# Proofpoint ZenGuide Reviews **Vendor:** Proofpoint **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.5/5.0 **Total Reviews:** 335 ## About Proofpoint ZenGuide Proofpoint Security Awareness takes a threat intelligence-driven approach to education that will reduce people risk, improve overall security, and support compliance programs. Our Security Awareness solution utilizes proven learning principles to drive behavior change, maximize knowledge retention, and help learners establish sustainable security habits that extend to their personal lives. Trusted by organizations globally and supporting education for millions of active users, our solution offers numerous features and benefits: - Knowledge and culture assessments to find out exactly what your people know, their gaps in knowledge, and how they feel about security. - Phishing simulation templates built from attacks from the wild to empower learners with the knowledge to combat imminent attacks. - Adaptive learning framework that incorporates a rich set of content consisting over 600 learning modules. The modules can be used to align with a user's learning style (interactive, games, micro or nano content), user role, competency level, or domain-knowledge need. The modules are delivered in over 40 languages and can be branded to allow customers to make the program their own. - PhishAlarm email report button with integration into our CLEAR infrastructure that automate security response and help reinforce behavior change when users report suspicious email. - CISO Dashboard and pre-built reports that enable administrators to bench market against their peers while being to easily communicate program impact to their executive team. ## Proofpoint ZenGuide Pros & Cons **What users like:** - Users value the **easy setup and user-friendly interface** of Proofpoint Security Awareness Training for effective training integration. (7 reviews) - Users find the **ease of use** of Proofpoint Security Awareness Training crucial for seamless implementation and effective training. (5 reviews) - Users find the **easy implementation** of Proofpoint Security Awareness Training enhances their security training experience effectively. (5 reviews) - Users appreciate the **broad range of training topics** offered by Proofpoint Security Awareness Training, enhancing organizational preparedness. (5 reviews) - Users value the **increased awareness** from Proofpoint Security Awareness Training, leading to improved security practices throughout the organization. (4 reviews) - Users highlight the **easy integrations** with their environment, enhancing the effectiveness of security awareness training. (4 reviews) - Analytics (3 reviews) - Continuous Improvement (3 reviews) - Users appreciate the **exceptional customer support** of Proofpoint, making implementation and navigation smooth and efficient. (3 reviews) - Ease of Understanding (3 reviews) **What users dislike:** - Users face **phishing issues** with intermittent functionality and challenges in tracking campaigns effectively. (5 reviews) - Users face **integration issues** with Proofpoint Security Awareness Training, often encountering errors and requiring multiple logins. (4 reviews) - Users find the **complication of setup** to hinder their experience, feeling the system is rushed and disjointed. (4 reviews) - Users find the training **quite expensive** , especially since costs are per tenant, which adds extra financial burden. (2 reviews) - Users struggle with **poor navigation** in Proofpoint Security Awareness Training, making it hard to locate specific training and campaigns. (2 reviews) - Poor Reporting (2 reviews) - Technical Issues (2 reviews) - Course Quality (1 reviews) - Geographical Bias (1 reviews) - Inadequate Reporting (1 reviews) ## Proofpoint ZenGuide Reviews ### 1. Very Reliable for Training Users on Cybersecurity and Ensures Secure Reporting of Suspicious Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Noel K. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Proofpoint ZenGuide?** It effectively engages employees through interactive training modules and simulated phishing attacks which has been a great way for spreading awareness for cybersecurity and other scam threats. **What do you dislike about Proofpoint ZenGuide?** No major challenges faced using this platform for cybersecurity training it is robust enough for company wide security awareness. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It makes it very easy for us to identify and report suspicious emails and greatly assists in our awareness of phishing attacks and other cyber criminal activities. ### 2. Zenguide AKA Proofpoint Phishing Simulation Awareness Training **Rating:** 4.5/5.0 stars **Reviewed by:** Jounee K. | it security analyst, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Proofpoint ZenGuide?** One of the advantages of using PSAT is there collection of phishing email templates for you to choose from. These templates can be customized to meet the needs of your organization. This is a tool that a use atleast several times a month due to it's ease of use and ability to implement a new phishing campaign for the month. We have a psat account manager that meets with us on a monthly basis to decide which template would be best. **What do you dislike about Proofpoint ZenGuide?** At times, we feel there should be a new feature or process used to help train our users. Perhaps allow users to land on a landing page to see if they enter in their credentials. