--- title: ResMan Reviews meta_title: 'ResMan Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 451 reviews by the users' company size, role or industry to find out how ResMan works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 451 scale: '5' date_modified: '2026-08-05' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # ResMan Reviews **Vendor:** Inhabit IQ **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 451 ## About ResMan ResMan stands as the unrivaled choice in the multifamily and affordable housing real estate marketplace, embraced by owners, operators, and investors. Our platform is thoughtfully designed to provide tailored and seamless solutions that match your specific needs. With ResMan, you enjoy open, scalable architecture and freedom through our expanded product suite, including budgeting, fraud detection, utilities management, and the innovative AI chatbot "Leasing Assistant." Discover the simplicity of managing your property with our intuitive platform, integrating a comprehensive marketing suite, advanced accounting, reporting, and property management capabilities. ResMan's Marketing Suite includes Websites, CRM, Contact Center, and the AI-powered Leasing Assistant chatbot, providing a complete solution to attract and retain tenants while improving communication and lead conversion. Our leading-edge UI/UX transforms complexity into clarity, saving valuable time and boosting efficiencies. ResMan’s platform also includes powerful tools for applicant screening, maintenance optimization, and real-time analytics, ensuring every aspect of property management is covered. Our dedicated customer support and seamless implementation ensure a hassle-free experience. The benefits of ResMan extend further with features designed to address the needs of multifamily and affordable housing properties. ResMan makes property management easier by integrating solutions such as budgeting, fraud detection, and utility management, ensuring comprehensive operational control. One of ResMan's standout features is its open integration partner network, allowing organizations to build their product suite the way they want. This flexibility ensures that you can tailor the platform to meet your specific needs, leveraging partnerships that enhance and expand the functionality of ResMan. Elevate your property management with ResMan, where innovation meets practicality, empowering your success in today's competitive real estate landscape. With ResMan, property management becomes more than just a task—it’s a seamless, efficient experience that transforms operations and drives growth. Discover why ResMan is ahead of the competition and take your property management to new heights. ## ResMan Pros & Cons **What users like:** - Users praise the **ease of use** of ResMan, highlighting its intuitive design and seamless integration for efficient management. (103 reviews) - Users love ResMan for its **user-friendly layout** , making it easy to navigate and learn quickly. (53 reviews) - Users find ResMan to be **user-friendly and easy to learn** , facilitating seamless management of work orders and tenant profiles. (39 reviews) - Users appreciate the **exceptional customer support** from ResMan, praising their dedicated assistance and availability of support staff. (33 reviews) - Users appreciate the **user-friendly interface** of ResMan, which makes operations smooth and organized for everyone. (28 reviews) - Users find **navigation ease** in ResMan exceptional, offering friendly usability and quick learning for all functions. (28 reviews) - Organization (26 reviews) - Efficiency (25 reviews) - Easy Navigation (24 reviews) - Easy Access (23 reviews) **What users dislike:** - Users express frustration over **missing features** like a payroll module and difficulties in accessing shared documents. (16 reviews) - Users report experiencing **slow performance** with ResMan, particularly during updates and when accessing schedules. (14 reviews) - Users struggle with **poor usability** in ResMan, finding navigation and document access frustrating and error-prone. (13 reviews) - Users experience occasional **slow speeds** on ResMan, particularly when searching for units, affecting overall performance. (12 reviews) - Users find the **interface not user-friendly** , with some features being unintuitive and difficult to navigate. (10 reviews) - Users find the **learning curve steep** , requiring lists and guidance to navigate the complex functionalities effectively. (9 reviews) - Slow Loading (9 reviews) - Users often face **software bugs** like unexpected taskbar pop-ups and glitches, affecting their overall usability experience. (9 reviews) - Users report encountering **software glitches** that disrupt functionality and hinder ease of use with ResMan. (9 reviews) - Update Issues (9 reviews) ## ResMan Reviews ### 1. Cannot beat Resman's customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jeannine M. | Vice President of Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ResMan?** Ease of use, reporting capabilities, responsive customer service, ability to submit enhancement requests and have them completed within weeks. **What do you dislike about ResMan?** No down sides, anything that comes up as a sligh hicup Resman is great at addressing quickly **What problems is ResMan solving and how is that benefiting you?** Resman is taking all enhancement requests under serious consideration and any actual issues are resolved within days. **Official Response from Earl Lacey:** > Hello Jeannine, Thank you for sharing your experience with ResMan! We're so glad to hear your experience with us has been positive, and we hope to continue to help and enable your teams for continued success in the future. Our customers are what helps shape our direction and we will continue to listen to them and their needs as a partner. Thank you again for sharing and we appreciate it! ### 2. It's just easier and smarter system. I mean I've used a few software programs. this is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about ResMan?** The acctual Help button! lol The way everything is laid out. I mean anyone can use this software. I have used others in the past they were unnecessary complicated. **What do you dislike about ResMan?** I have noticed anything that I do not like about it. **What problems is ResMan solving and how is that benefiting you?** I am making sure payments are added to the tenant accounts. I am moving new residents in and old residents out. **Official Response from Earl Lacey:** > Hello there! Thank you so much for taking the time to review ResMan and the positive feedback! "Easier and smarter" sums it up well. We're glad you appreciate the Help button and find ResMan's layout user-friendly. Making ResMan accessible and functional for anyone using our platform is our goal, and we're thrilled to hear it's the best system you've used. If you have more thoughts or questions, feel free to share! Thank you for sharing your insights with us. Have a fantastic day! ### 3. its easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about ResMan?** been teaching myself pretty much and its easy to use **What do you dislike about ResMan?** I have not found a down side as of yet. there is nothing that I dislike. **What problems is ResMan solving and how is that benefiting you?** its ease of use makes it easy to answer the residents questions **Official Response from Earl Lacey:** > Hello Kelly! Thank you so much for taking the time to review ResMan. We're glad to hear that ResMan's ease of use has made self-learning a smooth process for you. If you have any more feedback or questions in the future, we're here to help! Thank you for sharing your insights and have a fantastic day! ### 4. ResMan Review **Rating:** 5.0/5.0 stars **Reviewed by:** Elina L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** The most helpful thin gin ResMan is the residents are now seeing their utilities being broken down to explain why their rent is the amount that it is. It makes it much easier and doesn't add a ton of stress to the residents or management. **What do you dislike about ResMan?