Pricing information for Customer.io is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Customer.io must be conducted with the
Frequently Asked Questions
How many messages are included with Basic?
On our basic plan, we have a fair use policy of up to 1 million messages per month. This should make it effectively unlimited for 99.9% of customers.
Does Customer.io own the data I put into the system?
Do you accept payment by check or wire transfer?
Yes. Paying by check or wire transfer is possible with a premium plan.
How quickly can I start using my account?
If you sign up today, you can start integrating and adding to Customer.io immediately. To help combat spam and fraud, we manually review each account before any outbound messages can be sent. That helps maintain our reputation and protects all of our customers.
How do you calculate my bill?
We charge you based on the maximum number of uniquely identified users (profiles) in your account during the month. Each month on the anniversary of your subscription, we will charge the credit card on file.
Pricing information was last updated on October 07, 2020