Best Video Surveillance Software

How Many Video Surveillance Software Products Does G2 Track?

Total Products under this Category: 255

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Solink (+0.04%) - Among all products in this category, Solink recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Video Surveillance Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,100+ Authentic Reviews
  • 255+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Video Surveillance Software

G2 Grid® for Video Surveillance Software plotting products by satisfaction and market presence

Highlighted products: Coram AI, Solink, Verkada, Rhombus, Lumana, Kastle, Cisco Physical Security Solution, and Genetec.

Underlying data: [Grid® JSON](https://www.g2.com/categories/video-surveillance/grids.json?focus%5B%5D=coram-ai&focus%5B%5D=solink&focus%5B%5D=verkada&focus%5B%5D=rhombus-systems&focus%5B%5D=lumana&focus%5B%5D=kastle&focus%5B%5D=cisco-physical-security-solution&focus%5B%5D=genetec-genetec)

Coram AI

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI Safety Agent, providing businesses with a comprehensive approach to security that encompasses video surveillance, access control, and emergency management. Suitable for organizations of all sizes, Coram AI is trusted by a diverse range of clients, including Fortune 500 companies, educational institutions, and various sectors such as retail and manufacturing. The target audience for Coram AI includes businesses and organizations that prioritize safety and operational efficiency. The platform is particularly beneficial for environments where security is paramount, such as schools, warehouses, and large venues. Coram AI addresses specific use cases like proactive incident prevention, real-time monitoring, and streamlined emergency response, making it an essential tool for organizations looking to enhance their safety protocols. One of the key features that sets Coram AI apart is its AI-native architecture. Unlike traditional video security systems, Coram embeds intelligence directly into its platform, enabling advanced functionalities such as weapon detection, slip-and-fall detection, and natural language alerts. These capabilities allow organizations to implement proactive safety measures that significantly reduce response times and mitigate risks before they escalate into serious incidents. Additionally, Coram's compatibility with any IP camera and its open platform design facilitate quick and cost-effective deployment, making it an attractive option for businesses looking to upgrade their security systems without extensive overhauls. Coram AI's recognition as one of the CB Insights AI 100 Companies of 2025 highlights its leadership in applying advanced AI technologies to real-world security challenges. The team behind Coram brings extensive experience from the self-driving industry, equipping them with the expertise to tackle complex perception problems in real-time. This background allows Coram to leverage the latest advancements in multimodal AI, ensuring that their solutions remain at the forefront of innovation in physical security. Moreover, Coram AI places a strong emphasis on privacy and compliance, holding SOC 2 Type II and HIPAA certifications. This commitment to cybersecurity and data protection ensures that businesses can deploy AI solutions that not only enhance safety but also adhere to the highest standards of trust and resilience. With Coram AI, organizations can confidently secure their environments while maintaining compliance with essential regulations.

Average Rating: 4.9/5.0

Total Reviews: 210

How Do G2 Users Rate Coram AI?

  • Analytics: 9.2/10 (Category avg: 8.9/10)
  • Security: 9.5/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.7/10 (Category avg: 9.1/10)
  • Workflow: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Coram AI?

  • Seller: Coram AI
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Sunnyvale, US
  • LinkedIn® Page: www.linkedin.com
    155 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Director
  • Top Industries: Primary/Secondary Education, Education Management
  • Company Size: 63% Medium, 28% Small

What Do G2 Reviewers Say About Coram AI?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Coram AI, simplifying workflow and enhancing overall efficiency in various settings.
  • Users appreciate the intuitive and comprehensive features of Coram AI, enhancing session review and incident detection.
  • Users praise the responsive customer support of Coram AI, which quickly resolves issues and enhances user experience.
  • Users find Coram AI incredibly helpful for alerts and access control, ensuring safety and ease of use.
  • Users highlight the simple and fast setup of Coram AI, leading to an efficient and user-friendly experience.
Cons
  • Users experience camera issues, including freezing, calibration delays, and inconsistent video quality, impacting their overall experience.
  • Users experience lagging performance, with slow playback and delayed camera calibration on the mobile app.
  • Users experience slow streaming, especially during searches and when reviewing older footage, impacting their overall experience.
  • Users experience video playback issues on mobile, including lag, grainy visuals, and audio quality concerns.
  • Users report laggy playback on the mobile app, impacting the overall user experience and functionality.

What Are Recent G2 Reviews of Coram AI?

Verkada

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected platform. Its solutions—including video security, access control, air quality sensors, alarms, intercoms, and workplace tools—work seamlessly in Verkada Command, a cloud-based software experience built for scale. From finding footage in seconds to identifying events like a door held open, a visitor check-in, or a change in air quality, Verkada gives teams the insight to see, understand, and act with confidence—helping create safer, smarter environments.

