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Innago Pricing Reviews

(2)
Malik K.
MK
"Perfect for Landlords: User-Friendly with Quick Support"
What do you like best about Innago?

I appreciate the service's ability to add an admin fee without additional cost, which is essential for managing small landlord expenses. The user-friendly interface simplifies accessing application details like credit scores. I also value the quick and responsive customer support that efficiently addresses queries. Review collected by and hosted on G2.com.

What do you dislike about Innago?

It's not a dislike. Just a way to crosscheck the provided info. There is an issue with the verification process for employment information. When applicants submit verification, like pay stubs, there may be instances where the documents do not match the applicant's details, such as using a family member's pay stubs instead of their own. This discrepancy can create confusion during the review process. I think it would be great to allow applicants to provide a note explaining the mismatch of details. Without such a feature, it becomes challenging to understand why the applicant provided different info than requested. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"good idea but has major security risks that cost me thousands"
What do you like best about Innago?

Ease of use and automation is good. I like being able to keep all my documents in once place and available to tenants Review collected by and hosted on G2.com.

What do you dislike about Innago?

Their security is very weak. Hackers were able to infiltrate my account and reroute a whole months rent into their bank account. I lost over $3,000 using Innago Review collected by and hosted on G2.com.

Response from Luke Marsh of Innago

Thanks for your review! We're glad to hear that it's been easy to use for you. We also see the dislike and know that if you want you can let the tenants know beforehand to not use the credit card option. If you have more questions please reach out to us at support@innago.com

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