---
title: Blackthorn Events Reviews
meta_title: 'Blackthorn Events Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 215 reviews by the users' company size, role or industry
  to find out how Blackthorn Events works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 215
  scale: '5'
date_modified: '2026-09-30'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---


# Blackthorn Events Reviews
**Vendor:** Blackthorn.io  
**Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 215  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Blackthorn Events
Blackthorn is a comprehensive event management solution designed specifically for organizations utilizing Salesforce® CRM. This innovative software enables teams to leverage their existing data to create, promote, and manage events seamlessly within the Salesforce environment. By eliminating the need for complex integrations, Blackthorn simplifies the event planning process, allowing users to focus on engagement and success metrics. Targeted primarily at businesses and educational institutions, Blackthorn caters to a diverse audience that includes event planners, marketing teams, and administrators. Its versatility makes it suitable for various types of events, ranging from one-off webinars to large-scale annual conferences. The platform’s user-friendly interface and native integration with Salesforce ensure that users can easily navigate the event creation process, manage registrations, and track performance metrics without needing extensive technical expertise. Key features of Blackthorn include secure payment processing, SMS messaging, and real-time analytics, which enhance attendee engagement and provide valuable insights into event performance. The software supports a wide range of event types, including free and paid events, and offers customization options such as CSS styling for branding purposes. Users can also manage sponsors, create auto-generated landing pages, and utilize mass email campaigns to promote their events effectively. These features not only streamline the event management process but also foster better communication and engagement with attendees. The mobile capabilities of Blackthorn further enhance the event management experience. Organizers can utilize a dedicated check-in app to efficiently manage attendee arrivals, complete with QR code scanning and badge printing functionalities. Additionally, the platform supports various payment methods, including credit cards, ACH, and invoicing, making it easy for attendees to register and pay for events. The robust reporting features, including over 40 pre-built event reports and dashboards, allow users to measure return on investment (ROI) and gain insights into attendee behavior, ensuring that organizations can make data-driven decisions for future events. Recognized for its excellence, Blackthorn has received multiple awards, including the Salesforce.org ISV Partner of the Year for Education in both EMEA and AMER regions. This recognition underscores the platform's commitment to delivering high-quality event management solutions tailored to the unique needs of its users. With its extensive features and seamless integration within Salesforce, Blackthorn stands out as a powerful tool for organizations looking to enhance their event planning and execution processes.



## Blackthorn Events Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **user-friendly event management** features of Blackthorn Events, ensuring seamless event organization and communication. (15 reviews)
- Users appreciate the **ease of use** of Blackthorn Events, making event management straightforward and efficient. (13 reviews)
- Users praise the **excellent customer support** of Blackthorn Events for prompt and effective issue resolution. (12 reviews)
- Users highlight the **excellent customer service** of Blackthorn Events, noting prompt, helpful responses and efficient issue resolution. (8 reviews)
- Users appreciate the **Salesforce integration** of Blackthorn Events, streamlining processes and enhancing event management efficiency. (7 reviews)
- Users value the **easy setup** with Blackthorn Events, appreciating its simplicity and excellent onboarding assistance. (6 reviews)
- Users value the **flexibility** of Blackthorn Events, enabling seamless customization and scalability for various event types. (6 reviews)
- Simple (6 reviews)
- Customizability (5 reviews)
- Users value the **extensive customization options** of Blackthorn Events, enhancing event management for various sizes and needs. (5 reviews)

**What users dislike:**

- Users find **difficult customization** challenging, hindering effective registration and navigation throughout the Blackthorn Events platform. (5 reviews)
- Users find the **form design cumbersome** , struggling with backend registration and navigation complexities for event management. (5 reviews)
- Users experience **slow customer support** and find navigation and event management to be cumbersome and less efficient. (5 reviews)
- Users express concerns over **limited customization** , wishing for better control and more creative options in event templates. (5 reviews)
- Users experience **slow customer support** and difficulty with event navigation, impacting overall event management efficiency. (4 reviews)
- Users experience a steep **learning curve** with customization and configuration, but benefits emerge over time. (4 reviews)
- Users face **missing features** like limited mass approval options and unreliable event cloning, complicating their experience. (4 reviews)
- Not Intuitive (3 reviews)
- Registration Issues (3 reviews)
- Difficult Navigation (2 reviews)

## Blackthorn Events Reviews
  ### 1. Unbelievable Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miriam W. | Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 23, 2023

**What do you like best about Blackthorn Events?**

Blackthorn Events is fixing a bunch of pain points for my organization. It has so many options. And the support in our onboarding process is unbeatable.

**What do you dislike about Blackthorn Events?**

The only thing missing is an internal events calendar that would help us schedule.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We now have all of our registration in one place and linked to our CRM. It is going to help us with reconciliation. We have had to use multiple spreadsheets to track attendance and bill funders. But now it lives all in one place!

**Official Response from Chris Federspiel:**

> Thanks for the great review Miriam! 

The internal events calendar has come up a few times but we haven't prioritized it. Some of our customers add our event group into internal views, others have used CalendarAnything, others use list views.

It'd be a sizable build to do without a big ROI back to our customers vs other initiatives of the same effort, such as our forthcoming Virtual Events, mobile attendee app, and our new event wizard.

Happy to answer any other feedback at chris@blackthorn.io (ceo).

  ### 2. Support is very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 31, 2023

**What do you like best about Blackthorn Events?**

We had an issue with our events not showing after publishing. I put in a request to support, and we had it resolved within an hour. The support person was attentive and worked with me to get the system authorized again.

**What do you dislike about Blackthorn Events?**

There are some items that we have noticed that aren't consistent. For instance, there is a discrepancy in the date/time fields and how they display. We needed to create a custom field to get the format we needed. This was not the preferred method as most custom fields leads to more issues down the road.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We needed a deeper solution than Salesforce natively provides for events. With Blackthorn, we have resolved those issues and have been able to provide our customers with the best experience possible.

**Official Response from Chris Federspiel:**

> Thanks for the great review! If you have any other feedback about our product, email me? Would love to hear from you. chris@blackthorn.io 

  ### 3. End to end event management with one solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marika E. | Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 03, 2023

**What do you like best about Blackthorn Events?**

That it integrates natively with Sales Cloud and Marketing Cloud.

**What do you dislike about Blackthorn Events?**

Lots of features still becoming available, so some things are still in development.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Bringing together multiple different functions that previously were handled manually in several systems.

**Official Response from Chris Federspiel:**

> Thanks for the great review Marika!! Any other feedback, I'm chris@blackthorn.io 

  ### 4. Start up

**Rating:** 4.5/5.0 stars

**Reviewed by:** Isaura S. | Admissions and Counseling Technician, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 17, 2022

**What do you like best about Blackthorn Events?**

The best thing about this program is that it has an entire team to help you from start to finish. I like that the program is very user-friendly and easy to use. I also like that if you make a mistake, you don't have to panic; you can always make changes before going live with your event.

