Reception Management Software

One thing I’ve noticed is that calendar syncing can sometimes take a bit of time to update availability correctly. It doesn’t happen all the time, but during busier schedules I’ve run into a few cases where the timing didn’t reflect properly and I had to manually adjust it afterward.

Some of the routing and availability settings also felt a little confusing at first, especially when I was managing multiple meeting types at the same time. Basic scheduling is straightforward, but the more advanced setup definitely takes some trial and error to get right. Review collected by and hosted on G2.com.

Calendly has largely solved the constant back-and-forth scheduling problem for me. Before using it, I was manually coordinating times through messages, emails, and calendar checks, and it honestly got messy pretty quickly once multiple people were involved.

Now I typically just send a booking link, and meetings get scheduled much faster with far fewer follow-ups. The timezone handling and reminders have also helped cut down on missed meetings and unnecessary rescheduling, which makes day-to-day scheduling feel a lot smoother overall. Review collected by and hosted on G2.com.

While the system is generally stable, we occasionally experience sluggish performance and slow loading times when running large, multi-year financial reports. Also, from a pricing perspective, the recent subscription cost increases make it feel like a stretch for very small businesses looking for a strong ROI, especially when certain basic features are locked behind higher tiers. Review collected by and hosted on G2.com.

Xero has completely solved our disconnected workflow by serving as a single source of truth for our finances. By linking our Chargebee billing and Stripe payment gateways directly through its robust integrations, we have completely eliminated manual reconciliation and double-handling. The clean UI/UX allows our team to monitor outstanding invoices at a glance, which has dramatically accelerated our cash flow and yielded a fantastic ROI in terms of weekly admin hours saved. Review collected by and hosted on G2.com.

Clearly some small things are not as polished and there are some settings that are a bit buried and hard to find at times, however the main flows work perfectly. I would also argue floor plans are not the easiest to edit, but once you get used to how it works it's okay. Review collected by and hosted on G2.com.

The main use case is resources booking at our workspace, we were able to customize the booking processes very easily, define policies and also add our brand to the portal. On top we also sign in visitors through the platform. Review collected by and hosted on G2.com.

At this time, there are no significant aspects of Qualified that we dislike. The platform has performed well for our use cases, integrates effectively with our Salesforce and Account Engagement (Pardot) environment, and has been easy for our team to adopt and manage. Review collected by and hosted on G2.com.

Qualified is helping us solve the challenge of identifying, qualifying, and engaging high-intent website visitors in real time. Prior to implementing Qualified, many website interactions relied on traditional form submissions, which limited our ability to immediately connect visitors with the right resources and sales teams.

By leveraging Qualified, we can automate lead qualification, route visitors more efficiently, and deliver personalized experiences based on visitor interests and behavior. This has helped improve engagement with prospective customers while ensuring our sales and marketing teams spend more time focusing on qualified opportunities. Review collected by and hosted on G2.com.

Google sheets is not always suitable for very large datasets or advance financial modelling compared to excel. also9 internet dependency can be an issues at times, and customer support response is average, Review collected by and hosted on G2.com.

it has helped us to improve collaboration and data accesiblity , earlier managing multiple version of financial reports in excel and emails was time consuming and confusing , now with real time collaboration in Google sheets, multiple team members can work on the same file without errors. it has reduced manual efforts , improved accuracy and made reporting faster, especially during month end and review cycles. it is a reliable and efficient tools for financial data analysis and reporting. it improves teamwork, saves time and keep financial data organised. Review collected by and hosted on G2.com.

One thing I don't like is that it can sometimes use a lot of system resources, especially during long meetings, which can make my laptop slow down. Occasionally, joining meetings takes a little longer than expected after an update, and some advanced features are only available on paid plans. Other than that, my overall experience has been good. Review collected by and hosted on G2.com.

Zoom Workplace has made it much easier to communicate and collaborate with my team, especially when everyone is working from different locations. It helps us hold meetings, share screens, discuss ideas, and stay connected without needing to be in the same office. It has improved communication, saved time, and made remote work much more efficient. Review collected by and hosted on G2.com.

While NetSuite is a powerful and flexible platform, there are some limitations that can impact day-to-day usability.

One of the main challenges is with Saved Searches, particularly around complex criteria and advanced filtering. As requirements become more sophisticated, it can be difficult to build or maintain searches without workarounds, and performance can sometimes be impacted.

