike about PayHOA?**

I would not change anything about PayHoa.. it has exceeded my expectations.

**What problems is PayHOA solving and how is that benefiting you?**

PayHOA simplifies accounting tasks for my dad's owner-managed HOA, saving money by not needing to outsource. It's as good as QuickBooks but tailored for HOAs. The onboarding specialist made setup easy, and the platform is user-friendly enough for my dad, who has no accounting background. It also increased the cash balance because the platform makes on-time payments so easy, they now have everyone paying automatically through the platform.

**Official Response from Earl Laing:**

> Kelly, "as good as QuickBooks but tailored for HOAs" is basically our whole pitch in one line, so it's great to hear it's actually holding up. The onboarding specialist and being able to hand off taxes at year-end sound like they took the two most stressful parts of running this and made them simple.

Thanks for taking the time to share this!


## PayHOA Discussions
  - [What is PayHOA used for?](https://www.g2.com/discussions/what-is-payhoa-used-for) - 1 comment

- [View PayHOA pricing details and edition comparison](https://www.g2.com/products/payhoa/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+19%3A36%3A34+-0500&secure%5Bsession_id%5D=f4503e31-45ff-4cdd-90a1-0a01ac57c0aa&secure%5Btoken%5D=74dca1fa96f0ec55c5fbd1e4c4f67c75b0faef5e9de511a7602c69cc9443a5a2&format=llm_user)

## PayHOA Features
**Communication**
- Mass Communication
- Calendar
- Member Notifications
- Digital Bulletin Board
- Website Builder

**Member Management**
- Member Profiles
- Member Database

**Property Management**
- Payment Gateway
- Maintenance Requests
- Property Management Tools - Community Association Management

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