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Proofpoint Security Awareness Training addresses the problem of employees being susceptible to phishing, malware, and social engineering attacks by providing education on essential security practices. By reducing human error—a common weakness in cybersecurity—it helps foster a more security-aware workplace. As a result, organizations experience fewer security incidents, improved compliance with regulations, and enhanced overall protection against cyber threats. ### 3. Best Security Awareness Training App so Far **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto M. | IT Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Proofpoint ZenGuide?** I have used Proofpoint Security awareness training portal, and it is really easy to use, to create campaigns and to execute reports for non-compliant users. **What do you dislike about Proofpoint ZenGuide?** I think for all security awareness vendors they should leave admins the option to modify videos to make more company related. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Reporting, user awareness, phishing simulation, sandboxing. ### 4. Effortless Integration and Rich Features for Security Awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Chinthaka J. | Information Technology Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Proofpoint ZenGuide?** Easy to use and implement with multiple features. Can be integrated with any other security awareness campaigns **What do you dislike about Proofpoint ZenGuide?** If we could further develop the content pool with more banner type of adverts and slogans for performing prints campaings and awareness sessions **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Proofpoint provides security specialists with out of the box readymade content such as presentations pdf, videos etc which can be used for omni channel awareness creation and security compaigns which are easily downloadable ### 5. Proofpoint Security Awarness Training (Now Zenguide) **Rating:** 4.5/5.0 stars **Reviewed by:** Arathi S. | Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Proofpoint ZenGuide?** The customer support is great, jump to quick calls and are very responsive in actionable items. **What do you dislike about Proofpoint ZenGuide?** The platform can have more flexibility in the sender's email which can be used for the campaigns (to make the phishing emails more convincing). **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** The product deeply focuses on making the phishing campaigns easy to setup. The tool provides you with enough flexibility - Attributes to be ingested and to be reflected in the reports, custom end times for the campaigns and editable subdomains for the login/landing pages so that you can actually make it more reliable looking. Also, the customer support helps a lot in catering to the exact need and are very quick to fix on high priority actionable items. The platform also provides good variety of training content, which can be editable to add some of your own content/quiz questions etc (with the option to export the training material and use it in internal learning portals). The training numbers become easier to achieve with features that product provides. ### 6. Empowers Realistic Phishing Simulations for Effective Awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan H. | CSOC Information Security Analyst Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint ZenGuide?** I really appreciate being able to take sophisticated phishing attempts, neutralize them, and use them as awareness material. In my opinion, this approach is more effective than relying on basic templates. **What do you dislike about Proofpoint ZenGuide?** I don't like that certain elements of the email, such as the company name, remain unchanged. If a user has already seen this phishing email before, it could make the attempt less effective. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It is effectively bridging the gap, making people genuinely enjoy the training. The awareness it creates has made the experience much more successful and engaging. ### 7. Extensive Training Library Makes Security Awareness Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Maher N. | IT Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Proofpoint ZenGuide?** The most helpful thing about the proof point security awareness is that the library of training and the various training of phishing campaigns **What do you dislike about Proofpoint ZenGuide?** The least thing about the proof point is the price as it’s per tenant and as an MSP this is quite expensive **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Train end users and customer on security awareness like phishing emails and so on ### 8. Effortless Training Setup and Customizable Phishing Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint ZenGuide?** Easy to set up training for a group of users or for the entire organisation. Phishing campaigns are also great and I love how I can customize them. It's also great that we can add back jackets to trainings, allowing users to read and accept our policies, such as for our users that must take PCI DSS training before handling credit card data. **What do you dislike about Proofpoint ZenGuide?** Not much to dislike. Overall, it's a great product and suits our company. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Security trainings are mandatory at our company and making sure users take their quarterly training, the reporting section is great to track this with each users having their own training reporting card. ### 9. Experience in PSAT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Proofpoint ZenGuide?** PSAT can find out human error when they are sending out email. It is very easy to setup and user friendly interface. PPS always provide a excellent technicial support for this product. It is engaging and Easy-to-Follow Training and Integration with Email Security **What do you dislike about Proofpoint ZenGuide?** It should send out a more detail report immediately when PSAT find out the error. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** PSAT can find out the email that user make a human error, lack of Cybersecurity Awareness and high risk user. Stop sending out this email to recipient that avoid creating a unneccessary mistake. ### 10. Real-World Phishing Insights Enhance Security **Rating:** 0.0/5.0 stars **Reviewed by:** Jagpal Singh T. | Cyber Security Operations Manager (CSOC), Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Proofpoint ZenGuide?** How it feeds from real phishing incidents **What do you dislike about Proofpoint ZenGuide?** The additional cost, should be included as part of the normal licensing **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Making phishing simulations feel real ### 11. Proofpoint in leader in email security, but security awareness - not so much **Rating:** 2.0/5.0 stars **Reviewed by:** Jagrut P. | Manager, Network and Infosec, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Proofpoint ZenGuide?** Interface is good. But thats about all the good things I can say. **What do you dislike about Proofpoint ZenGuide?** When we used this service, most of the training videos were old and out dated. There is even a video in there with a legacy Microsoft OS book in the background shelf. Thats how dates these videos are. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** They do not update the videos , most of they are old and are not relevant to modern security concepts. Content is not smart enough to engage GenZ users. ### 12. Feature-Rich Tool That Simplifies Integration and Training **Rating:** 4.0/5.0 stars **Reviewed by:** Bradley L. | Information Technology Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint ZenGuide?** It is a very useful tool with a great wealth of features. It was easy to integrate into our environment and a vital tool for user training. **What do you dislike about Proofpoint ZenGuide?** I have complaints about the product, it has been a great use to us. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** End point user training ### 13. Master Training **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis L. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Proofpoint ZenGuide?** Very Knowledgable all of the staff. My team learned alot **What do you dislike about Proofpoint ZenGuide?** There are no items that I was dissatified with **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Needing my users to be fully trained and aware of email hackers ### 14. Effortless Administration and Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint ZenGuide?** The Ease of administration and deployment. **What do you dislike about Proofpoint ZenGuide?** A lot of the content is very American and often not appropriate **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It is primarily used to facilitate the Phish Alarm button and to launch targeted phishing awareness attacks ### 15. Engaging Training That Boosts Security Awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint ZenGuide?** I like how engaging and relevant the training content is — it effectively raises user awareness and encourages better security habits across the organisation. **What do you dislike about Proofpoint ZenGuide?** Some training modules feel repetitive over time, and customising content or reporting can be a bit cumbersome. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It’s addressing the human element of cybersecurity by educating users to recognise and report threats, significantly lowering phishing risk and improving our overall security posture. ### 16. Great product! Recommend to everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** Celina D. | Associate Director, Affiliate Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Proofpoint ZenGuide?** Easy to navigate, tons of phishing sim options, user friendly training modules, great reporting metrics! Customer support is quick and easy. Integration is seamless! **What do you dislike about Proofpoint ZenGuide?** Wish there was more campaign automation for setting up campaigns vs how manual it is to setup month by month **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Compliance training, CISO reporting, behavioral shifts. ### 17. Proofpoint can stop repeat offenders **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan M. | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Proofpoint ZenGuide?** One of the areas employees often struggle in security is email security. Everyone wants to be fast an effecient in their work so all too often not alot of time is taken evaluating if an email is legitimate. Byt giving our people safe teachable moments we are able to train them in how to be vigilant and more observant when checking their own email. Its much better to have them have them missing a controlled phishing email and then learning what to look out for, than for it to be after they have already been comprimised by a malicious actor. Proofpoint not only gives us that abilty, but also works closely with us to generate phishing tests that simulate real world attacks that are very relevent to our business and enviroment. **What do you dislike about Proofpoint ZenGuide?** If I have to pick one thing, it would be complication of setup. But this also is why it is so adaptable and customizable. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Email security and safe practicises since email is a key communication medium in our enviroment. ### 18. not great **Rating:** 1.0/5.0 stars **Reviewed by:** Wes L. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Proofpoint ZenGuide?** Integrates with Azure AD to import users **What do you dislike about Proofpoint ZenGuide?