Buildium

4.5
(99)
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Property accounting, online and fee payments, and maintenance requests. Property Management Software.

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Juan M.
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"Buildium easily connects a landlord with their clients "

What do you like best?

We like to be able to export tenant databases to external hard drives, or to online backup creation services. Buildium contains a built-in system for handling insurance against damage, and can check bank loans very easily. It offers solutions to control all aspects of each business, not only the leasing and payment operations, but also the maintenance of these.

What do you dislike?

There is not much that can bother them from our experience with buildium. We believe that all the boards on the screen are not organized well, and that they do not show enough information from the dashboard (an example would be the rental listings section, whose description is too basic and forces the user to enter to read more). In conclusion, it does not centralize information well.

Recommendations to others considering the product:

Buildium has been an excellent platform considering its price of $ 45 per month. We recommend it for its good results in the handling of databases, taxes, and rental properties. It is also recommended to separate and customize the work depending on whether you want to act as a tenant or owner. We are pleased with your options for online payments.

What problems are you solving with the product? What benefits have you realized?

Buildium greatly automates our follow-ups of owners and non-owners of each residence. It amplifies our communication with them, due to the excellent quality of its incorporation of CRM, and allows us to handle a completely unlimited number of worksheets. It has also helped us to organize our properties in price range and type, and to improve our budget tracking for maintenance.

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Karim K.
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"Buildium brings innovative proposals for property management "

What do you like best?

What we liked most about buildium, is that after comparing it with other real estate & property apps, it is your online payment system, which accepts different payment methods. It is very good for credit confirmations, and to calculate payments, whether in the case of late payments or budget creation. It also allows us to administer maintenance, and even taxes.

What do you dislike?

One problem that the software brings is its system of communication with the clientele. This is very limited to traditional communications (email or phone calls). It is a little complicated to communicate with the board members, and to manage financial documents. We believe that buildium does not have a good integration with financial software. Your price of $ 45 per month seems expensive.

Recommendations to others considering the product:

There is not much more to add. Buildium is an excellent platform full of useful advantages for our management of real estate. It is recommended to large sales departments that need to catalog and organize all the properties in their management. It is also recommended to automate the purchase processes. It is an exemplary tool among its type.

What problems are you solving with the product? What benefits have you realized?

Our experience of using buildium has been helpful in many ways. First, we have improved the way we organize our properties. Because buildium allows you to catalog them according to payments and class. Our accounting has become more practical, and we even feel that we have much more control over the important aspects when negotiating with the rented and candidates to purchase.

What Property Management solution do you use?

Thanks for letting us know!
Sean K.
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"One of the best management programs."

What do you like best?

Buildium is excellent since it allows me to have an efficient general database management; as well as a detailed day by day management of the tasks to be carried out. Since it is based on the cloud it allows me to take complete control of every aspect of the projects, in this way I can a communication forum between team members. I like it and it seems to me of great importance that it can allow external clients to communicate and keep in touch, as well as access classified information at any specific time.

What do you dislike?

It is a bit overwhelming the email function, to be more explicit I mean that sending an email with the editing function would be great if you could link directly to our Gmail server. Additionally a quick sidebar with recent updates would really improve communications. In spite of this it is not a program that has low levels of efficiency.

Recommendations to others considering the product:

It is very suitable for the administration of projects, the creation of subsystems of tasks and their respective continuous control. An important program for those companies that want a complete organization from the functional to the planning and control of tasks. It is a resounding success Buildium!

What problems are you solving with the product? What benefits have you realized?

It should be noted that contributes the transactions of our clients, the documents sent, the management of tasks on an ongoing basis, service calls and some important details. Whether long-term project information, pre-classified events or individual supervision of employees are stored. Also helps us in Straight North, in easily present to each member what is happening without the need to talk to each employee in person.

Wayne H.
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"The Swiss Army Knife of HOA administration"

What do you like best?

The feature set of Buildium is so broad it is hard to pick what a user likes the best. The fact that it does all of it at the level of competence it does is pretty amazing as it seems to have anticipated where the bottlenecks are in managing our HOA and coming up with efficient solutions that overcome the issues...and it does this in instance after instance.

One clear area to love is the repair and maintenance tracking, from first request for service through assignment of task, engaging of vendor, record payment and notify requester when complete. This used to be a multi-step process with plenty of crack for things to fall into on the way. Now, we can gain a broad view of the whole process at one time...love that!

Also, love the options available for online payment of our monthly assessments. What used to be a Stone Age process of physically handling and depositing checks now is a streamlined e-payment system with total transparency on the part of both the owner and the HOA board.

One final mention that shouldn't be overlooked: Buildium has, by many orders of magnitude, the best training, documentation and follow-up of the packages we looked at...and we looked at a lot. I do not want to have to make a call or write a service ticket to explain a basic function, just because the developers didn't bother to write adequate documentation. No worries with Buidlium: they have well produced video and text based training broken down into sub-headings so you can concentrate on whatever task you wish to learn. No one else was anywhere close to this level of commitment to effective Help files and training.

What do you dislike?

To be honest, coming from a primarily manual handling of HOA admin, this is so far ahead of our old processes as to preclude disliking anything. If there is one area that I was not thrilled with it would be the front end of the website provided. We have a very photogenic property and the various image carousels and other types of content display available on our old website is much superior to how the CSS of Buildium puts together the material. I will say, however, that the website we have with Buidlium is a more functionally effective site for information owners typically ask for. It also offers a community bulletin e-board, resident directory and a wonderful email systems with tracking and archiving.

