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Customer.io

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951 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2012
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607
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Customer.io Reviews

Review Filters
Profile Name
Star Rating
607
300
32
6
9
Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
09/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Features easy to use

the way it shows the data about the campaigns and broadcasts
QJ
Quentin J.
09/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Strong Support, But Restrictive Template Options

I find Customer.io's customer support team to be the standout feature. Whenever our team runs into technical issues like data mapping, liquid logic formatting, or complex campaign triggers.
Verified User in E-Learning
AE
Verified User in E-Learning
09/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Customer.io Makes Data-Driven, Behavior-Based Messaging Easy

What I like best about Customer.io is how tightly it's connected to our customer data. Users, their attributes and their events all live in one place, so we can build messaging directly from what people actually do in our product. For B2B marketing, this makes a real difference: instead of sending generic campaigns to a list, we can address end users individually, based on their behavior and context. It turns lifecycle messaging into something truly data-driven rather than a batch-and-blast exercise.

About

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HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io