# PayHOA Reviews **Vendor:** PayHOA **Category:** [Community Association Management Software](https://www.g2.com/categories/community-association-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 86 ## About PayHOA PayHOA is the leading all-in-one community management software built for self-managed HOAs, COAs, POAs, and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform—from invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism—no accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management. ## PayHOA Pros & Cons **What users like:** - Users love the **ease of use** of PayHOA, making HOA management efficient and straightforward for families. (26 reviews) - Users commend PayHOA for its **responsive customer support** , appreciating quick, knowledgeable assistance for effective management. (14 reviews) - Users value the **time-saving features** of PayHOA, which enhance efficiency and streamline HOA management significantly. (13 reviews) - Users value the **convenient payment management** of PayHOA, streamlining financial tasks and enhancing community communication. (11 reviews) - Users value the **instant communication** features of PayHOA, facilitating efficient contact through phone, text, and email. (8 reviews) - Users value the **variety of features** in PayHOA, which enhance management efficiency and streamline community interactions. (8 reviews) - Users appreciate the **centralized management** of PayHOA, finding it easy to track and manage HOA activities efficiently. (7 reviews) - Features (7 reviews) - Reporting (7 reviews) - Simple (7 reviews) **What users dislike:** - Users often face **payment issues** with PayHOA due to delays and manual updates, complicating transaction management. (4 reviews) - Users find the **learning curve steep** , especially for less tech-savvy individuals and older property owners. (3 reviews) - Users face **setup issues** with PayHOA, including manual updates and delays in transaction synchronization with the bank. (3 reviews) - Users experience **delays in banking integration** , often facing frustration when reconciling transactions within the PayHOA system. (2 reviews) - Users struggle with **email management issues** , lacking an embedded system and facing formatting limitations in communications. (2 reviews) - Lack of Mobile App (2 reviews) - Users find the **limited features** of PayHOA restrict their flexibility and effectiveness in managing communications and billing. (2 reviews) - Poor Customer Support (2 reviews) - Poor Interface Design (2 reviews) - Users express concerns about **poor reporting** , including low-resolution logos and discrepancies in generated reports. (2 reviews) ## PayHOA Reviews ### 1. Clean, Modern Interface That’s Easy for Boards and Owners **Rating:** 4.5/5.0 stars **Reviewed by:** Erika O. | Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about PayHOA?** The platform is relatively easy to learn for board members and self-managed associations. Owners also find the portal simple to navigate for payments and account access. Day-to-day tasks like posting announcements, managing owner information, and collecting assessments are straightforward. The interface is clean and modern compared to older HOA software systems. Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity accounts, and reserve reporting. **What do you dislike about PayHOA?** While the platform works well for most daily operations, there are occasional limitations and reporting inconsistencies when handling more complex accounting adjustments. Certain transactions, such as reserve expenses, transfers between accounts, and historical corrections, can sometimes appear in ways that distort financial reports if not carefully configured. Timing of process checks. Too lengthy. Can take up to 12 days. **What problems is PayHOA solving and how is that benefiting you?** We are a small HOA community that was paying high fees for property management but was still required to do a lot of the work. PayHOA helped to reduce our costs substantially allowing us to get other services for our community. **Official Response from Earl Laing:** > Thanks for the thoughtful review, Erika. Our UI/UX team loves your comments on the "clean, modern interface." That's something they work hard for, so it's great to hear that's how PayHOA has felt for your board and your owners. Day-to-day operations being straightforward and the cost savings adding up is exactly what we set out to do for every community we work with, so that is great to see as well. We hear you on the accounting workflows and check processing timing. Those are real friction points, especially for treasurers, and we've shared the full picture with our product team. If you ever want to walk through specific examples, our support team (support@payhoa.com) is happy to help. Appreciate you being part of the PayHOA community. ### 2. PayHOA Delivered Fast, Affordable HOA Billing With Robust Security **Rating:** 5.0/5.0 stars **Reviewed by:** Marty B. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about PayHOA?** PayHOA met the needs of our 73-home HOA at an affordable price when we needed a new billing system within six weeks. We were able to import most of the homeowner and fiscal data from the previous fiscal year and have automatic billing ready in just a few weeks. Some manual entry was still required, but it only took a few hours total to complete 12 months of data. Security permissions are also robust. **What do you dislike about PayHOA?** The website builder isn’t able to publish links to documents that we want to make available to the general public without requiring a secure login. **What problems is PayHOA solving and how is that benefiting you?** PayHOA allowed us to avoid the cost and time of using QuickBooks Online and Network Solutions web hosting by providing a single solution that replaced both. It also added capabilities we didn’t have before, including mass communication, online payments, and architectural review management. **Official Response from Earl Laing:** > Marty, getting a 73-home HOA live with a year of imported data in a six-week window is a tight turnaround, and we're glad PayHOA held up. The security permissions call-out means a lot too. That side of things gets a lot of attention from us behind the scenes. On the website builder feedback, you're right. Requiring a secure login for document access was an intentional choice in the initial build of that feature. That said, public-facing document links are already on our product team's radar with logged feature requests, and feedback from a webmaster on this one helps make the case. Appreciate you being part of the PayHOA community! ### 3. Effortless HOA Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cal J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about PayHOA?** I love how PayHOA automates payment collection, invoice creation, and outreach, which saves me from constantly having to collect checks, follow up with people, or go to the bank. It's simple to use and set up, and the support has been super helpful—quick to respond and willing to spend time with me. I appreciate that the product continues to improve. The features I use the most, like invoice creation, payment tracking, dues tracking, and bookkeeping, make things much easier than handling everything manually. It was great to integrate with Plaid, especially since my small regional bank was supported, which was really important to me. **What do you dislike about PayHOA?** Nothing **What problems is PayHOA solving and how is that benefiting you?