Recommendations to others considering the product:

Look at the competition to see how much more you get with Buidlium at a comparable price point.

What problems are you solving with the product? What benefits have you realized?

The biggest problem before was the myriad individual communications that had to be manually organized into a coherent stream, from keeping folders up to date to following up with residents on their requests or questions. Buildium does a fantastic job of organizing all that into a digestible info bite.

We are also able to track our maintenance expenses as well as warranty dates, so we can see where our upkeep dollars are going and making sure we are not paying for service we should still be under warranty for.

Mike W.
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"Great program that makes life a lot easier."

What do you like best?

Buildium takes 75% of our everyday tasks and makes them simple, efficient, and completed with a few clicks. For a very small startup like my business, the monthly fee and the initial learning curve can be challenging, but once you become familiarized with the product it begins to flow very smoothly; and I am glad I taught myself properly while we are still small as It will be an essential part of the business as we grow. My tasks are emailed to me each morning and as long as I properly enter charges, the reconciliation is a breeze. I usually leave Buildium up and running in my web browser through the whole day and it never gets in the way or crashes. Communication between myself and our tenants is essential, however as we are still a very small business, I only have my personal cell phone at this time and it is nice to utilize Buildium to communicate with tenants versus having them contact me on my personal phone at all times of the day and night.

What do you dislike?

The accounting section is tricky to get the hang of if you don't have experience in accounting. I struggled with just my basic accounting 101 class that I have under my belt; however it wasn't extremely difficult to figure out.

Recommendations to others considering the product:

Don't skip the academy; 90% of the problems I couldn't figure out are clearly explained there.

What problems are you solving with the product? What benefits have you realized?

Smoother work flow as well as communication with tenants. The powerful accounting alone is worth the subscription fee.

Patrick C.
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"Been using Buildium for 2.5 years; overall satisfied. "

What do you like best?

Buildium is very responsive to our requests when we submit tickets for product improvement.

We enjoy the leasing features and improvements in the outstanding balances framework that have been introduced.

What do you dislike?

Financial reporting could be improved.

A large aspect we dislike is when tenants are uploaded into lease renewals; they are not active until the actual date (SMS and emailing does not work for these future tenants). We would like this changed in the future.

Recommendations to others considering the product:

NA

What problems are you solving with the product? What benefits have you realized?

Our rent roll outputs have allowed us to pull analytics for our clients/owners; and for ourselves as a management company. We find we are always prepared for our high volume leasing seasons with Buildium's UX. We enjoy the metrics for increases and tracking how we progress as a management group.

We have realized that as we grow it is critical to have good software that houses our tenant compliance files and numbers as a whole. I have not used other software however so it is difficult to compare benefits but we are happy overall.

Alejandra B.
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"Buildium brings many benefits for real estate management"

What do you like best?

From buildium we like being able to write down data about incomes within the platform. It is good for adding rental properties, lease tracking, and sellers. We like to take full control of all aspects of our business, including property maintenance cycles. Buildium greatly automates the collection of income, and allows you to receive payments online directly through its portal.

What do you dislike?

A constant problem with buildium is its website management. We can not properly integrate our sales page into the system, and therefore we can not work with it, so our management becomes limited. Sometimes it is difficult to manage taxes with the platform, since your tax and budget manager tends to slow down. We do not like your portal for owners, because this is too similar to the tenants in terms of customization.

Recommendations to others considering the product:

Buildium is an excellent tool. We recommend many who want to rent any property, whether commercial or residential. It is also recommended to teams of real estate sellers, since it is very easy to track vacancies and customers.

What problems are you solving with the product? What benefits have you realized?

Since we started implementing buildium our contact management has become much more comfortable. Now it is easier than before to process payments, and keep track of maintenance cycles. In addition, the tracking of vacancies takes less time thanks to the system of shortcuts and filters that the platform brings.

Alberto L.
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"With buildium it is very easy to organize rents"

What do you like best?

Buildium we like because it makes it easy to manage our work portfolios. Their tracking of property vacancies is excellent, very organized, and also has many useful features such as allowing us to add notes and labels to each property. Its communication tools make it much easier to keep in touch with customers and property owners.

What do you dislike?

We do not like how limited it becomes to manage insurance for damage, as well as mortgages for banks. We do not like your system for checking bank loans, nor the way in which your online payments are managed. Your tax manager does not allow you to organize them properly, and you can not make a correct organization between residential and commercial properties.

Recommendations to others considering the product:

Buildium we liked it a lot. It is full of essential tools for any real estate entrepreneur. We are very satisfied with this software and with the investment we have made. It is practical and very functional. We also recommend your online seminars, to learn faster how to use all software features.

What problems are you solving with the product? What benefits have you realized?

Buildium has helped us a lot to organize properties according to area and price. Before we had difficulties to get a real estate management software that would help us to communicate at all times with our customers. It can be said that buildium has its functions quite centralized. Another notorious advantage has been its integration into our personal websites, and its integration into social networking platforms and result more comfortable than we thought at first.

Eislert T.
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"Buildium review!!"

What do you like best?

The reason I began using Buildium is it had all of the features I knew I would eventually need. It was the only PM software that offered so many features and priced based upon only having a few rentals It allows external clients to communicate and stay in touch with our company, as well as access information; and It documents the date and time of all updates and communications, which are essential to the companys records.

What do you dislike?

We are not able to update buildium directly of our communications, so we must manually input our email communications and We are not able to upload files larger than twelve mb; Additionally, I have been unable to access the signed eLeases from Buildium though you do get an emailed copy.The other feature I would like to see created would be a simplified tenant transfer process. The current process of moving a tenant from one of your units to another is cumbersome.

