Reception Management Software

There are a few more admin settings that would be nice to be easier. Managing permissions checked and up to date for several integrations and users can be a little tedious. Review collected by and hosted on G2.com.

It provides the business teams with one single cloud platform for finance activities rather than a scatter gun of spreadsheets and other platforms. And from an IT point of view, it's easier to manage user administration and review permissions, and you get greater visibility of how the platform integrates with other applications. Review collected by and hosted on G2.com.

I think pricing is a little expensive and there are so many features I don't need or use. Would be nice to have a cheaper tier. I wish customer service was more helpful. When I reached out about a problem earlier this year, no one could help me. I had a transcript for a call but not the recording itself which no one could explain to me how that was possible. It was a very annoying and time consuming situation. Lastly, the interface gets updated often and things keep moving around. Calendly was more more intuitive 3-5 years ago. Review collected by and hosted on G2.com.

Just making scheduling easier and more seamless. Review collected by and hosted on G2.com.

There are a few features we don't use because they would be more useful for larger teams, so it can feel like there are more options than we actually need. Review collected by and hosted on G2.com.

The core need was finding a better way to manage the office where most people aren't assigned permanent desks. Archie has helped us move away from fixed seating without creating chaos / friction with our teams. People reserve what they need, meeting rooms are easier to keep track of... it's good! Review collected by and hosted on G2.com.

My biggest frustration with Gable is the early check-in reminder. The reminder usually hits while I'm commuting, so I forget and lose my reservation. GPS-based reminders that trigger once I arrive at the office, or get within a certain proximity of the office would be cool. Review collected by and hosted on G2.com.

Gable solves the problem of not knowing whether a desk will be available when you go into the office. Instead of showing up and hunting for a spot, reserving one takes the uncertainty out of the commute.

Because I work remotely and only come into the office occasionally, I don't use Gable as often as someone who's in several days a week, so the day-to-day benefit for me is smaller. When I do go in, though, having a guaranteed desk is helpful. Review collected by and hosted on G2.com.

The agent needs ongoing tuning. Some visitors use it for off-topic or work-related questions with no buying intent, so you need to set up guardrails and monitor early on. Junk conversations can also flow into your marketing automation platform, so plan for filtering on your side. Review collected by and hosted on G2.com.

We use Qualified as an AI SDR to engage website visitors in real time, qualify them, and route known leads and prospects toward the right next step. Within the first few days we saw hundreds of conversations, a meaningful share from known leads. It gives us visibility into website intent that we didn't have before. Review collected by and hosted on G2.com.

What i dislike about Google Workspace is Storage Management

Storage is shared across services like Google Drive and Gmail, so it can fill up quickly, especially for teams handling large files.

Limited features vs desktop tools:.

Compared to apps like Microsoft Excel or Microsoft Word:

Google Sheets has fewer advanced formulas, macros, and data tools

Google Docs lacks deep formatting and layout controlInternet dependency

Works best with internet

Offline mode exists but is limited and sometimes unreliable. Review collected by and hosted on G2.com.

Working with email attachments often leads to multiple versions of the same file. With Google Docs, Google Sheets, and Google Slides, everyone works on a single live document with automatic saving and version history.

Benefit: No more “final_v3_updated_final” files — improved accuracy and time savings. Review collected by and hosted on G2.com.

I wish there were a way to test automations by creating fake events. I can test them by scheduling something through the booking link, but I don’t want to confuse my boss or make him think a real event has actually been scheduled. Review collected by and hosted on G2.com.

We used to go back and forth with clients trying to find a good day and time to meet or have a phone call. If a client takes a day or so to respond, it can end up taking quite a while to get something on the books. I also like that the client can receive an email or a text to confirm they’re still able to make the appointment, which helps reduce no-shows and prevents people from forgetting they scheduled it. Review collected by and hosted on G2.com.

