Customer.io

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1,014 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
2012
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Customer.io Reviews

Review Filters
Profile Name
Star Rating
653
312
33
6
9
Verified User
AN
Small-Business (50 or fewer emp.)
4.5/5

Customer.io offers a robust automated workflow builder and a dynamic segmentation engine that allows for precise targeting based on user behavior and engagement. This capability is particularly beneficial for managing donor journeys effectively.

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Summarized using AI
Verified User
A
Chief Executive Officer
Small-Business (50 or fewer emp.)
4.5/5

The software offers a user-friendly experience with powerful integrations that enhance campaign creation. The combination of the Design Studio and Ask the Agent feature allows for efficient and precise marketing efforts.

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Summarized using AI
EH
Estela H.
Small-Business (50 or fewer emp.)
11/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Transparent Segmentation, Powerful Automation—with a Learning Curve

I like that Customer.io is transparent about user segments and profile attributes. Every attribute, filter rule, and segment membership is explicitly clear instead of hidden in a black box.

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HQ Location:
Portland, OR

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What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012
Website
customer.io