From a supply chain perspective, there are also limitations in inventory management and demand forecasting capabilities. Forecasting often requires additional customization or external tools to achieve higher accuracy and deeper predictive insights.

Overall, while NetSuite provides a strong foundation, some areas require enhancement or supplementary solutions to fully support advanced analytics and planning needs. Review collected by and hosted on G2.com.

What problems is it solving?

Before NetSuite, our data was trapped in different systems that didn’t talk to each other. We were wasting hours manually moving information between spreadsheets, which led to human errors and outdated numbers.

How is it benefiting you?

It puts everything—finance, sales, and operations—into one place. For me, the biggest benefit is having a single, reliable source of truth. I can see real-time performance dashboards without waiting days for manual reports, which means we can make faster, smarter business decisions. Review collected by and hosted on G2.com.

Remembering my link to share is the most difficult part but easily managed by saving links in a note or cloud based document to access easily. It is a little expensive for a small practice, but does cut down on no shows for me. Review collected by and hosted on G2.com.

If you feel stuck setting up your account and templates, ask questions. Support is easy to work with and they know their program best. In fact, they send a link to be placed on their calendar using GReminders so you know that there is a dedicated time for you. Review collected by and hosted on G2.com.

GReminders makes scheduling with clients super easy and reduces back and forth communication a lot. Clients often pick a time slot within minutes of me sending a link and then I'm notified and appointment is scheduled.

I appreciate the rescheduling feature for clients that use it. Further reduces unnecessary emails such as "do you have X time and day available?" Review collected by and hosted on G2.com.

There are no downsides of using iLobby as it assisted our processes greatly! It was was extremely easy to add people into the system and easy to preregister guests in the event of a group meeting. Review collected by and hosted on G2.com.

The iLobby system helps us to ensure visitors check in, are given a name badge and read and conduct the necessary GMP and Safety training required of our facilities. We are also looking into adding a safety video for guests to watch at their arrival! Review collected by and hosted on G2.com.

Overall, my experience has been positive. That said, the licensing and subscription plans can feel a bit expensive for individual users or small businesses, and some advanced features come with a learning curve for new users. Performance can also slow down on low-end devices. Review collected by and hosted on G2.com.

Microsoft 365 solves the challenge of managing communication, collaboration, and productivity through a single, integrated platform. It enables our team to work together in real time using integrated tools like Teams, Outlook, Excel, and more. Cloud storage and file synchronization make it easy to access documents from anywhere, while still maintaining strong security boundaries. Review collected by and hosted on G2.com.

What i feel the thing that I dislike about the ui ux is it's interface feel cluttered mainly with reading paneer and folders , finding some email take more clicks than expected . Apart from this the its connects with most microsoft apps but it's non integration with some non microsoft apps feels less seamless . Performance - outlook feels slow when loading large mail boxes , many advanced features are tied up with Microsoft 365 which cause it more expensive for student . If you only use Outlook for email it will be less compelling compared to other apps , Account issues often required searching through document rather than direct suppo ai feature like copilot is interesting but not available for all user rt Review collected by and hosted on G2.com.

Microsoft Outlook keeps all my college communication in one place by managing email, calenders , invitation , notices etc it reduces changes of missing important announcements , assignment , deadline .

Using Outlook for my college email helps me to stay organized for separating academic email from my personal inbox . Calendar integration makes it easy to track classes , meetings , and deadlines Review collected by and hosted on G2.com.

I really have not experienced any downside to Stampli. Once your account is set up it works great. I try to approve invoices ASAP when I get the notification but if I forget or was away it reminds me. That's not a bad thing. Review collected by and hosted on G2.com.

Stampli allows the people interacting and purchasing products and services to pay our vendors faster. Review collected by and hosted on G2.com.

While Refrens Accounting is excellent for day-to-day operations, there is still room for improvement regarding deep third-party integrations. It would be highly beneficial to have more native sync capabilities with advanced project management tools or external CRM systems to automate workflows even further.

Additionally, as the platform continues to add features, the reporting and analytics tools could be expanded to provide deeper financial insights and automated forecasting for long-term planning. However, these are minor feature gaps, and the core functionalities for invoicing, quotations, and client management remain incredibly strong and reliable. Review collected by and hosted on G2.com.

