--- title: MiCloud Flex Reviews meta_title: 'MiCloud Flex Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how MiCloud Flex works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 30 scale: '5' date_modified: '2026-06-15' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # MiCloud Flex Reviews **Vendor:** Mitel Networks **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 3.8/5.0 **Total Reviews:** 30 ## About MiCloud Flex Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud. ## MiCloud Flex Reviews ### 1. Flexible and Modern Communication , but Integration and Stability Need Work. **Rating:** 3.5/5.0 stars **Reviewed by:** Dayo O. | Senior Analyst | Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about MiCloud Flex?** The flexible solution and updated communication methods **What do you dislike about MiCloud Flex?** It’s good poor functioning integration and stability sometimes **What problems is MiCloud Flex solving and how is that benefiting you?** Infrastructure complexity and the scaling ### 2. Not bad **Rating:** 3.5/5.0 stars **Reviewed by:** Jim H. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about MiCloud Flex?** I most like the communication features. It's always a need! **What do you dislike about MiCloud Flex?** So far I can't say I have any dislikes for MiCloud Flex. **What problems is MiCloud Flex solving and how is that benefiting you?** Communication and also security ### 3. Ok Product, Extremely Poor Support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2020 **What do you like best about MiCloud Flex?** System is reliable and functions day to day. After the initial setup, which was a frustrating and time consuming process, the system has run successfully. **What do you dislike about MiCloud Flex?** Abysmal support, I mean it's nearly impossible to get support for the system. Mitel migrated ticketing systems and did not respond to any tickets for about 2 weeks after install. Constant confusion on their end about licensing and features. One support person knocked our company offline for a couple hours, breaking our whole phone menu tree. Project management is nonexistent and there is no accountability at higher levels of management. Support teams try but they clearly lack the training or tools to provide an adequate support response. System design is also convoluted, and it requires multiple management pages for each part of the system. The call center portion is a separate PBX which is bridged to the main PBX. It gets out of sync requiring service reboots. UC Software is poor, soft-phone is unreliable. Chat service does not sync between devices. No iPad app for collaboration. Mitel offers no 2 factor authentication. MiTeam collaboration software is near impossible to get licensed for. Internal teams don't even know what it is. **Recommendations to others considering MiCloud Flex:** Go with another system. Mitel is not easy to deal with. the product is a decade behind others at a way higher price point. **What problems is MiCloud Flex solving and how is that benefiting you?** We were able to get everyone home using this solution, although due to the fact that soft phones don't work reliability and also do not support any queue calls, at a great expense. The physical phones work well for remote work. ### 4. Good system! **Rating:** 4.5/5.0 stars **Reviewed by:** Anna L. | Senior Management Analyst, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about MiCloud Flex?** I like the ability to see the "status" of someone's phone line as well if they are out of the office. Also, I like that I can right click on a contact's name and call or IM the coworker. The IM feature has been a lifesaver with quick communication. **What do you dislike about MiCloud Flex?** I wish there were a quicker feature to record an out of office greeting. I need to change my out of office greeting often and it would be great to have a dashboard icon for frequently used features so I don't have to click through a series of settings. **Recommendations to others considering MiCloud Flex:** Offer multiple training sessions each year to help new employees/existing employee refreshers. Some of the more detailed features can get lost in the shuffle because "the basics" are usually taught first. **What problems is MiCloud Flex solving and how is that benefiting you?** We have employees at 9 different facilities. This system solves the problem of not knowing whether someone is in the office but not available, on the phone, in a meeting, out of the office, etc. without having to send a dummy email to see if their out of office is on or calling and waiting for the ooo message to kick in. ### 5. Extremely efficient and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel C. | Supply Chain Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about MiCloud Flex?** I like that I can find contacts quickly and flawlessly. I don't have to remember dozens of extensions anymore! It is also great how I can check my voicemail from Outlook without having to put in my password on the phone itself. A minute here and there over time really adds up! **What do you dislike about MiCloud Flex?