usecure Reviews & Product Details

usecure is a Human Risk Intelligence (HRI) software platform that helps managed service providers and internal IT teams identify, manage and reduce human cyber risk across users and organisations. Building on its roots in Human Risk Management (HRM), usecure has evolved beyond traditional security awareness training to provide a more complete view of the human layer. The platform combines adaptive learning, phishing simulation, exposed credential monitoring, policy management, identity-based risk intelligence and multi-tenant service delivery in one system. Traditional security awareness platforms typically focus on course completion, assessment scores or phishing results. These measures remain important, but they only show part of the picture. Human cyber risk also develops across identity, access, security hygiene, exposed credentials, behaviour and awareness - signals that are often held in separate tools and viewed in isolation. usecure connects these signals around each user, helping teams understand where risk is building, which users or customers require attention and which actions are likely to make the greatest difference. It also automates recurring activities such as training, phishing campaigns, policy distribution, breach monitoring, compliance evidence and reporting. MSPs can manage these activities across multiple customer environments through a central, multi-tenant platform. Internal IT teams can use the same capabilities to understand and reduce risk across their own workforce. Key Capabilities: • Adaptive security awareness training (uLearn): Delivers relevant learning based on each person’s knowledge, behaviour and actual risk, rather than relying solely on generic annual courses. Training can be automated, personalised and adjusted as an individual’s risk changes. • Phishing simulation and behaviour testing (uPhish): Runs realistic phishing campaigns to assess user susceptibility, identify knowledge gaps and support targeted follow-up learning. Campaigns, templates and reporting can be managed centrally. • Policy management and automation (uPolicy): Supports the creation, distribution and tracking of organisational policies. Teams can automate policy assignments, monitor acknowledgements and maintain records for governance and compliance purposes. • Exposed credential and breach monitoring (uBreach): Identifies credentials associated with known data breaches, helping teams understand which users or domains may be exposed and where further investigation or remediation is required. • Human risk intelligence and prioritisation (uHealth): Connects identity, access, exposed credential, behaviour and awareness signals into a single risk score for every user. It highlights combinations of risk factors that need attention and prioritises the actions likely to have the greatest impact. • Multi-tenant service delivery (uService): Helps MSPs manage customers, users, security activity and reporting centrally, supporting the scalable delivery of human risk services across multiple organisations. usecure supports use cases including security awareness, phishing resilience, identity and access risk assessment, exposed credential monitoring, policy management, compliance reporting and prioritised remediation. Its purpose is to make human cyber risk visible and measurable while reducing the manual work required to manage it at scale. usecure was named 'Computing’s Security Vendor of the Year 2026' and has also been recognised as a 'Leader' by G2 and a 'Category Leader' by Channel Program.

Seller

usecure

Discussions

usecure Community

Languages Supported

Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Indonesian, Italian, Japanese, Latvian, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai

Solution Type

Best-of-Breed

Overview by

Jordan Daly (Product Marketing Manager)

Used by Tata Consultancy Services and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

usecure Integrations

(8)

Verified by usecure

G2 reviews are authentic and verified.

Here's how.

Verified User in Human Resources

Enterprise (> 1000 emp.)

11/1/2026

"Great Enrollment and Phishing Training, but Custom Content and O365 Tracking Need Work"

3.5/5

What do you like best about usecure?

Automatic course enrollment is helpful, and I like that it also lets you create custom courses. The phishing campaign module is another strong point, since it can be used to train users on phishing. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The tools for building custom course content are limited, so the overall custom course experience feels limited as well. There’s no way to upload videos or use AI to generate content within the platform. The phishing campaign tracking doesn’t work too well with our O365 email setup, because it can’t accurately track whether a user actually opens the email. O365 Safe Links performs an automated check, and usecure counts that as the user opening the email even when they haven’t. Review collected by and hosted on G2.com.

Adam B.

IT Systems Engineer

Computer Software

Small-Business (50 or fewer emp.)

Originally submitted 6/23/2022

"All round excellent"

5/5

What do you like best about usecure?

Lovew the videos especially featuring cyberto they are fun and interactive for users. The team are easy to deal with and take feedback/suggestions very seriously. the few times i have needed asistance they have been very helpful. The guides are very detailed meaning the reason to contact there support isnt often needed Review collected by and hosted on G2.com.

What do you dislike about usecure?

Dislikes is difficult as there isn't much it can't do. A minor improvemnt i ould like is when it comes to the policy side of things integrating tick boxes or Y/N boxes on questionairs would be brilliant.

my only other improvment would be making it easier to assign training to users giving a all option and indervidual Review collected by and hosted on G2.com.

Response from Jordan Daly of usecure

edit

Hey Adam, thanks for leaving a usecure review! Great to see your positive feedback on the ease of use of the platform, as well as the integration and training videos!

I'll make sure to pass your feedback on regarding uPolicy :)

- Jordan.

Lloyd R.

