Best Cloud Communication Platforms Software

Cloud Communication Platform products give mobile developers the tools to connect their mobile apps to a phone’s voice, video, SMS, MMS and verification features through an API. These products can also help developers build custom APIs to customize how their products interact with these features. Many cloud communications platforms give developers the tools to customize their service and provide mobile developers a greater sense of security.

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    Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

    (142)4.6 out of 5
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    Optimized for quick response

    Bandwidth's solutions are shaping the way we connect where we live, work and play,-- with APIs that allow users to easily embed voice calling & text messaging into software and apps. Bandwidth is a communications platform as a service (CPaaS) company, offering a full suite of voice and messaging APIs, all built atop the company’s own carrier-grade VoIP network, purpose-built with business-grade quality and deliverability in mind. We can help give your app a voice in a matter of minutes, and integrate virtually any messaging functionality into your software. Thousands of companies tap into Bandwidth's network and APIs for innovative uses in business communications, customer care, and consumer applications and devices. Millions use Bandwidth phone numbers everyday for simple calls and texts without even realizing it-- here’s a few examples of how you may have already interacted with Bandwidth APIs: - We’re the voice behind Google and Skype calls - We’re sending the text notification from ZipRecruiter that helped you land your job - We’re the toll-free number you might see on an ad in YellowPages - We’re delivering the picture of Fido from your pet-sitter in the Rover app - We’re behind the Burner app phone line you have for your side business - We routed that call to 9-1-1 on your Earthlink phone line when you broke your arm

    (183)4.1 out of 5
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    Optimized for quick response

    Nexmo, the Vonage API Platform, enables you to engage your customers in real time, anywhere in the world. Developers and businesses of all sizes use Nexmo APIs to embed contextual, programmable communications into their mobile apps, websites and business systems via text, voice, video, social media and messaging. With easy-to-use APIs, a global platform, and expert support, Nexmo enables companies to abstract the complexity of communications and instead focus on building innovative, delightful customer experiences. For developers, the Nexmo platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Nexmo account is just as easy. You can use the simple but powerful Nexmo Dashboard or manage your account directly through an API. From its inception as a disruptive startup, Nexmo has been on a mission to reinvent communication. We’ve pursued that mission by empowering developers and companies to innovate their customer experiences and scale globally without having to worry about the telecommunications details. In June of 2016, Nexmo was acquired by Vonage and became the Vonage API platform. Joining forces with a leading provider of business cloud communications further strengthened our ability to fulfill our bold mission.

    (62)4.8 out of 5
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    Our Mission Control Portal and API allows you to easily integrate, manage, and analyze all of your voice and messaging needs. Start by authenticating your account and adding connections with unique SIP authentication to enable multi-tenancy control. Purchase numbers for inbound calling, building SIP trunks to empower outbound calling and assigning connections to calling profiles for on-demand scalability. Enable a la carte feature sets like CNAM, e911 and channel billing to suit suite your customer’s unique requirements. Gather granular real-time analytics on communication connections and spend and download filterable usage reports and call logs.

    (81)4.4 out of 5
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    Increase the efficiency of your comms with agile, reliable and global cloud voice and messaging that let you reach customers wherever they are. By consolidating in the cloud with a single SIP connection from Voxbone, you can halve the cost of your comms. Our elastic services are fully compliant in every market and give you enterprise-grade local presence on demand across 92% of the global economy. It's why we power the majority of Leaders in Gartner's Magic Quadrants for UC, UCaaS, CCaaS and Meetings. Our happy customers include Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Deutsche Telekom, Telefónica and Serenova. Build your best business communications with Voxbone.

    (63)4.2 out of 5
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    Optimized for quick response

    Plivo’s Voice & SMS API platform and global carrier services enable access to quality cloud communications. The APIs let businesses add voice and SMS capabilities to any web or mobile app using any web standard language. Our platform simplifies the complexity of the telephony business into a simple platform: we take care of everything from carrier management, to call quality and messaging deliverability, to 24/7 emergency technical support. Thousands of apps already use Plivo’s APIs, including car share apps, delivery services, political polling and surveys, conferencing, help desks, customer relationship management (CRM) systems, and many more.

    MessageBird is a communications platform-as-a-service (CPaaS) company. At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on MessageBird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

    Zipwhip is the fast, easy and convenient way for both customers and businesses to reach each other. Our texting-for-business solution gives you the ability to send and receive texts directly from any device with your existing ten-digit business landline, VoIP or toll-free number. We are the leading software and API text messaging provider for businesses. With response rates from emails and calls dwindling by the day; our platform allows your business to communicate with customers in the way they prefer, via text. Your customers are only a text away.

