The interface of 8x8 Work is modern and simple. Employees can quickly find their way around even without prior experience. Configuration as IT is straightforward, ensuring the ability to respond to spontaneous internal events, whether it's call forwarding or quickly assigning a phone number. We mostly use the Microsoft Teams integration. The price-performance ratio is acceptable, and billing control is possible through the portal for the itemized bill. Support responded via chat within a few seconds; initially, an AI asked questions and then directed me to the right support agent, who also helped me. We have had no performance issues. Review collected by and hosted on G2.com.

There are some difficulties with the Microsoft dial pad, thus affecting the initial setup. The problem is known, and I assume that 8x8 is working on a solution. Review collected by and hosted on G2.com.