Best Enterprise Communication Platform as a Service (cPaaS) Platforms

How Many Communication Platform as a Service (cPaaS) Platforms Products Does G2 Track?

Total Products under this Category: 218

Category Stats (Sep 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Mobile Message (+1.74%) - Among all products in this category, Mobile Message recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Communication Platform as a Service (cPaaS) Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 9,200+ Authentic Reviews
  • 218+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Communication Platform as a Service (cPaaS) Platforms

G2 Grid® for Communication Platform as a Service (cPaaS) Platforms plotting products by satisfaction and market presence

Highlighted products: Dexatel, Webex Connect, Twilio, Dotdigital, Bandwidth, Sendbird, Infobip, and Plivo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.json?focus%5B%5D=dexatel&focus%5B%5D=webex-connect&focus%5B%5D=twilio&focus%5B%5D=dotdigital&focus%5B%5D=bandwidth-bandwidth&focus%5B%5D=sendbird&focus%5B%5D=infobip&focus%5B%5D=plivo&segment=enterprise)

Dexatel

Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale.

Average Rating: 5.0/5.0

Total Reviews: 52

How Do G2 Users Rate Dexatel?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.3/10 (Category avg: 8.8/10)
  • Professional Support: 9.6/10 (Category avg: 8.7/10)
  • Unified Communications: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Dexatel?

  • Seller: Dexatel
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Tallinn, EE
  • Twitter: @dexatel
    58 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Financial Services
  • Company Size: 44% Medium, 29% Small

What Do G2 Reviewers Say About Dexatel?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy and reliable API integration of Dexatel, which streamlines workflows and saves time.
  • Users value the ease of use of Dexatel, making workflows quick, accurate, and efficient for their teams.
  • Users appreciate the reliability of Dexatel, finding it efficient and time-saving for their workflow.
  • Users appreciate the time-saving features of Dexatel, enjoying a quick and accurate workflow in verifying contacts.
  • Users value the time-saving efficiency of Dexatel Verify, streamlining workflows with quick and accurate contact verification.

What Are Recent G2 Reviews of Dexatel?

What Are G2 Users Discussing About Dexatel?

Webex Connect

Webex Connect é uma plataforma de Comunicações como Serviço (CPaaS) para empresas que permite a automação rápida de jornadas de clientes em múltiplos canais. A plataforma facilita para as empresas interagirem com seus clientes em qualquer lugar do mundo em qualquer canal -- SMS, Voz, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp e outros aplicativos de mensagens. Webex Connect automatiza a orquestração dessas interações com sistemas de backend. Um construtor visual de arrastar e soltar permite criar e lançar fluxos que funcionam em canais e sistemas. Com seu conjunto de ferramentas de baixo código e motor de execução de alto desempenho, o Webex Connect permite que desenvolvedores, gerentes de produto e arquitetos acelerem seus projetos de transformação digital.

Average Rating: 4.5/5.0

Total Reviews: 104

How Do G2 Users Rate Webex Connect?

  • the product tem sido um bom parceiro comercial?: 9.4/10 (Category avg: 9.0/10)
  • Facilidade de integração: 8.7/10 (Category avg: 8.8/10)
  • Suporte Profissional: 8.9/10 (Category avg: 8.7/10)
  • Comunicações Unificadas: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Webex Connect?

  • Vendedor: Cisco
  • Website da Empresa:
  • Ano de Fundação: 1984
  • Localização da Sede: San Jose, CA
  • Twitter: @Cisco
    720,366 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    95,294 funcionários no LinkedIn®

Who Uses This Product?

  • Top Industries: Tecnologia da Informação e Serviços, Serviços ao Consumidor
  • Company Size: 44% Medium, 39% Small

What Do G2 Reviewers Say About Webex Connect?

AI-generated summary from verified user reviews

Pros
  • Os usuários apreciam a facilidade de uso do Webex Connect, permitindo uma comunicação eficiente e organização da equipe.
  • Os usuários apreciam as ferramentas de automação intuitivas do Webex Connect, que simplificam a criação de fluxos de trabalho e aumentam a produtividade da equipe.
  • Os usuários apreciam a facilidade de criar mensagens automatizadas em múltiplos canais com o Webex Connect, simplificando significativamente os fluxos de trabalho de comunicação.
  • Os usuários valorizam a confiabilidade do Webex Connect, experimentando chamadas estáveis e desempenho consistente para operações diárias eficientes.
  • Os usuários valorizam a eficiência do Webex Connect para comunicação sem interrupções e recursos de reunião confiáveis em várias regiões.
Cons
  • Os usuários estão frustrados com a estrutura de preços cara do Webex Connect, especialmente com os custos de mensagens de alto volume.
  • Os usuários muitas vezes acham a configuração complexa do Webex Connect desafiadora, especialmente para aqueles que não têm expertise técnica.
  • Os usuários encontram problemas de conectividade que dificultam transições suaves de chamadas e complicam a experiência de login para outros.
  • Os usuários acham a navegação difícil do Webex Connect desafiadora, especialmente ao tentar localizar configurações e documentação.
  • Os usuários acham a configuração difícil do Webex Connect desafiadora, especialmente para aqueles que não têm expertise técnica.

