# Top Free Communication Platform as a Service (cPaaS) Platforms

## How Many Communication Platform as a Service (cPaaS) Platforms Products Does G2 Track?

**Total Products under this Category:** 169

### Category Stats (Jul 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.03%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: July 24, 2026_

## How Does G2 Rank Communication Platform as a Service (cPaaS) Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 9,000+ Authentic Reviews
- 169+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Communication Platform as a Service (cPaaS) Platforms
 ![G2 Grid® for Communication Platform as a Service (cPaaS) Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.png?focus%5B%5D=144283&focus%5B%5D=42446&focus%5B%5D=104271&focus%5B%5D=17446&focus%5B%5D=74966&focus%5B%5D=1409876&focus%5B%5D=24654&focus%5B%5D=5026)

Highlighted products: Wati, Webex Connect, Sinch Engage, Telnyx CPaaS, MSG91, Signal House, Bandwidth, and Vonage Communications APIs.

Underlying data: [Grid® JSON](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.json?focus%5B%5D=wati&focus%5B%5D=webex-connect&focus%5B%5D=sinch-engage&focus%5B%5D=telnyx-cpaas&focus%5B%5D=msg91&focus%5B%5D=signal-house&focus%5B%5D=bandwidth-bandwidth&focus%5B%5D=vonage-communications-apis)

**Sponsored**

### Vibes

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA).

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=555&secure%5Bchosen_at%5D=2026-07-31T01%3A27%3A15Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bplacement_resource_ids%5D%5B%5D=1011974&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1569&secure%5Bresource_id%5D=555&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%2Ffree&secure%5Btoken%5D=fd7822abc92b39d07aefd30330f51c28138a768ed58e67b8ff0f9f0bb3c8a382&secure%5Burl%5D=https%3A%2F%2Fwww.vibes.com%2Ftalk-to-vibes&secure%5Burl_type%5D=custom_url)

### [Wati](https://www.g2.com/products/wati/reviews)

Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google. Wati, the Agentic Customer Engagement Platform for Revenue Growth. © Wati 2026. Clare.ai Limited. GDPR Compliant. ISO/IEC 27001 Certified.

**Average Rating:** 4.6/5.0

**Total Reviews:** 483

#### How Do G2 Users Rate Wati?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.9/10 (Category avg: 8.8/10)
- **Professional Support:** 8.7/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Wati?

- **Seller:** [Wati](https://www.g2.com/sellers/wati-4020a7cd-92a3-4b52-ae1c-627179ab724d)
- **Company Website:** www.wati.io
- **Year Founded:** 2020
- **HQ Location:** Hong Kong, HK
- **Twitter:** @Wati\_io  
594 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3147d0bef91867ed28b29e70ff9d5b5888011d177ee5fb3d3cd74c3010ac757e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwatiglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
275 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Education Management, Information Technology and Services
- **Company Size:** 73% Small, 20% Medium

#### What Do G2 Reviewers Say About Wati?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise WATI for its **ease of use** , finding it intuitive and efficient for various automation needs.
- Users value the **effortless automation** of WATI, enhancing communication and efficiency for businesses and startups alike.
- Users praise Wati's **excellent customer support** , highlighting responsive, patient assistance that enhances their experience.
- Users appreciate Wati's **ease of use and flexibility** , making it ideal for startups and efficient communication.
- Users find the **easy setup** of WATI with WhatsApp beneficial for quick integration and team efficiency.

##### Cons

- Users find Wati's pricing to be **expensive** , especially with additional fees for messages and broadcasts.
- Users find the **cost and pricing model** of Wati challenging, particularly for smaller and non-profit organizations.
- Users express a need for **missing features** like dark mode, internal notes, and better customer service options.
- Users express concerns over **pricing issues** , finding it challenging for smaller businesses and non-profit organizations.
- Users experience **messaging issues** with Wati, including delays, message delivery problems, and API restrictions from WhatsApp.

#### What Are Recent G2 Reviews of Wati?

**["Game-Changing WhatsApp Automation for Meta Ad Lead Follow-Up"](https://www.g2.com/survey_responses/wati-review-13092376)**

**Rating:** 4.5/5.0 stars

_— Shivam P._

[Read full review](https://www.g2.com/survey_responses/wati-review-13092376)

**["Seamless API Integration and Reliable Performance for Streamlined Lead Management"](https://www.g2.com/survey_responses/wati-review-13035486)**

**Rating:** 5.0/5.0 stars

_— Abhishek p._

[Read full review](https://www.g2.com/survey_responses/wati-review-13035486)

#### What Are G2 Users Discussing About Wati?

- [What is WATI used for?](https://www.g2.com/discussions/what-is-wati-used-for) - 3 comments

### [Sinch Engage](https://www.g2.com/products/sinch-engage/reviews)

Sinch Engage (formerly MessageMedia) is a powerful all-in-one messaging platform that helps businesses connect with their customers faster, more personally, and at scale. Backed by Sinch’s 20+ years of experience in business messaging and trusted by over 40,000 businesses worldwide, the platform combines enterprise-grade reliability with user-friendly design so teams of any size can deliver conversations that build trust and drive results. With Sinch Engage, businesses can manage all of their messaging channels in one centralized workspace—including SMS, MMS, WhatsApp, RCS, and more. Whether you’re sending marketing campaigns, transactional updates, or providing real-time customer support, you can reach your customers where they are, on the devices they use every day. The platform makes it easy to scale personalized outreach with features like: - Unified team inbox for seamless collaboration - Two-way messaging to resolve inquiries quickly - Shared templates and AI writing assistant for faster responses - Automated replies and segmentation for smarter workflows - Analytics and delivery reports to track performance - Secure data handling with industry-leading deliverability Sinch Engage also integrates directly with 85+ popular tools—including HubSpot, Salesforce, Zoho CRM, and NetSuite—so you can streamline workflows without adding complexity. Businesses can choose from virtual, short code, or toll-free numbers and scale across regions with confidence, backed by 100% security and compliance. Getting started is simple. With transparent pricing, no developer required, and a 14-day free trial, teams can be up and running in minutes. From retailers and fitness brands to startups and global enterprises, thousands of organizations use Sinch Engage to send campaigns, manage two-way conversations, and provide mobile-first support without complicated ticketing systems. Whether your goal is to increase engagement, improve customer support, or drive long-term loyalty, Sinch Engage makes it simple to connect with customers in ways that feel personal, reliable, and impactful.

