usecure Reviews & Product Details

usecure is an automated Human Risk Management platform that helps MSPs and internal IT teams rapidly reduce employee cyber risk. Deploy adaptive security awareness training, run realistic phishing simulations, monitor exposed credentials on the dark web, and manage policy acknowledgements from one place. Designed for fast rollout and low admin, usecure streamlines compliance, improves user behavior, and proves ROI with clear reporting. Flexible monthly billing and multi-tenant management make it a natural fit for MSPs supporting multiple clients. Trusted by 1,500+ MSPs and 500,000+ end users worldwide. Customers report lower phishing compromise rates and higher security awareness, with setup in minutes and no minimum contracts. Key capabilities include: - Adaptive training tailored to each user’s risk profile - Automated phishing tests with customizable templates and reporting - Proactive domain and credential monitoring with actionable alerts - Centralized policy management with tracking and eSignatures - Multi-tenant, cloud-based management for MSPs, plus integrations with Microsoft 365 and Google Workspace

Product Website

Seller

usecure

Discussions

usecure Community

Languages Supported

Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Indonesian, Italian, Japanese, Latvian, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Thai

Overview by

Jordan Daly (Product Marketing Manager)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

usecure Integrations

(2)

Verified by usecure

usecure Media

usecure Demo - Human Risk Reporting - Dashboard

Gain a high-level overview of your business's current human risk score, user training performance, phishing susceptibility and more.

usecure Demo - Fun & Story-Based - Security Awareness Micro-Training Course

Example of a usecure security awareness training video course.

usecure Demo - Human Risk Reporting Centre - Trends & Progress

The Performance Centre gives usecure admins an easier way to monitor changes in human risk over time, highlight key areas for improvement and manage internal stakeholder reports from one place.

usecure Demo - Gap Analysis - User Training Performance

View each user's competency level in core areas of information security.

Launch realistic phishing simulations in minutes straight from the pre-loaded uPhish library, or create a custom campaign.

Official Downloads

(3)

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usecure – Security Awareness Training Approach

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Jason W.

Jira administrator

Mid-Market (51-1000 emp.)

3/6/2026

"Cyber Awareness and Compliance Training Suite with Custom options"

4.5/5

What do you like best about usecure?

The custom course builder is a standout feature for us. It gives us the flexibility to create training content that's tailored to our organisation's specific policies, tone, and risk areas, rather than relying solely on off-the-shelf material. This has made our security awareness training feel much more relevant to employees, which in turn has improved engagement. The interface is intuitive enough that we don't need any specialist skills to put together professional-looking courses." Review collected by and hosted on G2.com.

What do you dislike about usecure?

The main limitation we've encountered is with the custom course builder while it's a genuinely useful tool, it lacks support for animations, which can make it harder to create the more dynamic, engaging content that modern learners respond well to. Video support is also limited to Vimeo-hosted content, which isn't a dealbreaker but does add an extra step to the workflow and restricts flexibility. These aren't major issues, but addressing them would make an already strong feature even more powerful." Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Our primary challenge was that staff security awareness was inconsistent across the organisation people had varying levels of understanding when it came to recognising threats like phishing, which left us exposed to human error. usecure has allowed us to roll out structured, ongoing training to our whole team in a way that's manageable at our scale. The result has been a more security-conscious workforce, and we've seen a noticeable reduction in the risky behaviours that can lead to incidents. Having visibility through the reporting tools also means we can identify where gaps still exist and address them proactively, rather than waiting for something to go wrong. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Jason, thank you for sharing such a thoughtful review. We’re really pleased to hear the custom course builder has helped you create training that feels more relevant to your organisation, policies, and tone, and that this has had a positive impact on engagement and awareness across your team.

We also appreciate the honest feedback on animation support and video hosting. We understand how important flexible, engaging content is when building effective training. We’ll make sure this is passed on to our team.

Thanks again for taking the time to share your experience. If you’d ever like guidance on getting more from the custom course builder, or support with your training setup, please feel free to get in touch, we’d be happy to help.

Tamara R.

IT assistant

Small-Business (50 or fewer emp.)

10/23/2025

"Engaging Cybersecurity Training with Customizable Phishing Tests"

5/5

What do you like best about usecure?

