# Best Community Association Management Software for Medium-Sized Businesses *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Products classified in the overall Community Association Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Community Association Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Community Association Management category. In addition to qualifying for inclusion in the Community Association Management Software category, to qualify for inclusion in the Medium-Sized Business Community Association Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## Top Community Association Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [AppFolio](https://www.g2.com/products/appfolio/reviews) | 4.6/5.0 (1,021 reviews) | HOA operations with unified owner-portal accounting | "[Makes my job so much easier!!!](https://www.g2.com/survey_responses/appfolio-review-7805718)" | | 2 | [Vantaca](https://www.g2.com/products/vantaca/reviews) | 4.4/5.0 (264 reviews) | Customizable HOA workflows with unified accounting | "[Highly Customizable, Seamless Workflows—Vantaca Is Pushing HOA Management Forward](https://www.g2.com/survey_responses/vantaca-review-13114535)" | | 3 | [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) | 4.6/5.0 (103 reviews) | HOA accounting with bank-integrated automation | "[Comprehensive, Reliable, and Scalable Solution](https://www.g2.com/survey_responses/cinc-systems-review-12035298)" | | 4 | [PayHOA](https://www.g2.com/products/payhoa/reviews) | 4.7/5.0 (92 reviews) | Self-managed HOA dues, accounting, and communications | "[Great Value and Support That Makes HOA Management Easy](https://www.g2.com/survey_responses/payhoa-review-12892240)" | | 5 | [Condo Control](https://www.g2.com/products/condo-control/reviews) | 4.8/5.0 (237 reviews) | Condo community operations with centralized resident communication | "[Essential for Condo Management, But Needs Formatting Fixes](https://www.g2.com/survey_responses/condo-control-review-12991947)" | | 6 | [ResMan](https://www.g2.com/products/resman/reviews) | 4.8/5.0 (421 reviews) | All-in-one multifamily leasing and accounting | "[Effortless Management with Stellar Support](https://www.g2.com/survey_responses/resman-review-12873879)" | | 7 | [Buildium](https://www.g2.com/products/buildium/reviews) | 4.4/5.0 (267 reviews) | HOA operations with centralized owner portals | "[Buildium: The solution you didn't know you needed.](https://www.g2.com/survey_responses/buildium-review-13090967)" | | 8 | [Innago](https://www.g2.com/products/innago/reviews) | 4.8/5.0 (679 reviews) | HOA dues collection with zero-fee ACH | "[One-Stop Solution for Hassle-Free Rental Management](https://www.g2.com/survey_responses/innago-review-12881631)" | | 9 | [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) | 4.1/5.0 (364 reviews) | HOA ledger tracking with owner portal payments | "[Incredibly User-Friendly, Customizable, and Always Improving](https://www.g2.com/survey_responses/yardi-breeze-review-12671608)" | | 10 | [Enumerate](https://www.g2.com/products/enumerate/reviews) | 4.5/5.0 (127 reviews) | HOA accounting with homeowner-portal engagement | "[User-Friendly Accounting and Reporting with Smooth Integrations and Great Value](https://www.g2.com/survey_responses/enumerate-review-12658627)" | ## G2 Grid® for Community Association Management Software ![G2 Grid® for Community Association Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/community-association-management/grids.png?focus%5B%5D=73119&focus%5B%5D=2747&focus%5B%5D=21955&focus%5B%5D=7280&focus%5B%5D=70264&focus%5B%5D=1479606&focus%5B%5D=62113&focus%5B%5D=18535) Highlighted products: Vantaca, AppFolio, Condo Control, ResMan, CINC Systems, HOA Central, Smartwebs, and Enumerate. Underlying data: [Grid® JSON](https://www.g2.com/categories/community-association-management/grids.json?focus%5B%5D=vantaca&focus%5B%5D=appfolio&focus%5B%5D=condo-control&focus%5B%5D=resman&focus%5B%5D=cinc-systems&focus%5B%5D=hoa-central&focus%5B%5D=smartwebs&focus%5B%5D=enumerate&segment=mid-market) ## How Many Community Association Management Software Products Does G2 Track? **Total Products under this Category:** 114 ### Category Stats (Jul 2026) - **Average Rating**: 4.4/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Zego (+0.67%) - Among all products in this category, Zego recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Community Association Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 4,300+ Authentic Reviews - 114+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### CobbleStone Contract Insight Enterprise CobbleStone Contract Insight Enterprise is a sophisticated contract lifecycle management (CLM) software solution designed to assist organizations in managing their contracts effectively and efficiently. This B2B software solution caters to a diverse range of professionals, including those in legal, procurement, sales, and risk management, across various industries. By automating and streamlining the entire contract lifecycle, CobbleStone enhances productivity and reduces the complexities associated with contract management. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1473&secure%5Bchosen_at%5D=2026-07-16T23%3A23%3A34Z&secure%5Bdisplayable_resource_id%5D=4&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=3579&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3579&secure%5Bresource_id%5D=1473&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunity-association-management%2Fmid-market&secure%5Btoken%5D=5f86584b1072342ee868adff39c18d523d3a2688275d27de71a97b6d88666490&secure%5Burl%5D=https%3A%2F%2Fwww.cobblestonesoftware.com%2Fproducts%2Fenterprise-contract-management-software%3Futm_campaign%3DG2_2026%26utm_source%3Dppc%26utm_medium%3DG2_ppc%26utm_content%3DG2_ppc&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Community Association Management Software Products in 2026? ### 1. [Vantaca](https://www.g2.com/products/vantaca/reviews) Vantaca is the leading AI-powered HOA software built to transform community association management. Designed for owner/operators, community managers, accounting teams, and boards, Vantaca automates financial operations like AP, AR, bank reconciliation, and budgeting to improve accuracy and compliance. Built-in audit trails and real-time data visibility promote fiscal responsibility and confidence. What sets Vantaca apart is HOAi—our AI-first operating system that powers autonomous workflows, instant homeowner responses, and always-on support. Tools like Scout boost productivity by helping teams focus on high-value work, while HOAi optimizes processes at scale without adding headcount. Communication is seamless with secure, role-based messaging that keeps management teams, boards, and homeowners connected. Trusted by over 50,000 community associations and serving more than 6 million homeowners, Vantaca is redefining what modern HOA software can do—elevating the homeowner experience while driving efficiency, growth, and innovation. **Average Rating:** 4.4/5.0 **Total Reviews:** 264 **How Do G2 Users Rate Vantaca?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.4/10 (Category avg: 7.6/10) - **Member Profiles:** 8.6/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.6/10 (Category avg: 8.4/10) **Who Is the Company Behind Vantaca?