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Dotdigital Pricing Overview

Free Trial

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

9%

Perceived Cost

$$$$$

Dotdigital Pricing Reviews

(2)
Verified User in Consulting
EC
Small-Business (50 or fewer emp.)
"Excellent email platform, with brilliant customer service and training."
What do you like best about Dotdigital?

Fantastic user interface, great email system. I have been using the platform for over 10 years now, recently upgraded to the CXDP plan to provide more digital integration of our email, socials and crm systems. Excellent customer service and very helpful trainers. Review collected by and hosted on G2.com.

What do you dislike about Dotdigital?

Price could be cheaper and discounts for not for profit industry could be more generous. Review collected by and hosted on G2.com.

Response from Gemma Irish of Dotdigital

Hi there,

Thanks so much for your review!

Regards

Gemma I

Tom W.
TW
"Effective for Segmentation, Needs Improved Link Management"
What do you like best about Dotdigital?

With Dotdigital, I really like that we're able to segment our audience and ensure that each user receives bespoke emails. This is especially helpful for targeting users further into the buying cycle with more tailored content. I appreciate that Dotdigital allows us to hone in on the content we send to different markets, making it more bespoke to international audiences and reflecting their culture. This helps them feel part of a community, rather than just being international students. Review collected by and hosted on G2.com.

What do you dislike about Dotdigital?

I'm not aware of a feature that allows us to quickly find and replace things like links to pages. We might change a domain, for instance, from Credit UK to AC UK or a rebrand, and this requires our email team to manually go through every campaign email and change these domains. This is a very laborious manual task for a human. We've spoken to our success managers who were unable to help us with this. Review collected by and hosted on G2.com.

Response from Rob Hughes of Dotdigital

Hey Tom,

Thanks for the review and feedback.

We appreciate it!

Regards,

Rob H

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Dotdigital