**Average Rating:** 4.5/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate Sinch Engage?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.8/10 (Category avg: 8.8/10)
- **Professional Support:** 9.4/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sinch Engage?

- **Seller:** [Sinch](https://www.g2.com/sellers/sinch)
- **Company Website:** www.sinch.com
- **Year Founded:** 2008
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @wearesinch  
3,648 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cace5faccee1d23b3b7cb182ea577d35191d73b17b8d41b6dfdd2ce1343edaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch&secure%5Burl_type%5D=linkedin_company_website)  
4,371 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 56% Small, 35% Medium

#### What Do G2 Reviewers Say About Sinch Engage?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick responsiveness** of Sinch Engage, ensuring timely assistance in urgent situations.
- Users commend the **efficient customer support** of Sinch Engage, resolving urgent issues promptly and satisfactorily.
- Users enjoy the **ease of use** of Sinch Engage, appreciating quick resolutions and straightforward setup processes.
- Users value the **easy setup** of Sinch Engage, making it efficient to resolve urgent situations promptly.
- Users value the **efficiency** of Sinch Engage, resolving urgent issues rapidly and ensuring smooth setup.

##### Cons

- Users find the **insufficient information** feature limits recipient identification, leading to confusion in communication.
- Users face **identification issues** with Sinch Engage, as recipients can't easily recognize callers by name or number.
- Users struggle with **limited texting features** in Sinch Engage, making it hard for recipients to recognize them.
- Users find the **link issues** frustrating as recipients cannot easily identify them through their work number or name.
- Users face **messaging issues** as recipients struggle to identify senders by their work numbers or names.

#### What Are Recent G2 Reviews of Sinch Engage?

**["Simple, Effective, and Reliable SMS Solution"](https://www.g2.com/survey_responses/sinch-engage-review-12462537)**

**Rating:** 4.0/5.0 stars

_— Hazel d._

[Read full review](https://www.g2.com/survey_responses/sinch-engage-review-12462537)

**["Exceptionally Helpful Support, Effortless Setup"](https://www.g2.com/survey_responses/sinch-engage-review-12407794)**

**Rating:** 5.0/5.0 stars

_— Madeline A._

[Read full review](https://www.g2.com/survey_responses/sinch-engage-review-12407794)

#### What Are G2 Users Discussing About Sinch Engage?

- [What is MessageMedia SMS API/Gateway used for?](https://www.g2.com/discussions/what-is-messagemedia-sms-api-gateway-used-for)
- [What are platforms for communication?](https://www.g2.com/discussions/what-are-platforms-for-communication)
- [What is the importance of messenger?](https://www.g2.com/discussions/what-is-the-importance-of-messenger)
- [What is Messenger communication?](https://www.g2.com/discussions/what-is-messenger-communication)
- [Is Messenger a communication Platform?](https://www.g2.com/discussions/is-messenger-a-communication-platform)

### [Webex Connect](https://www.g2.com/de/products/webex-connect/reviews)

Webex Connect ist eine Enterprise Communications Platform as a Service (CPaaS), die eine schnelle Automatisierung von Multi-Channel-Kundenreisen ermöglicht. Die Plattform erleichtert es Unternehmen, mit ihren Kunden weltweit über jeden Kanal zu interagieren -- SMS, Voice, RCS, Push, In-App, E-Mail, Apple Business Chat, Facebook Messenger, WhatsApp und andere Messaging-Apps. Webex Connect automatisiert die Orchestrierung dieser Interaktionen mit Backend-Systemen. Ein visueller Drag-&-Drop-Builder ermöglicht es, Flows zu erstellen und zu starten, die kanal- und systemübergreifend funktionieren. Mit seinem Low-Code-Toolset und der leistungsstarken Laufzeit-Engine ermöglicht Webex Connect Entwicklern, Produktmanagern und Architekten, ihre digitalen Transformationsprojekte zu beschleunigen.

**Average Rating:** 4.5/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Webex Connect?

- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 9.0/10)
- **Einfache Integration:** 8.7/10 (Category avg: 8.8/10)
- **Professionelle Unterstützung:** 8.9/10 (Category avg: 8.7/10)
- **Kommunikations-Varietäten:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Webex Connect?

- **Verkäufer:** [Cisco](https://www.g2.com/de/sellers/cisco)
- **Unternehmenswebsite:** www.cisco.com
- **Gründungsjahr:** 1984
- **Hauptsitz:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Informationstechnologie und Dienstleistungen, Verbraucherdienste
- **Company Size:** 46% Medium, 40% Small

#### What Do G2 Reviewers Say About Webex Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Webex Connect, die eine effiziente Kommunikation und Organisation für ihre Teams ermöglicht.
- Benutzer schätzen die **reibungslosen Automatisierungsfunktionen** von Webex Connect, die eine einfache Erstellung von Workflows ohne Programmierkenntnisse ermöglichen.
- Benutzer genießen die **Multi-Channel-Messaging-Fähigkeiten** von Webex Connect, die nahtlose Kommunikation mit Kunden über verschiedene Plattformen ermöglichen.
- Benutzer loben die **Zuverlässigkeit** von Webex Connect und heben stabile Anrufe und eine konsistente Leistung für den täglichen Betrieb hervor.
- Benutzer schätzen die **Effizienz** von Webex Connect für nahtlose Kommunikation, schnelle Einrichtung und zuverlässige Abläufe.

##### Cons

- Benutzer finden die **Preisgestaltung unvorhersehbar und teuer** , insbesondere bei hohem Nachrichtenvolumen und der Nutzung fortschrittlicher Funktionen.
- Benutzer finden die **komplexe Einrichtung** von Webex Connect herausfordernd, insbesondere für diejenigen ohne technische Fachkenntnisse.
- Benutzer erleben **Verbindungsprobleme** mit Webex Connect, sie haben mit Verzögerungen und Anmeldeproblemen während Anrufen und Meetings zu kämpfen.
- Benutzer finden die **schwierige Navigation** in Webex Connect frustrierend, insbesondere aufgrund der veralteten Benutzeroberfläche und der steilen Lernkurve.
- Benutzer finden die **schwierige Einrichtung** von Webex Connect herausfordernd, mit einer steilen Lernkurve und einer komplexen Benutzeroberfläche.

