We’ve used PayHOA to manage our self-run HOA since 2019, and its value has only grown. The platform is powerful, intuitive, and reasonably priced, with subscription costs increasing minimally while new features regularly improve the value proposition. Their support and leadership teams are proactive, responsive, and consistently seek user feedback. Homeowner support is easy thanks to clear guides. It was easy to implement, integrates with multiple platforms. PayHOA is a weekly resource for me as HOA President. Our overall experience has been excellent. PayHOA provides great value, responsive support, and ongoing improvements that make managing a self-run HOA efficient and stress-free. It has allowed our board and homeowners to stay organized, connected, and supported without the high cost of outside management. Review collected by and hosted on G2.com.
The only drawback we’ve noticed is that uploaded logos appear low-resolution in generated reports. We would also like to see more homeowner control over text and email alert subscriptions, ideally with topic-based preferences (e.g., newsletters, events, safety updates). Review collected by and hosted on G2.com.
Wow, thank you for this detailed review. Six years with PayHOA is a long time, and we're grateful you've stuck with us as we've grown and improved.
It's clear you're using the platform to its full potential, from budgeting and invoicing to multi-channel communication and the resale documents integration. That's exactly what we built PayHOA to do: bring everything together so self-managed boards can operate efficiently without paying for outside management.
We also really appreciate the specific feedback on logo resolution in reports and homeowner control over alert preferences. Those are the kinds of details that help us keep improving, and we'll pass them along to our team.
Thanks for being part of the PayHOA community for all these years. We don't take that loyalty lightly.