Average Rating: 4.7/5.0

Total Reviews: 160

How Do G2 Users Rate Verkada?

  • Analytics: 9.0/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.6/10 (Category avg: 9.1/10)
  • Workflow: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Verkada?

  • Seller: Verkada
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Mateo, California
  • Twitter: @VerkadaHQ
    2,519 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,885 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Primary/Secondary Education, Education Management
  • Company Size: 55% Medium, 28% Large

What Do G2 Reviewers Say About Verkada?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Verkada, highlighting its powerful yet simple management capabilities.
  • Users praise Verkada's superior technology and unmatched customer support, enhancing their overall experience with unique solutions.
  • Users value the 24/7 customer support from Verkada, ensuring assistance is always available when needed.
  • Users admire the high camera quality of Verkada, praising its ease of use and overall performance in operations.
  • Users find Verkada to be easy to use, especially for non-tech individuals, streamlining incident tracking across cameras.
Cons
  • Users find the pricing to be high for K12, often relying on grant money for purchase.
  • Users report access issues with Verkada, including lack of IP filtering and software update complications.
  • Users experience significant connectivity issues with Verkada, impacting performance and raising concerns about system reliability.
  • Users report inaccurate detection issues, including false tailgating alerts and "unknown user" errors from badge scans.
  • Users express frustration over the missing features in Verkada, impacting usability and causing confusion with access control.

What Are Recent G2 Reviews of Verkada?

What Are G2 Users Discussing About Verkada?

Solink

Solink is an AI-driven video intelligence platform that connects video with business and operational data to help teams detect, investigate, and respond to risk and performance issues across physical locations. Solink is used by multi-location operators and the teams that support them, including security leaders, loss prevention, operations, IT, and store field teams in industries like retail, QSR, and convenience. The platform is designed for environments where incident response, theft and fraud reduction, and operational consistency require more than reactive video review. Solink unifies video with signals from systems such as POS, access control, and alarms, then applies AI and business context to reduce noise and surface events that matter. This supports faster verification, more consistent workflows, and secure visibility from anywhere. Key capabilities include: • Unified visibility across systems: Connects video with operational tools such as POS and access control to provide context around incidents, transactions, and exceptions. • AI guided detection and verification: Helps distinguish real risks and anomalies from routine activity to reduce false positives and investigation effort. • Investigation and reporting workflows: Enables searching, sharing, case documentation, and standardized processes for incident review and follow up. • Remote monitoring for distributed teams: Supports secure access for authorized users across locations to improve response coordination and oversight. • Open ecosystem deployment: Works with many existing camera environments to support expansion and standardization without forcing rip-and-replace hardware changes. Solink supports use cases such as loss prevention, safety and compliance reviews, operational audits, and performance coaching, with the goal of helping teams see more, know more, and do more across every site.

Average Rating: 4.7/5.0

Total Reviews: 123

How Do G2 Users Rate Solink?

  • Analytics: 9.6/10 (Category avg: 8.9/10)
  • Security: 9.3/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.1/10)
  • Workflow: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Solink?

  • Seller: Solink
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Ottawa, CA
  • Twitter: @SolinkCorp
    902 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    394 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Restaurants
  • Company Size: 37% Medium, 30% Large

What Do G2 Reviewers Say About Solink?

AI-generated summary from verified user reviews

Pros
  • Users value the clear images and fast speeds of Solink, enhancing their overall experience with the product.
  • Users value the ease of use of Solink, appreciating its user-friendly interface and quick setup.
  • Users value the easy initial setup of Solink, appreciating a smooth transition across their entire company.
  • Users appreciate how Solink provides helpful customer service and listens to feedback for enhancing the product experience.
  • Users appreciate the active business intelligence aspect of Solink, enhancing security with valuable real-time data integration.
Cons
  • Users report that the inaccurate detection issues lead to false positives and inconsistent search results.
  • Users experience limited functionality with Solink, particularly in reporting and multi-device support.
  • Users express frustration with limited features on the phone app, impacting multi-camera recording and video search functionality.
  • Users experience scheduling issues due to slow data integration and time zone problems, impacting automation reporting.
  • Users find that snapshot quality can be lacking, particularly with 360 cameras and zoomed images.

What Are Recent G2 Reviews of Solink?

What Are G2 Users Discussing About Solink?

Rhombus

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more.

Average Rating: 4.6/5.0

Total Reviews: 605

How Do G2 Users Rate Rhombus?

  • Analytics: 8.8/10 (Category avg: 8.9/10)
  • Security: 9.2/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.1/10)
  • Workflow: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Rhombus?