#### What Are Recent G2 Reviews of Webex Connect?

**["Ermöglicht Automatisierung mit intuitivem Drag-and-Drop"](https://www.g2.com/de/survey_responses/webex-connect-review-12406769)**

**Rating:** 4.0/5.0 stars

_— Verifizierter Benutzer in Computersoftware_

[Read full review](https://www.g2.com/de/survey_responses/webex-connect-review-12406769)

**["WebEx Connect"](https://www.g2.com/de/survey_responses/webex-connect-review-11787641)**

**Rating:** 4.5/5.0 stars

_— Kevin L._

[Read full review](https://www.g2.com/de/survey_responses/webex-connect-review-11787641)

### [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews)

Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors. Unlike many CPaaS providers, Telnyx owns the network and delivers the full stack as one system. Whether you're enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. With direct carrier status and telecom licenses in 35+ countries, PSTN replacement in 50+ countries and local calling in 130+ countries, you get carrier-grade reliability without piecing together multiple providers. And with SOC 2 Type II, PCI, and GDPR compliance built into the platform, you're not sacrificing security or auditability for scale. Every customer gets 24/7 support on every tier, backed by in-house engineering expertise, configuration management, enterprise-grade security, fraud detection, and migration support. Telnyx gives businesses one platform, one provider, and one support team for global communications and real-time AI.

**Average Rating:** 4.7/5.0

**Total Reviews:** 508

#### How Do G2 Users Rate Telnyx CPaaS?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.8/10 (Category avg: 8.8/10)
- **Professional Support:** 8.9/10 (Category avg: 8.7/10)
- **Communication Varieties:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Telnyx CPaaS?

- **Seller:** [Telnyx](https://www.g2.com/sellers/telnyx)
- **Company Website:** www.telnyx.com
- **Year Founded:** 2009
- **HQ Location:** Austin, Texas, United States
- **Twitter:** @telnyx  
4,414 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d31f8e5af3824ee9e0aa866f1fdccee2b6e67c6070b5ba3e51fb47c00e12606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3349412%2F&secure%5Burl_type%5D=linkedin_company_website)  
387 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Telnyx CPaaS?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **exceptional customer support** of Telnyx CPaaS, which helps them navigate and utilize the platform effectively.
- Users find Telnyx CPaaS to be a **user-friendly platform** with excellent support and easy API integration.
- Users appreciate the **easy setup** of Telnyx CPaaS, enabling smooth deployment and integration with existing systems.
- Users praise the **excellent customer support** of Telnyx, consistently providing responsive and effective assistance as needs grow.
- Users highlight the **easy integration** of Telnyx CPaaS, appreciating its reliable and seamless setup for communication needs.

##### Cons

- Users find the **verification processes complex** , often leading to confusion and reliance on support for assistance.
- Users express frustration over the **high costs** associated with Telnyx, impacting accessibility and customer service experiences.
- Users express frustration with **unresponsive customer service** , reporting delays and lack of meaningful support for urgent issues.
- Users experience **long waiting times** for support, struggling to get timely assistance and account verification for Telnyx CPaaS.
- Users face challenges due to **poor documentation** , leading to frustration and increased reliance on support for troubleshooting.

#### What Are Recent G2 Reviews of Telnyx CPaaS?

**["Outstanding Highly Recommend"](https://www.g2.com/survey_responses/telnyx-cpaas-review-12031998)**

**Rating:** 4.0/5.0 stars

_— Naod D._

[Read full review](https://www.g2.com/survey_responses/telnyx-cpaas-review-12031998)

**["Telnyx Delivers Reliable, High-Performance Calling with Flexible, Well-Documented APIs"](https://www.g2.com/survey_responses/telnyx-cpaas-review-12678607)**

**Rating:** 5.0/5.0 stars

_— Jon B._

[Read full review](https://www.g2.com/survey_responses/telnyx-cpaas-review-12678607)

#### What Are G2 Users Discussing About Telnyx CPaaS?

- [What is Telnyx used for?](https://www.g2.com/discussions/what-is-telnyx-used-for)

### [MSG91](https://www.g2.com/products/msg91/reviews)

MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies.

**Average Rating:** 4.5/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate MSG91?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.5/10 (Category avg: 8.8/10)
- **Professional Support:** 8.9/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MSG91?

- **Seller:** [MSG91](https://www.g2.com/sellers/msg91)
- **Company Website:** msg91.com
- **Year Founded:** 2010
- **HQ Location:** Indore, MP
- **Twitter:** @msg91  
2,283 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7bd8748b46a87de09c72a9032cd919e2f5ab8785274ebcf7a65b3a914dbb49f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709873%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Small, 22% Medium

#### What Do G2 Reviewers Say About MSG91?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** of MSG91, praising the team's professionalism and helpfulness throughout the process.
- Users find MSG91's **responsive support and ease of integration** particularly beneficial, enhancing their overall experience.
- Users appreciate the **ease of use** of MSG91, enjoying its straightforward APIs and user-friendly dashboard.
- Users appreciate the **easy setup** of MSG91, which is made seamless with excellent customer support and guidance.
- Users commend the **excellent staff support** at MSG91, highlighting professionalism, responsiveness, and helpfulness throughout their experience.

##### Cons

- Users struggle with **dashboard issues** , as the cluttered interface and lack of intuitive reporting hinder usability and efficiency.
- Users find the **lack of clarity** in documentation and dashboard configuration challenging, complicating initial setup and usage.
- Users note that there are occasional **delays** in delivery reports that hinder the overall effectiveness of MSG91.
- Users frequently express concerns about **poor customer support** , making initial setup and configuration challenging.
- Users find the **poor interface design** of MSG91 makes navigation and understanding features challenging.

