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Tiledesk S.r.l.

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23 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2020

Profile Name

Star Rating

21
1
1
0
0

Tiledesk S.r.l. Reviews

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Profile Name
Star Rating
21
1
1
0
0
BW
Ben Warke W.
01/21/2026
Validated Reviewer
Review source: Organic

Intuitive Chatbot with Multilingual Capability

I like Tiledesk's easy-to-use bot flow system. It's like a drag and drop rather than code, which is useful for someone visual like me. It makes it super easy for us to update things and change them whenever we need to. The system also supports multilingual capabilities, which has increased our reach. The initial setup of Tiledesk was easy too.
Yahya N.
YN
Yahya N.
COO
01/03/2025
Validated Reviewer
Review source: Organic

Tiledesk is amazing AI agent

As someone who has had the opportunity to use both the open-source and SaaS versions of Tiledesk, I loved the fact the both provides excellent features and can really take your operations or customer service to next level, in my case I was able to shrink the team by 50% because of the solution the provided. Plus, The founders are amazing and they are super smart which puts Tiledesk in a promising future.
Irsyad Nurwidianto B.
IB
Irsyad Nurwidianto B.
FInal Year Computer Science Student in Bandung Institute of Technology
01/02/2025
Validated Reviewer
Review source: Organic

Tiledesk’s Capabilities: Simply Amazing, Powerful, and Highly Customizable

It’s ease of use. There's no need to worry about steep learning curves. Tiledesk provides an intuitive dashboard with a straightforward approach to creating AI agents, as well as managing human agents for non-AI tasks. It’s a game changer for improving customer experience by leveraging AI chatbots for customer support, enhancing both engagement and efficiency. I’ve built a complex chatbot, and it was easy to learn and customize based on our specific needs. I also like its integration capabilities for your company or organization's needs. It can be easily customized and integrated.

About

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HQ Location:
Milan, Lombardy

Social

@tiledesk

What is Tiledesk S.r.l.?

Tiledesk Srl is a company that specializes in providing an integrated platform for customer engagement through AI-powered chatbots and live chat solutions. Their platform enables businesses to implement real-time communication with customers across multiple messaging channels, including websites, mobile apps, and popular social media platforms. Tiledesk offers tools for automating customer support, enhancing user interaction, and improving overall customer service efficiency. The company focuses on delivering customizable and scalable solutions for businesses of all sizes to enhance their digital communication strategies.

Details

Year Founded
2020