Sometimes the UI/UX feels cluttered when switching between chat, meetings, and phone. Integrations with some LMS platforms are missing, which makes posting recordings manual. Performance dips on older laptops during big group calls. Pricing for Pro is a bit high for students without discounts. Onboarding could explain AI features better. I didn’t know smart recordings existed until weeks later. Review collected by and hosted on G2.com.

Zoom Workplace solves the problem of scattered tools for classes, group projects, and notes. With good UI/UX, I can jump between chat, calls, and recordings easily. Integrations with Calendar and Slack keep everything in one place. Performance is steady, so long study sessions don’t crash. Pricing works for my budget, and onboarding was smooth. AI features like transcripts and summaries save me hours when revising lectures. Review collected by and hosted on G2.com.

The biggest downside for me is the complexity of some sales workflows. In our configuration, certain status changes cannot be reversed, and revisiting a lead marked for future follow-up can require copying the record. That adds extra steps and makes maintaining a clear customer history more difficult.

I would like simpler navigation and more flexibility when handling everyday sales scenarios. The customization options are valuable, but they also require careful setup to keep the process straightforward for the team. Review collected by and hosted on G2.com.

NetSuite helps us keep track of sales activity across multiple people and accounts. By keeping customer records, opportunities, and quotes connected, it gives us a shared view of each deal and its progress.

For me, the main benefit is being able to identify opportunities that need follow-up, see where deals are getting stuck, and give management a clearer picture of the pipeline. Our sales statuses and saved searches help focus attention on records that need action.

Linking quotes to opportunities also makes it easier to track what was proposed and how the deal ultimately turned out. This supports more consistent follow-up and better sales reporting. Review collected by and hosted on G2.com.

There are no real issues on my end. As a reviewer and approver, I find just seeing the complete invoice sometimes a little confusing, but it just takes a little moving around to review all the information I want to see. Review collected by and hosted on G2.com.

The biggest benefit I have found is prior to my approval as a first level supervisor, the invoices would be approved, and the work was not done to my satisfaction. They would pay and the job was not done or done well. Now if I'm not happy, I can deny the invoice and have the biller come back and make the necessary changes before getting paid. Review collected by and hosted on G2.com.

The downsides of using Visitly are how clients are connected. It's difficult to ensure that clients are regularly attached the same profile. It makes QA/QC on the backend incredibly difficult. There's a struggle to verify that variations of one client's name is the same person. I wish there was a key or identifier available to ensure nicknames were attached to one person. I'm not sure realistically what that would look like. Review collected by and hosted on G2.com.

Visitly streamlines attendance processes by not forcing clients to consistently reshare information they've already provided to us. It also makes quickly compiling attendance data remarkably easy. Review collected by and hosted on G2.com.

The interface is cluttered, heavy, and complicated. Because Outlook tries to do everything, emails, calendars, contacts, and tasks—the screen can feel overwhelming with too many buttons and hidden menus. Unlike cleaner apps like Gmail, Outlook has a steep learning curve. Review collected by and hosted on G2.com.

It solves the annoying problem of app fatigue by combining my email, calendar, and to-do lists into one single screen. Instead of wasting time jumping back and forth between different apps, everything I need to manage my day is in front of me. This benefits me by saving time and letting me instantly turn a messy email into a neat calendar event or task with just a click.

It also tackles the problem of information overload. When my inbox is flooded with newsletters and campus spam, it is easy to miss a message from a professor. Outlook fixes this with its Focused Inbox, which automatically hides the clutter and puts my most important emails front and center. Review collected by and hosted on G2.com.

1. Limited customization

Some users want more control over invoice/quotation layouts, fields, reports, and branding.

Some system-generated text cannot be completely removed or changed.

2. Advanced features may require a paid plan

The free plan has limitations, particularly around customization and document functionality.

Some users find the paid plans relatively expensive when they only need basic invoicing. Review collected by and hosted on G2.com.

Refrens is primarily solving the problem of scattered, manual financial administration. Instead of managing quotations, invoices, expenses, payments, customers, vendors, and accounting records separately—often using spreadsheets and different software—Refrens brings many of these activities into one platform. Review collected by and hosted on G2.com.