What Are Recent G2 Reviews of Webex Connect?

Twilio

As principais empresas de hoje confiam na Plataforma de Engajamento do Cliente (CEP) da Twilio para construir relacionamentos diretos e personalizados com seus clientes em todo o mundo. A Twilio permite que as empresas usem comunicações e dados para adicionar inteligência e segurança a cada etapa da jornada do cliente, desde vendas até marketing, crescimento, atendimento ao cliente e muitos outros casos de uso de engajamento de forma flexível e programática. Em 180 países, milhões de desenvolvedores e centenas de milhares de empresas usam a Twilio para criar experiências mágicas para seus clientes.

Average Rating: 4.1/5.0

Total Reviews: 458

How Do G2 Users Rate Twilio?

  • the product tem sido um bom parceiro comercial?: 8.0/10 (Category avg: 9.0/10)
  • Facilidade de integração: 8.1/10 (Category avg: 8.8/10)
  • Suporte Profissional: 6.7/10 (Category avg: 8.7/10)
  • Comunicações Unificadas: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Twilio?

  • Vendedor: Twilio
  • Website da Empresa:
  • Ano de Fundação: 2008
  • Localização da Sede: San Francisco, CA
  • Twitter: @twilio
    81,644 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    7,801 funcionários no LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Engenheiro de Software Sênior
  • Top Industries: Software de Computador, Tecnologia da Informação e Serviços
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Twilio?

AI-generated summary from verified user reviews

Pros
  • Os usuários destacam a facilidade de uso do Twilio, facilitando a tomada de decisões rápidas e a integração perfeita com os sistemas.
  • Os usuários elogiam a Twilio por suas integrações fáceis, melhorando os fluxos de trabalho de comunicação e aumentando a eficiência geral dos negócios.
  • Os usuários valorizam as extensas integrações da Twilio, tornando fácil conectar e implementar em várias aplicações sem esforço.
  • Os usuários valorizam o Twilio por sua configuração fácil, permitindo uma integração perfeita em várias aplicações com esforço mínimo.
  • Os usuários destacam a fácil integração da API da Twilio com sistemas de CRM, melhorando a comunicação e a eficiência do fluxo de trabalho.
Cons
  • Os usuários acham que os preços da Twilio são muito caros, especialmente desafiadores para startups de pequeno porte, apesar da qualidade do serviço.
  • Os usuários relatam suporte ao cliente ruim da Twilio, com respostas lentas afetando a experiência geral do usuário e a satisfação.
  • Os usuários acham a configuração difícil do Twilio desafiadora, especialmente para aqueles sem habilidades de programação ou conhecimento técnico.
  • Os usuários acham a configuração complexa para recursos avançados como IVR e fluxos de trabalho multicanal desafiadora para equipes menores.
  • Os usuários consideram o conhecimento técnico necessário para o Twilio essencial, tornando-o desafiador para não desenvolvedores utilizarem de forma eficaz.

What Are Recent G2 Reviews of Twilio?

What Are G2 Users Discussing About Twilio?

Dotdigital

Dotdigital é uma plataforma global de engajamento de clientes, automação de marketing e dados que ajuda você e suas equipes de marketing a criar experiências conectadas e personalizadas em todos os canais. Você pode reunir todos os seus dados de clientes, entender seu público e automatizar jornadas que geram resultados reais. O que você pode fazer com Dotdigital - Construa e automatize campanhas por e-mail, SMS, web, WhatsApp, social e mais - Use IA para prever intenções, personalizar mensagens e melhorar o desempenho - Crie uma visão única do cliente conectando Shopify, Magento, seu CRM e mais - Alcance públicos B2B, B2C e sem fins lucrativos com jornadas que se adaptam aos seus objetivos Por que os profissionais de marketing escolhem Dotdigital - Fácil de usar para profissionais de marketing do dia a dia - Escala com seus dados, canais e equipes - Ajuda você a entregar experiências de cliente oportunas e relevantes - Comprovado para aumentar o engajamento, conversões e lealdade Um pouco mais sobre Dotdigital: - Fomos fundados em 1999 e anteriormente éramos conhecidos como Dotmailer - Mais de 4.000 marcas em todo o mundo usam Dotdigital para crescer relacionamentos com clientes - Nossa sede está localizada em London Bridge, Reino Unido - Mais de 450 funcionários ajudando clientes globalmente, incluindo no Reino Unido, EUA, Europa e JAPAC - Temos orgulho de ser a primeira plataforma de automação de marketing neutra em carbono do mundo - Possuímos certificações ISO14001, ISO 27701 e ISO27001 Saiba mais em dotdigital.com.