Recommendations to others considering the product:

Buildium is well suited for property management and has never failed us since day one of using it, is great if you have a lot of properties to manage so that you can split up the work throughout separate departments. However, it falls short when one department has many tasks under the same property. It is not easy to see what updates have been made to tasks, and one must search through each task individually to find relevant updates, which could easily be missed.

What problems are you solving with the product? What benefits have you realized?

Buildium is being used at Lion Agency. We use it to track every interaction we have with our clients and tenants. It allows other to see who had contact with them last, and what is still in progress so that everyone is up to date. This helps to readily present to every member what is going on without needing to talk to every employee in person.

Joel Abraham U.
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"Buildium will be your preferred real estate agent"

What do you like best?

Buildium works impeccably when checking credits of the so-called "housing policy laws". It is excellent for managing online payments, due to the speed with which they are sent and debited, and has a good portal of tenants, which will always keep each home informed about the status of their property. We also liked that Buildium has a wide capacity of integration to hosting services in the cloud, and also integrates very well to file sharing platforms for social networks.

What do you dislike?

It does not work properly to handle taxes, since this field is not only not very customizable, but it does not allow annexing to all the banks in the country. It is not good to handle contacts, since the page tends to become slow when there are a large number of customers added to it.

Recommendations to others considering the product:

Buildium is recommended if you want to achieve high quality management. The ease of use of your platform makes it ideal to work with it even if you have little experience in the area. It is highly recommended to manage commercial and residential properties, and also to carry owners' databases.

What problems are you solving with the product? What benefits have you realized?

Buildium is without a doubt a software created by and for real estate workers. Buildium has a wide range of services for organizing and managing rentals and properties for sale with which it will be easy to work. It's a great idea when it comes to managing site vacancies.

German Jose F.
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"Buildium offers excellent residential property management"

What do you like best?

With buildium, it is very easy to manage work portfolios and monitor the vacancies of each managed property, be it a residential property or a commercial one. It has an excellent portal for tenants that will make the work more understandable in terms of showing the owners the information and status of their property. We like that it allows to handle documents in completely unlimited quantities.

What do you dislike?

We do not like the price of buildium. $ 45 a month seems like a lot to us, and this is one of the minor payments the platform brings. It makes us a little uncomfortable to handle payments on the web, especially on mobile devices. We do not like the layout of the boards for members, nor the task management system, which only slows down the workflow instead of improving it.

Recommendations to others considering the product:

We highly recommend using buildium, especially real estate agents who are starting to work in an agency with many clients, because with this service it will be much easier to adapt to work. We also recommend it for your rental manager

What problems are you solving with the product? What benefits have you realized?

Since we started using buildium as software to manage our human resources, we have seen many advantages in terms of communicating with our customers. We are now in greater contact with them thanks to its multi-channel communication system. It has also been made easier for us to categorize each property through its system of labels, which delimit its status as its capacity, and the area in which it is located.

Pol Juvé R.
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"Buildium is the perfect platform for real estate"

What do you like best?

Something that we like a lot of buildium is its orientation towards the management of leases, it is very easy to track rentals and vacancies, and has a good portal for tenants, very easy to use. We really like your system for calculating surcharges for late payments, and its inclusion capacity for tenant databases is quite large.

What do you dislike?

We do not like your tax management tool. It does not have an integrated CRM that allows us to monitor the relationship with our real estate clients. Its contact import system is also quite limiting, as is its credit checking tool. Now, we also do not like its maintenance management system for each property.

Recommendations to others considering the product:

We can recommend buildium completely, since this service offers us excellent properties of real estate management at all times, it is comfortable to use, and the fact that it has more than 14,000 property managers in its database makes it enough field to work on.

What problems are you solving with the product? What benefits have you realized?

Thanks to buildium we have been able to work much more comfortably. He has been an excellent manager of real estate, with which we have been able to take good management of the rents and vacancies of the properties with which we work. It has also allowed us to conveniently make online payments for each property. The fact that it allows us to share unlimited documents has made our work much easier.

Diego R.
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"Buildium offers excellent commercial property management"

What do you like best?

Buildium we like a lot because it allows us to perform credit checks, and because it has an excellent tenant portal (a quality of buildium is that it allows to handle commercial premises and residential properties extensively, so it focuses a lot on lease management).

What do you dislike?

Sometimes we feel that buildium does not allow full control of property management. This is because buildium is not as customizable as it should be, and its real estate maintenance management system is not detailed enough. Your system of tasks is not so simple to organize, so by having many tasks without completing its use it becomes a little confusing.

Recommendations to others considering the product:

We recommend buildium mainly to real estate agencies, and sellers who want to take a more organized personal management. Buildium is economical, and easy to operate, so it's a great option. We also recommend it because it offers the user more than 14 thousand rental property managers, and because it has associations in 46 countries.

What problems are you solving with the product? What benefits have you realized?

Buildium has helped us a lot to manage the databases of the tenants of each site, since it allows us to import them from external platforms with great ease. It has also helped us improve our management of property portfolios, and taxes. Your billing system is comfortable, and with this we had many difficulties before, because the services we used were quite limited with the creation of invoices.

Josibeth G.
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"Buildium is excellent for property management"

What do you like best?

We love the ease with which Buildium allows us to track rentals and vacancies. Your portfolio manager and real estate expenses is very accurate when reviewing each expense in detail. It offers a very extensive database of tenants.

What do you dislike?

Your credit check manager for rentals is very unspecific, and sometimes does not show all the information about the credits. Your billing system is slow, and it does not allow you to make invoices that are sufficiently personalized (your default invoices are too flat and general).

