Best Physical Security Software

Physical security software enables in-house security departments and third-party security companies to better manage their workforces by providing officer monitoring, real-time updates on incidents, and direct lines of communication to officers in the field.

Physical security systems allow security guards to report incidents and feature both real-time GPS tracking and incident reporting. Companies use physical security software to monitor personnel, track performance, file reports, and receive real-time alerts on events happening in the field. Physical security solutions may also provide detailed reporting and analytics functions, depending on how comprehensive they are. Physical security software is similar to field service management software, but includes features designed specifically for security guard management.

Physical security software is used by security companies or in-house corporate security departments. Physical security software can be used as a standalone solution or in conjunction with other administrative, HR, and finance software to provide a full workforce management solution.

To qualify for inclusion in the Physical Security category, a product must:

Offer real-time GPS tracking
Provide incident reporting functionality
Contain communication tools that facilitate manager to officer contact
Provide an activity log

Compare Physical Security Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Sort By:
Results: 104
Adv. Filters
(52)4.3 out of 5

Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, and offers easy-to-use and flexible applications that provide actionable insight for making more informed decisions. Currently used by over 2,000 customers in 20 different countries, Omnigo solutions have helped law enforcement and security professionals internationally secure their organizations’ p

(14)4.5 out of 5

Google Nest is a video surveillance solution with intelligent alerts and video history.

(8)4.1 out of 5

Mobile surveillance software including include Real-time monitoring, Real-time location on GIS MAP, Vehicles tracking, Route playback, Live view and Playback, Health check, Alarm center, Domain account support, and multi-levels user managemen

(10)4.9 out of 5

Rhombus Systems provides cloud managed security cameras and IoT sensors for the enterprise that are intelligent, accessible anywhere, and don’t require complicated hardware like NVR’s or servers. Everything is plug and play where setting up a new device just takes a matter of minutes. The platform leverages AI with computer vision to power features like facial recognition, license plate recognition, and people analytics.    Rhombus is backed by top tier investors and delivers better physical sec

Sequr, now Genea Access Control, is a cloud-based system that helps customers automate access control and security management while enabling them to use their smartphone in addition to keycards for access. We achieve this by offering out-of-the-box integrations with Okta, Active Directory, GSuite and more to automatically add and remove users to your system and issue them mobile keys. We use 100% non-proprietary hardware to lower the cost of deployment for retrofits and new installs as well as p

(5)4.0 out of 5

MOBOTIX specialize in making IP video security software that can be combined with their proprietary, fail-safe premium hardware to create an intelligent complete system.

(4)4.9 out of 5

Blue Iris is a video surveillance software solution.

(4)4.8 out of 5

Brivo offers cloud access control solutions.

(6)3.7 out of 5

TrackTik is a mobile, web-based software solution designed for the security industry.

(5)3.4 out of 5

WinTeam from TEAM Software is a holistic financial, operations and workforce management solution for cleaning and security contractors in North America. Streamline and automate business processes, connect back office to field operations and pinpoint profitability by site with WinTeam. WinTeam offers a holistic way to measure performance and automate daily financial, operations and workforce management, including employee payroll, scheduling, absences, benefits and other core HR functionalities;

(2)4.0 out of 5

The ADDA Gatekeeper App is a solution for your housing society's visitor, staff management and security problems.

(2)3.8 out of 5

Smarter Business Security combines intelligent IDS, video surveillance, access control, and energy management into a single solution.

(3)4.0 out of 5

Trackforce Valiant is a turnkey Physical Security Software solution built for the industry. Whether youre a contract security operator ready to scale and grow your business or an in-house security manager wanting to streamline operations, we offer guard management essentials such as real-time remote guard monitoring and tour tracking, lone worker protection, configurable incident/activity reporting, visitor management, scheduling, dispatching, training, payroll, and more.

(1)3.5 out of 5

Motorola Solutions' Ally is a web-based, Software-as-a-Service (Saas) platform designed to provide private security organizations with effective, mobile, easy-to-use security guard software for incident management and dispatch. With little-to-no previous experience or training required and flexible, subscription-based pricing, Ally gives personnel the comprehensive security reporting software they need to respond to calls and manage data efficiently.

DeskShare Security Monitor Pro is a professional video surveillance software with support for multiple IP cameras.

(1)5.0 out of 5

Eagle Eye Networks is a cloud-based video surveillance platform.