** I dislike the fact that the directory duplicates names if I have multiple numbers. It should only list the name once, have a default source to pick the number from, and give an additional menu from which to select additional numbers when necessary. **Recommendations to others considering MiCloud Flex:** I would recommend taking the time to familiarize yourself with the product. At first, I wasn't so sure it would be very helpful. After observing a co-working implement ShoreTel I was extremely impressed. Take a risk and just try it out! The integrations with Outlook are outstanding. Just checking voicemail from my Email inbox instead of having to call saves a considerable amount of time! ShoreTel has made communicating with others more intuitive and efficient. Not only does using the computer help by being more intuitive than all the options on the phone itself, there are updates and improvements that are released and available via the ShoreTel software that just weren't available with just a phone. **What problems is MiCloud Flex solving and how is that benefiting you?** Ultimately, we have a few new employees start in the last few months, and phone extensions have changed, too. Because of ShoreTel I don't have to memorize the extension changes, just the names. ### 6. Super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about MiCloud Flex?** What's not to love? I love that it's so easy to use, and even better now that I get my voicemails sent straight to my email! No more pressing replay 3 times in order to get all the info. Now I can replay just the parts that I need to hear again. Super efficient! **What do you dislike about MiCloud Flex?** There's nothing I dislike, but I would love to see transcription available in the future. That would be less note taking for me and easier for me to quickly grab details and connect with callers. **What problems is MiCloud Flex solving and how is that benefiting you?** Ease of responding to voicemail and quickness of getting the pertinent info from voicemails ### 7. ShoreTel is pretty darn awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2017 **What do you like best about MiCloud Flex?** Being able to forward my phone and the number read as the company users is beyond helpful. This keeps my cell phone number safe. Securing my personal information is very important. **What do you dislike about MiCloud Flex?** Not being able to turn off the instant message. With all the various communication technology in the company, this is just one more application I have to check. Some users will try to contact me through instant message and it is often missed due to the various communication tools used within the company. **Recommendations to others considering MiCloud Flex:** When selecting a mobile number for call forwarding, also allow the ability to configure your department extension rather than the default company number. If I try reach out to users when my phone is forwarded, it would be helpful for the user to see the department phone number. **What problems is MiCloud Flex solving and how is that benefiting you?** Being able to direct calls to an internal call center and route out accordingly is golden. Opening up the line of communication and communication options optimizes the users abilities to work in groups. Also, the easy of conferencing in other users is very helpful and fast process. ### 8. Ok solution for smaller contact centres. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2018 **What do you like best about MiCloud Flex?** You can move agents from one skill set to another en masse, the defaults restore once the agent logs out. There are custom calculations available for reporting, you can build your own. **What do you dislike about MiCloud Flex?** Cannot report by group of skills, so if you have a project with multiple skills, you cannot report on the project totals without first massaging the data. **Recommendations to others considering MiCloud Flex:** Not as robust as Avaya; not bad for a smaller contact Center with fewer skills **What problems is MiCloud Flex solving and how is that benefiting you?** Needed a multi-site multi-skill Omani channel contact Center ### 9. Great bit of software, easier to use than the handset itself **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2017 **What do you like best about MiCloud Flex?** Ability to transfer calls and handle voicemail messages within plus the integration with Outlook contacts and calendar **What do you dislike about MiCloud Flex?** Outlook integration sometimes crashes either application. Not being able to customise out of office mode when outside of office hours. I.e set hours of operation. But it works when setting out of office in calendar of outlook. **Recommendations to others considering MiCloud Flex:** If you're moving to this from nothing then this will solve all your problems, if switching from a competitor it's best to trial it out. Although the features are rich and the ability to forward your business phone calls to your mobile is easy and other similar functions **What problems is MiCloud Flex solving and how is that benefiting you?** Departmental phone systems and allowing members within a team/group can pick up each others phones/or the main hotline. ### 10. Easy to use, loses connection sometimes **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2018 **What do you like best about MiCloud Flex?