**What do you dislike about Blackthorn Events?**

The only thing I dislike about the program is that it doesn't have more template options. Having more options to choose from would be helpful and productive.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We are currently completing our start-up, so there is nothing to solve. I know that if a problem does arise, we have a team that can assist us promptly.

**Official Response from Chris Federspiel:**

> Thank you Isaura. We have an in-line UI editor with a new template coming out in a few months as part of our version 2 Event Wizard. We've completely re-written it. Would you mind emailing me so I can get you updates on it? I'm chris@blackthorn.io 

  ### 5. Blackthorn's Onboarding Team is AMAZING!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 15, 2022

**What do you like best about Blackthorn Events?**

I've been working with the Blackthorn team for several months now, and have been blown away by their level of customer support. As a solution architect for several Salesforce clients, I've worked with several vendors and integration partners. Blackthorn's onboarding team has been, by far, the easiest, friendliest, and most responsive vendor I've worked with. Whenever I have a question on feature functionality, event setup and/or creation, or anything Blackthorn, I immediately reach out to Nathan, knowing that he'll have an answer for me within minutes. And sure enough, he does! He's incredibly knowledgeable about the platform, and is happy to share that knowledge at a moment's notice. I'm currently working with a client that has been running events for years, but is new to the Blackthorn platform. Both Nathan and Ashley (Director of Customer Onboarding) have been invaluable as we transition this client to their new system. It's obvious that they are invested in our client's success and are extremely patient with us as we continue to bring more questions their way!

**What do you dislike about Blackthorn Events?**

I haven't yet found a Blackthorn feature that I dislike, and they are regularly releasing product updates with new features that have already proven beneficial.

**What problems is Blackthorn Events solving and how is that benefiting you?**

My client's old process required several customizations to their current platform, and Blackthorn is helping us streamline those processes as we migrate the client over to their new Salesforce org. The Event Wizard is a great tool, and makes event creation a breeze. Not only does it handle events, but it also handles payments, keeping all of your patron data in one place.

  ### 6. So far it is a great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex P. | Director of Technology, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 01, 2023

**What do you like best about Blackthorn Events?**

Blackthorn is fully integrated into the Salesforce platform so it streamlines our workflows as an organization and provides a professional and customizable front end.

**What do you dislike about Blackthorn Events?**

We are still very new to Blackthorn. I wish the event wizard had everything you might need to implement integrated into it. For example, if you have a discount code you need to go to the Salesforce record add in a code then make sure code eligibility is marked as optional. That being said it is very minor thing as everything else is streamlined.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Streamlining event communication with other departments

**Official Response from Chris Federspiel:**

> Thanks for the review Alex! If you get any feedback along the way, email me? chris@blackthorn.io 

We're working on a new event wizard...stay tuned

  ### 7. Very User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa B. | Admissions and Records Tech II, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 17, 2022

**What do you like best about Blackthorn Events?**

We are new to using Blackthorn Events but it has been very user-friendly. The onboarding process with Noah has been excellent. He and his coworkers have ensured that we understand the whole process and how everything is connected. I wish all onboarding experiences were like this. I appreciate that they allow us to play around with a "test" version before going live because it makes the whole process feel less daunting and scary. They don't mind questions and have been able to explain anything we've asked.

**What do you dislike about Blackthorn Events?**

Will update once we use the product more.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Our organization has been in desperate need of something to help with events. We will be able to not only help students know about events but help staff know who/how many to expect.

**Official Response from Chris Federspiel:**

> Thanks Lisa, we'll pass on the feedback to Noah! If you get any feedback on usage, let me know! I'm chris@blackthorn.io 

  ### 8. Cleaner data management in SF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine P. | Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 24, 2023

**What do you like best about Blackthorn Events?**

Because Blackthorn is native to Salesforce, it helps with cleaner data mapping and management.

**What do you dislike about Blackthorn Events?**

The branding on the front end and the form building are not as customizable as other event platforms.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Event registration and attendee management through our existing Salesforce platform

**Official Response from Nadia Breiz:**

> Hello Jasmine! We're thrilled to hear that you appreciate Blackthorn Events' native integration with Salesforce! We are proud to offer a solution that streamlines the event registration and attendee management. While we strive to provide a highly customizable experience for our users, we appreciate your feedback on areas where we can improve. Our team is constantly working to enhance the platform and make it even more user-friendly. Thank you for your support of Blackthorn Events!

  ### 9. The Consultants are great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** February 01, 2023

**What do you like best about Blackthorn Events?**

I liked how easy they made it for us to learn in such a short amount of time! We were given a run down of all of our sessions and they were very helpful with navigating. Blackthorn Events blends seamlessly with SF! Our internal and external users were able to just dive right in and create Events without any downtime. Its very efficient especially when you are collecting payments for multiple events going on at one time!

**What do you dislike about Blackthorn Events?**

Our only issue was when we changed the domain name. If you change the domain name, you have to submit a support ticket to have them link it up from their end.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn is currently working with us to solve our domain issue.

**Official Response from Chris Federspiel:**

> Thanks for the great review! If any questions on the domain issue, feel free to email me at chris@blackthorn.io. I can check status for you. Takes a bit to orchestrate with DNS entries.

  ### 10. Blackthorn is a great tool if you have experience with Salesforce and time to set everything up

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 02, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

- It's fully integrated with Salesforce which ensures all customer data stays in one place.<br>- Integrated survey tool.<br>- The integrated email builder (although I couldn't find any response stats, though that could be my lack of Salesforce knowledge)

**What do you dislike about Blackthorn Events?**

- You really need almost Admin level experience with Salesforce to make the most out of Blackthorn. Without it, a lot of the automation they offer isn't available.<br>- The provided documentation for troubleshooting was not complete enough for those without the above experience.<br>- The customizability does not go further than adding your own fonts, colors, and images. It would be great to have a template builder, like the included email builder, for the event page.<br>- Not all our attendees were able to register or fill out our surveys due to their companies blocking Salesforce/Blackthorn.

**What problems is Blackthorn Events solving and how is that benefiting you?**

- All customer data stays in one place.<br>- Lower costs per attendee than the previous tool we used.<br>- It gave us an event website with our own look and feel.

**Official Response from Chris Federspiel:**

> Thanks! We're releasing a new Events Wizard in January that will be the foundation for future UX improvements. Inline UI editing, conditional question stepper (in-person, virtual, hybrid), then updates on major trickier UX features (forms, data dictionary...).

Also releasing a new smart scheduler to aid with scheduling notifications by email and SMS with an easy UX.

What documentation for troubleshooting was missing? Let me know and we'll get it updated/added.