I like the courses it sends to staff monthly, as staff training on cyber security and potential threats are very important, the training is also not boring and is done in a way that anyone could understand. It's good in checking how up to date staff are in taking part of the training. Another great feature is that it allows you to create fake phishing emails as a test. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The only feedback I've had from staff is that they've noticed the training courses aren't the same each time a new one goes out, so sometimes they may feel they have missed out on some of the courses others have taken and not know the same information. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Tamara, thanks so much for your detailed review! We’re really glad to hear that the monthly courses and phishing simulations are helping keep your staff engaged and up to date on cybersecurity. Making training accessible and interesting for everyone is something we’re passionate about.

We appreciate your feedback about course variety — we understand how it might feel like some content is missed. Our approach involves regularly updating and refreshing content while rotating courses to keep training relevant and engaging. That said, we’ll definitely share your comments with our content team to review the rotation process and explore ways to ensure everyone receives the essential knowledge they need.

If you or your team members have any suggestions, please don’t hesitate to reach out to your account manager.

Valerio F.

Security Engineer

Mid-Market (51-1000 emp.)

10/14/2025

"Simple, fast, and great value, just a few tweaks away from perfection"

4/5

What do you like best about usecure?

This platform is straightforward and lightweight, making setup incredibly fast. Compared to other options, it is also very cost-effective. The courses themselves are easy to follow, and you have the flexibility to create your own. The course library stands out for its quality, there are plenty of courses available, but not so many that it becomes overwhelming to navigate. The phishing templates are particularly impressive, well-designed, and even available in Italian, which is quite uncommon. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Some features are a bit unintuitive (like auto-enroll), and it’s missing a few extra touches that could make the product truly outstanding. The fact that in order to distribute them unanimously or automatically, I have to select individual users and then remember the exact names of the courses is a bit annoying, but absolutely not invalidating. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Valerio, thanks for sharing such detailed feedback! It’s great to hear that you’ve found usecure simple to set up, cost-effective, and easy for users to navigate, and we love that the course library and multilingual phishing templates have been a highlight.

Your note on auto-enrolment is really helpful. Once configured, courses can be automatically assigned based on groups or rules, but we appreciate it can take a little time to discover the most efficient setup. If you’d like a quick walkthrough or help fine-tuning automation, our Account Managers would be happy to jump on a call.

We’re glad usecure is helping you train people and show compliance with confidence. Thanks again for sharing your experience.

See how usecure improved

peter@cns.ltd C.

IT Support Analyst

Small-Business (50 or fewer emp.)

10/14/2025

"Simple to Use Compared to Other Systems"

5/5

What do you like best about usecure?

Simplicity to use compared to other systems Review collected by and hosted on G2.com.

What do you dislike about usecure?

The use of AI in the training material isn't the best Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

usecure helps address one of the biggest weaknesses in cybersecurity — human error. It solves the problem of employees accidentally introducing risks through phishing, weak passwords, or poor security habits. The platform automates security awareness training and phishing simulations, which means our team continually improves their awareness without extra management effort.

For us, the main benefits are consistency, automation, and visibility. usecure runs engaging micro-trainings that keep our staff informed without disrupting their day-to-day work. The phishing simulations give us real data on how well our team is responding to potential threats, and the reporting tools make it easy to track improvement over time.

Overall, usecure has made our organization more resilient by turning security awareness into an ongoing process rather than a one-off training exercise. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Thanks so much for your thoughtful review! We’re thrilled to hear you find usecure simple to use and that automation, consistency, and visibility are making a real impact in reducing human risk. We appreciate your feedback on AI in training — our content and product teams are continuing to refine how we use it to make learning even more engaging and effective. If you’re open to sharing more on how we can improve the experience, we’d love to hear from you! Don’t hesitate to reach out to your Account Manager with any further feedback.

Tumelo M.

IT Intern

Telecommunications

Mid-Market (51-1000 emp.)

2/3/2026

"usecure is awesome"

4/5

What do you like best about usecure?

I am mainly impressed by it's ability to automate phishing simulations and detect user interactions. Review collected by and hosted on G2.com.

What do you dislike about usecure?

It currently lacks native language support for Sesotho and I think the phishing simulations can be made better with cultural context. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Tumelo, thanks for the valuable feedback! We’re glad to hear you’re enjoying the phishing simulations and breach detection features. We’ve shared your feedback about Sesotho language support and cultural context with our internal team. If you’d like to discuss further, feel free to reach out via live chat or connect with your dedicated account manager.

Robert D.

IT Manager

Mid-Market (51-1000 emp.)

4/6/2023

"Very helpful and cost effective cyber security training."

4/5

What do you like best about usecure?

They have added some new functionality around policies that would be useful for companies without that functionality. Also moving to video pbased training has made them more engaging. They include dark web monitoring which is good for those without that functionality. Review collected by and hosted on G2.com.