** Everything else. PPSAT, from an administrator perspective, is designed to "check a box" for compliance, rather than to actually educate your user base. The product is clunky and poorly integrated into the rest of Proofpoint's platform/services. More often than not, I encounter some kind of error in the portal that interrupts what I'm doing. Trainings are generic and not customizable. It has changed very little in the 5 years I have used the product. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Allows us to say we do security trainings on compliance checks ### 19. PSAT Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. M. | Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Proofpoint ZenGuide?** I like the verity of templates and the huge amount of training modules that can be sent to my users. I like the ease of settingup a campaign. The interface is intuitive. **What do you dislike about Proofpoint ZenGuide?** It is more an issue with Microsoft and the interference of data's flow. One month it works fine and then MS will "modify"something then all of the communication gets quarantined and it becomes difficult. My other issue it's when I get either false positives or Proofpoint doesn't record three clicks when MS does. It is not as easy as it should be. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It is making out users more aware of the potential threats thru email. We have seen a pattern where users get lax around the holidays and early summer we need to teach users with better retention. ### 20. Proofpoint's training modules are engaging and easy to understand **Rating:** 5.0/5.0 stars **Reviewed by:** Amar Nath T. | Network Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Proofpoint ZenGuide?** -The personalized training feature is excellent. It helps our users understand their vulnerabilities and improve their security posture." - Security Analyst, Healthcare Industry -The reporting and analytics features are comprehensive and helpful in tracking user progress." - Compliance Officer, Government Agency -The training simulations are realistic and effective in teaching users how to respond to phishing attacks." - Cybersecurity Specialist, Technology Industry -Proofpoint's training has reduced our phishing incident rate by 30%." - CISO, Education Industry **What do you dislike about Proofpoint ZenGuide?** -We experienced some technical issues with the training platform, but Proofpoint's support team was helpful." - IT Administrator, Manufacturing Industry. -Some users find the training too simplistic and not relevant to their job functions." - Security Manager, Finance Industry -The cost could be prohibitive for smaller organizations." - IT Consultant, Small Business **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Reduces risk of successful phishing attacks. Addresses regulatory requirements (e.g., HIPAA, GDPR). Teaches users how to handle sensitive information. ### 21. PROOFPOINT SECURITY AWARENESS TRAINING **Rating:** 5.0/5.0 stars **Reviewed by:** Manali Manoj J. | Graduate Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Proofpoint ZenGuide?** The training enabled me to gain knowledge and stay updated with the current trends in the industry. Proofpoint is one of the renowned names in this industry, and the panel's insights are invaluable. The products are easy to use and the demonstrations are clear, which makes implementation easier. Due to this, they can be easily integrated into business solutions. The features provided make it easy for customers to support their end clients and users. Facilitating customer support due to the provision of these trainings is easy. All these advantages increase the frequency of use of these solutions, tools, and products. **What do you dislike about Proofpoint ZenGuide?** I did not dislike anything in the training. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** This training educates industry professionals and helps them stay abreast of the ongoing trends in the industry. By creating awareness, people stay more vigilant of the arising attacks and threat landscape. ### 22. Effective training for a modern corporate audience **Rating:** 5.0/5.0 stars **Reviewed by:** Donna G. | Director of Cyber Security, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Proofpoint ZenGuide?** The product is easy to deploy and effective at engaging a user audience. The reporting provides valuable insight of where the gaps are in security awareness. The phishing simulations are particularly good **What do you dislike about Proofpoint ZenGuide?** Truthfully very little. I checked with my team and they agree with me. I'd like to be able to integrate it more with other security tooling and will be able to do that once we move further on our journey **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Security awareness is a key control in today's modern world. Proofpoint Security Awareness Training helps address that by using detailed campaigns. I've received positive feedback from participants that it has helped them in their personal life as well ### 23. Excellent Staff Training Resource **Rating:** 4.5/5.0 stars **Reviewed by:** April L. | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Proofpoint ZenGuide?** Proof Point Security Awareness is a robust platform featuring customizable training campaigns which can be targeted to specific users groups based on a variety of attributes like over risk level or department. It's regularly updated with new content and training materials related to emerging threats. It's intutive for administrators to use, and relatively simple to implement. **What do you dislike about Proofpoint ZenGuide?** I'd like the ability to better tailor training to specific users in a autmotated way. I'd also like more depth in exportable reports. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Security Awareness Training has provided a simplified way to engage thousands of users in training simulations and teach them in real time with contextualized training. Over the course of several campaigns, I've seen general improvement in user awareness and behavior. ### 24. Proofpoint SAT is a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Angel J. | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Proofpoint ZenGuide?** Proofpoint SAT is easy to configure for the organization, easy to implement into our organization's environment, and has ample opportunity to be utilized throughout the calendar year. **What do you dislike about Proofpoint ZenGuide?** Some of the content is not quite as "good" as other security awareness content. However, it is still great and I'm sure there will be fantastic updates. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Proofpoint SAT allows the organization to meet compliance and administrative requirements for security awareness training in an easy-to-implement manner. Most important to us, it's easy to manage and track the progress of our userbase. ### 25. ProofPoint Security Awareness Training - Simple and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Max T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Proofpoint ZenGuide?** The upsides are the ease of implementation, the number of features and the depth of content you are able to implement quickly. **What do you dislike about Proofpoint ZenGuide?** I dislike that there is a separate portal for Security Awareness Training. Too many logins and portals. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** PSAT is helping our internal team members become more familiar with phishing emails and become more aware of security practices. We also are able to have metrics around how our security training program is doing. This is good for stakeholders and IT to demonstrate efficacy. ### 26. Good training platform **Rating:** 4.0/5.0 stars **Reviewed by:** jagpreet s. | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Proofpoint ZenGuide?** The proofpoint security awarness training have lots to traning available it is very robust in terms for finding the right training for the orginization **What do you dislike about Proofpoint ZenGuide?** Finding a specific user in the console with respective of specific traning can take some time it do not search with the name directlly. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** We were able to provide annual security trainings with easy we can add specific moudels if needed to each training for example how to send emails for phishing to proopoint using phishalarm. ### 27. Easy to use & Great learning potential **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Cyber Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Proofpoint ZenGuide?** The ease ofuse and continued updates make this product great. They continue to listen to their customers and add helpful features. **What do you dislike about Proofpoint ZenGuide?** Biggest issues stem from post phishing campaign. Trying to find archived campaigns can be a hassle. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** The phishing campaigns help me get a better sense of what my userbase is lacking in the cyber security department. From there I can use their long list that is updated & fresh to find trainings that are tailored to the specific needs of my userbase. ### 28. The perfect partner for Proofpoint E-mail security **Rating:** 5.0/5.0 stars **Reviewed by:** Mike P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Proofpoint ZenGuide?** The PSAT platform provides an easy to use solution to support end user cyber security education. The "report suspicious" button and its functionality saves time for an IT support team in the investigation of suspicious e-mail. It fully integrates into the Proofpoint E-mail security system and allows for e-mail to be pulled from mailboxes post delivery. **What do you dislike about Proofpoint ZenGuide?** We are yet to find a downside of using the PSAT solution. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** The platform allows us to assess the effectiveness of our cycber security training and allows as to adopt a continious improvement process. ### 29. A Administrator talks about PSAT **Rating:** 4.5/5.0 stars **Reviewed by:** Thorben H. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Proofpoint ZenGuide?** The product is really easy to implement. Proofpoint has a really good knowledgebase in case help is needed. The Support quality for this product is exceptionally good. The Product offers modern Trainings. **What do you dislike about Proofpoint ZenGuide?** The only negativ thing for me as a german speaker is that not THAT many trainings are in german and that some of the translations are not that good. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Its a great tool to help the users learn about Security and test their Knowledge afterwards. Its easy to create Training Paths which helps administrators. ### 30. Solid User Awareness Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Phoenix B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Proofpoint ZenGuide?** The training has a wide variety of material that covers important topics for end users. Between the pamflets, videos, tests, and other content, Proofpoint creates an easy platform from which to deliver content to end users. The UI is regularly updated, and the team regularly solicits user feedback so that they can improve. When I have needed to submit support tickets, the team was able to make sure I got help with my concerns. **What do you dislike about Proofpoint ZenGuide?** The platform is somewhat slow when loading various pages. This can sometimes take up to multiple minutes at the worst of times, but generally will load within a minute. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Proofpoint's SAT platform allows the security team to quickly deliver learning content to our end users to help raise security awareness and reduce the likelihood of our end users interacting with dangerous and malicious content. ### 31. PSAT helps me with preparing employees to modern world threats **Rating:** 3.0/5.0 stars **Reviewed by:** Kamil K. | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Proofpoint ZenGuide?** PSAT helps me with training and testing phish on my end users, Training modules are supported in multiple languages, training module assigment process is easy and quick, integration with AAD is easy and quick. **What do you dislike about Proofpoint ZenGuide?** The feature i missed the most is 'continous phishing' and i really hope that it will be introduced in next few releases. That would make platform easier and quicker to use. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** PSAT helps with testing my user capabilities, it helps with user training and checking their weak side. ### 32. Proofpoint Security Awareness Training platform is bridging the gap. **Rating:** 4.5/5.0 stars **Reviewed by:** Augustine U. | IT Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Proofpoint ZenGuide?** My favorite part about the PSAT platform is the phishing simulations and the creative and sofisticated teamplates challenging end users. **What do you dislike about Proofpoint ZenGuide?** I would like to see some more over lays high lighting the key indicators inside phishing simulation emails which would clearing explain tall tale signs of phishing emails, **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** A mojor benefit of PSAT platform is end users slowly or quickly learn cyber security education which helps protect company assets. ### 33. Proofpoint Security Awareness Training - Great **Rating:** 4.0/5.0 stars **Reviewed by:** Saransh S. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Proofpoint ZenGuide?** The best part about Proofpoint's SAT is using it for making campaigns across the team which helps them to increase awareness about cyber security and it very easy to use. We were easily able to implement and integrate it. **What do you dislike about Proofpoint ZenGuide?** Prices are still above of the market average rate, customer support is not good. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Due to Proofpoint large experience on phishing/e-mail protection market. This analysis ran through financial decisions, but the product capabilities were a important aspect to the decision makers. ### 34. Easy to Use and Provide great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Webster C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Proofpoint ZenGuide?** The product is easy to use and provide the necessary training awareness for my company. The constant improving and new things added to keep up with current is great **What do you dislike about Proofpoint ZenGuide?** reporting could be made a little easier. For new admin it is sometimes a challenge **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It solve teh problem of educating my users of teh growing threat and challenges out there as it relates to cyber security ### 35. Solid Module **Rating:** 4.0/5.0 stars **Reviewed by:** Perrin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Proofpoint ZenGuide?** I honestly think that Proofpoint Security awareness training is pretty solid. They give good phishing simulations. **What do you dislike about Proofpoint ZenGuide?** I don't thing think could be a little better in the way they provide metrics. I would like to see more in that catagory. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It's helping bridge knowledge gaps and helping user be less prone to clicking alon links they shouldn't. ### 36. Implementation of a robust Security Awareness Training Program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Proofpoint ZenGuide?** The prebuilt trainings, quizzes and other content are great, and check almost all the boxes we need. The phishing simulation is well thought through, and there is plenty of content so users wont see the same spoof phish twice. **What do you dislike about Proofpoint ZenGuide?** The lack of customization in regards to the content modules could be better. The layout of the portal could also be better as it is a bit hard to keep organized with many campaigns going on at a time. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It seriously streamlines the Security education process, as well as giving helpful metrics to guage how end users are doing. the notify manager tool is a great addition as well, as takes some work off my shoulders **Official Response from Paul Chavez:** > Hi, Thank you very much for taking the time to review our solution. At Proofpoint, we place a high value on the opinions of our customers, and we appreciate your input. Additionally, your insights help us enhance our solutions to better meet your needs. With that said, you noted concerns regarding customization of our content modules and layout of the portal. We currently offer customization services that you may want to take advantage of. Also, we are making significant enhancements to the layout of our solution but would value your feedback on preferences. If you are interested in providing additional details, please don't hesitate to reach out at psat-feedback@proofpoint.com – I'd be delighted to connect with you directly or connect you with the right people. ### 37. Highly customizable and easy to track user activity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Proofpoint ZenGuide?