The new inline UI editor should be amazing for your feedback. I'd love to get your input on it. Email me? We can go through the current status to get your comments.

Let me know about blocking of SFDC/Blackthorn? First I'm hearing of this.

Thanks!
-Chris (ceo/cofounder chris@blackthorn.io)

  ### 11. Most comprehensive event app around!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin M. | Systems & Data Administrator, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 22, 2022

**What do you like best about Blackthorn Events?**

As a NFP in Australia, we required an event management system which natively integrated with Salesforce to ensure our data was hosted securely on Australian servers so Blackthorn ticked the box on that one right off the bat. We also had some pretty complex requirements on how we set up our events with some events being publically available to register for, different ticket prices per type of event, events with mandatory sessions and optional sessions, the need for automation around custom registration emails and reminder emails, and Blackthorn could do it all - AND MORE. During the implementation process, we did find a couple of small things that we wanted to get developed in the system so we raised those product development requests with the team who got them implemented for us by the time we went live.

**What do you dislike about Blackthorn Events?**

Nothing at all - it does everything that we need it to do!

**Recommendations to others considering Blackthorn Events:**

Don't look any further - this is the best product in the market!

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn is making many organisations' lives easier by making the process of event management simpler and smoother for the event manager AND the person registering for the event.

**Official Response from Chris Federspiel:**

> Thanks Kristin! Any feature requests or feedback? I'm chris@blackthorn.io (ceo/cofounder) if ever anything.

  ### 12. Many functions and helpful customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** leora k. | Programs Coordinator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** December 14, 2022

**What do you like best about Blackthorn Events?**

There are so many functions and things you can do with Blackthorn. They also have great customer service.

**What do you dislike about Blackthorn Events?**

Sometimes too many pages to go through when setting up an event. You can get lost in the setup.

**What problems is Blackthorn Events solving and how is that benefiting you?**

It's great to have this connected to Salesforce. It is seamless and creates one less step for my team to connect our events to our constituents.

  ### 13. Good Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin F. | Salesforce Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** December 30, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

This is a quick and efficient way to have participants register for an event.

**What do you dislike about Blackthorn Events?**

Sometimes, form submissions will experience a processing error. I'll need to go in and re-fire the action.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn Events help us register and track attendees. It allows for good reporting as well.

**Official Response from Chris Federspiel:**

> Thanks for the review Dustin. Mind emailing me about the forms processing errors? I'm chris@blackthorn.io 

  ### 14. Great product with a responsive team to meet our needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda K. | Training Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 31, 2022

**What do you like best about Blackthorn Events?**

From start to finish everyone we worked with on the Blackthorn team was responsive and extremely helpful. Noah helped us think through the best ways to meet our needs. Our use case was a bit different from others but the team took time to learn and understand what we were looking for so we could use the product in the best way possible.

**What do you dislike about Blackthorn Events?**

Because our use case was a little different than most we had to get creative with some of our solutions; however, that didn't stop the team from working hard to help us best manage our events.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn was a perfect solution for one of our paid products. We are very pleased with how the system is working for us. We continue to tweak our process as we learn more and are very pleased with the product.

**Official Response from Chris Federspiel:**

> Thanks Amanda! How can we help better with your more unique use case? I'm chris@blackthorn.io (ceo/cofounder)

  ### 15. Great Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 09, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

We couldn't run the programs and classes we offer without Blackthorn Events! And the customer service is top-notch. If issues ever arise, I am confident Blackthorn will make resolving it as painless as possible!

**What do you dislike about Blackthorn Events?**

Nothing - I have no issues with any part of the platform.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn Events allows us to seamlessly integrate our programs with our website.

**Official Response from Chris Federspiel:**

> Thanks! Any feature requests or feedback? -Chris (ceo/cofounder chris@blackthorn.io)

  ### 16. Excellent onboarding experience with Noah!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany P. | Interim Director of Admissions and Records, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 09, 2022

**What do you like best about Blackthorn Events?**

Very user-friendly, especially the event wizard.

**What do you dislike about Blackthorn Events?**

There is nothing to dislike so far but I will leave a later review once we use it more.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Being able to duplicate events easier instead of starting from scratch. Saves us time and resources!

**Official Response from Chris Federspiel:**

> Thank you for the feedback Tiffany! Let us know if you get any suggestions for our apps.

  ### 17. Exemplary Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan P. | Business Systems Analyst, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 24, 2022

**What do you like best about Blackthorn Events?**

Very professional and quick response from support. True to their SLA agreements and they even respond on US holidays with haste. The app itself is a fantastic solution for event registration.

**What do you dislike about Blackthorn Events?**

They have some bugs that need to be ironed out as do most platforms but nothing too serious.

**What problems is Blackthorn Events solving and how is that benefiting you?**

They provide a solution for event registration which we constantly use as a post-secondary school.

**Official Response from Chris Federspiel:**

> Thank you Dylan! If you ever get any feature requests, let me know? I'm chris@blackthorn.io 

  ### 18. The product, features, and capabilities are outstanding.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared B. | Solutions engineer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 03, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

Product support team is out of this world, and they are always willing to listen for feature requests and any support issues.

**What do you dislike about Blackthorn Events?**

Form complexity could be refined a bit. But it makes sense how they built it. Looking forward to testing text capabilities.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Event management complexity, Build Vs. Buy. Buy!

**Official Response from Chris Federspiel:**

> Thanks Jared. We're releasing a new Events Wizard in January that will be the foundation for future UX improvements. In-line UI editing, conditional question stepper (in-person, virtual, hybrid), then updates on major trickier UX features (forms, data dictionary...).

-Chris (ceo/cofounder chris@blackthorn.io)

  ### 19. I recommend Blackthorn for creating and managing Events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 06, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

I like that it is native to Salesforce. It also let's us use a vanity domain to ensure our links are company branded

**What do you dislike about Blackthorn Events?**

I have not faced any downsides yet. It fulfills most of our event requirements

**What problems is Blackthorn Events solving and how is that benefiting you?**

It allows us to register people for our events, create event pages and manage registration and ticketing for our live and online events

  ### 20. Blackthorn Events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy Z. | Business Solutions Architect, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 19, 2022

**What do you like best about Blackthorn Events?**

Blackthorn is easy to use and very adaptable to many situations beyond just events.

**What do you dislike about Blackthorn Events?**

Frequency of version updates, hard to keep up with and thoroughly test each new version.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Events Management and simplifying the registration process.

**Official Response from Chris Federspiel:**

> Thanks Jeremy! We're moving major releases to 3x/year, should help with your feedback.
-Chris (ceo/cofounder chris@blackthorn.io)

  ### 21. Excited to work with Blackthorn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexa W. | B, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 01, 2022

**What do you like best about Blackthorn Events?**

The customer service is top notch and the onboarding staff is very organized.