What do you dislike about usecure?

still quite repetitive in their trianing. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Robert, thanks so much for your review, we really appreciate your feedback. It’s great to hear that video-based training, policy management, and dark web monitoring are already making a difference for your organisation.

If you’re looking to tailor training to your team’s needs, our full content library and custom course builder can be great tools, and we’d be happy to walk you through them. Please don’t hesitate to reach out if you have any questions.

sam c.

10/23/2025

"Highly Effective Security Training with Stellar Support"

5/5

What do you like best about usecure?

I find setting up usecure to be easy enough, especially with the help provided and the fantastic account manager support. I love the abundance of helpful articles that make the process smooth. The trainer modules on information security are really good; they're light-hearted yet deliver a clear message effectively. I appreciate the phishing email program for its fantastic impact on training our staff to be vigilant against email threats. The content is excellent, and the pricing is very good. Additionally, I value the ability to upload and distribute our own training programs to all colleagues. Overall, usecure is a really, really good product. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I think potentially removing users who might have left the business can be somewhat tricky. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Sam, thanks so much for the detailed review. Great to hear setup was smooth, the training lands well, and our team and help guides made a difference. On removing leavers, this can be automated with directory sync so deactivated accounts drop out without manual work. If you’d like, we’d be happy to help you get that set up and review your offboarding flow—just reach out to us anytime. We truly appreciate you being with us!

Tsepang N.

Cybersecurity Engineer

Telecommunications

Mid-Market (51-1000 emp.)

10/23/2025

"Engaging Animations and Simulations Make Cybersecurity Easy to Learn"

5/5

What do you like best about usecure?

The way it makes it easy for non-technical people to understand cybersecurity and how they can keep themselves safe.I just love the animations even more. It makes understanding the courses and the concepts even more interesting. More over , i love the simulations which allow us to put what we learnt into practice. Review collected by and hosted on G2.com.

What do you dislike about usecure?

i dont dislike anything sor far. Its perfect Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Tsepang, thanks so much for your fantastic review! We’re thrilled to hear that the animations and simulations are making cybersecurity training engaging and easy to understand for your team. It’s great to know the platform is helping your employees confidently spot phishing emails and stay safe.

We really appreciate your kind words and are committed to keeping usecure effective and enjoyable for all users. Thanks again for trusting us with your security awareness training!

Nick J.

Head of IT and Digital Transformation

Mid-Market (51-1000 emp.)

10/16/2025

"Great for User-Friendly Policy Distribution and Training, but Metrics Need Improvement"

5/5

What do you like best about usecure?

ease of use for feature level, we use the system for distribution of policies, phishing simulations and user micro learnings. Whilst the technical depth of the courses is not as detailed as I would like, actually from a base level end user perspective it is probably just about right. I very much like the initial GAP analysis Review collected by and hosted on G2.com.

What do you dislike about usecure?

some of the metrics seem designed to promote what a great job Usecure is doing rather than highlighting organisational weaknesses. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Nick, thanks for taking the time to share your feedback! We’re glad to hear you find usecure user-friendly and effective for policy distribution, phishing simulations, and micro-learnings. It’s great that the GAP analysis is helping set the right foundation for your security awareness journey.

We appreciate your honest comments regarding the metrics. Our goal is to provide insights that both celebrate progress and highlight areas needing improvement, so your feedback is valuable as we continue refining our reporting tools to better support organisational needs.

Thanks again for trusting usecure to help drive threat awareness and improve your team’s security posture!

Jono R.

Chief Executive Officer

Small-Business (50 or fewer emp.)

10/14/2025

"usecure Makes Learning Simple, Accessible, and Surprisingly Fun"

5/5

What do you like best about usecure?

usecure is a simple to use and engaging platform which makes learning accessible, and dare I say it, 'fun'. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I have tracked with usecure over the last year and can confidently say that every feature that needed work has been worked on and improved to ensure a great end user experience. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Getting the whole team engaged with learning and helping us to ensure our various compliance requirements are met. The automation of training and phishing simulations saves us admin overhead and ensures the courses are personalised to staff, ensuring the most efficient outcomes in people's knowledge gaps. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi, thanks so much for your fantastic review and for sharing your experience with usecure! We’re thrilled to hear that the platform is making learning simple, accessible, and even fun for your team.

It’s great to know that the improvements we’ve made over the past year are making a real difference to your end-user experience. We’re committed to continually enhancing the platform to help teams like yours stay engaged and compliant. Keep an eye out for some exciting updates coming soon!