** The least thing I like about Resman are when people transfer units, they have to recreate a new account. As if they are brand new residents. **What problems is ResMan solving and how is that benefiting you?** Breaking down with the ledger so it can be seen from both parties. **Official Response from Earl Lacey:** > Hello Elina! Thank you so much for sharing your experience with ResMan. We understand that the relationship between property teams and residents is very dynamic and having transparency in areas like this help the trust in the relationship grow. We're glad it has been helpful! I'll be sure to share your additional feedback with the team to hopefully better improve your experience in the future. Thank you again for the feedback your and we appreciate it! ### 5. Best management system **Rating:** 5.0/5.0 stars **Reviewed by:** Lily C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about ResMan?** It is user friendly. It is easy to use and learn **What do you dislike about ResMan?** Search is limited. There are some options as the insurance policy number that you cannot use **What problems is ResMan solving and how is that benefiting you?** I like the vendor option. Also, that you can save pictures of your residentes **Official Response from Earl Lacey:** > Hello Lily! Thank you sharing your experience using the ResMan platform! Our goal is to make sure that teams are enabled to get up to speed quickly and focus on their residents and communities, not trouble with their software. We're glad that it's been easy to learn and use for you as that is one of our primary goals! I'll be sure to share your additional feedback on insurance search functionality with the team to hopefully better improve your experience in the future. Thank you again for sharing your feedback and we appreciate it! ### 6. Our experience with ResMan gets better each year. **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** ResMan creating and inviting us to their Client Advisory Board was a game changer! Our relationship has progressed each year and continues to strengthen. **What do you dislike about ResMan?** I wished ResMan allowed their Admin users more parameters in the system. **What problems is ResMan solving and how is that benefiting you?** Our core daily operating system. **Official Response from Earl Lacey:** > Hello Melinda! Thank you so much for sharing your experience with ResMan. We're ecstatic that our customers have a say in how we continue to enhance and improve the platform, and we can't thank them enough for providing the feedback we need to continue to help them achieve their goals. I'll be sure to share you additional feedback regarding admin users to hopefully improve your experience in the future. Thank you again for sharing your and we appreciate it! ### 7. Great Management software **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about ResMan?** Very convenient to use, easy report reading **What do you dislike about ResMan?** When you're creating purchase orders, it doesn't save progress unitl you finsh creating it. **What problems is ResMan solving and how is that benefiting you?** Gets rid of a lot of unwanted form filling by paper. **Official Response from Earl Lacey:** > Hello Maria, Thank you for sharing your experience with ResMan! We're happy to see that the platform has been convenient and reporting is easy for you! We hope this allows you to get time back in your day for other tasks. This is something we will continue to enhance in the future. I'll be sure to share your additional feedback regarding purchase orders with the team to hopefully better improve your experience in the future. Thank you again for sharing and we appreciate it! ### 8. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about ResMan?** Resman is super easy to learn and use. It is great that you can search for anything you need to access. **What do you dislike about ResMan?** There is nothing that i dislike about resman **What problems is ResMan solving and how is that benefiting you?** Having to search for things in different systems. With Resman everything is in one **Official Response from Earl Lacey:** > Hello! Thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and our spotlight search function allows you to find the information you need, right when you need it, all in one place. Thank you for again sharing your insights with us. Have a fantastic day! ### 9. I find ResMan very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ResMan?** In my past jobs (I'm an accountant and use the payables, journal entries, and GL functions) I have used Solomon (Great Plains) and NetSuite. I find that ResMan is very easy to use. I like that you can copy invoices and journal entries as most of what I do is repeated on a monthly basis. The bank recons are also simple to use. I really like using ResMan. **What do you dislike about ResMan?** I've only been in my current job for 8 months and again only use limited features as an accountant. So I don't really have anything I dislike about ResMan so far. **What problems is ResMan solving and how is that benefiting you?** I haven't been trying to solve any issues. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! Our platform was born from the account aspect of multifamily, by property managers. It is great to see that the accounting functions are useful and intuitive for you, and we will continue to enhance them in the future. Thank you again for sharing with us and we appreciate your feedback! Wishing you continued success in your role! ### 10. Organization, reliability and accuracy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about ResMan?** I like best that everything is very organized and straight to the point. From The Board Room to tabs (for example, accounting). It is very easy to keep up with properties and summaries. **What do you dislike about ResMan?** Sometimes it can be complicated when it comes to connecting with third parties through the resman portal. At times it makes it complicated to follow through with delinquencies and collections. **What problems is ResMan solving and how is that benefiting you?** Keeping up with property has helped tremendously because of Resman. Resman has made it possible to organize residents from start to finish. From documents, to PDFS, to phone/email, Resman has it all. **Official Response from Earl Lacey:** > Hello! Thank you giving us insight on your experience using ResMan! We try to make sure that the data you need is where you need it, when you need it. This goes from our BoardRoom as you mentioned, among other aspects of the platform. We're delighted to hear that this has been a positive impact for you and your team. I'll be sure to share your additional feedback with the team as we continue to enhance the user experience. Thank you again for sharing with us! ### 11. ResMan good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Xochitl S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about ResMan?** Easy to work with it. Get reports efficiently, different report formats Excel, pdf, precise information; it helps a lot to make decisions after the information provided by the tool. **What do you dislike about ResMan?** I wouldn't say I like how the bank reconciliations are done. Seems very manual to me I would like to upload the account statement that ResMan proposes matching, and I accept **What problems is ResMan solving and how is that benefiting you?