Average Rating: 4.4/5.0

Total Reviews: 1,209

How Do G2 Users Rate Dotdigital?

  • the product tem sido um bom parceiro comercial?: 8.6/10 (Category avg: 9.0/10)
  • Facilidade de integração: 8.0/10 (Category avg: 8.8/10)
  • Suporte Profissional: 8.8/10 (Category avg: 8.7/10)
  • Comunicações Unificadas: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Dotdigital?

  • Vendedor: Dotdigital
  • Website da Empresa:
  • Ano de Fundação: 1999
  • Localização da Sede: London Bridge, London
  • Twitter: @dotdigital
    15,898 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    468 funcionários no LinkedIn®

Who Uses This Product?

  • Who Uses This: Gerente de Marketing, Executivo de Marketing
  • Top Industries: Varejo, Marketing e Publicidade
  • Company Size: 46% Medium, 40% Small

What Do G2 Reviewers Say About Dotdigital?

AI-generated summary from verified user reviews

Pros
  • Os usuários elogiam o Dotdigital por sua facilidade de uso, tornando o gerenciamento de campanhas e a segmentação de público diretos e eficientes.
  • Os usuários elogiam a Dotdigital por seu excelente suporte ao cliente, fornecendo assistência rápida e útil de forma consistente quando necessário.
  • Os usuários apreciam o suporte excepcional da Dotdigital, tornando a configuração fácil e garantindo uma experiência tranquila.
  • Os usuários valorizam o Dotdigital por sua interface amigável, suporte útil e recursos eficazes de marketing por e-mail.
  • Os usuários valorizam as extensas opções de personalização e as poderosas integrações no Dotdigital, aprimorando suas estratégias de marketing e a eficácia das campanhas.
Cons
  • Os usuários observam a falta de recursos ausentes como segmentação avançada e opções de edição mais fáceis no Dotdigital.
  • Os usuários enfrentam uma curva de aprendizado acentuada com a configuração do Dotdigital, tornando a integração intensiva e demorada.
  • Os usuários acham os recursos limitados do Dotdigital restritivos, impactando as versões de jornada de e-mail e a adaptabilidade dos relatórios.
  • Os usuários acham a biblioteca de imagens complicada e têm problemas para integrar o Dotdigital com o Adobe Commerce de forma eficaz.
  • Os usuários enfrentam problemas de e-mail com o Dotdigital, incluindo desafios de relatórios e limitações nas opções de segmentação e modelos.

What Are Recent G2 Reviews of Dotdigital?

What Are G2 Users Discussing About Dotdigital?

Bandwidth

A largura de banda é a plataforma universal de comunicações que simplifica como as empresas oferecem experiências globais integradas. É flexível, pronta para integrar-se com toda a sua pilha de comunicações. Construída em nossa própria rede global para uma confiabilidade incomparável. E está fundamentada tanto na expertise em telecomunicações quanto em software do mundo real. Assim, você pode criar experiências excepcionais para os clientes—em qualquer lugar do mundo.

Average Rating: 4.4/5.0

Total Reviews: 456

How Do G2 Users Rate Bandwidth?

  • the product tem sido um bom parceiro comercial?: 9.0/10 (Category avg: 9.0/10)
  • Facilidade de integração: 8.1/10 (Category avg: 8.8/10)
  • Suporte Profissional: 8.3/10 (Category avg: 8.7/10)
  • Comunicações Unificadas: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Bandwidth?

  • Vendedor: Bandwidth
  • Website da Empresa:
  • Ano de Fundação: 1999
  • Localização da Sede: Raleigh, NC
  • Twitter: @bandwidth
    10,453 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    1,243 funcionários no LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Proprietário
  • Top Industries: Telecomunicações, Tecnologia da Informação e Serviços
  • Company Size: 44% Small, 36% Medium

What Do G2 Reviewers Say About Bandwidth?

