I like that DoorLoop calculates rents due, rent reports, late fees, and tenant ledgers in a very organized way. It's easily accessible and easy to understand and filter through for specific results. I find the automatic system very convenient as it automatically charges rent and late fees when applicable. Also, the initial setup was very easy.

I like that DoorLoop is very easy to use. The payment feature is great, and if a resident has a maintenance request, we can send notifications to them, which is wonderful. I really appreciate the team at DoorLoop; their training sessions are great and the onboarding was wonderful. They have a chat feature where you can ask questions at any time of the day, and the chatbot will get back to you, which I find really helpful. I've also had team members from DoorLoop reach out as well, which I really appreciate. It saves me time because everything is all in one place. I also like that I can save documents and upload photos in DoorLoop. When we have an applicant that's interested, we can just send them the link to apply, which makes everything easy overall. Additionally, setting everything up was actually really simple; we had two or three sessions with the onboarding team at DoorLoop, and it was very simple and easy.

The portal affords tenants an easy way to communicate as well as set up automated payments.