** Discrepancies in accounts payable, we have saved money **Official Response from Earl Lacey:** > Hello Xochitl! Thank you so much for taking the time to review ResMan! We're thrilled you find ResMan easy to work with and appreciate its efficient report generation. Your feedback on bank reconciliations is noted, and I'll be sure to share it with the team to help the experience in the future. It's great to hear ResMan is effectively solving discrepancies in accounts payable, leading to cost savings. If you have more invaluable feedback, feel free to reach out. Thanks again, and have a fantastic day! ### 12. The best user friendly experience for your system and site level staff Resman checks all the boxes **Rating:** 5.0/5.0 stars **Reviewed by:** Anita A. | Director Of Implementation & Software Support, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** The easy way to navigate throughout platform and the support staff. **What do you dislike about ResMan?** I like see see additional filter options for reports **What problems is ResMan solving and how is that benefiting you?** User audits for site level teams **Official Response from Earl Lacey:** > Hello Anita! Thank you sharing your experience using the ResMan platform! Our goal is to make sure that teams are enabled to get up to speed quickly and focus on their residents and communities, not their software. We're glad that it has been easy to use for you and you are receiving the support you need! I'll be sure to share your additional feedback on filter options for reports to hopefully better improve your experience in the future. Thank you again for sharing your experience and we appreciate it! ### 13. Comprehensive Coverage **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra K. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ResMan?** Most of the vital information about the Tenant is on the screen. It is easy to navigate accounting, reports, and tenant compliance issues. Other software I have used in the past was not as comprehensive. **What do you dislike about ResMan?** Most headings are alphabetized, but some are not; for example, Leasing History comes first, then Deposits. Activity is 8th on the list, but the list is alphabetized after that. Why not completely alphabetize the list? I have trouble knowing how to get help and how to identify or name the topic. I don't always get answers for unusual situations/ exceptions. When I have to give a reason for "Prepaids" and balances due, I do not know how to reference a previous month's answers to be consistent. **What problems is ResMan solving and how is that benefiting you?** I don't use the administrative parts of the program, just the simple Resident management modules. It is helping me keep track of income, occupancy, and another basic tenant/management issues. **Official Response from Earl Lacey:** > Hello Sandra! Thank you for sharing your ResMan experience with us! We are glad to hear that the ease-of-use and navigation in the platform have been a positive impact for you, especially with your accounting, reportring, and compliance. I'll be sure to share your additional feedback on the sorting of reports and balance notes with the team as we work to continue to enhance the user experience. We appreciate you taking the time to share with us! ### 14. Very user friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto M. | Maintenance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** Keeping everything organized under one account, one log in. **What do you dislike about ResMan?** Doesn't save progress when entering info in certain areas. **What problems is ResMan solving and how is that benefiting you?** Making work orders paperless **Official Response from Earl Lacey:** > Hello Ernesto! Thank you so much for sharing your experience with ResMan! Consolidation is key sometimes and we're glad that you are able to keep everything organized under one roof with ResMan. I'll be sure to share your additional feedback with the team to hopefully better improve your experience in the future. Thank you again for the feedback your and we appreciate it! ### 15. It's handy, and very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about ResMan?** Helps in a big way, rather you have a big or small property. **What do you dislike about ResMan?** Sometimes it has its glitches. Where if an application comes in somethimes it will go in as a credit. **What problems is ResMan solving and how is that benefiting you?** The occupancy and it helps to better our cummunity. **Official Response from Earl Lacey:** > Hello! Thank you so much for sharing your feedback regarding your experience with ResMan! We're happy to hear our platform helps teams no matter the property size. I'll be sure to share your additional feedback to help improve the overall experience in the future. Thank you again for sharing with us! ### 16. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ResMan?** For someone like myself who has never used Resman , it is very easy to navagaite .m **What do you dislike about ResMan?** I enjoy resman so no complaints thus far. **What problems is ResMan solving and how is that benefiting you?** keeping track of my leases and prospects. **Official Response from Earl Lacey:** > Hello there! Thank you so much for taking the time to review ResMan. We're happy to hear that the platform's user-friendly functionality and navigation allows users to get up to speed quickly and be successful in their role. Thank you for sharing your insights with us. Have a fantastic day! ### 17. Friendly software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ResMan?** I enjpy that I am able to have everything in one main page. Easy to navigate throuhg if your a fist time person using the program. Steps and information very accessible. **What do you dislike about ResMan?** At times it has a few slow or glitch problems. **What problems is ResMan solving and how is that benefiting you?** Adding features to our program like applicants aplying online and paying fees as they apply. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! We appreciate that you enjoy the BoardRoom on the main page and ease-of-use functionality we offer in the platform. I'll be sure to share your additional feedback with the team to hopefully improve your experience in the future. Thank you again for sharing your experience and we appreciate your feedback! ### 18. MIssyou **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about ResMan?** Resman is very easy to use, i really like it. **What do you dislike about ResMan?** There is nothing wrong with using resman **What problems is ResMan solving and how is that benefiting you?** IT just makes looking at my work ordres easier **Official Response from Earl Lacey:** > Hello! Thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and helps you be effective and successful in your role, and that the work order system makes maintenance on-site easier. Thank you again for sharing your insights with us. Have a fantastic day! ### 19. Community Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about ResMan?** I love ResMan! I can usually find everything I need with the help button! Super user friendly. **What do you dislike about ResMan?** I have no down sides of Resman! It's features alone are a win! **What problems is ResMan solving and how is that benefiting you?** It helps keep all our residents, invoices and any other inventory items in line! **Official Response from Earl Lacey:** > Hello! Thank you sharing your experience using the ResMan platform! Our goal is to make sure that teams are enabled to get up to speed quickly and focus on their residents and communities, not trouble with their software. We're glad that it's been easy to use and navigate for you! Thank you again for sharing your experience and we appreciate it! ### 20. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ResMan?