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Customer.io

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662 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2012
Profile Filters

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Profile Name

Star Rating

440
193
17
3
9

Customer.io Reviews

Review Filters
Profile Name
Star Rating
440
193
17
3
9
Derin O.
DO
Derin O.
01/15/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Customer-View Platform Communications Made Easy

It allows me to view platform communications from a customer perspective.
Tomer G.
TG
Tomer G.
01/11/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Seamless Automation and Email Campaigns

I like the broadcasts feature in Customer.io, which lets me create a templated email and send newsletters quickly. I also appreciate the ability to build automation workflows, which helps reduce operational tasks as it automates our workflows. Overall, the user experience is great.
MY
Michael Y.
01/06/2026
Validated Reviewer
Review source: Organic

Dishonest renewal policy, I no longer trust them.

Nothing really. It does what it does and is nothing special.

About

Contact

HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012