Products

Puzzel's cloud-based contact centre encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today's omni-channel and mobile environments.

To have fully satisfied customers is complex. Conversation’s actors (chatbots and humans) should handoff to each other many times during a chat to address customers needs. Tiledesk provides a solution orchestrating instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: - Live Chat Widget with full multichannel experience on Web and Mobile;

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration platform put on top of your Contact Center that transforms customer accuracy, speed of resolution, magnify support capabilities, inject Generative AI control, and save costs. Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems

Siena is the world's first empathic AI customer service platform for online brands.

Wonderchat is an AI chatbot builder that allows users to create their own custom ChatGPT chatbots from a link to their knowledge base or PDF files in just 5 minutes without any coding knowledge. The chatbot learns from the text on the user’s website and is capable of answering any question related to the sitelink, making customer support faster and more efficient.

Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabi

AI Swift Copilot empowers Customer Support teams with advanced capabilities for data visualization, forecasting, and anomaly detection, providing actionable insights for strategic decision-making. Designed for Heads of Customer Support, QA and Delivery Managers, it enhances control, prevention, and operational efficiency, while reducing costs and elevating team performance. For agents, AI Copilot automates repetitive tasks, simplifies workflows, and enriches daily operations, fostering engag

ChatGPT for Customer Support Yuma Ticket Assistant is an AI that integrates with your Help Desk software and automates the drafting of responses. ‍ The massive disruption of AI is finally here. Don't be left behind. Harness the power of AI now.

Synthflow is a no-code voice AI platform that enables enterprises to automate high-volume customer calls, from appointment scheduling to support and lead qualification. With 200+ integrations and enterprise-grade security, Synthflow helps organizations scale 24/7 service while reducing costs by up to 90%.

Assembled’s AI Agents automate customer conversations across chat, voice, and email with speed, reliability, and a human touch. They integrate seamlessly with your existing support stack, follow your escalation logic, and mirror your brand voice, ensuring every interaction is helpful and consistent. With chat, voice, and email agents, custom agent builders, an automation workflow builder, flexible use cases, and built-in performance metrics, they’re designed for both speed and precision. Complem

BotSpace is the new front line of your customer service! By underpinning your support strategy, BotSpace’s no-code, AI chatbot raises CSAT, reduces churn, and drives revenue - while freeing live agents to have a greater impact.

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. With Kindly, you

CoreMedia is a composable Digital Experience Platform (DXP) designed to help enterprises create and manage personalized, omnichannel customer experiences across various platforms. This includes websites, mobile applications, chatbots, messaging services, and even human-assisted interactions through video or phone. By offering a comprehensive solution, CoreMedia enables businesses to engage their customers effectively at every touchpoint, ensuring a seamless experience regardless of the channel u

IBM watsonx Orchestrate is an AI-powered platform designed to help businesses build, deploy, and manage AI assistants and agents that automate workflows and processes using generative AI. By seamlessly integrating with existing business systems and connecting to various AI models and automation tools, watsonx Orchestrate enables collaboration between AI assistants and agents within a unified experience. This leads to reduced manual work, faster decision-making, and enhanced operational efficienc

Azure Cloud Services is a comprehensive cloud computing platform developed by Microsoft, offering a wide array of services designed to help organizations build, deploy, and manage applications efficiently. With over 200 products and services, Azure provides solutions for computing, storage, networking, databases, analytics, artificial intelligence, and more, enabling businesses to address current challenges and innovate for the future. Key Features and Functionality: - Compute Services: Azure

Warmly helps your revenue team spot in-market opportunities sooner. Progress them faster. And hit your pipeline goals quarter after quarter. Our AI Warm Leads Platform illuminates your pipeline by monitoring buying intent signals across your website, outbound and CRM. Then, we help you close that pipeline in warm, engaging ways. Further, our suite of free sales tools help your team connect better with prospects or customers in your Calendar and on Zoom with our award winning Essential Zoom App.

Maven AGI is an enterprise AI platform that provides a unified agent experience across the entire customer journey.

Supabase is an open-source backend-as-a-service (BaaS) platform that enables developers to build and scale applications efficiently without managing server infrastructure. Launched in 2020 as an alternative to Firebase, Supabase offers a suite of tools including a PostgreSQL database, authentication, real-time subscriptions, and storage capabilities. By leveraging the robustness of PostgreSQL, Supabase provides a scalable and secure foundation for modern web and mobile applications. Key Feat

CoSupport AI is an all-in-one platform designed to automate and elevate customer service across every channel. It combines three enterprise-grade products: a fully autonomous AI Agent, an AI Assistant that boosts agent productivity with instant reply suggestions, and AI-powered Business Intelligence that transforms conversations into insights. Built on patented technology, CoSupport AI delivers up to 90% ticket automation with 99% accuracy — all without hallucinations. You can fully customize to

WaitWell helps organizations eliminate crowded lines and deliver exceptional service with smart queue management. Our cloud-based platform empowers customers to join virtual queues, receive real-time updates, and manage appointments with ease, whether they’re on-site or on the go. Designed for public-facing institutions and busy service environments, WaitWell simplifies operations, reduces wait times, and gives staff the tools they need to deliver faster, more efficient service. Trusted by gover