Proofpoint ZenGuide Reviews & Product Details

Proofpoint Security Awareness takes a threat intelligence-driven approach to education that will reduce people risk, improve overall security, and support compliance programs. Our Security Awareness solution utilizes proven learning principles to drive behavior change, maximize knowledge retention, and help learners establish sustainable security habits that extend to their personal lives. Trusted by organizations globally and supporting education for millions of active users, our solution offers numerous features and benefits: - Knowledge and culture assessments to find out exactly what your people know, their gaps in knowledge, and how they feel about security. - Phishing simulation templates built from attacks from the wild to empower learners with the knowledge to combat imminent attacks. - Adaptive learning framework that incorporates a rich set of content consisting over 600 learning modules. The modules can be used to align with a user's learning style (interactive, games, micro or nano content), user role, competency level, or domain-knowledge need. The modules are delivered in over 40 languages and can be branded to allow customers to make the program their own. - PhishAlarm email report button with integration into our CLEAR infrastructure that automate security response and help reinforce behavior change when users report suspicious email. - CISO Dashboard and pre-built reports that enable administrators to bench market against their peers while being to easily communicate program impact to their executive team.

Seller

Proofpoint

Discussions

Proofpoint ZenGuide Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Central Khmer, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Bryan Barrett

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

View More Pricing Information

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User Insights

Average based on 337 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Proofpoint ZenGuide Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

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Florencia C.

Sales Director

Mid-Market (51-1000 emp.)

6/14/2026

"Provides Robust Guides and Webinars to Equip Staff with Relevant Skills to Spot and Prevent Threats"

5/5

What do you like best about Proofpoint ZenGuide?

The platform is accurate and professional in offering educational training to employees concerning cybersecurity measures and threat mitigation. The support team has really been outstanding and very helpful in offering the best security awareness training solution. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

It is a great and brilliant cybersecurity awareness training solution and in my experience nothing that has been problematic with it. Review collected by and hosted on G2.com.

Amanda C.

Account Executive

Mid-Market (51-1000 emp.)

6/12/2026

"Effectively Teaches How to Detect Phishing and Helps Become Better at Recognizing Threats"

5/5

What do you like best about Proofpoint ZenGuide?

The program is very reliable for simulation of phishing and spam emails as part of our security training and I like that the phishing campaigns are both realistic and diverse which effectively helps train employees across departments. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I cannot think of anything that is missing or needs to be improved as it’s been a very efficient security training program. Review collected by and hosted on G2.com.

Noel K.

Senior Account Executive

Small-Business (50 or fewer emp.)

6/10/2026

"Very Reliable for Training Users on Cybersecurity and Ensures Secure Reporting of Suspicious Emails"

5/5

What do you like best about Proofpoint ZenGuide?

It effectively engages employees through interactive training modules and simulated phishing attacks which has been a great way for spreading awareness for cybersecurity and other scam threats. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

No major challenges faced using this platform for cybersecurity training it is robust enough for company wide security awareness. Review collected by and hosted on G2.com.

Jounee K.

it security analyst

Retail

Enterprise (> 1000 emp.)

9/17/2024

"Zenguide AKA Proofpoint Phishing Simulation Awareness Training"

4.5/5

What do you like best about Proofpoint ZenGuide?

One of the advantages of using PSAT is their collection of phishing email templates for you to choose from. These templates can be customized to meet the needs of your organization. This is a tool that I use at least several times a month due to its ease of use and ability to implement a new phishing campaign for the month. We have a PSAT account manager that meets with us on a monthly basis to decide which template would be best. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

At times, we feel there should be a new feature or process used to help train our users. Perhaps allow users to land on a landing page to see if they enter in their credentials. Review collected by and hosted on G2.com.

What problems is Proofpoint ZenGuide solving and how is that benefiting you?

Proofpoint Security Awareness Training addresses the problem of employees being susceptible to phishing, malware, and social engineering attacks by providing education on essential security practices. By reducing human error—a common weakness in cybersecurity—it helps foster a more security-aware workplace. As a result, organizations experience fewer security incidents, improved compliance with regulations, and enhanced overall protection against cyber threats. Review collected by and hosted on G2.com.

Ernesto M.

IT Security Engineer

Mid-Market (51-1000 emp.)

3/12/2026

"Best Security Awareness Training App so Far"

5/5

What do you like best about Proofpoint ZenGuide?

I have used Proofpoint Security awareness training portal, and it is really easy to use, to create campaigns and to execute reports for non-compliant users. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I think for all security awareness vendors they should leave admins the option to modify videos to make more company related. Review collected by and hosted on G2.com.

Chinthaka J.

Information Technology Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

11/15/2025

"Effortless Integration and Rich Features for Security Awareness"

4.5/5

What do you like best about Proofpoint ZenGuide?

Easy to use and implement with multiple features. Can be integrated with any other security awareness campaigns Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

If we could further develop the content pool with more banner type of adverts and slogans for performing prints campaings and awareness sessions Review collected by and hosted on G2.com.

Arathi S.

Security Analyst

Enterprise (> 1000 emp.)

7/28/2025

"Proofpoint Security Awareness Training (Now Zenguide)"

4.5/5

What do you like best about Proofpoint ZenGuide?

The customer support is great, jump to quick calls and are very responsive in actionable items. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The platform can have more flexibility in the sender's email which can be used for the campaigns (to make the phishing emails more convincing). Review collected by and hosted on G2.com.

What problems is Proofpoint ZenGuide solving and how is that benefiting you?

The product deeply focuses on making the phishing campaigns easy to setup. The tool provides you with enough flexibility - Attributes to be ingested and to be reflected in the reports, custom end times for the campaigns and editable subdomains for the login/landing pages so that you can actually make it more reliable looking. Also, the customer support helps a lot in catering to the exact need and are very quick to fix on high priority actionable items. The platform also provides good variety of training content, which can be editable to add some of your own content/quiz questions etc (with the option to export the training material and use it in internal learning portals). The training numbers become easier to achieve with features that product provides. Review collected by and hosted on G2.com.

Jordan H.

CSOC Information Security Analyst Assistant

Enterprise (> 1000 emp.)

11/13/2025

"Empowers Realistic Phishing Simulations for Effective Awareness"

5/5

What do you like best about Proofpoint ZenGuide?

I really appreciate being able to take sophisticated phishing attempts, neutralize them, and use them as awareness material. In my opinion, this approach is more effective than relying on basic templates. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

I don't like that certain elements of the email, such as the company name, remain unchanged. If a user has already seen this phishing email before, it could make the attempt less effective. Review collected by and hosted on G2.com.

Maher N.

Service Delivery Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

12/21/2025

"Extensive Training Library Makes Security Awareness Easy"

5/5

What do you like best about Proofpoint ZenGuide?

The most helpful thing about the proof point security awareness is that the library of training and the various training of phishing campaigns Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

The least thing about the proof point is the price as it’s per tenant and as an MSP this is quite expensive Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Enterprise (> 1000 emp.)

11/13/2025

"Effortless Training Setup and Customizable Phishing Campaigns"

4.5/5

What do you like best about Proofpoint ZenGuide?

Easy to set up training for a group of users or for the entire organisation. Phishing campaigns are also great and I love how I can customize them. It's also great that we can add back jackets to trainings, allowing users to read and accept our policies, such as for our users that must take PCI DSS training before handling credit card data. Review collected by and hosted on G2.com.

What do you dislike about Proofpoint ZenGuide?

Not much to dislike. Overall, it's a great product and suits our company. Review collected by and hosted on G2.com.