--- title: Enumerate Reviews meta\_title: 'Enumerate Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 131 reviews by the users' company size, role or industry to find out how Enumerate works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 131 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

# Enumerate Reviews & Product Details

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Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting tens of thousands communities across America.

* * *

Product Website
Enumerate
Seller
[Enumerate](https://www.g2.com/sellers/enumerate)
Discussions
[Enumerate Community](https://www.g2.com/products/enumerate/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Karen Roberto

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/enumerate/pricing)

## Enumerate Integrations
(1)

What do users say about integrations?

Verified by Enumerate

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

FRONTSTEPS

](https://www.g2.com/products/frontsteps/reviews)

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AB

Alexis B.

President and CEO

Small-Business (50 or fewer emp.)

4/20/2026

"User-Friendly Accounting and Reporting with Smooth Integrations and Great Value"

4/5

What do you like best about Enumerate?

It’s very easy to handle accounting, financials, and reporting in a way that’s truly user-friendly. We also love how smoothly we can work within the Engage portal and other integrated apps. While there are some minor flaws in performance, overall the system allows for quick searches and data changes. Pricing is just right. Onboarding was great, but I do wish there was better support at times. We use a few of the smart AI or intelligence tools yet, but hopefully we will use more in the future. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

My biggest gripes with the system are the inability to automatically filter out previous owners on reports and e-blast communications, restriction on reports that do not allow for all contact information to be displayed on one report. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Day to day operations and accounting. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-12658627/official_response/edit)

Thank you for your detailed feedback, Alexis! We’re glad to hear Enumerate is delivering value and helping streamline your accounting and reporting. We also appreciate your insights on reporting and support—your feedback helps us continue to improve.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Angie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie Y.")
AY

Angie Y.

Vice President of Operations

Small-Business (50 or fewer emp.)

2/19/2026

"Easy, Board-Ready Reporting and Effective Account Management"

4/5

What do you like best about Enumerate?

Reports are very easy to pull and share with board members, and they include all the necessary information for them to disseminate. Accessing accounts and reviewing information, uploading files, and handling similar tasks are also great attributes. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

It feels like Enumerate isn’t working diligently enough to keep refining the product and to keep up with the new standards competitors are setting. AI solutions and website integrations, without charging extra, are the kinds of tools that could make the system easier for managers to use. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

I’m not really sure how Enumerate is supposed to be working to solve the issues that affect our company. It seems like whenever there’s an update of some kind, it ends up creating new problems instead of fixing the existing ones. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-12382876/official_response/edit)

Thank you for sharing your feedback. We’re glad to hear that board-ready reporting and account management have been valuable for your team.

We also appreciate your candid input on updates and innovation. Continuous improvement and stronger integrations are key focuses for us, and feedback like yours directly shapes our roadmap. We’d welcome the chance to connect and learn more about how we can better support you.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Melissa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa G.")
MG

Melissa G.

Property Manager

Small-Business (50 or fewer emp.)

3/2/2026

"Easy to Use with a Helpful Online Manual"

5/5

What do you like best about Enumerate?

How easy it is to use, the online help manual. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Some of the items if posted the wrong account or GL cannot be corrected they need to be deleted and redone totally and you can't always do that if it is part of a bigger batch or you are in a different month when the issue is discovered. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

helps log account payable and receivable for the community. Provides with past due statements, and reports for board members and shareholders. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-12427951/official_response/edit)

Thank you for the 5-star review! We’re so glad to hear Enumerate is easy to use and that the online help manual has been helpful. We also appreciate your feedback on correcting posted items and will share it with our product team.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Beverlee P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beverlee P.")
BP

Beverlee P.

Small-Business (50 or fewer emp.)

2/24/2026

"Streamlined HOA Management with Exceptional Training"

5/5

What do you like best about Enumerate?

I use Enumerate for organization and it provides easy access to work orders and forms, which is helpful for our residents and any issues they have. During the training phase, the one-on-one personal training is amazing. I appreciate the transparency and easy access Enumerate offers. The initial setup was extremely easy, thanks to all the help and guidance from their staff. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

There is nothing that I dislike about Enumerate as of yet. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Enumerate helps with organization, provides easy access to work orders and forms, and ensures transparency. It allows easy access for our residents and addresses any issues. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-12400585/official_response/edit)

Thank you for the wonderful review! We’re so glad to hear that Enumerate is helping streamline your organization and that our training and support team made your setup experience a smooth one.

We truly appreciate your partnership and look forward to continuing to support your community.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Di F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Di F.")
DF

Di F.

User

Small-Business (50 or fewer emp.)

10/18/2025

"Ease and Interest of Enumerate."

5/5

What do you like best about Enumerate?

I can daily get the menu from our pub. I can see the things people are selling, and things people have to say about different things...also love learning what is happening in my commuity. I also have lost the emails and customer support has been fantastic. I like that I can easily find forms I need and find out who is in charge of what Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Just that if I LIKE something or think it is great I cannot just give thumbs up without posting a whole post. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Just helping me find information I need. Ease of use for me, however there are some that just do not understand. I think another class would be beneficial where people could learn how to use Enumerate. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-11833859/official_response/edit)

Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that Enumerate has made it easier for you to find information and stay connected with your community. Your note about wanting a quick “thumbs up” option is great feedback — we’ll be sure to share that with our team. We appreciate your support and are so glad Enumerate is helping make your experience smoother!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
AN

Verified User in Accounting

Community Manager

Small-Business (50 or fewer emp.)

4/20/2026

"Easy Navigation and Payment Processing"

4/5

What do you like best about Enumerate?