(1)3.5 out of 5

Evolv Technologies commercializes metamaterials-based imaging and detection technology for use in airports and other high-risk facilities.

(1)5.0 out of 5

Intelli-M Access is a browser-based application for single-door or enterprise-wide access control that offers door configuration, event monitoring, and more.

(1)5.0 out of 5

iSpy is an open source surveillance software for Windows PCs.

(1)5.0 out of 5

Ontic is the first protective intelligence software company to digitally transform how Fortune 500 and emerging enterprises proactively address physical threat management to protect employees, customers and assets. Ontic’s SaaS-based platform collects and connects threat indicators to provide a comprehensive view of potential threats while surfacing critical knowledge so companies can assess and action more to maintain business continuity and reduce financial impact. Ontic also provides strategi

(1)5.0 out of 5

ProdataKey is a cloud-based access control management system.

(1)5.0 out of 5

Sentry AI can be activated in Blue Iris software and integrate with any Onvif cameras to filter false alerts by motion triggers. No more nonsense alerts caused by leaves wiggling, pet running, raining or light changing. Using state-of-the-art computer vision technology, Sentry AI can detect human/vehicle/pet to suppress more than 85% false alerts and provide you insightful summary saving you tons of time reviewing camera.

(1)4.5 out of 5

Silvertrac is a Guard Management & Reporting Solution that allows users to complete shift reports, report incidents, respond to tasks, and scan checkpoints to a live issue monitor. While in the field users can take pictures, record audio files, and add notes to generate amazing reports in a quick and easy process. All of this information is available in powerful reports that track data, analyze trends, and give you and your clients the important information you need to improve your operation

(1)5.0 out of 5

One dashboard for all your cameras. See, search, share and manage video from your existing security cameras on a modern, powerful web dashboard that takes 10 minutes to set up. As a multi-location modern enterprise, accessing and using your security footage is difficult. We’ve reinvented the NVR with cutting-edge technology, so you can update your clunky cameras with sleek software. Spot NVR: A mini-PC, equipped with solid-state storage and powerful AI processors, to crunch your video. Spot D

(1)5.0 out of 5

Veristream provides cloud-based visitor management built for today's enterprise. Our software, BreezN, is hosted on the Microsoft Azure Cloud and offers a secure, digital check-in process for your company’s lobby. We're trusted by enterprise leaders like Johnson & Johnson, Liberty Mutual, and NASA to help improve their visitor and vendor management processes. iPad check-in is quick, user-intuitive, features ID scanning, background checks, internal watchlists, photo badge printing, and helps

(1)4.0 out of 5

Verkada’s IoT platform combines plug-and-play security cameras with intelligent, cloud-based software — all in a scalable, user-friendly system. Hundreds of organizations use Verkada to protect people and assets, secure facilities, and gain new insights that improve the efficiency of their operations. Verkada's vision is for an autonomous,

(1)2.0 out of 5

ZoneMinder is a full-featured, open-sourcevideo surveillance software system.

0 ratings

A fully-integrated internet software solution for Security Guards, Private Police and Patrol Operators (PPO)

0 ratings

Alnetsystems is a VMS IP Video surveillance software that develops tools for surveillance and security, techNology inNovation and technical support.

0 ratings

August designs smart home access products and services that are safer than traditional keys, make life easier, and put you in control of your front door from anywhere in the world. With August products, you can create virtual keys to your home and easily grant access to housecleaners, dog walkers, delivery services, guests, friends, and familyand control how long that access lastsall from your smartphone. August products work together, integrate with other smart devices and services, and are des

Learn More About Physical Security Software

What You Should Know About Physical Security Software

Physical security software tools connect the disparate systems and functions that handle security and surveillance. These platforms go by several names depending on their use case, most commonly corporate security software or physical security information management (PSIM). Some common components of physical security include intrusion alarms, CCTV, building management and lighting control systems, suppression systems, motion detectors, RFID tags, GIS maps, computer-aided dispatch, and access control systems (such as ID keycards).

Physical security solutions serve a wide range of government sectors and industries that are concerned with ensuring employee and visitor safety and maintaining a secure space, from small businesses that manage security personnel to enterprise companies that have multi-layer security systems to monitor employees and facilities. Security departments and third-party security companies also utilize these tools to manage operational tasks such as guard scheduling, dispatch, and daily reporting. By connecting surveillance hardware with information systems, these platforms offer increased control over incident management, threat awareness, dispatch communications, and activity reporting.

