Buildium Reviews & Product Details

Buildium Overview

What is Buildium?

Buildium, a Real Page company, provides a cloud-based property management solution that makes it possible for managers of residential and association properties to take control of every aspect of their business, whether in the office or fully remote, including online rent and payments, vacancy management, maintenance cycles, and accounting. Buildium brings the full lead-to-lease cycle online, from syndicating vacancies to handling lease applications online, to handling tenant screening services, lease renewals, online rent payments and more. Buildium provides full general ledger accounting, as well as automated rent and fee reminders and on-demand reports. Property managers can also offer their residents the ability to make all payments online, set recurring payments, and purchase renters' insurance, all through Buildium's Resident Center site and dedicated mobile app. Residents and property owners can submit maintenance requests through dedicated online sites and mobile apps. Property managers can turn requests into work items and assign them to maintenance managers and staff, communicating status updates and confirming the completion of the work, all from one central location. Recently, Buildium announced business analytics and insights to help property managers track their business performance in the context of the market around them, as well as an Open API, designed to free your data and allow the export of key data points from Buildium into other business tools and systems. Additionally, the integration with All Property Management, a Buildium company, means that property managers can receive and manage new business leads, all from within the Buildium dashboard.

Buildium Details
Website
Languages Supported
English
Product Description

Property accounting, online and fee payments, and maintenance requests. Property Management Software.

How do you position yourself against your competitors?

Buildium is built to support property managers' needs. Whether you're working in an office, on-the-go, or looking to streamline financials, we've got you covered with one platform for all of your property management and community association management needs. And with the largest network of property management services available online, Buildium can connect you with targeted leads to expand your portfolio & help you compete, and grow. And with dedicated portals for property owners, homeowners, residents and board members, Buildium lets you communicate clearly and conveniently, while removing a lot of the inefficiencies that can come from managing so many stakeholders.


Seller Details
Seller
Buildium
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@Buildium
4,733 Twitter followers
LinkedIn® Page
www.linkedin.com
304 employees on LinkedIn®
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Buildium Reviews

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Broker
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Software Engineering Team Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

There are three things that like best about this software. First, is their online Buildium academy. This portal provides video training and quizzes to confirm your understanding of the video training. Second is the integrated email that has come to be a standard as part of any cloud bases system. The third is the integrated text messaging which is the new standard in customer communications. Being able to capture, organize and archive your text message conversations is vital. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike about the software, is that it has adopted chart of account numbers in their accounting system. I find this very odd. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The most valuable problem that I have solved with Buildium is enabling my tenants to pay their rent through the Buildium web portal or through their app.

Also, being able to use both the portal and app tenants can submit work orders which can be managed and assigned to staff. Review collected by and hosted on G2.com.

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Realtor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Keeps track of rent payments, late fees where needed, allows our tenants to pay online, we can communicate directly with tenants through the program. Review collected by and hosted on G2.com.

What do you dislike?

I wish it would save my password instead of having me type it in every day, also the online tenant portal can be difficult to access sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely recommend this program for property managers, it is very useful and helpful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We keep track of our 350 rentals wit ease, and one major benefit is that I can send a message directly to a tenant without having to call them Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

the product is quite comprehensive, it would be helpful for the management of my business Review collected by and hosted on G2.com.

What do you dislike?

I had a free trial and wanted to talk to the sales team about pricing and some features that are included in the basic plan. No one picked up the phone and I was asked to leave a message and that someone will call me back. No one did. I called again the following week and no one picked. I left a second message and got no call back. Yesterday I called for the 3rd time and exactly the same happened. this time I asked to be contacted by a supervisor and as before, got no call back. I think that if the sales team does not return calls to prospective clients, the support might also be not adequate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

not yet a user. I completed a review of the free trial Review collected by and hosted on G2.com.

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Co-Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The dashboard was very organized and it starts out easy. Review collected by and hosted on G2.com.

What do you dislike?

It was not easy to use once you started adding tenants and property and was very expensive for the average landlord with just a few properties.

The three packages are;

Core - $47 per month

Essential - $50 per month

Growth - $160 per month

Premium - $460 per month Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would try it before buying it. It is a bit on the expensive side. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It solved time issues with collecting rent and maintenance but had a hefty price tag. The benefits you receive only exist if you pay for a subscription. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The only piece of their software that's easy is their lease signing and that's because they use adobe. Review collected by and hosted on G2.com.