** - **Seller:** [Vantaca](https://www.g2.com/sellers/vantaca) - **Company Website:** https://www.vantaca.com/ - **Year Founded:** 2016 - **HQ Location:** Wilmington, North Carolina, United States - **LinkedIn® Page:** https://www.linkedin.com/company/vantaca/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Community Association Manager, Community Manager - **Top Industries:** Real Estate, Management Consulting - **Company Size:** 59% Small-Business, 38% Mid-Market #### What Are Vantaca's Pros and Cons? **Pros:** - Ease of Use (63 reviews) - Time-Saving (44 reviews) - Customization (34 reviews) - Organization (26 reviews) - Communication (25 reviews) **Cons:** - Learning Curve (23 reviews) - Poor Customer Support (16 reviews) - System Complexity (16 reviews) - Limited Features (15 reviews) - Slow Performance (11 reviews) ### What Do G2 Reviewers Say About Vantaca? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Vantaca, benefiting from streamlined processes and reliable support for accountability. - Users value Vantaca for its **time-saving features** , allowing efficient communication and streamlined processes for managing communities. - Users love Vantaca's **customization capabilities** , allowing tailored solutions that enhance efficiency and meet unique operational needs. - Users value the **streamlined organization** provided by Vantaca, making governance tasks and document management significantly easier. - Users value the **effective communication** features of Vantaca, streamlining interactions with unit owners and enhancing collaboration. **Cons:** - Users find the **steep learning curve** of Vantaca frustrating, requiring significant training for effective use and operation. - Users experience **poor customer support** with Vantaca, facing slow response times and difficulty in resolving issues effectively. - Users find Vantaca's **system complexity** challenging, especially when linking action items and navigating multiple menus. - Users find Vantaca has **limited features** that hinder functionality, impacting user experience and efficiency. - Users experience **slow performance** with Vantaca, particularly in setups and functionality, impacting overall efficiency. #### What Are Recent G2 Reviews of Vantaca? **"[Highly Customizable, Seamless Workflows—Vantaca Is Pushing HOA Management Forward](https://www.g2.com/survey_responses/vantaca-review-13114535)"** **Rating:** 5.0/5.0 stars *— Ben K.* [Read full review](https://www.g2.com/survey_responses/vantaca-review-13114535) --- **"[The Partner We Needed to Scale Without Limits](https://www.g2.com/survey_responses/vantaca-review-12960761)"** **Rating:** 5.0/5.0 stars *— Chris V.* [Read full review](https://www.g2.com/survey_responses/vantaca-review-12960761) --- #### What Are G2 Users Discussing About Vantaca? - [What is Vantaca used for?](https://www.g2.com/discussions/what-is-vantaca-used-for) ### 2. [AppFolio](https://www.g2.com/products/appfolio/reviews) Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,021 **How Do G2 Users Rate AppFolio?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.7/10 (Category avg: 7.6/10) - **Member Profiles:** 9.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind AppFolio?** - **Seller:** [AppFolio](https://www.g2.com/sellers/appfolio) - **Company Website:** https://www.appfolio.com/ - **Year Founded:** 2006 - **HQ Location:** Santa Barbara, CA - **Twitter:** @AppFolio (6,427 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/99055/ (1,763 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 79% Small-Business, 14% Mid-Market #### What Are AppFolio's Pros and Cons? **Pros:** - Ease of Use (332 reviews) - User-Friendly (126 reviews) - Features (110 reviews) - Property Management (109 reviews) - Customer Support (100 reviews) **Cons:** - Missing Features (129 reviews) - Poor Customer Support (54 reviews) - Inadequate Reporting (36 reviews) - Poor Reporting (32 reviews) - Limited Customization (31 reviews) ### What Do G2 Reviewers Say About AppFolio? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of AppFolio, highlighting its intuitive interface and user-friendly design. - Users appreciate the **intuitive user interface** of AppFolio, making property management tasks straightforward and efficient. - Users appreciate the **comprehensive automation and user-friendly design** of AppFolio, enhancing efficiency and communication for property management. - Users value the **all-in-one functionality** of AppFolio, streamlining property management tasks effectively and efficiently. - Users appreciate the **responsive customer support** of AppFolio, ensuring quick assistance and effective solutions to queries. **Cons:** - Users are frustrated by **missing features** , such as limited application modification options and scheduling visibility between property managers. - Users face challenges with **poor customer support** , struggling to get timely assistance and preferring live agents over AI. - Users note that **inadequate reporting** in AppFolio complicates managing large portfolios and limits customization options. - Users find the **reporting features inadequate** , making data management challenging for larger portfolios and specific needs. - Users express frustration with **limited customization** options in AppFolio, affecting report generation and workflow flexibility. #### What Are Recent G2 Reviews of AppFolio? **"[Makes my job so much easier!!!](https://www.g2.com/survey_responses/appfolio-review-7805718)"** **Rating:** 5.0/5.0 stars *— Flannery J.* [Read full review](https://www.g2.com/survey_responses/appfolio-review-7805718) --- **"[User-Friendly, Well-Integrated, and Keeps Records of Everything](https://www.g2.com/survey_responses/appfolio-review-12642322)"** **Rating:** 5.0/5.0 stars *— Violet M.* [Read full review](https://www.g2.com/survey_responses/appfolio-review-12642322) --- #### What Are G2 Users Discussing About AppFolio? - [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) - 1 comment - [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) - 1 comment - [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) - 1 comment - [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) - 2 comments - [What is AppFolio property manager?](https://www.g2.com/discussions/what-is-appfolio-property-manager) - 1 comment ### 3. [Condo Control](https://www.g2.com/products/condo-control/reviews) Condo Control is an all‑in‑one, cloud‑based community‑operations platform built for condominiums and HOAs. Guided by our mission “to make ourselves an integral part of successful communities by digitizing, streamlining and automating community operations,” we unite 40 + modules e‑voting & violations, portfolio management, architectural requests, parking control, amenity bookings, maintenance, payments, violations, AI‑powered resident self‑service and more into a single, intuitive experience that delights residents and frees managers to focus on higher‑value work. **Average Rating:** 4.8/5.0 **Total Reviews:** 237 **How Do G2 Users Rate Condo Control?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.6/10 (Category avg: 7.6/10) - **Member Profiles:** 9.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind Condo Control?