** PayHOA automates the payments collection, invoicing, and follow-up for my 14-person HOA, so I don't have to manually collect checks or visit the bank. It organizes all information well, making invoice creation, outreach, and payment tracking much easier and efficient. **Official Response from Earl Laing:** > Cal, taking the manual collection, bank runs and follow-up off the plate of a 14-person HOA is exactly why PayHOA exists. Glad to hear it's landing that way for you. The Plaid call-out means a lot too. Getting regional bank support right matters, and we're glad yours was covered from the start. Same goes for the support experience. Our team puts a lot into being the kind of help boards can actually rely on. And on the continuous improvement front, that's the bar we're holding ourselves to. Appreciate you being part of the PayHOA community! ### 4. Invaluable HOA tool **Rating:** 5.0/5.0 stars **Reviewed by:** Anisa B. | HOA Board Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about PayHOA?** Integration of many different features, from payment system to service requests and many more. **What do you dislike about PayHOA?** Wish it also had payroll since we have a small number of part-time employees. Also, wish it had a toggle function for admin users who also own units. That way they can switch between admin view and regular user view. Some of our board members are not the most tech people and while they need access to admin rights it would be best they could switch that off so they don't do something wrong. **What problems is PayHOA solving and how is that benefiting you?** PayHOA has been a game changer when it comes to bringing our self-managed hoa community into the 21st century. It's a way to keep all documents and records in one place and will ensure continuity of information as board members join or leave. The payment system is easy to use for both the admin and user side. Communicating with owners has become a lot easier also. **Official Response from Earl Laing:** > Thank you for the review. We love hearing that the platform has helped bring your self-managed community into the 21st century. Having all your documents and records in one place, with continuity as board members come and go, is exactly the kind of foundation we want to help communities build. The feedback on payroll and a toggle between admin and user views is helpful. We'll share both ideas with our team. We appreciate you being a PayHOA customer! ### 5. Cost-Effective Property Management with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Conrad R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about PayHOA?** I love the super clean user interface of PayHOA. The customer support is responsive, which I find really valuable, especially since they quickly addressed a bug on mobile. It's been easy to pay bills and review outstanding balances on units, which streamlines our management tasks. PayHOA is very cost-effective. We were able to replace our QBO and Bill.com subscriptions with PayHOA for less than the cost of each tool individually, while gaining all the property management features we needed. The initial setup was also easy. Overall, PayHOA has organized our association's overall management cost-effectively, with all the necessary transparencies owed to fellow unit owners. **What do you dislike about PayHOA?** No mobile app. Accessing the platform through a browser on the phone is not ideal. Make a mobile app. **What problems is PayHOA solving and how is that benefiting you?** PayHOA cost-effectively organizes property management with necessary transparency for owners. It replaces multiple subscriptions, saving costs and offering the features we need like billing and maintenance fee management, website hosting, and more. **Official Response from Earl Laing:** > Hey Conrad, Thank you for the detailed review. Replacing QBO and Bill.com with a single platform for less than the cost of either one is exactly the kind of win we're built for, and it's great to hear the UI, support and setup all landed well too. On the mobile app, we hear you. The good news is it's on our roadmap for this year. We don't have more details to share just yet, but it's coming. Stay tuned. Appreciate you being part of the PayHOA community. ### 6. Best thing since sliced Bread !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Rob H. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** We are using this product to manage Condominium for only a few months, but we have really enjoyed the product. Its great you can do all of the payables to your vendors Accept payments from your home owners Plus it does all the accounting from your bank accounts. **What do you dislike about PayHOA?** The tracking of money in specific accounts is a little odd but we have worked around it. **What problems is PayHOA solving and how is that benefiting you?** Having a company that sucks at managing our association. **Official Response from Earl Laing:** > "Best thing since sliced bread" — we'll take it. Really glad PayHOA has made managing your condo community easier, especially on the financials side. Payables, vendor payments and bank account accounting are some of the core things we've built to make a treasurer's life a little less complicated. We hear you on the account tracking. If you ever want to talk through how to set things up in a way that feels more intuitive for your community, our support team (support@payhoa.com) is always happy to help. Appreciate you being part of the PayHOA community Rob! ### 7. Effortless HOA Management with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Corynne B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about PayHOA?** I appreciate how easy it is to use and how affordable PayHOA is. It is so easy to send communication via email or snail mail to our residents; it's seamless. The initial setup was very easy, as we just had to input info and PayHOA practically took care of the rest. **What do you dislike about PayHOA?** There is nothing I have found to dislike PayHOA. **What problems is PayHOA solving and how is that benefiting you?** PayHOA simplifies accounting, handles architectural requests, complaints, by-law enforcement, communication, billing, and directory management. I find it easy to use and affordable, with seamless communication options via email or snail mail. **Official Response from Earl Laing:** > Thanks for the review, Corynne. "Effortless" is a high bar for a platform that's handling accounting, architectural requests, by-law enforcement, communication (email and snail mail), billing and directory management. That's a lot of ground to cover, and we're proud to be part of how it gets done. Appreciate you being part of the PayHOA community! ### 8. Effortless Management and Communication with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about PayHOA?** I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, the ease of use on the feature are my favorite, I especially like the broadcast features, it allows admin to send group emails to all the members without copy pasting the emails again. PayHOA also has a virtual bot, where you can ask for customer support and search on how to use the product. **What do you dislike about PayHOA?** As far as I can tell if PayHOA can integrate more AI features that would be great. **What problems is PayHOA solving and how is that benefiting you?** I mentioned I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, and it is very good for small communities like us to adopt it, since it has all out needs like group emails, expense tracking, documents storage etc. It saved our HOA board tons of time spent on managing HOA. **Official Response from Earl Laing:** > Thanks for sharing your experience. Making the switch from spreadsheets and Google Groups to a single platform that handles it all is a big step, and we're glad PayHOA has been a good fit for your small community. As for AI, you're spot on. We've already implemented an AI-powered chatbot ("Penny") for our new website builder to assist homeowners. We're investing significantly in this area, so expect to see a lot more on that front in the coming months. Stuff like AI-powered transaction coding, bank reconciliation, a budget builder, data imports, an admin assistant, etc. Thanks for being part of of the PayHOA community! ### 9. Intuitive, Secure, and Supportive—The All-in-One HOA Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about PayHOA?