Dialaxy Inc.
259 reviews
- 1 profiles
- 5 categories
Average star rating
4.5
Serving customers since
2023
Dialaxy Inc. Reviews
AB
Archie B.
Keeping Team Calls Organised
I like the shared numbers and team inboxes. Since we have remote employees, multiple people can handle incoming calls and sms from the same virtual number. It makes it easier to keep customer messages moving without giving every team member a separate phone line.
MF
Muhammad F.
Great Communication History, But Needs Better Marketing Source Tagging
The communication history is probably the most useful feature for me. When you're managing several client accounts at the same time, having previous conversations available makes it easier to keep track of what was discussed and what need attention next.
SP
Saanvy P.
Great Call History for Follow-Ups, Could Use Deeper Call Insights
What I like most about Dialaxy is having the previous conversation available when following up with a client. Our initial discussions can cover their background, assessment pathway, and documentation requirements, so being able to refer back to those calls is genuinely useful.
About
What is Dialaxy Inc.?
Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence.
Details
Year Founded
2023
Website
dialaxy.com