** Easy to use, I like being able to send Voice Mail messages to Email to access on the go. **What do you dislike about MiCloud Flex?** Tends to disconnect from the server time to time, and only way to get it back is close out completely and restart the application on the client side. **What problems is MiCloud Flex solving and how is that benefiting you?** Ability for a computer based directory, able to look up any one in the organization quickly. ### 11. Mitel PBX **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2016 **What do you like best about MiCloud Flex?** The creation of reports is very intuitive and all users are able to create them from scratch, use one from their default reports library or modify an existing report. **What do you dislike about MiCloud Flex?** It seems that the GUI can be updated at times the icons and the workflow can be a little outdated. **Recommendations to others considering MiCloud Flex:** I'd recommend the Mitel PBX system. **What problems is MiCloud Flex solving and how is that benefiting you?** We were able to integrate our CRM system with the Mitel PBX fairly fast and still remained very intuitive to the end user. Full training would be preferred as the maintenance can be difficult if the admin user is not familiar with the system. ### 12. I use this software every day and it’s fairly user friendly and easy to learn. **Rating:** 3.5/5.0 stars **Reviewed by:** Angela M. | Administrative Assistant, Facilities Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about MiCloud Flex?** Very easy to call someone in my office. **What do you dislike about MiCloud Flex?** Not as comprehensive as “unity” software **What problems is MiCloud Flex solving and how is that benefiting you?** We use this software to field phone calls. Helps for easier answering of phone calls especially when multiple calls come in at once. ### 13. Love the program, hate the phones **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria F. | Admin-Sales Operations, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2017 **What do you like best about MiCloud Flex?** I like that everyone in my company can be reached by their extension regardless of their location (cross country and across the pond in Europe and UK), it also integrates into my outlook so thats great, as well as being able to decline calls and send people to voice mail with the click of a button. You can also have your directory, call histroy, etc all on your desktop as an app. You are also able to link your call status to your skype/outlook status which is great ! **What do you dislike about MiCloud Flex?** I hate that it disconnected frequently and that the shoretel phones dont have a redial, they have a "history" and when youre not connected you cant just have a simple look at who you last called, it has to be connected. **What problems is MiCloud Flex solving and how is that benefiting you?** No business problems, just a phone ### 14. Calls **Rating:** 3.5/5.0 stars **Reviewed by:** Catherine D. | Claims Examiner, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about MiCloud Flex?** The ease of finding coworkers by name or extension. **What do you dislike about MiCloud Flex?** Calls often do not go through the first time, but do the 2nd time. **What problems is MiCloud Flex solving and how is that benefiting you?** Keeping coworkers in different buildings connected easily. ### 15. Great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about MiCloud Flex?** Much easier than having to manually dial numbers. **What do you dislike about MiCloud Flex?** Occasional glitches, phone won't always transfer calls properly **What problems is MiCloud Flex solving and how is that benefiting you?** It's much quicker to call and easier to answer calls than fooling with the buttons on the phone. ### 16. Somewhat reliable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2018 **What do you like best about MiCloud Flex?** For the most part, shortel is reliable. Everything comes into one central location **What do you dislike about MiCloud Flex?** For the most part, shortel is reliable. But more often than not, we seem to have issues with receiving all the faxes. **What problems is MiCloud Flex solving and how is that benefiting you?** Instant messaging is a life saver for solving smaller issues without having to stop your current task completely. ### 17. Communication game changer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about MiCloud Flex?** I love the ability to look anyone's phone number in our organization. I don't need an org. phone book because I can look up by extension, name, or department. **What do you dislike about MiCloud Flex?** The additional options aren't clearly explained. I've had to figure out what options do by testing them out to see if it's what I'm looking for. **What problems is MiCloud Flex solving and how is that benefiting you?** Easy communication ### 18. Product reliability is there, support is not **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2017 **What do you like best about MiCloud Flex?** How reliable the product is on an enterprise level - I've had very few issues with running the platform **What do you dislike about MiCloud Flex?