** PayHOA is the management solution that we have been looking for. The user interface is very intuitive. PayHOA customer support is very responsive by way of phone and email. They also provide a great AI help chat. The communication piece provides instant push messages by way of phone, text and email. Our data is accessed by way of a secure web site. We also use the PayHOA Weebly website builder. **What do you dislike about PayHOA?** There is no payroll module with PayHOA. Payroll would make PayHOA truly one-stop-shopping. We decided to go with ADP for payroll. **What problems is PayHOA solving and how is that benefiting you?** PayHOA has enabled us to communicate with our members via individual owner portals, and email, text, and phone messaging. Invoicing, payables, and banking can all be done through PayHOA. We also built a website through a PayHOA Weebly site. Our board of directors and members have been very happy with PayHOA so far. We enrolled late in the summer of 2025, and the transition has taken several months. PayHOA support has been there with us every step of the way to help us in our transition. **Official Response from Earl Laing:** > Thank you for taking the time to share your experience here (and on Capterra). We really appreciate you spreading the word. We're glad PayHOA has been the solution your board was looking for, and that our support team has been there every step of the way during your transition. It's great to hear your board and members are happy with the platform. The feedback on payroll is noted. It's not something we offer today, but it's helpful to know where you'd like to see us grow. Thanks for being part of the PayHOA community. ### 10. Unified Platform for Efficient HOA Management **Rating:** 4.5/5.0 stars **Reviewed by:** Annmarie H. **Reviewed Date:** December 29, 2025 **What do you like best about PayHOA?** I really like having everything under one software tool with PayHOA. It's great that we can keep data archives of what's happened over the years in our neighborhood. I also appreciate the ability to send surveys to all the homeowners, manage message boards, and send out dues or special assessments, collecting them through PayHOA's financial functions. Essentially, it's just one place where we can tell homeowners to find what they need. **What do you dislike about PayHOA?** I do think that a challenge is each community that gets onboarded into PayHOA has different needs. The toughest part was actually the implementation of the tool and loading the documents, creating the forms, and having a way for our neighborhood committees to be able to share information as well as also be able to ask the population for additional help. **What problems is PayHOA solving and how is that benefiting you?** PayHOA helps us archive HOA documents, track expenses, and communicate with homeowners. It solves the problem of lacking tools and staff, allowing us to run the HOA professionally. It's invaluable for sending updates, collecting dues, and consolidating everything into one place. **Official Response from Earl Laing:** > Thanks for sharing your experience, Annmarie. It's great to hear that PayHOA has become the central hub for your neighborhood, from archives and surveys to message boards and financial functions. Getting everything loaded and configured for your specific community takes time, especially when you're working with committees and different information-sharing needs. If there's anything our support team can help with as you continue to refine your setup, don't hesitate to reach out. Thanks again for choosing PayHOA! ### 11. Love this software, perfect for tiny to small HOA. **Rating:** 5.0/5.0 stars **Reviewed by:** TLRC H. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about PayHOA?** The price is definitely the best part about this, but even so that price doesn't matter unless the software is of good quality. There are little things that they do need to refine and fix up, but none of it is critical. All of the critical things are functioning, efficient, and effective. We love that we can quickly send out emails that there is a portal for homeowners to use to check in on things, and that they're adding features that make the process even more efficient, effective and help build communities. **What do you dislike about PayHOA?** Some of the formatting changes that happen when you save stuff in their current message board can get a little wonky. We know they're likely working on this, though. There truly isn't any huge downsides. **What problems is PayHOA solving and how is that benefiting you?** They recently just added a voting application to the portal. We are very excited to use that during our next election. Having the portal really solves a problem of having to manage and hunt down and mail out ballots as well as invoices to all of our homeowners. **Official Response from Earl Laing:** > Thanks for taking the time to leave a review. We love hearing that PayHOA is hitting the mark for smaller communities like yours, and that the core features are working well for you. We're thrilled you're planning to use the voting feature for your next election. It should make the process a lot smoother than tracking down paper ballots. And we hear you on the message board formatting. We're continuing to refine things like that. Thanks again for being a PayHOA customer. ### 12. Ditch your Management Company, Switch to PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Gene B. | President of the HOA, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about PayHOA?** I like the high level of automation in the PayHOA software. Previously we had a management company and I felt like I was doing their job and but they were being paid for my work. With PayHOA, I feel like the software does everything I expect of it and my time commitment has been reduced by over 90%. Not to mention our costs have been reduced by 90% by eliminating our management company. The software is intuitive, easy to use, easy to implement and onboard our HOA and easy integration with our bank accounts. I use it daily just to look at the dashboard but I like the automated emails that alert me to when something requires my attention. Also excellent customer service and support. **What do you dislike about PayHOA?** There is nothing bad I can say about PayHOA other than I wish someone would have told me about the product 10 years ago. What a time and money saver. **What problems is PayHOA solving and how is that benefiting you?** PayHOA has eliminated the constant mistakes made by prior the management company. I don't have to double check everything and can trust that the software works as described. PayHOA has a high level of automation that works and I no longer have to send manual reminders for people to pay their assessments on time. I no longer have to tell the management company that they used our money to pay for another associations expenses and then fight to get it back. With PayHOA, there are no mistakes. It just works and saves me time and money. **Official Response from Earl Laing:** > Wow, thank you for such a thoughtful and detailed review. This is exactly the kind of story we love to hear. Making the switch from a management company to self-managing is a big decision, and we're so glad PayHOA has made that transition easier for you. The fact that you've reduced both your time commitment and costs by 90% is incredible, and it sounds like you're getting the control and reliability you weren't getting before. We built PayHOA to do exactly what you described: just work. No chasing down mistakes, no manual reminders, no second-guessing whether things are being handled correctly. It means a lot to hear that the automation, bank integration, and dashboard alerts are delivering on that promise. And we'll take "I wish someone had told me about this 10 years ago" as the highest compliment. Thanks for spreading the word and for being part of the PayHOA community. ### 13. Simple Yet Robust Management with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell M. **Reviewed Date:** January 20, 2026 **What do you like best about PayHOA?