AI-generated summary from verified user reviews

Pros
  • Os usuários acham que a facilidade de uso no portal da Bandwidth torna a portabilidade simples e amigável.
  • Os usuários elogiam a Bandwidth por seu excelente suporte ao cliente e gestão de contas responsiva, melhorando a experiência geral.
  • Os usuários elogiam o excelente atendimento ao cliente da Bandwidth, destacando a prestatividade e a capacidade de resposta da equipe de suporte.
  • Os usuários apreciam a alta confiabilidade da Bandwidth, com uma conexão confiável e excelente qualidade de chamada para necessidades empresariais.
  • Os usuários apreciam a facilidade de navegação do portal da Bandwidth, simplificando efetivamente o rastreamento de chamadas e a gestão de contas.
Cons
  • Os usuários acham os processos complexos para suporte e transições para OAuth desafiadores e complicados de navegar.
  • Os usuários expressam frustração com o pobre atendimento ao cliente, citando dificuldades na gestão de bilhetes e falta de suporte responsivo.
  • Os usuários enfrentam problemas de mensagens com logs limitados e formatação, afetando o gerenciamento de tickets e a usabilidade geral.
  • Os usuários expressam frustração com restrições de tempo devido a atualizações de senha restritivas e respostas atrasadas do suporte que impactam sua experiência.
  • Os usuários experimentam atrasos nos tempos de resposta do suporte, tornando a resolução de problemas frustrante e menos conveniente.

What Are Recent G2 Reviews of Bandwidth?

What Are G2 Users Discussing About Bandwidth?

Sendbird

Sendbird é uma plataforma de agentes de IA omnicanal projetada para melhorar a experiência do cliente, facilitando conversas autônomas de suporte e vendas. Esta solução inovadora permite que as empresas se envolvam com os clientes em vários canais, garantindo que agentes humanos permaneçam disponíveis para consultas mais complexas. Ao aproveitar a tecnologia de IA, Sendbird capacita as empresas a se comunicarem proativamente com seus clientes, promovendo conexões mais profundas e aumentando a satisfação do cliente. Principalmente voltado para empresas que buscam melhorar seus processos de atendimento ao cliente e vendas, o Sendbird atende a uma ampla gama de indústrias, incluindo e-commerce, finanças e telecomunicações. A plataforma é particularmente benéfica para organizações que gerenciam um alto volume de interações com clientes e precisam de um tratamento eficiente dessas conversas. Ao automatizar consultas e interações rotineiras, as empresas podem alocar seus recursos humanos para questões mais complexas, otimizando a eficiência operacional e melhorando a qualidade geral do serviço. Uma das características de destaque do Sendbird é sua integração perfeita com canais de comunicação existentes, permitindo que as empresas mantenham uma presença consistente em várias plataformas. Esta abordagem omnicanal garante que os clientes possam buscar suporte ou consultas de vendas através de seu meio preferido, seja chat, e-mail ou redes sociais. Além disso, as capacidades de IA do Sendbird permitem que a plataforma inicie mensagens de negócios proativas, reengajando os clientes e melhorando sua experiência geral. Esta comunicação proativa não só atende às necessidades dos clientes, mas também as antecipa, levando a um aumento da satisfação e lealdade. As robustas APIs de comunicação da plataforma diferenciam ainda mais o Sendbird de outras soluções no mercado. Essas APIs são projetadas para serem escaláveis e adaptáveis, permitindo que as empresas criem agentes de IA personalizados que atendam às suas necessidades específicas. Essa flexibilidade permite que as organizações desenvolvam soluções personalizadas que ressoem com seu público-alvo, garantindo que as interações com os clientes sejam significativas e eficazes. Além disso, o design premiado do Sendbird destaca seu compromisso em oferecer experiências de comunicação de alta qualidade que priorizam o engajamento do usuário. O Sendbird combina efetivamente tecnologia avançada de IA com uma estrutura de comunicação abrangente, destacando-se no campo das soluções de engajamento do cliente. Ao automatizar tarefas rotineiras e permitir um alcance proativo, a plataforma melhora as interações com os clientes enquanto apoia as empresas na realização de seus objetivos operacionais. Com seu foco em manter o envolvimento humano para consultas complexas, o Sendbird equilibra eficiência e personalização, tornando-se uma ferramenta valiosa para empresas que buscam elevar a experiência do cliente.

Average Rating: 4.6/5.0

Total Reviews: 120

How Do G2 Users Rate Sendbird?

  • the product tem sido um bom parceiro comercial?: 9.1/10 (Category avg: 9.0/10)
  • Facilidade de integração: 8.7/10 (Category avg: 8.8/10)
  • Suporte Profissional: 9.0/10 (Category avg: 8.7/10)
  • Comunicações Unificadas: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Sendbird?

  • Vendedor: Sendbird
  • Website da Empresa:
  • Ano de Fundação: 2013
  • Localização da Sede: San Mateo, California
  • Twitter: @SendBird
    4,840 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    259 funcionários no LinkedIn®

Who Uses This Product?

  • Who Uses This: Membro da Equipe de Experiência do Estudante, Gerente de Produto
  • Top Industries: Software de Computador, Saúde, Bem-estar e Fitness
  • Company Size: 47% Medium, 31% Small

What Do G2 Reviewers Say About Sendbird?