What do you dislike?

Our property manangement company has used Buildium for over a year and we can't wait to switch (which unfortunately will take some time, in part because how hard it has been for all our tenants to just get setup in their terrible system). Their customer service is terrible- often taking weeks to respond to inquiries if they ever respond. Their software is poorly designed, burying things inside tons of menus with no breadcrumbs to return to menus. It generally takes 10 steps to do what other software can do in 2-3. Their registration for LLC bank accounts is beyond insane and requires dozens of steps that other services don't demand including hard credit inquiries for every owner every time. And once you jump through all those hoops- they can't even sync with your bank account to record transactions so everything must be done manually. Their app is next to useless and can't even record receipt photos. Often their staff are unfamiliar with their software and unable to help with basic question by phone. It's a hot mess and they treat their paying customers like a hassle. They send polls asking for feedback, which I always respond with a 1 star and they never inquire what's wrong or take any of our suggestions. They've done everything they can to earn this bad review- please don't make the mistake we did and don't use Buildium! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They don't always solve our problems. Review collected by and hosted on G2.com.

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Principal Broker/ Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We have been a long-time customer of Buildium. Having compared and sandboxed many other competitor platforms, we found Buildium to be one of the easiest programs to launch and scale to the growth of our portfolios. Sure, we still look at what the competition has to offer now and then, but we have yet to have a compelling reason to switch!

The interface is very intuitive and centered around how portfolios are structured in real life; Owner/landlord ---> portfolio---->building--->unit---->leases---->tenant. Having a natural and logical ecosystem allows for fast implementation, ease of scaling, and maximum productivity.

Buildium is continually improving its product, and they listen to their customers! It is feature-rich and can be easily launched "out of the box." Best of all...Buildium has the best customer/technical support teams we have ever engaged with! Review collected by and hosted on G2.com.

What do you dislike?

Although Buildium has been able to establish a feature-rich ecosystem, there are no integrations with other SaaS or API's available beyond their already established partner base. Keeping their platform under lock and key indeed maintains the accountability and fluidity of their product, but it can also be very restrictive for the more advanced user.

As an example, although some data can be imported to the platform, the ability to link/sync other necessary data such as contacts, tasks, etc. does not yet exist. Although inconvenient at times, one might consider this approach to be an excellent way to maintain cohesiveness in their product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

As with all SaaS, you should test and compare at least 2-3 similar service providers. This will give you the insight you need to make an informed decision based on what is right for you. Take advantage of the trials, tutorials, and onboarding assistance. Be sure you are fully ready to commit before full implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Buildium has allowed us to simply "manage" our properties. The platform works well, has little downtime/bugs, and provides an excellent interface between landlords, tenants, vendors, and property managers. Rent collection and owner/vendor draws are super easy and super fast. Receiving and processing rental applications are super easy. Review collected by and hosted on G2.com.

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General Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Vacancy tracking is much better using buildium than any other real estate property management service. We like being able to work with late payment surcharges, and with taxes in general. A great advantage that it brings is that it manages a good rental and vacancy tracking system, which can be constantly reviewed in online lists, and payment portfolios can be managed. It is also our pleasure to be able to administer income taxes, and to be able to add all the properties that we want to our management, which we can organize based on names, location, or owners. Review collected by and hosted on G2.com.

What do you dislike?

The only thing that displeased us of our time using the software is that it took a long time to create invoices, especially when working with bank credit checks. Other than that, in reality everything has been very good with buildium. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The greatest consideration we could have for someone who decides to use buildium is that they learn to organize and share property documents, as it will be an excellent help (in the case of real estate brokers) to save time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since we started using buildium we have been able to better manage residence websites, as well as portals for owners. We have been able to work better on rental listings, with which we have achieved a bigger view of vacancies, and with just one click. We have also noticed that the automation of our owners follow-up is much better than before, and that it also costs us less to communicate with them, due to the large number of communication tools that it has, with which we have emails and instant messaging within our reach. Review collected by and hosted on G2.com.

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Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We have several departments that use buildium, obviously, we manage properties. My perspective on this software comes solely from the property maintenance aspect. There is a ton of data entry, which feels slightly redundant at times. The good thing is that you have access to everything about a property from A-Z, including tenants, owners, repairs, inspections, etc. Review collected by and hosted on G2.com.

