Last updated on Jul 28, 2026
Wati offers 3 pricing editions, with pricing details available directly from the vendor. A free trial of Wati is also available. Review the Wati pricing table below to determine which features best align with your requirements. Contact Wati directly to purchase the software.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Averages based on real user reviews.
Wati does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
According to G2 reviewers, Wati's pricing is best suited for small to mid-market businesses that rely heavily on WhatsApp for customer communication, lead generation, and marketing automation. G2 reviews of Wati show strong adoption across e-commerce, education, real estate, health and wellness, and marketing agencies. Small businesses on the Growth or Pro plans benefit most from broadcast messaging, chatbot automation, and shared team inboxes without needing developer resources. Mid-market teams in manufacturing, retail, and consulting gravitate toward Pro and Business tiers for CRM integrations and advanced workflows. Solo professionals and early-stage startups also appear frequently in G2 reviews, valuing Wati's no-code setup and WhatsApp API access at a relatively accessible entry point.
Wati does not offer a permanent free tier, but a 7-day free trial lets teams evaluate paid capabilities before committing. Wati's paid plans — Growth, Pro, and Business — unlock progressively more functionality. Growth covers 5 agents, 1,000 free conversations monthly, shared team inbox, no-code chatbot builder, broadcast management, Instagram DM integration, and 2 CRM integrations. Pro adds 2,000 free chatbot sessions, 250 AI KnowBot responses, WhatsApp lead generation forms, CTWA automations, HubSpot integration, and higher broadcast limits. Business unlocks round-robin chat assignment, 5,000 chatbot sessions, Salesforce and Twilio integrations, full API access, a dedicated customer success manager, and 24/7 priority support. G2 reviewers note that advanced analytics and key integrations like HubSpot are gated behind higher tiers, which drives upgrade decisions.
USER-FRIENDLY, NICE WORKING SPEED, EFFICIENCY, BULK OPERATION SUPPORT, REASONABLE COST Review collected by and hosted on G2.com.
NOTHING FOUND TILL NOW, ALL IS WELL. NICE. Review collected by and hosted on G2.com.
I find Wati fantastic for its seamless integration with WhatsApp Business API, simplifying the process remarkably. The experience and insights it provides for configuring both Meta and WhatsApp connections stand out, making the setup not just simple but also efficient. I appreciate how easy it is to integrate AI chatbot elements into the system, adding value by streamlining communication tasks. The initial setup was straightforward, which made getting started with Wati hassle-free. Review collected by and hosted on G2.com.
I find the account management and cancellation process with Wati challenging. When I contacted support to cancel my account, they were unresponsive and did not assist me. I had to search the website extensively, as there was no straightforward option to cancel my account from the user dashboard. The process was unnecessarily complicated, misleading, and introduced friction, making it very difficult to find how to cancel the account. Review collected by and hosted on G2.com.