  • Seller: Rhombus
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Sacramento, CA
  • LinkedIn® Page: www.linkedin.com
    210 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director of Technology
  • Top Industries: Education Management, Primary/Secondary Education
  • Company Size: 48% Medium, 42% Small

What Do G2 Reviewers Say About Rhombus?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Rhombus, making training and operation smooth and efficient across multiple locations.
  • Users value the exceptional camera quality of Rhombus, enhancing visibility and security across the campus effortlessly.
  • Users appreciate the outstanding customer support of Rhombus, finding it easy to use and always helpful.
  • Users value the user-friendly interface of Rhombus, enabling quick dashboard creation and excellent camera management.
  • Users appreciate the enhanced security of Rhombus, ensuring safety across school grounds and preventing incidents.
Cons
  • Users report frequent camera issues, including crashes, connectivity problems, and complicated manual updates affecting performance.
  • Users find the high cost of Rhombus a significant barrier, affecting their ability to purchase and maintain the system.
  • Users face significant access issues, finding it challenging to operate without their phone and encountering hardware problems.
  • Users express frustration over the limited features of Rhombus, feeling it lacks necessary robustness and simplicity.
  • Users experience slow performance with Rhombus, leading to frustration during loading and sharing processes.

What Are Recent G2 Reviews of Rhombus?

What Are G2 Users Discussing About Rhombus?

FAQs About Video Surveillance Software

Generated using AI

Last updated: June 3, 2026

Best practices for video surveillance storage and retention management to support growing teams with

G2 reviewers mention that growing teams benefit most from storage and retention setups that are easy to search, simple to manage remotely, and reliable across multiple locations. Recent reviews repeatedly highlight the value of quick playback, clip sharing, cloud or centralized access, and retention that supports investigations without forcing teams to scrub through hours of footage. Buyers also call out the importance of balancing longer footage availability with practical storage planning, since some users noted storage limits, lag during playback, or higher costs tied to camera count and retention needs. Systems that reduce manual review and make saved evidence easy to retrieve tend to fit scaling environments best.

How video surveillance improves facility security and incident response for organizations evaluating solutions to

According to verified users, video surveillance improves facility security by giving teams faster visibility into entrances, exits, restricted areas, and unusual activity. In recent G2 reviews, buyers frequently describe using alerts, remote access, and searchable footage to respond more quickly to theft, break-ins, safety issues, and day-to-day incidents. Many reviewers also mention that centralized monitoring helps teams cover multiple buildings or campuses without being physically present. For incident response, the biggest advantage is speed: users repeatedly note that better search, clip export, and event review make it easier to confirm what happened, share evidence, and take action without relying on slow manual footage checks or older DVR-style workflows.

Surveillance solutions compared to traditional on-premise camera systems for organizations comparing vendors on features

According to verified users, newer surveillance platforms are often preferred over traditional on-premise camera systems when buyers want easier remote access, faster search, simpler sharing, and less dependence on aging local hardware. Recent G2 reviews repeatedly contrast modern platforms with older DVR or fragmented systems that were harder to use, slower to review, and more difficult to manage across locations. Buyers also value features such as cloud access, centralized dashboards, AI-assisted search, alerts, and easier user administration. That said, reviewers still mention tradeoffs to evaluate, including learning curves, bandwidth or internet dependence, retention costs, and occasional lag or integration challenges during setup or expansion.

What are the most important features in video surveillance software

According to verified users, the most important features in video surveillance software are easy search and playback, remote access, reliable alerts, clear live and recorded video, and a simple interface that nontechnical teams can use quickly. Recent reviews also emphasize centralized multi-site visibility, fast clip export and sharing, customizable permissions, and integrations with access control, sensors, or existing camera infrastructure. Many buyers also value AI-assisted capabilities such as person or vehicle search, motion filtering, people counting, license plate recognition, and event-based alerts when they reduce manual review time. Common watchouts in reviews include lag during playback, storage constraints, and a learning curve when advanced analytics or configuration options become more complex.

How do teams use video surveillance for investigations

According to verified users, teams use video surveillance for investigations by narrowing timelines quickly, searching for motion or specific people and vehicles, and pulling clips to share with internal stakeholders or law enforcement. Recent G2 reviews describe investigators using searchable footage to review theft, safety incidents, suspicious behavior, customer disputes, employee activity, package movement, and access events across multiple cameras. Buyers repeatedly mention that the best workflows reduce hours of manual scrubbing by linking events, surfacing alerts, or helping users follow a subject from camera to camera. Reviewers also value export tools, saved evidence, and centralized access because they help teams move from basic recording to faster fact-finding and better incident documentation.