** They have deleted my previous cases from my case history, call forwarding intermittently works, will not delete users from account when requested, very inconsistent support, and very long response times **Recommendations to others considering MiCloud Flex:** Sometimes even though the GUI says forwarding is working, call the number and test, because sometimes it doesn't. Support team is absolute garbage so I hope you like headaches **What problems is MiCloud Flex solving and how is that benefiting you?** We're solving customer retention by using a consistent, reliable product ### 19. User friendly and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2017 **What do you like best about MiCloud Flex?** The intergration of my contacts made easy. Computer dialing from outlook. Great communication tool. **What do you dislike about MiCloud Flex?** The fact the internet is needed. If the internet is down, communication will be down. **What problems is MiCloud Flex solving and how is that benefiting you?** Communication solutions! ### 20. No problems here **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about MiCloud Flex?** This product work is very user friendly. **What do you dislike about MiCloud Flex?** There is n't anything that I can pin point that I don't like about the product. **What problems is MiCloud Flex solving and how is that benefiting you?** Easy to find collegues ### 21. ShoreTel System **Rating:** 4.0/5.0 stars **Reviewed by:** Lynzie S. | Human Resources Administrator, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2017 **What do you like best about MiCloud Flex?** Using the communicator; messaging, history **What do you dislike about MiCloud Flex?** Voice messages that remain after being deleted **What problems is MiCloud Flex solving and how is that benefiting you?** Quick communication with peers ### 22. Convenient, but can be a pain **Rating:** 3.0/5.0 stars **Reviewed by:** Brian G. | Technology Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2016 **What do you like best about MiCloud Flex?** I love the simplicity of this product, its simple to set up, easy to use. Most of our users are able to figure the product out pretty easily as well. **What do you dislike about MiCloud Flex?** The product can be a little clunky at times. I've noticed that if there is ever a hiccup in the internet bandwidth or anything at all, the end user will sometimes get disconnected for not reason, and it usually fails to reconnect automatically. **Recommendations to others considering MiCloud Flex:** Make sure you get the support option from your vendor, it has paid for itself tenfold. **What problems is MiCloud Flex solving and how is that benefiting you?** The product is super cost effective, and it is perfect for our home users, and anyone that travels from site to site. ### 23. Data Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2016 **What do you like best about MiCloud Flex?** Accurate data collection and reporting! Call recorder is easy to use. Data reporting is a little tedious to compile and export. **What do you dislike about MiCloud Flex?** Not immediately user-friendly when first being trained. Even for seasoned user, there are still functions we have yet to explore. I feel that our team is not using the software to its full capacity. **What problems is MiCloud Flex solving and how is that benefiting you?** Call center duties. Reporting for call queue, employee productivity, and volume of calls taken in any given shift. ### 24. Expansive Suite of Tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2016 **What do you like best about MiCloud Flex?** The VoIP works well and scalability let's us continue to grow. **What do you dislike about MiCloud Flex?** The licensing is extremely modular making the price high. Basic functionality has its own license requirements. **Recommendations to others considering MiCloud Flex:** Be sure to account for costs that may not appear in the initial analysis. User licenses and voice mail will increase the costs. **What problems is MiCloud Flex solving and how is that benefiting you?** This service makes quality communication possible. We very rarely have outages and can report on user activity. ### 25. First time administrating a Shoretel System **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn K. | System Administrator, Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2015 **What do you like best about MiCloud Flex?** I find our Shoretel system very easy to admin. I have worked with it for a little over a year and it has been a pleasant surprise. We have had very little trouble with it. We are supported by a local company that supplies us with hardware and will do first time setups for us when we bring up a new locations. Other than that we admin it ourselves and I am not really a phone guy. **What do you dislike about MiCloud Flex?** I don't love the phones. I think they could be more sleek and laid out better. I have had some switches flake out on me but they have always been replaced under our maintenance contract. **Recommendations to others considering MiCloud Flex:** Based on my experience with it, I would definitely suggest using it. I would also suggest finding a local telco support company to help you get it setup right the first time. **What problems is MiCloud Flex solving and how is that benefiting you?