AI-generated summary from verified user reviews

Pros
  • Os usuários acham o Sendbird fácil de usar e navegar, melhorando sua comunicação e produtividade geral sem esforço.
  • Os usuários elogiam o Sendbird por seu suporte ao cliente pontual e claro, garantindo uma integração suave e comunicação aprimorada.
  • Os usuários valorizam a interface de usuário suave e o suporte ao cliente eficaz, melhorando as operações diárias e a eficiência da comunicação.
  • Os usuários adoram as integrações fáceis do Sendbird, achando-as simples de implementar e confiáveis para chats em tempo real.
  • Os usuários valorizam a configuração fácil do Sendbird, permitindo uma integração suave em suas operações sem complicações.
Cons
  • Os usuários acham o Sendbird caro e muitas vezes inadequado, especialmente para empresas de médio porte com orçamentos limitados.
  • Os usuários acham a curva de aprendizado desafiadora, especialmente durante a configuração inicial e a integração para novos usuários.
  • Os usuários acham o alto custo do Sendbird desafiador, especialmente para empresas de médio porte e startups com orçamentos limitados.
  • Os usuários expressam preocupações sobre limitações de custo com o Sendbird, enfrentando remoções inesperadas de recursos e preços altos para empresas de médio porte.
  • Os usuários acham que a configuração difícil do Sendbird desafia o processo de integração deles e aumenta a curva de aprendizado para os novatos.

What Are Recent G2 Reviews of Sendbird?

What Are G2 Users Discussing About Sendbird?

Infobip

A Infobip é uma plataforma global de comunicações em nuvem com foco em IA que permite às empresas criar experiências conectadas para os clientes em marketing, vendas e suporte - a partir de uma única plataforma nativamente construída. Através de uma plataforma, a Infobip oferece soluções de engajamento omnicanal, identidade, autenticação e centro de contato através de SMS, WhatsApp, Email, Viber, Voz e mais, ajudando as marcas a simplificar as comunicações com os clientes, impulsionar o crescimento e melhorar a lealdade. A infraestrutura da Infobip alcança mais de 7 bilhões de dispositivos móveis em seis continentes através de mais de 10.000 conexões, incluindo mais de 800 conexões diretas com operadoras - uma das maiores redes de operadoras da indústria. Novo na Infobip? Comece gratuitamente, sem necessidade de cartão de crédito. O portal de autoatendimento da Infobip permite que as empresas se inscrevam e comecem a testar em minutos. Explore SMS, WhatsApp, Email, Viber e Voz em um teste gratuito com até 100 mensagens incluídas. Quando estiver pronto para escalar, escolha um modelo de pagamento conforme o uso para uma utilização flexível, ou opte por pacotes de volume com integração dedicada, suporte e serviços profissionais. Seja você uma startup explorando sua primeira campanha ou uma empresa gerenciando bilhões de interações globalmente, a Infobip tem um caminho que se adapta. Fundada em 2006 pelo CEO Silvio Kutić e Izabel Jelenić. Sediada em Londres com escritórios em 6 continentes.

Average Rating: 4.3/5.0

Total Reviews: 57

How Do G2 Users Rate Infobip?

  • the product tem sido um bom parceiro comercial?: 8.6/10 (Category avg: 9.0/10)
  • Facilidade de integração: 9.4/10 (Category avg: 8.8/10)
  • Suporte Profissional: 8.3/10 (Category avg: 8.7/10)
  • Comunicações Unificadas: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Infobip?

  • Vendedor: Infobip
  • Ano de Fundação: 2006
  • Localização da Sede: London, England
  • Twitter: @Infobip
    33,954 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    3,531 funcionários no LinkedIn®

Who Uses This Product?

  • Top Industries: Serviços Financeiros, Tecnologia da Informação e Serviços
  • Company Size: 44% Medium, 37% Small

What Do G2 Reviewers Say About Infobip?

AI-generated summary from verified user reviews

Pros
  • Os usuários acham a interface da Infobip fácil de usar, melhorando a integração e a comunicação omnicanal sem esforço.
  • Os usuários destacam as integrações fáceis com várias ferramentas, aumentando a eficiência e simplificando o engajamento com o cliente.
  • Os usuários elogiam as integrações fáceis da Infobip, proporcionando uma solução abrangente para comunicação omnicanal sem interrupções.
  • Os usuários apreciam o engajamento omnicanal da Infobip, facilitando a conexão fácil com o cliente e opções de segmentação aprimoradas.
  • Os usuários valorizam o aumento do engajamento oferecido pela Infobip, conectando-se perfeitamente com os clientes em vários canais.
Cons
  • Os usuários experimentam suporte ao cliente ruim com tempos de resposta lentos, muitas vezes esperando até três dias por assistência.
  • Os usuários experimentam atrasos nas respostas de suporte, muitas vezes esperando três dias por assistência, impactando sua experiência geral.
  • Os usuários experimentam tempos de resposta ruins do suporte da Infobip, muitas vezes esperando três dias por assistência.
  • Os usuários experimentam problemas de atraso com a equipe de suporte, impactando sua satisfação geral com o serviço da Infobip.
  • Os usuários sentem a necessidade de recursos limitados como opções de corte em e-mails, impactando a satisfação geral com o Infobip.