Recommendations to others considering the product:

It is highly recommended to use Buildium to all those real estate agents who have problems to organize their work, or who manage a group of vendors and need to coordinate properly. Buildium is a very fast platform, totally recommendable.

What problems are you solving with the product? What benefits have you realized?

Before the arrival of Buildium to our work group we had serious problems getting a service based on the cloud with which we could manage all our properties, and mainly, that allowed us to make online payments.

Raul B.
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"Buildium is indispensable for a good organization"

What do you like best?

We are fascinated by the fact that we can organize and catalog each property with which we are working in our agency according to our own work criteria. The rental list offered by Buildium is very extensive and detailed in terms of the information of each proposal.

What do you dislike?

We dislike the rather high price of Buildium. This is $ 45 per month. It is not so easy to contact our customers. Your "automated" tracking service is not very customizable. Needs improvements The residents directory is too simple.

Recommendations to others considering the product:

We recommend Buildium for both solo salespersons and sales teams. This application makes real estate management much more organized and coordinated. It is excellent for sharing financial documents, and for organizing staff meetings

What problems are you solving with the product? What benefits have you realized?

There were no big problems to deal with before discovering Buildium. Maybe it was a bit difficult for us to categorize our clients' properties and follow them up, but these problems were solved with the arrival of Buildium. It is an excellent platform.

Jose V.
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Verified Current User
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"Buildium is easy to use to manage real estate"

What do you like best?

It is very easy to add add-to-do to the different properties that are being managed at the moment, besides that we can customize them and prioritize them according to our needs as sellers. It is also allowed to add photos or attach files

What do you dislike?

We do not like that the portal for owners is so confusing. This makes some business difficult, since customers often leave the platform aside when they get tired of using it. Your document management is very disorganized, and it is difficult to share them

Recommendations to others considering the product:

We recommend using Buildium because it is very easy to beat the competition with its use. It is good to be more attentive with the clientele, since it allows a better and more complete contact. This service is highly recommended to manage our finances as real estate sellers

What problems are you solving with the product? What benefits have you realized?

There were difficulties when looking for a service that would allow us to keep track of each property. Buildium allows us to define each property according to stipulated types in the platform, and as a plus, it allows us to manage fees

Liv B.
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"Buildium is the ideal tool for real estate"

What do you like best?

It is easy to manage the accounting and manage the work portfolios. It has a fairly detailed vacancy tracking and allows you to handle a totally unlimited amount of documents. It is easy to contact customers with their automated tracking system

What do you dislike?

We do not like the interface of the Buildium web platform. It is not very customizable, and it is somewhat inconvenient to handle online payments. The price of Buildium ($ 45 per month) is a bit excessive. The member boards are complicated to understand, and do not have a good task management system

Recommendations to others considering the product:

Buildium is a simple and direct platform. We recommend it to better track the clientele and to properly categorize each property according to the criteria of our team / real estate organization. Totally recommended

What problems are you solving with the product? What benefits have you realized?

Since we started implementing Buildium on our team, communication with our customers has increased considerably, since it is easier to follow up. We also had problems finding a rental list that would allow us to be specific enough when adding income information, but thanks to Buildium we solved it.

Patrick M.
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"Buildium helps us to better understand the environment of real estate"

What do you like best?

We like the ease with which we can manage our finances, place annotations about our properties in management and keep us more easily in communication with customers. Offers an excellent vacancy tracking service

What do you dislike?

Buildium is not good for leasing management. Its document manager is limiting, as is the editing screen of these, so it would be more useful to create them in Microsoft Office and then import them into Buildium. We do not like the rental list organization

Recommendations to others considering the product:

It is recommended to use Buildium to do vacancy tracking more completely. We recommend it to agencies with few workers that need better management of the traffic of buying and selling homes and the documentation that this entails

What problems are you solving with the product? What benefits have you realized?

Buildium has notoriously improved our communication with our customers. It is easier to organize our sales team and our customers, and until Buildium we had not got a service oriented to real estate management that had a web portal with good presentation

Sean R.
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Verified Current User
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"Wonderful way to delegate tasks, and keep the books for a growing business."

What do you like best?

The customer support, and the ease of most transactions.

What do you dislike?

A couple of things. I have a bill that has been paid in full, but Buildium shows it as outstanding because the final bill was less than the estimate. I'm really hoping they fix this for folks because I doubt I'm the only one with this issue.

Also, I wish there was a way to edit tenant info within the unit screen without having to leave that screen.

Recommendations to others considering the product:

Just do it. These guys are amazing!

What problems are you solving with the product? What benefits have you realized?

It has allowed me to take on new team members and delegate tasks to them, and allow them to see only what they need to see, and not my financials across the board. I also enjoy being able to use it from any device. It's a real time saver.

Gabriela L.
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"Buildium as a property manager we love"

What do you like best?

We really like the administration of tasks that Buildium has. It is excellent to assign properties to different members of our sales team with the option to categorize and prioritize each property at our discretion

What do you dislike?

Regarding accounting, its tool for managing financials is limited. Your tracking of buckets and rents is not as detailed as it is with your payments and powerfull reporting. The portal for mobile residents is complicated to manage

Recommendations to others considering the product:

We recommend Buildium for real estate sellers who need a better organization. We recommend Buildium for onboarding and constant communication with home owners at any time of the day. We recommend to properly review the management of property inspections

What problems are you solving with the product? What benefits have you realized?

Buildium has provided us with excellent tools for tracking and reporting our homeowners, with which we had difficulties. Now we have a better management of our portfolio and our sales operations.

