Exotel Customer Communication Platform Pricing Overview

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Free Trial

Custom Solutions For Enterprises

We work with some of the top tech-driven companies and help them with customized cloud telephony solutions.

Dabbler

₹9,999.00

Believer

₹19,999.00

All our plans come with a no-commitment, 15-day FREE trial.

Don't look from a distance, now play with the product!

Use your Exotel account, get your hands dirty with custom call flows and integrations with your CRM, Helpdesk etc. Everything works just the same in a trial account and get Rs. 1000 worth free usage (Calls & SMS) to explore and test the platform out.

For mid-to large enterprises keen on demoing the platform with any special requirements, contact us at:
https://exotel.com/contact-us-enterprise/

Pricing information for Exotel Customer Communication Platform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Exotel Customer Communication Platform must be conducted with the seller.

Pricing information was last updated on October 09, 2024

Top-Rated Alternatives

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Exotel Customer Communication Platform Alternatives Pricing

The following is a quick overview of editions offered by other Communication Platform as a Service (cPaaS) Platforms

Plivo Starter	Starting at $25.00Per Month	$10 free credits AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing Vibe Agent Builder Vibe QA Agent (Coming Soon) Knowledge Base Integrations: Salesforce, Hubspot. Zoho, Shopify, Zendesk, and more Channels: Incoming Calls, WhatsApp Message, WhatsApp Call, Chat, Slack Coverage: US, India Verify APIs for OTP/2FA (Coverage: US only) Additional usage charges Show More
Dotdigital Email & SMS	Contact Us	For marketing teams with a need for basic multi-channel marketing automation. Single customer view (30 days) Email & SMS marketing Transactional email & SMS Landing pages and forms Automation Single account analytics Product recommendations Last-touch revenue attribution model eRFM customer modelling Web behavior tracking Integrations AI-powered campaign & subject line assistant 600 data fields 4,000/hour API limit Sandbox account 24/5 support Show More
OneSignal Free	Free	Start with OneSignal's Free Plan which offers powerful messaging with an easy setup. 10,000 free monthly email sends Unlimited mobile push sends In-App messaging Unlimited API sends Access to Journeys

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Exotel Customer Communication Platform alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Exotel Customer Communication Platform Pricing Reviews

(2)

Siraj U.

Product Marketing Manager

Small-Business (50 or fewer emp.)

3/9/2023

"Best cloud telephone service provider"

4/5

What do you like best about Exotel Customer Communication Platform?

Its simple and easy to set up the service, the call data and recordings can be easily accessed. In all these years that we have been using their service, we have never really faced any kind of major service related issues. Review collected by and hosted on G2.com.

What do you dislike about Exotel Customer Communication Platform?

The pricing is a bit on the higher side, especially the sms service cost which is way higher than those offered in the market. Also there could be lot more user data that could be made available which is currently missing. Review collected by and hosted on G2.com.

What problems is Exotel Customer Communication Platform solving and how is that benefiting you?

We are primarily using the service for our order verification calls for all our Cash on Delivery orders. With the automated call option we have enabled a secondary layer of confirmation from the users end to confirm or cancel an order. Thus avoiding any kind of manual intervention. Review collected by and hosted on G2.com.

Heena B.

Mid-Market (51-1000 emp.)

11/24/2023

"Streamlining Communication with Efficiency and Reliability"

2.5/5

What do you like best about Exotel Customer Communication Platform?

friendly interface, robust features for business communication, and reliable customer support. Review collected by and hosted on G2.com.

What do you dislike about Exotel Customer Communication Platform?

pricing structures, the learning curve for certain features, or specific functionality requirements that may not be fully met. Review collected by and hosted on G2.com.

What problems is Exotel Customer Communication Platform solving and how is that benefiting you?

1.Student Communication, 2.Customer Support: as Lawsikho offers customer support services, Exotel was used for managing and tracking customer inquiries and providing support via phone.

3.Automated Notifications: Exotel was employed for sending automated notifications, reminders, or alerts to students regarding classes, assignments, or important announcements. Review collected by and hosted on G2.com.