#### What Are Recent G2 Reviews of MSG91?

**["Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing"](https://www.g2.com/survey_responses/msg91-review-12262112)**

**Rating:** 5.0/5.0 stars

_— Abhinav M._

[Read full review](https://www.g2.com/survey_responses/msg91-review-12262112)

**["MSG91: Fast, Dependable Messaging with Easy API Integration"](https://www.g2.com/survey_responses/msg91-review-12604095)**

**Rating:** 5.0/5.0 stars

_— Amber J._

[Read full review](https://www.g2.com/survey_responses/msg91-review-12604095)

#### What Are G2 Users Discussing About MSG91?

- [How do I use MSG91 API?](https://www.g2.com/discussions/how-do-i-use-msg91-api)
- [Is MSG91 safe?](https://www.g2.com/discussions/is-msg91-safe)
- [Whats is MSG91?](https://www.g2.com/discussions/whats-is-msg91)
- [What is the use of MSG91?](https://www.g2.com/discussions/what-is-the-use-of-msg91)

### [Signal House](https://www.g2.com/de/products/signal-house/reviews)

Signal House verbessert Ihre Geschäftskommunikation mit Tier-1-Messaging-Aggregation direkt von Netzbetreibern und Partnern, die schnelle, zuverlässige und intuitive SMS, MMS und Voice bieten, während Sie bis zu 70 % weniger als bei Twilio ausgeben. Vereinfachen Sie Ihre A2P-Registrierung, erhalten Sie Unterstützung ohne zusätzliche Kosten, integrieren Sie sich direkt in Ihre bevorzugten Plattformen und verlassen Sie sich auf 99 % Zustellung. Immer mehr Kunden wechseln von alten Aggregatoren (Twilio, Bandwidth) zu Signal House, weil unsere APIs einfach zu verwenden sind, wir wettbewerbsfähige Preise, kostenlosen Premium-Support und eine starke Zustellung bieten. Erhalten Sie mehr für weniger mit Signal House.

**Average Rating:** 4.8/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate Signal House?

- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 9.0/10)
- **Einfache Integration:** 9.9/10 (Category avg: 8.8/10)
- **Professionelle Unterstützung:** 9.8/10 (Category avg: 8.7/10)
- **Kommunikations-Varietäten:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Signal House?

- **Verkäufer:** [Signal House](https://www.g2.com/de/sellers/signal-house)
- **Unternehmenswebsite:** signalhouse.io
- **Gründungsjahr:** 2023
- **Hauptsitz:** N/A
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00493078dbac245626b1f74cbe4f12739183762233ade700d6b2fdee254ef7b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsignal-house-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Gründer
- **Top Industries:** Marketing und Werbung, Computersoftware
- **Company Size:** 82% Small, 5% Medium

#### What Do G2 Reviewers Say About Signal House?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Signal House und finden es einfach einzurichten und effektiv zu bedienen.
- Benutzer schätzen den **reaktiven Kundensupport** von Signal House, der ihre Erfahrung verbessert und eine effektive Kommunikation unterstützt.
- Benutzer heben die **einfache Einrichtung** von Signal House hervor, was die Implementierung für alle Beteiligten schnell und unkompliziert macht.
- Benutzer loben den **hilfreichen Kundensupport** von Signal House und schätzen ihre schnellen Antworten und Unterstützung bei Problemen.
- Benutzer schätzen die **Zuverlässigkeit** von Signal House, das Sofortnachrichten und Sichtbarkeit für zeitkritische Situationen liefert.

##### Cons

- Benutzer erleben gelegentlich **Integrationsprobleme** mit Signal House, was die Geschwindigkeit und Reaktionsfähigkeit während der Nutzung beeinträchtigt.
- Benutzer finden, dass die **begrenzten Funktionen** von Signal House ihre Fähigkeit einschränken, Kommunikation und Kampagnen effektiv zu verwalten.
- Benutzer bemerken einige **fehlende Funktionen** und unklare Fehlermeldungen, finden sie jedoch handhabbar und nicht kritisch für die Benutzerfreundlichkeit.
- Benutzer finden die **Lernkurve steil** , was auf eine bessere Einführung und Tooltips hinweist, um den Übergang zu erleichtern.
- Benutzer äußern Unzufriedenheit mit **schlechtem Kundensupport** und nennen langsame Antworten und unhilfreiche Erklärungen von Fehlercodes als Gründe.

#### What Are Recent G2 Reviews of Signal House?

**["Vereinfachte SMS-Konformität mit erstklassigem Support"](https://www.g2.com/de/survey_responses/signal-house-review-13160836)**

**Rating:** 5.0/5.0 stars

_— George G._

[Read full review](https://www.g2.com/de/survey_responses/signal-house-review-13160836)

**["Zuverlässige SMS-Plattform mit großartigem Support"](https://www.g2.com/de/survey_responses/signal-house-review-13111204)**

**Rating:** 5.0/5.0 stars

_— Nátali K._

[Read full review](https://www.g2.com/de/survey_responses/signal-house-review-13111204)

### [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews)

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth app You scale with reliability, compliance expertise, and award-winning support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 456

#### How Do G2 Users Rate Bandwidth?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.1/10 (Category avg: 8.8/10)
- **Professional Support:** 8.3/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bandwidth?

- **Seller:** [Bandwidth](https://www.g2.com/sellers/bandwidth)
- **Company Website:** www.bandwidth.com
- **Year Founded:** 1999
- **HQ Location:** Raleigh, NC
- **Twitter:** @bandwidth  
10,453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a132e73fe39d2d484571fd6bee98e0b5b6f26d248e686cb58bef72bc7e73a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19149%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,246 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Bandwidth?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient.
- Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience.
- Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient.
- Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools.
- Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly.

##### Cons

- Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability.
- Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes.
- Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience.
- Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience.
- Users experience **delays** in support response times, making problem resolution frustrating and less convenient.

#### What Are Recent G2 Reviews of Bandwidth?

**["Great Account Manager and RCS Team Support"](https://www.g2.com/survey_responses/bandwidth-review-12305144)**

**Rating:** 4.5/5.0 stars

_— Jesse D._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-12305144)

**["Exceptional Voice Quality & Support, Streamlined Setup"](https://www.g2.com/survey_responses/bandwidth-review-6641960)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-6641960)

#### What Are G2 Users Discussing About Bandwidth?

- [How do you increase bandwidth?](https://www.g2.com/discussions/how-do-you-increase-bandwidth)
- [What is bandwidth phone carrier?](https://www.g2.com/discussions/what-is-bandwidth-phone-carrier)
- [How can I monitor bandwidth?](https://www.g2.com/discussions/how-can-i-monitor-bandwidth)
- [What's using my bandwidth?](https://www.g2.com/discussions/what-s-using-my-bandwidth)

### [Dotdigital](https://www.g2.com/products/dotdigital/reviews)

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,203

#### How Do G2 Users Rate Dotdigital?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.0/10 (Category avg: 8.8/10)
- **Professional Support:** 8.8/10 (Category avg: 8.7/10)
- **Communication Varieties:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dotdigital?