Before using Refrens Accounting, my business operations were heavily fragmented. I was constantly juggling multiple disjointed platforms—using separate tools or spreadsheets to create quotations, handle client records, and send invoices. This scattered workflow made it time-consuming to stay organized and led to delays in getting paid.

Refrens completely solves this issue by serving as a centralized, all-in-one hub for my client management and billing ecosystem. Review collected by and hosted on G2.com.

I like everything about it. I like all of its features. Review collected by and hosted on G2.com.

Cal ID solves the hassle of manual scheduling, endless back-and-forth, and fragmented meeting management. Instead of spending time coordinating availability through emails or messages, it automates the booking process by syncing calendars, managing time zones, sending reminders, and handling rescheduling automatically.

For me, this boosts productivity and saves a significant amount of time, especially when I’m managing client meetings, demos, interviews, or team coordination. It also feels more professional for clients, since they can instantly book an available slot without delays. Features like workflow automation, integrations, and team scheduling further streamline operations and help reduce missed meetings and scheduling conflicts. Review collected by and hosted on G2.com.

The interface continues to be a huge challenge for me. I have it synced with QuickBooks Online but overall do not find the user experience easy or enjoyable. I think because of this I have not dug deeper into the features or how else I could be using it. I do not feel that it's really clear what it's doing or how it's set up. I would want a simpler interface, better instructions and guidance as I use it. The initial setup was not very easy, it took me a while to figure out. I do remember feeling overwhelmed by the setup and interface. Review collected by and hosted on G2.com.

BILL AP/AR saves time by eliminating the need to print, mail, and deposit checks. It speeds up our A/R process when clients pay electronically, helping cash flow. Review collected by and hosted on G2.com.

The app seems to log out quite a bit. Sometimes I walk by the iPad, either in the morning or the middle of the day, and notice that we've been logged out. It might be an iPad update or something unrelated to the reception app, but I do find myself having to relog in from time to time, which would not be ideal if a guest came and they couldn't access it. Review collected by and hosted on G2.com.

The Receptionist saves us an entire salary and is convenient for connecting with the right people quickly via email or text. It's easy for visitors to use and alerts staff seamlessly. Review collected by and hosted on G2.com.

There are many steps to verifying your business and setting up payment processing. If you have to change a bank account, you have to go through verification again. Review collected by and hosted on G2.com.

I just started a business and was spinning in circles setting up a process to write customer agreements and collect payments. Anchor has both electronic agreements and payment processing integrated so I could put the services right in the proposal, and set how they should be billed. The customer can add their payment method right to the agreement and pay the invoice immediately. I love that in just a few minutes I had monthly invoices set up and I don't have to manage invoices moving forward. Review collected by and hosted on G2.com.

There is nothing to dislike, it is very user-friendly Review collected by and hosted on G2.com.

Waitwhile is solving the problem of long and unpredictable wait times by providing a digital queue management solution. Instead of having customers wait in physical lines, Waitwhile allows them to join a virtual queue from anywhere and receive real-time updates about their place in line. This benefits me by creating a smoother, more organized experience for both staff and customers. It reduces crowding and confusion, helps manage peak times more efficiently, and improves overall customer satisfaction by making wait times feel shorter and more predictable. Additionally, the platform’s analytics help identify busy periods and optimize staffing, leading to better resource management and service delivery. Review collected by and hosted on G2.com.

A few times, the Operations Center has added us to a ticket that wasn’t ours, which has caused some confusion. I think closer oversight could help prevent this. Also, there are occasions when the Operations Center is slow to respond to tickets. Review collected by and hosted on G2.com.

Kastle is helping us provide a seamless access experience for our staff, keeping our spaces very secure. The customer portal is easy to follow and allows us an efficient way to ensure our users are provided the access they need when they need it. Review collected by and hosted on G2.com.

Their support is bad. There is a recent webhook issue with their API and the call identifier was not passed from their end. I've raised and followed-up with the issue multiple times. There is no follow-through on the matter and updates on whether the issue is resolved.

As you can imagine, the call identifier is important for me to use in my downstream automation and without that, everything breaks. The team is not professional in resolving the issue for me or know the severity of it all.

When followed-up again, their reply to me was "Can you test it out now?" or "These things take a bit of time but we will update you as soon as we line it up. It's been 19 hours since I reported the issue".

And I had to be the one who proactively followed-up with them. Until now I still did not get an updated. Review collected by and hosted on G2.com.

Flexible scheudling needs for my team Review collected by and hosted on G2.com.