Exotel Customer Communication Platform Pricing Overview

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Free Trial

Custom Solutions For Enterprises

We work with some of the top tech-driven companies and help them with customized cloud telephony solutions.

Dabbler

₹9,999.00

Believer

₹19,999.00

All our plans come with a no-commitment, 15-day FREE trial.

Don't look from a distance, now play with the product!

Use your Exotel account, get your hands dirty with custom call flows and integrations with your CRM, Helpdesk etc. Everything works just the same in a trial account and get Rs. 1000 worth free usage (Calls & SMS) to explore and test the platform out.

For mid-to large enterprises keen on demoing the platform with any special requirements, contact us at:
https://exotel.com/contact-us-enterprise/

Pricing information for Exotel Customer Communication Platform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Exotel Customer Communication Platform must be conducted with the seller.

Pricing information was last updated on October 09, 2024

Top-Rated Alternatives

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Exotel Customer Communication Platform Alternatives Pricing

The following is a quick overview of editions offered by other Communication Platform as a Service (cPaaS) Platforms

Plivo Starter	Starting at $25.00Per Month	$10 free credits AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing Vibe Agent Builder Vibe QA Agent (Coming Soon) Knowledge Base Integrations: Salesforce, Hubspot. Zoho, Shopify, Zendesk, and more Channels: Incoming Calls, WhatsApp Message, WhatsApp Call, Chat, Slack Coverage: US, India Verify APIs for OTP/2FA (Coverage: US only) Additional usage charges Show More
Dotdigital Email & SMS	Contact Us	For marketing teams with a need for basic multi-channel marketing automation. Single customer view (30 days) Email & SMS marketing Transactional email & SMS Landing pages and forms Automation Single account analytics Product recommendations Last-touch revenue attribution model eRFM customer modelling Web behavior tracking Integrations AI-powered campaign & subject line assistant 600 data fields 4,000/hour API limit Sandbox account 24/5 support Show More
OneSignal Free	Free	Start with OneSignal's Free Plan which offers powerful messaging with an easy setup. 10,000 free monthly email sends Unlimited mobile push sends In-App messaging Unlimited API sends Access to Journeys

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Exotel Customer Communication Platform alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Exotel Customer... Pricing Reviews

(2)

Priyanka M.

Customer Support Associate

Small-Business (50 or fewer emp.)

3/31/2026

"All Customer Communications in One Place for Easy Tracking and Faster Resolution"

5/5

What do you like best about Exotel Customer Communication Platform?

What I like best about the Exotel Customer Communication Platform is that it records all customer communications in one place, making it easy to track interactions and resolve issues accurately and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Exotel Customer Communication Platform?

I dislike about the Exotel Customer Communication Platform is that the reporting can be delayed and sometimes reflects inaccurate data on the calls handled by each person, which makes tracking performance and accountability difficult. Review collected by and hosted on G2.com.

What problems is Exotel Customer Communication Platform solving and how is that benefiting you?

The Exotel Customer Communication Platform helps in tracking all customer communications in one place, enabling us to handle and resolve customer issues efficiently over calls. This improves response time, ensures better support, and serves as an effective communication medium that benefits overall business operations. Review collected by and hosted on G2.com.

Heena B.

Talent Acquisition Manager

Mid-Market (51-1000 emp.)

11/24/2023

"Streamlining Communication with Efficiency and Reliability"

2.5/5

What do you like best about Exotel Customer Communication Platform?

friendly interface, robust features for business communication, and reliable customer support. Review collected by and hosted on G2.com.

What do you dislike about Exotel Customer Communication Platform?

pricing structures, the learning curve for certain features, or specific functionality requirements that may not be fully met. Review collected by and hosted on G2.com.

What problems is Exotel Customer Communication Platform solving and how is that benefiting you?

1.Student Communication, 2.Customer Support: as Lawsikho offers customer support services, Exotel was used for managing and tracking customer inquiries and providing support via phone.

3.Automated Notifications: Exotel was employed for sending automated notifications, reminders, or alerts to students regarding classes, assignments, or important announcements. Review collected by and hosted on G2.com.