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Enumerate Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Enumerate Media

Enumerate Demo - Community View
Access all of your communities information, run reports, send communications and updates from the community page.
Enumerate Demo - Community Actions Dashboard
Allows real-time tracking and visualized data of all request types and violations across all communities. View the data in several ways to determine trends and gain insights for improved decision making and implement any necessary adjustments to improve business performance.
Enumerate Demo - Report Writer (Community Insights)
Allows community managers to create custom reports that are needed to make informed decisions, communicate more effectively with stakeholders, and streamline their operations. By leveraging the power of data and insights, property managers can improve the performance of their properties and enhan...
Enumerate Demo - Standard Reports
Dozens of standard reports that offer the ability to customize for better decision making, analyzing trends, identifying risk or opportunities for growth. These include accounting, finance, tasks, vendors, work orders, and more.
Enumerate Demo - Payments Dashboard
Easily view your Accounts Receivable information
Enumerate Demo - Violations Action Table (CC&R's)
Can be configured according to each community’s policies and by-laws. This table allows managers to automate the next steps once a violation has been filed, including communications, documentation, and reporting. The CC&R action table also ensures that the community manager is enforcing rules...
Enumerate's comprehensive suite of tools and services enables you to manage every aspect of your communities, from accounting, payments and finance to maintenance and resident engagement.
Play Enumerate Video
Enumerate's comprehensive suite of tools and services enables you to manage every aspect of your communities, from accounting, payments and finance to maintenance and resident engagement.
Hear from some of Enumerate's long-time customers who use the award-winning, end-to-end community management software and solutions to support their communities' accounting and resident engagement goals.
Play Enumerate Video
Hear from some of Enumerate's long-time customers who use the award-winning, end-to-end community management software and solutions to support their communities' accounting and resident engagement goals.
Enumerate Product Overview Webinar (Central) - accounting software
Play Enumerate Video
Enumerate Product Overview Webinar (Central) - accounting software
Enumerate Product Overview Webinar (Engage) - resident engagement
Play Enumerate Video
Enumerate Product Overview Webinar (Engage) - resident engagement
Harnessing AI for everyday innovation in community management
Play Enumerate Video
Harnessing AI for everyday innovation in community management
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Enumerate Reviews (131)

Reviews

Enumerate Reviews (131)

4.5
131 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and responsive customer support, which significantly enhances their workflow and efficiency. Many appreciate the intuitive interface that simplifies navigation and task management, making it accessible for both new and experienced users. However, some users note that the software can experience occasional glitches that may disrupt their experience.

Pros & Cons

Generated from real user reviews
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AB
President and CEO
Small-Business (50 or fewer emp.)
"User-Friendly Accounting and Reporting with Smooth Integrations and Great Value"
What do you like best about Enumerate?

It’s very easy to handle accounting, financials, and reporting in a way that’s truly user-friendly. We also love how smoothly we can work within the Engage portal and other integrated apps. While there are some minor flaws in performance, overall the system allows for quick searches and data changes. Pricing is just right. Onboarding was great, but I do wish there was better support at times. We use a few of the smart AI or intelligence tools yet, but hopefully we will use more in the future. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

My biggest gripes with the system are the inability to automatically filter out previous owners on reports and e-blast communications, restriction on reports that do not allow for all contact information to be displayed on one report. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you for your detailed feedback, Alexis! We’re glad to hear Enumerate is delivering value and helping streamline your accounting and reporting. We also appreciate your insights on reporting and support—your feedback helps us continue to improve.

Angie Y.
AY
Vice President of Operations
Small-Business (50 or fewer emp.)
"Easy, Board-Ready Reporting and Effective Account Management"
What do you like best about Enumerate?

Reports are very easy to pull and share with board members, and they include all the necessary information for them to disseminate. Accessing accounts and reviewing information, uploading files, and handling similar tasks are also great attributes. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

It feels like Enumerate isn’t working diligently enough to keep refining the product and to keep up with the new standards competitors are setting. AI solutions and website integrations, without charging extra, are the kinds of tools that could make the system easier for managers to use. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you for sharing your feedback. We’re glad to hear that board-ready reporting and account management have been valuable for your team.

We also appreciate your candid input on updates and innovation. Continuous improvement and stronger integrations are key focuses for us, and feedback like yours directly shapes our roadmap. We’d welcome the chance to connect and learn more about how we can better support you.

Melissa G.
MG
Property Manager
Small-Business (50 or fewer emp.)
"Easy to Use with a Helpful Online Manual"
What do you like best about Enumerate?

How easy it is to use, the online help manual. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Some of the items if posted the wrong account or GL cannot be corrected they need to be deleted and redone totally and you can't always do that if it is part of a bigger batch or you are in a different month when the issue is discovered. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you for the 5-star review! We’re so glad to hear Enumerate is easy to use and that the online help manual has been helpful. We also appreciate your feedback on correcting posted items and will share it with our product team.

Beverlee P.
BP
Small-Business (50 or fewer emp.)
"Streamlined HOA Management with Exceptional Training"
What do you like best about Enumerate?