Lumana

Lumana is an AI video security platform that helps security, IT, safety, and operations teams monitor, investigate, and respond to activity across their physical sites automatically. Founded to close the gap between the cameras organizations already run and the intelligence those cameras could provide, Lumana serves enterprise, mid-market, and SLED (state, local, and education) customers across retail, education, healthcare, government, hospitality, manufacturing, and logistics. Legacy video systems rely on manual monitoring, slow investigations, and fixed, rule-based analytics; Lumana applies adaptive, agentic AI to live and recorded camera feeds so video becomes searchable, real-time intelligence instead of footage that goes unwatched. The platform is camera-agnostic: it works with any IP camera and also offers a line of NDAA-compliant Lumana cameras. AI runs on-site on Lumana Core, which processes video locally, while a hybrid-cloud architecture unifies management across every location in a single interface, VMS+. Common use cases include real-time threat and safety monitoring, faster incident investigation, loss prevention, occupancy and operational analytics, and centralized multi-site security management. Main features and benefits: • VIA-1, a continuous-learning video intelligence model that adapts to each camera's environment over time and reduces false alerts by up to 90%, so teams spend less time clearing noise and more time on real events. • AI agents that automate the video security workflow across monitoring, investigation, insights, and response, including real-time alerts and automated actions such as notifications, audio messages, and webhook or GPIO triggers. • Natural language search that finds events across thousands of hours of footage in seconds by describing them in plain language, with no query syntax to learn. • Single-pane-of-glass management for every camera, site, alert, and investigation, available on desktop and mobile. • Enterprise-grade security and compliance, including SOC 2 Type II, NDAA, HIPAA, and GDPR, with role-based access control down to the camera level. Lumana is built on a hybrid-cloud architecture that scales from a single site to tens of thousands of cameras without replacing existing infrastructure. Because VIA-1 keeps learning from each deployment, detection accuracy improves in the customer's own environment rather than staying static over time. Organizations including Salesforce, Meta, McDonald's, and the University of Miami use Lumana to secure and gain intelligence from their physical environments.

Average Rating: 4.9/5.0

Total Reviews: 60

How Do G2 Users Rate Lumana?

  • Analytics: 9.8/10 (Category avg: 8.9/10)
  • Security: 9.4/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.8/10 (Category avg: 9.1/10)
  • Workflow: 9.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Lumana?

  • Seller: Lumana
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Los Gatos, California, United States
  • Twitter: @LumanaHQ
    53 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    114 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Security and Investigations
  • Company Size: 58% Medium, 26% Small

What Do G2 Reviewers Say About Lumana?

AI-generated summary from verified user reviews

Pros
  • Users praise Lumana for its intelligent automation, significantly enhancing security through proactive alerts and rapid response capabilities.
  • Users value the intelligent alert notifications of Lumana, enhancing security response and reducing operator workload effectively.
  • Users value Lumana's intelligent automation, enhancing security through proactive alerts and efficient incident management.
  • Users praise Lumana for its ease of use and quick setup, significantly enhancing operational management and efficiency.
  • Users commend Lumana for its exceptional efficiency, drastically reducing investigation time and streamlining security management.
Cons
  • Users report inaccurate detection issues, experiencing unreliable alerts and improvements needed in features like facial recognition.
  • Users face a noticeable learning curve with Lumana's extensive AI capabilities, particularly for advanced setups and automation.
  • Users report that the camera issues are significant, affecting functionality and reliability of the Lumana product.
  • Users experience a difficult training process with Lumana, requiring more guided setup for optimal use of its features.
  • Users report missing features like unreliable PTZ function and lack of essential presets, complicating camera control.

What Are Recent G2 Reviews of Lumana?

Kastle

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating advanced access control, video surveillance, and visitor management technologies, we ensure enhanced security and superior performance. As tens of thousands trust our services daily, we stand out as a partner dedicated to innovation, leadership, and comprehensive managed security services. Discover the Kastle difference at kastle.com.

Average Rating: 4.6/5.0

Total Reviews: 186

How Do G2 Users Rate Kastle?

  • Analytics: 8.1/10 (Category avg: 8.9/10)
  • Security: 8.7/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.1/10 (Category avg: 9.1/10)
  • Workflow: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Kastle?

