---
title: usecure Reviews
meta_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 330 reviews by the users' company size, role or industry
  to find out how usecure works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 330
  scale: '5'
date_modified: '2026-06-23'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# usecure Reviews
**Vendor:** usecure  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 330
## About usecure
usecure is leading the evolution of Human Risk Intelligence (HRI), helping MSPs and internal IT teams identify, reduce, and manage human cyber risk against today's modern threat landscape. By bringing adaptive awareness training, AI-based phishing simulations, simplified policy management, actionable dark web monitoring, and user risk indicators together into a clearer intelligence layer, usecure gives organisations a better way to see where exposure is building, prioritise what to fix first, and prove progress over time. Built for measurable outcomes, compliance readiness, and scalable delivery, usecure works whether you are running one tenant or hundreds. For MSPs, that creates a stronger, more repeatable security service. For internal IT teams, it provides a clearer way to reduce risk and strengthen compliance readiness without adding unnecessary overhead. Trusted by 2,000+ MSPs and 15,000+ companies worldwide. Key capabilities include: - Human Risk Intelligence, usecure's unique framework that turns fragmented activity and hidden user risk signals into insight, prioritised action, and proof of improvement - Adaptive security awareness training tailored to each user's risk profile - AI-based phishing simulations that test behaviour and strengthen resilience - Dark web and credential monitoring with actionable alerts - Simplified policy management with tracking and support for audit readiness - Multi-tenant automation, reporting, and integrations for scalable delivery



## usecure Pros & Cons
**What users like:**

- Users find **ease of use** with Usecure, enjoying quick setup and a smooth user experience with accessible courses. (36 reviews)
- Users appreciate the **easy setup** of Usecure, enabling quick implementation and seamless integration. (17 reviews)
- Users value the **phishing simulations** offered by Usecure, enhancing awareness and risk management effectively. (15 reviews)
- Users value the **straightforward and engaging training** offered by usecure, facilitating effective security awareness without burden. (15 reviews)
- Users value the **educational content** of uSecure, praising its engaging training modules and relevant cybersecurity awareness training. (14 reviews)
- Threat Detection (13 reviews)
- Users find **training efficiency** impressive, with quick, easy modules that enhance understanding and engagement. (13 reviews)
- Insights (12 reviews)
- Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (10 reviews)
- Aware (9 reviews)

**What users dislike:**

- Users find **insufficient information** in reporting features and metrics, limiting the effectiveness of Usecure's offerings. (8 reviews)
- Users find the **inadequate reporting** frustrating, noting confusion in organization and limited options for additional courses. (7 reviews)
- Users feel that **reporting is poorly organized** and often confusing, requiring better clarity and support. (7 reviews)
- Users find the **phishing issues** in Usecure frustrating due to difficult setup and limited email creation capabilities. (4 reviews)
- Users note the **lack of advanced features** in Usecure, wishing for more integrations and tailored support. (3 reviews)
- Users find the **learning curve steep** , citing unintuitive features and a challenging admin interface as drawbacks. (3 reviews)
- Users feel there is a lack of **customization options** , especially for user pages and training modules. (3 reviews)
- Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews)
- Poor Video Content (3 reviews)
- Repetitive Content (3 reviews)

## usecure Reviews
  ### 1. Still a great value service which we can mostly automate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lloyd R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about usecure?**

Random cyber awareness course recommendations based a a pool we build, automated phishing attacks from specified domains and known IP addresses to help get them through the email security, scheduled reports and customisation, great price, regular updates to improve the platform and service (not just pointless updates), Microsoft 365 integration (not that we have used it yet), security graph to show progress since starting.   I want to onboard more customers but everyone is so busy and it seems to only be solicitors who push to make this happen

**What do you dislike about usecure?**

I'm really scraping the barrel here but the ability to schedule a user and course participation report would help as I need to do that manually each month.   

**Recommendations to others considering usecure:**

Be patient and spend time familiarizing yourself with the user interface and don't hesitate to ask for help from support and your account manager.

**What problems is usecure solving and how is that benefiting you?**

Cyber awareness training and simulated phishing attacks.

**Official Response from Jordan Daly:**

> Thanks for leaving a usecure review, Lloyd! Brilliant to see the positive feedback on our pricing and support team :)

- Jordan.

  ### 2. Vital for Training, Easy Setup and Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edemir M. | Business Support Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about usecure?**

I initially used usecure for information and security training and it's a critical component of how we share new training material, including bespoke training. I also find it great for additional training like bullying and harassment. I appreciate that it allows us to have a centralized place for all our training records, which is fantastic for demonstrating to auditors during ISO accreditation audits. I find usecure easy to use, and the courses are more enjoyable with easy-to-digest content. The initial setup of usecure was very easy.

**What do you dislike about usecure?**

The reporting mechanism still feels clunky and it could be more intuitive to have a way to see what courses have been sent recently, across all users. I'd like to have a course that has been sent, then through a drop down, see the users that have been enrolled and be able to filter only the ones that haven't completed the course.

**What problems is usecure solving and how is that benefiting you?**

uSecure centralizes our training records, making it easier for audits, and provides enjoyable, easy-to-digest courses.

**Official Response from Kerryn Zendera:**

> Hi Edemir, thanks for your review! We're glad to hear you find usecure easy to use and that our interactive videos and training content are making a difference in improving compliance and security awareness.

It's great to know that our platform is meeting your expectations. If you ever have suggestions or feedback on how we can make it even better, we'd love to hear from you!

Thanks again for choosing usecure to support your infosec training.

  ### 3. Straightforward Phishing Simulations with Great Integrations and Strong Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Farrukh B. | IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

Straight forward platform for Phishing Simulation, testing and policy management. User Interface is good. Has good integration with Microsoft 365 and Google Workspace. Very easy to configure phishing simulations and gather information. Lots of built in templates to use.

Moreover the platform is regularly updated and the team behind the product is approachable and easy to work with.

Happy with the pricing of the product compared to some of the other products out there. Lot of value for what we pay.

**What do you dislike about usecure?**

Would like the getting started guide to be more detailed and more flexibility and clarity about how the simulations are done.

**What problems is usecure solving and how is that benefiting you?**

usecure helps us with regularly testing our human workforce for security and training. entire process of end to end human testing and training is handled via usecure. We also utilize the policy module to gather signatures on our policies.

