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Squaretalk

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124 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2014
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Squaretalk Reviews

Review Filters
Profile Name
Star Rating
110
11
2
0
1
LB
Leila B.
05/06/2026
Validated Reviewer
Review source: Organic

Easier Agent Management with Smart Call Routing and an Intuitive Interface

It’s much easier to manage agent performance and workload distribution. Calls are routed correctly based on expertise, and supervisors can track performance trends without digging through multiple tools. Training new agents is also faster thanks to the intuitive interface.
DH
Damaris H.
05/05/2026
Validated Reviewer
Review source: Organic

Rock-Solid Performance Under Peak Traffic with Easy Cloud Scaling

The system holds up very well under peak traffic, which is critical for us during sales periods. Call routing, IVR, and queue management work reliably even when volumes spike. The cloud-based setup also made it easy to scale without additional infrastructure.
JP
Jhanvi P.
05/04/2026
Validated Reviewer
Review source: Organic

Real-Time Agent Visibility and Consistent Workflows

The visibility into agent activity is a huge improvement. We can monitor talk time, agent statuses and outcomes in real time, which helps us identify underperformance early. The structured workflows also make it easier to enforce consistency across agents.

About

Contact

HQ Location:
Jerusalem

Social

@SquareTalk

What is Squaretalk?

Squaretalk is a dynamic, cloud-based communications platform designed to empower businesses to talk and engage with customers seamlessly and effectively. We equip growing companies with VoIP solutions, so sales and support teams can focus on building relationships and driving results. With our worldwide telephony service, we provide local numbers for over 150 countries. Combined with the ability to integrate within the systems our customers are already using, we focus on enabling businesses to scale efficiently and deliver a unified customer experience. Discover how Squaretalk can transform and enhance your communication workflow and boost your team's performance.

Details

Year Founded
2014