  • Seller: Kastle Systems
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Falls Church, VA
  • Twitter: @KastleSystems
    2,057 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    721 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Property Manager
  • Top Industries: Commercial Real Estate, Real Estate
  • Company Size: 49% Medium, 40% Small

What Do G2 Reviewers Say About Kastle?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kastle, highlighting its friendly support and intuitive features.
  • Users praise Kastle's polite and helpful customer support, making interactions smooth and pleasant.
  • Users highlight the friendly customer service and reliable support from techs and project managers of Kastle.
  • Users value the flexible and reliable access control of Kastle, enabling seamless entry to secure areas.
  • Users value the reliability of Kastle, praising its consistent functionality and effective integration in various environments.
Cons
  • Users find access issues challenging, especially when managing permissions across different locations and staff changes.
  • Users express frustration with Kastle's poor customer support, citing slow response times and communication issues.
  • Users find the pricing to be a bit high, especially compared to other options and for certain features.
  • Users experience inaccurate detection issues with the scanner and search function, causing access problems at times.
  • Users experience inconsistent communication with Kastle, leading to delays and the need for frequent follow-ups.

What Are Recent G2 Reviews of Kastle?

Cisco Physical Security Solution

Cisco Meraki smart cameras offer a cloud-managed, intelligent security solution that integrates advanced video analytics, robust security features, and seamless management through the Cisco Meraki dashboard. These cameras feature powerful onboard processors, high-resolution sensors (ranging from 4MP to 12.4MP), and various form factors including fixed-lens mini domes, varifocal domes, fisheye, and telephoto bullet cameras suitable for both indoor and outdoor environments. They provide extensive storage options with high-endurance solid-state drives, support wireless connectivity, and include features such as motion and audio analytics, person and vehicle detection, and privacy-first AI-powered cross-camera tracking without facial recognition. The system enables network-wide visibility, granular access controls, easy video export and sharing, and integrates with other Meraki devices like sensors and wireless access points to deliver comprehensive physical security and business intelligence. These smart cameras are designed for easy installation, durability with vandal resistance and weatherproof ratings, and support advanced use cases such as license plate recognition and location analytics, making them ideal for protecting and optimizing various business and organizational environments.

Average Rating: 4.3/5.0

Total Reviews: 33

How Do G2 Users Rate Cisco Physical Security Solution?

  • Analytics: 10.0/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.3/10 (Category avg: 9.1/10)
  • Workflow: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Cisco Physical Security Solution?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 38% Medium, 32% Small

What Are Recent G2 Reviews of Cisco Physical Security Solution?

Genetec

Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. Our unified Security Center platform brings together video, access control, ALPR, evidence management, and more, all in one intuitive experience. Organizations around the world rely on the powerful Genetec platform to secure their people and assets. Intelligent automations help them improve operational efficiency while respecting individual privacy. Our global network of technology partners means users are never locked into a single vendor, and the choice of an on-prem or cloud deployment — or a mix of both — means organizations can scale their security system with their changing needs. Headquartered in Montreal, Canada, we serve more than 42,500 customers via our extensive network of accredited channel partners and consultants, located in more than 159 countries.

Average Rating: 4.4/5.0

Total Reviews: 30

How Do G2 Users Rate Genetec?

  • Analytics: 8.9/10 (Category avg: 8.9/10)
  • Security: 9.4/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.3/10 (Category avg: 9.1/10)
  • Workflow: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Genetec?

  • Seller: Genetec
  • Company Website:
  • Year Founded: 1997
  • HQ Location: Montreal, CA
  • Twitter: @genetec
    16,465 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,346 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 47% Medium, 27% Small

What Do G2 Reviewers Say About Genetec?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Genetec, thanks to its seamless integration and user-friendly enterprise solution.
  • Users value the seamless integrations of Genetec, enhancing functionality across various devices and platforms.
  • Users value the unified platform of Genetec, enhancing integration for cameras, access control, and emergency response.
  • Users value the excellent customer support from Genetec, including a crisis center for urgent assistance.
  • Users value the unified platform of Genetec, seamlessly integrating various systems and continuously expanding its services.
Cons
  • Users often face a complexity issue as system scale increases, making initial setup challenging.

What Are Recent G2 Reviews of Genetec?

What Are G2 Users Discussing About Genetec?

XProtect

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cloud-based video surveillance as a service (VSaaS). With responsible and ethical use of technology as their core value, Milestone empowers industries and people to leverage technology in an ethical and responsible manner and supports their compliance with industry standards such as the GDPR, FIPS 140-2 and the NIST standards for secure software development of XProtect as required by the U.S. Executive Order 14028. Milestone delivers open platform software that seamlessly integrates with third-party security tools meeting the industry need for flexible, adaptable and scalable technology. In addition to security, Milestone’s offerings can optimize business operations with artificial intelligence (AI) and video analytics. Technical support is available in 14 languages around the globe. XProtect, offered in five variants, helps you stay protected and resilient with continual updates and robust cybersecurity; simplify security operations with a single interface that connects all cameras, sensors, analytics and sites; and grow your organization with a VMS that is compatible with over 14,000 cameras and devices.

Average Rating: 4.5/5.0

Total Reviews: 90

How Do G2 Users Rate XProtect?