**What do you dislike about Blackthorn Events?**

There is nothing at this time that I dislike.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn is solving our issue by having a better event platform to schedule events for our business students. The customization we will have will benefit beyond what I could explain.

**Official Response from Chris Federspiel:**

> Thanks Alexa! Any feature requests or feedback? -Chris (ceo/cofounder chris@blackthorn.io)

  ### 22. Great! very helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nasr M. | Video Editor, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 12, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

I having been working with this app for about 13 months. Blackthorn is a wonderful tool for managing events and the support is great! very fast to reply and they have a lot of experience which makes their answers specific and exactly what you need. 

highly recommended!!

**What do you dislike about Blackthorn Events?**

nothing so far, the updates are always helpful

**What problems is Blackthorn Events solving and how is that benefiting you?**

managing events

**Official Response from Chris Federspiel:**

> Thanks Nasr! Any feature requests or feedback? I'm chris@blackthorn.io (ceo/cofounder) if ever anything.

  ### 23. Great product and incredible support team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 08, 2022

**What do you like best about Blackthorn Events?**

It is very easy to build events that meet our organization's needs. Their support team is fantastic.

**What do you dislike about Blackthorn Events?**

Would love if the releases could be quarterly.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We were looking for an integration that worked with SFMC, which our previous tool did not.

**Official Response from Chris Federspiel:**

> Hi there- Thank you! We're moving major releases to 3x/year to coincide with Salesforce, minor releases monthly (small enhancements, stability, refactor, bug fixes). -Chris (ceo/cofounder chris@blackthorn.io)

  ### 24. The best events app for Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben O. | Senior Manager Communication Strategy & Automation, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

-Being native to Salesforce makes it easy to capture and relate all event information to Salesforce records 
-Ease of reporting in Salesforce with all event data
-Highly customizable for any type of event and use case you might have (in-person or virtual)
-Guest registration + auto-creation of new Leads/Contacts in Salesforce with Account association
-Integration with stripe for payment collection
-The blackthorn support team is second to none

**What do you dislike about Blackthorn Events?**

-Landing pages/UI could be a bit more customizable

**What problems is Blackthorn Events solving and how is that benefiting you?**

We switched over to Blackthorn from one of the biggest names in the event space and could not be happier with the decision. Previously we were dealing with antiquated technology, a poor integration with Salesforce, and a lack of support resources. We saw an increase in online/mobile registration and a decrease in on-site registrations on the day of our event.

Being 100% native to Salesforce has saved us hours on post-event reporting as all of our data was available instantly.

**Official Response from Chris Federspiel:**

> Hey Ben- We have a new UI and a new wizard coming early next year. Would love to show you on a call for feedback. Email me? chris@blackthorn.io

  ### 25. Great Service!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jane L. | D, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

I work for a Non-Profit named The Policy Circle. We needed our members to be able to create events and add multiple users on our Salesforce Community. The BT Attendee Builder was not available for use on the Salesforce Community. The team at Blackthorn is making this available as of the October 2021 release due to our business need! This type of customer-centric attitude and flexible behavior will allow the Blackthorn team to continue their success!

**What do you dislike about Blackthorn Events?**

Currently, the Blackthorn BT Attendee Builder is not available for Salesforce Communities...meaning Community Members have to add event attendees one at a time for event invitations.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We are solving data integration issues with Blackthorn Events. Because the Blackthorn Events platform is native to Salesforce, there will be no more need for third-party integration tools to get our data into our Salesforce org.

**Official Response from Michael  Rust:**

> Hi Jane,

We appreciate and value your feedback. Our CEO Chris has an ambitious vision for our product and would love to discuss your feedback so we can make the necessary improvements. Please contact him at chris@blackthorn.io.

We are looking forward to hearing from you,

Mike

  ### 26. A bit of a steep learning curve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Greg F. | Communications Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 24, 2021

**What do you like best about Blackthorn Events?**

We like its integration with Market Cloud, and the ability for data to flow naturally into our data extensions

**What do you dislike about Blackthorn Events?**

It's got a pretty steep learning curve for anyone who has used a much simpler platform such as eventbrite. Even though it doesn't require coding, you get the distinct feeling this was a program created by coders for those who have lots of experience with advanced platforms. There are too many bells and whistles for a single event; too many tabs and links. Some features, such as the surveys are just plain counter-intuitive for someone who likes the simplicity of a survey platform such as Typeform.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Having the data flow to Salesforce Marketing Cloud saves a lot of time, and will, over time, provide us with very valuable data on our attendees.

**Official Response from Michael  Rust:**

> Hi Greg,

We appreciate and value your feedback. Our CEO Chris has an ambitious vision for our product and would love to discuss your feedback so we can make the necessary improvements. Please contact him at chris@blackthorn.io.

We are looking forward to hearing from you,

Mike

  ### 27. A great Salesforce solution for companies who host regular virtual and in-person events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vi M. | Deputy Director, Data Strategy & Innovation, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 20, 2021

**What do you like best about Blackthorn Events?**

Blackthorn Events is a great and robust solution that allows my company to host virtual and in-person events seamlessly and effectively. What I like most about the solution is its comprehensive toolkit that my colleagues and I use to customize events to our needs and preferences. For example, we use their customized email template to send ad-hoc, beautiful emails that drive registration and attendance. Additionally, Blackthorn's customer service is amazing. Whenever I have a question or an issue that I'm looking to solve, they are always responsive and helpful.

**What do you dislike about Blackthorn Events?**

I don't have anything that I don't like.

**What problems is Blackthorn Events solving and how is that benefiting you?**

My company was looking for a platform that will allow us to host and manage virtual and in-person events while the data of those events are integrated with Salesforce. And Blackthorn Events has certainly delivered that. As a result, we can organize and run events with efficiency and robust data integrity.

  ### 28. A Great Events App Native to Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana F. | IT Systems Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 15, 2021

**What do you like best about Blackthorn Events?**

Blackthorn Events is an easy to use Events App that allows you to set up your Event once, put it on your website and create Zoom Meetings & Webinars all from a central location. Previously we had created the Event in Salesforce, the Zoom Webinar in Zoom, and managed the interface on our website. 

It was easy to install, set up, and test. Blackthorn provided great onboarding, and whenever we need extra support, they are quick to respond.

Because it is native to Salesforce, we have set up our processes to provide backend jobs, such as invoicing and payments, to integrate into our Accounts system FinancialForce directly.

We also have Blackthorn Payments, and the setup of Stripe was easy to set up and test.

Blackthorn was the only Events software that ticked all the boxes on our requirements, and it has certainly performed as promoted.