What Are Recent G2 Reviews of Infobip?

What Are G2 Users Discussing About Infobip?

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 743

How Do G2 Users Rate Plivo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.9/10 (Category avg: 8.8/10)
  • Professional Support: 8.6/10 (Category avg: 8.7/10)
  • Unified Communications: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • Twitter: @plivo
    12,543 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

Ably Realtime

Ably helps teams deliver resilient AI UX and high-performance live experiences that stay fast and in sync worldwide. We provide the global realtime layer for AI agents, chat, notifications, live dashboards, and collaboration - engineered to handle peak demand without self-managed infrastructure. Teams like HubSpot and Intercom use Ably to avoid the cost and complexity of building and operating realtime systems, while still getting predictable performance at serious scale, handling 2T+ API operations per month. Ably’s Pub/Sub, Chat, and AI Transport products are unified by design, with developer-friendly APIs and SDKs that integrate across your stack.

Average Rating: 4.8/5.0

Total Reviews: 67

How Do G2 Users Rate Ably Realtime?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.8/10 (Category avg: 8.8/10)
  • Professional Support: 9.5/10 (Category avg: 8.7/10)
  • Unified Communications: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Ably Realtime?

  • Seller: Ably Realtime
  • Year Founded: 2016
  • HQ Location: London, GB
  • Twitter: @ablyrealtime
    1,862 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    116 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Small, 28% Medium

What Do G2 Reviewers Say About Ably Realtime?

AI-generated summary from verified user reviews

Pros
  • Users praise Ably's customer support for being knowledgeable, responsive, and actively engaging, enhancing the overall experience.
  • Users find Ably Realtime's ease of use exceptional, enabling seamless integration and effortless management of messaging services.
  • Users praise the easy integrations of Ably, enhancing development efficiency and streamlining real-time application implementation.
  • Users value the exceptional reliability of Ably Realtime, benefiting from consistent performance and support since 2016.
  • Users highlight the fast communication capabilities of Ably, facilitating seamless real-time interactions with minimal issues.
Cons
  • Users find the expensive pricing of Ably Realtime challenging, especially for startups, despite its overall value.
  • Users find pricing issues with Ably Realtime, requiring careful budget management as usage scales up.
  • Users face data management issues due to lack of monitoring tools and confusing usage limits impacting their planning.
  • Users note the challenging learning curve with Ably, requiring initial planning and understanding of socket-based applications.
  • Users find the usage limits complex, which can necessitate plan upgrades unexpectedly, complicating budgeting and planning.

What Are Recent G2 Reviews of Ably Realtime?

What Are G2 Users Discussing About Ably Realtime?

Vonage Communications APIs

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Average Rating: 4.2/5.0

Total Reviews: 367

How Do G2 Users Rate Vonage Communications APIs?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.8/10 (Category avg: 8.8/10)
  • Professional Support: 8.3/10 (Category avg: 8.7/10)
  • Unified Communications: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Vonage Communications APIs?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,776 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CTO, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Small, 23% Medium

What Do G2 Reviewers Say About Vonage Communications APIs?

AI-generated summary from verified user reviews

Pros
  • Users value the easy integration of Vonage Communications APIs, enhancing communication across various platforms effortlessly.
  • Users value the dependable and easy-to-integrate APIs from Vonage, enhancing communication and simplifying developer engagement.
  • Users appreciate the ease of use of Vonage Communications APIs, enabling efficient integration and smooth communication solutions.
  • Users appreciate the easy setup of Vonage Communications APIs, enabling smooth integration of communication features.
  • Users praise the clear and comprehensive documentation of Vonage APIs, facilitating easy integration for all developer levels.
Cons
  • Users find Vonage Communications APIs to be expensive, particularly challenging for small teams or startups on a budget.
  • Users find the complex UI of Vonage APIs challenging, especially when managing multiple numbers or features.
  • Users find the difficult setup challenging, especially for advanced features and managing the dashboard effectively.
  • Users experience poor customer support, with slow response times and difficulties during technical issues affecting their service experience.
  • Users experience poor documentation, leading to challenges in implementation and a reliance on trial-and-error for solutions.

What Are Recent G2 Reviews of Vonage Communications APIs?