  • Analytics: 7.6/10 (Category avg: 8.9/10)
  • Security: 9.0/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.4/10 (Category avg: 9.1/10)
  • Workflow: 7.9/10 (Category avg: 8.7/10)

Who Is the Company Behind XProtect?

  • Seller: Milestone Systems
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Copenhagen, Denmark
  • Twitter: @milestonesys
    15,775 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,666 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Hospital & Health Care
  • Company Size: 48% Medium, 31% Large

What Do G2 Reviewers Say About XProtect?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface and extensive customization options of XProtect for enhanced security management.
  • Users find XProtect's ease of use commendable, offering reliable and scalable solutions for various security needs.
  • Users appreciate the quick and helpful customer support of XProtect, ensuring a reliable monitoring experience.
  • Users love the robust security features of XProtect, enhancing reliability and protecting data effectively.
  • Users praise the excellent integration capabilities of XProtect, accommodating diverse systems and enhancing functionality.
Cons
  • Users find XProtect to be expensive, with high licensing and care costs affecting affordability for smaller customers.
  • Users find the initial setup complex, particularly for large installations, impacting their overall experience with XProtect.
  • Users find the interface design outdated, expressing a desire for a more modern and user-friendly experience.
  • Users express dissatisfaction with the limited customization options in XProtect, wishing for more flexibility and features.
  • Users express disappointment over missing essential features in XProtect, highlighting limitations in customization and third-party integrations.

What Are Recent G2 Reviews of XProtect?

What Are G2 Users Discussing About XProtect?

Brivo

Brivo is the global leader in cloud-native physical security, with more than 2 million devices deployed across 100,000+ locations in 80 countries. The flagship product, Brivo Security Suite, unifies access control, video intelligence, visitor management, and intrusion into a single view to centralize security across the enterprise. Businesses use Brivo’s AI-powered unified security platform to proactively detect and deter threats, improve operations, reduce liability, comply with regulations, increase sales, and maximize profits. The pioneer in both cloud-native access control and video surveillance, Brivo is trusted by more than 25 million users across the globe to protect people, property, and digital assets. Headquartered in Bethesda, Md., and Austin, Texas, Brivo has additional offices in Lehi, Utah; Amsterdam; Bangalore; and Tokyo. Learn more at brivo.com. Brivo recently merged with Eagle Eye Networks. Please visit een.com to learn more about the Eagle Eye Cloud VMS (video management system) and its AI-powered video intelligence capabilities.

Average Rating: 4.6/5.0

Total Reviews: 35

How Do G2 Users Rate Brivo?

  • Analytics: 8.5/10 (Category avg: 8.9/10)
  • Security: 9.5/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.1/10)
  • Workflow: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Brivo?

  • Seller: Brivo
  • Year Founded: 1999
  • HQ Location: Bethesda, MD
  • LinkedIn® Page: www.linkedin.com
    1,193 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Security and Investigations, Information Technology and Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About Brivo?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of remote control and monitoring with Brivo's cloud-based system, saving time and enhancing efficiency.
  • Users value the excellent customer support of Brivo, with quick issue resolution and helpful assistance.
  • Users commend the easy installation and cloud management of Brivo, along with responsive customer support.
  • Users love the fast communication speed of Brivo, enabling quick support and issue resolution from anywhere.
  • Users value the ease of use of Brivo, finding it simplifies remote control and monitoring effectively.
Cons
  • Users find that internet dependency limits functionality, as changes can't be made without a stable connection.
  • Users find the slow performance frustrating, especially with infrequent updates affecting last-minute reservations.

What Are Recent G2 Reviews of Brivo?

What Are G2 Users Discussing About Brivo?

Alarm.com for Business

Alarm.com for Business is the platform of choice for more than a million locations, with a unified platform that allows customers to manage intrusion, video, access control and more from a single intuitive interface.

Average Rating: 4.5/5.0

Total Reviews: 24

How Do G2 Users Rate Alarm.com for Business?

  • Analytics: 9.5/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.1/10)
  • Workflow: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Alarm.com for Business?

  • Seller: Alarm.com
  • Company Website:
  • Year Founded: 2000
  • HQ Location: McLean, Virginia, United States
  • Twitter: @AlarmDotCom
    14,376 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,386 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Medium, 33% Small

What Do G2 Reviewers Say About Alarm.com for Business?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Alarm.com, praising its intuitive platform and seamless technology.
  • Users value the modularity of Alarm.com for customizing security setups and centralizing multiple functions seamlessly.
  • Users value the seamless integration of tools on Alarm.com for Business, enhancing project optimization and user experience.
  • Users value the management ease of Alarm.com for Business, appreciating intuitive controls and centralized security operations.
  • Users value the easy access provided by Alarm.com, enabling seamless office entry and efficient multi-site management.
Cons
  • Users find the expensive licensing fees for access control and cameras to be a significant drawback.
  • Users find that the interface design could improve with better naming and organization for optimal functionality.
  • Users express the need for better customization options, as current settings are inflexible and time-consuming to adjust.
  • Users find the limited features of Alarm.com for Business restrict their use and require additional hardware purchases.
  • Users find the interface design lacking, suggesting improvements for better functionality and user experience in Alarm.com.

