[ Exotel ... Reviews ](https://www.g2.com/products/exotel-customer-communication-platform/reviews) [ Exotel ... Reviews ](https://www.g2.com/products/exotel-customer-communication-platform/reviews) # Exotel Customer Communication Platform Pricing Overview [Editedit](https://my.g2.com/exotel-customer-communication-platform/pricings) Free Trial Custom Solutions For Enterprises We work with some of the top tech-driven companies and help them with customized cloud telephony solutions. Dabbler ₹9,999.00 - 5 months validity - ₹ 4,999 rental - ₹ 5,000 Call/SMS balance - 3 Agents - 1 Exophone - Unlimited Channels - Multilevel IVR Show More Believer ₹19,999.00 - 11 months validity - ₹ 10,499 rental - ₹ 9,500 Call/SMS balance - 6 Agents - 2 Exophones - Unlimited Channels - Multilevel IVR Show More All our plans come with a no-commitment, 15-day FREE trial. Don't look from a distance, now play with the product! Use your Exotel account, get your hands dirty with custom call flows and integrations with your CRM, Helpdesk etc. Everything works just the same in a trial account and get Rs. 1000 worth free usage (Calls & SMS) to explore and test the platform out. For mid-to large enterprises keen on demoing the platform with any special requirements, contact us at: https://exotel.com/contact-us-enterprise/ Pricing information for Exotel Customer Communication Platform is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Exotel Customer Communication Platform must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More [ ![TextUs](https://images.g2crowd.com/uploads/product/hd_favicon/40fc82cefc85b06f32b4c3afe67b26de/textus.svg "TextUs") Sponsored TextUs 4.7/5 (629) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Ozonetel](https://images.g2crowd.com/uploads/product/hd_favicon/f2d24ddcc42f071094777a049ecccae3/ozonetel.svg "Ozonetel") Ozonetel 4.6/5 (621) ](https://www.g2.com/products/ozonetel/reviews) [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5 (743) ](https://www.g2.com/products/plivo/reviews) [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5 (453) ](https://www.g2.com/products/twilio/reviews) [ View All Alternatives ](https://www.g2.com/products/exotel-customer-communication-platform/competitors/alternatives) ## Exotel Customer Communication Platform Alternatives Pricing The following is a quick overview of editions offered by other [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) | ![Plivo](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png) [Plivo](https://www.g2.com/products/plivo/reviews) ##### Starter | Starting at $25.00Per Month | - $10 free credits - AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing - Vibe Agent Builder - Vibe QA Agent (Coming Soon) - Knowledge Base - Integrations: Salesforce, Hubspot. Zoho, Shopify, Zendesk, and more - Channels: Incoming Calls, WhatsApp Message, WhatsApp Call, Chat, Slack - Coverage: US, India - Verify APIs for OTP/2FA (Coverage: US only) - Additional usage charges [Show More](javascript:void(0);) | | ![SlickText](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7441fc8f40f32dff95af4e9a83e1a038/slicktext.png) [SlickText](https://www.g2.com/products/slicktext/reviews) ##### 14-Day Trial | Free Trial | - Free Incoming Messages - Unlimited contacts - Picture messaging - Live chat support | | ![Braze](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e6d9338f250174ed915e718b8144e5a/braze.jpg) [Braze](https://www.g2.com/products/braze/reviews) ##### Braze Go | Contact Us | For early-stage growth teams looking to activate customer data and launch personalized cross-channel messaging. - Core Braze features & functionality | Various alternatives pricing & plans Free Trial Pricing information for the above various Exotel Customer Communication Platform alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Exotel Customer... Pricing Reviews (2) ![Priyanka M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka M.") PM Priyanka M. Customer Support Associate Small-Business (50 or fewer emp.) 3/31/2026 More Options - "All Customer Communications in One Place for Easy Tracking and Faster Resolution" 5/5 What do you like best about Exotel Customer Communication Platform? What I like best about the Exotel Customer Communication Platform is that it records all customer communications in one place, making it easy to track interactions and resolve issues accurately and efficiently. Review collected by and hosted on G2.com. What do you dislike about Exotel Customer Communication