Physical security systems are highly adaptable, and help identify and resolve any potential threats proactively before they escalate. By aggregating data from multiple sources, these platforms automate a number of monitoring and alerting tasks that are vulnerable to human error. Not all physical security solutions offer total integration with disparate products; notably, some may lack the ability to connect multiple safety and surveillance systems at a data level.

The most complete physical security software products have six key capabilities:

  • Collection: Independent device management software collects data from disparate security devices and systems
  • Analysis: The security platform analyzes all collected data, activities, and alarms to identify real-time priority for addressing threats or incidents
  • Verification: The system operator receives information about relevant situations in a fast, digestible format to verify threats
  • Resolution: The system operator receives instructions depending on the type of threat, and those instructions are informed by the organization’s standard operating procedures (SOPs) to resolve the situation
  • Reporting: The security platform tracks all relevant information for compliance reporting, future improvements, and any necessary investigative analysis
  • Audit trail: The security platform tracks all interactions with the system, notably response times and any system changes made by each individual operator

Key Benefits of Physical Security Software

  • Protect an organization’s assets and facilities from threats
  • Expedite security personnel mobilization and dispatch
  • Centralize surveillance hardware into one viewing hub
  • Improve incident management and threat response procedures

Why Use Physical Security Software?

Any organization or business that has personnel and assets to protect should use some type of physical security solution. These systems minimize or entirely prevent any damage as a result of intruders, environmental threats, or related hazards, and assist businesses in monitoring employees for inappropriate conduct. Businesses should have some basic physical security system in place to minimize their liability in the event that harm comes to their employees. This becomes even more imperative for businesses and organizations that are open to public visitors, such as museums, hospitals, zoos, malls, or school campuses.

Particularly, enterprise businesses have been under scrutiny for their resistance to adopt new technology that could enhance the efficacy of their security departments. Physical barriers and guard officers no longer offer enough peace of mind to protect large organizations from breaches that can lead to extreme loss and harm. Additionally, physical security breaches often translate into figurative harm to an organization’s image and reputation, weakening public trust and leading to potential loss in revenue.

There are simply too many components for security operations to manage without a dedicated system. Physical security solutions allow users to gain a comprehensive view of their facilities, increasing surveillance intelligence and improving incident response and threat detection. Security camera footage can be viewed from a central hub, allowing operators to identify potential situations and dispatch personnel to de-escalate. Security departments can manage guard scheduling and dispatching with ease to ensure total coverage.

These tools enhance situational awareness, often visualizing security personnel locations, confirmed incidents, and alarm notifications. Businesses can configure these tools to monitor employee actions such as internet browsing history or email communications. As an added benefit, these tools increase data security indirectly by ensuring the safety of hardware assets that house an organization’s sensitive data. Overall, physical security software allows organizations of all kinds to improve their safety and security processes and ensure the protection of all personnel and assets.

Who Uses Physical Security Software?

While any organization stands to benefit from physical security solutions, there are certain entities that face more pressure to manage their security operations effectively.

Government — Government agencies, perhaps more than any other entity, must protect highly classified information and maintain strict security clearance protocols. From smaller local facilities like the DMV to large government campuses like the White House or the Pentagon, physical security solutions ensure the safety of high ranking government officials as well as all collected citizen data. Transportation agencies also utilize these tools to monitor passengers for fare dodging, violent behavior, and other incidents that require law enforcement response.

Educational institutions — K-12 schools and college campuses need physical security solutions to manage access control systems and security personnel, ensuring all guests are accounted for and no intruders compromise the safety of students and staff. Additional integrated tools like metal detectors, intruder alarms, student ID cards add additional layers of preventative security. For college campuses, dedicated security departments use these tools to ensure campus-wide guard coverage and quick dispatch to respond to threats. Additionally, system operators can send out emergency notifications to students’ cell phones for campus-wide threat alerts.

Museums — Cultural institutions and zoos host hundreds of visitors daily. Physical security systems help coordinate security personnel placement and communications, track all incoming and outgoing visitors, and ensure the safety of visitors and collections. Motion sensors and alarms help museums protect their collections from theft or damage, such as visitors leaning in too closely to paintings. More elaborate systems can remotely lock doors to certain wings, ensuring thieves cannot escape.