** I really find PayHOA to be a simple yet robust management software platform, which is a huge plus for me. To me, simplicity is the ultimate sophistication, and PayHOA has mastered that. I think the payment transaction history function is superb, and it makes performing bank reconciliation super easy. Also, the initial setup was super easy, adding to the overall ease of use. **What do you dislike about PayHOA?** I wish it had an app and I would love to see a function allowing my owners to carry a prepaid balance via paying on the online portal **What problems is PayHOA solving and how is that benefiting you?** PayHOA solves virtually all my property management problems, providing a simple yet robust platform. It simplifies bank reconciliations and excels in payment transaction history. **Official Response from Earl Laing:** > Mitchell, we appreciate the review (and the one you also left on Capterra)! "Simplicity is the ultimate sophistication" is a great way to put it, and it aligns perfectly with our mission: "Powerfully Simple Community Management, For All." We're glad you're experiencing that firsthand, and that the payment transaction history and bank reconciliation features have been easy to use. We appreciate the feedback on the app and prepaid balances too. Good news on the app: it's in the works. We'll also pass along the prepaid balance suggestion to our product team. Thanks for being part of the PayHOA community. ### 14. A must-have for Homeowners' Associations **Rating:** 5.0/5.0 stars **Reviewed by:** Emily B. | Sr. Manager, Consumer Product Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about PayHOA?** We’ve used PayHOA to manage our self-run HOA since 2019, and its value has only grown. The platform is powerful, intuitive, and reasonably priced, with subscription costs increasing minimally while new features regularly improve the value proposition. Their support and leadership teams are proactive, responsive, and consistently seek user feedback. Homeowner support is easy thanks to clear guides. It was easy to implement, integrates with multiple platforms. PayHOA is a weekly resource for me as HOA President. Our overall experience has been excellent. PayHOA provides great value, responsive support, and ongoing improvements that make managing a self-run HOA efficient and stress-free. It has allowed our board and homeowners to stay organized, connected, and supported without the high cost of outside management. **What do you dislike about PayHOA?** The only drawback we’ve noticed is that uploaded logos appear low-resolution in generated reports. We would also like to see more homeowner control over text and email alert subscriptions, ideally with topic-based preferences (e.g., newsletters, events, safety updates). **What problems is PayHOA solving and how is that benefiting you?** Our board is using PayHOA to budget, balance transactions, invoice homeowners, communicate with homeowners via mail, email, text, and automated voice messaging, manage architectural and general requests, and store documents. We recently took advantage of the integration with Homewise to manage title company requests. **Official Response from Earl Laing:** > Wow, thank you for this detailed review. Six years with PayHOA is a long time, and we're grateful you've stuck with us as we've grown and improved. It's clear you're using the platform to its full potential, from budgeting and invoicing to multi-channel communication and the resale documents integration. That's exactly what we built PayHOA to do: bring everything together so self-managed boards can operate efficiently without paying for outside management. We also really appreciate the specific feedback on logo resolution in reports and homeowner control over alert preferences. Those are the kinds of details that help us keep improving, and we'll pass them along to our team. Thanks for being part of the PayHOA community for all these years. We don't take that loyalty lightly. ### 15. Efficient Property Management with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie T. **Reviewed Date:** November 24, 2025 **What do you like best about PayHOA?** I like PayHOA because of its highly effective and easy-to-use invoices feature, which simplifies the billing process and enables homeowners to pay seamlessly. Additionally, despite initial navigation challenges, I found the customer service to be excellent, very responsive, and knowledgeable, which made the setup process much more manageable. The combination of these aspects significantly enhances my ability to manage HOA property and accounting tasks efficiently. **What do you dislike about PayHOA?** I find it challenging to get HOA property owners to create their accounts on PayHOA. Many of them are not very tech-savvy, which makes the onboarding process difficult. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA for HOA property management and accounting. It helps with daily management tasks like accounting, bookkeeping, and invoicing. The invoicing feature is easy to use and effective, facilitating payment from owners. **Official Response from Earl Laing:** > Thanks for taking the time to leave such a detailed review. We're happy to hear that our invoicing and accounting tools are making your daily management tasks easier, and that our support team helped you work through the initial learning curve. We hear you with the challenges of onboarding homeowners who aren't as tech-savvy. If you haven't already, feel free to reach out to our support team for tips and best practices on getting residents set up. They're always happy to help. Thanks again for being a PayHOA customer. ### 16. PayHOA is the best solution for self-managing HOAs **Rating:** 5.0/5.0 stars **Reviewed by:** Farid S. | Friends Of Figma DesignOps Chapter Community Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about PayHOA?** 1. File & Document Management: The document storage tool lets you centralize all homeowner records, violation notices, ballots, meeting minutes. 2. Communications: You get mass communication via emails that supports media and HOA branding.It’s all tracked with logs and scheduling capabilities included. I appreciate having "seen" status available for tracking 3. Payments & Accounting – Invoice for dues, fees and fines. Easiest experience so far Importantly, their pricing is notably lower than what we’d been paying a management company, and still offers more control and transparency compared to those legacy systems . On top of that, customer support is excellent! If you’re self-managing or even if you’re working with a management company, PayHOA is the best choice **What do you dislike about PayHOA?** No iOS app at the moment but I don't think that you might want to have another app in your phone. Using web and having email communications is enough for HOA **What problems is PayHOA solving and how is that benefiting you?** Communications, payments, documents. Everything needed for self-managing HOA **Official Response from Earl Laing:** > Thank you for such a thorough review. It's clear you've explored many of PayHOA's features, and we're glad the document storage, communication tools, and payment features are working well for your board. Hearing that you're getting more control and transparency at a lower price than your previous management company setup is exactly the kind of outcome we aim for. Thanks for the note on the iOS app too. We'll make sure that feedback gets to the right people. And we're glad our support team has been there when you need them. Thanks for choosing PayHOA. ### 17. Empowering Condo Management Without a Third-Party Company **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | HOA President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about PayHOA?