** The library of options for training, phishing simulations, and assessments is quite large and the ability to customize everything means that we can tailor each thing to our population. The ability to export the training to toher platforms was required by our HR team so that is very helpful as well **What do you dislike about Proofpoint ZenGuide?** initial setup was too basic, I wish we had known more about the features and how separating users out was easier if you start with it. phish alarm deployment was easy, but is dependant on the users' not customizing their outlook ribbon **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** required annual training, phishing simulations, targeted training for users, one click email reporting ### 38. PSAT hits most of the required objectives at a reasonable price point. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Proofpoint ZenGuide?** Huge built in content library which is always being updated with new content. Good support with fast response times on tickets. **What do you dislike about Proofpoint ZenGuide?** The content library is so large a monthly a few suggested phishing campaigns would be helpful as a starting point instead of the needle in a haystack approach. Curated collections by major industry or based on your previously selected campaigns would likewise be helpful but probably more of a stretch target. For security awareness training a guided path from zero to hero would be awesome. If you have time and corporate support you can achieve the desired results on your own. If you have to do this off the side of your desk like me then "Proofpoint thinks this is a good idea for most customers" is better than missing a month of published content just because you didn't get to it. Poor integration with AD means users have to be manually managed in PSAT as a separate additional step with PSAT groups, rather than using their existing AD groups for content assignment or reporting drill downs. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Users were way too trusting that every email is sent in good faith. In a short time period clicks are way down, users are using critical thinking skills more and more and slowly my reported rates are coming up. ### 39. Scalable security awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Proofpoint ZenGuide?** The account and product support have been exceptional. Implementation was very simple and easy to understand, any issues were handled by the TAM quickly. **What do you dislike about Proofpoint ZenGuide?** Some of the user training material can be difficult to work with. Translations can be poor with native speakers struggling with the translation. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Both phish protection using CLEAR and security awareness training for the userbase. Assisting our users to be integral to the security of the organisation by understanding what threats are out there and how to spot them. This also provides context to the business on how many threats are received and targeted at specific teams/users ### 40. Security Awareness for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Jon R. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Proofpoint ZenGuide?** Proofpoint Security Awareness is a great product to teach employees how to better protect the company from phishing and malware attacks. The platform is very nicely put together and highly informative. **What do you dislike about Proofpoint ZenGuide?** I do not have any dislikes about the product. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Proofpoint Security Awareness Training is solving the problem of account takeovers and malware spreading through our organization by educating users on how to identify and report phishing emails. ### 41. Newer to the game, but has create content and great program **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Proofpoint ZenGuide?** Easy to use and simple interface. Can customize campaigns in a variety of ways. We replaced a well known vendor and were not disappointed. Easily integrated in AD to pull down our users. **What do you dislike about Proofpoint ZenGuide?** Early on in the process there was a couple functions we wanted that were later added into the product. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Since most ransomware attacks are email intiated, we use this service to get the message out to our users. We do not want our users to be overwhelmed by information, just educated on how to recognize potential threats. ### 42. Easy set up and easy use. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher G. | Sr Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Proofpoint ZenGuide?** The Proofpoint Security Awareness Training is very easy to implement and also every easy to use. If you have any issues customer support will assist you and profession services is easy to get. **What do you dislike about Proofpoint ZenGuide?** There can be a lot to set up at first if you don't have a security training regiment. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Targeted training to the users. ### 43. PSAT training enpowerment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Proofpoint ZenGuide?** PSAT helps to empower users and helps drive behavior change to help users which in turn helps the company. **What do you dislike about Proofpoint ZenGuide?** In most instances, users do not like training and feel like big brother is watching them. It is because of this that users may not want to participate. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** PSAT will find out who click on links and such in emails and will find out who our largest targeted employees are. ### 44. Review for Security Awareness Training **Rating:** 4.5/5.0 stars **Reviewed by:** John G. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Proofpoint ZenGuide?** The many tranining options we can send out to users. **What do you dislike about Proofpoint ZenGuide?