** This is a straight IP phone system. We have 26 branches across the US. This is helped us keep everyone connected and I have a single pane of glass to administer the system. I am able to use my cell phone as my primary Shoretel phone and benefit from being able to have the client on my phone and use it like my desk phone. We also use the Shoretel communicator to IM each other inside the company. ### 26. Mitel Product Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2015 **What do you like best about MiCloud Flex?** Mitel boosts a full suite of integrated products. The benefits recognized by our company using Mitel has been: cost savings, increased productivity, statistical reporting,ease of use and flexibility. Using the handsets and attendant console is very intuitive and does not take a long time to get new staff up and running. **What do you dislike about MiCloud Flex?** On the current system each database is separate and must be programmed separately. Only 1 user can be logged into a database at a time. I would also like to see different roles so I can lock down access to various technicians. **What problems is MiCloud Flex solving and how is that benefiting you?** We have a widespread user community serving 7 counties. Mitel has made our communication seamless and provided a cost savings for the company through the VOIP platform. Our after hours nurse call centers receive timely and important data on how they are serving our patients. From this we can monitor and make improvement or changes proactively instead of reactively. ### 27. Global ShoreTel single image deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2015 **What do you like best about MiCloud Flex?** Ease of admin Longevity of Hardware Built in feature set **What do you dislike about MiCloud Flex?** Upgrades have been of inconsistent quality SIP compatibility issues Quality of support has declined over the years **What problems is MiCloud Flex solving and how is that benefiting you?** Able to create single image, global PBX platform, unifying our enterprise We have realized substantial savings as a result of network dialing and least cost routing. ### 28. Mitel **Rating:** 5.0/5.0 stars **Reviewed by:** Greg G. | Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2015 **What do you like best about MiCloud Flex?** AMAZING engineering support, Great Unified Communications applications **What do you dislike about MiCloud Flex?** There aren't anythings I can say I don't like. Mitel is a large company and if you dig I am sure you could come up with some things that you may not like. I have decided that they are the best telecom manufacturer in the business. **Recommendations to others considering MiCloud Flex:** I would recommend Mitel to any business out there looking to improve their efficiency, especially in regards to improving the company call center (which normally is a key/essential portion to either collecting money, supporting current customers, or growing the new customer base. **What problems is MiCloud Flex solving and how is that benefiting you?** Call center application/ Micontact center is a great way to make your company more efficient. ### 29. MiTel VOIP **Rating:** 5.0/5.0 stars **Reviewed by:** C. Wayne A. | Coding and Compliance Auditing Consultant, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2014 **What do you like best about MiCloud Flex?** I love the reliability of the VOIP service that MiTel provides s **What do you dislike about MiCloud Flex?** The lack of communication with customer service and account representatives. **What problems is MiCloud Flex solving and how is that benefiting you?** I'm solving having my telephone service virtually with no extra equipment. ### 30. Pretty Good VOIP Provider **Rating:** 3.5/5.0 stars **Reviewed by:** Michael F. | Senior Technical Account Manager, Team Lead, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2012 **What do you like best about MiCloud Flex?** Mitel offers a solid VOIP platform that works very well. **What do you dislike about MiCloud Flex?** Lack of phones is an issue, and you need Mitel experts to manage your system as it is very complex. **Recommendations to others considering MiCloud Flex:** Mitel is great if you can afford the expertise, but Cisco or Avaya are easier to manage with your existing staff. ## MiCloud Flex Discussions - [What is MiCloud Flex used for?](https://www.g2.com/discussions/what-is-micloud-flex-used-for) - [View MiCloud Flex pricing details and edition comparison](https://www.g2.com/products/micloud-flex/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+12%3A50%3A31+-0500&secure%5Bsession_id%5D=552c797d-0122-47be-baa0-7cbeafd5bff0&secure%5Btoken%5D=594af038c34a644d08008bede93ff6e5198d1387315efd7c27beb6c7efeb8b72&format=llm_user) ## MiCloud Flex Integrations - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## MiCloud Flex Features **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Features** - Voicemail to Email - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top MiCloud Flex Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,492 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,362 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,655 reviews)