What Are G2 Users Discussing About Vonage Communications APIs?

Telnyx CPaaS

Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors. Unlike many CPaaS providers, Telnyx owns the network and delivers the full stack as one system. Whether you're enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. With direct carrier status and telecom licenses in 35+ countries, PSTN replacement in 50+ countries and local calling in 130+ countries, you get carrier-grade reliability without piecing together multiple providers. And with SOC 2 Type II, PCI, and GDPR compliance built into the platform, you're not sacrificing security or auditability for scale. Every customer gets 24/7 support on every tier, backed by in-house engineering expertise, configuration management, enterprise-grade security, fraud detection, and migration support. Telnyx gives businesses one platform, one provider, and one support team for global communications and real-time AI.

Average Rating: 4.7/5.0

Total Reviews: 509

How Do G2 Users Rate Telnyx CPaaS?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.8/10 (Category avg: 8.8/10)
  • Professional Support: 8.9/10 (Category avg: 8.7/10)
  • Unified Communications: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Telnyx CPaaS?

  • Seller: Telnyx
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Austin, Texas, United States
  • Twitter: @telnyx
    4,414 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    387 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Telnyx CPaaS?

AI-generated summary from verified user reviews

Pros
  • Users rave about the amazing and responsive customer support of Telnyx CPaaS, enhancing overall satisfaction and ease of use.
  • Users value the ease of use of Telnyx, appreciating its intuitive interface and quick setup process.
  • Users commend the easy setup of Telnyx CPaaS, highlighting its intuitive interface and quick configuration process.
  • Users commend the exceptional customer service of Telnyx, highlighting their quick and supportive responses to inquiries.
  • Users highlight the easy integration of Telnyx CPaaS, appreciating its reliable and seamless setup for communication needs.
Cons
  • Users find the complex processes of Telnyx CPaaS challenging, requiring significant time and support for setup.
  • Users are concerned about the high costs associated with Telnyx, affecting support and overall customer experience.
  • Users express frustration over inefficient customer service, citing poor communication and lack of timely support responses.
  • Users experience long waiting times for support, often struggling to interact with actual representatives for assistance.
  • Users face challenges due to poor documentation, leading to frustration and increased reliance on support for troubleshooting.

What Are Recent G2 Reviews of Telnyx CPaaS?

What Are G2 Users Discussing About Telnyx CPaaS?

Ozonetel

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries.

Average Rating: 4.6/5.0

Total Reviews: 621

How Do G2 Users Rate Ozonetel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.0/10 (Category avg: 8.8/10)
  • Professional Support: 9.2/10 (Category avg: 8.7/10)
  • Unified Communications: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Ozonetel?

  • Seller: Ozonetel
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Jose, California
  • Twitter: @Ozonetel
    771 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    368 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate, Assistant Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 62% Medium, 28% Small

What Do G2 Reviewers Say About Ozonetel?

AI-generated summary from verified user reviews

Pros
  • Users find Ozonetel's interface highly intuitive, emphasizing its ease of use for managing calls effectively.
  • Users value Ozonetel's dual calling capabilities, enjoying seamless management of inbound and outbound customer interactions.
  • Users find Ozonetel's call management capabilities convenient, efficiently handling both outbound and inbound customer interactions.
  • Users appreciate the smooth call quality of Ozonetel, enhancing their overall communication and efficiency.
  • Users appreciate the excellent customer support provided by Ozonetel, enhancing their overall experience and satisfaction.
Cons
  • Users find call issues frustrating due to delays and drops, negatively affecting their experience with Ozonetel.
  • Users often experience connection issues such as network problems, call drops, and delays affecting their overall experience.
  • Users experience occasional call connectivity issues, including voice problems and delays affecting their overall experience.
  • Users face connectivity issues with Ozonetel, experiencing delays and SIP disconnections that hinder smooth communication.
  • Users often experience technical issues like call drops and delays, affecting the overall customer experience.

What Are Recent G2 Reviews of Ozonetel?

What Are G2 Users Discussing About Ozonetel?

Rocket.Chat

Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments.

Average Rating: 4.2/5.0

Total Reviews: 348

How Do G2 Users Rate Rocket.Chat?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.0/10)
  • Ease Of Integration: 8.9/10 (Category avg: 8.8/10)
  • Professional Support: 8.7/10 (Category avg: 8.7/10)
  • Unified Communications: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Rocket.Chat?