** Ability to manage my small condo building without a third party management company. **What do you dislike about PayHOA?** Had to navigate and find items on the vendors and payables webpages **What problems is PayHOA solving and how is that benefiting you?** This service is saving my condo thousands of dollars as we removed a poor performing property management company. **Official Response from Earl Laing:** > Hi Alex, Thank you for the kind words. Saving your condo thousands by cutting ties with a poor-performing management company is exactly the kind of outcome we built PayHOA for. We hear you on navigating the vendors and payables pages. Our Knowledge Base (intercom.help/payhoa) has step-by-step guides that can help, and our support team (support@payhoa.com) is always happy to walk you through anything. Appreciate you being part of the PayHOA community. ### 18. Automation and Reporting Make Budgeting Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Patrina S. | VP of finances, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about PayHOA?** I love how everything is automated and synced to the reporting features. **What do you dislike about PayHOA?** I don’t like the scroll bars on the budget dashboard. There just seems to be too many. Sometimes you get lost in the sections. **What problems is PayHOA solving and how is that benefiting you?** We benefit by the data auto populating for totals. We currently use Excel/Google sheets to organize our finances however this platform helps us prevent mistakes. **Official Response from Earl Laing:** > Thank you for sharing your experience. It's great to hear that the automation and synced reporting are making budgeting easier for your community, especially coming from Excel and Google Sheets. The feedback on the budget dashboard scroll bars is helpful. We're always looking for ways to simplify navigation, and we'll make sure your input gets to the right people. Thanks for being part of the PayHOA community. ### 19. PayHOA Saved us from Raising HOA Fees! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2025 **What do you like best about PayHOA?** PayHOA is very easy for us (board) to use and for the homeowners to use! Best of all, we were able to avoid raising HOA fees by leaving our property management company and move to self-management with PayHOA. It quickly generates reports, makes collecting funds easy, and is simple to communicate with homeowners using email, mail, or phone. **What do you dislike about PayHOA?** We haven't come across and downsides to PayHOA yet. The homeowners have given us positive feedback about it. **What problems is PayHOA solving and how is that benefiting you?** With PayHOA, we are saving a lot of money over using a management company. It is easy to generate reports, collect assessments, and communicate with the homeowners. We can be more transparent because it was sometimes hard getting the information we needed (especially about finances) from the management company. **Official Response from Earl Laing:** > Thanks for the review. We love hearing that switching to PayHOA helped you avoid raising homeowners' fees. That's exactly the kind of impact we hope to have. It sounds like the move to self-management has given you more control over your finances and communication, and that your homeowners are on board with the change too. Thanks for choosing PayHOA. ### 20. Great HOA app for self managing your HOA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about PayHOA?** The ability to track our individual properties and invoice the owners through the app. **What do you dislike about PayHOA?** Difficult to set up individual payment schedules that are different frequencies. **What problems is PayHOA solving and how is that benefiting you?** Allowing us to manage our HOA without having to pay an outside provider. Includes invoicing, communication and tracking which homeowners have paid. **Official Response from Earl Laing:** > We're glad PayHOA is helping you manage your HOA without the cost of an outside provider, and that the invoicing, communication, and payment tracking are working well for you. We appreciate the feedback on setting up different payment schedules too. We'll pass that along to our product team. Thanks for choosing PayHOA, and for the review! ### 21. PayHOA Make It Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Gino D. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** I like the ease that the software gives me to manage the association's business with invoicing, tracking, and homeowner information. If I reach a stumbling block the instant AI works well, and beyond that the staff at PayHOA always meet with me by the next day if not the same day. I use PayHOA as the primary source to keep banking information also. The software is easy to use and I am not technical at all. Natalie Jordan and the staff at PayHOA are always helpful and have helped me immensely figure out issues. The price is reasonable and cost effective for our needs. **What do you dislike about PayHOA?** I really can't say that there are things I dislike. **What problems is PayHOA solving and how is that benefiting you?** PayHOA solves billing, homeowner mailings, accounting, budgeting, tracking balances, posting invoices for dues, maintaining homeowner information, and transmitting information to homeowners about events and changes. PayHOA is freeing up my time for other activities like meeting vendors onsite and maintaining the property. I could not do without PayHOA. ### 22. PayHOA Accounting Product Review **Rating:** 4.0/5.0 stars **Reviewed by:** Dennis M. | HOA Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** PayHOA is specifically designed for Homeowner Associations (HOA). It has the capability to process Accounts Receivable & Accounts Payable Invoices. It maintains a "Balance Sheet" and "Budget vs. Actuals Income Statement" within its base product, in addition to a number of other reports. It has a bank interface which allows for correlation between PayHOA system balances and posted transactions at your bank. It's relatively simple to use from an accounting perspective, though it does have a few quirks relative to processing. However, once you understand these quirks, it's easy to compensate & adjust during processing. Monthly subscription costs are very reasonable, especially when compared with QuickBooks. In addition, PayHOA has an HOA Member portal which allows the HOA Member to review a variety of documents specific and functions associated with their account with security to ensure only they can see such documents or functions. **What do you dislike about PayHOA?** PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or 3 days to catch up with actual posted transactions at the bank. This makes balancing the bank and the PayHOA system somewhat frustrating when attempting to review PayHOA's "Transactions" page. That said, the third-party interface does eventually catch-up within 3-days. I've had to work with PayHOA Support on several issues and for the most part they respond relatively quickly. I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). In addition, you oftentimes have to update the PayHOA system manually to get account balances to reflect recent changes. That said, you must also remember to refresh the web browser to see the changes on the webpage. This is not an automated process during the system update. The system nomenclature uses the term "Invoices" when reviewing or printing invoices, but in actuality it's referring to individual assessments as opposed to invoices. There doesn't appear to be a way to print independent invoices after they have been created, just individual assessments in total. I can't find a way to print a specific grouping of assessments which make up a particular invoice. It would also be nice to have drill-down capability within reports, but I may be asking for too much at this design point. **What problems is PayHOA solving and how is that benefiting you?