James S.
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Verified Current User
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"Buildium manages the entire internal organization of our clients in an excellent way"

What do you like best?

Buildium helps us stay organized and informed of what is happening with our tenants. It facilitates our tenants the payment of rentals online and warns us when there is a problem.

What do you dislike?

The Buildium software platform has a built-in accounting feature. The Owners Association and property management are by nature a very high focus of processing, administration and monitoring of accounts receivable and payable. The accounting feature is awkward and poorly executed for what it was designed to achieve.

What problems are you solving with the product? What benefits have you realized?

In general, we like software a lot ... there are some small things that are a pain. There are some pages that require too many clicks to return to them and, while there is a great mobile application, it does not translate to a tablet.

Melinda N.
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"We love using Buildium for our family owned and very mobile property management company!"

What do you like best?

I love how easy it is to use even when we are on the go and we are always on the go...

I really love using Buildium in conjunction with Happy Inspector to document move in /out and maintenance requests.

What do you dislike?

I wish there were a few more options on the mobile ap that are only usable on the full site. it would save me a few steps.

There are a few times when I am unable to upload a document due to the size. I wish it could handle more storage in this way and I wish I could upload more than one piece of documentation for billing etc.

Recommendations to others considering the product:

Do your research. Ask a lot of good questions to make sure its going to work for the way you do business now and the future benefit as well. Make time for the training before you get started.

What problems are you solving with the product? What benefits have you realized?

We are applying our payments in a more timely manner and able to house and access all of our important property, owner and tenant information no matter where we are in our day.

Having one easily accessed file of data for all of our users is very convenient.

Gabriel G.
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"Buildium is an intuitive real estate management platform"

What do you like best?

We like that buildium provides simple solutions about the management of residences. It basically gives the owner absolute control over every aspect of the rental and purchase process. This includes rentals, availability, and even maintenance periods. We really like its integration with inspection software, since it can take better control of the reports, including being able to add photos and notes.

What do you dislike?

Something we do not like about buildium is its system of tasks. We find it obsolete and unnecessary to have to implement tasks in a real estate and real estate management platform, unless it is sales, but it is known that this is not the main focus of buildium. We do not like how outdated your multichannel communication system is. No chat tool to talk with customers.

Recommendations to others considering the product:

Buildium has enchanted us. It is perfect to track rentals or availability of a site, and to keep track of the maintenance performed to this. It is quite useful for checking credits, and for managing online payments. We also recommend it for the management of expenses and taxes.

What problems are you solving with the product? What benefits have you realized?

Since we started implementing buildium it has been much easier to organize properties according to criteria that we have developed ourselves. One advantage of buildium has been the management of databases of owners and tenants of properties, which is now much more detailed.

Jessica L.
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"Best Rental Property Software I have ever used!"

What do you like best?

What I like best about Buildium is how easy it is use. The set up is user friendly and if there is anything I have an issue with I can easily find the answer with pictures and a video under "Help". I also like how I can access tenant information and rent amounts in the app without ever having to save their contact information into my phone or waiting until I get to my computer to see their balance.

What do you dislike?

The only issue I have is the late fee not being applied right. It will do some tenants and not the others. I also dislike that I cannot give my maintance guy a check list of things to do and have his check off as he completes them.

Recommendations to others considering the product:

If you want a software that will keep you organized and make it easy to use. Get Buildium!

What problems are you solving with the product? What benefits have you realized?

Buildium has kept me organized and up to speed on all my units. I realized that at the number of units I have there it was becoming difficult to maintain with just a simply spreadsheet.

Fredric A.
Validated Reviewer
Verified Current User
Review Source
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"Buildium makes managing real estate easy"

What do you like best?

The best feature is how all of the elements of property management are integrated. The properties, tenants, leases and other information are connected in a logical manner.

What do you dislike?

The document upload feature is a little confusing and took some time to get used to. It is the only feature I would change on Buildium.

Recommendations to others considering the product:

If you are managing multiple residential properties, or developing multiple properties for residential use, then Buildium will be the ideal software for you.

What problems are you solving with the product? What benefits have you realized?

Tracking tenants has been simplified. It is also helpful to have all the information and documentation in one place in the event documents are needed to send to the lawyers for eviction proceedings.

Marineli Josefina O.
Validated Reviewer
Review Source
content

"Buildium is very useful for the real estate area."

What do you like best?

It allows you to organize and share a totally unlimited number of financial documents and meetings. The Buildium system for managing portfolios, operations, accounting and leasing is very organized and detailed. The information of rents and purchase of properties is well segmented. Buildium is excellent for keeping our real estate finances organized.

What do you dislike?

Your web service is a little confusing, for example, in the creation of Tasks, or for the management of communication with clients. It does not have a good SaaS service, nor a good handling of taxes and online payments. Your vacancy tracking is too simple. Their package of services is a bit expensive, so it would easily stop being profitable for many.

Recommendations to others considering the product:

Buildium is recommended but we also warn that if you are going to hire you have to have a good purchasing power good enough to be able to risk your purchase ($ 45 per month). We completely recommend your IOS version. It is much more complete and well optimized than the android.

What problems are you solving with the product? What benefits have you realized?

One of the greatest benefits of this software is its database of tenants that greatly facilitates the search for real estate, thus raising the flow of profit. Among its tools we also find that it has options for insurance management. Its management for payment processing is very correct and efficient. Another positive aspect that we must mention is that an exact calculation of the late payment surcharge can be made.