** We do not have any issues with Proofpoint secuity awareness training. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Guding users are to detect spam and phishing emails. ### 45. Intuitive system, easy to learn and administer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Proofpoint ZenGuide?** It allows me to train at different levels of the organization using a multitute of training capabailities. It integrated easily with our email system and their customer support is top nitch **What do you dislike about Proofpoint ZenGuide?** Has a lot of features that may take time to build a sustainable skillset **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** As new malware and attack methods are being exploited in the wild, PSAT allows us to bring targeted traiing to the workforce. ### 46. Proofpoint Security Awareness Helps to Secure the Enterprise **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Proofpoint ZenGuide?** The ability to do point-in-time spot training for our employees who fail phishing tests or need additional training on other security topics. **What do you dislike about Proofpoint ZenGuide?** While the videos typically have the right depth of content, sometimes the videos are a bit too cartoonish for our organization. **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** For a while now, security awareness training has been pivoting away from the standard once-a-year reminder video to more real-time on-the-spot training when organizations understand an elevated threat level or a new threat has emerged. Proofpoint' Security Awareness Training has helped us to pivot to the new model. ### 47. It's was amazing experience with this awareness training **Rating:** 5.0/5.0 stars **Reviewed by:** prateek s. | network engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Proofpoint ZenGuide?** this is necessary for everyone person to be aware about the security **What do you dislike about Proofpoint ZenGuide?** not at all everything is in a good sequence from basic to top **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** to protect from unauthorized acess by creating security check for safety of user email. also maintain the record of access handled by proofpoint server ### 48. great Solution with many Content **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Proofpoint ZenGuide?** Yow will not only start with trainings, so you have the chance to start with a Quiz or have a simulated Phishing Attack to xour Organization. **What do you dislike about Proofpoint ZenGuide?** that content that you can Download to integrate in other Platforms are not so much **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** it will be train the customers in there working with emails to look at what kind of content is good or bad. It will also find what kind of weakness the company will have in there different organization groups ### 49. Best defense starts with your users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Proofpoint ZenGuide?** The proofpoint security awareness training easy to use. It let us setup training and lessons in advance as a template. We can just schedule them in a flash **What do you dislike about Proofpoint ZenGuide?** The scheduling is a little confusing and the sim can't be changed after it started **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** It help us understand our employees and where our baseline is. It also helps us to see our training progress ### 50. Information is timely and training format is easy to follow **Rating:** 4.0/5.0 stars **Reviewed by:** Kay S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Proofpoint ZenGuide?** Very informative and easy to follow through the training **What do you dislike about Proofpoint ZenGuide?** None as the training is relevant and easy to follow and understand **What problems is Proofpoint ZenGuide solving and how is that benefiting you?** Employee awareness and communication. ## Proofpoint ZenGuide Discussions - [When will the product be integrated more tightly into the Microsoft suite of products?](https://www.g2.com/discussions/14453-when-will-the-product-be-integrated-more-tightly-into-the-microsoft-suite-of-products) - 1 comment, 1 upvote - [Do you use tools like CASB and DLP to target certain departments or people?](https://www.g2.com/discussions/14386-do-you-use-tools-like-casb-and-dlp-to-target-certain-departments-or-people) - 1 comment, 1 upvote - [What is Proofpoint Security Awareness Training used for?](https://www.g2.com/discussions/what-is-proofpoint-security-awareness-training-used-for) - 1 comment - [What are the key elements of a Security Awareness Training & Education Program?](https://www.g2.com/discussions/what-are-the-key-elements-of-a-security-awareness-training-education-program) - 1 comment - [What is the main purpose of security awareness training?](https://www.g2.com/discussions/what-is-the-main-purpose-of-security-awareness-training) - 1 comment - [View Proofpoint ZenGuide pricing details and edition comparison](https://www.g2.com/products/proofpoint-zenguide/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-11+14%3A16%3A45+-0500&secure%5Bsession_id%5D=0df8142d-8bba-4541-b685-6b00ec2c7e51&secure%5Btoken%5D=dd26c4d1f4fccefd40e17e36b12e1324a8b36b59ba248ec6bbd52be50ebaf3d9&format=llm_user) ## Proofpoint ZenGuide Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) ## Proofpoint ZenGuide Features **Assessment** - Continuous Assessment - Phishing Assessment - Baselining **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content ## Top Proofpoint ZenGuide Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,666 reviews) - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,356 reviews) - [Infosec IQ](https://www.g2.com/products/infosec-iq/reviews) - 4.5/5.0 (623 reviews)