Geopointe Reviews

Geopointe is very easy-to-use, it is now also stable. The program is also very adaptable, we have already been able to insert several custom buttons and buttons in lists to adapt the program to our needs. The program itself is also very versatile in the sense that you can tweak the layers of customers completely to your needs, visualizing within the object the parameters that are most important to you.

One thing that I also like very much is that they have a fantastic repository of information on how to adapt their program, they offer webinars to explain in detail how to use the program. This is not always the case, so it is a noteworthy item.

Geopointe has a sync to the calendar in that planned-in events linked to account objects can be imported into Geopointe however the other way around is not (yet) possible, so if you have created a route you cannot automatically populate this into your calendar on a certain day. For a truly integrated approach this would have to be established as well, as you need to use your calendar as well.

Make sure you know how to differentiate your customers on a map

Our representatives use Salesforce to do their weekly planning and reporting on their customers. Before, they would plan in according to postal code, that is to say, they call up a list of customers through the postal code, and then make a choice to visit them based on their experience, however, they are never completely sure how far these customers lie from another. With Geopointe we can pre-program several layers of customers that are visualized on a map so they can exactly see which customers are near one another. In this way we can reduce travel time and have the representative do what they do best: sell. Also we have been able to configure a button so that when a customer cancels at the last moment, the rep can see which opportunities are nearby.

Geopointe is a great to for visualizing your data in new ways, specifically on a map. Using the different layers, you are able to bring together multiple sets of data into one map visualization. For example, you could look at your most valuable customers on the same map with high-value prospects to find appropriate people to give a personal referral. The best part is that you can simply start playing with the data as it is very easy to edit and experiment.

There is very little that I don't like about Geopointe. Perhaps my only nit would be overall speed could have faster redraws or automatic redraws when moving the map around.

Our company has implemented Geopointe for our customers in the past and their support resources and support staff are excellent. On top of that, the people at Geopointe are really nice!

Mapping support burden to determine potential places to hold training events or sponsor user group events.

Very quick to get up and running, you can do some intelligent slice and dicing with the results when you start applying shapes to your maps. Was very happy when they started allowing postcodes to determine shapes too.

They are at the mercy of Google maps. At some point this year, Google made a change to their API this year which has really impacted the accuracy of some results. To their credit, Arrowpointe gave us a workaround, it's just something to be wary of.

Also extras - there are some great features on Geopointe but they are stuck behind an additional paywall.

There are a few mapping pieces of software on the app exchange, Geopointe is up there with the top tier so make sure they are part of your evaluation.

Using it to find leads within a radius of our seminars and then using that to target for attendance.

We have 500+ sellers leveraging GeoPointe for Tele-Prospecting and Targeted Cold Calling. The Salesforce.com integration allows us to leverage complex elements in our prospect (account) dataset to filter prospects and drive the prospecting activities we require. The continual enhancements made to product has allowed us to mature as a sales organization and improve the speed and effectiveness of our team. While the product is geared towards field engagement and navigation, it is equally effective for tele-prospecting.

We've been very happy with the product and the ongoing improvements over the last 5+ years.

You'll get your greatest benefits from GeoPointe tightly integrated with your CRM platform and sales process strategy.

Our sellers are able to build tele-prospecting and targeting cold call "routes" effectively leveraging predefined views for their prospect selection. A process that was at one time on an excel spreadsheet is fully automated and optimized. Our sellers now focus on selling activities exclusively and live in our CRM platform.

Geopointe is a great tool for geographically mapping data in Salesforce! We use it often to map out other accounts/leads/opps for our reps and engineers that are out on the road. They can then quickly access those routes (and directions) via mobile. We also it use to quickly collect customers/prospects for marketing campaigns based on specific sales territories.

There are several different use cases for Geopointe, and we've tried it for many of them. Primarily, it's used to map existing customers and route our reps to their locations, but we've been finding other great use cases as well.

There are some great drawing tools that help with data mapping and we love the ability to create data sets on both standard and custom Salesforce objects.

My biggest complaint with Geopointe is the exporting features. Exporting lacks some key features that I think would make it much more useful.

Geopointe is fairly complex (or can be) and initially getting started with it can be a little overwhelming, but once you get rolling and get the basics down, it's a great tool.

If it meets your requirements, Geopointe is a great tool. It does most things very well, and will likely be exactly what you're looking for in a mapping tool.