Claudio Antonio R.
Validated Reviewer
Review Source
content

"Buildium makes our management of real estate very simple"

What do you like best?

We love how easy it is to manage our list of tasks to perform as a sales team, since the Buildium interface is very customizable. Properties are organized fairly well by area or price, and it is very easy to maintain constant communication with our customers.

What do you dislike?

We do not like that Buildium is so slow to manage tenant databases, and to check bank loans for real estate. This happens for both sales and rentals. It does not offer a good online payment system, so it is advisable to go to external platforms for this.

Recommendations to others considering the product:

We recommend it because it offers excellent management of real estate websites, and because its owner portal will make customers feel much more secure. It offers an excellent follow-up of vacancies of rental properties, which we recommend to review.

What problems are you solving with the product? What benefits have you realized?

We have not really had problems with our real estate before, but thanks to the use of Buildium we are much better organized. It is excellent to keep track of commercial properties, which has made it much easier.

Cassandra K.
Validated Reviewer
Verified Current User
Review Source
content

"Great and Easy to Use"

What do you like best?

I like the amount of time it takes to document things, send emails, and manage our properties. There is nothing better than having management at the tip of our fingers.

What do you dislike?

Sometimes the system messes up but other than that not a whole lot seems to be problematic. There is no problem that has come to my attention so significant that it was not able to be fixed

Recommendations to others considering the product:

You should totally get this! This makes life SO much easier!

What problems are you solving with the product? What benefits have you realized?

I am solving the problem of emails being sent from personal emails. This gives the management som esecurity and the benefits are around every corner. Nothing better, for sure!

Karen J.
Validated Reviewer
Verified Current User
Review Source
content

"Good product, easy to use!"

What do you like best?

Great interface, even a novice in property management software would be able to use this product!

What do you dislike?

I wish they had options to add pets, I think it's a little inconvenient. Also I wish the training was more one on one in the beginning. I'm a little confused on a few things and haven't been able to find answers without calling.

Recommendations to others considering the product:

I do believe that Buildium is always going to be upgrading their systems. They have an app and have the ability to pay online, which is amazing!

What problems are you solving with the product? What benefits have you realized?

It helps us stay up to date on payments. i love that I can enter in all of our tenant info and bills and i can share it across the company.

Katrina B.
Validated Reviewer
Verified Current User
Review Source
content

"A helpful- but overwhelming- program"

What do you like best?

There are tons of features! You can automate reminders and create complete to-do lists, on top of basically all accounting and leasing needs.

What do you dislike?

Everything is in a separate location (so many drop down boxes!) and there are a few things you can't complete without filling out the same information in a totally different location. It gets confusing quickly.

Recommendations to others considering the product:

No matter how DIY you are, go through all tutorials and FAQs before you so much as type one number into the program. It's so easy to mess things up long term just by thinking you know what the program is describing-- you probably don't.

What problems are you solving with the product? What benefits have you realized?

It allows us to track rentals, payments, inspections, and all accounting - and we're nowhere near utilizing it fully.

Jeremiah M.
Validated Reviewer
Verified Current User
Review Source
content

"Great product, still has holes"

What do you like best?

Buildium is a great product that integrates all the essentials of property management. Leasing, accounting, tenant tracking, work orders. I like that it is cloud-based and can access it anywhere. I can have as many users as I want. The pricing is competitive. I love the integration. The general workflow is very easy to use. Many of the tedious functions of property management can be done with a single click such as sending money to owners doing background checks, paying out management fees, entering charges.

What do you dislike?

The way the software does work orders is weak. It does not allow multiple work orders per task. That makes it difficult to attach bills from several different kinds of vendors and one work order.I also do not like the pricing as far as homeowner associations are concerned. It gets very expensive for homeowners associations. There're some third-party services that I think could be better.The inspections integration is neat but not particularly easy to use.The background checks are good but it could be better.

Recommendations to others considering the product:

Buildium has a very steep learning curve. So everyone should take the time to learn very clearly how to use it before they dive into using it.

What problems are you solving with the product? What benefits have you realized?

Buildium allows us to keep more organized and save a tremendous amount of manpower and time. We eliminate costly typographical errors. Even though it is costly to use the electronic funds transfer options is much faster and easier than trying to enter in paper checks manually with our secretaries.

Christina H.
Validated Reviewer
Verified Current User
Review Source
content

"The easy and proficient way to run a business"

What do you like best?

The program is very easy to use and learn on your own. Even the tutorials are useful. Very hands on and interactive.

What do you dislike?

When printing out monthly statements, I have to print out everyone including owners who are on ACH. This is a waste of paper. An option to like box next to owner name to opt out of printing statements would be nice. Also, the area where you can enter statement information has decreased and very hard to even write anything in there. This area should be larger and easier to enter in information.

Recommendations to others considering the product:

Everything is worth trying. This was a great system for starters or even advanced knowledge in HOA Management. A lot can be self taught and when you have a question the Buildium team is amazing and very helpful with many options to reach them.

What problems are you solving with the product? What benefits have you realized?

The new upgrades with financial statements have made things easier. They are easier to understand and provide a full detail. Board members are in favor of the upgrades.

Melissa K.
Validated Reviewer
Verified Current User
Review Source
content

"Great value, many features"

What do you like best?

Overall, Buildium has been very helpful in managing our rental properties. There are many features to help organize financials, some I haven't even had the chance to utilize yet. It makes keeping track of charges and payments very easy.

What do you dislike?

There are just a couple of places within the site that I find are hard to navigate to at times.

Recommendations to others considering the product:

Definitely recommend

What problems are you solving with the product? What benefits have you realized?