Owner

Small-Business (50 or fewer emp.)

Originally submitted 6/24/2022

"Still a great value service which we can mostly automate."

5/5

What do you like best about usecure?

Random cyber awareness course recommendations based a a pool we build, automated phishing attacks from specified domains and known IP addresses to help get them through the email security, scheduled reports and customisation, great price, regular updates to improve the platform and service (not just pointless updates), Microsoft 365 integration (not that we have used it yet), security graph to show progress since starting. I want to onboard more customers but everyone is so busy and it seems to only be solicitors who push to make this happen Review collected by and hosted on G2.com.

What do you dislike about usecure?

I'm really scraping the barrel here but the ability to schedule a user and course participation report would help as I need to do that manually each month. Review collected by and hosted on G2.com.

Recommendations to others considering usecure:

Be patient and spend time familiarizing yourself with the user interface and don't hesitate to ask for help from support and your account manager. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Cyber awareness training and simulated phishing attacks. Review collected by and hosted on G2.com.

Response from Jordan Daly of usecure

edit

Thanks for leaving a usecure review, Lloyd! Brilliant to see the positive feedback on our pricing and support team :)

- Jordan.

Edemir M.

Business Support Associate

Small-Business (50 or fewer emp.)

Originally submitted 2/17/2025

"Vital for Training, Easy Setup and Use"

5/5

What do you like best about usecure?

I initially used usecure for information and security training and it's a critical component of how we share new training material, including bespoke training. I also find it great for additional training like bullying and harassment. I appreciate that it allows us to have a centralized place for all our training records, which is fantastic for demonstrating to auditors during ISO accreditation audits. I find usecure easy to use, and the courses are more enjoyable with easy-to-digest content. The initial setup of usecure was very easy. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The reporting mechanism still feels clunky and it could be more intuitive to have a way to see what courses have been sent recently, across all users. I'd like to have a course that has been sent, then through a drop down, see the users that have been enrolled and be able to filter only the ones that haven't completed the course. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi Edemir, thanks for your review! We're glad to hear you find usecure easy to use and that our interactive videos and training content are making a difference in improving compliance and security awareness.

It's great to know that our platform is meeting your expectations. If you ever have suggestions or feedback on how we can make it even better, we'd love to hear from you!

Thanks again for choosing usecure to support your infosec training.

Farrukh B.

IT Consultant

Small-Business (50 or fewer emp.)

Originally submitted 3/30/2026

"Straightforward Phishing Simulations with Great Integrations and Strong Value"

5/5

What do you like best about usecure?

Straight forward platform for Phishing Simulation, testing and policy management. User Interface is good. Has good integration with Microsoft 365 and Google Workspace. Very easy to configure phishing simulations and gather information. Lots of built in templates to use.

Moreover the platform is regularly updated and the team behind the product is approachable and easy to work with.

Happy with the pricing of the product compared to some of the other products out there. Lot of value for what we pay. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Would like the getting started guide to be more detailed and more flexibility and clarity about how the simulations are done. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

11/2/2026

"Easy Setup and Integration with Responsive Support"

4/5

What do you like best about usecure?

What makes uSecure good is how easy it is to access, set up, and integrate. On top of that, it offers easy-to-follow courses, and the Support team is very responsive whenever I need help. Review collected by and hosted on G2.com.

What do you dislike about usecure?

This is a pretty niche thing, but I think the User ID side of things could be improved a bit and made more flexible and diverse. Review collected by and hosted on G2.com.

Jason W.

Jira administrator

Mid-Market (51-1000 emp.)

3/6/2026

"Cyber Awareness and Compliance Training Suite with Custom options"

4.5/5

What do you like best about usecure?

The custom course builder is a standout feature for us. It gives us the flexibility to create training content that's tailored to our organisation's specific policies, tone, and risk areas, rather than relying solely on off-the-shelf material. This has made our security awareness training feel much more relevant to employees, which in turn has improved engagement. The interface is intuitive enough that we don't need any specialist skills to put together professional-looking courses." Review collected by and hosted on G2.com.

What do you dislike about usecure?

The main limitation we've encountered is with the custom course builder while it's a genuinely useful tool, it lacks support for animations, which can make it harder to create the more dynamic, engaging content that modern learners respond well to. Video support is also limited to Vimeo-hosted content, which isn't a dealbreaker but does add an extra step to the workflow and restricts flexibility. These aren't major issues, but addressing them would make an already strong feature even more powerful." Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Our primary challenge was that staff security awareness was inconsistent across the organisation people had varying levels of understanding when it came to recognising threats like phishing, which left us exposed to human error. usecure has allowed us to roll out structured, ongoing training to our whole team in a way that's manageable at our scale. The result has been a more security-conscious workforce, and we've seen a noticeable reduction in the risky behaviours that can lead to incidents. Having visibility through the reporting tools also means we can identify where gaps still exist and address them proactively, rather than waiting for something to go wrong. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi Jason, thank you for sharing such a thoughtful review. We’re really pleased to hear the custom course builder has helped you create training that feels more relevant to your organisation, policies, and tone, and that this has had a positive impact on engagement and awareness across your team.

