Industry's first AI brain fine-tuned for technical support agents. Twig's AI assistant eliminates all manual lookups involved in triaging tiered tickets for enterprise product support. As a result, support teams are seeing 3X faster customer response times and reduced ticket queue sizes. Twig easily integrates with your ticketing workflow and delivers efficiency from day 1 of adoption.
Channel.io’s mission is to solve some of the biggest problems that exist in modern business communication. As an all-in-one business communications platform, Channel.io includes unlimited live chats, team chats and agent seats, along with customizable chat bots, CRM and marketing add-ons that are designed to improve the full-funnel experience of the customer journey. We aim to help companies grow in a scalable and sustainable way, and want to ensure that businesses have what they need to turn fi
EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the ability to rate shop between carriers, track packages, validate addresses, and get insurance for their parcels. EasyPost helps avoid month-long integrations, lengthy carrier documentation, and time-consuming updates. EasyPost currently serves 15,000+ customers and offers world class support that boasts
monday service is built for streamlining exceptional service delivery across the organization. Customize and scale your service operations with unmatched ease of use, no-code automations, and robust AI.
Citrix Secure Workspace Access provides a comprehensive, zero-trust approach to deliver secure and contextual access to the corporate internal web apps, SaaS, and virtual applications. It enables the consolidation of traditional security products like VPN, single sign-on, and browser isolation technologies and provides advanced security controls for managed, unmanaged, and BYO devices. Citrix Secure Workspace Access provides a holistic security approach based on zero-trust principles, prot
Wisenet is the market leader in web applications for the vocational training sector in the APAC region. With millions of student records under management, Wisenet is trusted by hundreds of education providers globally. Wisenet's cloud-based platform allows higher education providers to nurture successful learning outcomes, improve stakeholder engagement, increase productivity, and grow business with their suite of integrated applications. With 20+ years as the leading vendor of cloud-based app
usecure enables businesses to measure their employee security posture against evolving cyber threats, reduce security incidents caused by human error and demonstrate compliance with core security standards To manage human cyber risk, usecure combines user-tailored security awareness training programs, custom phishing simulations, ongoing dark web monitoring, simplified policy management processes and ongoing human risk scoring.
Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves workforce productivity through no-code workflows, seamless integrations, and intelligent automation. Zuper fosters smooth collaboration between back-office teams, field service technicians and customers, maximizing operational efficiency to drive revenue and improve the overall customer experience. Zuper’s cloud-based platform enables businesses to scale, deliver exception
Certainly is a Conversational AI Platform made for ecommerce businesses. At Certainly, we enable companies to deliver exceptional experiences and scale their growth using our next-generation AI technology. We’re making ecommerce personal: insights from zero-party data from conversations with visitors ensure fewer product returns, lower cart abandonment, and higher customer lifetime value.
Plotline is a no-code platform that empowers product and marketing teams to create dynamic, personalized in-app experiences without requiring engineering resources or app releases. By integrating seamlessly with existing mobile applications, Plotline enables the deployment of interactive elements such as stories, native embeds, videos, streaks, rewards, and various gamification features. This approach enhances user engagement, accelerates onboarding, and boosts feature adoption, all while mainta
OvationCXM is the leading AI-infused CXM platform that helps companies achieve higher revenue and lower support costs by orchestrating customer journeys, partner ecosystems and AI to operate more efficiently and effectively. Connect experience and operational customer data to enable shared visibility and collaboration across your ecosystem and improve service governance. Unlock AI-enriched insights using your rich trove of unique customer data for real-time CX impact and eliminate data and visib
Proofpoint Security Awareness Training solutions engage your end users and arm them against real-world cyber attacks, using personalized training based on our industry-leading threat intelligence. We offer a variety of assessments, training, and email reporting and analysis tools to deliver the right training to the right people at the right time. Customers using our solutions have reduced successful phishing attacks and malware infections by up to 90%.
Elevate the attendee experience with our events customer portal.
Idiomatic automates the voice of the customer from start to finish. It gathers your customer feedback in one place, classifies it, and helps you decide what to prioritize and take action on. Idiomatic identifies which CX pain points cost the most money, take the most time, cause the most product frustration, and/or should be the first ones automated.
Mooncamp is an OKR and engagement platform for modern businesses. Providing agile tools like OKRs and Check-ins, Mooncamp strives to help organizations embrace the New World of Work. With integrations to Microsoft Teams, Slack, Asana, Hubspot, Jira, Excel, and more, rolling out Mooncamp is extremely easy. Also, employees love the intuitive interface and customizability.
Geopointe location-enables Salesforce allowing Customers to apply geography to business processes and streamline efficiencies. Use Geopointe to transform your Salesforce data into business insights, visualize your Salesforce data geographically and reveal hidden trends to better understand the where in your data.
Google Programmable Search Engine is a customizable search solution that enables website owners to integrate a tailored search experience directly into their web pages. Leveraging Google's core search technology, it delivers fast and relevant results, enhancing user engagement and satisfaction. Users can define the specific content their search engine indexes, whether it's their own site or a curated collection of external sites, and customize the appearance to align with their website's design.