  ### 4. Cyber Awareness and Compliance Training Suite with Custom options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason W. | Jira administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about usecure?**

The custom course builder is a standout feature for us. It gives us the flexibility to create training content that's tailored to our organisation's specific policies, tone, and risk areas, rather than relying solely on off-the-shelf material. This has made our security awareness training feel much more relevant to employees, which in turn has improved engagement. The interface is intuitive enough that we don't need any specialist skills to put together professional-looking courses."

**What do you dislike about usecure?**

The main limitation we've encountered is with the custom course builder while it's a genuinely useful tool, it lacks support for animations, which can make it harder to create the more dynamic, engaging content that modern learners respond well to. Video support is also limited to Vimeo-hosted content, which isn't a dealbreaker but does add an extra step to the workflow and restricts flexibility. These aren't major issues, but addressing them would make an already strong feature even more powerful."

**What problems is usecure solving and how is that benefiting you?**

Our primary challenge was that staff security awareness was inconsistent across the organisation people had varying levels of understanding when it came to recognising threats like phishing, which left us exposed to human error. usecure has allowed us to roll out structured, ongoing training to our whole team in a way that's manageable at our scale. The result has been a more security-conscious workforce, and we've seen a noticeable reduction in the risky behaviours that can lead to incidents. Having visibility through the reporting tools also means we can identify where gaps still exist and address them proactively, rather than waiting for something to go wrong.

**Official Response from Kerryn Zendera:**

> Hi Jason, thank you for sharing such a thoughtful review. We’re really pleased to hear the custom course builder has helped you create training that feels more relevant to your organisation, policies, and tone, and that this has had a positive impact on engagement and awareness across your team.

We also appreciate the honest feedback on animation support and video hosting. We understand how important flexible, engaging content is when building effective training. We’ll make sure this is passed on to our team.

Thanks again for taking the time to share your experience. If you’d ever like guidance on getting more from the custom course builder, or support with your training setup, please feel free to get in touch, we’d be happy to help.

  ### 5. Effortless Phishing Campaigns and Training

**Rating:** 4.0/5.0 stars

**Reviewed by:** Valerio F. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

I really appreciate usecure for being a highly flexible and effortlessly user-friendly solution. It delivers a huge bang for the buck. It's very simple to focus on what really matters without wasting time on admin work. I'm not losing hours understanding how it works out as there is no learning curve, even for my colleagues who can complete their training without complaining. The initial setup was very easy thanks to the documentation.

**What do you dislike about usecure?**

I'd like more AI help, for example, to craft my custom training tailored for my company.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for easy awareness training and phishing campaigns, saving time without crafting my own resources. It's user-friendly with no learning curve, allowing my team to focus on important tasks without admin hassle.

**Official Response from Kerryn Zendera:**

> Hi Valerio, thanks for sharing such detailed feedback! It’s great to hear that you’ve found usecure simple to set up, cost-effective, and easy for users to navigate, and we love that the course library and multilingual phishing templates have been a highlight.

Your note on auto-enrolment is really helpful. Once configured, courses can be automatically assigned based on groups or rules, but we appreciate it can take a little time to discover the most efficient setup. If you’d like a quick walkthrough or help fine-tuning automation, our Account Managers would be happy to jump on a call.

We’re glad usecure is helping you train people and show compliance with confidence. Thanks again for sharing your experience.

  ### 6. Automation and Ease with Room for Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael M. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about usecure?**

I like the ease of use and clean UI of usecure. Its automation of learning and phishing attempts is a significant advantage, especially as an MSP because it allows for a hands-off experience once I set up my custom settings. The initial setup was fairly simple, which I appreciate.

**What do you dislike about usecure?**

Ulearn - No admin or managed oversight into what questions people got wrong, so you can see if it's a question issue or you need to dive deeper into staff training. Highlight in the portal what training is part of the Uphish process. Build a schedule for not automated content. Ubreach - End users can't see the passwords, that is outrageous, creates more work for IT admins. Uphish - Different forms other than email.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for managed learning and simulated phishing attacks, which removes admin tasks for an MSP. The automation makes it hands-off after setup, and the clean UI enhances ease of use.

**Official Response from Kerryn Zendera:**

> Hi Michael, thanks for taking the time to share this feedback. It’s really useful to hear where the platform is working well for you, and where there are areas that could be improved.

We’re glad to hear the clean UI, ease of use, and automation have been a positive part of your experience, especially from an MSP perspective.

I’ve passed your feedback on internally for review. In particular, the points around deeper admin visibility into learning performance, clearer visibility of how training is linked to phishing workflows, more flexibility for scheduling manually assigned content, broader phishing simulation options, and reducing admin effort in breach-related workflows are all valuable areas for us to consider. Feedback like this helps inform our product roadmap, so it’s appreciated.

If helpful, I can also point you toward the current help centre guidance for some of these areas in the meantime.

  ### 7. Seamless Microsoft 365 Integration and AI-Driven Security Training That Saves Hours

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joan C. | Técnico de sistemas, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

What stands out most about usecure is its seamless balance between advanced automation and an incredibly intuitive UI/UX.

From an administrative perspective, the Microsoft 365 integration is flawless, allowing for automated user syncing that saves us hours of manual data entry every month. The Auto-Enrol feature is a game-changer for our workflow; it intelligently identifies individual security gaps and assigns tailored micro-learning modules without any manual intervention.

The performance of the phishing simulations (uPhish) provides tangible data on our human risk, delivering a clear ROI by significantly dropping our compromise rates. Furthermore, the uPolicy feature simplified our onboarding process by digitizing policy approvals in one central hub. It’s a powerful, AI-driven intelligence tool that makes complex cybersecurity training accessible and engaging for every employee, regardless of their technical background.

**What do you dislike about usecure?**

Gemini has said
Despite being an excellent tool, what I like least is that the advanced customization of phishing templates (uPhish) can be a bit limited if you're looking for an extreme level of detail or very specific fields outside of the standard. Additionally, although the UI/UX is impeccable, the reporting and analytics section sometimes feels somewhat rigid; I would like to have more freedom to create custom dashboards or export data with more granular filters without having to navigate through so many menus. Lastly, the content library of uLearn is of high quality, but the frequency of updates for new topics specific to industrial niches could be faster to keep up with the latest threats in highly specialized sectors.