** It's easy to use the system and the help desk has an amazing way of reaching back out to you fast. I love RESMAN!!!!!!!!!!!!!!! **What do you dislike about ResMan?** There isn't anything i dislike about Resman. **What problems is ResMan solving and how is that benefiting you?** Resman helps ease the work load on a daily baisi of the numerous taasks at hand. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! We're so glad to hear that the platform us easy to use and that you're receiving timely assistance when you need it. I'll be sure to share that with the team as they will appreciate it. Thank you again for sharing your experience and we appreciate your feedback! Wishing you continued success in your role! ### 21. RESMAN IS VERY EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** It is user friendly and they are always quick to answer any questions I might have. **What do you dislike about ResMan?** Everything is working great. I would not change anything. **What problems is ResMan solving and how is that benefiting you?** They have chat available and a help tab that I can always find answers I might have **Official Response from Earl Lacey:** > Hello! Thank you so much for sharing your experience with ResMan! Our goal is to make sure the platform is as user-friendly as possible with the support you need to keep your focus on your residents and community, and not your software. Thank you again for the feedback your and we appreciate it! ### 22. Fairley straight forward - no secret "tricks" to navigate. Consolidates different aspects . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about ResMan?** The payment portal has been useful as well as the connection to the outlook account. **What do you dislike about ResMan?** This may be unique to our use but not being able to save the Lease matrix makes it very difficult to correct after saving. We must start from the beginning if there is a mistake. Definitely time consuming. **What problems is ResMan solving and how is that benefiting you?** If is our electronic index file, storing contact information, forms, correspondence, and history. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! We're glad we can provide you and the team with straightforward and centralized payment processing along with making sure all the accounts you need stay connected. I'll be sure to share your additional feedback with the team regarding the lease matrix as we continue to improve the user experience for our customers and residents. Thank you again for sharing with us and we appreciate your feedback! ### 23. ease of use for operations and accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about ResMan?** I like that ResMan is user friendly for Accounting and operations. ResMan makes it easy to manage the properties and their accounting. Customer service is friendly and responsive. **What do you dislike about ResMan?** There are details in reports that could be better thought out. My colleague and I have ideas that would help reports become more thorough and useful. I have heard about a report builder for years but I haven't seen any changes in report building. I really look forward to that. **What problems is ResMan solving and how is that benefiting you?** ResMan is helping to track our resident rent and housing ledgers. This is very helpful. **Official Response from Earl Lacey:** > Hello! Thank you for sharing this feedback about your experience with ResMan! At our core is accounting and operations and we're glad this is a positive impact for you and the team, and our customer support team strives to make sure users feel confident and enabled on the platform. I'll be sure to share your feedback on reporting as we've released some new solutions that we feel could benefit the team in customization, and we will continue to work on enhancing the overall user experience. We greatly appreciate your feedback here! ### 24. Straight forward and user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Cody V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** I find the software to be straight forward and easily to navigate. **What do you dislike about ResMan?** I wish the software was able to be used at full function on a cell phone. **What problems is ResMan solving and how is that benefiting you?** ResMan makes communicating with my residents so easy! **Official Response from Earl Lacey:** > Hello Cody! Thank you sharing your experience using the ResMan platform! With ResMan, we wanted to make sure that users could enable themselves to be the best in their role, and provide them tools and features to help each step of the way. We're glad this has been the case for you. I'll be sure to share your additional feedback to hopefully better improve your experience in the future. Thank you again for sharing your experience and we appreciate it! ### 25. Very easy to understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ResMan?** Very self explanatory. Very easy to work with and understand. **What do you dislike about ResMan?** Than i have to enter a ticket for help instead of being able to call customer service. **What problems is ResMan solving and how is that benefiting you?** Keeping up with residents very helpful. **Official Response from Earl Lacey:** > Hello! We appreciate you sharing your experience using the ResMan platform. Our goal is to make sure that teams are enabled to get up to speed quickly and worry about the community, not their software. We're glad that it has been easy to use for you! I'll be sure to share you additional feedback to better improve your experience in the future. Thank you again for sharing your and we appreciate it! ### 26. Resman is great for resident communication and management! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about ResMan?** Chat feature and ease of communication with residents. **What do you dislike about ResMan?** Would be great to have the option for management to attach images to the text portal to send images to residents. Also, a larger text capacity option, more than 160 characters for templates. **What problems is ResMan solving and how is that benefiting you?** Ease of communication. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! It is great to see that our communication features for residents and teams are helpful for you. I'll be sure to share your additional feedback regarding enhancing the features you mentioned with the team to help improve your experience in the future. Thanks for sharing, we appreciate it! ### 27. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about ResMan?** It's very easy to navigate, things are easy to find. Quick to learn. **What do you dislike about ResMan?** I can't think of anything I dislike at the moment, maybe the random goofy pop ups of songs from time to time. **What problems is ResMan solving and how is that benefiting you?** It's easy to find what you're looking for, easy to navigate through quickly **Official Response from Earl Lacey:** > Hello! Thank you sharing your experience using the ResMan platform. Our goal is to make sure that teams are enabled to get up to speed quickly and focus on the residents and their communities, not their software. We're glad that it has been easy to use for you! I'll be sure to share your additional feedback to better improve your experience in the future. Thank you again for your feedback your and we appreciate it! ### 28. User friendly and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about ResMan?** The settings and customizability are great. I love how there are so many options and portals to allow for quicker navigation **What do you dislike about ResMan?** Prone to errors for users not fully comfortable with GAAP standards and practices **What problems is ResMan solving and how is that benefiting you?