**What do you dislike about Blackthorn Events?**

There are a few parts that we had to build ourselves in Salesforce, Blackthorn could probably set some of these up more automatically.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We have replaced all our manual processes and duplication when setting up Events in Salesforce, Zoom and our website. The cost-benefit of Blackthorn to us has proved enormous. Staff dealing with Event setup, invoicing and payments are now free to concentrate on more important jobs.

**Official Response from Chris Federspiel:**

> Hi Dana- Which parts did you build? Mind emailing me? chris@blackthorn.io 

  ### 29. A tool with all the bells and whistles you could want

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura L. | COO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 25, 2021

**What do you like best about Blackthorn Events?**

Blackthorn Events has all the features you need in order to effectively manage an event. Given it is Salesforce native, it is also easy to customize and automate anything that isn't already a part of their package (this is very little).

**What do you dislike about Blackthorn Events?**

The hardest thing about Blackthorn, which they've addressed a bit through the wizard, is that it can be daunting for users who are not familiar with Salesforce.

**What problems is Blackthorn Events solving and how is that benefiting you?**

As an events company, we needed really robust and flexible software to manage event registrations. We have paid and free events, with varying degrees of complexity, and we wanted a single place to manage them. We were already using Salesforce for other business processes, so this was a natural fit. Prior to this, we managed registration for our events using a variety of spreadsheets and forms, that didn't have the functionality to track all the details we required. Blackthorn simplified our registration process and ensures we receive timely payments for registrations.

**Official Response from Chris Federspiel:**

> Hi Laura- We have a new wizard coming early next year. Hopefully, it will help to address this!

  ### 30. Robust Events Tool for Salesforce

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

Blackthorn Events is a robust solution with a well-organized schema that ties in seamlessly with Salesforce standard objects making it quick to implement. Their support team is also quick to respond and always willing to help and resolve issues. Being built on Salesforce also provides the opportunity for very robust reporting for our events. They also have a tool called Blackthorn Payments that is equally robust to their events platform and ties in seamlessly.

**What do you dislike about Blackthorn Events?**

There are a few limitations within Blackthorn Events as far as the front end look and feel goes. It would be great if there were more customization options for the front-end layouts so that we could better tie them into our brand. It can be tricky to work around the design limitations but overall the look is not terrible, just a little stiff for us. It would be really neat to see some custom CSS and HTML options. Another limitation has been with loading videos into the event details, we would love to see the option to embed playable event videos to give users a glance at the content or speakers with ease. Currently, the videos are having to be loaded into a new tab or window in order for our users to view them.

**Recommendations to others considering Blackthorn Events:**

Consider your needs and what Blackthorn has to offer. For us, it checked a lot of our boxes, especially those that revolved around reporting and payment needs. Work with the implementation teams at Blackthorn they are a valuable resource when getting started with Blackthorn Events. You may even consider a 3rd party consultant if you want to get your solution launched even quicker. If you use Salesforce and are looking for an events feature, Blackthorn has worked well for us.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn Events has enabled us to build a robust e-learning platform to share a wide variety of educational content with users. It has also allowed up to collect and report on the data for our events, effectively allowing us to be more data-driven in decision making when it comes to our learning platform.

  ### 31. not SEO friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Lexie O. | Director of Digital Communications, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 20, 2021

**What do you like best about Blackthorn Events?**

able to integrate with our master calendar application using API.

**What do you dislike about Blackthorn Events?**

Event detail pages for public events are not indexed by search engines. We are unable to designate specific events as PUBLIC and make them available to indexing. For the template that gives us the view we desire, two clicks are required to open window for registration field entry, then a third click to save, and a fourth to submit registration.

**What problems is Blackthorn Events solving and how is that benefiting you?**

See the dislikes. Our previous event tool allowed exposure of public events to indexing, and we got registrants from google organic search. We've lost a component of our SEO strategy.

  ### 32. Flexible event management system and great partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 16, 2021

**What do you like best about Blackthorn Events?**

We have been using Blackthorn Events for a few years, and it has given us the capability to successfully build, manage and host events (virtually and in-person). We use it for many reasons, but one, in particular, is our admissions events. Prospective students can visit our page and filter through events based on college interest, student type, virtual, or in-person. Blackthorn Events' ability to provide customization allowed us to implement our branding standards, communications, and presentation of recruitment events. The system has also provided accurate data that has improved our forecasting and development of future events. Report functions are easy to manage, and the support team is always there to lend a hand when you need it. The support team at Blackthorn walked us through the setup process and maintained communication throughout the implementation and after. Our system manager was relatively new to salesforce, and the team recognized this by coaching and guiding this person. When problems/questions arose, they quickly walked the system manager through the steps needed to solve the issue, going above and beyond expectations. Blackthorn is not just an event application. It is a community that stands by its product and users—always looking to improve by collecting feedback and enhancing the platform based on customer needs and suggestions. The application keeps the end-users in mind every step of the way.

**What do you dislike about Blackthorn Events?**

Training materials that non-salesforce administrators can understand. I will follow this up with the support team was extremely helpful and provided guidance to cover this gap and explained things further whenever asked.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Managing events easily, collecting accurate data, and offering a platform that takes UX into account.

**Official Response from Chris Federspiel:**

> Thank you for the feedback. We're working on more business process based materials vs more technical-geared.

  ### 33. A flexible event management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ralston K. | Business System Support Analyst, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 31, 2021

**What do you like best about Blackthorn Events?**

Working in a post-secondary institution, the capability to view event/attendance metrics provides immense insight into how best to tailor/target our events! With over 40,000 event attendees per year, we continue to rely on Blackthorn for free and paid events. We enjoy how forms (custom fields) were incorporated on the registration page, such as graduation year, accessibility requirements, dietary preferences, year of study, and so much more. 

We enjoy the new feature Blackthorn has introduced, namely the waitlist automation that automatically places the first in line waitlist attendee into a pending status once an opening is available.

**What do you dislike about Blackthorn Events?**

In recent months, there have been caching issues between the front-end and back-end that caused inconsistencies between some features such as cancellation link, event capacity limit and etc. They are continually improving their product and appreciate their work into resolving the issue.

**Recommendations to others considering Blackthorn Events:**

If having paid events, consider using Blackthorn Payments as part of your integration with Blackthorn Events and your payment gateway.

**What problems is Blackthorn Events solving and how is that benefiting you?**

With thousands of attendees per year, we're glad that Blackthorn can map attendees to existing leads and contacts within Salesforce from their email. Most of our departments have migrated to Blackthorn as our unified event management system since attendance record can be tracked along with their student records. We pleasantly enjoy that attendees that did do not exist as records are created as a new record type and are kept as leads for higher engagement.

**Official Response from Chris Federspiel:**

> Hi Ralston- We're re-writing our caching from scratch due to new customers' use cases. The complete re-write should be out in 2-3 months. In the meantime, we've released ~four enhancements over the past two months to improve caching reliability. Hope this helps!