    RingCaptcha offers phone 2FA, OTP, SMS, voice API to help companies verify, engage, and retain end-users - 'Real Users, Real Contact'. With RingCaptcha, you integrate once with us and gain access to the best routes for sending OTP or SMS notifications reliably through Twilio, MessageBird, Infobip, Nexmo, etc., RingCaptcha builds additional security and reliability layer on top of all global and regional OTP & SMS providers to mitigate against fraud using machine-learning, and reliably send OTPs and SMS notifications through best routes chosen based-on real-time data, as well as auto-resend through alternative routes to further increase reliability. With our OTP & SMS marketplace, you get the best price with no provider lock-in. Best of all integration is a breeze - just cut-and-paste some code or call our single REST API endpoint.

    (11)4.8 out of 5
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    Optimized for quick response

    thinQ is a cloud communications platform that gives you complete control over every aspect of your inbound and outbound voice and messaging (SMS/MMS) traffic. With an innovative Least Cost Routing (LCR) engine and the industry's only Toll-Free LCR, we enable companies to improve call quality plus take advantage of optimized calling rates across 40+ carriers with disaster recovery, load balancing, call analytics, and more.

    Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud.

    A cloud communication platform offering powerful messaging solutions to empower business communications.

    Spring Edge - A Business Communications Platform, strive to create the next generation of business communication experiences with innovative ideas and solutions for consumers and businesses across the globe. Spring Edge is one of the premier business communication Platform, Spring Edge's core services includes messaging and voice communications with comprehensive and customized platform for all business scales.

    We provide SDKs for messaging, peer-to-peer and group audio/video calling for iOS(Swift and Objective-C), Android(Java and Kotlin), ReactNative, Cordova, Nativescript and Web(JavaScript) platforms.Developer tool for chat messages and calls for iOS, Android and Web

    SendHub makes business communication fast, simple, and effective. The complete online business SMS messaging solution helps thousands of companies communicate more effectively with onthego workforces, customers, and more.

    Connect with customers and make engagement personal with our simple, programmable communication tools. | Sinch | Enriching Engagement

    VoIP Innovations is a full-service global communications provider offering developers, business customers, enterprises, and carriers three areas of value: carrier services, Apidaze programmable telco APIs (CPaaS), and a Showroom with ready to deploy partner solutions. With VoIP Innovations, customers are able to build solutions with advanced functionality like voice, WebRTC, and messaging, as well as lower costs on Toll-Free, fax, and global voice and SMS origination/termination. With 24/7 tech support, a customer oriented approach, and front and back end APIs, VoIP Innovations offers powerful advantages for creating and delivering global communications solutions.

    The Oracle Messaging Cloud Service is a communication backbone delivered as a cloud service that connects any internet-based applications and devices on cloud and on-premise in a flexible, reliable and secure way, ideal for an event-driven service oriented architecture (SOA).

    Simple and powerful SMS marketing and bulk SMS technology for businesses and organizations.

    BlackBerry Spark Communications SDK allows developers to easily snap rich chat, voice, video and data transfer into mobile and web apps and smart devices.

    The SMS World provides bulk SMS marketing services.

    Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada.

    FICO Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell.

    Masergy provides global enterprises fully-managed networking, cloud communications, and cybersecurity solutions with the industry's best client experience.

    OpenTok is the leading WebRTC platform for interactive video, enabling voice, video and messaging for mobile and web with our Live Video API.

    RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Providing a top notch phone experience for your customers will surely increase their affinity for your brand and service.

    SendBird provides the chat API and messaging SDK for in-app messaging on your mobile apps and websites. For iOS, Android, JavaScript, Unity, .NET.

    Solutions Infini offers voice applications developed to create self service IVR flows, call conferencing options, call monitoring and to view real time metrics for business decisions.

    Stream Feeds is an open source solution for building scalable newsfeeds. Stream allows you to write backups to an S3 bucket of your choosing which gives you the freedom to move to an in-house solution when you want to.

    Level 3 Voice Complete enables all major unified communication products and applications. Choose who, what and when. Our service is certified on multiple platforms, including Avaya¨, Cisco¨ and Microsoft¨. WeÕre ready when you are.

    360 Degree Cloud is a rapid growing global IT services, consulting and business solutions organization that helps customers strive and thrive in the cloud universe.

    4PSA VoipNow is a cloud communications platform dedicated to service providers and organizations in need of robust enterprise PBX, video, presence, instant messaging, contact center features, conferencing, faxing, and mobility.

    800comms is designed to be an one-stop shop for cloud based unified communication solutions.

    Features Overview: Cross application communication Rich dashboard with analytics and BI SMS/Email fallback support Simple and low cost BaaS subscription for chat/messaging One-One and Group Messaging Any Message, Any Size Audio and Video Calling Multi Device Sync Offline Support Online Presence Delivery Report Typing Indicator Application to User Messaging Cross Application Messaging Applozic offers businesses a chat & messaging SDK and API toolkit that enables them to integrate messaging into their apps without the need to create a new infrastructure. The Applozic API is RESTful, leverages HTTP methods over SSL, and supports JSON data types. With Applozic, it becomes easy for users to reach out and interact with image, file, location sharing, and audio/video conversations. Applozic has been implemented in multiple industries and sectors including Healthcare, E-learning, E-commerce, Marketplace, Travels, Lifestyle, and Fashion & Apparel to name a few.