What do you dislike?

My biggest problem is just dealing with the work flow from maintenance request, to active repair, to completed repair. I have to check maintenance requests and move them along in our system as the maintenance manager. I'm not aware of a feature that allows pictures to be directly uploaded from the contractors on site. With that being said, I also have to enter receipts line by line for completed work orders and it's a huge pain. So, my overarching complaint is probably that the system isn't intuitive enough to just USE. There could be solutions to these problems that I am not aware of because there is a lot going on within the system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have time to get to know the system because it has a lot to offer and if you don't understand it then it becomes terrible to use. It can be a chore to constantly enter data, but you would be doing it anyway. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Buildium does allow our different branches to communicate between one another. Information from leasing and accounting is available to me in maintenance. Review collected by and hosted on G2.com.

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Manager of Research and Development
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Your online payment system is very helpful in keeping track of each transaction received from tenants. With buildium it is easy to check bank credits, and stay connected at all times with the tenants of each property. It also handles taxes, vacancies, and late payment calculations. Buildium organizes each client so that we can keep them always at hand, to communicate with them quickly. We also like your tool for insurance management. Review collected by and hosted on G2.com.

What do you dislike?

A buildium problem is that it does not offer any free plan, unlike many other property management platforms. With buildium it is limited to share documents with tenants unless a good professional is acquired. There are some aspects that do not have complete control, such as property maintenance operations and website management, in the case of real estate brokers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium is essential to get a good management of the finances of our properties. It is perfect for taxes, credits, and many more monetary scenarios. With buildium you get in a short time a total control of every aspect of the rent processes, and buying / selling. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to buildium we not only better organize our clients and properties, but we also get a better way of contacting them. Buildium has made it much easier to see our rent lists, that is, there is more chance that potential customers can review all the information of the vacancies we provide, and that they contact us. Your tasks system helps you to organize the review of properties and payments more clearly. Review collected by and hosted on G2.com.

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owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

buildium is backed by people. if you have a question you can call them and they will help you. a real person will help not a robot Review collected by and hosted on G2.com.

What do you dislike?

the program has a learning curve but once you get the work flow it is easy to manage. some new employees take 1 day to learn older ones take about a week. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

keep growing but try to keep costs down Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

none really. the developers are on top of the program and since it is cloud based all you need is internet and the program works. i relieved my on house IT guys saving $$$ Review collected by and hosted on G2.com.

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Software Engineer
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very good communication with the users of the company which allows us to track and verify the progress made in daily activities, has quick access to important files, this makes it an incredible tool. Review collected by and hosted on G2.com.

What do you dislike?

It does not have any free or even trial plan, unlike many other software for property management, on the other hand, when attaching files and / or documents, it requires uploading them in parts, since it does not have much receptivity to Heavy files, which is negative in terms of time spent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium allows you to organize and register the properties you own, thus dividing the work into separate departments, I would recommend it mostly for large companies that have a lot of information to register regarding clients and properties, it will allow you to play with the design and programming, but On the other hand, if it is a small company, it really would not make sense to use such software for something so basic. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to Buildium, we perfectly organize both properties and clients and it also allows us to communicate in a much more effective way, since it also fulfills its function as a communication channel. At the same time, its platform allows to create and visualize in a very simple way the rental lists, that is, our clients can observe in a better way the vacancies that we have available as a company, this being totally beneficial for performance and operability. Review collected by and hosted on G2.com.

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Marketing Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

One of the things I like is that it documents the date and time of all the updates and communications, which are essential for the company's records. It also allows external clients to communicate and keep in touch with our company, as well as access information and provide a communication forum between team members. Review collected by and hosted on G2.com.

What do you dislike?

The size of the documents / invoices that can be smaller than necessary, so you often have to split the documents into parts, which is annoying. We can not update buildium directly from our communications, so we must manually enter our communications by email. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium is excellent if you have many departments to manage in order to divide the work into separate departments. It is very suitable to maintain payment records for all customers and suppliers. It is not very appropriate in my opinion to document the communications by email because you have to copy and paste manually the emails sent to have them updated and registered in the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Buildium has been excellent for our company. We did an exhaustive job of selection when choosing our administration software, and it has been up to what we expected. The books are right there, and we can allow anyone to see everything that is happening at any time. Board members and volunteers have different levels of access, and that has facilitated reporting. The resident portals are excellent, and communication is very easy. Review collected by and hosted on G2.com.