** Resman makes work easier by housing all necessary financial reports and lists in one place, and not having to create the reports in excel **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! It is great that our platform allows you the proper settings and customization you need to make sure you can be the most efficient in your role! I'll be sure to share your additional feedback with the team as we continue to enhance the user experience. Thank you for sharing this with us! ### 29. ResMan - Best Prop Mgmt Software for those wishing to outperform the market for residents and owners **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about ResMan?** There are 3 areas where ResMan really sets themselves apart from their competitors. First, they know what they are good at, and instead of trying to offer a comprehensive solution, they partner with the best providers in the industry and integrate those best-in-class providers where they have less expertise. It sounds nice to have a product that does everything, but none of the products we have reviewed and tested, and even bought and used, are strong, or even adequate everywhere. ResMan has the better product model. Second, ResMan understands the value of data, and it's modern code stack allows for the capture of all the data that passes through the system. This is an area where this industry is far behind almost all other industries. The only real use our industry currently sees for data is rent maximization. My company employs a data scientist, and none of his time is spent on "rent maximization", we have an off-the-shelf product that we use for that. As developers and managers, we use consumer data to make sure we are building the right product, in the right place, with the features, amenities, and services our residents will value. While we do buy consumer data as part of our decision-making processes, the most accurate data comes from our own residents. ResMan is the only software that allows us to properly capture, store and report on that data. Finally, ResMan has the most healthy corporate culture of any company I've worked with in this industry. They truly care about the needs of their customers, and this is evident through their actions, not their words. I am fairly new to this industry and have spent my 30-year career working for and consulting Fortune 500 companies, in many industries. In the year we have been ResMan customers, we've seen significant time, effort, and expense leveled at gathering customer feedback and a deep understanding of what we need and want. We've had issues with the migration and implementation process, and some with the software itself, as we would and have had with every other product we've used, and I've spoken to at least 10 different people over the last year, many of whom I've gotten to know a bit, and every single one of them readily admits mistakes or weaknesses, then gets to work fixing them and helping my company be successful. People who aren't afraid to be wrong, and who are empowered to take care of the customer without checking with corporate bureaucrats are the single finest example of a corporate leadership team who has built a highly effective and successful culture. I've had opportunity to speak to almost all of the ResMan executives, including the CEO, and their desire to constantly improve their product and their level of customer service is both universal and natural in all the executives I've met and spoken with. Good products and services don't come out of companies with weak or broken cultures, not for the long-term. We chose ResMan for the product features and capabilities. We will be long-time ResMan customers because of the quality of their leadership and their corporate culture. **What do you dislike about ResMan?** ResMan is a very powerful and customizable software and combined with their best-in-class integration partners, implementation can be difficult. ResMan could do more to make the migration and implementaion process easier, and they are actively working on it, but still aren't there yet. Our previous management software's implementation process and team was absolutely fantastic, and it went much smoother than I've seen most software changes go, but their tool was so limited in capability, that it was far easier to get up and running. To be fair though, we migrated to ResMan in the middle of the pandemic, and our previous software migration happened a year before the pandemic hit, so that likely had some part in the difficult migration to ResMan. The previous team sent a team to us, whereas the pandemic kept ResMan from doing the same. ResMan also needs to improve their level of integration with some partners, but again, their customers have told them this, and they are actively working on it. **What problems is ResMan solving and how is that benefiting you?** Our business needed better resident data capture and analytics, and ResMan is the only product of the many we reviewed, that was able to capture and present all of the data we needed. ResMan is also improving workflows throughout our operations, from accounting to site management. Because it's written on a more modern and agile code stack, it is more intuitive to use, and much more efficient in its workflows than most other big-name products in this space, whose base code is sometimes decades old. I don't mean this as a condemnation of those other products, refactoring their base code is very expensive, but ResMan is a better laid out tool as a result of its modern software design. This was actually difficult on our more experienced operators, as they were used to the older software products, but in a short time, they were won over by ResMan's efficiency, and the tool is much easier to learn for those just entering the idustry. **Official Response from Earl Lacey:** > Hello Adam, Thank you for sharing your ResMan experience with us and giving us insight on your use of the platform with your teams. We genuinely feel grateful that we have partners like you we can collaborate with to make sure that not only our customers, but the industry as a collective can benefit from the things we do here at ResMan. Data and platform empowerment is something we strive for and we are glad we can deliver this to you and the team. We are dedicated to working with our partners for them to know that we are making decisions together as a team, so thank you for sharing this feedback overall. We greatly appreciate it! I'll be sure to share your additional feedback with the team regarding implementation and improved processes over time to better enhance the user experience for the future. Thank you so much for sharing again, and for the feedback provided! It is invaluable to us on how we want to help our current and future customers. ### 30. Great for uncomplicated properties **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** The ease of use for your standard agent, Training someone on the software is very easy. There are a lot of self explanatory features throughout that make it user friendly **What do you dislike about ResMan?** The one thing that i dont like is the lack of custimization. Any small update that needs to be done has to go through the company, Also there are only a small set of reports and very few options to create reports. **What problems is ResMan solving and how is that benefiting you?** Resman has helped keep client information and files in one location making it accessible to everyone who needs the information. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with us. We hope to continue to deliver on the ease-of-use for our customers on the platform to enable them to train staff quickly and efficiently, and allow them time to get back to helping their prospects, residents, and the community in general. I'll be sure to share your feedback regarding customization with the team as we continue to enhance our user experience for our customers. Thank you again for sharing this with us! ### 31. My love for ResMan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about ResMan?