Customer.io Pricing

NamePriceFeatures
Basic$1500 to 12,000 profiles
Basic includes everything you need to start sending messages to your customers.
  • Send Unlimited Emails
  • Send SMS, Push, Webhook
  • Technical Support
Premium$995 102,000+ profiles
Premium includes all basic features plus a dedicated Customer Success Manager, deliverability control, and more.
  • Customer Success Manager
  • Managed Deliverability & Dedicated IPs
  • Premium Technical Support
  • Data Warehouse Synchronization
  • HIPAA Compliance

Customer.io pricing & plans

Free Trial is available
Pricing information for Customer.io is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Customer.io must be conducted with the seller.

Frequently Asked Questions


How many messages are included with Basic?
On our basic plan, we have a fair use policy of up to 1 million messages per month. This should make it effectively unlimited for 99.9% of customers.

Does Customer.io own the data I put into the system?
Nope! Your data stays your data. You're letting us use it in order to deliver a service to you. Please read our privacy policy for more info.

Do you accept payment by check or wire transfer?
Yes. Paying by check or wire transfer is possible with a premium plan.

How quickly can I start using my account?
If you sign up today, you can start integrating and adding to Customer.io immediately. To help combat spam and fraud, we manually review each account before any outbound messages can be sent. That helps maintain our reputation and protects all of our customers.

How do you calculate my bill?
We charge you based on the maximum number of uniquely identified users (profiles) in your account during the month. Each month on the anniversary of your subscription, we will charge the credit card on file.

Pricing information was last updated on October 07, 2020

Customer.io Alternatives Pricing

The following is a quick overview of editions offered by other Marketing Automation Software

HubSpot Marketing Hub
Marketing Hub Free
$0
For business owners and marketers who want to start generating website leads and tracking contact activity — for free.
  • Forms
  • Contact activity
  • Contact management
  • Contact & company insights
  • Ad management
$9Per Month - Paid Yearly
For those just getting started with ActiveCampaign, our Lite plan offers email marketing and basic marketing automation functionality.
  • Unlimited Sending
  • Email Marketing
  • Send Newsletters
  • Subscription Forms
  • Marketing Automation
Autopilot
Silver
$49Per Month
2,000 contacts included and unlimited emails. Access to help and support when you need it.
  • 24 hr live chat
  • Support tickets
  • Online Training
  • Knowledge Base
  • Unlimited emails

Various alternatives pricing & plans

Free Trial is available
Pricing information for the above various Customer.io alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Customer.io Pricing-Related Review

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