**What problems is usecure solving and how is that benefiting you?**

Gemini has said that usecure is designed to target the weakest link in the cybersecurity chain: the human factor. Instead of focusing solely on firewalls or antivirus, it addresses the behavioral issues that expose companies.

**Official Response from Kerryn Zendera:**

> Thank you for your review. We’re really pleased to hear the Microsoft 365 integration, automated enrolment, phishing simulations, and policy management features have been valuable for your team.

We also appreciate the feedback on phishing template customisation, reporting flexibility, and content coverage for more specialised sectors, and we’ll share this with our team. Thanks again for taking the time to share your experience with usecure.

  ### 8. Effortless Security Training with Real Phishing Challenges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I use usecure for phishing simulations, data security training, and health and safety training. I find the automated training helpful as it allows us to easily track who has completed their assigned training. The automated phishing emails are great because they require no manual intervention from us. I particularly enjoy the funny and informative videos in the training courses, which keep things light while effectively communicating the message. Also, using real phishing examples in emails increases the challenge, which I appreciate. The integration with Outlook works well for us. Initially, it was very easy to add everyone by importing them from a spreadsheet. Although using the API with our custom software was a bit challenging at first, once it was working, it functioned really well.

**What do you dislike about usecure?**

The create your own courses feature could add some more features such as adding videos from different sources such as Youtube. Being able to customize the font would be great.

**What problems is usecure solving and how is that benefiting you?**

I find usecure automates training and easily tracks who has completed it, and the automated phishing emails save us time by being hands-off.

**Official Response from Kerryn Zendera:**

> Hi Anthony, thank you for your review. We’re really pleased to hear the automation, phishing simulations, training content, and Outlook integration have been working well for you, and that usecure is helping make training easier to manage and track.

We also appreciate the feedback on custom course creation, especially around video sources and font customisation. We create our training and animation content in house, so if you’d be open to sharing more detail on the kind of content or flexibility you’d like to see, please feel free to reach out via chat or to your Account Manager and we’d be happy to pass that on to the team.

Thanks again for taking the time to share your experience with usecure.


  ### 9. Our experience has been exceptional good.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tumane M. | CSIRT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about usecure?**

I like a lot of features from being able to simulate phishing, providing the email breaches and the short training with videos for different topics.

**What do you dislike about usecure?**

I'm not sure if there is anything. Maybe if we could use our own domain names for the testing user accounts instead of those suggested by usecure.

**What problems is usecure solving and how is that benefiting you?**

uSecure is solving the problem of inadequate cybersecurity skills, and the users are benefitting greatly as now, they are able to make wise decisions and know when to engage technical support.

**Official Response from Kerryn Zendera:**

> Hi Tumane, thanks for the great review! We're so pleased to hear usecure is helping your users build real-world cyber skills and that features like phishing simulations and breach alerts are adding value. Really appreciate the feedback around custom domain names—we’ll pass that to our product team. Feel free to reach out to your account manager if you'd like to explore this further!



  ### 10. Automated Security Training with Room for Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathan H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about usecure?**

I love that usecure is automated as heck! Most things are set-it-and-forget-it but also offer a way for me to manually assign tasks and create custom phishing simulations. The onboarding process is fairly easy and simple to set up. Any issues we have are addressed easily in documentation and support response. The flexibility of pricing and ease of use for onboarding, as well as the less hand-holding needed for our clients on the creation of content and campaigns, stand out. Usecure is very much automated in these ways, making the initial setup easy as pie.

**What do you dislike about usecure?**

Phishing Simulations could offer more intuitive or advanced customization on a per user basis - such as AI enhancement. I also would love to get better reporting. As is, it's OK - mostly what you need. But further breakdowns, like a question by question analysis of custom content made using the Course Builder, would be helpful to better tailor our clients' internal content testing.

**What problems is usecure solving and how is that benefiting you?**

usecure streamlines our Security Awareness Training and Phishing Simulations, automating tasks and reducing manual effort while ensuring ease of use for onboarding and content creation.

  ### 11. Effortless Security Training with Automated Simulations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tobias G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about usecure?**

I use usecure for security awareness training and appreciate how it educates users about cybersecurity best practices and keeps them informed about potential threats. It has improved our overall security awareness by making users more conscious of common threats like phishing and social engineering. Managing and automating training is much easier with usecure, saving time while ensuring everyone stays updated with the latest security practices. I really like how easy it is to use and manage. The automation features are great, especially for assigning training and running phishing simulations without much manual effort. These features save a lot of time and effort because everything runs automatically based on predefined rules, and phishing simulations can be scheduled and customized in advance, ensuring continuous testing without extra work on our side. The initial setup was very easy.

**What do you dislike about usecure?**

One area that could be improved is the training content. While it's generally useful, expanding it or making it more dynamic and engaging would help users get even more value from the platform.

**What problems is usecure solving and how is that benefiting you?**

usecure improves security awareness by making users conscious of threats like phishing. It makes training easier to manage and automate, saving time and keeping users updated.

  ### 12. Engaging Animations and Simulations Make Cybersecurity Easy to Learn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tsepang N. | Cybersecurity Engineer, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about usecure?**

The way it makes it easy for non-technical people to understand cybersecurity and how they can keep themselves safe.I just love the animations even more. It makes understanding the courses and the concepts even more interesting. More over , i love the simulations which allow us to put what we learnt into practice.

**What do you dislike about usecure?**

So far its perfect. Its user friendly. Relatively easy to use.

**What problems is usecure solving and how is that benefiting you?**

uSecure addresses the issue of employees being unsure about which emails are safe to open because of concerns about phishing. With uSecure, employees are now able to identify phishing emails more easily and confidently.

**Official Response from Kerryn Zendera:**

> Hi Tsepang, thanks so much for your fantastic review! We’re thrilled to hear that the animations and simulations are making cybersecurity training engaging and easy to understand for your team. It’s great to know the platform is helping your employees confidently spot phishing emails and stay safe.

We really appreciate your kind words and are committed to keeping usecure effective and enjoyable for all users. Thanks again for trusting us with your security awareness training!