** - **Seller:** [Property Control](https://www.g2.com/sellers/property-control) - **Company Website:** https://propertycontrol.com/ - **Year Founded:** 2008 - **HQ Location:** Toronto, ON - **Twitter:** @CondoCC (582 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/condo-control/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Condominium Manager - **Top Industries:** Real Estate, Security and Investigations - **Company Size:** 65% Small-Business, 31% Mid-Market #### What Are Condo Control's Pros and Cons? **Pros:** - Ease of Use (37 reviews) - Efficiency (15 reviews) - Time-Saving (13 reviews) - Communication (12 reviews) - Mass Communication (12 reviews) **Cons:** - Missing Features (6 reviews) - Slow Performance (6 reviews) - Inefficient Processes (5 reviews) - Poor Usability (5 reviews) - Search Functionality (5 reviews) ### What Do G2 Reviewers Say About Condo Control? *AI-generated summary from verified user reviews* **Pros:** - Users find Condo Control's interface **easy to use** , streamlining service requests and improving communication with staff. - Users highlight the **efficiency** of Condo Control, simplifying management tasks and enabling self-service for residents. - Users value the **time-saving features** of Condo Control, streamlining communication and enhancing efficiency in property management. - Users appreciate the **effective communication tools** of Condo Control, enhancing interactions between residents and management. - Users value the **effective mass communication** capabilities of Condo Control, enhancing homeowner engagement with simplicity and utility. **Cons:** - Users express the need for improved **missing features** , including enhanced reporting capabilities and updated parking permit controls. - Users experience **slow performance** , with delays in loading and navigation disrupting their otherwise seamless experience. - Users find the **inefficient processes** for selecting users and managing bookings frustrating and time-consuming. - Users find **poor usability** in Condo Control, struggling with complicated booking updates and unintuitive icons. - Users experience difficulty with the **search functionality** , finding it cumbersome for parking spaces and car information. #### What Are Recent G2 Reviews of Condo Control? **"[Essential for Condo Management, But Needs Formatting Fixes](https://www.g2.com/survey_responses/condo-control-review-12991947)"** **Rating:** 4.5/5.0 stars *— Lourdes M.* [Read full review](https://www.g2.com/survey_responses/condo-control-review-12991947) --- **"[Seamless Condo Management Solution!](https://www.g2.com/survey_responses/condo-control-review-10733153)"** **Rating:** 5.0/5.0 stars *— Verified User in Building Materials* [Read full review](https://www.g2.com/survey_responses/condo-control-review-10733153) --- #### What Are G2 Users Discussing About Condo Control? - [What is Condo Control used for?](https://www.g2.com/discussions/what-is-condo-control-used-for) ### 4. [ResMan](https://www.g2.com/products/resman/reviews) ResMan stands as the unrivaled choice in the multifamily and affordable housing real estate marketplace, embraced by owners, operators, and investors. Our platform is thoughtfully designed to provide tailored and seamless solutions that match your specific needs. With ResMan, you enjoy open, scalable architecture and freedom through our expanded product suite, including budgeting, fraud detection, utilities management, and the innovative AI chatbot "Leasing Assistant." Discover the simplicity of managing your property with our intuitive platform, integrating a comprehensive marketing suite, advanced accounting, reporting, and property management capabilities. ResMan's Marketing Suite includes Websites, CRM, Contact Center, and the AI-powered Leasing Assistant chatbot, providing a complete solution to attract and retain tenants while improving communication and lead conversion. Our leading-edge UI/UX transforms complexity into clarity, saving valuable time and boosting efficiencies. ResMan’s platform also includes powerful tools for applicant screening, maintenance optimization, and real-time analytics, ensuring every aspect of property management is covered. Our dedicated customer support and seamless implementation ensure a hassle-free experience. The benefits of ResMan extend further with features designed to address the needs of multifamily and affordable housing properties. ResMan makes property management easier by integrating solutions such as budgeting, fraud detection, and utility management, ensuring comprehensive operational control. One of ResMan's standout features is its open integration partner network, allowing organizations to build their product suite the way they want. This flexibility ensures that you can tailor the platform to meet your specific needs, leveraging partnerships that enhance and expand the functionality of ResMan. Elevate your property management with ResMan, where innovation meets practicality, empowering your success in today's competitive real estate landscape. With ResMan, property management becomes more than just a task—it’s a seamless, efficient experience that transforms operations and drives growth. Discover why ResMan is ahead of the competition and take your property management to new heights. **Average Rating:** 4.8/5.0 **Total Reviews:** 421 **How Do G2 Users Rate ResMan?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.2/10 (Category avg: 7.6/10) - **Member Profiles:** 9.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.6/10 (Category avg: 8.4/10) **Who Is the Company Behind ResMan?** - **Seller:** [Inhabit IQ](https://www.g2.com/sellers/inhabit-iq) - **Company Website:** https://inhabit.com/ - **Year Founded:** 2016 - **HQ Location:** Knoxville, US - **LinkedIn® Page:** https://www.linkedin.com/company/inhabit-iq (2,600 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 47% Small-Business, 43% Mid-Market #### What Are ResMan's Pros and Cons? **Pros:** - Ease of Use (103 reviews) - User-Friendly (53 reviews) - Ease of Learning (39 reviews) - Customer Support (33 reviews) - Features (28 reviews) **Cons:** - Missing Features (16 reviews) - Slow Performance (14 reviews) - Poor Usability (13 reviews) - Slow Speed (12 reviews) - Not User-Friendly (10 reviews) ### What Do G2 Reviewers Say About ResMan? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ResMan, finding it intuitive and efficient for their daily tasks. - Users love ResMan's **user-friendly design** , finding it straightforward and easy to navigate, even for beginners. - Users appreciate the **ease of learning** with ResMan, finding it user-friendly and intuitive for efficient tracking. - Users value the **excellent customer support** and proactive communication from ResMan's team, enhancing their experience significantly. - Users appreciate the **user-friendly integration** of ResMan, finding it organized and convenient for all their needs. **Cons:** - Users are frustrated with the **missing features** in ResMan, particularly the need for a payroll module and document accessibility. - Users experience **slow performance** with ResMan, as updates and glitches can hinder productivity during the workday. - Users struggle with **poor usability** due to difficult navigation and high error potential in ResMan's interface. - Users experience **slow speed** issues with ResMan, particularly when searching for units, affecting overall efficiency. - Users find ResMan **not user-friendly** , with confusing navigation and a need for adjustment to access features effectively. #### What Are Recent G2 Reviews of ResMan? **"[Effortless Management with Stellar Support](https://www.g2.com/survey_responses/resman-review-12873879)"** **Rating:** 5.0/5.0 stars *— Kelly B.