Plotline Reviews & Product Details

I like how Plotline provides an in-app guide that helps users understand new features without needing to refer to external help articles. The integration with our backend makes it easy to test features based on the user ID, which is helpful for the QA team. I also appreciate the responsiveness when designing a campaign, as it easily adapts to all screen sizes. The control over campaigns and the analysis chart allow for quick user awareness without requiring significant frontend changes. Additionally, the ease of use and access were significant factors in choosing Plotline over Braze. Review collected by and hosted on G2.com.

The time to get updated is a bit more when we enable a campaign for the user. It takes a bit of time to see the campaign. This is the only thing I feel needs a bit of improvement. Review collected by and hosted on G2.com.

I find Plotline easy to use, especially when running campaigns in mobile apps for specific user IDs and editing the banners as desired. It's very helpful for running A/B experiments based on the criteria needed by the product team. The ability to show an elegant UI banner priorly to a user is another feature I appreciate. Plotline campaigns for running banners are accessible for multiple users based on user ID. Review collected by and hosted on G2.com.

The campaign updates need to be inside Plotline. If users interact with Plotline, updates should be sent to the devs and QA team. Review collected by and hosted on G2.com.

It was easy to use, UI was somehow better but not too much Review collected by and hosted on G2.com.

It consumes a lot of users device battery Review collected by and hosted on G2.com.

Plotline is really powerful when working with users and it does so effortlessly. The way it can seamlessly integrate with the app and helps target user campaigns as well as to attain customer feedback is quite effective, especially when it's used on a daily level like we do. The team is also open to feedback and does implement them fairly quickly when the issues/suggestions are brought to light. Review collected by and hosted on G2.com.

Less transparency in certain features does impair the experience slightly and a few initial customer support interactions did leave a sour taste but they have improved greatly on that aspect as well. Review collected by and hosted on G2.com.

Plotline helps us target the right users and show them an in-app campaign as soon as they do any action, which helps us increase activation and retention metrics. Review collected by and hosted on G2.com.

The platform does require some initial handholding, but once you understand how to use it, it becomes really powerful. Review collected by and hosted on G2.com.

Easy to use. Can duplicate things quickly, save efforts for real time coms. Review collected by and hosted on G2.com.

As of yet, everything is on track. The team is quite interactive. Review collected by and hosted on G2.com.

The tooltips are so helpful. They help to highlight things so much better Review collected by and hosted on G2.com.

Sometimes the cohorting and testing takes time Review collected by and hosted on G2.com.

Greate flexibility and very prompt response from support. Easy to use and train to any new resourse Review collected by and hosted on G2.com.

Dashboard UI can be improvised and update frequency can be increased Review collected by and hosted on G2.com.

Good product platform with an excellent team behind it. Review collected by and hosted on G2.com.

The platform is still evolving and needs more polish on the dashboard. Review collected by and hosted on G2.com.

The ability to design and deploy a variety of in-app campaigns (stories, spotlights, coachmarks, tooltips, in-app videos) without any engineering effort is phenomenal. TAT for these via Plotline has been cut down to a few minutes vs a few days if done via development. Review collected by and hosted on G2.com.

There can be more customisation options for in-app elements. The dashboard is a little slow to use and can be improved. Review collected by and hosted on G2.com.