There are no downsides of using iLobby as it assisted our processes greatly! It was was extremely easy to add people into the system and easy to preregister guests in the event of a group meeting. Review collected by and hosted on G2.com.

The iLobby system helps us to ensure visitors check in, are given a name badge and read and conduct the necessary GMP and Safety training required of our facilities. We are also looking into adding a safety video for guests to watch at their arrival! Review collected by and hosted on G2.com.

Honestly, there is nothing I dislike about Anchor. I needed a bulk proposal feature and they were able to send me a spreadsheet tailored to my needs with instructions and they would take care of uploading it and adding all the proposals to our account. Review collected by and hosted on G2.com.

Our last platform was disjointed, with Anchor we can see everything all in one place and get a great visual representation of where we are at. We also save a lot of time using the bulk features and the templates. Review collected by and hosted on G2.com.

One area where I think MS 365 could improve is the integration and support of Copilot across the different applications. Sometimes it works really well and helps me get things done quickly, but other times it fails. When that happens, it can actually reduce efficiency instead of improving it, even though it has only happened to me a few times. Review collected by and hosted on G2.com.

Basically, MS 365 helps me manage the administrative and presentation side of my projects. Much useful when I am handling multiple client projects because it gives me a consistent workflow for managing all documentation and communication. Review collected by and hosted on G2.com.

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols like that, and now they don't. I found it quite helpful to use those and unnecessarily restrictive. I imagine there's a coding reason for it or something like that, but I wished they didn't change that. I also find the Approval process can be confusing at times, because the steps aren't specifically guided as seamlessly as they are in the iPhone app. The app moves me through the approval process really easily and smoothly. The desktop app I don't always know if the approval and payment out has processed correctly. Review collected by and hosted on G2.com.

Bill really keeps the vast majority of my payment management in one easy to use resource. It's very helpful to konw I can just handle the vast majority of my financial payment/management needs inside this program. Review collected by and hosted on G2.com.

I feel the Free plan’s monthly submission limits can be reached pretty quickly if a campaign goes viral, and moving up to the next tier can be a bit costly for micro-businesses. Also, when I’m building very complex forms with lots of conditional logic, the editor can occasionally lag a little. Review collected by and hosted on G2.com.

Jotform has truly solved the nightmare of manual data collection and repetitive administrative work for me. Before using it, organizing responses, collecting feedback, and managing approvals meant endless back-and-forth communication, plus manual spreadsheet entries that took up far too much time.

With Jotform, I can build clean, professional e-forms and set up automated workflows in minutes, without writing a single line of code. Automated submission tracking and seamless integrations save me hours of manual work every week, so I can focus on creating content and growing my business instead of getting buried in admin tasks. Review collected by and hosted on G2.com.

I like everything about it. I like all of its features. Review collected by and hosted on G2.com.

Cal ID solves the hassle of manual scheduling, endless back-and-forth, and fragmented meeting management. Instead of spending time coordinating availability through emails or messages, it automates the booking process by syncing calendars, managing time zones, sending reminders, and handling rescheduling automatically.

For me, this boosts productivity and saves a significant amount of time, especially when I’m managing client meetings, demos, interviews, or team coordination. It also feels more professional for clients, since they can instantly book an available slot without delays. Features like workflow automation, integrations, and team scheduling further streamline operations and help reduce missed meetings and scheduling conflicts. Review collected by and hosted on G2.com.

The initial API integration required some adjustments on our side and a good understanding of the Monetization data model. The implementation was successful, but more end-to-end examples for less common transaction-rating scenarios would make the first setup easier. Review collected by and hosted on G2.com.

We use Tridens Monetization to calculate transaction fees when pricing depends on cumulative volume within a billing cycle and on additional attributes, including source, destination, and account type. Automating these calculations removes a significant amount of manual work, applies the same rules consistently, and makes it easier to introduce or change rate plans. Review collected by and hosted on G2.com.