* [Read full review](https://www.g2.com/survey_responses/resman-review-12873879) --- **"[ResMan: Reliable, Organized Property Management with Powerful Integrations](https://www.g2.com/survey_responses/resman-review-13000353)"** **Rating:** 5.0/5.0 stars *— Jazmyn C.* [Read full review](https://www.g2.com/survey_responses/resman-review-13000353) --- #### What Are G2 Users Discussing About ResMan? - [What is ResMan used for?](https://www.g2.com/discussions/what-is-resman-used-for) ### 5. [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) CINC Systems is the community association management industry’s largest technology partner, supporting more than 50,000 communities and over 5 million residents. CINC's AI-powered, all-in-one platform unifies accounting, banking, operations, and resident engagement for every community type—single-family, condominium, high-rise, lifestyle, and more. Backed by Hg Capital, CINC helps management companies work smarter and more profitably while delivering an exceptional experience to the communities they serve. **Average Rating:** 4.6/5.0 **Total Reviews:** 103 **How Do G2 Users Rate CINC Systems?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.7/10 (Category avg: 7.6/10) - **Member Profiles:** 8.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind CINC Systems?** - **Seller:** [CINC Systems](https://www.g2.com/sellers/cinc-systems) - **Company Website:** https://www.cincsystems.com - **Year Founded:** 2005 - **HQ Location:** Duluth, GA - **Twitter:** @CINCSystems (218 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cinc-systems-llc/ (295 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, Community Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are CINC Systems's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Efficiency (19 reviews) - Integrations (16 reviews) - Continuous Improvement (15 reviews) - Updates (13 reviews) **Cons:** - Missing Features (14 reviews) - Poor Customer Support (12 reviews) - Slow Response (11 reviews) - Learning Difficulty (7 reviews) - Limited Customization (7 reviews) ### What Do G2 Reviewers Say About CINC Systems? *AI-generated summary from verified user reviews* **Pros:** - Users find CINC Systems **easy to use** , enhancing efficiency and allowing seamless collaboration from anywhere. - Users find CINC Systems enhances **efficiency** by streamlining access to homeowner account details and improving management processes. - Users value the **seamless integrations** of CINC Systems, enhancing functionality and elevating industry standards. - Users commend CINC Systems for its **continuous improvement and support** , enhancing efficiency and adapting to community management needs. - Users appreciate the **exceptional support** and dedication of CINC Systems to improving client satisfaction and functionality. **Cons:** - Users experience **missing features** in CINC Systems, like limited reporting and complicated corrections, hindering efficiency. - Users often face **poor customer support** , with slow response times and unresolved issues leading to frustration. - Users experience **slow response times** from CINC Systems' customer support, affecting timely issue resolution and overall satisfaction. - Users find the **learning difficulty** of CINC Systems challenging due to its complex features and necessary training. - Users are frustrated by the **limited customization** options in CINC Systems, affecting efficiency and compliance with regulations. #### What Are Recent G2 Reviews of CINC Systems? **"[Comprehensive, Reliable, and Scalable Solution](https://www.g2.com/survey_responses/cinc-systems-review-12035298)"** **Rating:** 5.0/5.0 stars *— Tracy D.* [Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12035298) --- **"[CINC Systems: Driving Efficiency and Innovation for Our Business](https://www.g2.com/survey_responses/cinc-systems-review-12034752)"** **Rating:** 5.0/5.0 stars *— Kyle P.* [Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12034752) --- #### What Are G2 Users Discussing About CINC Systems? - [What is CINC Systems used for?](https://www.g2.com/discussions/what-is-cinc-systems-used-for) ### 6. [HOA Central](https://www.g2.com/products/hoa-central/reviews) HOA Central is modern HOA management software that brings operations, communications, and governance into one cloud based platform. Boards, property managers, and self managed communities use HOA Central to reduce manual work, improve transparency, and deliver a better resident experience across single communities and multi property portfolios. What you can run in one place: Work orders, preventive maintenance, and inspections ARC and ACC requests with digital plans, workflows, and approvals Violations with photo evidence, letters, and follow up tracking Secure online voting with eligibility checks and audit trails Announcements, two way messaging, and community surveys Amenity reservations, calendars, and clubhouse bookings Resident portal and mobile app for documents, payments, and requests Vendor, contract, and insurance management Parking permits and visitor passes for staffed or gated communities Portfolio dashboards, role based permissions, and reusable templates Integrations with leading association accounting systems like Quickbooks and online payments Automation for reminders, approvals, and escalations Teams adopt quickly with guided onboarding, training, and responsive support. With HOA Central, communities get a single, reliable system to streamline daily tasks, stay organized for meetings, and create a smoother experience for homeowners. **Average Rating:** 4.9/5.0 **Total Reviews:** 20 **How Do G2 Users Rate HOA Central?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.4/10 (Category avg: 7.6/10) - **Member Profiles:** 10.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.7/10 (Category avg: 8.4/10) **Who Is the Company Behind HOA Central?** - **Seller:** [HOA Central](https://www.g2.com/sellers/hoa-central) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/hoa-central/ **Who Uses This Product?** - **Top Industries:** Commercial Real Estate, Real Estate - **Company Size:** 85% Mid-Market, 15% Enterprise #### What Are HOA Central's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Resident Engagement (7 reviews) - Centralized Management (5 reviews) - Time-Saving (5 reviews) - Communication (4 reviews) **Cons:** - Difficult Learning (2 reviews) - Limited Functionality (2 reviews) - Navigation Issues (2 reviews) - Slow Performance (2 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About HOA Central? *AI-generated summary from verified user reviews* **Pros:** - Users find HOA Central to be extremely **easy to use** , effectively managing multiple community tasks from a single platform. - Users appreciate the **enhanced resident engagement** from HOA Central, fostering community interaction and event participation. - Users value the **centralized management** of HOA Central, streamlining various tasks in one convenient platform. - Users benefit from **significant time savings** with HOA Central's automated features, streamlining management and communication effectively. - Users appreciate the **efficient communication** in HOA Central, enabling quick approvals and streamlined collaboration among boards and committees. **Cons:** - Users report that some find it **difficult to learn** HOA Central, especially those less familiar with technology. - Users find the **limited functionality** of HOA Central restricts efficiency