    The Aurea Messaging Solutions (AMS) suite includes three email infrastructure solutions delivered in the cloud, designed to enable rapid deployment and scale.

    babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process. Essentially you can create and manage almost any business process where calls and communications meet other tools. It is easy to get a CRM or a telephone system or a ticketing solution. What is hard is to create and manage the data and process flows across all these. With babelforce you forget technical contraints and leave silos behind. Instead a non-developer who is close to the process can create whatever flow is needed and change it any time. babelforce is used to solve all kinds of problems where communication with customers is needed: customer care, support, debt collection, retention, reactivation, sales.

    BeneCloud is a cloud communication platform software that brings business intelligence, unified communications, and mobile capabilities into the cloud.

    Bit6, a division of Voxofon, is a Communication Platform as a Service provider that powers real-time communication functionality that businesses, SMEs, and enterprises can deploy in any environment.

    Brightlink is a leading communications platform and technology company that delivers voice, messaging, analytics and cloud-based solutions. We offer Brightlink MessageView, a comprehensive cloud messaging solution that gives you the ability to send and receive SMS and MMS messages using any business phone number, including local and toll free landlines. With texting being the preferred communication medium in the U.S., text-enabling your business phone number can help you better reach and engage customers for marketing or customer service. You can access the application from any browser on your desktop or iOS or Android phone via a downloadable app.

    Bulk SMS Service Provider offers messaging modules that correspond to the needs of startups, small companies and large corporations alike. Its customers gets a comprehensive range of messaging solutions – SMS API Integration , Bulk SMS Services, SMS Alerts, Voice Communication and opportunities to become an SMS Reseller among many others.

    C2Call offers SDKs for mobile and browser-based calling solutions.

    "Carrier grade Voice and Messaging API covering 220+ countries: SIP Trunking, Notifications, Call Tracking, Custom IVR, Person-to-Person, & User Acquisition. Use cases are mean to present our services and features in easily understandable and relatable manner. Use cases are not exclusive: effectively, the permeability between some use cases can be very high: for instance, custom IVR is very frequently used with call tracking since both address inbound calls. Here are our six main business use cases: SIP Trunking (Outbound and inbound calls at scale) - Conveniently handle my important outgoing call needs. Face any international needs with an adaptive solution that matches my location, and network situation. User Acquisition and Engagement (Outbound calls and SMS campaigns) - Generate online and in-store traffic and keep users engaged using automated and scalable communications methods. Easily broadcast news about sales and events to my customer base. Notifications (Personalized outbound calls and SMS) - Send personalized messages to your customers at key steps of their journey. Notify them of main events and make sure they receive your messages. Custom IVR (Inbound or outbound calls control menu) - Create a smart mapping to route incoming calls according to the rules I set. Make sure each call I receive is handled the quickest and most efficient way. Call Tracking (Inbound calls source identification) - Track incoming calls activity and know where my users found my number. Track calls generated for and routed to a third party. Person to Person Communication (Users calls and SMS safeguarding) - Easily allow my users to exchange with each other on their usual channels. Frame the interaction to ensure its security and keep it smooth."

    ChatCamp is a real-time Chat SDK and Messaging API for Mobile Apps and Websites. It is developer friendly and can be installed into Android, iOS and Javascript applications within minutes. We have expertise in helping consumer to consumer(C2C) marketplaces engage more users through our ready to use cross-platform chat product. We work with marketplaces in various industries like Real Estate, Healthcare, Education, Recruitment, Sports, Travel etc.

    ClickSend helps businesses communicate with their customers and staff like never before in the moments that matter on the channels, they use every day. ClickSend powers billions of messages worldwide and offers a full suite of communications products from SMS and rich messaging to letters and fax all done via online dashboard or API. ClickSend is Business Communication. Solved.

    Get everyone on the same page with ServiceNow Connect. Now you can communicate and collaborate instantly to share ideas, knowledge, and documents. Connect lets everyone work together in real time to complete tasks and get work done quickly.

    Fusion's powerful Contact360 provides an enterprise-class cloud contact center solution for businesses of every size and requirement. The solution's intelligence resides securely in the cloud, removing end of life concerns and protecting technology investments with advanced system integration and a clear and secure path to the cloud. Fusion's enterprise contact center solution provides a full 360 degree view of everything a business needs to connect and communicate with customers more effectively than ever before, converging access and network with advanced features and functionality for a complete single source solution.

    Deskforce, a cloud-based Call Center software, that equips businesses with a full ecosystem of cloud-based software that consolidates the business process. Deskforce provides Chat, Voice, Email, SMS integrated within the CRM of the SME, scoring tools and big data analysis, increases the productivity of the team, accelerates the engagement process in B2C models while increasing the retention of employees within their company.

    Esendex offers business SMS services.