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Twig.so

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10 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2022

Profile Name

Star Rating

9
1
0
0
0

Twig.so Reviews

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Profile Name
Star Rating
9
1
0
0
0
Dan R.
DR
Dan R.
Director of Customer Success, Wiser Solutions
07/29/2026
Validated Reviewer
Review source: G2 invite

Empowers Company Knowledge with Minimal Fuss, Slightly Slow Onboarding

I love that Twig AI ensures our tacit knowledge isn't lost and allows us to embed AI into our company knowledge for both ourselves and our customers. It's great that we can use the latest and greatest in AI. I also love how easy it is to integrate data with other systems, and that I can upload and manage my own data without needing assistance from Twig. It's all self-maintained and enables data integration across our entire company.
Carolyn R.
CR
Carolyn R.
Account Lead at Centro
02/14/2025
Validated Reviewer
Verified Current User
Review source: Organic

Cut an RFP process from days to hours

I received an RFP with 210 questions about our company capabilities. Using Twig I was able to find 200 of the answers simply by enterting my question. This would have previously required me to track down multple internal teams and wait days/weeks for responses. Love Twig!
Alana P.
AP
Alana P.
Group Vice President, Paid Social at Basis (formerly Centro)
02/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Gamechanger

The customer service and ease of use has already proven to be tremendously successful. The benefits are immediately clear. It is going to disrupt our trainings - giving people the keys to the handbook directly!

About

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HQ Location:
San Francisco, US

Social

What is Twig.so?

Twigso is a customer communication platform designed to integrate various messaging and customer interaction channels into a single interface. By consolidating tools such as live chat, email, and social media messaging, Twigso aims to streamline communication processes for businesses, enhancing their ability to manage and respond to customer inquiries efficiently. The platform is tailored to improve user engagement and facilitate better customer support by providing a cohesive and centralized platform for all customer interactions.

Details

Year Founded
2022
Website
twig.so