- **Seller:** [Dotdigital](https://www.g2.com/sellers/dotdigital)
- **Company Website:** www.dotdigital.com
- **Year Founded:** 1999
- **HQ Location:** London Bridge, London
- **Twitter:** @dotdigital  
15,898 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca510bb0dc0d083c7a2003a9c90fd2456bb499a672890697706f3a93064dcbfe&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1131881&secure%5Burl_type%5D=linkedin_company_website)  
472 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Executive
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 46% Medium, 39% Small

#### What Do G2 Reviewers Say About Dotdigital?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Dotdigital's **ease of use** exceptional, simplifying campaign creation and database management for all teams.
- Users commend Dotdigital's **exceptional customer support** , highlighting its responsiveness and helpfulness in resolving issues quickly.
- Users value the **comprehensive features** of Dotdigital, enhancing their marketing strategies and audience segmentation effectively.
- Users value the **user-friendly interface and excellent support** of Dotdigital, enhancing their email marketing experience significantly.
- Users find Dotdigital's **easy setup** process seamless, aided by excellent onboarding and supportive customer assistance.

##### Cons

- Users note several **missing features** in Dotdigital, including copy-pasting sections and advanced segmentation options.
- Users find the **learning curve steep** due to initial complexities in setup and feature navigation.
- Users find Dotdigital's **limited features** insufficient for advanced email journeys and reporting, hindering optimal functionality.
- Users note **limitations in reporting and onboarding** , finding integration and template options initially overwhelming and lacking.
- Users find Dotdigital has **limited options** for advanced segmentation and lacks flexibility for larger scale email efforts.

#### What Are Recent G2 Reviews of Dotdigital?

**["Powerful Segmentation Tools for Targeted Messaging"](https://www.g2.com/survey_responses/dotdigital-review-13182128)**

**Rating:** 5.0/5.0 stars

_— Michael W._

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13182128)

**["Dotdigital: Intuitive, Scalable Marketing Automation with Exceptional Support"](https://www.g2.com/survey_responses/dotdigital-review-13090251)**

**Rating:** 5.0/5.0 stars

_— Mike H._

[Read full review](https://www.g2.com/survey_responses/dotdigital-review-13090251)

#### What Are G2 Users Discussing About Dotdigital?

- [What is Dotdigital used for?](https://www.g2.com/discussions/what-is-dotdigital-used-for) - 1 comment
- [What is engagement cloud in Magento 2?](https://www.g2.com/discussions/what-is-engagement-cloud-in-magento-2)
- [How do I use Dotmailer?](https://www.g2.com/discussions/how-do-i-use-dotmailer)
- [How much does Dotmailer cost?](https://www.g2.com/discussions/how-much-does-dotmailer-cost) - 1 comment
- [What is engagement cloud?](https://www.g2.com/discussions/what-is-engagement-cloud) - 1 comment

### [Twilio](https://www.g2.com/products/twilio/reviews)

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

**Average Rating:** 4.1/5.0

**Total Reviews:** 459

#### How Do G2 Users Rate Twilio?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.1/10 (Category avg: 8.8/10)
- **Professional Support:** 6.7/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Twilio?

- **Seller:** [Twilio](https://www.g2.com/sellers/twilio)
- **Company Website:** www.twilio.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @twilio  
81,644 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c9f98055e4a813ded4435e17926040455f87f0f05caa8b1303fd97ab3681e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwilio-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Small, 31% Medium

#### What Do G2 Reviewers Say About Twilio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Twilio to be **user-friendly** , easily managing services and features without complications.
- Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses.
- Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability.
- Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications.
- Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms.

##### Cons

- Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp.
- Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues.
- Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams.
- Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability.
- Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams.

#### What Are Recent G2 Reviews of Twilio?

**["Reliable, Developer-Friendly APIs for Scalable Communications"](https://www.g2.com/survey_responses/twilio-review-13099388)**

**Rating:** 4.5/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/twilio-review-13099388)

**["High-Volume Emailing Without Risk, Plus Smooth SAML Integration"](https://www.g2.com/survey_responses/twilio-review-12676571)**

**Rating:** 4.0/5.0 stars

_— Robert B._

[Read full review](https://www.g2.com/survey_responses/twilio-review-12676571)

#### What Are G2 Users Discussing About Twilio?

- [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment
- [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment
- [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique)
- [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software)
- [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment

### [Sendbird](https://www.g2.com/products/sendbird/reviews)

Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage with customers across various channels while ensuring that human agents remain available for more complex inquiries. By leveraging AI technology, Sendbird empowers enterprises to proactively communicate with their customers, fostering deeper connections and driving customer satisfaction. Primarily targeting enterprises aiming to improve their customer service and sales processes, Sendbird serves a diverse range of industries, including e-commerce, finance, and telecommunications. The platform is particularly beneficial for organizations that manage a high volume of customer interactions and require efficient handling of these conversations. By automating routine inquiries and interactions, businesses can allocate their human resources to more intricate issues, ultimately optimizing operational efficiency and enhancing overall service quality. One of the standout features of Sendbird is its seamless integration with existing communication channels, allowing businesses to maintain a consistent presence across platforms. This omnichannel approach ensures that customers can reach out for support or sales inquiries through their preferred medium, whether it be chat, email, or social media. Additionally, Sendbird's AI capabilities enable the platform to initiate proactive business messages, re-engaging customers and enhancing their overall experience. This proactive communication not only addresses customer needs but also anticipates them, leading to increased satisfaction and loyalty. The platform's robust communication APIs further differentiate Sendbird from other solutions in the market. These APIs are designed to be scalable and adaptable, allowing businesses to create customized AI agents that cater to their specific requirements. This flexibility enables organizations to develop tailored solutions that resonate with their target audience, ensuring that customer interactions are both meaningful and effective. Moreover, Sendbird's award-winning design underscores its commitment to delivering high-quality communication experiences that prioritize user engagement. Sendbird effectively combines advanced AI technology with a comprehensive communication framework, setting itself apart in the realm of customer engagement solutions. By automating routine tasks and enabling proactive outreach, the platform enhances customer interactions while supporting businesses in achieving their operational goals. With its focus on maintaining human involvement for complex inquiries, Sendbird strikes a balance between efficiency and personalization, making it a valuable tool for enterprises looking to elevate their customer experience.

**Average Rating:** 4.6/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Sendbird?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.7/10 (Category avg: 8.8/10)
- **Professional Support:** 9.0/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sendbird?