  ### 34. Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** April 22, 2022

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

The product was very easy to work with!  It's easy to integrate custom code with and has made communication with customers easier!

**What do you dislike about Blackthorn Events?**

There really isn't too much to dislike about the product!  It's been a great experience so far!

**What problems is Blackthorn Events solving and how is that benefiting you?**

We communicate with our customers about their orders!  Whether it's order creation, order scheduling, or order completion customers are more informed!

**Official Response from Chris Federspiel:**

> Thanks! Any feature requests or feedback? I'm chris@blackthorn.io (ceo/cofounder) if ever anything.

  ### 35. The Best Event App/Management Platform Around (and we've checked)!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin J. | Events Manager, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** October 05, 2021

**What do you like best about Blackthorn Events?**

Blackthorn really understands what their customers are looking for, the information they want to capture, the way they want to communicate with their event attendees across a broad spectrum of types of events. They are also nearly 100% customizable in ways that the other guys can't even comprehend. And their customer service is absolutely impeccable, so quick to respond and answer any questions. Our organization has been around the block with several other event platforms and gave up on them to transfer to Blackthorn. Absolutely no regrets!

**What do you dislike about Blackthorn Events?**

I can't think of anything that stands out.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Able to capture a seemingly limitless amount of information and access it in ways that make all of our jobs easier.

**Official Response from Chris Federspiel:**

> Thank you!!

  ### 36. Robust Events & Payments Solution for Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon S. | Director CRM Operations, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 13, 2021

**What do you like best about Blackthorn Events?**

Blackthorn's events package make it extremely easy to set up instant event registration pages for all different types of events--paid, ticketed events (using Stripe credit card checkout), invite-only events, simple webinars, large conferences with a lot of custom checkout questions, etc. The configuration is extremely easy yet robust and all event and attendee data is synchronized with our Salesforce accounts and contacts in real time. I highly recommend Blackthorn's products for the breadth of functionality with the simplicity of configuration.

**What do you dislike about Blackthorn Events?**

Though some Salesforce admin knowledge is necessary to start getting up and running with Blackthorn's packages, their documentation is thorough so it really is easy to use.

**Recommendations to others considering Blackthorn Events:**

Have your use cases for events in mind before setting up, and have a Salesforce admin handle the initial configuration. Then you're good to go!

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn Events solves the problem of being able to spin up registration pages for events on the fly and immediately start marketing events and collect registrations and payments. After the initial configuration of the packages was completed in Salesforce, non-admin Salesforce users can create their own events and start marketing them immediately. It also solved the problem of doing virtual events by integrating with Zoom.

  ### 37. Great Events Tool for Higher Education

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evan T. | Director of Digital Strategy, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 06, 2021

**What do you like best about Blackthorn Events?**

Blackthorn is an excellent native Salesforce event platform. Blackthorn listens to their customers and puts out monthly releases with new features requested. Blackthorn also integrates with Touchnet payment processor, which is key to the High Ed landscape. We are so excited to be rolling out Blackthorn across campus. The support provided by Blackthorn is speedy and very helpful! I would highly recommend it.

**What do you dislike about Blackthorn Events?**

There is not much to dislike about Blackthorn. I will say they are constantly evolving the product, and it meets almost 90% of our requirements in Higher Education my two wish-list items would be an easy way to allow folks to register for housing/staying on-campus and a way to query accounts from Salesforce and display them to the end-user.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We are currently using Blackthorn as our enterprise events management tool. It has help us take payments for events across the university as well as have an easy way to track event registrations.

**Official Response from Chris Federspiel:**

> Thanks Evan. I'll make sure these are logged as feature requests on our end.

  ### 38. Robust but not always intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 13, 2021

**What do you like best about Blackthorn Events?**

The customer service is top notch! Any issue I've run into, they are quick to respond and try to help as much as they can. They also walk you through the set up and check in with you to help solve any major issues.

**What do you dislike about Blackthorn Events?**

The fields are not always as intuitive as I would hope. The system is so robust, that it is a bit challenging to train end users when they were not the ones who set it all up.

**What problems is Blackthorn Events solving and how is that benefiting you?**

In-person events, webinars, and monthly recurring virtual meetings. So far we have only launched the in-person event capabilities, but I am excited to launch the virtual webinars and meetings to help automatically track attendance.

**Official Response from Chris Federspiel:**

> Hi there- Which fields?

We have a new wizard coming, it should help train end users. Early next year.
-Chris, chris@blackthorn.io 

  ### 39. Great Events Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

Blackthorn is an adaptive, intuitive, and flexible events platform for Salesforce! The fact that it sits natively on the Salesforce platform allows us to customize the flows to our business needs.

**What do you dislike about Blackthorn Events?**

While Blackthorn is great at events, it's not a great platform for managing appointments.

**Recommendations to others considering Blackthorn Events:**

Make sure to have an admin who understands flows, workflow rules, and the business needs of their internal constituents. Blackthorn is flexible but needs to be customized.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn has completely allowed us to pivot almost seamlessly to virtual events during the pandemic. With a strong integration to Zoom, we've significantly increased the quality of data we collect without sacrificing the experience for our attendees.

**Official Response from Chris Federspiel:**

> Thank you. Have you found a good appointment management app we can recommend? -Chris, chris@blackthorn.io 

  ### 40. Possibly the best Event Solution for Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 19, 2021

**What do you like best about Blackthorn Events?**

The tool has really proven to be a game changer when it comes to organizing our events. We have multiple periods per year where we host hundreds of events in the time span of just a few weeks. This is a huge operation for us and we have found that Blackthorn is able to give us the features to organize this at large. When Covid hit, we had no choice to switch completely to virtual events and we would otherwise not have been able to. For our future in-person events, we are committed to keep using Blackthorn because we have been able to continuate our event attendance and expect the same results when returning completely or partially to in-person events. The Blackthorn team continues to improve their product with monthly releases, which means the ROI keeps improving over time and our input/suggestions are reflected into new features which is impressive and therefore we highly recommend.

**What do you dislike about Blackthorn Events?**

There's nothing I dislike. Being a EU based customer we are looking forward to the Blackthorn team expanding their operations outside of the US, but our support questions always get a quick response back. Their team is extremely helpful.

**What problems is Blackthorn Events solving and how is that benefiting you?**

With Blackthorn Events, we managed to introduce virtual events when Covid forced us to take all our recruiting efforts online. We found out that we were able to keep the amount of visitors at a similar level, if not increase interest in our events. We are also considering Blackthorn as part of our plans to shape our recruiting beyond Covid. We are convinced that virtual events, or a combination with in-person events are here to stay and this is the right tool.