and lacks essential features for smoother operations. - Users find **navigation issues** challenging, especially older residents who require assistance with the platform's features. - Users experience **slow performance** with large file uploads and page refresh delays, leading to uncertainty during transactions. - Users experience a **steep learning curve** with HOA Central, but the benefits emerge after initial setup and adjustment. #### What Are Recent G2 Reviews of HOA Central? **"[HOA Central made property management simpler](https://www.g2.com/survey_responses/hoa-central-review-11561281)"** **Rating:** 5.0/5.0 stars *— Verified User in Commercial Real Estate* [Read full review](https://www.g2.com/survey_responses/hoa-central-review-11561281) --- **"[A true upgrade from old systems](https://www.g2.com/survey_responses/hoa-central-review-11824389)"** **Rating:** 5.0/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/hoa-central-review-11824389) --- ### 7. [Smartwebs](https://www.g2.com/products/smartwebs/reviews) Smartwebs is the all-in-one HOA management platform built for management companies and self-managed communities that want enterprise-grade power without enterprise complexity or cost. For more than 18 years, Smartwebs has been built exclusively for the HOA industry, not retrofitted from generic property management software. That focus shows in everything from how the accounting is structured to how the mobile app performs without a cell signal. One login. One seamlessly integrated platform. One incredible experience. From accounting automation and violations to homeowner portals, reservations, resale certificates, and branded community websites, Smartwebs connects everything managers, residents, boards, and partners need in a single platform designed specifically for the HOA industry. No patched-together tools, no disconnected systems, no hidden costs. Accounting at the core Accounting is not an add-on at Smartwebs. It is the foundation on which the entire platform is built. HOA teams can track budgets and reserves with confidence, manage assessment collections and payments, automate routine financial tasks, and generate board-ready financial reports on demand. Audit-friendly records and real-time financial visibility keep associations compliant, financially healthy, and positioned to make informed decisions at every board meeting. For management companies, that means less time reconciling and more time serving clients. Purpose-built for HOA operations Smartwebs supports the full range of tasks HOA managers and board members handle every day. Violation tracking and enforcement run automatically, with iOS and Android apps that work fully offline for field inspections, so documentation stays complete even without a cell signal. Architectural review management gives teams a structured way to track requests, communicate decisions, and maintain a clear approval record. Work order and maintenance management lets staff create, assign, and track tasks in real time, keeping properties well-maintained and vendors accountable. Every function connects back to accounting, so nothing operates in a silo. Communication and resident access Keeping residents informed and engaged is easier with Smartwebs. Mass communication tools allow management teams to send notices, reminders, and updates from a single centralized system, reaching homeowners via email, text, and voice. Secure homeowner portals give residents direct access to their account information, community documents, payment history, and service requests, reducing inbound calls and administrative overhead while improving the overall resident experience. Built for scale, designed for simplicity Smartwebs is built with a mobile-first, design-first approach that makes it intuitive for managers, board members, and residents alike, with no IT background required. Management companies use Smartwebs to grow their portfolios without growing their overhead. Self-managed associations use it to operate with the kind of structure and transparency that protects property values and builds trust with homeowners. And both benefit from transparent, accessible pricing that makes enterprise-grade tools available to communities of every size. Smartwebs is rated 4.6 on G2, 4.4 on Capterra, 4.5 on Google, and 4.4 on Software Advice by the managers, boards, and communities who use it every day. That is the Smartwebs Advantage. **Average Rating:** 4.6/5.0 **Total Reviews:** 36 **How Do G2 Users Rate Smartwebs?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.0/10 (Category avg: 7.6/10) - **Member Profiles:** 7.4/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Smartwebs?** - **Seller:** [Smartwebs, Inc.](https://www.g2.com/sellers/smartwebs-inc) - **Company Website:** https://smartwebs.com/ - **Year Founded:** 2008 - **HQ Location:** Round Rock, US - **Twitter:** @SmartwebsINC (335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/smartwebs-llc/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate, Management Consulting - **Company Size:** 47% Mid-Market, 47% Small-Business #### What Are Smartwebs's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Time-Saving (2 reviews) - Ease of Learning (1 reviews) - Organization (1 reviews) - Search Functionality (1 reviews) **Cons:** - Accounting Complexity (1 reviews) - Editing Difficulty (1 reviews) - Invoice Management (1 reviews) - Navigation Issues (1 reviews) ### What Do G2 Reviewers Say About Smartwebs? *AI-generated summary from verified user reviews* **Pros:** - Users find Smartwebs to be **easy to use** , enhancing workflow and simplifying Architectural Review processes significantly. - Users find that Smartwebs offers significant **time-saving benefits** , streamlining processes for both committees and homeowners. - Users find Smartwebs **easy to learn** , making team collaboration and workflow management remarkably efficient and smooth. - Users value the **organization** capabilities of Smartwebs, streamlining tasks and improving overall team efficiency. - Users value the **efficient search functionality** in Smartwebs, streamlining their workflow and enhancing organization. **Cons:** - Users find the **accounting complexity** in Smartwebs to be unintuitive, requiring excessive clicks for vendor invoices and statements. - Users find the **editing process difficult** in Smartwebs, impacting document management and overall efficiency. - Users find the **invoice management** feature of Smartwebs to be unintuitive and overly complicated, impacting efficiency. - Users often face **navigation issues** with Smartwebs, finding the processes more complicated and less intuitive than expected. #### What Are Recent G2 Reviews of Smartwebs? **"[Veronica Navarro, Executive Administrative Assistant](https://www.g2.com/survey_responses/smartwebs-review-12433908)"** **Rating:** 4.0/5.0 stars *— veronica n.* [Read full review](https://www.g2.com/survey_responses/smartwebs-review-12433908) --- **"[Superb Violations Module That Streamlines Covenant Enforcement](https://www.g2.com/survey_responses/smartwebs-review-12433747)"** **Rating:** 4.0/5.0 stars *— Hilary B.* [Read full review](https://www.g2.com/survey_responses/smartwebs-review-12433747) --- ### 8. [Enumerate](https://www.g2.com/products/enumerate/reviews) Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting tens of thousands communities across America. **Average Rating:** 4.5/5.0 **Total Reviews:** 127 **How Do G2 Users Rate Enumerate?