Healthcare — Hospitals need to ensure the safety of staff and patients, as well as securing all their patient health records. These tools provide total surveillance of medical facilities, help stationed security personnel communicate and mobilize as needed, and verify the identity of all hospital visitors. Similar to government agencies, hospitals need to manage personnel clearance for restricted areas, and physical security solutions help operationalize surveillance cameras, ID cards, motion sensors, and intruder alarms to keep uncleared staff out. Additionally, patients can be easily monitored for emergencies that require medical or law enforcement dispatch.

Retail — Retail outlets and malls must monitor visitors and ensure their safety, while also protecting physical property and merchandise from damage or theft. Integrated tools like metal detectors, RFID tags, and surveillance cameras offer layers of theft prevention for stores. Security operators can monitor all facility activity from a centralized interface, often a full-scale video wall to track all camera footage in key areas, and dispatch personnel as needed.

Third-party security companies— Contracted security personnel for businesses or events rely on physical security solutions to schedule personnel, monitor their location, and manage any identified incidents. In this function, these tools offer administrative support more so than security, ensuring security providers are fully prepared to offer contracted services.

Physical Security Software Features

Physical security platforms vary in their functionality, given that they are often middleware solutions that connect disparate systems and solutions. Middleware software essentially acts as a glue between multiple unconnected software applications, allowing these applications to communicate and share information with each other. The full range of features depends on the user persona and the integrated products, but generally a base solution offers some or all of the following features.

Access control — Access control maintains facility security by controlling who can enter or exit any specific area. Users are given preset access permissions and must use some method to verify their identity, such as a key card, a code, or biometric authentication. Digital access control can also be established to secure sensitive computer data.

Incident reporting — Incident logs and reports can be completed with preset or custom templates to document ongoing and resolved incidents that security personnel are addressing. These reports may include details such as timestamps, GPS location, facility site locations, and images.

Computer-aided dispatch — Computer-aided dispatch drastically reduces the time it takes to mobilize security personnel to a specific location for a reported threat or incident. Operators can communicate with law enforcement officers, track vehicle and emergency locations with GIS mapping, and document any notes from officers or the person who reported the incident.

Security personnel management— Security personnel management ensures guards are scheduled properly, can receive and send communications, and that their locations are monitored by the system operator.

Mass notifications — Mass notifications allow the system operator to send out text or intercom announcements when threats escalate and all individuals in the building need to prepare for evacuation or lockdown. This could also apply to fire alarms or similar environmental threats. Additionally, many of these alarms are often automated and do not require an operator to trigger.

Video surveillance — Video surveillance footage from installed cameras is managed from a central interface. System operators can manipulate specific feeds to zoom, rewind, or stop footage, or they can transmit footage to appropriate security personnel.

Visitor management — Visitor management functions may include mobile kiosks for signing in and signing out, printing photo badges for visitors, and tracking total number of visitors over time. These solutions may also integrate with parking management solutions to track license plates and verify visitor identity.

GIS mapping — GIS mapping allows system operators to visualize the entire facility and quickly see marked locations for stationed personnel, specific individuals, or reported incidents. For dispatchers, these maps can show vehicle location.

SOP management — Standard operating procedures (SOPs) can be configured to each business's unique protocols, and these will be displayed in the system so staff can respond accordingly to specific incidents.

Analytics reporting — Analytics reporting allows system users to pull specific data reports for previous incidents, response rates, or personnel logs. Reports can highlight areas for improvement, such as time spent between threat identification and security dispatch, or provide insight into how many threats were prevented as a result of the physical security system.

Potential Issues with Physical Security Software

Human error — While physical security software offers organizations features to improve safety and security procedures, they are only as useful as the security personnel utilizing them. The system may detect threats, but if security guards are slow to respond to an alert, harm can still come to an individual or the property--even with automated alerts, alarms, and access control in place.

Interoperability — Physical security platforms are only as capable as the number of manufacturer integrations they allow. There are open industry standards within physical security, such as the physical security interoperability alliance (PSIA) or ONVIF (open network video interface forum), that are concerned with improving interoperability of IP-enabled security devices (such as video surveillance hardware). PSIM tools often utilize open technologies that are compatible with a wide range of physical security manufacturers, in contrast to more simplistic security software tools. When facing limited manufacturer integration options, businesses sometimes sacrifice functionality from their physical security platform.

Published: