I enjoy using ResMan because it makes managing residents, leases, payments, and daily property tasks more organized and efficient. It’s user-friendly and helps me stay on top of everything in one place. Review collected by and hosted on G2.com.

One thing I dislike about ResMan is that some features can feel complicated to navigate, and certain tasks require several steps to complete. It can also be a little slow at times, especially when managing multiple residents or applications. Review collected by and hosted on G2.com.

Customer support is quick at solving problems and getting back to you. Resman is always improving its features and has a lot of great tools that are easy to use. Integration with other products is extremely easy and fast. Easy implementation and allows each user to customize their experience. I've used Resman every day for the past 5 years for our property. Resman is great about integrating with new products so you can customize how you want to manage. They are also great about taking feedback to improve their products. Review collected by and hosted on G2.com.

I feel that the Resident Portal for residents could be improved and an app would be great to see in the future. Review collected by and hosted on G2.com.

I like the ability to navigate anywhere through the system by clicking any item and drilling back WITHOUT having to type in a code or login to another portal. Ease of use. Review collected by and hosted on G2.com.

I dislike the fact that the web creators continue to change things that DO NOT NEED TO BE CHANGED. The automated options are nice but make for sloppy bookkeeping and the Reconciliation box has been shortened to accommodate the automated functions. We need the recon box to be bigger so we can see items in question. STOP trying to make ResMan into Yardi or any other software the web designers are getting ideas from. Leave it alone already. Review collected by and hosted on G2.com.

ResMan was a very detail-oriented platform that allowed for manual decision-making and flexibility when executing leases and managing guest cards. The system was easy to navigate throughout the entire leasing lifecycle, from prospect outreach and lead management to lease execution and resident conversions.

ResMan also provided seamless integrations for vendor billing and account management, making day-to-day operations more efficient. Reporting was straightforward and easy to maintain, allowing for effective monitoring of occupancy, property performance, pricing strategies, and market rent updates.

Overall, ResMan was a user-friendly, comprehensive property management platform that supported both leasing and operational needs effectively, with AI support and strong market rent/price monitoring. Review collected by and hosted on G2.com.

The only aspect of ResMan that I disliked was the delay in certain processes. Report generation and prospect approvals could sometimes take longer than expected, which impacted efficiency. Additionally, the in-app support team was often difficult to reach, making it challenging to get timely assistance when issues arose.

Despite these challenges, the platform's overall functionality and ease of use outweighed these drawbacks. Review collected by and hosted on G2.com.

ResMan has been a helpful and organized platform for property management. The UI/UX is fairly easy to navigate once you become familiar with the system, and it makes it simple to access resident information, applications, ledgers, work orders, and reports.

The integrations are useful because they help connect important areas like leasing, payments, maintenance, resident communication, and reporting. Performance has been reliable overall, and the system helps streamline daily tasks.

From a pricing and ROI standpoint, ResMan can be a good investment when the team is properly trained and uses the system consistently. The support and onboarding process are important because there are many features to learn, but with proper guidance, the platform becomes easier to use.

The AI and intelligence features are a strong area for continued improvement, especially for automation, reporting, and workflow efficiency. Overall, ResMan is a solid property management software option for keeping operations organized and efficient. Review collected by and hosted on G2.com.

Nothing, it's amazing product. It gives great tools. Review collected by and hosted on G2.com.

I use ResMan for absolutely everything as a leasing agent from an apartment complex. I really like how fast I can do everything and how it makes everything easier for me. It's incredibly easy for me to use, especially since the complex was already using it, which made it easy to learn. If anything comes up that we can't figure out, we call and get fast and great help. I'm very pleased with the way everything works around ResMan. Everything that has to do with our property, like invoices and payments, works around ResMan, so it's central to our operations. Review collected by and hosted on G2.com.

There’s nothing missing; it has everything I need. Review collected by and hosted on G2.com.

I love using the Boardroom for quick access to my most used applications. Our team even uses the Property Summary and Delinquency modules as a concise tool to relay daily and weekly updates to ownership. Review collected by and hosted on G2.com.

I don't particularly like the ResMan Application and Screening integration. About 65% of our applicants fail screening due to some sort of failed ID verification. More often than not, we find that SSNs, birthdates, and phone numbers all match the resident and require an override from our corporate team. This is frustrating to applicants who are waiting for approval. Review collected by and hosted on G2.com.

I really like how easy ResMan is to use. The ledgers are very user-friendly, which makes handling accounts and work orders much simpler. The initial setup was very easy too. Overall, I find ResMan very convenient to use, which is why I've given it a recommendation score of 10. Review collected by and hosted on G2.com.

I find the printing and PDF functionalities in ResMan to be problematic. It would be helpful if these areas could be improved, especially since I need to handle reports frequently. Review collected by and hosted on G2.com.

I love ResMan because it is super easy to use and understand, which is definitely worth 5 stars. I like how every document is easy to find and we can put notes everywhere. I also love the communication log that ResMan offers. It helps me track every lead and resident information in an easy way, and the initial setup was super simple. Review collected by and hosted on G2.com.

Maybe having the ability to track our conversation like an AI assistant could be a beneficial addition. Review collected by and hosted on G2.com.

The support department is very knowledgeable and takes accountability. They take the time to explain the issue at hand and how to correct it. They are always professional and will continue to follow up to ensure you’re satisfied with the resolution. Review collected by and hosted on G2.com.

The program itself is fine. The issue I personally encounter is that my local support team isn’t as knowledgeable, and they sometimes create a bigger problem instead of simply telling me they don’t know. In those cases, I could have just placed a help desk call. Review collected by and hosted on G2.com.