- **Seller:** [Sendbird](https://www.g2.com/sellers/sendbird)
- **Company Website:** sendbird.com
- **Year Founded:** 2013
- **HQ Location:** San Mateo, California
- **Twitter:** @SendBird  
4,840 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0dc6186fea7f779c3cedca73dfa7b528fb3e1974d090a8b5ce8204c499b603fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10043307%2F&secure%5Burl_type%5D=linkedin_company_website)  
302 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Student Experience Team Member, Product Manager
- **Top Industries:** Computer Software, Health, Wellness and Fitness
- **Company Size:** 47% Medium, 31% Small

#### What Do G2 Reviewers Say About Sendbird?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Sendbird, finding it simple to implement and customer-friendly.
- Users praise Sendbird for its **excellent customer support** and prompt assistance, enhancing user experience and reliability.
- Users value the **extensive customization and seamless integration** features of Sendbird, enhancing communication and engagement effectively.
- Users appreciate the **easy integrations** of Sendbird, finding it simple to implement and efficient for messaging solutions.
- Users value the **easy setup** of Sendbird, allowing for smooth integration into their operations without hassle.

##### Cons

- Users find Sendbird's pricing **too high** , especially for startups needing more affordable options during experimentation.
- Users find the **learning curve challenging** , especially when navigating advanced features and documentation complexity.
- Users find the **high costs** of Sendbird challenging, especially for startups, compounded by a complicated pricing structure.
- Users express concerns about **cost limitations** with Sendbird, finding pricing and plans complicated and unsustainable long-term.
- Users find the **difficult setup** of Sendbird challenging, especially for new users navigating the documentation and integration.

#### What Are Recent G2 Reviews of Sendbird?

**["Reliable, Scalable In-App Chat, Voice, and Video—Fast to Build with Great APIs"](https://www.g2.com/survey_responses/sendbird-review-13084589)**

**Rating:** 4.5/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/sendbird-review-13084589)

**["Developer-Friendly APIs for Fast, Reliable Real-Time Chat"](https://www.g2.com/survey_responses/sendbird-review-13042624)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/sendbird-review-13042624)

#### What Are G2 Users Discussing About Sendbird?

- [What is the best chat API?](https://www.g2.com/discussions/what-is-the-best-chat-api)
- [Where is Sendbird located?](https://www.g2.com/discussions/where-is-sendbird-located)
- [What is Sendbird?](https://www.g2.com/discussions/what-is-sendbird)
- [How does Sendbird work?](https://www.g2.com/discussions/how-does-sendbird-work)

### [Infobip](https://www.g2.com/de/products/infobip/reviews)

Infobip ist eine globale, KI-orientierte Cloud-Kommunikationsplattform, die es Unternehmen ermöglicht, vernetzte Kundenerlebnisse in den Bereichen Marketing, Vertrieb und Support zu schaffen - alles von einer einzigen, nativ entwickelten Plattform aus. Über eine Plattform bietet Infobip Omnichannel-Engagement, Identität, Authentifizierung und Contact-Center-Lösungen über SMS, WhatsApp, E-Mail, Viber, Voice und mehr, um Marken dabei zu helfen, die Kundenkommunikation zu vereinfachen, Wachstum zu fördern und die Loyalität zu verbessern. Die Infrastruktur von Infobip erreicht über 7 Milliarden mobile Geräte auf sechs Kontinenten durch mehr als 10.000 Verbindungen, darunter über 800 direkte Betreiberverbindungen - eines der größten Carrier-Netzwerke der Branche. Neu bei Infobip? Starten Sie kostenlos, keine Kreditkarte erforderlich. Das Infobip Self-Service-Portal ermöglicht es Unternehmen, sich anzumelden und in wenigen Minuten mit dem Testen zu beginnen. Erkunden Sie SMS, WhatsApp, E-Mail, Viber und Voice in einem kostenlosen Test mit bis zu 100 enthaltenen Nachrichten. Wenn Sie bereit sind, zu skalieren, wählen Sie ein Pay-as-you-go-Modell für flexible Nutzung oder entscheiden Sie sich für Volumenpakete mit dediziertem Onboarding, Support und professionellen Dienstleistungen. Ob Sie ein Startup sind, das seine erste Kampagne erkundet, oder ein Unternehmen, das weltweit Milliarden von Interaktionen verwaltet, Infobip hat einen passenden Weg. Gegründet im Jahr 2006 von CEO Silvio Kutić und Izabel Jelenić. Hauptsitz in London mit Büros auf 6 Kontinenten.

**Average Rating:** 4.3/5.0

**Total Reviews:** 56

#### How Do G2 Users Rate Infobip?

- **War the product ein guter Geschäftspartner?:** 8.6/10 (Category avg: 9.0/10)
- **Einfache Integration:** 9.4/10 (Category avg: 8.8/10)
- **Professionelle Unterstützung:** 8.3/10 (Category avg: 8.7/10)
- **Kommunikations-Varietäten:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Infobip?

- **Verkäufer:** [Infobip](https://www.g2.com/de/sellers/infobip)
- **Gründungsjahr:** 2006
- **Hauptsitz:** London, England
- **Twitter:** @Infobip  
33,954 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8a5607729aca5fbac9757ef99f3401c23ddf545b0b9c0ed286e9d8baadb003bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfobip%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
3,502 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Finanzdienstleistungen, Informationstechnologie und Dienstleistungen
- **Company Size:** 43% Medium, 38% Small

#### What Do G2 Reviewers Say About Infobip?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Infobip und bemerken die nahtlose Integration sowie effektive Omnichannel-Lösungen für das Kundenengagement.
- Benutzer heben die **einfachen Integrationen** mit verschiedenen Tools hervor, die die Funktionalität und das Kundenengagement über verschiedene Kanäle hinweg verbessern.
- Benutzer schätzen die **einfachen Integrationen** mit anderen Systemen, die das Kundenengagement durch ein nahtloses Omnichannel-Erlebnis verbessern.
- Benutzer schätzen die **einfache Integration und Omnichannel-Interaktion** , die Infobip bietet, um Kundenverbindungen effektiv zu verbessern.
- Benutzer schätzen den **Anstieg des Engagements** durch den Omnichannel-Ansatz von Infobip, der die Kundenbindung und Segmentierung mühelos verbessert.