**Official Response from Chris Federspiel:**

> Hi there- We have our support team and others in EMEA now. If any feedback, email me? chris@blackthorn.io 

  ### 41. BT - review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 13, 2022

**What do you like best about Blackthorn Events?**

Ashley Wagner was very responsive to emails

**What do you dislike about Blackthorn Events?**

Team could of used someone from BT in an advisor role instead of going through the documentation. They want the ability to reach out and connect with a Blackthorn team that can review the use case and provide direction before diving in and discovery

**What problems is Blackthorn Events solving and how is that benefiting you?**

BT events has given the team the ability to send events out to multiple partners across the state.

  ### 42. Excellent Events App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy M. | Development and Programs Administrator, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 20, 2021

**What do you like best about Blackthorn Events?**

It is built on the Salesforce platform so the look and feel is the same as what our users are accustomed to. Moving to Blackthorn Events has made our users happy as the amount of manual entry they have to do has gone down significantly to what we were using before.

**What do you dislike about Blackthorn Events?**

They do a new release every month so it can be time consuming to keep up with. Also, with so many new releases and new features, you can encounter a number of bugs. Their customer support team is very responsive though when you report an issue.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Virtual events are all automated so it saves our users a lot of time.

**Official Response from Chris Federspiel:**

> Thanks Jeremy. We've changed big releases to three times a year, should help with this. We also tripled our engineering team to increase the stability of our releases. Hope you're seeing change. For any feedback, email me? chris@blackthorn.io 

  ### 43. Key Customer Data Right Where You Want It

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin K. | Salesforce Administrator, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 13, 2021

**What do you like best about Blackthorn Events?**

Blackthorn is built entirely on Salesforce AND it is built on Salesforce in a way that's efficient for everyone! It's just what we want. Data lands right where it's most needed. Product owners, marketing, and event coordinators can all use it to best engage their customers. Allowing them to easily improve the customer experience before and after the event without having to use a bunch of different systems. Plus it's setup so we don't rely on any Blackthorn services, our uptime is entirely backed by Salesforce end-to-end and we get everything setup ourselves. Further, we can give our events team all the power they need to host events without having to contact IT for us to setup or connect anything.

**What do you dislike about Blackthorn Events?**

Blackthorn is still developing and growing. Some might dislike that, but I think they are growing in a smart way. They are avoiding unnecessary features and focusing on things that we want.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Blackthorn allows us to put key event customer information directly in our CRM in an actionable way. Without it, we'd need several systems, or we'd have to figure out a workaround to connect them. Plus, unlike other event systems, this is really a white label solution.

**Official Response from Chris Federspiel:**

> Thanks Austin! Any requests? Email me? chris@blackthorn.io 

  ### 44. Wonderful Collaboration Partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andi M. | CRM Analyst/Salesforce Admin, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** May 21, 2021

**What do you like best about Blackthorn Events?**

Love the responsiveness of their team and how quickly enhancements and fixes are implemented.

**What do you dislike about Blackthorn Events?**

You do have to update frequently, but they have recently upgraded their software to make those updates easier and they always have clear release notes about what to watch!

**What problems is Blackthorn Events solving and how is that benefiting you?**

We have lots of events for many different groups at Olin. With Covid-19 shutting down in-person visits for over a year, Blackthorn's Event platform helped us remain engaged with our community. We were able to switch seamlessly to virtual, implement our own custom urls with website tracking and connect Zoom for attendance. Improvements in the latest release will make attendance and post-event follow-up even better!

**Official Response from Chris Federspiel:**

> Hi Andi- We've moved to 3x/yr large updates, monthly for small ones, so hopefully this helps!

  ### 45. Happy New User - Already Recommending to Friends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane B. | Director of IT & School Systems, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 28, 2021

**What do you like best about Blackthorn Events?**

We have recently added Blackthorn Events/Payments to our higher ed Salesforce instance, and we already love it. It was easy to install, it's easy to use, and we are already using it in creative ways.

**What do you dislike about Blackthorn Events?**

There is not anything I dislike. It has solved multiple issues across multiple departments for us.

**Recommendations to others considering Blackthorn Events:**

This product streamlines everything about our events.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We seamlessly can now produce virtual, hybrid, and in-person events. Payments are streamlined.

**Official Response from Chris Federspiel:**

> Thanks Diane!

  ### 46. Powerful and Flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve G. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 01, 2021

**What do you like best about Blackthorn Events?**

Out of the box BlackThorn provides most of what we needed to run our virtual events, webinars and live events. We have been able to easily add any "wishlist" features requested by our users. BlackThorn is updated on a very regular schedule with new features rolled out throughout the year.

**What do you dislike about Blackthorn Events?**

The biggest missing feature is a mobile app for attendees to view agendas, speakers etc.

**What problems is Blackthorn Events solving and how is that benefiting you?**

End to end registration tied to our SalesForce data.

**Official Response from Chris Federspiel:**

> Hi Steve- We're working on the mobile app, likely coming mid to late next year.

  ### 47. Great Event Program with Lots of Potential

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

I enjoy that Blackthorn is set up similarly to Salesforce. It makes the user experience easy if the person is in Salesforce a lot.

**What do you dislike about Blackthorn Events?**

Customization is hard when it comes to adding additional questions or fields you need your registrants to fill out.

**What problems is Blackthorn Events solving and how is that benefiting you?**

Our configuration and mapping process between Salesforce and Blackthorn are still fuzzy. We experienced a lot of duplicates that were generated as a result of event registration and are trying to troubleshoot now.

**Official Response from Michael  Rust:**

> Hi there,

We appreciate and value your feedback. Our CEO Chris has an ambitious vision for our product and would love to discuss your feedback so we can make the necessary improvements. Please contact him at chris@blackthorn.io.

We are looking forward to hearing from you,

Mike

  ### 48. Blackthorn is open to update, adapt and listen to it's customers.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

Blackthorn is open to update, adapt and listen to its customers. I like the availability of our customer service manager and the help that is available to us through the documentation

**What do you dislike about Blackthorn Events?**

There are a lot of changes that happen month to month which is hard to keep up with sometimes

**What problems is Blackthorn Events solving and how is that benefiting you?**

We love having everything in Salesforce. We used programs before that were hard to use because they weren't integrated with Salesforce.

**Official Response from Chris Federspiel:**

> Hi there- We moved to 3x/yr large updates, monthly for small stability ones. Has this gotten better for you? Email me? chris@blackthorn.io 

  ### 49. Cool Event Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

**What do you like best about Blackthorn Events?**

Event ticketing has been helpful to us so we can ask the right questions depending on the type of registrant they are

**What do you dislike about Blackthorn Events?**

I wish creating recurring events included more fields that would be cloned.

**What problems is Blackthorn Events solving and how is that benefiting you?**

We've learned how to pivot and create virtual appointments with our prospects. Also, creating a virtual event has been great for our prospects and for us internally receiving data instead of uploading from zoom for every event.