What Are Recent G2 Reviews of Alarm.com for Business?

Spot AI

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we deliver measurable ROI in safety, operations, and security across manufacturing floors, retail stores, schools, hospitals, and beyond. Our mission: Turn every camera into a source of business value—helping organizations build safer, smarter, and more efficient spaces.

Average Rating: 4.8/5.0

Total Reviews: 75

How Do G2 Users Rate Spot AI?

  • Analytics: 9.1/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.6/10 (Category avg: 9.1/10)
  • Workflow: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Spot AI?

  • Seller: Spot AI
  • Year Founded: 2018
  • HQ Location: Burlingame, California
  • LinkedIn® Page: www.linkedin.com
    109 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Electrical/Electronic Manufacturing
  • Company Size: 60% Medium, 32% Small

What Do G2 Reviewers Say About Spot AI?

AI-generated summary from verified user reviews

Pros
  • Users value the easy access to all locations and data from one platform, enhancing operational efficiency.
  • Users commend the high quality and clarity of Spot AI's cameras, enhancing security and ease of use.
  • Users value the helpful AI features of Spot AI, making tasks like monitoring and case management seamless and effective.
  • Users appreciate the robust access control in Spot AI, allowing easy monitoring of multiple locations seamlessly.
  • Users praise the incredible technology of Spot AI, particularly enjoying the benefits of a unified dashboard.
Cons
  • Users report access issues, noting the Azure SSO logon could be simplified for better convenience.
  • Users find that adjusting the angle on Turret & Dome Cameras can be challenging during setup, affecting efficiency.
  • Users find that the clip management process is slow, often experiencing lengthy downloads and timeouts.
  • Users find the complex setup challenging, involving unexpected cabling that complicates installation processes.
  • Users found the difficult setup process involved and complicated due to unforeseen cabling requirements.

What Are Recent G2 Reviews of Spot AI?

What Are G2 Users Discussing About Spot AI?

OpenEye

Headquartered in Liberty Lake, Washington, OpenEye, a subsidiary of Alarm.com, is a leading provider of intelligent cloud solutions for video security, business intelligence, and loss prevention. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services uncovers insights that enhance security and increase your bottom line. Our cloud-managed platform gets the video you need quickly, whether you’re receiving real-time alert notifications, searching for specific events, or monitoring areas for safety. See the next opportunity to secure and scale smart environments and enhance experiences for your customers, employees, and students with an intelligent and aware cloud video platform.

Average Rating: 4.4/5.0

Total Reviews: 42

How Do G2 Users Rate OpenEye?

  • Analytics: 8.5/10 (Category avg: 8.9/10)
  • Security: 9.3/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.1/10 (Category avg: 9.1/10)
  • Workflow: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind OpenEye?

  • Seller: OpenEye
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Liberty Lake, WA
  • Twitter: @OpenEyeVideo
    525 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    328 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 40% Medium, 40% Small

What Do G2 Reviewers Say About OpenEye?

AI-generated summary from verified user reviews

Pros
  • Users praise the advanced AI tools and features of OpenEye, enhancing their overall experience and performance.
  • Users appreciate the excellent customer support from OpenEye, ensuring a successful and responsive experience.
  • Users love the cloud hosting feature of OpenEye, praising its speed, AI tools, and customer support.
  • Users value the convenient remote access of OpenEye, appreciating fast loading times and clear video quality.
  • Users value the affordability of OpenEye, finding it budget-friendly without sacrificing essential features.
Cons
  • Users find OpenEye to be expensive, with costs and limited storage durations making it less accessible.
  • Users often face complexity of initialization, requiring lengthy setup times and challenging remote configuration.
  • Users find the initialization complexity of OpenEye challenging, alongside concerns about the cost of necessary packages.
  • Users report dependency issues with OpenEye, highlighting concerns about network reliance negatively impacting usability.
  • Users find the difficult setup of OpenEye challenging, often requiring significant time to configure remotely.

What Are Recent G2 Reviews of OpenEye?

