Reception Management Software

If you are using free plan of the software then it is not customisable at all. Also, if you face any bug while maintaining all the to do list then their support team is also very unresponsive. They take more than 5 days to reply for a single complaint ticket. Review collected by and hosted on G2.com.

As calendly can easily get integrated with Google calendar, workspace, Outlook and Microsoft. So, if you want to work use it as an API tool with different softwares for exchanging data then it is a most resourceful and useful software for any business but if you want to use it alone without integrations then it might not be the best option for you. Review collected by and hosted on G2.com.

I wish instead of having different floors that you need to switch from, you could just have everything in one view or like a faster filter to see what floor you're looking at. Review collected by and hosted on G2.com.

It makes our hybrid setup actually easy to manage. People can come in on the same days without chaos. It’s also helped our office stay at a comfortable capacity. Review collected by and hosted on G2.com.

It requires a lot of cross-functional collaboration to ensure that your company is getting the most out of the platform. The biggest hurdle may be your own company's culture Review collected by and hosted on G2.com.

Qualified is helping us proactively reach out to visitors on our website and helping convert them to meetings and also direct them to the relevant pages they're looking for. This has allowed us to reclaim time for our inbound SDR team and refocused them on priority activities. We also use Piper to monitor the website during off-hours and it has done an excellent job of proactively surfacing information and converting meeting requests. Review collected by and hosted on G2.com.

Nothing at all it is very helpful at all times. Review collected by and hosted on G2.com.

FacilityOS is solving the problem of tracking everyone who enters and leaves our building, including employees, guests, and delivery drivers. Before using it, it was harder to keep accurate records and know exactly who was on-site. Now, FacilityOS automatically logs check-ins and check-outs with time stamps, which keeps our workplace more organized and secure. It also helps ensure our guests and vendors are accounted for and safe while on the property. Overall, it saves time, improves safety, and gives us peace of mind knowing our facility is being properly monitored. Review collected by and hosted on G2.com.

the overall platform works well. but google sheet is not suitable for very large datasets, or heavy database analysis. so its mainly used for validation only. also managing document access across multiple teams can take some effort if permission are not planned well. Review collected by and hosted on G2.com.

It makes communication and documentation gaps easier it provides a central place to document PL/SQL logic , track review comments and share updates related to schema changes or performance tunning, this reduces misunderstandings and unnecessary rework. It is strong collaboration and documentation platform for PL/SQL and database focused teams. and it plays an important role in improving coordination, transparency and productivity across the development lifecycle. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good. Review collected by and hosted on G2.com.

Zoom Workplace helps my team immensely. Thanks to Zoom Workplace my team can communicate seamlessly without having to be physically with each other. This is amazing because my team is consistently traveling from state to state and it is virtually impossible for us to all be in the same building together. Without Zoom Workplace my team couldn't even exist! I love how easy this application makes it for us to get work done together! Review collected by and hosted on G2.com.

At times, Microsoft 365 can feel heavy and overwhelming because of the number of tools and frequent updates. Some applications consume significant system resources, and occasional sync or login issues can interrupt work flow. Also advance features are not always intuitive which can create a learning curve for new users. Review collected by and hosted on G2.com.

Microsoft 365 solves the problem of scattered tools and poor collaboration by providing a single, cloud based platform for work communication and file management.It benefits by saving time, enabling real time collaboration and allowing access to my work from anywhere. this makes my daily tasks more organised ,efficient and reliable Review collected by and hosted on G2.com.

The only downside is that it's not pretty - aka not intuitive to use. There's always a period of struggle when someone new starts, and they usually can't find their way to what they need by accident. Review collected by and hosted on G2.com.

The only actual issue that we've had with NetSuite is the reporting/saved searches. Over the last couple of years there's been improvements with that and it's really upped our game as far as doing more directly in NetSuite. I'm able to provide leaders information/data that I believe in and am willing to put my name to. Review collected by and hosted on G2.com.

I think the aesthetic of GReminder's booking page is rather uninspiring and lacks appeal. With other booking calendar tools, I've had the opportunity to influence how the booking page looks for my visitors. In contrast, GReminder's design feels outdated, as if it hasn't received much attention from the graphic design, marketing, or IT teams. Review collected by and hosted on G2.com.

GReminders has been very helpful to me so far by sending appointment confirmations, which saves my staff from having to make multiple attempts to reach clients for confirmation. The Pre-Meeting Briefs serve as excellent reminders, providing essential information about previous meeting agendas and to-dos. This feature definitely saves me the time I would otherwise spend looking up client notes or listening to past meetings. Finally, I really appreciate receiving notifications of booked appointments through the online calendar. Review collected by and hosted on G2.com.

What I don't like about Outlook, using it every day for work, is that sometimes it becomes really slow. When you have many emails to manage or need to switch from one calendar to another, it always seems to take that extra second... and when you're under pressure, you definitely notice it.

Another aspect is that it's full of features, but not all of them are intuitive. When you just need to do something simple, you always end up wasting time searching through menus and settings that aren't exactly straightforward.

And, honestly, the interface is a bit rigid. It does its job, sure, but it's not exactly the freshest or most convenient thing to use every day.

In summary: it works, but for an app I use for work every day, I would like it to be a bit faster and simpler. Review collected by and hosted on G2.com.

Microsoft Outlook primarily solves the problem of having a thousand things scattered around.

With emails, the calendar, and appointments all together in the same place, you no longer have to jump between different apps or get confused.