** I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). This misaligns my Undistributed Retained Earnings on the Budget vs. Actual Income Statement with my Equity Account on the Balance Sheet. ### 23. Good 👍 customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about PayHOA?** Their website is easy to use for myself anyway we have some people that don't have a easy time withnit **What do you dislike about PayHOA?** I think they should have a app I like apps I know older folks don't always like apps but I do **What problems is PayHOA solving and how is that benefiting you?** They keep clear clean. Records of payments they have good customer service **Official Response from Earl Laing:** > Thanks so much for the review. We're happy to hear that PayHOA is making it easier to keep your payment records clear and organized, and that our support team has been there when you need them. We appreciate the feedback on a mobile app too. We'll make sure that gets passed along to our product team. ### 24. PayHOA is a great package to simplify HOA Mgmt **Rating:** 5.0/5.0 stars **Reviewed by:** Pat K. | Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** PayHOA has been very helpful, this includes the software and their support. Let me start off by saying their support is "stellar" (and I am a former IT Operations manager overseeing 12,000 Support Agents). The response is quick and they don't give you "half-answers", something that annoys me, because then both the subscriber and PayHOA must waste more time. So it is great that they understand the intent of the questions. Their online support content I would say is "decent." It does sometimes force me to ask for agent support, but not often. The onboarding process was pretty simple, once I got the hang of it (and I am more of a "try it and then fix it if I break it" guy. So, it is pretty intuitive, and again, their support team is very helpful and willing to do whatever it takes to onboard an HOA. I think the thing I also like is the ability for property owners to submit "requests" back to the board and committees, which allows for a great distribution of labor and response. **What do you dislike about PayHOA?** I always have a lot of suggestions, so it's not so much a "dislike" but something that would help: The "Request" engagement forms to interact with a requestor are not all that intuitive and terminology does not reflect intended actions. For example, interactions with a requestor should be THE MOST IMPORTANT THING so it should be the most intuitive. The lack of a simple, intuitive user experience and interface has caused some dropped balls. I don't want to put a heavy weight to this issue, but it is the one thing that was most troubling for me, and then, every single committee member has stumbled on this, and we have to keep having training on it (which says, it is not intuitive enough, in my opinion). Reach out if you would like me to explain this more, altho I have shared feedback about this with their support team. **What problems is PayHOA solving and how is that benefiting you?** Giving our board members better control, visibility and engagement with our property owners. ### 25. Useful Features & Fairly Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Scott H. | HOA Board President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Pretty simple to figure out. Gives owners a portal. We can track communications sent from the portal to see if people have read a message or not. **What do you dislike about PayHOA?** Needs a better way to add renter info and include them in texts sent from the portal. Needs more formatting options for form letters and emails sent from portal. If you make a board member an admin with their own login, it shows their personal email address in the reply to field if someone responds to an email from the system. Budget option should allow to enter annual amounts instead of having to break down into monthly amounts. Survey option is limited. Customer service is lacking when having problems, they mainly just send you one of their help articles. Additional features would be useful. **What problems is PayHOA solving and how is that benefiting you?** Gives us an accounting system. ### 26. Very easy setup and use for all members of the HOA. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** Dynamic but simple interfaces that allow ease of use for all households in the HOA. As well as easy methods to pay fees, send invoices, establish and rectify fines as well as notify the HOA members of activities and news inside the community. Very dynamic software and website!! **What do you dislike about PayHOA?** So far I have no criticisms of the software, it works very well. I would like to see more of a separation in the software to be able to toggle back and forth between my homeowner account and my role as the treasurer of the HOA. **What problems is PayHOA solving and how is that benefiting you?** Quick collection and posting of HOA fees. Ease of handling and emailing invoices. Easy fine resolution. Solid links to bank to properly account for the HOA. ### 27. Great HOA Software for Self-Managed HOAs!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about PayHOA?** PayHOA truly has been life changing for our very small (4 unit) , self-managed HOA. We switched to PayHOA after several years of endless delays, disappointments, high fees, and difficulty working with a local HOA management firm. After an easy setup integrating our bank accounts, PayHOA has empowered us to directly manage, oversee, and make decisions more efficiently with up-to-date information. Our HOA board members are volunteers with no professional experience with accounting, however, the PayHOA software and customer support was top notch and very accessible to answer our many questions along the way as we transitioned to self-management. We were very impressed with how quickly and throughly the PayHOA team always responded to our questions and inquiries, no matter how small they were. They truly want each and every customer to succeed, no matter what level of experience you may have with accounting or managing an HOA. **What do you dislike about PayHOA?** There are very few, if any, downsides to using PayHOA, especially given the very competitive pricing. One aspect that has certainly improved since we started using PayHOA 2 years ago is the reporting functions. The reports available and the detail within the reports has improved. **What problems is PayHOA solving and how is that benefiting you?** PayHOA allows our self-managed HOA to accurately maintain our bookkeeping and accounting records. ### 28. Makes working with an HOA so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about PayHOA?** This platform is super user-friendly and has everything you need from an HOA board member standpoint to make the process of seamless and headache free as possible. **What do you dislike about PayHOA?** Sometimes entering banking information can be confusing for some homeowners if they don’t have online access to their bank account. More instruction in this area would be helpful on the portal itself. **What problems is PayHOA solving and how is that benefiting you?