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.0/10 (Category avg: 7.6/10) - **Member Profiles:** 8.9/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Enumerate?** - **Seller:** [Enumerate](https://www.g2.com/sellers/enumerate) - **Company Website:** https://goenumerate.com/ - **Year Founded:** 1985 - **HQ Location:** Clearwater, FL - **Twitter:** @goenumerate (1,114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/goenumerate/ (148 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Community Manager - **Top Industries:** Accounting, Real Estate - **Company Size:** 87% Small-Business, 11% Mid-Market #### What Are Enumerate's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Customer Support (5 reviews) - Customization (2 reviews) - Navigation Ease (2 reviews) - Search Functionality (2 reviews) **Cons:** - Poor Customer Support (2 reviews) - Poor Reporting (2 reviews) - Accounting Complexity (1 reviews) - Email Management Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Enumerate? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Enumerate, making report generation and information access seamless and efficient. - Users commend the **fantastic customer support** of Enumerate, highlighting its helpfulness and dedicated service for problem-solving. - Users love the **customization and integration** features of Enumerate, enhancing usability with smooth navigation and flexibility. - Users find the **navigation ease** of Enumerate excellent, making it user-friendly and efficient for HOA management. - Users value the **global search functionality** of Enumerate, enabling easy access to information and community updates. **Cons:** - Users experience **poor customer support** , facing long response times and challenges with simple edits and reporting. - Users are frustrated with **poor reporting** that complicates messaging and email tracking, causing inefficiencies and delays. - Users face **accounting complexity** with inflexible edits and reporting issues, affecting their overall experience with Enumerate. - Users find **email management issues** frustrating, particularly with tracking and editing limitations that hinder efficiency. - Users find it **cumbersome to add features** in Enumerate, wishing for more customization options to suit their needs. #### What Are Recent G2 Reviews of Enumerate? **"[User-Friendly Accounting and Reporting with Smooth Integrations and Great Value](https://www.g2.com/survey_responses/enumerate-review-12658627)"** **Rating:** 4.0/5.0 stars *— Alexis B.* [Read full review](https://www.g2.com/survey_responses/enumerate-review-12658627) --- **"[Easy, Board-Ready Reporting and Effective Account Management](https://www.g2.com/survey_responses/enumerate-review-12382876)"** **Rating:** 4.0/5.0 stars *— Angie Y.* [Read full review](https://www.g2.com/survey_responses/enumerate-review-12382876) --- #### What Are G2 Users Discussing About Enumerate? - [How has Enumerate Central supported your community association management, and what features do you rely on?](https://www.g2.com/discussions/how-has-enumerate-central-supported-your-community-association-management-and-what-features-do-you-rely-on) - [What is TOPS [ONE] used for?](https://www.g2.com/discussions/what-is-tops-one-used-for) ### 9. [Flamingo Resident Engagement Platform](https://www.g2.com/products/flamingo-resident-engagement-platform/reviews) ​From Greystar to AIMCO to ZRS, ​​Flamingo's All-In-One Platform is used in 400,000+ units to centralize resident engagement & consolidate tools​.​ For residents, Flamingo's Resident Engagement App means one app for everything they need - rent, maintenance, event RSVPs, rewards, access control, amenities, eBulletin, on-demand fitness, etc. ​ For staff, Flamingo means one platform to book events, survey residents, automate move-ins, monitor reputation, request reviews, communicate with residents, verify renter's insurance, etc. Flamingo also integrates with dozens of tools including Yardi, RealPage, & Entrata. ​ **Average Rating:** 4.8/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Flamingo Resident Engagement Platform?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.2/10 (Category avg: 7.6/10) - **Member Profiles:** 8.2/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 7.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Flamingo Resident Engagement Platform?** - **Seller:** [Flamingo Resident Engagement Platform](https://www.g2.com/sellers/flamingo-resident-engagement-platform) - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @GoGetFlamingo (143 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getflamingo/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Flamingo Resident Engagement Platform's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Resident Engagement (2 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Ease of Access (1 reviews) **Cons:** - Missing Features (2 reviews) - Editing Difficulty (1 reviews) ### What Do G2 Reviewers Say About Flamingo Resident Engagement Platform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of the Flamingo Resident Engagement Platform, making resident interactions seamless and intuitive. - Users appreciate the **intuitive nature** of the Flamingo Resident Engagement Platform, enhancing resident support with ease and efficiency. - Users value the **easy communication** features of Flamingo, enhancing engagement with residents efficiently and effectively. - Users commend the **excellent and responsive customer support** from Flamingo, enhancing overall satisfaction and ease of use. - Users appreciate the **ease of access** provided by Flamingo, making information and resources easy to locate. **Cons:** - Users express concern over **missing features** , particularly the delayed newsletter functionality and issues with image formatting. - Users experience **editing difficulties** with image formatting and dimensions, making event management challenging. #### What Are Recent G2 Reviews of Flamingo Resident Engagement Platform? **"[Intuitive Platform with Exceptional Support](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-11938431)"** **Rating:** 4.0/5.0 stars *— Marnee P.* [Read full review](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-11938431) --- **"[Real-Time Engagement Insights in an Easy-to-Use Flamingo](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-12821856)"** **Rating:** 5.0/5.0 stars *— Imogene F.* [Read full review](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-12821856) --- #### What Are G2 Users Discussing About Flamingo Resident Engagement Platform? - [What is Flamingo Resident Engagement Platform used for?](https://www.g2.com/discussions/what-is-flamingo-resident-engagement-platform-used-for) ### 10. [Buildium](https://www.g2.com/products/buildium/reviews) Buildium is the platform trusted by property management pros to take control of every aspect of their business and drive more revenue per door. It’s all-in-one software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.” Jump in today with a free 14-day trial loaded with real-world scenarios (no credit card needed) and get ready to build your Buildium. **Average Rating:** 4.4/5.0 **Total Reviews:** 267 **How Do G2 Users Rate Buildium?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.0/10 (Category avg: 7.6/10) - **Member Profiles:** 8.9/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.1/10 (Category avg: 8.4/10) **Who Is the Company Behind Buildium?