Eagle Eye Networks

Eagle Eye Networks has now merged with Brivo. Brivo is the global leader in cloud-native AI-driven physical security, with more than 2 million devices deployed across 100,000+ locations in 80 countries. The flagship product, Brivo Security Suite, unifies access control, video intelligence, visitor management, and intrusion into a single view to centralize security across the enterprise. Businesses use Brivo’s AI-powered unified security platform to proactively detect and deter threats, improve operations, reduce liability, comply with regulations, increase sales, and maximize profits. The pioneer in both cloud-native access control and video surveillance, Brivo is trusted by more than 25 million users across the globe to protect people, property, and digital assets. Headquartered in Bethesda, MD., and Austin, Texas, Brivo has additional offices in Lehi, Utah; Amsterdam; Bangalore; and Tokyo. Learn more at brivo.com

Average Rating: 4.8/5.0

Total Reviews: 50

How Do G2 Users Rate Eagle Eye Networks?

  • Analytics: 8.8/10 (Category avg: 8.9/10)
  • Security: 9.2/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.1/10 (Category avg: 9.1/10)
  • Workflow: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Eagle Eye Networks?

  • Seller: Brivo
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Bethesda, MD
  • LinkedIn® Page: www.linkedin.com
    1,193 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Security and Investigations, Construction
  • Company Size: 58% Small, 35% Medium

What Do G2 Reviewers Say About Eagle Eye Networks?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Eagle Eye Networks, appreciating smooth transitions and remote access capabilities.
  • Users find Eagle Eye Networks to be affordable, providing robust features without breaking the bank for surveillance solutions.
  • Users find the easy setup of Eagle Eye Networks significantly enhances their transition to a modern security system.
  • Users value the easy remote access to cameras, simplifying surveillance and enhancing overall security management.
  • Users highlight the robust security features of Eagle Eye Networks, ensuring reliable access and flexibility in surveillance.
Cons
  • Users frequently experience camera issues, with discrepancies between online status and actual camera function, causing frustration.
  • Users experience frustrating video playback issues with cameras displaying incorrect online statuses and lagging dashboard updates.
  • Users experience some application instability, especially with the Download and Archive section of the interface.
  • Users face communication issues with Eagle Eye Networks, causing confusion about camera status and unnecessary service calls.
  • Users find the upgrades to storage capacity expensive, limiting their options for expansion with Eagle Eye Networks.

What Are Recent G2 Reviews of Eagle Eye Networks?

What Are G2 Users Discussing About Eagle Eye Networks?

Videoloft

Videoloft is a powerful, AI-driven cloud Video Management System that transforms even the most basic security setup into an advanced, feature-rich surveillance solution. With Videoloft, monitoring your security has never been easier. View all your sites in one centralized platform using our web VMS or mobile app, accessible anytime. Need to check in remotely? No problem. With seamless remote access and hassle-free installation, you’re always connected and in control – no matter where you are. There are no limits on resolution, record in crystal clear 8MP straight to the cloud. Built in data redundancy ensures nothing gets lost, while long-term storage options – up to 10 years – mean your video is there whenever you need it. Protecting your data is our top priority. With banking grade end to end encryption, your footage stays secure from capture to cloud. Multi user permissions give you full control over who can access what – ensuring the right people have the right level of access and keeping your system locked down from authorized use.

Average Rating: 4.8/5.0

Total Reviews: 16

How Do G2 Users Rate Videoloft?

  • Analytics: 9.4/10 (Category avg: 8.9/10)
  • Security: 9.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 9.6/10 (Category avg: 9.1/10)
  • Workflow: 6.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Videoloft?

Who Uses This Product?

  • Company Size: 63% Small, 38% Medium

What Do G2 Reviewers Say About Videoloft?

AI-generated summary from verified user reviews

Pros
  • Users highlight the intuitive interface and seamless integration of Videoloft with existing systems for efficient management.
  • Users value the centralized management of Videoloft, highlighting its simplicity and seamless integration for effortless video monitoring.
  • Users appreciate the seamless remote access of Videoloft, enabling quick and easy management from anywhere without hassle.
  • Users find the setup ease of Videoloft remarkable, streamlining camera management with minimal hassle and efficient remote access.
  • Users commend Videoloft for its intuitive interface and seamless integration, making cloud video storage simple and efficient.
Cons
  • Users report connectivity issues with Videoloft, facing disconnections and the need to frequently log in again.
  • Users feel there is limited customization available, which may restrict personal preferences and use cases.
  • Users find the mobile app lacks full features compared to the web version, but still functional for quick access.
  • Users find the limited storage challenging, preferring more flexibility for continuous recording options in Videoloft.
  • Users often face login issues as the system disconnects unexpectedly, requiring repeated attempts to log in.

What Are Recent G2 Reviews of Videoloft?

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar
Updated April 9, 2026