For me, the biggest benefit is that it organizes your day much more clearly: you immediately see what you need to do, who has written to you, when you have meetings, and what needs to be prepared. Everything is connected, so if you receive a meeting invitation, with one click it ends up in the calendar and you don't risk forgetting it.

It also helps you keep emails under control: you can archive, quickly search for what you need, and have a sense of order instead of total chaos in your inbox.

In practice, Outlook saves you time and gives you a certain peace of mind, because you know everything is there and you don't have to chase papers, notes, or different apps to remember things. Review collected by and hosted on G2.com.

Semetimes the bank feeds deisconnect more than I'd like. It's super annoying when I sit down to do my admin day and realize that I have to re-enter my password for Chase. Review collected by and hosted on G2.com.

It separates my revenue streams so I can actually see what;s making money. I've got the coffee bar, the booze and the event tickets, xero helps me to check margins on the cocktails are covering the overhead when the coffee side is slow, and definetely keeps the IRS off my back and Lets me focus on the community and the events rather than accounting. Review collected by and hosted on G2.com.

I have yet to identify any glaring downsides. It would be nice to be able to SMS or email outside links to customers as we currently can only send messages but not links. Review collected by and hosted on G2.com.

We are utilizing WaitWhile in an animal shelter in which we have multiple different departments servicing customers from one check-in station. This means we have multiple employees servicing different customers at different times in the same general area. WaitWhile has enabled us to track these customers through the entire process simultaneously for all departments and even down to the employee level determine our efficiency and effectiveness. Review collected by and hosted on G2.com.

Trying to make sure that the tray is correct so that it doesn't go to another department by default. It can be a little bit of a waste of time, but I would still say Stampli is worth it. Review collected by and hosted on G2.com.

Stampli has helped us tremendously with timely payments to vendors, not being asked to code the same invoice multiple times, and getting invoices to the correct coders the first time. This has helped our work load so much, because we no longer have to spend at least an hour each day finding old invoices that we coded months ago that were never paid. Review collected by and hosted on G2.com.

I wish Kastle offered the download to Apple watch customers for easy access as well. Review collected by and hosted on G2.com.

With Kastle, we gain both security and greater awareness of who is visiting our suite and who is not permitted entry. Additionally, I can generate various reports detailing all employees who have access to our suite. Review collected by and hosted on G2.com.

A few things could definitely be smoother. The customization options are powerful, but some of the advanced settings feel a bit tucked away and take time to figure out. Integrations work well overall, but occasionally I wish the setup process was more guided, especially for first-time users. Also, the UI while clean could benefit from clearer labels or tooltips in certain places to reduce trial-and-error. Nothing major, but small refinements would make the experience even more intuitive. Review collected by and hosted on G2.com.

Cal.com eliminates scheduling back-and-forth, prevents double-bookings, and structures my day. It offers a professional booking experience with deep customization and seamless calendar sync, saving time and stress. Review collected by and hosted on G2.com.

I can’t create an invoice on the go. If a client or even a non-client walks into the office needing a quick out-of-scope job like a copy of a report or something similar I can’t just generate an invoice without first creating an agreement. Having the ability to issue a quick standalone invoice would make things much more efficient for those small, one-off tasks. Review collected by and hosted on G2.com.

What problems is Anchor solving and how is that benefiting you?

I’m in a small community where a lot of our clients talk among themselves, so consistency is really important. Anchor’s set pricing and the ability to apply discounts let me show the same retail pricing to everyone, which keeps things transparent and fair. Before Anchor, my pricing was all over the place. Now, each service includes its own scope of work, expectations, and benefits meaning my engagement letters practically write themselves. It’s streamlined, consistent, and saves me a ton of time. Review collected by and hosted on G2.com.

I am disappointed that the ID scanner doesn't autofill the user's information, which could save time and reduce errors during visitor check-ins. Additionally, it's frustrating that we can't get the system to recapture the signature on each visit, which is essential for maintaining accurate and up-to-date records. The initial setup was also challenging, as the sign-in flows seemed to be designed for a different environment, which made customization and adjustment to our specific needs more cumbersome. Review collected by and hosted on G2.com.

I use Envoy Visitors for tracking who enters and escorts visitors at data centers, with the added benefit of viewing multiple sites from one location and customizing flows. Review collected by and hosted on G2.com.

Although FreshBooks does a great job with ease of use, the reporting features could be more advanced for those who want deeper insights into financial trends. I’d also like a bit more flexibility when customizing invoices and dashboards. Additionally, the cost may feel high for freelancers or very small businesses on a tight budget. Review collected by and hosted on G2.com.

FreshBooks helps me save time by simplifying invoicing, expense tracking, and payment collection all in one place. Instead of juggling spreadsheets or multiple tools, I can manage client billing, track time, and stay on top of cash flow quickly and accurately. It reduces errors, keeps everything organized, and ensures I get paid faster. This efficiency lets me focus more on growing my business instead of being stuck in administrative tasks. Review collected by and hosted on G2.com.

Cash application is still early. Not a dealbreaker, just requires more exploration before we commit. Review collected by and hosted on G2.com.

Our Law toolbox subsidiary is painful. Senior accountants manually raise invoices, download data from partner portals, and track revenue in Excel and partially in Recurly. We can't even pull basic metrics like churn or renewal rates because the data is everywhere.

Zenskar automates billing, ties cash application and rev rec to the same data source, and finally gives us proper SaaS reporting. Less manual work, a single source of truth, and the visibility we need as we prepare for IPO. Review collected by and hosted on G2.com.