Platform? I dislike about the Exotel Customer Communication Platform is that the reporting can be delayed and sometimes reflects inaccurate data on the calls handled by each person, which makes tracking performance and accountability difficult. Review collected by and hosted on G2.com. What problems is Exotel Customer Communication Platform solving and how is that benefiting you? The Exotel Customer Communication Platform helps in tracking all customer communications in one place, enabling us to handle and resolve customer issues efficiently over calls. This improves response time, ensures better support, and serves as an effective communication medium that benefits overall business operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heena B.") HB Heena B. Talent Acquisition Manager Mid-Market (51-1000 emp.) 11/24/2023 More Options - "Streamlining Communication with Efficiency and Reliability" 2.5/5 What do you like best about Exotel Customer Communication Platform? friendly interface, robust features for business communication, and reliable customer support. Review collected by and hosted on G2.com. What do you dislike about Exotel Customer Communication Platform? pricing structures, the learning curve for certain features, or specific functionality requirements that may not be fully met. Review collected by and hosted on G2.com. What problems is Exotel Customer Communication Platform solving and how is that benefiting you? 1.Student Communication, 2.Customer Support: as Lawsikho offers customer support services, Exotel was used for managing and tracking customer inquiries and providing support via phone. 3.Automated Notifications: Exotel was employed for sending automated notifications, reminders, or alerts to students regarding classes, assignments, or important announcements. Review collected by and hosted on G2.com. Show More 5/27/2025 Validated ReviewerIncentivizedSource: G2 invite Exotel Customer Communication Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06bd5352fdfc9a31bf0c1cbf1549b614/ozonetel.png "Product Avatar Image") Ozonetel 4.6/5 (625) [ Compare Now ](https://www.g2.com/compare/exotel-customer-communication-platform-vs-ozonetel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d78c8cb7e73ef571783c4f48b77461dc/ameyo-by-exotel-cloud-contact-center.png "Product Avatar Image") Ameyo by Exotel Cloud... 4.3/5 (251) [ Compare Now ](https://www.g2.com/compare/ameyo-by-exotel-cloud-contact-center-vs-exotel-customer-communication-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5 (2,505) [ Compare Now ](https://www.g2.com/compare/exotel-customer-communication-platform-vs-talkdesk) ##### Categories on G2 [ RCS Business Messaging ](https://www.g2.com/categories/rcs-business-messaging)[ Communication Platform as a Service (CPaaS) ](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) ##### Explore More [ Top-rated e-commerce software for selling office supplies ](https://www.g2.com/discussions/top-rated-e-commerce-software-for-selling-office-supplies)[ Best SEO tools for my small online business ](https://www.g2.com/discussions/seo-tools-best-seo-tools-for-my-small-online-business)[ Best platform for secure file transfers in corporate offices ](https://www.g2.com/discussions/best-platform-for-secure-file-transfers-in-corporate-offices) [ Best sales intelligence software ](https://www.g2.com/discussions/help-me-find-the-best-sales-intelligence-software-for-2025)[ Best online backup software solutions ](https://www.g2.com/discussions/what-are-some-best-online-backup-software-solutions)[ Pros and Cons Details ](https://www.g2.com/products/exotel-customer-communication-platform/reviews?qs=pros-and-cons) Show More [ Top-rated e-commerce software for selling office supplies ](https://www.g2.com/discussions/top-rated-e-commerce-software-for-selling-office-supplies)[ Best SEO tools for my small online business ](https://www.g2.com/discussions/seo-tools-best-seo-tools-for-my-small-online-business)[ Best platform for secure file transfers in corporate offices ](https://www.g2.com/discussions/best-platform-for-secure-file-transfers-in-corporate-offices) [ Best sales intelligence software ](https://www.g2.com/discussions/help-me-find-the-best-sales-intelligence-software-for-2025)[ Best online backup software solutions ](https://www.g2.com/discussions/what-are-some-best-online-backup-software-solutions)[ Pros and Cons Details ](https://www.g2.com/products/exotel-customer-communication-platform/reviews?qs=pros-and-cons)