##### Cons

- Benutzer erleben **schlechten Kundensupport** mit langsamen Antwortzeiten, die im Durchschnitt etwa drei Tage für Antworten betragen.
- Benutzer erleben **Verzögerungen bei der Support-Antwort** und warten oft etwa drei Tage auf Unterstützung, was ihre Gesamterfahrung beeinträchtigt.
- Benutzer finden die **schlechte Reaktionszeit** des Infobip-Supports frustrierend und warten oft mehrere Tage auf Unterstützung.
- Benutzer erleben **Verzögerungsprobleme** mit dem Support-Team von Infobip, was ihre allgemeine Zufriedenheit und die Lösungszeit beeinträchtigt.
- Benutzer empfinden, dass die **begrenzten Funktionen** von Infobip die Funktionalität beeinträchtigen, insbesondere das Fehlen grundlegender Optionen wie Zuschneiden.

#### What Are Recent G2 Reviews of Infobip?

**["Zuverlässige globale Messaging-Plattform mit ausgezeichnetem Support"](https://www.g2.com/de/survey_responses/infobip-review-11433355)**

**Rating:** 4.0/5.0 stars

_— David K._

[Read full review](https://www.g2.com/de/survey_responses/infobip-review-11433355)

**["Eine vollständige Lösung, die einfach funktioniert – sogar mit CCAAS-Integrationen"](https://www.g2.com/de/survey_responses/infobip-review-12280457)**

**Rating:** 5.0/5.0 stars

_— Carlos B._

[Read full review](https://www.g2.com/de/survey_responses/infobip-review-12280457)

#### What Are G2 Users Discussing About Infobip?

- [Who is the CEO of infobip?](https://www.g2.com/de/discussions/who-is-the-ceo-of-infobip)
- [Is infobip a SaaS company?](https://www.g2.com/de/discussions/is-infobip-a-saas-company)
- [Is infobip a product based company?](https://www.g2.com/de/discussions/is-infobip-a-product-based-company)
- [What is infobip?](https://www.g2.com/de/discussions/what-is-infobip)

### [Dexatel](https://www.g2.com/de/products/dexatel/reviews)

Dexatel ist eine API-zentrierte, KI-gestützte Kommunikationsplattform als Dienstleistung (CPaaS), die für sichere, skalierbare und geschäftskritische Unternehmenskommunikation entwickelt wurde. Mit Dexatel Verify führen Unternehmen schnelle und zuverlässige Benutzerverifizierung und 2FA über SMS, Voice, Flash Call, WhatsApp, Viber, Telegram und E-Mail durch. Intelligentes Routing, adaptive Fallbacks und Betrugsprävention helfen, Zustellraten zu verbessern, OTP-Kosten zu senken und erfolgreiche Logins zu erhöhen. Mit Dexatel Engage liefern Teams personalisierte Omnichannel-Kampagnen und Benachrichtigungen über SMS, WhatsApp, Viber, RCS und E-Mail. Fortschrittliche Segmentierung und Analysen helfen, höhere Konversionen, Engagement und Bindung zu erzielen. Dexatel umfasst außerdem: Dexatel Link für Unternehmensnachrichten und Sprach-APIs Dexatel Lookup für Nummernintelligenz, Validierung und Risikodetektion Unternehmen wählen Dexatel, um: Benutzer sofort mit Multi-Channel-OTP und schnellem Fallback zu verifizieren Nachrichtenkosten mit intelligentem Routing und Kanal-Mix zu senken Engagement mit personalisierter, Multi-Channel-Kommunikation zu verbessern Compliance mit GDPR, ISO/IEC 27001 und unternehmensgerechter Sicherheit aufrechtzuerhalten Vertraut von Fintechs, Marktplätzen, Gaming-Plattformen, E-Commerce-Marken und SaaS-Unternehmen, ermöglicht Dexatel schnellere, sicherere und zuverlässigere Kommunikation im globalen Maßstab.

**Average Rating:** 5.0/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Dexatel?

- **War the product ein guter Geschäftspartner?:** 10.0/10 (Category avg: 9.0/10)
- **Einfache Integration:** 9.1/10 (Category avg: 8.8/10)
- **Professionelle Unterstützung:** 9.4/10 (Category avg: 8.7/10)
- **Kommunikations-Varietäten:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dexatel?

- **Verkäufer:** [Dexatel](https://www.g2.com/de/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0)
- **Unternehmenswebsite:** dexatel.com
- **Gründungsjahr:** 2015
- **Hauptsitz:** Tallinn, EE
- **Twitter:** @dexatel  
58 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1859005476aecee230529b6f0a3621b37bd00e122aaf23a546f7591d166763c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdexatel-ou%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Computersoftware
- **Company Size:** 40% Medium, 35% Small

#### What Do G2 Reviewers Say About Dexatel?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Einfachheit und Zuverlässigkeit** von Dexatel Verify, da es Arbeitsabläufe optimiert und wertvolle Zeit spart.
- Benutzer schätzen die **Benutzerfreundlichkeit** von Dexatel, da es Arbeitsabläufe optimiert und die Effizienz bei der Überprüfung von Kontakten erhöht.
- Benutzer schätzen die **Zuverlässigkeit** von Dexatel, die Arbeitsabläufe optimiert und erheblich Zeit bei der Überprüfung von Kontakten spart.
- Benutzer schätzen die **zeitsparende Effizienz** von Dexatel Verify, die den Arbeitsablauf verbessert und Aufgaben zur Nummernverifizierung vereinfacht.
- Benutzer schätzen die **zeitsparende Effizienz** von Dexatel, wodurch Arbeitsabläufe insgesamt schneller und zuverlässiger werden.

#### What Are Recent G2 Reviews of Dexatel?

**["Ein großartiges Werkzeug zur Wiederherstellung von Einkaufswagen, das wiederholte Käufe fördert."](https://www.g2.com/de/survey_responses/dexatel-review-12995308)**

**Rating:** 5.0/5.0 stars

_— Stuart S._

[Read full review](https://www.g2.com/de/survey_responses/dexatel-review-12995308)

**["Eine Plattform für Benutzer-Authentifizierung, Benachrichtigungen und Kundenbindung"](https://www.g2.com/de/survey_responses/dexatel-review-13001300)**

**Rating:** 5.0/5.0 stars

_— Mike B._

[Read full review](https://www.g2.com/de/survey_responses/dexatel-review-13001300)

#### What Are G2 Users Discussing About Dexatel?

- [Wofür wird Dexatel verwendet?](https://www.g2.com/de/discussions/what-is-dexatel-used-for)

### [Plivo](https://www.g2.com/products/plivo/reviews)

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

**Average Rating:** 4.5/5.0

**Total Reviews:** 743

#### How Do G2 Users Rate Plivo?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.9/10 (Category avg: 8.8/10)
- **Professional Support:** 8.6/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Plivo?