Keeping track of payments and charges. Helps our growing rental business as we expand with more properties to organize everything and know when leases are about to expire.

Jason M.
Validated Reviewer
Verified Current User
Review Source
content

"Easy to use software"

What do you like best?

I really like how easy and intuitive the software is. Buildium makes it easy to manage my properties without hiring a property manager.

What do you dislike?

I don't dislike anything about Buildium.

Recommendations to others considering the product:

Buildium is a great solution for self managing, or a property management company. It has made managing my properties much easier and less time consuming.

What problems are you solving with the product? What benefits have you realized?

I can track my leases, repairs, rents, and applications all in one place. It saves so much time to be able to have access to all of my data in the same place.

A
Un-attributed
Validated Reviewer
Verified Current User
Review Source
content

"I love this program."

What do you like best?

It makes property management a breeze. Keeping track of tenants, owners, accounts... it's so easy now.

What do you dislike?

I would like there to be an easy way to find all the information on every property we manage, such as how many 1 bed, 1 bath we have in what price range. I would use that for surveys by the state board of housing etc.

Recommendations to others considering the product:

I have told several colleagues that Buildium will make property management much better.... it is always a chore, but this makes the chore easy. With buildium, you can easily keep records, communications, and schedules perfectly aligned, and it's easy to change mistakes.

What problems are you solving with the product? What benefits have you realized?

Suddenly, we have a streamlined process from applications to the return of security deposits.

Jessica B.
Validated Reviewer
Review Source
content

"Buildium is an easy program to work with."

What do you like best?

What I like best about Buildium is how it will send out email reminders to tenants that have late accounts.

What do you dislike?

What I dislike about Buildium is that their work orders do not connect with the tenant accounts. So there is no way to see what was done to the unit nor if it was completed. So I have to print a copy to keep in the file and make notes in the system. So that creates extra work.

Recommendations to others considering the product:

If your just starting out, or looking to upgrade, I would use Buildium. The support team is wonderful and very helpful.

What problems are you solving with the product? What benefits have you realized?

I'm not solving any problems in Buildium at this point and the benefits are the system is user friendly.

Andrew H.
Validated Reviewer
Verified Current User
Review Source
content

"Awesome Product, Excellent Customer Service!"

What do you like best?

I have been using Buildium for the last three years and have thoroughly enjoyed the product. My favorite aspect of Buildium is that the company is constantly improving the services offered and listening to clients and our needs!

What do you dislike?

There are not many items that come to mind that I dislike. I will say, however, that the merchant services provider is sometimes frustrating as is the credit reporting services provider. The credit reports sometimes take an exceptionally long time to populate, causing issues.

Recommendations to others considering the product:

Great service that rivals most major companies.

What problems are you solving with the product? What benefits have you realized?

Our business has streamlined many of our processes through using Buildium. Our rental applications are all fully integrated with our websites. Our staff can access data anywhere. Our clients can pay rent and access documents and request maintenance. It is a great product that works perfectly for our company.

Mustafa K.
Validated Reviewer
Verified Current User
Review Source
content

"All in one"

What do you like best?

I liked the user friendly website. It is fast and easy to use.

What do you dislike?

We would like to have all in one solution. Using 3rd party products doesn’t feel good.

And also the idea of we need to make payment to them is also another decision process. You don’t like to stop and do cost management everytime.

Recommendations to others considering the product:

We would like to add quickbooks applications to implement real time management.

What problems are you solving with the product? What benefits have you realized?

Keeping things together and recorded is the best benefit that I got.

Nancy H.
Validated Reviewer
Review Source
content

"Easy to work with software program"

What do you like best?

Pretty easy to use on a monthly basis once you understand the effects of the shortcuts used.

What do you dislike?

Tenant ledger doesn't sync with Owner ledger so alot of double entries. Can't calculate the rental tax as a passthrough and adds it to the Tenant Deposits instead of showing as paid when paid from the Owner account, closing out Tenants and Owners is a nightmare. While the reports selections are good, there are still critical reports that would be easier to use.

Recommendations to others considering the product:

Ask for a longer trial period

What problems are you solving with the product? What benefits have you realized?

it has saved me, as the bookkeeper, time in processing rents but the audit process to double check and find glitchy errors is time consuming.

William L.
Validated Reviewer
Review Source
content

"Best solution out there for R/E Professionals"

What do you like best?

The software interface is great. You easily move from function to task, report back to function with just a few clicks of the mouse

What do you dislike?

The only complaint I have is that Buildium is perfect for the residential market. The features, data fields, reports, etc. are perfect for the residential property market. We make Buildium work for us in the commercial world... it's not 'perfect', there are some 'data points' that don't get collected, but out of the box it works just fine for us.

Recommendations to others considering the product:

We have a small commercial real-estate company. We only manage buildings that we own. With about 10 buildings and a total of about 30 tenants, this is not a full-time job. Buildium takes all of the busy-work from behind the scenes (accounting, billing, collection, communication with tenants, etc.) and automates it. Now, I can focus on acquiring more properties.

What problems are you solving with the product? What benefits have you realized?

I was spending $500-$800 per month on a part-time bookkeeper just to do the books of my small real-estate company. Now? I spend about 2 hours a month in total. It's not just the savings of money, but the amount of time that I save is significant.

Anne O.
Validated Reviewer
Review Source
content

"Why I like Buildiom"

What do you like best?

I like the user-friendly layout of Buildium. Starting a new Office Administrator position at the same time as my employer implementing Buildium as their property management software was scary. Thankfully navigation is easy and everything is adjustable, so even when I made an occasional error it wasn't a big deal.