** The help button is always there if you need more help. **What do you dislike about ResMan?** There isn't anything that I do not like. I love Resman. **What problems is ResMan solving and how is that benefiting you?** I can always go directly to a tenants account to find out any infomation such as their ledger, and even work orders to see what has been fixed in the past. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback regarding your ResMan experience! We strive to make sure support is ready at your fingertips whenever assistance is needed. We're happy this is making a positive impact for you in your role! Thank you for providing this feedback for us! ### 32. Unique and very practical **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about ResMan?** Easy and very practical self explanatory **What do you dislike about ResMan?** Nothing best program systhem out there available. **What problems is ResMan solving and how is that benefiting you?** Providing resident accurate information like quotes there ledger information **Official Response from Earl Lacey:** > Hello! Thank you so much for sharing your feedback regarding your experience with ResMan! We're glad to hear that the practicality of the platform enables you in your role. Our goal is to help teams focus on the residents and their communities, rather than issues with their software, and it seems like the case here! Thank you again for sharing with us! ### 33. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about ResMan?** ResMan is very user-friendly, I never used this system, and I thought I would have a hard time, but it's a breeze. **What do you dislike about ResMan?** I don't dislike anything about ResMan. I **What problems is ResMan solving and how is that benefiting you?** Resman makes everything easier. One of my favorite features is being able to add the resident's picture to the profile. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your experience with ResMan! Our goal is to help enable teams to be the best at what they do, and part of that is making sure the platform is as user-friendly as possible. We're glad that your experience reflects this. This is something we will continue to enhance and improve in the future. Thank you again for sharing with us and we appreciate your feedback! ### 34. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about ResMan?** It is easy to maneuver in the application. Reports are easily generated. Having all the information needed at the drop of a hat is a breeze. I believe it is one of the top competitors in leasing software, surpassing so many by having more features tailored to multiple properties at once. **What do you dislike about ResMan?** N/A... There are some instances of a frozen system, but it is due to our internet connection and not the program's functionality. There aren't many improvements to make. Maybe an option to personalize the programs colors to color code different items within the application for easier access **What problems is ResMan solving and how is that benefiting you?** ResMan generates monthly and weekly reports and makes closing the books at the end of the month swift and effortless. The application makes reporting and accessing information easy and manageable without all the paperwork. **Official Response from Earl Lacey:** > Hello! Thank you for sharing feedback about your ResMan experience! We are delighted to hear about your positive experience with our leasing and reporting capabilities. We hope to continue to deliver and be the industry leader in those critical business pillars you can trust. I'll be sure to share your additional feedback with the team as we continue to enhance our user experience for our customers. Thank you so much for sharing with us! ### 35. It is a good platform to have all of your business accounting in one place. **Rating:** 4.0/5.0 stars **Reviewed by:** Zachery F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** ResMan is a great resource for different departments to file their invoices in one place. **What do you dislike about ResMan?** I wish there were an online payment portal for ACH deposits when billing clients (other than tenants). **What problems is ResMan solving and how is that benefiting you?** Resman solved our accounting needs to centralize billing and invoices. **Official Response from Earl Lacey:** > Hello Zachery, Thank you for sharing your feedback with us on your ResMan experience! We work to centralize your payment processing through invoices and are glad to see the positive impact it is making for the team. I'll be sure to share your additional feedback on billing with the team as we continually work to enhance the user experience. We appreciate you sharing with us! ### 36. Amazing...... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ResMan?** This software is very user- friendly. I find that everything is at your fingertips. **What do you dislike about ResMan?** The affordable side does not have as many how to videos and steps as the conventional side when doing a search on how to resolve certain issues **What problems is ResMan solving and how is that benefiting you?** currently helping with the affordable setups. we are trying to figure out a way to get all the data in more efficiently **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! The goal is to empower you on the platform and make it as user-friendly as we can so answers and data are at your fingertips, and you can allocate more time back to your prospects, residents, and the property overall. I'll be sure to share your feedback regarding help articles and videos with the team as we continue to enhance our user experience for our customers. Thank you again for providing this feedback to us! ### 37. Great functionality, what I'm looking for in operations and reporting as an owner and asset manager **Rating:** 4.5/5.0 stars **Reviewed by:** Delia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** Functionality for daily operations and robust reporting **What do you dislike about ResMan?** "How to" and user access. How do we submit functionality requests? Errors in some data report pulls. **What problems is ResMan solving and how is that benefiting you?** Daily operations and robust reporting for asset management (property KPIs, tracking, decision making, and investor updates). **Official Response from Earl Lacey:** > Hello Delia! Thank you for sharing your ResMan experience with us! We pride ourselves in making sure the functionality for your day-to-day and the reporting you need are paramount when it comes to enabling teams in their roles. I'll be sure to share your additional feedback with the team as we work to enhance the user experience. You can access the ResMan Knowledge Center to also view help articles and submit enhancement and support requests if needed. Thank you so much for sharing with us! ### 38. Quick, and simple **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** When you open it is easy to follow and to get where you need to go. **What do you dislike about ResMan?** We have to make sure the dates are correct or it can mess with the month's end if we moved someone out on the wrong date. **What problems is ResMan solving and how is that benefiting you?** I have used Resman, for a few years now, so I normally figure things on my own, but when I need support I call, or email. I think I miss the chat box. **Official Response from Earl Lacey:** > Hello Wendy! Thank you for sharing your experience with ResMan! We're happy to see that the ease-of-use allows teams to guide themselves through the platform and users can get where they need to quickly. I'll be sure to share your additional feedback on dates as we work to enhance the user experience. We appreciate the feedback you've provided here! ### 39. Wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** I love that it is very easy to use. I love that if you need help with something, they will help you. I also like that you can communicate with people through the software. **What do you dislike about ResMan?