** Cutting out the 3rd party of a property manager makes it better for us to manage and get back to homeowners in a timely manner. **Official Response from Earl Laing:** > Thanks for the review. We're glad PayHOA is making things seamless and headache-free for your board, and that cutting out the middleman has helped you respond to homeowners more quickly. We appreciate the feedback on banking instructions in the portal. Making that process clearer for homeowners who aren't as comfortable with online banking is a helpful suggestion, and we'll pass it along to our team. Thanks for being part of the PayHOA community. ### 29. Great platform that gives us time back **Rating:** 4.5/5.0 stars **Reviewed by:** Robert E. | Email Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about PayHOA?** Really impressed with this platform and what it has done for making our HOA more efficient, but also reducing the amount of paperwork needed. Overall, I recommend this platform if you use a property management company or self manage. **What do you dislike about PayHOA?** I wish they had some things, like integrations with platforms like legal, more banks outside of plaid integrations, and collections platforms. Would be nice to have the ability to archive budget categories, and vendors for better organization. Wish there was a better way of seeing their product roadmap too. **What problems is PayHOA solving and how is that benefiting you?** Creating efficiencies and allowing for a digital platform for our users. ### 30. Small Association Empowered by PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** It is very easy to use and setup for our less than 200 unit association. The best feature is the dues payment and collection process. It is very easy to use and execute. Advancing our ability to collect and manage that process is very helpful. **What do you dislike about PayHOA?** It is not the most customizable platform. For instance creating notes to homeowners can be a bit clunky at times, but we understand the limitations of that. **What problems is PayHOA solving and how is that benefiting you?** Overall management of financials, documents and dues collection. We use this in replacement of an actual HOA management company on our behalf. ### 31. Helpful Software for Self-Managed HOAs **Rating:** 3.0/5.0 stars **Reviewed by:** Doug S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about PayHOA?** The visibility and abundance of information and the ease of use, especially with Autopay. **What do you dislike about PayHOA?** The reconciliation between bank account and budget/transactions is often a mess. Either the bank amounts are not updated or the transactions are not categorized properly. But it's often a very manual mess of comparing to make sure money didn't go missing. **What problems is PayHOA solving and how is that benefiting you?** It gives buildings the ability to self-manage and lets all owners have visibility into the finances. The ability to assess and collect dues through the platform makes it a one stop shop for building needs. ### 32. Good functionality with some quirks around the edges **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Supersonic Support Artist, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Saves me a ton of time having multiple products all in one, with a lot of untapped functionality at the moment that I can learn to use little by little. **What do you dislike about PayHOA?** It's kind of buggy, and time will tell, but it feels like feedback/bugs go into a blackhole, and I have no idea when or if these issues will be fixed. **What problems is PayHOA solving and how is that benefiting you?** The main one was budgeting and accounting being separate products, now they're super simple and all in one and it saves me so much time and effort. ### 33. Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Amy I. | Homeowner Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about PayHOA?** The customer support is amazing. They are very quick to respond and explain how to fix any issues that come up. **What do you dislike about PayHOA?** I have not encountered a downside to PayHOA. **What problems is PayHOA solving and how is that benefiting you?** They have done some updating to their reports section that I can create a "report packet" for monthly reports we run for monthly financials we do for all of the associations we manage. That has been super helpful and less time consuming to complete the monthly financials. ### 34. Great software for HOA record keeping **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about PayHOA?** Ease of use. Everything is easy to understand and use. Also customer support has been great. The couple times I have had a question they respond right away. **What do you dislike about PayHOA?** The vendor system could have options to not have an address. In today's world some businesses just use email and if they do not require a W9 an address is not needed. **What problems is PayHOA solving and how is that benefiting you?** Keeps track of all unit owners and HOA payments without me having to think much about it. Can set up for auto billing and owners have the option to pay online which helps me from having to take payments to the bank. ### 35. Excellent For HOA Administration **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan O. | Vice President of Property Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** The product makes managing the HOA extremely easy. From a financial perspective, the system is simple enough for bookeeping, yet with enough features that a career accountant can process more complex tasks and reporting. **What do you dislike about PayHOA?** None at this time, all of the features that we'd like to use are in place and robust. **What problems is PayHOA solving and how is that benefiting you?** Managing our residents, communicating with everyone in an official manner, budgeting, and controlling expenses. ### 36. User friendly HOA management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about PayHOA?** Managing all of HOA business in one website which is easy to navigate. Payment of monthly dues is easy to set up for HOA board and easy to use for members. When I have questions payHOA always responds promptly with very helpful information. Excellent bookkeeping capacity and reporting. Seamless integration with bank account. **What do you dislike about PayHOA?** I would like a little more information in some of the transactions, e.g. clarifying how something was paid (credit card, debit card, check, EFT, etc). **What problems is PayHOA solving and how is that benefiting you?** Payment of monthly dues is easy to set up so we are paid on time and can easily tell if someone is delinquent. It is easy to track income and expenses. ### 37. Takes Burden Off Our Shoulders **Rating:** 5.0/5.0 stars **Reviewed by:** J. Robert B. | HOA President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about PayHOA?** We love that we can host all our HOA documents, which makes for easy access for our homeowners. Also, it makes tax filing super easy and at no cost to us! **What do you dislike about PayHOA?** It would be nice, perhaps, to have a chat area for residents to use. But I would want it to be moderated. **What problems is PayHOA solving and how is that benefiting you?** Right now: Tax filing. Super easy. Hardly an inconvenience. ### 38. A must have for HOA management **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about PayHOA?** It’s easy to use, offers many features, and has a portal for owners to login it. Collecting dues is a breeze. **What do you dislike about PayHOA?** There isn’t much I dislike about the software other than the cost (which isn’t terrible anyway). **What problems is PayHOA solving and how is that benefiting you?** Collecting dues and helping with accounting. I am able to easily track every penny that comes and goes for the association and makes bill paying a breeze. ### 39. Have been a user since 2018 and have had a great experience with the program and the support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about PayHOA?