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Medium, 36% Small

What Do G2 Reviewers Say About Rocket.Chat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Rocket.Chat, benefiting from seamless communication and efficient data control.
  • Users value the enhanced control and privacy of Rocket.Chat, enjoying seamless communication and data ownership.
  • Users value the effective communication features of Rocket.Chat, enhancing collaboration across teams and departments.
  • Users appreciate the easy communication facilitated by Rocket.Chat, enhancing teamwork and addressing issues effectively.
  • Users value the strong security features of Rocket.Chat, ensuring data control and client privacy throughout their communications.
Cons
  • Users find Rocket.Chat not user-friendly, struggling with technical setup, a complex interface, and a challenging text editor.
  • Users find the user interface lacks polish, noting a need for a more modern and smoother experience.
  • Users find the learning curve steep for Rocket.Chat, making initial setup and management challenging without IT support.
  • Users find Rocket.Chat's setup quite not intuitive, especially without IT support, hindering smooth adoption and experience.
  • Users find the poor interface design of Rocket.Chat impacts usability, emphasizing the need for a more modern look.

What Are Recent G2 Reviews of Rocket.Chat?

What Are G2 Users Discussing About Rocket.Chat?

Exotel Customer Communication Platform

Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses across India, Southeast Asia, the Middle East, and Africa. Our platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications. Our recent license for end-to-end VoIP telephony services reinforces our position as a fully compliant cloud calling operator, enabling cost-effective, secure communication solutions. The platform breaks down silos in communication by bringing together customer intent, state, and emotional tone to ensure the right message is delivered through the appropriate channel every time. An integral part of Exotel is the Contextual Customer Data Platform, which transforms raw data into personalized customer narratives, providing actionable insights that enhance each conversation. With Exotel, businesses don't just communicate; they connect meaningfully with their customers, building trust, personalization, and empathy into every conversation. This strategic approach allows businesses to listen to their customers, remember each interaction, and continually improve the customer experience.

Average Rating: 4.4/5.0

Total Reviews: 90

How Do G2 Users Rate Exotel Customer Communication Platform?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.5/10 (Category avg: 8.8/10)
  • Professional Support: 8.1/10 (Category avg: 8.7/10)
  • Unified Communications: 9.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Exotel Customer Communication Platform?

  • Seller: Exotel
  • Year Founded: 2011
  • HQ Location: Bangalore, Karnataka
  • Twitter: @Exotel
    2,937 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    746 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Education Management, Financial Services
  • Company Size: 43% Medium, 32% Small

What Do G2 Reviewers Say About Exotel Customer Communication Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Exotel, making it simple to manage calls and integrate with systems.
  • Users find Exotel's easy integrations invaluable for connecting with customers across multiple channels seamlessly.
  • Users value the call quality of Exotel, ensuring reliable connections for audio calls even with unstable internet.
  • Users value the strong API integrations of Exotel, enhancing their workflows and improving communication efficiency.
  • Users find Exotel Customer Communication Platform simple and straightforward, enhancing their communication experience effortlessly.
Cons
  • Users report call issues like intermittent call logs and poor call quality that hinder seamless communication.
  • Users experience connectivity issues, including network drops and occasional call quality problems during use.
  • Users experience slow customer support, which hampers the overall effectiveness of the Exotel platform.
  • Users experience slow service with customer support, impacting their overall satisfaction with the Exotel platform.
  • Users face delays due to intermittent issues with call logs not appearing in the Freshchat interface.

What Are Recent G2 Reviews of Exotel Customer Communication Platform?

What Are G2 Users Discussing About Exotel Customer Communication Platform?

EnableX

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency.

Average Rating: 4.6/5.0

Total Reviews: 170

How Do G2 Users Rate EnableX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Ease Of Integration: 9.3/10 (Category avg: 8.8/10)
  • Professional Support: 9.3/10 (Category avg: 8.7/10)
  • Unified Communications: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind EnableX?

  • Seller: VCLOUDX
  • Year Founded: 2017
  • HQ Location: Singapore
  • Twitter: @EnablexIo
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About EnableX?

AI-generated summary from verified user reviews

Pros
  • Users find EnableX to be easy to use, enabling quick development and deployment of applications with low code.
  • Users enjoy the easy integration of EnableX, facilitating seamless video and SMS services effortlessly.
  • Users value the easy integrations of EnableX, appreciating the straightforward API and SDK setup for seamless functionality.
  • Users commend the high video quality of EnableX, enhancing their communication experience with clarity and ease.
  • Users appreciate the easy setup of EnableX, allowing quick integration and seamless operation for video applications.
Cons
  • Users find the documentation lacking, suggesting it needs better structure and clarity for easier implementation.
  • Users find EnableX lacking in integrations and features, making it less versatile for comprehensive needs.
  • Users feel there is limited customization in EnableX, impacting the flexibility of integrating additional features.
  • Users experience audio issues during low network conditions, affecting the overall quality of calls and recordings.
  • Users express a need for missing features, such as background effects, chat options, and better support improvements.

What Are Recent G2 Reviews of EnableX?

What Are G2 Users Discussing About EnableX?