** There is really nothing that I dislike about ResMan. **What problems is ResMan solving and how is that benefiting you?** They are helping me make sure the scanner is connected correctly. They have also helped me with some conversion issues that I had. They also help with dates on paperwork. **Official Response from Earl Lacey:** > Hello! We appreciate you taking the time to leave your feedback on using ResMan! We work to make sure the platform continues to be easy to use for new and current users, and with that has to come with the support needed to empower teams on the platform. It is great that you see a positive impact from these efforts! We appreciate it! Thank you so much again for sharing! ### 40. Easy user interface **Rating:** 4.0/5.0 stars **Reviewed by:** James G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** It is very easy to navigate and I still new work orders **What do you dislike about ResMan?** I have no dislikes. Can be navigated very easy and all is user friendly **What problems is ResMan solving and how is that benefiting you?** It helps the everyday operation of the company **Official Response from Earl Lacey:** > Hello James! Thank you so much for taking the time to review ResMan! We're glad to hear that you find ResMan's user interface easy to navigate, especially for managing new work orders. Your positive feedback is appreciated. It's fantastic that you have no dislikes and find ResMan easily navigable and user-friendly. We're committed to providing a seamless experience. It's great to know that ResMan contributes to the everyday operation of your company in a positive way. If you have more feedback or questions, feel free to reach out. Thanks again for sharing your experience with us and have a wonderful day! ### 41. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Cody G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ResMan?** Everything is included: accounting, messaging residents, resident files, everything. **What do you dislike about ResMan?** Honestly nothing. It's hard to learn, but they make it incredibly easy to learn. **What problems is ResMan solving and how is that benefiting you?** Property management, as well as accounting! **Official Response from Earl Lacey:** > Hello Cody! Thank you for providing insight on your ResMan experience! The ResMan platform is intended to be your source of truth for your properties and we are delighted to hear that you are able to utilize different features from accounting, messaging, filing, and everything in between to help operate your property efficiently and effectively. We do our best to enable our users in whatever roles they are in and appreciate our team was able to support you in getting started! I'll be sure to share your additional feedback with our team as we work to enhance the user experience. Thank you so much for sharing with us! ### 42. Like the GUI and Easy to understand **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** Easy to use and understand, would like a way to have calenders or tours set form leads. and a method to bulk text leads. **What do you dislike about ResMan?** Downside is the lack of bulk texing for leads and the inability to have them schedule tours. **What problems is ResMan solving and how is that benefiting you?** It lets us move towards a paper free ofice, and allows for more remote access to the information we need. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience! It is great to see that the system is easy to use and understand for teams, and you can empower yourself to create the best environments in the platform for you to succeed in your role, whatever it might be! I'll be sure to share your additional feedback on texting and tours with the team as we continue to enhance the user experience. We greatly appreciate you sharing this feedback with us! ### 43. ResMan has to be the best property management software I have used in my 16 years in this business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** That it is very user friendly! The search bar is the best type in anything and it will find what you need. I love that I can chat with someone to help me too. :) **What do you dislike about ResMan?** How difficult it is to transfer a resident. **What problems is ResMan solving and how is that benefiting you?** They solved that now the delinquency notes will follow over when the period changes. That is great! **Official Response from Earl Lacey:** > Thank you for your review of ResMan! We appreciate your praise of the user-friendly experience, and take note of your feedback to further improve the platform for future enhancements. We appreciate it! ### 44. Very easy to function and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ResMan?** that its user friendly and very functional **What do you dislike about ResMan?** That there are so many limitations, okay **What problems is ResMan solving and how is that benefiting you?** easy contact with residents **Official Response from Earl Lacey:** > Hello Hayley! Thank you for your feedback on using ResMan! We're delighted to hear how user-friendly and functional the platform is for you, and we hope to continue to meet and exceed those expectations as we get feedback from our customers. I'll be sure to share your additional feedback with the team as we work to enhance our user experience. We appreciate you sharing with us! ### 45. Tracking unit turns **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ResMan?** The availability to print out multiple reports. The ability to filter the reports helps keep my team on track. **What do you dislike about ResMan?** Make Ready is kinda confusing but with time I should be able to have a better handle on how to use it to my advantange. **What problems is ResMan solving and how is that benefiting you?** Helps me keep track of where we are with work orders on multiple properties. **Official Response from Earl Lacey:** > Hello Rachel! Thank you for sharing your experience working with ResMan! We love that the reporting features have been helpful as we try and make sure you get the data you need, where you need it, and presented in the way you want it. I'll be sure to share your additional feedback with the team as we work to enhance the user experience. Thank you for sharing with us! ### 46. Property Manager for Various Buildings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** How I can access from anywhere and it keeps all documents as well like leases and applications. **What do you dislike about ResMan?** Some things aren't user friendly. I wish the bulk emailing to tenants was a little easier and that you could eliminate some steps when moving people in. **What problems is ResMan solving and how is that benefiting you?** Keeping track of rent is the best usage for me. And vacant units. **Official Response from Earl Lacey:** > Hello! Thank you for providing us insight on your experience with ResMan! We try to make sure that whatever level of access and reporting that include leases and applications, is accessible to the party that needs it to help make efficient and informed decisions. We're happy to see this is a positive impact for you! I'll be sure to share your additional feedback with the team as we work to enhance the user experience. We appreciate you sharing with us! ### 47. Good all in one program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about ResMan?** It is easy to edit entries once they have been made. **What do you dislike about ResMan?