We also appreciate the honest feedback on animation support and video hosting. We understand how important flexible, engaging content is when building effective training. We’ll make sure this is passed on to our team.

Thanks again for taking the time to share your experience. If you’d ever like guidance on getting more from the custom course builder, or support with your training setup, please feel free to get in touch, we’d be happy to help.

Valerio F.

Security Engineer

Mid-Market (51-1000 emp.)

Originally submitted 10/14/2025

"Effortless Phishing Campaigns and Training"

4/5

What do you like best about usecure?

I really appreciate usecure for being a highly flexible and effortlessly user-friendly solution. It delivers a huge bang for the buck. It's very simple to focus on what really matters without wasting time on admin work. I'm not losing hours understanding how it works out as there is no learning curve, even for my colleagues who can complete their training without complaining. The initial setup was very easy thanks to the documentation. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I'd like more AI help, for example, to craft my custom training tailored for my company. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi Valerio, thanks for sharing such detailed feedback! It’s great to hear that you’ve found usecure simple to set up, cost-effective, and easy for users to navigate, and we love that the course library and multilingual phishing templates have been a highlight.

Your note on auto-enrolment is really helpful. Once configured, courses can be automatically assigned based on groups or rules, but we appreciate it can take a little time to discover the most efficient setup. If you’d like a quick walkthrough or help fine-tuning automation, our Account Managers would be happy to jump on a call.

We’re glad usecure is helping you train people and show compliance with confidence. Thanks again for sharing your experience.

See how usecure improved

Michael M.

Head of Sales

Small-Business (50 or fewer emp.)

3/31/2026

"Automation and Ease with Room for Improvement"

3/5

What do you like best about usecure?

I like the ease of use and clean UI of usecure. Its automation of learning and phishing attempts is a significant advantage, especially as an MSP because it allows for a hands-off experience once I set up my custom settings. The initial setup was fairly simple, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Ulearn - No admin or managed oversight into what questions people got wrong, so you can see if it's a question issue or you need to dive deeper into staff training. Highlight in the portal what training is part of the Uphish process. Build a schedule for not automated content. Ubreach - End users can't see the passwords, that is outrageous, creates more work for IT admins. Uphish - Different forms other than email. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi Michael, thanks for taking the time to share this feedback. It’s really useful to hear where the platform is working well for you, and where there are areas that could be improved.

We’re glad to hear the clean UI, ease of use, and automation have been a positive part of your experience, especially from an MSP perspective.

I’ve passed your feedback on internally for review. In particular, the points around deeper admin visibility into learning performance, clearer visibility of how training is linked to phishing workflows, more flexibility for scheduling manually assigned content, broader phishing simulation options, and reducing admin effort in breach-related workflows are all valuable areas for us to consider. Feedback like this helps inform our product roadmap, so it’s appreciated.

If helpful, I can also point you toward the current help centre guidance for some of these areas in the meantime.

Joan C.

Técnico de sistemas

Small-Business (50 or fewer emp.)

3/30/2026

"Seamless Microsoft 365 Integration and AI-Driven Security Training That Saves Hours"

4.5/5

What do you like best about usecure?

What stands out most about usecure is its seamless balance between advanced automation and an incredibly intuitive UI/UX.

From an administrative perspective, the Microsoft 365 integration is flawless, allowing for automated user syncing that saves us hours of manual data entry every month. The Auto-Enrol feature is a game-changer for our workflow; it intelligently identifies individual security gaps and assigns tailored micro-learning modules without any manual intervention.

The performance of the phishing simulations (uPhish) provides tangible data on our human risk, delivering a clear ROI by significantly dropping our compromise rates. Furthermore, the uPolicy feature simplified our onboarding process by digitizing policy approvals in one central hub. It’s a powerful, AI-driven intelligence tool that makes complex cybersecurity training accessible and engaging for every employee, regardless of their technical background. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Gemini has said

Despite being an excellent tool, what I like least is that the advanced customization of phishing templates (uPhish) can be a bit limited if you're looking for an extreme level of detail or very specific fields outside of the standard. Additionally, although the UI/UX is impeccable, the reporting and analytics section sometimes feels somewhat rigid; I would like to have more freedom to create custom dashboards or export data with more granular filters without having to navigate through so many menus. Lastly, the content library of uLearn is of high quality, but the frequency of updates for new topics specific to industrial niches could be faster to keep up with the latest threats in highly specialized sectors. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Thank you for your review. We’re really pleased to hear the Microsoft 365 integration, automated enrolment, phishing simulations, and policy management features have been valuable for your team.

We also appreciate the feedback on phishing template customisation, reporting flexibility, and content coverage for more specialised sectors, and we’ll share this with our team. Thanks again for taking the time to share your experience with usecure.