** - **Seller:** [Buildium](https://www.g2.com/sellers/buildium) - **Company Website:** https://www.buildium.com - **Year Founded:** 2004 - **HQ Location:** Boston, MA - **Twitter:** @Buildium (4,680 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/475207/ (288 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 86% Small-Business, 7% Mid-Market #### What Are Buildium's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Tenant Management (18 reviews) - Property Management (17 reviews) - Customer Support (13 reviews) - Rent Collection (13 reviews) **Cons:** - Missing Features (14 reviews) - Limited Customization (10 reviews) - Lease Management (8 reviews) - Update Issues (6 reviews) - Difficult Learning Process (5 reviews) ### What Do G2 Reviewers Say About Buildium? *AI-generated summary from verified user reviews* **Pros:** - Users find Buildium's **ease of use** and responsive support make property management efficient and straightforward. - Users highlight the **ease of tenant management** with Buildium, improving satisfaction and streamlining operations capably. - Users value Buildium for its **efficient property management** , enhancing tenant satisfaction and streamlining operations effectively. - Users commend the **responsive customer support** from Buildium, ensuring assistance is always available when needed. - Users love the **efficient rent collection** process of Buildium, simplifying management and improving cash flow seamlessly. **Cons:** - Users find Buildium lacking in **essential features** , leading to frustration and inefficiencies in daily operations. - Users find **limited customization** in Buildium, leading to frustration with reporting, lease renewals, and overall navigation. - Users find **lease management frustrating** due to a complex interface and insufficient support, hindering efficient operations. - Users report that **update issues** disrupt functionality, requiring relearning and complicating access to important reports and notifications. - Users experience a **difficult learning process** with Buildium, requiring time and courses to master the system. #### What Are Recent G2 Reviews of Buildium? **"[Buildium: The solution you didn't know you needed.](https://www.g2.com/survey_responses/buildium-review-13090967)"** **Rating:** 4.5/5.0 stars *— Jennifer F.* [Read full review](https://www.g2.com/survey_responses/buildium-review-13090967) --- **"[Buildium is a One Stop Shop for all your Management Needs](https://www.g2.com/survey_responses/buildium-review-13109847)"** **Rating:** 4.5/5.0 stars *— Marvel E.* [Read full review](https://www.g2.com/survey_responses/buildium-review-13109847) --- #### What Are G2 Users Discussing About Buildium? - [What is Buildium used for?](https://www.g2.com/discussions/what-is-buildium-used-for) - 1 comment - [How much is buildium per month?](https://www.g2.com/discussions/how-much-is-buildium-per-month) - [What is the best property management software?](https://www.g2.com/discussions/what-is-the-best-property-management-software) - [Does buildium integrate with QuickBooks?](https://www.g2.com/discussions/does-buildium-integrate-with-quickbooks) - 1 comment - [What is buildium software?](https://www.g2.com/discussions/what-is-buildium-software) ## What Is Community Association Management Software? [Real Estate Software](https://www.g2.com/categories/real-estate) ## What Software Categories Are Similar to Community Association Management Software? - [Property Management Software](https://www.g2.com/categories/property-management) - [Lease Administration Software](https://www.g2.com/categories/lease-administration) - [Rental Payment Software](https://www.g2.com/categories/rental-payment) --- ## How Do You Choose the Right Community Association Management Software? ### What You Should Know About Community Association Management Software ### What is Community Association Management Software? Community association management software helps condominium, apartment, and residential community managers automate administrative tasks, address any tenant or building issues, and focus on fostering authentic relationships with and between residents. The software also enables property managers to communicate more effectively with board members. With community association management software, property and association managers can reduce the time and resources spent on everyday administrative and operational tasks so that they can focus on crafting and maintaining an ideal living community space. Community association management software is distinct from [association management software](https://www.g2crowd.com/categories/association-management), as the latter simplifies and streamlines the management of clubs, leagues, and other membership-based associations. Key Benefits of Community Association Management Software - Streamlines, automates, and simplifies operational, administrative, and management workflows and functions - Consolidates all resident and property information into a centralized database - Provides residents and homeowners with an easy-to-use portal - Facilitates effective management of units, buildings, and properties ### Why Use Community Association Management Software? Community association managers grapple with a distinct set of challenges. Those challenges range from the management of properties and communication with both residents and board members to community and property maintenance and effective accounting management. The managers and board members must also address issues that crop up, like noncompliance, lease and architectural applications, and community security. With community association management software, association and property managers can create significant efficiencies in their workflows, reduce costs across the board, and improve the lives of their residents. Community association management software also makes it possible to provide modern community features to residents. Everything else in the world has incorporated technological advancements, turning to mobile devices and other means of convenience—so should living communities, if only to get a leg up on their competition. ### What are the Different Kinds of Community Association Management Software? Not all living communities are equal, so community association management software should not be created equally. A condo or a co-op has different needs than an HOA (homeowners association), and managers are looking at different feature sets when comparing products. Superficially, the solutions may satisfy the same needs, but a community association management software tailored for condominiums or apartments must deal with the fact that not all tenants will own their units, unlike residents who are part of an HOA. **Homeowners Association (HOA) —** Planned housing developments that are made up of single-family homes generally have an HOA in place. The homeowner of a single home owns the building, the land underneath the building, and the land around the building (e.g., a front or backyard). Multiple homeowners create a board of directors that has the responsibility of maintaining the community and determining any community fees and regulations. HOA software, then, goes beyond the all-in-one community management functionalities that are found in any community association management software. With HOA-tailored community association management software, the