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Marketing Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We like to be able to export tenant databases to external hard drives, or to online backup creation services. Buildium contains a built-in system for handling insurance against damage, and can check bank loans very easily. It offers solutions to control all aspects of each business, not only the leasing and payment operations, but also the maintenance of these. Review collected by and hosted on G2.com.

What do you dislike?

There is not much that can bother them from our experience with buildium. We believe that all the boards on the screen are not organized well, and that they do not show enough information from the dashboard (an example would be the rental listings section, whose description is too basic and forces the user to enter to read more). In conclusion, it does not centralize information well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium has been an excellent platform considering its price of $ 45 per month. We recommend it for its good results in the handling of databases, taxes, and rental properties. It is also recommended to separate and customize the work depending on whether you want to act as a tenant or owner. We are pleased with your options for online payments. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Buildium greatly automates our follow-ups of owners and non-owners of each residence. It amplifies our communication with them, due to the excellent quality of its incorporation of CRM, and allows us to handle a completely unlimited number of worksheets. It has also helped us to organize our properties in price range and type, and to improve our budget tracking for maintenance. Review collected by and hosted on G2.com.

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Team Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

What we liked most about buildium, is that after comparing it with other real estate & property apps, it is your online payment system, which accepts different payment methods. It is very good for credit confirmations, and to calculate payments, whether in the case of late payments or budget creation. It also allows us to administer maintenance, and even taxes. Review collected by and hosted on G2.com.

What do you dislike?

One problem that the software brings is its system of communication with the clientele. This is very limited to traditional communications (email or phone calls). It is a little complicated to communicate with the board members, and to manage financial documents. We believe that buildium does not have a good integration with financial software. Your price of $ 45 per month seems expensive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There is not much more to add. Buildium is an excellent platform full of useful advantages for our management of real estate. It is recommended to large sales departments that need to catalog and organize all the properties in their management. It is also recommended to automate the purchase processes. It is an exemplary tool among its type. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our experience of using buildium has been helpful in many ways. First, we have improved the way we organize our properties. Because buildium allows you to catalog them according to payments and class. Our accounting has become more practical, and we even feel that we have much more control over the important aspects when negotiating with the rented and candidates to purchase. Review collected by and hosted on G2.com.

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President, Board of Directors
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The feature set of Buildium is so broad it is hard to pick what a user likes the best. The fact that it does all of it at the level of competence it does is pretty amazing as it seems to have anticipated where the bottlenecks are in managing our HOA and coming up with efficient solutions that overcome the issues...and it does this in instance after instance.

One clear area to love is the repair and maintenance tracking, from first request for service through assignment of task, engaging of vendor, record payment and notify requester when complete. This used to be a multi-step process with plenty of crack for things to fall into on the way. Now, we can gain a broad view of the whole process at one time...love that!

Also, love the options available for online payment of our monthly assessments. What used to be a Stone Age process of physically handling and depositing checks now is a streamlined e-payment system with total transparency on the part of both the owner and the HOA board.

One final mention that shouldn't be overlooked: Buildium has, by many orders of magnitude, the best training, documentation and follow-up of the packages we looked at...and we looked at a lot. I do not want to have to make a call or write a service ticket to explain a basic function, just because the developers didn't bother to write adequate documentation. No worries with Buidlium: they have well produced video and text based training broken down into sub-headings so you can concentrate on whatever task you wish to learn. No one else was anywhere close to this level of commitment to effective Help files and training. Review collected by and hosted on G2.com.

What do you dislike?

To be honest, coming from a primarily manual handling of HOA admin, this is so far ahead of our old processes as to preclude disliking anything. If there is one area that I was not thrilled with it would be the front end of the website provided. We have a very photogenic property and the various image carousels and other types of content display available on our old website is much superior to how the CSS of Buildium puts together the material. I will say, however, that the website we have with Buidlium is a more functionally effective site for information owners typically ask for. It also offers a community bulletin e-board, resident directory and a wonderful email systems with tracking and archiving. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at the competition to see how much more you get with Buidlium at a comparable price point. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest problem before was the myriad individual communications that had to be manually organized into a coherent stream, from keeping folders up to date to following up with residents on their requests or questions. Buildium does a fantastic job of organizing all that into a digestible info bite.