**Official Response from Chris Federspiel:**

> Hi- What other fields? Email me? chris@blackthorn.io 

  ### 50. Already have recommended to another organization, and they started using Blackthorn last week!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikayla N. | CIO of the Year ORBIE Awards - National Event Producer, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 09, 2021

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Blackthorn Events?**

Ease of back-end flexibility that populates to website, team collaboration, email invites

**What do you dislike about Blackthorn Events?**

Not able to see my entire screen or scroll down the page on certain functions - still working out some bugs for user experience

**What problems is Blackthorn Events solving and how is that benefiting you?**

We're able to manage multiple events across multiple markets with clarity and simplicity. not sure how we functioned before we had blackthorn!

**Official Response from Chris Federspiel:**

> Wow thanks for the recommendation already Mikayla!

Which functions are you having issues with?
-Chris (ceo/cofounder chris@blackthorn.io)


## Blackthorn Events Discussions
  - [How has Blackthorn Events improved your event management, and what features do you find most useful?](https://www.g2.com/discussions/how-has-blackthorn-events-improved-your-event-management-and-what-features-do-you-find-most-useful)
  - [What does Blackthorn Events do?](https://www.g2.com/discussions/what-does-blackthorn-events-do)
  - [What is the use of Blackthorn Events?](https://www.g2.com/discussions/what-is-the-use-of-blackthorn-events)
  - [What is Blackthorn events?](https://www.g2.com/discussions/what-is-blackthorn-events)
  - [What is Blackthorn app?](https://www.g2.com/discussions/what-is-blackthorn-app)

- [View Blackthorn Events pricing details and edition comparison](https://www.g2.com/products/blackthorn-events/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-09-30+16%3A56%3A26+-0500&secure%5Bsession_id%5D=4e96a2f1-a631-4c23-a7a3-66f50206e0a5&secure%5Btoken%5D=c5a94f6eb523344ff9365891d74d2b5aaf41732dd334e40183f66dcbb32ffc3e&format=llm_user)

## Blackthorn Events Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration
- Online Registration
- Visitor Registration
- Visitor Registration
- Multi-Event
- Group Registration
- Online Registration
- Event Registration
- Class Registration
- Online Ticketing
- Season Tickets
- Electronic Payments

**Generative AI**
- AI Text Generation
- Generative AI
- SMS Reminders

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Event Planning**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval
- Guest List Management
- Artist Management
- Contract/License Management
- Booking Management
- Website Management
- Attendee Management
- Registration Management
- Communication Management
- Promotions Management
- Event Management
- Wait List Management
- Marketing Automation
- Badge Management
- Support Ticket Management
- Survey/Poll Management
- Discount Management
- Refund Management
- Forms Management
- Calendar Management
- Venue Management
- Customer Data Management
- Attendance Management
- Help Desk Management
- Employee Management

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- Barcode/Ticket Scanning
- Activity Dashboard
- Alerts/Notifications
- Event Scheduling
- Customizable Forms
- Mobile Access
- Drag & Drop
- Reporting & Statistics
- API
- Surveys & Feedback
- Event Ticketing
- Customizable Templates
- Confirmations/Reminders
- AI Copilot
- Customizable Reports
- Customizable Branding
- Real-Time Updates
- Event Calendar
- Floor Plans & Maps
- Commenting/Notes
- Event Tracking
- Email Marketing
- Gamification
- Reporting/Analytics
- Lead Capture
- Badge Printing
- Self Check-In/Check-Out
- Data Import/Export
- Seating Map
- Offline Access
- Real-Time Data
- Multi-Language
- Real-Time Notifications
- Guest List Search
- Attendee Profiles
- Email Reminders
- QR Codes
- Attendee Segmentation
- Engagement Tracking
- Customizable Fields
- Data Synchronization
- Attendance Tracking
- Data Security
- CRM
- Self Service Portal
- Print-at-Home
- Reserved Seating
- Mobile Ticketing
- Sales Reports
- Point of Sale (POS)
- Ticket Brokering
- GDPR Compliance
- Billing & Invoicing
- Multi-Currency
- Cross Selling Functionality
- Kiosk Ticketing
- Dynamic Pricing
- Ticket Reservations

**Event Operations**
- Site selection
- Supplier procurement
- Hotel and transportation planning
- Staff management
- Budget management
- Session scheduling
- Speaker submissions
- Exhibition management
- Q&A Management
- Badge Management
- Meeting Management
- Website Management
- Registration Management
- Discount Management
- Survey/Poll Management
- Sponsorship Management
- Attendee Management
- Feedback Management
- Venue Management
- Agenda Management
- Speaker Management
- Room Block Management
- Volunteer Management
- Calendar Management
- Film Planning
- Staff Scheduling
- Event Scheduling
- Vendor Management
- Support Ticket Management
- Credential Management
- Attendance Management
- Transportation Management

**Attendee Engagement**
- Event agendas and schedules
- Floor plans / maps
- Social media integrations
- Attendee networking
- Attendee surveys
- Multi-Event
- Third-Party Integrations

**Platform**
- Performance and reliability
- Reporting and dashboards
- API / integrations
- Multiple event management
- Third-Party Integrations
- Real-Time Reporting
- Activity Dashboard
- For Virtual Events

**Generative AI**
- AI Text Generation
- Generative AI
- SMS Reminders

**Agentic AI - Event Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Website Integration

**Additional Functionality**
- Event Calendar
- Customizable Templates
- AI Copilot
- Customizable Forms
- Private Chat
- Drag & Drop
- Barcode/Ticket Scanning
- Multi-Language
- Ticketing
- Access Controls/Permissions
- Alerts/Notifications
- Transcripts
- Mobile Access
- Engagement Tracking
- Customizable Reports
- Customizable Branding
- Email Marketing
- Live Streaming
- Presentation Streaming
- Live Chat
- Collaboration Tools
- Email Templates
- Reporting & Statistics
- Screen Sharing
- Recording
- Real-Time Analytics
- On-Demand Webcasting
- Real-Time Notifications
- Email Reminders
- CRM
- Lead Capture
- Conferences/Conventions
- Real-Time Data
- Surveys & Feedback
- Weddings/Parties
- Audience Engagement
- Access Control
- Reporting/Analytics
- Role-Based Permissions
- Data Import/Export
- Gamification
- For Music Festivals
- Real-Time Monitoring
- Event Ticketing
- For Film Festivals
- Sales Trend Analysis
- Real-Time Updates
- Guest Accreditation
- Customizable Fields
- Mobile Alerts
- Sales Reports
- Activity Tracking
- Personalization

## Top Blackthorn Events Alternatives
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,332 reviews)
  - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,531 reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (909 reviews)