  ### 13. uSecure as a comprehensive solution to security awareness and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason D. | Account Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about usecure?**

UBreach Pro provides fantastic insight for customers regarding their employee potential vulnerability in the dark web.

**What do you dislike about usecure?**

The training has improved and provides consistent content. I do not have any further recommendations.

**What problems is usecure solving and how is that benefiting you?**

There is a huge risk of users being targeted for security breaches and uSecure provides really useful training that is easy to complete. This addresses major concerns for companies where a large component of the staff are not technical.

  ### 14. Effortless Security Training with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew S. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I find usecure reasonably easy to use. The training provided is relatively basic, well presented, and appeals to a range of demographics - both technical and otherwise. The reporting dashboard is quite useful and looks nice. It provides us with the tools to manage the training program and report on the outcomes effectively.

**What do you dislike about usecure?**

A particular bugbear is understanding what courses are outstanding for individuals. I have to click through to each user to see this when I'd prefer a 'courses outstanding' report. There's a weekly email that shares who has courses outstanding, and how many, but it doesn't quite have enough detail, and I can't seem to find an equivalent report in the website dashboard.

**What problems is usecure solving and how is that benefiting you?**

It helps manage our digital security training program for 100 staff, easing the reporting process. It's easy to use, and the training is well-presented for various demographics.

**Official Response from Kerryn Zendera:**

> Hi Matthew, thank you for your review. We’re really glad to hear usecure has been easy to use, and that the training and reporting have worked well for your team.

We also appreciate the feedback on outstanding course reporting and will share this with our team. Thanks again for taking the time to share your experience.

  ### 15. Engaging Training Made Simple with usecure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew R. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I like that usecure is easy to use and integrates seamlessly with our Microsoft environment, which means I don't have to worry about adding or removing users. The training content is also good, and the ability to create custom courses allows us to benefit from bespoke training, especially as it was important for us to update health and safety content. Setting it up was easy, and I can't recall any problems. The option to conduct monthly training makes it more interesting and engaging compared to our previous static and boring annual training.

**What do you dislike about usecure?**

The custom courses are great and we have created many courses but having more formatting tools in the editor would be great.

**What problems is usecure solving and how is that benefiting you?**

Usecure improved our static annual training into engaging monthly sessions, integrates with Microsoft for seamless user management, and allows custom courses, modernizing our content.

  ### 16. Customizable Phishing and Security Training with Easy Onboarding

**Rating:** 3.5/5.0 stars

**Reviewed by:** Christopher G. | Owner-Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about usecure?**

I really find usecure easy to use, with its portal being simple to navigate. I also appreciate how customizable it is, especially with the branding white label feature. The features for managing training, certifications, and automated phishing are fantastic. The breach notifications are particularly helpful in maintaining our security posture. Additionally, the initial setup was very simple, making onboarding a breeze.

**What do you dislike about usecure?**

I would like to be able to embed the services provided into our unified customer portal (CloudRadial) as there is some overlap between categories. Aggregating everything into a single platform would be highly valuable.

**What problems is usecure solving and how is that benefiting you?**

usecure helps with training, security awareness, phish simulations, dark web monitoring, and breach notifications, enhancing our security posture. The portal is easy to navigate, the branding white label feature is useful, and managing training, certifications, and automated phishing is great.

**Official Response from Kerryn Zendera:**

> Thanks for your review Christopher. We’re really glad to hear the platform has been easy to use from the start, and that the onboarding, white label branding, training management, phishing simulations, and breach notifications have been valuable for you.

We also really appreciate the feedback on embedding usecure into a unified customer portal like CloudRadial. We’ve shared this with our internal team, and feedback like this is incredibly valuable as it helps inform our roadmap and future improvements.

Thanks again for taking the time to share your experience.

  ### 17. Engaging Cybersecurity Training for Non-Technical Staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aneka B. | HR Manager & Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about usecure?**

I like that usecure features videos that are cheeky and well put together, keeping the viewer's attention. The short videos in drawing format are easy to understand and keep me engaged on the screen. Cyberto has even become a household name in our team. I also find that the reporting is easy to pull, the courses are easy to assign or automate, and the material is excellent for the target group. Plus, the simulated phishing feature is excellent, too.

**What do you dislike about usecure?**

n/a

**What problems is usecure solving and how is that benefiting you?**

I use usecure for cybersecurity awareness training in a non-technical form, which is great for our non-technical staff. The cheeky, short videos keep attention, reporting is easy, courses are simple to assign, and the material is perfect for our target group.

  ### 18. Effortless Training with Engaging Dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** peter@cns.ltd C. | IT Support Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

I like that in usecure, the courses are labeled as easy, which makes it simple to send training to our customers. The dashboard is really easy to navigate, and the initial setup was really easy as well.

**What do you dislike about usecure?**

We have an overlap in products which just means we have too many similar tools and I am not sure why usecure would jump out at me over the other platforms

**What problems is usecure solving and how is that benefiting you?**

I use usecure to send tailored training when there's a specific security issue, and the courses are easy to label and distribute.

**Official Response from Kerryn Zendera:**

> Thanks so much for your thoughtful review! We’re thrilled to hear you find usecure simple to use and that automation, consistency, and visibility are making a real impact in reducing human risk. We appreciate your feedback on AI in training — our content and product teams are continuing to refine how we use it to make learning even more engaging and effective. If you’re open to sharing more on how we can improve the experience, we’d love to hear from you! Don’t hesitate to reach out to your Account Manager with any further feedback.

  ### 19. Easy to use/Administrate with Engaging Training Content, but AI Videos Feel Out of Place

**Rating:** 4.5/5.0 stars

**Reviewed by:** max . | IT Helpdesk Technician, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

I like that training is factual, digestible and humorous. Easy to manage from an administrator's standpoint and easy to use from a user standing as well. All that you need from a training platform.

**What do you dislike about usecure?**

I'm not keen on some of the training videos that use AI Voices and people. They feel very jarring in comparison to the drawn comic style.

**What problems is usecure solving and how is that benefiting you?**

We use this internally at our business. Helps us keep on top of our knowledge and refreshes us on security standards

**Official Response from Kerryn Zendera:**

> Hi Max, thanks so much for your thoughtful review and for trusting usecure! We’re really glad to hear you’re finding the platform easy to use and that the training content hits the mark in terms of being engaging and effective.

We really appreciate the feedback about the AI-style videos and completely understand that the style can feel different from the comic format. Your input is super valuable for our product and content teams as we continue refining the learning experience. Thanks again!

  ### 20. usecure Strengthens Client Security with Training and Phishing Simulations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Collin M. | Director of Client Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about usecure?**

We use usecure from an MSP perspective of managing many clients through the usecure platform.  We heavily utilize security awareness training and phishing simulations.  This helps clients move to a more secure state from the user perspective with an eye on security.

**What do you dislike about usecure?**

usecure could utilize more video-based security awareness training for a more involved approach to user training.

**What problems is usecure solving and how is that benefiting you?**

Keeping users secure through security awareness training, testing user security knowledge through phishing simulations and understanding completion rates of training, how many breaches have taken place etc.

  ### 21. High-Quality, Easy Deployment with Great Pricing and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew S. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

We use Usecure for training our staff, it was very easy to setup and roll out to users intergrating with our Microsoft 365 environment.  The support we had during deployment and after has been very good.  The courses are constantly updated which is good.  We run the automated phishing programme which is excellent.

**What do you dislike about usecure?**

Nothing it all works perfectly and we are very happy with the software

**What problems is usecure solving and how is that benefiting you?**

End user training on a regular basis and phishing tests which helps reduce our cyber insurance costs

  ### 22. Good Threat Intelligence, But from CTI side of things, could be better.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about usecure?**

The leaks it notifies me about are generally easy to trace. Although some of these leaks involve reused information that was compromised a long time ago, I still find its performance in this area impressive.

**What do you dislike about usecure?**

Regarding the CTI, I’m not a fan of how information is obscured when it comes to leaks. I wish there were a way for threat intelligence officers responsible for responding to these leaks to have an assigned access level that lets them view the raw data in plain text, instead of having it obscured. That said, I do understand the need to comply with data-handling frameworks.

**What problems is usecure solving and how is that benefiting you?**

The platform helps address gaps in cybersecurity awareness and provides monitoring of user profiles to detect leaks and breaches.

**Official Response from Kerryn Zendera:**

> Thanks for sharing such detailed feedback! Great to hear you find our breach and leak alerts helpful in tracing compromised data. We appreciate your comments regarding access to raw data for CTI teams. We understand the balance between data transparency and compliance with data handling frameworks can be challenging. Your feedback is valuable and will be shared with our product team as they continue to evaluate ways to support different user roles while maintaining security standards.

Please don’t hesitate to reach out if you have any more insights or suggestions — we’re always here to listen and work together to make usecure even better.

  ### 23. User-Friendly Platform with Great Support, Needs Better Google Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I like that usecure automatically chases my users when they haven't completed courses. I appreciate the fact that we can send phishing simulations and also create our own phishing simulation templates. The initial setup is very easy, and the support is amazing.

**What do you dislike about usecure?**

They don't support Google as well as perhaps they could. I think they're starting to move in that direction. For instance, you can't use the report phishing button just simply doesn't exist for Google at the moment.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for teaching our staff about IT security. It's an easy-to-manage platform for providing training. It automates reminders for incomplete courses, allows sending phishing simulations, and lets us create customized phishing templates.

  ### 24. Versatile Phishing Simulations, Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan P. | Service Desk Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about usecure?**

I use usecure for training videos, sending out phishing emails, and managing company policies. I like the wide range of simulations available, which include different options of fake landing pages and attachments. This variety is particularly helpful for the different companies we have on the platform. I also found the initial setup of usecure to be very easy.

**What do you dislike about usecure?**

Possibility of adding more attachment simulations. A wider variety would be more beneficial.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for training videos, sending phishing emails, and company policies, helping alert end users to fake phishing emails. The wide range of simulations with different fake landing pages and attachments is helpful for the different companies on our platform.

**Official Response from Kerryn Zendera:**

> Hi Ryan, thanks for the great review. We’re so pleased to hear the variety of phishing simulations, landing pages, attachments, and training tools have been valuable for you, and that setup was easy from the start.

We also appreciate the feedback on expanding the range of attachment simulations and will share this with our team. Thanks again for taking the time to share your experience with usecure.

  ### 25. Engaging Cybersecurity Training with Customizable Phishing Tests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamara R. | IT assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about usecure?**

I like the courses it sends to staff monthly, as staff training on cyber security and potential threats are very important, the training is also not boring and is done in a way that anyone could understand. It's good in checking how up to date staff are in taking part of the training. Another great feature is that it allows you to create fake phishing emails as a test.

**What do you dislike about usecure?**

The only feedback I've had from staff is that they've noticed the training courses aren't the same each time a new one goes out, so sometimes they may feel they have missed out on some of the courses others have taken and not know the same information.

**What problems is usecure solving and how is that benefiting you?**

It helps us with getting staff up to date on cyber security issues and threats, and how to deal with it and what to look for. The material and quiz curated for it is easily digestible and quick enough for staff to do without it interrupting with work time and tasks.

**Official Response from Kerryn Zendera:**

> Hi Tamara, thanks so much for your detailed review! We’re really glad to hear that the monthly courses and phishing simulations are helping keep your staff engaged and up to date on cybersecurity. Making training accessible and interesting for everyone is something we’re passionate about.

We appreciate your feedback about course variety — we understand how it might feel like some content is missed. Our approach involves regularly updating and refreshing content while rotating courses to keep training relevant and engaging. That said, we’ll definitely share your comments with our content team to review the rotation process and explore ways to ensure everyone receives the essential knowledge they need.

If you or your team members have any suggestions, please don’t hesitate to reach out to your account manager.

  ### 26. Easy Setup, Excellent Security Training Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2026

**What do you like best about usecure?**

I like the easy-to-use platform of usecure; it makes the functions we use it for straightforward and accessible. The modern UI is a big plus, as it's easy to navigate and find various settings and information. Additionally, the support team is fantastic—very prompt and helpful whenever we have questions about the platform or its functionalities. The initial setup was very easy too; we were up and running in just a few days.

**What do you dislike about usecure?**

nothing so far

**What problems is usecure solving and how is that benefiting you?**

I use usecure to continually train staff on information security and test them with phishing simulations. The easy-to-use platform and modern UI simplify navigation, and the great support team is always prompt and helpful.

  ### 27. Effortless Phishing Simulations, Quick Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew B. | Sr. Cyber Defense Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I like usecure's ease of use and quick setup. With a smaller IS team, it makes it easier to handle the day to day without much effort. The implementation did not require a project but rather a small team to stand up in a day. The initial setup was very easy.

**What do you dislike about usecure?**

Very basic with not a lot of templates.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for phishing simulation campaigns, which helps keep our users agile and attentive to dangerous emails. Its ease of use and quick setup support a smaller IS team to manage tasks without much effort, with implementation achievable by a small team in a day.

**Official Response from Kerryn Zendera:**

> Hi Andrew, thank you for your review. We’re really pleased to hear usecure has been easy to set up and manage, especially for a smaller team, and that it’s helping you run phishing simulations with minimal overhead.

We also appreciate the feedback on template variety. If you’d like to share more detail on what you’d like to see, please feel free to reach out to your Account Manager, who will be happy to help.

  ### 28. Compliance Made Easy, Minor Interface Flaws

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bailey D. | Technical Services Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about usecure?**

I like usecure for its ease of use and the mostly 'set and forget' type setup. The initial setup was pretty easy from memory.

**What do you dislike about usecure?**

The Outlook action button for reporting as phishing seems close to useless, and a lot of the reports and pages showing inactive users by default can be annoying. As well as not auto unenrolling inactive users in courses and whatnot. It would also make a lot of sense for uSecure to offer additional email filtering and monitoring.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for compliance and governance in our staff security posture. It's easy to use with a 'set and forget' setup.

**Official Response from Kerryn Zendera:**

> Thanks Bailey for your review. We’re really pleased to hear usecure has been easy to use and helped make compliance and governance more manageable with a more set-and-forget approach.

We also appreciate you taking the time to share such detailed feedback on the reporting button, inactive user visibility, unenrolment, and wider email filtering. We’ve passed this on to our internal team, and feedback like this is incredibly valuable in helping shape our roadmap and future improvements.

Thanks again for sharing your experience.


  ### 29. Quick, Easy Courses That Fit Into Any Schedule

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about usecure?**

I like that the dark web scanning feature is extended to more of the dark web and that I will get alerts should my credentials be found. 

**What do you dislike about usecure?**

Offer a home version for family use, it’s a common question we get when speaking to customers about it. 

**What problems is usecure solving and how is that benefiting you?**

It helps me stay mindful of general cybersecurity and makes me more aware of the new methods cybercriminals are using.

  ### 30. Easy Setup and Targeted Training That Fits Users’ Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike G. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

Easy setup, not monolithic, and it narrows the training down to what the users actually need vs a 1 size fits all approach.

**What do you dislike about usecure?**

No real downside for my use case. Some of the navigation could be more clear.

**What problems is usecure solving and how is that benefiting you?**

Helps lessen my workload as it can create the neccessary training based on how the user performs and if they fall for phishing emails.

**Official Response from Kerryn Zendera:**

> Hi Mike, thank you for your great review. We’re so pleased to hear the setup has been easy and that the targeted approach to training is helping reduce your workload and better support users based on their needs.

We also appreciate the feedback on navigation clarity. We recently introduced a new side menu to improve navigation, but if you have any further detail to share, we’d be happy to pass it on to the team. Thanks again for taking the time to share your experience with usecure.

  ### 31. Simple, Well-Priced Tool with Great Reporting and 365 Sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stuart D. | Senior Manager IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

Simple, good reporting, syncs people to 365 and well priced. Yes simple to install. Very little support so far required.

**What do you dislike about usecure?**

It could help by choosing multiple people in some windows rather than individuals.

**What problems is usecure solving and how is that benefiting you?**

The core problem regarding security is users. Equipment can be patched and configured , software updates applied, but you cannot reboot a user!

**Official Response from Kerryn Zendera:**

> Hi Stuart, thank you for your review. We’re really pleased to hear usecure has been simple to install and use, with strong reporting, Microsoft 365 sync, and pricing that works well for your team.

We also appreciate the feedback on selecting multiple users in certain areas of the platform and will share this with our team. Thanks again for taking the time to share your experience with usecure.


  ### 32. Engaging Security Training Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2026

**What do you like best about usecure?**

I like that usecure is a good mix of serious education and entertaining stories. I also appreciate how it analyzes where users' knowledge needs further reinforcement. Furthermore, the admin access to users' results has been well received, making it easier to track progress. The initial setup process was very easy, which was quite convenient.

**What do you dislike about usecure?**

Nothing at the moment

**What problems is usecure solving and how is that benefiting you?**

I use usecure to educate customers' staff, solving education shortcomings. It offers a good mix of serious training and entertaining stories, and analyzes where knowledge needs reinforcement.

  ### 33. Efficient Phishing Simulation with Minor Navigation Hiccups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris H. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about usecure?**

I like that usecure requires no admin work to set up because it just syncs up with our Google and 365 accounts. This feature makes the day-to-day onboarding admin much less of a hassle.

**What do you dislike about usecure?**

The portal is slightly challenging to navigate around. I thought I would find it easy, being an IT guy, but it wasn't obvious where everything was.

**What problems is usecure solving and how is that benefiting you?**

usecure helps us show clients who is vulnerable and reduces day-to-day onboarding admin by syncing with Google and 365.

  ### 34. Effective Phishing Simulation & Training Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rui B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I really like that usecure is simple to set up and powerful. It works fine every time we use it. I also appreciate the template edition capabilities, which allow me to tailor phishing attacks to specific types of users. Additionally, the initial setup was pretty easy to start using.

**What do you dislike about usecure?**

Nothing to mention

**What problems is usecure solving and how is that benefiting you?**

I use usecure for phishing simulation with credible emails and training. It's simple to set up and powerful, working fine every time. The template edition capabilities let me tailor phishing attacks to specific types of users.

**Official Response from Kerryn Zendera:**

> We’re so pleased to hear you’ve found usecure simple to set up and powerful to use, with template editing that works well for your needs. Thanks for sharing your experience.

  ### 35. Simple, Smart, and Still Evolving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

Personalised, automated training and simulations
Human-risk focused approach
Strong measurable results and reporting
Compliance and security credentials
Scales and fits MSP / channel models
Great customer support
Easy to use, integrate and implement
We use it alot

**What do you dislike about usecure?**

Reporting / analytics might be less advanced than some peers
Some content relevance/localisation issues
Some features/integrations may still be developing

**What problems is usecure solving and how is that benefiting you?**

Training users
Human-error risk in cybersecurity
Phishing & credential exposure remain big threat vectors
Policy compliance, tracking and audit-readiness
Making the human risk visible and measurable

**Official Response from Kerryn Zendera:**

> Thank you for your feedback! We're delighted to hear that usecure has been helpful for both security awareness training and maintaining company policies. If there’s anything more we can do to support your training or policy management needs, feel free to reach out!

  ### 36. usecure is awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tumelo M. | IT Intern, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about usecure?**

I am mainly impressed by it's ability to automate phishing simulations and detect user interactions.

**What do you dislike about usecure?**

It currently lacks native language support for Sesotho and I think the phishing simulations can be made better with cultural context.

**What problems is usecure solving and how is that benefiting you?**

It is helping organisations increase the cybersecurity awareness of their staff, with its courses and automated simulations. It's breach detection also helps IT professionals be aware compromised accounts from their organisation and react accordingly.

**Official Response from Kerryn Zendera:**

> Hi Tumelo, thanks for the valuable feedback! We’re glad to hear you’re enjoying the phishing simulations and breach detection features. We’ve shared your feedback about Sesotho language support and cultural context with our internal team. If you’d like to discuss further, feel free to reach out via live chat or connect with your dedicated account manager.

  ### 37. Quick Setup, Great Courses, and More Vigilant Customers with usecure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about usecure?**

It helps our customers think twice about suspicious emails, so when a genuine spam message comes through, they’re less likely to get caught out.

Setting up usecure is quick and straightforward, and the courses are great.

**What do you dislike about usecure?**

The only downside of usecure is that you can’t add new users to simulations that have already been created.

**What problems is usecure solving and how is that benefiting you?**

It helps our customers recognise spam emails, so they don’t end up clicking on scam messages that look genuine and could compromise their systems.

**Official Response from Kerryn Zendera:**

> Thank you for the great review. We’re so pleased to hear usecure is helping your customers spot suspicious emails more confidently, and that the setup and course experience has been a positive one.

We also appreciate the feedback on adding new users to existing simulations and will share it with our team for future improvements.

  ### 38. Easy Setup, Great Interface and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt J. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about usecure?**

It's very easy to setup and deploy to all staff. Once it's running the interface and reporting is great.

**What do you dislike about usecure?**

I haven't found anything that I dislike.

**What problems is usecure solving and how is that benefiting you?**

It solves my IT training needs and phishing training.

  ### 39. Engaging Training but UI Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

I appreciate usecure for its informative animated videos. They are engaging and make the points easy to remember. Additionally, the initial setup of usecure was quite easy, which was a big plus for me.

**What do you dislike about usecure?**

The administration UI is clunky, with User (learner) details and edit features put in different places. Also - you have to delete a user (with all their data) to free up the license, instead of archiving.

**What problems is usecure solving and how is that benefiting you?**

usecure ensures staff compliance with engaging, easy-to-remember videos.

  ### 40. usecure Makes Client Onboarding Fast and Training Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about usecure?**

We find the usecure platform very simple to use. Onboarding clients is very quick and easy. The courses are well received and due to the minimal time they take to complete we find that participation is high.

**What do you dislike about usecure?**

We would like a better pricing model for the ubreach pro. Currently it is not affordable for us to be able to offer this product.

**What problems is usecure solving and how is that benefiting you?**

Usecure provides our clients with cybersecurity awareness training.

**Official Response from Kerryn Zendera:**

> Thank you for your review. We’re really pleased to hear the platform has been simple to use, that client onboarding has been quick, and that the short course format is helping drive strong participation.

We also appreciate the feedback on pricing for dark web monitoring. If you’d be open to sharing more detail with your Account Manager, we’d really value that feedback as it helps shape future product decisions. Thanks again for taking the time to share your experience with usecure.

  ### 41. Exceptional Cyber Training with Seamless Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** harvey.cave@grenadiercomputing.co.uk C. | IT Support Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about usecure?**

I like usecure's phishing simulations and the reports that show to what extent users fell for them. The cyber awareness training is really good too, as it includes animated and narrated videos that are both engaging and educational. The initial setup was very easy.

**What do you dislike about usecure?**

Nothing comes to mind.

**What problems is usecure solving and how is that benefiting you?**

I use usecure for cyber awareness training and phishing simulations, helping ensure users are trained on cyber threats and compliance is monitored.

**Official Response from Kerryn Zendera:**

> Thank you Harvey for the great review. We’re so pleased to hear the phishing simulations, reporting, and awareness training have been valuable for you, and that the setup process was smooth from the start.

It’s especially nice to hear the training content feels engaging as well as educational. Thanks again for taking the time to share your experience with usecure.

  ### 42. Incredible platform - helped us to overhaul our entire organisation's cybersecurity culture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

Template and custom courses are great. Auto-enrol feature is great too and the GAP analysis helps to ensure users are getting the urgently-needed help first. Phishing tests have also proven to be invaluable.

**What do you dislike about usecure?**

Nothing! It's an amazing platform. I would recommend it to any business.

**What problems is usecure solving and how is that benefiting you?**

It is giving employees a way to continue thinking about cybersecurity, and the courses are fun and easily digestible for all abilities.

**Official Response from Kerryn Zendera:**

> Thank you so much for your fantastic review! We're thrilled to hear usecure has helped you overhaul your organisation's cybersecurity culture – empowering organisations to improve their human security layer is at the heart of what we do!

  ### 43. Great Custom Courses and a Simple, Foolproof Training UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

The custom courses are great and UI is simple to use. Makes training almost impossible to mess up.

**What do you dislike about usecure?**

Sometimes the phishing element can be hard to understand with the email forms and landing pages. It took a while getting used to but it's understood now. There isn't many things to dislike.

**What problems is usecure solving and how is that benefiting you?**

Training and internal Phishing solution. Extremely beneficial to have continuous custom training all year round.

  ### 44. Very helpful and cost effective cyber security training.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert D. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

They have added some new functionality around policies that would be useful for companies without that functionality. Also moving to video pbased training has made them more engaging. They include dark web monitoring which is good for those without that functionality. 

**What do you dislike about usecure?**

still quite repetitive in their trianing. 

**What problems is usecure solving and how is that benefiting you?**

We needed regular but automated and targeted training for our staff in all aspects of cyber security. There was anti virus and device monitoring but nothing in place to educate users who are the weakest link. This solved that for me.

**Official Response from Kerryn Zendera:**

> Hi Robert, thanks so much for your review, we really appreciate your feedback. It’s great to hear that video-based training, policy management, and dark web monitoring are already making a difference for your organisation.

If you’re looking to tailor training to your team’s needs, our full content library and custom course builder can be great tools, and we’d be happy to walk you through them. Please don’t hesitate to reach out if you have any questions.

  ### 45. Automated Training That Makes User Enablement Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about usecure?**

I like the automated training for our users.

**What do you dislike about usecure?**

New courses aren’t being added to users’ existing learning paths.

**What problems is usecure solving and how is that benefiting you?**

A list is beter in this instance
1. User awarness
2. Policy distrebution
3. Reporting Pissing mail to out Email security system.

  ### 46. Simple Training Videos and a Standout Policy Maker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony E. | Webmaster, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about usecure?**

The simplicity of the training videos, and the policy maker which is something that I have not seen in a platform like this before.

**What do you dislike about usecure?**

there are not many multi-tenant adjustments that can be made. It would also be amazing if you could run the same phishing simulation across multiple tenants

**What problems is usecure solving and how is that benefiting you?**

user awareness and less tickets asking if emails are suspicious.

**Official Response from Kerryn Zendera:**

> Hi Tony, thanks for the great review. We’re so pleased to hear the simplicity of the training videos and the policy maker have stood out for you, especially as something different from other platforms.

We also appreciate your feedback on multi-tenant flexibility and running the same phishing simulation across multiple tenants. We’ve passed this on to our internal team, and feedback like this is really valuable as it helps inform our roadmap.

Thanks again for taking the time to share your experience.

  ### 47. Easy Setup, Strong Templates & Reporting—Training Module Variety Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2026

**What do you like best about usecure?**

Easy to configure, templates, and reporting capabilities

**What do you dislike about usecure?**

extend and variety of training modules could be better

**What problems is usecure solving and how is that benefiting you?**

helps train users in security and meet the compliance requirements

  ### 48. Highly Effective Security Training with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** sam c.

**Reviewed Date:** October 23, 2025

**What do you like best about usecure?**

I find setting up usecure to be easy enough, especially with the help provided and the fantastic account manager support. I love the abundance of helpful articles that make the process smooth. The trainer modules on information security are really good; they're light-hearted yet deliver a clear message effectively. I appreciate the phishing email program for its fantastic impact on training our staff to be vigilant against email threats. The content is excellent, and the pricing is very good. Additionally, I value the ability to upload and distribute our own training programs to all colleagues. Overall, usecure is a really, really good product.

**What do you dislike about usecure?**

I think potentially removing users who might have left the business can be somewhat tricky.

**What problems is usecure solving and how is that benefiting you?**

usecure helps train staff to be vigilant against phishing emails and other threats, enhancing our information security.

**Official Response from Kerryn Zendera:**

> Hi Sam, thanks so much for the detailed review. Great to hear setup was smooth, the training lands well, and our team and help guides made a difference. On removing leavers, this can be automated with directory sync so deactivated accounts drop out without manual work. If you’d like, we’d be happy to help you get that set up and review your offboarding flow—just reach out to us anytime. We truly appreciate you being with us!

  ### 49. Fantastic Support and Pricing, Needs Stability Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eli J. | Junior Systems Administrator (IT Support), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

The customer service has been fantastic since the very start, and the price is excellent! The initial setup of usecure was very easy.

**What do you dislike about usecure?**

Platform has some stability issues, though they seem to be fixing it. Just make it more stable and responsive!

**What problems is usecure solving and how is that benefiting you?**

I use usecure for staff training, addressing our need for phishing simulations and cybersecurity courses.

**Official Response from Kerryn Zendera:**

> Hi Eli, thank you for your review. We’re really pleased to hear the setup was easy, and that both the support experience and pricing have stood out positively for you.

We also appreciate the feedback on stability and responsiveness. This is something we take seriously, and we’ll make sure it’s shared with the team. Thanks again for taking the time to share your experience with usecure.

  ### 50. Great for User-Friendly Policy Distribution and Training, but Metrics Need Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick J. | Head of IT and Digital Transformation, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about usecure?**

ease of use for feature level, we use the system for distribution of policies, phishing simulations and user micro learnings. Whilst the technical depth of the courses is not as detailed as I would like, actually from a base level end user perspective it is probably just about right. I very much like the initial GAP analysis

**What do you dislike about usecure?**

some of the metrics seem designed to promote what a great job Usecure is doing rather than highlighting organisational weaknesses.

**What problems is usecure solving and how is that benefiting you?**

Micro-learnings for my user base are helping to drive threat awareness. Phishing simulations help to highlight areas that need further attention.

**Official Response from Kerryn Zendera:**

> Hi Nick, thanks for taking the time to share your feedback! We’re glad to hear you find usecure user-friendly and effective for policy distribution, phishing simulations, and micro-learnings. It’s great that the GAP analysis is helping set the right foundation for your security awareness journey.

We appreciate your honest comments regarding the metrics. Our goal is to provide insights that both celebrate progress and highlight areas needing improvement, so your feedback is valuable as we continue refining our reporting tools to better support organisational needs.

Thanks again for trusting usecure to help drive threat awareness and improve your team’s security posture!


## usecure Discussions
  - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for)

- [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+07%3A42%3A49+-0500&secure%5Bsession_id%5D=10688a19-4107-44e3-b96f-c480964d8d1c&secure%5Btoken%5D=bc104f6eed4144ab1a6c8078a91f0b51b5864588ebf6ee20d9418438e5e3fb0b&format=llm_user)
## usecure Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)

## usecure Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Functionality**
- Monitoring - Deep Web
- Monitoring - Dark Web
- Analysis
- Ticketing
- Simple Search
- Leak Source
- Centralized Dashboard
- Real-Time Alerts

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

## Top usecure Alternatives
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,358 reviews)
  - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews)
  - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)