features that are most desired are a robust tenant contact database, a built-in financial management system, business intelligence and reporting, and regulation transparency. **Apartments and Condominiums —** Residents who reside in an apartment or condo do not need to own their unit and generally can turn to property managers to step in to fix any maintenance issues. Those who own units within the apartment or condo become members of the building association, and must adhere to community rules and regulations. Condo and apartment building managers are drawn towards community association management software that can help property managers provide concierge services, manage the amenities of the apartment or condo, and optimize tasks like processing visitors and tracking packages. **Co-Op Buildings —** No one who resides in a cooperative (co-op) building owns their unit. Owners of a co-op receive proprietary rights to occupy a specific unit with specific dimensions in the building. The co-op is run by a board of directors that manages the overall co-op, its amenities, and any occupancy agreements that all co-op tenants must abide by. One of the most desired features of co-op-tailored community association management software is a field service management feature, which helps the board hire and manage outside vendors to complete repair and other maintenance work. Significantly comprehensive tenant screening is also a necessary feature for co-ops, because co-op boards thoroughly vet potential new members, even more so than HOAs and condominiums. ### Community Association Management Software Features The features of community association management can run the gamut, including monitoring and tracking community violations, providing access to critical association information to the community board, and managing the outsourcing of maintenance services. Based on the type of living community you and the relevant board manages, they might not all be necessary. The following are standard features that can be found across the board in any version of community association management software: **Communication System —** Communication with homeowners and residents can range from newsletters, building updates, notifications about community violations, to community discussion boards. All community association management solutions provide some sort of resident portal, board, or digital marketing integration. The granularity of the specific communication offerings and functionality depends on the vendor. **Maintenance Requests —** Community boards exist to ensure that the living experiences of the residents are superb and consistent. A web portal or system to field, manage, and track maintenance service requests is necessary and will be used often. Keep an eye out for software that can coordinate the schedules and activities of any outsourced maintenance personnel, should you need it. **Financial Management —** Billing, invoicing, and accounting functionality helps community associations reduce gaps, streamline workflows, and keep better track of business operations. Some community association management solutions simply offer integrations or partnerships with accounting services instead of providing built-in accounting functionalities. **Payment Technology —** On the resident-facing side of financial management is rental payment technology and systems. At this point, it’s more unconventional for residents to physically drop off a rent check every month. Digital banking practices have made it almost expected for residents to be able to pay rent and utilities online. Beyond the convenience and security that rental payment systems provide to residents, built-in payment technology can also ensure that property managers and owners are paid faster and on time. **Security —** Security within an apartment building, condo, co-op, or development is crucial. Residents will not continue to live in a community that doesn’t offer at least a bare minimum of security. Many community association management solutions provide visitor tracking functionality, which helps property and community managers keep track of their residents, the guests of their residents, and even the status of recurring services like package delivery. ### Trends Related to Community Association Management Software Community association management software, specifically, has gone from a luxury tool to a must-have solution. Overall real estate trends impact community association management software, and features like resident portals must take cues from user experience wants and pain points to continue to get used. **Living Community Demographics —** The demographics of those who live in apartments, condos, and co-ops are not homogeneous. Community managers and members should be prepared to deal with and service any kind of demographic, whether that’s a mishmash of millennials and baby boomers or not. Software that can set up and maintain automated or entirely digital processes—from rental payments to maintenance request portals to e-newsletters—will be much more desirable. **Social Media vs. Legal Issues —** Social media channels are being used more and more by property managers to market and advertise to both potential and existing residents. Social media engagement helps managers engage with their residents, but there isn’t a realistic way for community board members to regulate activities conducted on social media. Handbooks can work, but board directors must create and implement policies in scenarios when board members accidentally cause legal issues to arise. ### Potential Issues with Community Association Management Software The biggest hurdle when it comes to deploying and implementing a community association management software is whether to invest in a potentially bloated solution when something like QuickBooks suffices. While arguments abound about what automation can do to create efficiency, promote transparency, and optimize resident relationships, software developers and marketers need to be able to outweigh the benefits versus the drawbacks. ### Software and Services Related to Community Association Management Software **Property Management —** Property management software automates the operational, financial, and leasing responsibilities of property managers. Property management software is built to facilitate more efficient real estate business operations by simplifying and streamlining tasks like lease administration, facility management, accounting, and tenant/landlord communication. Living communities are made up of properties and even HOAs can benefit from streamlined front-office activities. **Facility Management —** Facility management software is used by building managers to manage and maintain physical properties. Optimizing the requests for building and unit maintenance and the easy scheduling and management of personnel and resources are the two biggest benefits of facility management software. Residents and managers of apartments, condos, and co-ops benefit from community association management software that provides built-in features or easy integrations with facility management tools. **Rental Payment —** With rental payment software, both property managers and tenants can look forward to simplified, automated rent collection. Bills and invoices are automatically created and dispersed, payments can be collected and processed online, and even partnerships with banks are made much easier.