We needed a way to quickly map accounts/contacts/prospects based on regions and territories. Geopointe handles that perfectly! It's become a very valuable tool for our outside sales reps to utilize when planning their day.

If you're reviewing/planning/ or adjusting territories - this is a great tool to use. The Thematic maps, as well as the layering of data sets, and ease of adjustment in territory layers makes this a great app continuously tweak your structure and give you the understanding you need in order to make the right decisions. Especially if you have mostly state wide territories and some states that are split - reports are tough to create with this structure in SFDC alone.

The UI is a little dated - feels like you're creating formula fields in SFDC and there are a few redundant tasks when you're trying to make minor edits

Support staff is amazing! Easy to implement

GeoPointe made it easy for us to review our past data and understand the best possible scenario for new territories

It is very convenient to be able to pull up Arrowpointe while on a sales or service call and check on current clients or prospects in a specific area and be able to pull up coordinates right then and there to build a trip that makes the most out of your time and efforts.

It can be a bit daunting to build the database itself listing the addresses and client/prospect differentiation to actually "map" out the locations you'd like included. If you want a fully functioning and "clean" view, you have to really add filters and hammer down what you do and do not want to see included on the current view; otherwise it can be cluttered and rather overwhelming if your organization or what you are mapping is large.

This is definitely useful to those with traveling sales teams, and really helps maximize efficiency and justify costs for trips.

This software has maximized efficiency and helped our organization build a travel campaign where their time on the road is used to their full efficiency and capacity. We fully believe our organization saw a ROI for the year in the first quarter due to maximizing efficiency and solidifying existing business.

Geopoint is the most popular and comprehensive mapping solution on AppExchange. It is an established product on AppExchange, and is rated very highly.

If you have a developer available, then you may be easily able to build the functionality you are looking for, rather than using the app.

If you do not have an inhouse developer and have required for a custom mapping solution then definitely consider Geopointe.

Displaying map of contacts/accounts from Salesforce data in a certain location

New features come quickly and work well. The webinars are very informative and allow you to learn the new feature quickly.

They also respond back to all questions one the webinars and give detailed feedback. I asked a very specific use case and they were very specific in their response of how I could make the new feature work for my organization.

The product UI could be a bit better. There are some functionality that is a bit hidden and you need training to figure out. However, the community is large and there is plenty of help out there.

The ratings and reviews integration works well but it can be a little more clean. The UI can be improved to show more quick data before having to click into it.

Watch the webinars and learn of all the features that are coming. These guys release thing quickly.

We use these services to provide location services to our internal contact center. This allows our contact center agents to locate homes and business that perspective renters would like to know about when finding an apartment. The reviews also help our agents have quick and easy things to discuss when talking to perspective renters.

The ability to integrate with Salesforce.

The inability to do more advanced geographic analysis that other products such as ArcGIS offer.

Seems to be a good product for people who need routing, etc., but lacks true geographic analysis features of more robust GIS platforms.

We are able to at a glance see the geographic distribution of our members.

customizable with filter options on any field or object

batch processes take up a lot of time to calculate and occupy a lot of log space

geo location mapping

Ease of use for my truck drivers. They are not tech savvy and they were up and running the first day.

Don't really have dislikes. The support team usually can help with what we need.

Have your needs mapped out before installation and download into Salesforce sandbox firs.

We streamlined a process of picking up items thru-out our city.

The ease of of use and seamless integration with Salesforce.

More customization and the ability to plug in multiple locations.

We use Geopointe to manage and track all of our existing wholesale accounts to make sure new accounts aren't infringing on territories.

What I love about Geopointe is the ability to quickly map accounts or leads or even contacts to work out the best route to get to them. You can then do a separate search on the same map to overlay clients you may not need to visit but are in the same area which you weren't ever going to visit. I haven't used it but they also have quite a nice visual analytics tool. They have joined forces with SpatialKey to create it and it looks really nice.

None really it does exactly what is asked. It can get a little bit pricey especially for the visual analytics as they do this based on the number of records you are using.

Checkout 'Find Nearby' a free appExchange application written by Salesforce Labs Its a great little app and works quite well as long as you can get the geo co-ordinates ok. Check it out in combination with evaluating Geopointe you may find it does everything you want it to do.

Great tool for mapping out current and potenital customers. Has the ability to drill down to the zip code level. Traveling sales can map out potential customers in much less time.

With all mapping software, some the the addresses might be off a bit. Also a challenge outside the US.

If you sales team does heavy traveling and spends a lot of time mapping out their travel, then this is the software for you.