I find Enumerate easy to navigate, which makes my work smoother. It's also easy to process payments, simplifying financial transactions. The initial setup was very easy, saving me time and effort. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

An app would be nice for folks in the field. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Enumerate makes property management easy by handling AP, payroll, marketing, and mailings. It is easy to navigate and process payments, streamlining our operations. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-12656763/official_response/edit)

Thank you for your thoughtful feedback! We’re glad to hear Enumerate is making navigation and payment processing easier for your team. We also appreciate your suggestion—our FieldOps mobile app is designed for teams in the field to manage CCRs and violations on the go. If you’re interested in learning more, we recommend connecting with your Customer Success Manager.

Validated ReviewerIncentivizedSource: Seller invite

 ![Marie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie S.")
MS

Marie S.

Small-Business (50 or fewer emp.)

4/20/2026

"Simplifies Accounting with Ease of Use"

4.5/5

What do you like best about Enumerate?

I like how easy Enumerate is to use, which simplifies my tasks significantly. I also appreciate the system's ability for report presentation, which enhances how I manage and present financial data. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Nothing Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Enumerate makes it easy for me to track things and simplifies paying our bills. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-12656297/official_response/edit)

Thanks so much for your feedback! We’re glad to hear Enumerate is making your accounting tasks easier and helping streamline your reporting and bill pay—we appreciate you taking the time to share your experience.

Validated ReviewerIncentivizedSource: Seller invite

 ![Traci M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Traci M.")
TM

Traci M.

Community Manager

Small-Business (50 or fewer emp.)

10/13/2025

"Emumerate has improved!"

4.5/5

What do you like best about Enumerate?

Support for the most part. The knowledge base and university are very well done. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Waiting and not receiving an eta on an outstanding request leaving the resident in limbo for more than a week. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Assistance with new communities, a master and sub association. I'm able to assist the owners in a timely manner. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-11741794/official_response/edit)

Thank you so much for sharing your feedback! We're thrilled to hear you’re finding value in our knowledge base and university resources. We truly appreciate your support and are glad Enumerate is helping you assist your communities more efficiently!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

HW

Heather W.

Owner, Registered Agent, Association Manager

Small-Business (50 or fewer emp.)

3/26/2025

"Past vs Present"

3.5/5

What do you like best about Enumerate?

Presently - it seems that Enumerate is making great strides to help managers with their daily tasks and providing the training and tools to make their businesses successful. The customer service has greatly improved and it is nice to see that training opportunities seem to be increasing. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

The costs associated for members to pay their dues assessments. It is unfortunate that a company the size of Enumerate cannot find a way to provide free ACH payments by members in their platform. I am a very small business and I have had to find a way for members to have access to FREE ACH payment options. I eat a small portion of the cost, but it is ABSOLUTELY worth it to retain happy clients. I wish that Enumerate would collaborate with their financial partners to find a way to make this happen. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

database management and data integrity. Financial reporting to my communities. Review collected by and hosted on G2.com.

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Response from Amanda Kaplan of Enumerate

[Editedit](https://www.g2.com/survey_responses/enumerate-review-10985156/official_response/edit)

Thank you for your feedback! We're thrilled to hear that our training, tools, and customer service improvements are making a positive impact. We also appreciate your input on ACH payment options and understand the importance of cost-effective solutions. We're continuously exploring ways to enhance our platform and will share your concerns with our team.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Charles K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles K.")
CK

Charles K.

Community Manager

Mid-Market (51-1000 emp.)

3/25/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Enumerate Engage Review"

4.5/5

What do you like best about Enumerate?

The platform is incredibly easy to use and very user-friendly. The interface is clean, intuitive, and well-organized, making navigation a breeze. Everything is straightforward, which makes it accessible for both beginners and experienced users. I appreciate how simple it is to find what I need without unnecessary complexity. The overall experience is smooth and efficient, ensuring that tasks can be completed quickly and effortlessly. Whether you're a first-time visitor or a regular user, the website provides a seamless experience that makes it a pleasure to use Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

One potential improvement could be making the process of adding dynamic forms even easier. If there isn’t already a tutorial or guide available, incorporating one could enhance usability, providing a step-by-step walkthrough to help users fully utilize this feature. Review collected by and hosted on G2.com.

What problems is Enumerate solving and how is that benefiting you?

Great customer service department if an issue arises. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Enumerate? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Enumerate
](https://www.g2.com/products/enumerate/discussions/new)

 ![Judy B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judy B.")
JB

Judy Bordman
•
Last activity over 5 years ago

Do you think TOPS One will ever have the availability to more efficiently and with greater ease create a Master/Sub type plan to allow smaller HOAs within a larger HOA to be managed with the same program?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/49729-do-you-think-tops-one-will-ever-have-the-availability-to-more-efficiently-and-with-greater-ease-create-a-master-sub-type-plan-to-allow-smaller-hoas-within-a-larger-hoa-to-be-managed-with-the-same-program)

GU

Guest User

How has Enumerate Central supported your community association management, and what features do you rely on?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-enumerate-central-supported-your-community-association-management-and-what-features-do-you-rely-on)

[
View all Discussions
](https://www.g2.com/products/enumerate/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

17 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/enumerate/pricing)

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##### 
##### Enumerate Features

Communication

Mass Communication

Calendar

Member Notifications

Member Management

Member Profiles

Member Database

Property Management

Payment Gateway

Maintenance Requests

Property Management Tools - Community Association Management

[
View More Features
](https://www.g2.com/products/enumerate/features)

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##### Categories on G2

[Community Association Management](https://www.g2.com/categories/community-association-management)

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