- **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e)
- **Year Founded:** 2011
- **HQ Location:** Austin, TX
- **Twitter:** @plivo  
12,543 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aeb5e00415164e56e6708cc6ea032c2a52d58673d747d8868e52c569caee347&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplivo-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About Plivo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible.
- Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments.
- Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale.
- Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality.
- Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years.

##### Cons

- Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues.
- Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors.
- Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors.
- Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval.
- Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform.

#### What Are Recent G2 Reviews of Plivo?

**["Super simple and satisfying"](https://www.g2.com/survey_responses/plivo-review-12040188)**

**Rating:** 4.5/5.0 stars

_— Majd K._

[Read full review](https://www.g2.com/survey_responses/plivo-review-12040188)

**["Quick, Responsive Support and Helpful Sub-Account Breakdowns"](https://www.g2.com/survey_responses/plivo-review-12879964)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/plivo-review-12879964)

#### What Are G2 Users Discussing About Plivo?

- [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for)

### [Ozonetel](https://www.g2.com/products/ozonetel/reviews)

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries.

**Average Rating:** 4.6/5.0

**Total Reviews:** 621

#### How Do G2 Users Rate Ozonetel?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.0/10 (Category avg: 8.8/10)
- **Professional Support:** 9.2/10 (Category avg: 8.7/10)
- **Communication Varieties:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ozonetel?

- **Seller:** [Ozonetel](https://www.g2.com/sellers/ozonetel)
- **Company Website:** www.ozonetel.com
- **Year Founded:** 2007
- **HQ Location:** San Jose, California
- **Twitter:** @Ozonetel  
771 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2005f17fc26643eb98e6635bbf29a9dcb7e787107d86ba2ddfefb73c99658de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F668578%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Associate, Assistant Manager
- **Top Industries:** Financial Services, Hospital & Health Care
- **Company Size:** 62% Medium, 28% Small

#### What Do G2 Reviewers Say About Ozonetel?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Ozonetel's **ease of use** remarkable, enabling quick setup and convenient management of calls and recordings.
- Users value Ozonetel's **versatile call handling features** , enjoying convenience in managing both inbound and outbound communications.
- Users value the **effective call management** in Ozonetel, enhancing their ability to handle customer inquiries with ease.
- Users value the **excellent call quality** of Ozonetel, ensuring smooth communication and efficient call management.
- Users praise the **excellent customer support** of Ozonetel, highlighting its seamless integration and user-friendly navigation.

##### Cons

- Users find **call issues** such as delays and drops frustrating, impacting the overall customer experience.
- Users experience **connection issues** that lead to delays and unreliable support, impacting their overall experience with Ozonetel.
- Users experience **call connectivity issues** , including voice problems and delays, impacting the overall functionality of Ozonetel.
- Users often experience **connectivity issues** with Ozonetel, including long wait times and frequent disconnections during calls.
- Users experience **technical issues** like voice problems and call drops, affecting the overall functionality and experience.

#### What Are Recent G2 Reviews of Ozonetel?

**["User friendly and helps in tracking the calling minutes"](https://www.g2.com/survey_responses/ozonetel-review-8889793)**

**Rating:** 5.0/5.0 stars

_— Lakshmi M._

[Read full review](https://www.g2.com/survey_responses/ozonetel-review-8889793)

**["We get good support from Ozonetel"](https://www.g2.com/survey_responses/ozonetel-review-8823228)**

**Rating:** 5.0/5.0 stars

_— Kishore K._

[Read full review](https://www.g2.com/survey_responses/ozonetel-review-8823228)

#### What Are G2 Users Discussing About Ozonetel?

- [What is Ozonetel CloudAgent used for?](https://www.g2.com/discussions/what-is-ozonetel-cloudagent-used-for) - 2 comments

### [SleekFlow](https://www.g2.com/products/sleekflow/reviews)

SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over 2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

**Average Rating:** 4.6/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate SleekFlow?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.2/10 (Category avg: 8.8/10)
- **Professional Support:** 8.6/10 (Category avg: 8.7/10)
- **Communication Varieties:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SleekFlow?

- **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow)
- **Company Website:** sleekflow.io
- **Year Founded:** 2019
- **HQ Location:** Singapore, SG
- **Twitter:** @sleekflow\_io  
174 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8411beacfe8eee98ccf57a891aba99b7d1c3699783ac9d7e144d97594ebe7637&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsleekflow&secure%5Burl_type%5D=linkedin_company_website)  
204 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Founder
- **Top Industries:** Retail, Health, Wellness and Fitness
- **Company Size:** 73% Small, 20% Medium

#### What Do G2 Reviewers Say About SleekFlow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SleekFlow to be **very easy to implement** , thanks to helpful guidance and effective features.
- Users commend the **excellent customer support** of SleekFlow, highlighting fast responses and useful assistance for effective communication.
- Users love the **easy-to-use automation features** of SleekFlow, significantly reducing routine tasks and improving efficiency.
- Users value the **handy AI agent** of SleekFlow for efficiently qualifying leads and enhancing customer communication.
- Users find that the **time-saving automation** of SleekFlow helps them manage customer messages efficiently and effectively.

##### Cons

- Users note the **lack of essential features** in SleekFlow, wishing for improved response tracking and message management.
- Users frequently face **slow loading** issues with SleekFlow, causing frustration during message access and app performance.
- Users find the **pricing steep** for SleekFlow, especially for smaller teams, impacting accessibility and value.
- Users express concerns over **limited customization** , particularly regarding contact quotas and analytics options in SleekFlow.
- Users feel that the **limited features** of SleekFlow restrict functionality, especially for those on lower-tier plans.

#### What Are Recent G2 Reviews of SleekFlow?

**["Sleekflow Makes Multi-Channel Messaging and Automation Effortless."](https://www.g2.com/survey_responses/sleekflow-review-13065757)**

**Rating:** 4.5/5.0 stars

_— Sujal S._

[Read full review](https://www.g2.com/survey_responses/sleekflow-review-13065757)

**["SleekFlow Streamlined Our DMs and Boosted Productivity"](https://www.g2.com/survey_responses/sleekflow-review-12673937)**

**Rating:** 5.0/5.0 stars

_— Yik Wang C._

[Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937)

#### What Are G2 Users Discussing About SleekFlow?

- [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for)

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