** PayHOA is very user friendly and the customer support has always been fast and efficient! The reporting features are great and I use them every day. As I transfer ownership of HOA's after development, the ease of teaching someone to use and implement far exceeds any expectation. **What do you dislike about PayHOA?** As I began using PayHOA in 2018 it's continually improved each year. The financial reporting is a little simplistic, and I've never been able to get the Balance Sheet in a form that is useful. However the reports still provides the data needed. **What problems is PayHOA solving and how is that benefiting you?** n/a ### 40. Greatly streamlined our workflow. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** The fact that it contains most of the functionality we need to manage and operate our POA in one software product. **What do you dislike about PayHOA?** The fact that they don't have an embedded email system which requires us to use emails outside of the product for email threads. **What problems is PayHOA solving and how is that benefiting you?** We no longer accept paper checks for payment. it's our long-term document repository, and greatly facilitates communications with members. ### 41. User-friendly, great info center **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea B. | In-House Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** I find it helpful how PayHOA gives you the ability to have a central location for payments, neighborhood communications, invoices, and document storage. **What do you dislike about PayHOA?** I think it could be a little on the difficult side for someone of advanced age to learn to navigate through all the different features. **What problems is PayHOA solving and how is that benefiting you?** It helps us keep track of outstanding balances, payments, fines, and financial tracking. ### 42. The PayHoa system has a great complete system for any HOA. Reports are easy and more. **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie G. | HOA President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Invoices, budgets, reports and more. I also do like the templates provided. **What do you dislike about PayHOA?** There is nothing I dislike other than a dedicated phone call person would be nice. They do help with problems if needed via email and call if needed. **What problems is PayHOA solving and how is that benefiting you?** It is a complete package and solves all emails, billing, accounting and more. ### 43. Product is a life saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about PayHOA?** I love the ease of tracking assessment fee payments. I love the Customer Support provided. I use this system often and appreciate how quickly I can access it on my phone. **What do you dislike about PayHOA?** I wish the budgeting feature were easier to use when adding new items to the budget. **What problems is PayHOA solving and how is that benefiting you?** It allows me to send notices via mail/email/text without having to print and distribute either through the post office or in person. It allows me to track our budget and allows for residents to quickly gauge where we are. ### 44. PayHOA solution for self-managed, mid-size HOAs! **Rating:** 4.0/5.0 stars **Reviewed by:** J R. | Director, Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Accounting and violation modules, banking integration with WAB/AAB, online lock box deposits, and **What do you dislike about PayHOA?** Limited flexibility on follow-up invoices, statements and mailing templates Notification loop holes regarding end user updates, file uploads, requests and similar **What problems is PayHOA solving and how is that benefiting you?** Clean accounting model, cash basis accounting, violation tracking and significant communication models (email +text) ### 45. Intuitive system that meets the key needs of the HOA community that I work for. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about PayHOA?** Best features include; Invoicing, Homeowner information tracking, transaction mapping, ability to track payments and financial reporting. The HELP system and support team are also very knowledgeable and helpful. **What do you dislike about PayHOA?** When under a time constraint for an answer that requires a discussion and meeting, there are times I have not been able to schedule a meeting for up to 3 days out. **What problems is PayHOA solving and how is that benefiting you?** Online system for Homeowners to access and for me to use to send out invoices, track payments and run financial reports from. ### 46. Super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** Puts everything in one place, from contact info to payments! Keeps us very organized and all info just a click away. **What do you dislike about PayHOA?** Would like making a payment a little easier! **What problems is PayHOA solving and how is that benefiting you?** Most importantly keeping up with payments and managing collections. ### 47. A one way street for the HOA and the entire neighborhood! **Rating:** 5.0/5.0 stars **Reviewed by:** Corey R. | Customer Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** Less is more and we love how simple the UI is. **What do you dislike about PayHOA?** I do wish it was a little easier to update the Google images for the houses instead of having to upload your own pictures. Outside of that there is not much we dislike as a community or being on the HOI. **What problems is PayHOA solving and how is that benefiting you?** Allowing a one stop shop for all things HOA- Dues, complaints, mailing out stuff to neighborhood, and the list goes on. ### 48. Simple and efficient software **Rating:** 5.0/5.0 stars **Reviewed by:** Alex O. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** The support team of PayHOA is next to none. Extremely responsive and they listen and implement features that my company suggests. **What do you dislike about PayHOA?** Takes some time to get used to learning and working the software. **What problems is PayHOA solving and how is that benefiting you?** Running our associations, keeping track of documents, invoicing owners. ### 49. Great software for HOAs **Rating:** 5.0/5.0 stars **Reviewed by:** Sammy C. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Being able to manage monthly hoa payments, budgeting, seeing expenses, and communication with tenants **What do you dislike about PayHOA?** wish there was a way to view 1099-k forms on the site **What problems is PayHOA solving and how is that benefiting you?** being able to receive online payments for HOA fees and communication to tenants ### 50. PAYHOA review **Rating:** 5.0/5.0 stars **Reviewed by:** Bo T. | Property manager/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** Stream lines the way property management is conducted. **What do you dislike about PayHOA?** No app with GPS for phones and tablets. **What problems is PayHOA solving and how is that benefiting you?** More work being done with less labor involved. ## PayHOA Discussions - [What is PayHOA used for?](https://www.g2.com/discussions/what-is-payhoa-used-for) - [View PayHOA pricing details and edition comparison](https://www.g2.com/products/payhoa/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A10%3A50+-0500&secure%5Bsession_id%5D=174ecc75-c4ec-4f51-b390-d74621502a18&secure%5Btoken%5D=1bafc5cc0048eb50d6b50f34bf46e6808e3c3304302d9a38db0d83a93bbcea76&format=llm_user) ## PayHOA Integrations - [Namecheap Domains](https://www.g2.com/products/namecheap-domains/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## PayHOA Features **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Member Management** - Member Profiles - Member Database **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management ## Top PayHOA Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (359 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (589 reviews)