We are also able to track our maintenance expenses as well as warranty dates, so we can see where our upkeep dollars are going and making sure we are not paying for service we should still be under warranty for. Review collected by and hosted on G2.com.

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Chief Operations Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Buildium takes 75% of our everyday tasks and makes them simple, efficient, and completed with a few clicks. For a very small startup like my business, the monthly fee and the initial learning curve can be challenging, but once you become familiarized with the product it begins to flow very smoothly; and I am glad I taught myself properly while we are still small as It will be an essential part of the business as we grow. My tasks are emailed to me each morning and as long as I properly enter charges, the reconciliation is a breeze. I usually leave Buildium up and running in my web browser through the whole day and it never gets in the way or crashes. Communication between myself and our tenants is essential, however as we are still a very small business, I only have my personal cell phone at this time and it is nice to utilize Buildium to communicate with tenants versus having them contact me on my personal phone at all times of the day and night. Review collected by and hosted on G2.com.

What do you dislike?

The accounting section is tricky to get the hang of if you don't have experience in accounting. I struggled with just my basic accounting 101 class that I have under my belt; however it wasn't extremely difficult to figure out. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't skip the academy; 90% of the problems I couldn't figure out are clearly explained there. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Smoother work flow as well as communication with tenants. The powerful accounting alone is worth the subscription fee. Review collected by and hosted on G2.com.

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Leasing and Sales
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Buildium is very responsive to our requests when we submit tickets for product improvement.

We enjoy the leasing features and improvements in the outstanding balances framework that have been introduced. Review collected by and hosted on G2.com.

What do you dislike?

Financial reporting could be improved.

A large aspect we dislike is when tenants are uploaded into lease renewals; they are not active until the actual date (SMS and emailing does not work for these future tenants). We would like this changed in the future. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

NA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our rent roll outputs have allowed us to pull analytics for our clients/owners; and for ourselves as a management company. We find we are always prepared for our high volume leasing seasons with Buildium's UX. We enjoy the metrics for increases and tracking how we progress as a management group.

We have realized that as we grow it is critical to have good software that houses our tenant compliance files and numbers as a whole. I have not used other software however so it is difficult to compare benefits but we are happy overall. Review collected by and hosted on G2.com.

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Salesperson
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

From buildium we like being able to write down data about incomes within the platform. It is good for adding rental properties, lease tracking, and sellers. We like to take full control of all aspects of our business, including property maintenance cycles. Buildium greatly automates the collection of income, and allows you to receive payments online directly through its portal. Review collected by and hosted on G2.com.

What do you dislike?

A constant problem with buildium is its website management. We can not properly integrate our sales page into the system, and therefore we can not work with it, so our management becomes limited. Sometimes it is difficult to manage taxes with the platform, since your tax and budget manager tends to slow down. We do not like your portal for owners, because this is too similar to the tenants in terms of customization. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium is an excellent tool. We recommend many who want to rent any property, whether commercial or residential. It is also recommended to teams of real estate sellers, since it is very easy to track vacancies and customers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since we started implementing buildium our contact management has become much more comfortable. Now it is easier than before to process payments, and keep track of maintenance cycles. In addition, the tracking of vacancies takes less time thanks to the system of shortcuts and filters that the platform brings. Review collected by and hosted on G2.com.

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Marketing Staff
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Buildium we like because it makes it easy to manage our work portfolios. Their tracking of property vacancies is excellent, very organized, and also has many useful features such as allowing us to add notes and labels to each property. Its communication tools make it much easier to keep in touch with customers and property owners. Review collected by and hosted on G2.com.

What do you dislike?

We do not like how limited it becomes to manage insurance for damage, as well as mortgages for banks. We do not like your system for checking bank loans, nor the way in which your online payments are managed. Your tax manager does not allow you to organize them properly, and you can not make a correct organization between residential and commercial properties. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium we liked it a lot. It is full of essential tools for any real estate entrepreneur. We are very satisfied with this software and with the investment we have made. It is practical and very functional. We also recommend your online seminars, to learn faster how to use all software features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Buildium has helped us a lot to organize properties according to area and price. Before we had difficulties to get a real estate management software that would help us to communicate at all times with our customers. It can be said that buildium has its functions quite centralized. Another notorious advantage has been its integration into our personal websites, and its integration into social networking platforms and result more comfortable than we thought at first. Review collected by and hosted on G2.com.

