8.0
Ease of Use
Marketing Automation Average: 8.6
Customer.io Pricing
| Name | Price | Features |
|---|---|---|
| Basic | $1500 to 12,000 profiles | Basic includes everything you need to start sending messages to your customers.
|
| Premium | $995 102,000+ profiles | Premium includes all basic features plus a dedicated Customer Success Manager, deliverability control, and more.
|
Customer.io pricing & plans
Free Trial is available
Pricing information for Customer.io is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Customer.io must be conducted with the
seller.
Frequently Asked Questions
How many messages are included with Basic?
On our basic plan, we have a fair use policy of up to 1 million messages per month. This should make it effectively unlimited for 99.9% of customers.
Does Customer.io own the data I put into the system?
Nope! Your data stays your data. You're letting us use it in order to deliver a service to you. Please read our privacy policy for more info.
Do you accept payment by check or wire transfer?
Yes. Paying by check or wire transfer is possible with a premium plan.
How quickly can I start using my account?
If you sign up today, you can start integrating and adding to Customer.io immediately. To help combat spam and fraud, we manually review each account before any outbound messages can be sent. That helps maintain our reputation and protects all of our customers.
How do you calculate my bill?
We charge you based on the maximum number of uniquely identified users (profiles) in your account during the month. Each month on the anniversary of your subscription, we will charge the credit card on file.
Customer.io Alternatives Pricing
The following is a quick overview of editions offered by other Marketing Automation Software
 Marketing Hub Free | $0 | For business owners and marketers who want to start generating website leads and tracking contact activity — for free.
|
 Lite | $9Per Month - Paid Yearly | For those just getting started with ActiveCampaign, our Lite plan offers email marketing and basic marketing automation functionality.
|
 Silver | $49Per Month | 2,000 contacts included and unlimited emails. Access to help and support when you need it.
|
Various alternatives pricing & plans
Free Trial is available
Pricing information for the above various Customer.io alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
Customer.io Pricing-Related Review
Nathan Z
Director of Marketing
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
I'm an early customer of Customer.io and am a big fan. While they don't necessarily bill themselves as "marketing automation", I have found that Customer.io can serve the role of a traditional marketing automation solution with trimmed down (but thoughtful) functionality at a great price. Review collected by and hosted on G2.com.
What do you dislike?
Their UX needs to catch up to the rest of the platform and new use cases. Review collected by and hosted on G2.com.
Gordon H
Chief Information Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
By integrating with your product this modern application allows you to customize behavioral and transactional campaigns to your specifications, so you can create triggered and personalized messages that share the story that your product wants to tell and thus reach more customers, but not arrive in any way , getting to know what the client needs and what he wants from us as a brand, gives us a detailed organization of our interaction with customers, keeping it in files for us, has visual reports that are very attractive, easy to use and interface is quick and allows you to import contacts from other platforms, allows us to send campaigns with newsletters and track your results to the extent if they are open or not, and what results these emails are giving your sales, I can distribute advertising, events, invitations and promotions , all this coming to my clients without invading them Review collected by and hosted on G2.com.
What do you dislike?
I enjoy your visual reports its easy to use and quick interface, I like to import contacts from other platforms, and send campaigns with newsletters and track their results to the extent whether they are open or not and also the price is accessible, I do not have nothing bad to comment Review collected by and hosted on G2.com.
Do you work for Customer.io?
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