** You can't find what GL a transaction has been posted to when looking at the transaction. You can only ever see one side. **What problems is ResMan solving and how is that benefiting you?** It is quicker to fix mistakes. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! We're glad to hear our features and capabilities surrounding entries have been a positive impact for you. I'll be sure to share the additional feedback with the team regarding the GL as we work to enhance the user experience. Thank you again for sharing! ### 48. One of the Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ResMan?** ResMan is helpful because it allows the user to access almost any and everything from one screen. It is also very user-friendly. I wish you could separate a few more items, but overall, it's a high-quality product. **What do you dislike about ResMan?** I'm not too fond of the fact that permissions aren't easily accessible, along with having to open multiple windows to achieve one goal. If that were corrected, it would be the best. **What problems is ResMan solving and how is that benefiting you?** ResMan solves the issue of not being able to communicate with residents constantly. I can receive feedback and also provide it immediately. Quite a useful tool. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your ResMan experience with us! One of our goals is to make sure teams have relevant data they need at their fingertips to make informed decisions, and empower users with a user-friendly platform to give them the confidence they need. We're glad this has made a positive impact for you! I'll be sure to share your additional feedback with the team as we continue to enhance our user and resident experience for our customers. Thank you again for sharing with us! ### 49. Honest ResMan review **Rating:** 4.5/5.0 stars **Reviewed by:** Elinor M. | Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about ResMan?** Resman is very user-friendly. It has almost everything you could want in property management software. I enjoy all of the access to reports and the resident pages. **What do you dislike about ResMan?** I wish that help were 24 hours. I do not like that all of my text messages from different properties are merged. I also often have issues with online applications and taking the payments for them. **What problems is ResMan solving and how is that benefiting you?** I love ResMan help! The chat system is wonderful and everyone is so knowledgable. It is the easiest way to get help and more information. **Official Response from Earl Lacey:** > Hello Elinor, Thank you for your feedback on using ResMan! We love to see the positive impact the ease-of-use and user-friendly platform we've created helps enable teams to be the best in their role. I'll be sure to share your additional feedback with the team as we work to enhance the user experience. Thank you again for sharing with us! ### 50. Rocking ResMan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ResMan?** ResMan is easy to use and has many features that help me complete tasks. It's one of the most accessible management softwares I've used. It rocks! **What do you dislike about ResMan?** Because I already have a CRM for the community, I seldom use the Leads tab. **What problems is ResMan solving and how is that benefiting you?** ResMan solves the make-ready process and procedures at time of notice. **Official Response from Earl Lacey:** > Hello! Thank you for sharing your feedback on ResMan! We're so glad to hear that the ease-of-use and accessibility in the platform empowers you to be the best in your role and is a positive impact on your day-to-day tasks! I'll be sure to share your additional feedback with the team as we continue to improve the user experience. We appreciate you sharing with us! ## ResMan Discussions - [Why I wasn't able to keep track of the traffic calls from prospects using resman?](https://www.g2.com/discussions/12199-why-i-wasn-t-able-to-keep-track-of-the-traffic-calls-from-prospects-using-resman) - 1 comment, 1 upvote - [Does ResMan integrate with leading industry Internet Listing Services?](https://www.g2.com/discussions/about-resman-ca570f37-ef33-44a4-9c43-67dd0cd22bb6) - 1 comment, 1 upvote - [How long have you been in business?](https://www.g2.com/discussions/about-resman) - 1 comment, 1 upvote - [View ResMan pricing details and edition comparison](https://www.g2.com/products/resman/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+11%3A41%3A28+-0500&secure%5Bsession_id%5D=ab735ce9-7620-470b-a8eb-a55619b01410&secure%5Btoken%5D=112e6a3c0ca541d327fb7945cfd49061cc257ef07bf582490b8ba0997412cbf8&format=llm_user) ## ResMan Integrations - [Ambient](https://www.g2.com/products/ambient/reviews) - [Apartments.com](https://www.g2.com/products/apartments-com/reviews) - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - [Bluemoon Enterprise](https://www.g2.com/products/bluemoon-enterprise/reviews) - [EliseAI](https://www.g2.com/products/eliseai/reviews) - [Funnel](https://www.g2.com/products/funnel/reviews) - [Funnel Leasing](https://www.g2.com/products/funnel-leasing/reviews) - [Gatewise](https://www.g2.com/products/gatewise/reviews) - [Knock](https://www.g2.com/products/knock-knock/reviews) - [Knock CRM](https://www.g2.com/products/knock-crm/reviews) - [OnSite](https://www.g2.com/products/onsite/reviews) - [On-Site](https://www.g2.com/products/on-site/reviews) - [RealPage OneSite](https://www.g2.com/products/realpage-onesite/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) ## ResMan Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards - Compliance Management - Property Management - Contract/License Management - Tenant Management - Work Order Management - User Management - Workflow Management - Insurance Management - Template Management - Invoice Management - Asset Lifecycle Management - Maintenance Management - Task Management - Contact Management - Audit Management - Vendor Management - Portfolio Management - Real-Time Reporting **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Member Management** - Member Profiles - Member Database **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - AI Copilot - Billing & Invoicing - Commercial Leases - Residential Leases - Customizable Reports - Reporting & Statistics - Transaction History - Document Storage - Recurring/Subscription Billing - Electronic Payments - Mobile Access - Client Portal - Activity Tracking - Retail Leases - Customer Database - Self Service Portal - Alerts/Notifications - Lease Origination - Generative AI - Reminders - General Ledger - Expense Tracking - Maintenance Scheduling - Lease Tracking - Multi-Currency - Contact Database - Audit Trail **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards - Workflow Management - Template Management - Appointment Management - Client Management - Campaign Management - Commission Management - Calendar Management **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Branding** - Operability - Brand Management **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Additional Functionality** - Reporting/Analytics - Interaction Tracking - Access Controls/Permissions - Real-Time Data - Segmentation - Data Import/Export - Alerts/Notifications - Lead Qualification - Mobile Access - Customer Database - Contact Database - Lead Distribution - Lead Capture - Property Database - AI Copilot - Reminders - For Real Estate - Client/Property Matching - Email Templates - Drag & Drop - Data Synchronization - Lead Nurturing - Generative AI - API - Referral Tracking - Customizable Fields - Email Tracking - Activity Tracking - Omnichannel Outreach **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top ResMan Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (270 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (807 reviews)