I use Enumerate for organization and it provides easy access to work orders and forms, which is helpful for our residents and any issues they have. During the training phase, the one-on-one personal training is amazing. I appreciate the transparency and easy access Enumerate offers. The initial setup was extremely easy, thanks to all the help and guidance from their staff. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

There is nothing that I dislike about Enumerate as of yet. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you for the wonderful review! We’re so glad to hear that Enumerate is helping streamline your organization and that our training and support team made your setup experience a smooth one.

We truly appreciate your partnership and look forward to continuing to support your community.

Di F.
DF
User
Small-Business (50 or fewer emp.)
"Ease and Interest of Enumerate."
What do you like best about Enumerate?

I can daily get the menu from our pub. I can see the things people are selling, and things people have to say about different things...also love learning what is happening in my commuity. I also have lost the emails and customer support has been fantastic. I like that I can easily find forms I need and find out who is in charge of what Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Just that if I LIKE something or think it is great I cannot just give thumbs up without posting a whole post. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that Enumerate has made it easier for you to find information and stay connected with your community. Your note about wanting a quick “thumbs up” option is great feedback — we’ll be sure to share that with our team. We appreciate your support and are so glad Enumerate is helping make your experience smoother!

AN
Community Manager
Small-Business (50 or fewer emp.)
"Easy Navigation and Payment Processing"
What do you like best about Enumerate?

I find Enumerate easy to navigate, which makes my work smoother. It's also easy to process payments, simplifying financial transactions. The initial setup was very easy, saving me time and effort. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

An app would be nice for folks in the field. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you for your thoughtful feedback! We’re glad to hear Enumerate is making navigation and payment processing easier for your team. We also appreciate your suggestion—our FieldOps mobile app is designed for teams in the field to manage CCRs and violations on the go. If you’re interested in learning more, we recommend connecting with your Customer Success Manager.

Marie S.
MS
Small-Business (50 or fewer emp.)
"Simplifies Accounting with Ease of Use"
What do you like best about Enumerate?

I like how easy Enumerate is to use, which simplifies my tasks significantly. I also appreciate the system's ability for report presentation, which enhances how I manage and present financial data. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Nothing Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thanks so much for your feedback! We’re glad to hear Enumerate is making your accounting tasks easier and helping streamline your reporting and bill pay—we appreciate you taking the time to share your experience.

Traci M.
TM
Community Manager
Small-Business (50 or fewer emp.)
"Emumerate has improved!"
What do you like best about Enumerate?

Support for the most part. The knowledge base and university are very well done. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

Waiting and not receiving an eta on an outstanding request leaving the resident in limbo for more than a week. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you so much for sharing your feedback! We're thrilled to hear you’re finding value in our knowledge base and university resources. We truly appreciate your support and are glad Enumerate is helping you assist your communities more efficiently!

HW
Owner, Registered Agent, Association Manager
Small-Business (50 or fewer emp.)
"Past vs Present"
What do you like best about Enumerate?

Presently - it seems that Enumerate is making great strides to help managers with their daily tasks and providing the training and tools to make their businesses successful. The customer service has greatly improved and it is nice to see that training opportunities seem to be increasing. Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

The costs associated for members to pay their dues assessments. It is unfortunate that a company the size of Enumerate cannot find a way to provide free ACH payments by members in their platform. I am a very small business and I have had to find a way for members to have access to FREE ACH payment options. I eat a small portion of the cost, but it is ABSOLUTELY worth it to retain happy clients. I wish that Enumerate would collaborate with their financial partners to find a way to make this happen. Review collected by and hosted on G2.com.

Response from Amanda Kaplan of Enumerate

Thank you for your feedback! We're thrilled to hear that our training, tools, and customer service improvements are making a positive impact. We also appreciate your input on ACH payment options and understand the importance of cost-effective solutions. We're continuously exploring ways to enhance our platform and will share your concerns with our team.

Charles K.
CK
Community Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Enumerate Engage Review"
What do you like best about Enumerate?

The platform is incredibly easy to use and very user-friendly. The interface is clean, intuitive, and well-organized, making navigation a breeze. Everything is straightforward, which makes it accessible for both beginners and experienced users. I appreciate how simple it is to find what I need without unnecessary complexity. The overall experience is smooth and efficient, ensuring that tasks can be completed quickly and effortlessly. Whether you're a first-time visitor or a regular user, the website provides a seamless experience that makes it a pleasure to use Review collected by and hosted on G2.com.

What do you dislike about Enumerate?

One potential improvement could be making the process of adding dynamic forms even easier. If there isn’t already a tutorial or guide available, incorporating one could enhance usability, providing a step-by-step walkthrough to help users fully utilize this feature. Review collected by and hosted on G2.com.

Questions about Enumerate? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Judy B.
JB
Judy Bordman
Last activity about 5 years ago

Do you think TOPS One will ever have the availability to more efficiently and with greater ease create a Master/Sub type plan to allow smaller HOAs within a larger HOA to be managed with the same program?

GU
Guest User

How has Enumerate Central supported your community association management, and what features do you rely on?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

17 months

Average Discount

9%

Enumerate Comparisons
Enumerate Features
Mass Communication
Calendar
Member Notifications
Member Profiles
Member Database
Payment Gateway
Maintenance Requests
Property Management Tools - Community Association Management
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Enumerate