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Web Designer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Buildium works impeccably when checking credits of the so-called "housing policy laws". It is excellent for managing online payments, due to the speed with which they are sent and debited, and has a good portal of tenants, which will always keep each home informed about the status of their property. We also liked that Buildium has a wide capacity of integration to hosting services in the cloud, and also integrates very well to file sharing platforms for social networks. Review collected by and hosted on G2.com.

What do you dislike?

It does not work properly to handle taxes, since this field is not only not very customizable, but it does not allow annexing to all the banks in the country. It is not good to handle contacts, since the page tends to become slow when there are a large number of customers added to it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium is recommended if you want to achieve high quality management. The ease of use of your platform makes it ideal to work with it even if you have little experience in the area. It is highly recommended to manage commercial and residential properties, and also to carry owners' databases. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Buildium is without a doubt a software created by and for real estate workers. Buildium has a wide range of services for organizing and managing rentals and properties for sale with which it will be easy to work. It's a great idea when it comes to managing site vacancies. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Tenants can pay online and it eliminates entries into accounting software, saving time Review collected by and hosted on G2.com.

What do you dislike?

So far I have not come across anything I do not like, we use mostly for tracking of rents paid and maintenance orders Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buildium is a great tool for simplifying the small business Property Management and can help you be more efficient, organized and be a great foundation for growing your business down the road. I look forward to utilizing more of the standard features of Buildium. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's a huge time saver, having tenants pay online and giving owners access to the system to see everything without sending monthly reports. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The customer support, and the ease of most transactions. Review collected by and hosted on G2.com.

What do you dislike?

A couple of things. I have a bill that has been paid in full, but Buildium shows it as outstanding because the final bill was less than the estimate. I'm really hoping they fix this for folks because I doubt I'm the only one with this issue.

Also, I wish there was a way to edit tenant info within the unit screen without having to leave that screen. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just do it. These guys are amazing! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has allowed me to take on new team members and delegate tasks to them, and allow them to see only what they need to see, and not my financials across the board. I also enjoy being able to use it from any device. It's a real time saver. Review collected by and hosted on G2.com.

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Salesperson
Retail
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

With buildium, it is very easy to manage work portfolios and monitor the vacancies of each managed property, be it a residential property or a commercial one. It has an excellent portal for tenants that will make the work more understandable in terms of showing the owners the information and status of their property. We like that it allows to handle documents in completely unlimited quantities. Review collected by and hosted on G2.com.

What do you dislike?

We do not like the price of buildium. $ 45 a month seems like a lot to us, and this is one of the minor payments the platform brings. It makes us a little uncomfortable to handle payments on the web, especially on mobile devices. We do not like the layout of the boards for members, nor the task management system, which only slows down the workflow instead of improving it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We highly recommend using buildium, especially real estate agents who are starting to work in an agency with many clients, because with this service it will be much easier to adapt to work. We also recommend it for your rental manager Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since we started using buildium as software to manage our human resources, we have seen many advantages in terms of communicating with our customers. We are now in greater contact with them thanks to its multi-channel communication system. It has also been made easier for us to categorize each property through its system of labels, which delimit its status as its capacity, and the area in which it is located. Review collected by and hosted on G2.com.

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HR BUSINESS PARTNER
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Something that we like a lot of buildium is its orientation towards the management of leases, it is very easy to track rentals and vacancies, and has a good portal for tenants, very easy to use. We really like your system for calculating surcharges for late payments, and its inclusion capacity for tenant databases is quite large. Review collected by and hosted on G2.com.

What do you dislike?

We do not like your tax management tool. It does not have an integrated CRM that allows us to monitor the relationship with our real estate clients. Its contact import system is also quite limiting, as is its credit checking tool. Now, we also do not like its maintenance management system for each property. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We can recommend buildium completely, since this service offers us excellent properties of real estate management at all times, it is comfortable to use, and the fact that it has more than 14,000 property managers in its database makes it enough field to work on. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to buildium we have been able to work much more comfortably. He has been an excellent manager of real estate, with which we have been able to take good management of the rents and vacancies of the properties with which we work. It has also allowed us to conveniently make online payments for each property. The fact that it allows us to share unlimited documents has made our work much easier. Review collected by and hosted on G2.com.

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