[ Wati Reviews ](https://www.g2.com/products/wati/reviews) [ Wati Reviews ](https://www.g2.com/products/wati/reviews) # Wati Pricing Overview [Editedit](https://my.g2.com/wati/pricings) Free Trial Growth Contact Us Send WhatsApp messages to thousands of users in one click to improve reach. - 5 Agents - Blue Tick Verification & Assistance - 1,000 Free Conversations per month - Shared Team Inbox - No Code Chatbot Builder - Broadcast Management - Instagram DM Integration New - 2 select Commerce/CRM integrations - 50K Marketing Broadcasts per month Show More Pro Contact Us Set up automations, integrations and get powerful analytics to boost conversions. - Everything in Growth + - 5 Agents - 2,000 Free Chatbot Sessions/month - Shared Team Inbox - No Code Chatbot Builder - Broadcast Management - 250 Free AI KnowBot Responses/month - Contact Management - 250K Marketing Broadcasts per month - Whatsapp Lead Generation Forms - CTWA automations and priority team inbox - 5 select integrations including Hubspot and Yotpo - WhatsApp Pay checkout in Catalog with Razorpay and PayU Show More Business Contact Us Unlock the full potential of WhatsApp with advanced workflows and expert support. - Everything in Pro + - 5 Agents - Dedicated Customer Success Manager - Round-Robin chat assignment - 500K+ Marketing Broadcasts per month - CTWA retargeting and conversion funnel for better conversion - 5,000 Free Chatbot Sessions/month - 1000 Free AI KnowBot Responses/month - Unlimited integrations including Salesforce, Twilio - Extensive Webhook & API access - Free Custom Domain - Whatsapp Pay APIs - 24x7 Priority support Show More Pricing information for Wati is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Wati must be conducted with the seller. Pricing information was last updated on February 11, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 8% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Gallabox](https://images.g2crowd.com/uploads/product/hd_favicon/8bb8e6a9a72f3b9fa88dd3e5aaaa2fed/gallabox.svg "Gallabox") Gallabox 4.6/5 (164) ](https://www.g2.com/products/gallabox/reviews) [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5 (453) ](https://www.g2.com/products/twilio/reviews) [ ![respond.io](https://images.g2crowd.com/uploads/product/hd_favicon/efbf9b9ef7793c2f2cdcd51e4ff15a58/respond-io.svg "respond.io") respond.io 4.8/5 (487) ](https://www.g2.com/products/respond-io/reviews) [ View All Alternatives ](https://www.g2.com/products/wati/competitors/alternatives) ## Wati Pricing Reviews (2) ![Junaid K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Junaid K.") JK Junaid K. 10/27/2025 More Options - - [Respond as Wati](https://www.g2.com/survey_responses/wati-review-11866361/official_response/new) "The Ultimate Sales & Support Tool for E-commerce" 5/5 What do you like best about Wati? I love Wati for its intuitive and user-friendly interface, which made the transition and setup processes straightforward and smooth. Its seamless integration with Shopify enhances my e-commerce operations significantly. I find the automated chat flows incredibly effective for managing both sales and support functions. The chat automation and broadcast campaigns are perfect solutions for promotions and product launches, ensuring communication remains smooth and professional. Wati has proven to increase our response rates and improve lead conversions. Additionally, it delivers faster customer service, which is crucial for maintaining a competitive edge. The ability to effortlessly integrate and handle chat routing and templates adds efficiency to our workflow. I appreciate that Wati can transform WhatsApp into a powerful tool for sales and support, making it the best solution out there for e-commerce businesses. Review collected by and hosted on G2.com. What do you dislike about Wati? N/A Review collected by and hosted on G2.com. What problems is Wati solving and how is that benefiting you? I use Wati for automated chat flows that enhance sales and support, making promotions, launches smooth, increasing response rates, improving lead conversions, and delivering faster customer service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nicholas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas S.") NS Nicholas S. 11/11/2025 More Options - - [Respond as Wati](https://www.g2.com/survey_responses/wati-review-11941494/official_response/new) "Frustrating Account Management and Support when Cancelling" 0/5 What do you like best about Wati? I find Wati fantastic for its seamless integration with WhatsApp Business API, simplifying the process remarkably. The experience and insights it provides for configuring both Meta and WhatsApp connections stand out, making the setup not just simple but also efficient. I appreciate how easy it is to integrate AI chatbot elements into the system, adding value by streamlining communication tasks. The initial setup was straightforward, which made getting started with Wati hassle-free. Review collected by and hosted on G2.com. What do you dislike about Wati? I find the account management and cancellation process with Wati challenging. When I contacted support to cancel my account, they were unresponsive and did not assist me. I had to search the website extensively, as there was no straightforward option to cancel my account from the user dashboard. The process was unnecessarily complicated, misleading, and introduced friction, making it very difficult to find how to cancel the account. Review collected by and hosted on G2.com. What problems is Wati solving and how is that benefiting you? I use Wati for WhatsApp Business API integration, simplifying the setup and integrating AI chatbot elements. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Wati Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7370fed2a36dc9eee7c8a2952c803b81/haptik-interakt.png "Product Avatar Image") Interakt 4.5/5 (67) [ Compare Now ](https://www.g2.com/compare/haptik-interakt-vs-wati) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5 (523) [ Compare Now ](https://www.g2.com/compare/twilio-vs-wati) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2781d4820b53633f9b6a8583b6475bcf/gupshup.jpg "Product Avatar Image") Gupshup 4.4/5 (67) [ Compare Now ](https://www.g2.com/compare/gupshup-vs-wati) ##### Categories on G2 [ Chatbots ](https://www.g2.com/categories/chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service) [ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ WhatsApp Marketing ](https://www.g2.com/categories/whatsapp-marketing)[ Proactive Notification ](https://www.g2.com/categories/proactive-notification)[ Communication Platform as a Service (CPaaS) ](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) Show More ##### Explore More [ Best tools for creating omnichannel customer journey maps ](https://www.g2.com/discussions/what-are-the-best-tools-for-creating-omnichannel-customer-journey-maps)[ Best tools for integrating client portals into websites ](https://www.g2.com/discussions/what-are-the-best-tools-for-integrating-client-portals-on-websites)[ Best chatbots for customer engagement tools ](https://www.g2.com/discussions/chatbots-what-are-the-best-chatbots-for-customer-engagement-tools) [ AP automation software with highest reviews ](https://www.g2.com/discussions/ap-automation-software-with-highest-reviews)[ Best platforms for online learning and skill evaluation ](https://www.g2.com/discussions/which-assessment-platforms-are-best-for-online-learning-real-skill-evaluation)[ Pros and Cons Details ](https://www.g2.com/products/wati/reviews?qs=pros-and-cons) Show More [ Best tools for creating omnichannel customer journey maps ](https://www.g2.com/discussions/what-are-the-best-tools-for-creating-omnichannel-customer-journey-maps)[ Best tools for integrating client portals into websites ](https://www.g2.com/discussions/what-are-the-best-tools-for-integrating-client-portals-on-websites)[ Best chatbots for customer engagement tools ](https://www.g2.com/discussions/chatbots-what-are-the-best-chatbots-for-customer-engagement-tools) [ AP automation software with highest reviews ](https://www.g2.com/discussions/ap-automation-software-with-highest-reviews)[ Best platforms for online learning and skill evaluation ](https://www.g2.com/discussions/which-assessment-platforms-are-best-for-online-learning-real-skill-evaluation)[ Pros and Cons Details ](https://www.g2.com/products/wati/reviews?qs=pros-and-cons)