What do you dislike?

In all honesty I have yet to find anything that I dislike about Buildium, and I have been using it now for almost 3 months!

Recommendations to others considering the product:

Do it!!!!

What problems are you solving with the product? What benefits have you realized?

We are able to keep great records for our property owners and can easily retrieve reports that are important to our business and also to our customers.

Brian J.
Validated Reviewer
Verified Current User
Review Source
content

"Couldn't ask for better"

What do you like best?

Work from anywhere. Accounting and properties all in one place. Management of bank accounts right there. Can give your accountant a login to do the taxes.

What do you dislike?

Nothing that I can think of. There are a few places for improvement but it's great.

Recommendations to others considering the product:

I'd just tell them to try it and help them with any questions. It's awesome.

What problems are you solving with the product? What benefits have you realized?

The work from home almost anywhere aspect is awesome!

A
Un-attributed
Validated Reviewer
Verified Current User
Review Source
content

"Great for management, subpar for accounting purposes."

What do you like best?

The tasks, email communications, and eLeases are great. Also, the unlimited (free!) customer support! They are helpful, polite, and have lots of online articles so oftentimes I don't have to call even with detailed questions.

What do you dislike?

The accounting feature is subpar at best; specifically in regard to printing checks. We tried our hardest to integrate it, but still have to do everything with Quickbooks externally and transfer the information to Buildium. Not a problem while our company is small, but I perceive it may become more of a problem later on.

Recommendations to others considering the product:

Buildium is elegant, efficient, and very easy to use. Occasional oddities, but the support team is great. If accounting is your main concern, Buildium is not for you.

What problems are you solving with the product? What benefits have you realized?

Communication, recorded and timestamped tenant interactions, leases ending/beginning. eLeases and ePay have saved our lives.

A
Un-attributed
Validated Reviewer
Verified Current User
Review Source
content

"GREAT Program!"

What do you like best?

I can keep track of all important information regarding my homeowners, tenants, and leases. It is also a financial tracking program that we can use just like any other program such as Quickbooks. It is user friendly and the tech support is amazing.

What do you dislike?

That you must use the financial aspects to the full extent. I would prefer to keep track of funds but not have to match it with bank accounts, disperse etc. There should be an "offline" choice.

What problems are you solving with the product? What benefits have you realized?

Keeping track of lease expiration's and easily seeing who still needs to pay rent. Sending automatic reminders to tenants is a blessing!

A
Un-attributed
Validated Reviewer
Verified Current User
Review Source
content

"User Friendly"

What do you like best?

I like that it is easy and simple to use, it does everything I need it to and more.

What do you dislike?

I wish there was a way to take one payment and split it between more than one property

Recommendations to others considering the product:

It is a great quality product for the price, and the customer service is amazing, they are always willing to help. You can even have them build your properties in.

What problems are you solving with the product? What benefits have you realized?

It has made it easier to communicate with my owners and to let them have access to just their properties and to see reports that they will need for their taxes

A
Un-attributed
Validated Reviewer
Verified Current User
Review Source
content

"Want to access everything in one spot with just the click of a button....go no further"

What do you like best?

Buildium is by far the most user-friendly property management software I have seen. They do a great job of taking all the complexity that property management comes with, and simplify it into a system you can learn to use in just a few hours (if that!).

What do you dislike?

The pricing can be a bit undesirable as you start to scale the number of units you manage.

What problems are you solving with the product? What benefits have you realized?

I am able to keep all my information organized and in one place with one software. The organization of maintenance tasks and the history that is kept on file to each unit is great.

Bruno M.
Validated Reviewer
Verified Current User
Review Source
content

"Great systems, happy life! "

What do you like best?

The platform is so streamlined it has made our property management easy.

What do you dislike?

We still have so much to learn that it is hard to say anything in particular. The learning curve can be a little steep.

Recommendations to others considering the product:

Do it! One of the best moves for investing in real estate.

What problems are you solving with the product? What benefits have you realized?

I am filling units quicker and processing leases in a flash.

U
Un-attributed
Validated Reviewer
Verified Current User
Review Source
content

"Property Mangement Software"

What do you like best?

After using other property management software subscriptions, Buildium seems to be the best one by far. It is easier to organize A/P and A/R, keeping tenants current with their account and their leases, and generating financial reports that can quickly be exported.

What do you dislike?

If you have multiple users on different accounts, there's not an easy way (that we found) to keep each persons accounts separate to their login.

Recommendations to others considering the product:

This suits both commercial and residential properties at a fair price.

What problems are you solving with the product? What benefits have you realized?

Keeping current and organized with vendors, rents, and leases has been the biggest benefit to using Buildium.

Jennifer R.
Validated Reviewer
Verified Current User
Review Source
content

"Great Property Management software"

What do you like best?

I very much enjoy the ease of access in the ledger system of the software. Its very user friendly and easy for residents to understand

What do you dislike?

the task to work order system seems as though its more steps than necessary

What problems are you solving with the product? What benefits have you realized?

I have had a easy transition for residents into the new software. Very user friendly

William E.
Validated Reviewer
Verified Current User
Review Source
content

"It's been ten years and getting better every year"

What do you like best?

Integrated, seamless and continue to develop new features

What do you dislike?

At this juncture, actually nothing. In the early years, there was too few options for lease increases and changes.

Recommendations to others considering the product:

At this point, Buildium does most implementation that experienced real estate operators need.

What problems are you solving with the product? What benefits have you realized?

Price was the real problem for us. The alternative was $33,000 plus $3,000/yr

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Buildium
4.5
(99)